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International Money Express, Inc.

For the period ended Jun 30, 2025. Filed Aug 11, 2025.

View on SEC.gov

About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Jun 30, 2025 · Filed Aug 11, 2025

IMXI$7.34+0.5%Stored close · as of Nov 6, 2026

What changed in Management’s Discussion and Analysis?

Read the current filing

Previous report: 10-Q

Period ended 2025-03-31; filed 2025-05-08.

0001683695-25-000063

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Current report: 10-Q

Period ended 2025-06-30; filed 2025-08-11.

0001683695-25-000100

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.

Compared 198 previous paragraphs and 239 current paragraphs.

127 unchanged; 52 reworded; 36 added; 17 removed; 2 previous and 24 current paragraphs rearranged.

Tables are not compared: 7 previous and 12 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.

A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.

Added paragraphs (36)

Current report

On August 10, 2025, the Company entered into the Merger Agreement by and among the Company, Western Union and Merger Sub, pursuant to which, on the terms and subject to the conditions set forth therein, Merger Sub will merge with and into the Company. The Merger Agreement provides that each share of the Company’s common stock issued and outstanding immediately prior to the effective time of the Merger (subject to limited exceptions) will be cancelled and converted into the right to receive $16.00 per share in cash, without interest. Consummation of the Merger is subject to the satisfaction or waiver of certain customary closing conditions, including: (i) approval of the stockholders of the Company, (ii) the absence of any judgment by any governmental authority of competent jurisdiction or any applicable law that enjoins, restrains or otherwise makes illegal, prevents or prohibits consummation of the Merger (“Restraint”), (iii) the expiration or termination of the applicable waiting period under the Hart-Scott-Rodino Act, (iv) the receipt of applicable consents, approvals or other clearances required to be obtained under the Merger Agreement, including with respect to the Company’s or its subsidiaries’ money transmitter licenses, and (v) other customary closing conditions. The Company cannot predict with certainty whether and when any of the required closing conditions will be satisfied or if the Merger will close.

Current report

The Merger Agreement contains termination rights for the Company and Western Union, including a right for either party to terminate if the Merger is not consummated by May 11, 2026 (subject to certain extensions as set forth in the Merger Agreement). Upon termination of the Merger Agreement, (i) Parent, upon termination of the Merger Agreement by the Company or Parent due to a Restraint relating to any antitrust laws, or the failure to obtain necessary consents, approvals or clearances related to antitrust laws, will be required to pay the Company a termination fee equal to $27,300,000, and (ii) the Company, under specified circumstances, including termination of the Merger Agreement by (a) the Company to enter into a Company Acquisition Agreement that provides for a Superior Proposal (each, as defined in the Merger Agreement) prior to receipt of approval of the stockholders of the Company or (b) by Parent as a result of an Adverse Recommendation Change (as defined in the Merger Agreement), will be required to pay Parent a termination fee equal to $19,800,000.

Current report

•factors relating to the contemplated proposed acquisition of the Company by Western Union, including: the announcement of our entry into the Merger Agreement and pendency of the proposed acquisition may result in disruptions to our business, and the Merger could divert management's attention, disrupt our relationships with third parties and employees, and result in negative publicity or consumer concerns, any of which could negatively impact our operating results and ongoing business; the possibility that the conditions to the consummation of the proposed acquisition will not be satisfied on the terms or timeline expected, or at all; failure to obtain, or delays in obtaining, or adverse conditions related to obtaining stockholder or regulatory approvals sought in connection with the proposed acquisition; and the nature, cost and outcome of pending and future litigation and other legal proceedings, including any such proceedings related to the proposed acquisition and instituted against us and others;

Current report

Provision for credit losses represent the charges to adjust the allowance for estimated losses resulting from the inability of sending agents or digital partners to make the required payments.

Current report

Revenues from foreign exchange gain, net of $23.7 million for the three months ended June 30, 2025 increased by $0.9 million, or 3.9%, from $22.8 million for the three months ended June 30, 2024. This increase was primarily due to an increase in the average principal sent per transaction as well as a strengthening of the U.S. dollar against the Mexican peso.

Current report

Salaries and benefits— Salaries and benefits of $18.5 million for the three months ended June 30, 2025 increased by $1.6 million, or 9.5%, from $16.9 million for the three months ended June 30, 2024. The increase is primarily due to the Company's investment in talent acquisition and improved compensation for our sales force and digital channel services, as well as severance payments.

Current report

•$0.6 million - related to a gain on a legal contingency settlement that was recorded in the second quarter of 2024.

