Skip to main content

ExlService Holdings Inc

For the period ended Jun 20, 2024. Filed Apr 29, 2024.

View on SEC.gov

About this filing

What shareholders are asked to vote on at a company's meeting. It is where to find what directors and top executives are paid, and who owns the most shares.

Jun 20, 2024 · Filed Apr 29, 2024

EXLS$43.15-1.1%Stored close · as of Nov 6, 2026
See the whole filing, with its images and exhibits
Contents

2024 Proxy Statement Summary

Summary

Below is a summary of select components of this Proxy Statement, including information regarding this year’s stockholder meeting, nominees for our board of directors, summary of our business, performance highlights and selective executive compensation information. This summary does not contain all of the information that you should consider prior to submitting your proxy, and you should review the entire Proxy Statement and our Annual Report on Form 10-K for the fiscal year ended December 31, 2023 (the “2023 Form 10-K”). We refer to the fiscal year ended December 31, 2023 as “fiscal year 2023,” “fiscal 2023,” and “2023.” Unless otherwise indicated, all prior period information has been adjusted to reflect the 5-for-1 forward stock split of our common stock effected in August 2023.

Meeting agenda, voting matters and recommendations*

Voting proposal itemBoard vote recommendation
1. Election of directorsFOR the election of each nominee (pg. 109)
Required vote: Affirmative vote of a majority of votes cast
2. Ratification of appointment of independent registered public accounting firmFOR (pg. 111)
Required vote: Affirmative vote of a majority of shares present in person or represented by proxy and entitled to vote
3. Advisory (non-binding) Say-on-Pay vote to approve executive compensationFOR (pg. 113)
Required vote: Affirmative vote of a majority of shares present in person or represented by proxy and entitled to vote
4. Fourth Amended and Restated Certificate of Incorporation to provide for, among other things, officer exculpationFOR (pg. 115)
Required vote: Affirmative vote of a majority of the outstanding shares of our common stock entitled to vote
* Virtual attendance at our Annual Meeting will constitute presence in person for purposes of quorum and voting at the Annual Meeting.
EXL 2024 Proxy Statement/1
Annual meeting information
Time and date:
Record date:
Place:
Virtual format only via live audio webcast
Voting:
Stockholders as of the Record Date are entitled to vote
Voting methods
Internet (pre-meeting):
www.proxyvote.com
Mail:
Follow instructions on the Internet notice
Phone:
Call the number listed on the Internet notice
Electronically:
Attend the Annual Meeting and vote electronically
If you are the beneficial owner of shares held in the name of a brokerage, bank, trust or other nominee as a custodian (also referred to as shares held in “street name”), your broker, bank, trustee or nominee will provide you with materials and instructions for voting your shares. See page 123 for additional details.

Our business

We are a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, artificial intelligence (“AI”), and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York, and have approximately 54,000 employees as of December 31, 2023, spanning six continents.

Company’s three year performance
Revenue (Year-over-year growth %)
Revenue by segment information ($ in millions) · 2021 YOY% · 2022 YOY% · 2023 YOY%
Insurance$382.011.8%$448.717.5%$529.918.1%
Healthcare112.410.9%97.4-13.4%106.08.9%
Emerging Business167.29.5%218.630.7%265.721.5%
Analytics460.727.0%647.340.5%729.112.6%
Consolidated$1,112.317.1%$1,412.025.8%$1,630.715.5%
2/EXL 2024 Proxy Statement
EXL 2024 Proxy Statement/3
4/EXL 2024 Proxy Statement

Total stockholder return

The graphs below compare our 1-year, 3-year and 5-year cumulative total stockholder return (“TSR”) as of December 31, 2023 with the median TSR for companies comprising Nasdaq, S&P 600 and our peer group.

1-Year TSR3-Year TSR5-Year TSR
EXL 2024 Proxy Statement/5

Corporate governance highlights

The following information is based on our board profile immediately following our Annual Meeting (assuming the election of our eight director nominees) and reflects current board practices.

6/EXL 2024 Proxy Statement

Nominees for election as directors

EXL 2024 Proxy Statement/7

Director nominees - skills matrix

Our director nominees review and indicate whether they are experts in each of the skills and areas of experience listed below. An “expert,” for purpose of the skills set forth in this skill matrix, means an individual who, based on career experience (other than as an EXL director), has developed and continues to maintain comprehensive knowledge and command over the subject matter, including relevant updates. Definitions for each of these skills, as well as a description for how these are considered for candidates for directors, can be found under “Director Qualifications” beginning on page 29 of this Proxy Statement.

FinanceandaccountingExecutiveleadershipPubliccompanygovernanceAnalyticsHuman capitalmanagementDigitaloperationsand solutionsMarketingGlobalexperienceRiskoversight andmanagementInformationand cybersecurityESGMergersand acquisitions
Rohit Kapoor✓✓✓✓✓✓✓✓✓✓
Vikram Pandit✓✓✓✓✓✓✓✓
Thomas Bartlett✓✓✓✓✓✓✓✓
Andreas Fibig✓✓✓✓✓✓✓
Kristy Pipes✓✓✓✓✓✓✓✓
Nitin Sahney✓✓✓✓
Jaynie Studenmund✓✓✓✓✓✓✓✓✓✓✓
Sarah K. Williamson✓✓✓✓✓✓✓
8/EXL 2024 Proxy Statement

Board statistics*

Board tenureGender diversityRacial and ethnic diversityAge distribution

Board independence

  • Following our Annual Meeting, assuming election of all nominees
EXL 2024 Proxy Statement/9

Our purpose and core values

10/EXL 2024 Proxy Statement

At EXL, we believe that there is always a better way; we look deeper, find it, and make it happen. This purpose informs our corporate culture, which, in turn, is rooted in our five core values. In line with our purpose, values and culture, we are committed to finding a better way through sustainability initiatives that are aligned with our long-term corporate strategy and designed to benefit our stockholders, clients, employees, communities and manage expectations and commitments across various stakeholder groups. See “Sustainability” beginning on page 44 below for more details on our recent accomplishments in sustainability.

Compensation Overview

•Compensation philosophy: Our executive compensation philosophy is focused on pay-for-performance.
•Over 98% Say-on-Pay approval of 2022 compensation: At our 2023 Annual Meeting of Stockholders, our stockholders approved, on a non-binding advisory basis, the compensation paid to our named executive officers for fiscal year 2022. Over 98% of the votes present in person or by proxy (excluding broker non-votes) voted in favor of fiscal year 2022 compensation.
•Annual incentive program: Our annual incentive program continued to use the same, formulaic performance criteria for 2023 as it has been using for several years, which includes:
–Company-wide metrics (75%)—Revenue and adjusted operating profit margin (“AOPM”)
–Individual metrics (25%)—Linked to areas of performance that are specific to each executive

In 2023, we achieved 100.6% of our revenue performance target, and 101.4% of our AOPM target resulting in annual incentive payout calculations for our named executive officers, ranging from 113% of target performance to 133% of target performance.

EXL 2024 Proxy Statement/11
•Long-term equity incentive program: We also continued our equity incentive program, which in 2023 included granting a balanced mix of time-vested restricted stock units and performance-based restricted stock units to all of our named executive officers. The performance-based restricted stock units were comprised of relative total stockholder return-linked restricted stock units and revenue-linked restricted stock units.

In 2023, we also granted one-time stock options to all the members of our Executive Committee (which includes our named executive officers), except for our Chair and CEO.

This was the third and final performance year for the performance-based restricted stock units granted in 2021, which were linked to the Company’s TSR performance relative to a peer group. The Company’s TSR performance was at the 96th percentile among its peer group, resulting in the executives earning 200% of the target funding of those grants.

•Compensation Policies. Our compensation program is designed to reflect appropriate governance practices aligned with the needs of our business, and includes, among others, the following features: robust clawback policy; robust stock ownership guidelines; limited perquisites; no excise tax gross-ups; and an anti-hedging and anti-pledging policy. See “Executive compensation program, practices and policies” beginning on page 65 below.

Compensation mix

Chair & CEO compensation mixNEO compensation mix (Excluding Chair & CEO)
  • Base salary also includes items included in “All Other Compensation” in the Summary Compensation Table on page 84.
12/EXL 2024 Proxy Statement
ContentsView on SEC.gov

The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.