Current report

Depreciation and amortization — Depreciation and amortization of $4.5 million for the three months ended June 30, 2025 increased by $1.1 million or 32.4% from $3.4 million for the three months ended June 30, 2024. The increase is primarily the result of higher

Current report

Interest expense — Interest expense of $3.1 million for the three months ended June 30, 2025 remained virtually flat as compared to the three months ended June 30, 2024.

Current report

Earnings per Share - Diluted for the three months ended June 30, 2025 was $0.37, representing a decrease of $0.05, or 11.9%, compared to $0.42 for the three months ended June 30, 2024.

Current report

Adjusted Earnings per Share - Diluted for the three months ended June 30, 2025 was $0.51, representing a decrease of $0.04, or 7.3%, compared to $0.55 for the three months ended June 30, 2024. The decrease in Adjusted Earnings per Share - Diluted was primarily due to the decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Current report

The following table presents the reconciliation of GAAP Earnings per Share, our closest GAAP measure, to Adjusted Earnings per Share:

Current report

Adjusted EBITDA for the three months ended June 30, 2025 was $28.8 million, representing a decrease of $2.3 million, or 7.4%, from $31.1 million for the three months ended June 30, 2024. The decrease in Adjusted EBITDA was primarily due to the decrease in Net Income discussed above offset by the higher net effect of the adjusting items detailed in the table below.

Current report

Six Months Ended June 30, 2025 Compared to Six Months Ended June 30, 2024

Current report

Revenues from foreign exchange gain, net of $43.9 million for the six months ended June 30, 2025 increased by $0.8 million, or 1.9%, from $43.1 million for the six months ended June 30, 2024. This increase was primarily due to an increase in the average principal sent per transaction as well as a strengthening of the U.S. dollar against the Mexican peso.

Current report

Service charges from agents and banks — Service charges from agents and banks were $196.0 million for the six months ended June 30, 2025 compared to $211.3 million for the six months ended June 30, 2024. The decrease of $15.3 million, or 7.2%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with our paying agents.

Current report

Salaries and benefits— Salaries and benefits of $36.8 million for the six months ended June 30, 2025 increased by $1.8 million, or 5.1%, from $35.0 million for the six months ended June 30, 2024. The increase is primarily due to the Company's investment in talent acquisition and improved compensation for our sales force and digital channel services as well as severance payments.

Current report

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $23.3 million for the six months ended June 30, 2025 increased by $2.9 million, or 14.2%, from $20.4 million for the six months ended June 30, 2024.

Current report

•$0.6 million - related to a gain on legal contingency settlement that was recorded in the second quarter of 2024.

Current report

Depreciation and amortization — Depreciation and amortization of $8.1 million for the six months ended June 30, 2025 increased by $1.5 million from $6.6 million or 22.7%, for the six months ended June 30, 2024. The increase is primarily the result of higher

Current report

We reported Net Income of $18.8 million for the six months ended June 30, 2025 compared to Net Income of $26.1 million for the six months ended June 30, 2024, which resulted in a decrease of $7.3 million, or 28.0%, due to the same factors discussed above.

Current report

Earnings per Share - Basic for the six months ended June 30, 2025 was $0.62, representing a decrease of $0.17, or 21.5%, compared to $0.79 for the six months ended June 30, 2024.

Current report

Earnings per Share - Diluted for the six months ended June 30, 2025 was $0.62, representing a decrease of $0.16, or 20.5%, compared to $0.78 for the six months ended June 30, 2024.

Current report

Adjusted Net Income (previously defined and used as described above) for the six months ended June 30, 2025 was $26.2 million, representing a decrease of $6.6 million, or 20.1%, from Adjusted Net Income of $32.8 million for the six months ended June 30, 2024. The decrease in Adjusted Net Income was primarily due to the decrease in Net Income as discussed above, slightly offset by the higher net effect of the adjusting items detailed in the table below.

Current report

Adjusted Earnings per Share - Basic for the six months ended June 30, 2025 was $0.87, representing a decrease of $0.12, or 12.1%, compared to $0.99 for the six months ended June 30, 2024. The decrease in Adjusted Earnings per Share - Basic was primarily due to the decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Current report

Until the Merger closes, or the Merger Agreement is terminated, our liquidity requirements will primarily be funded by our cash flow from operations, borrowings under our existing credit facility and certain other capital activities allowed under the Merger Agreement. In particular, we are subject to various restrictions under the Merger Agreement (except for under limited exceptions) on assuming additional debt, issuing additional equity or debt, repurchasing equity, making certain capital expenditures, and entering into certain acquisition, disposition and leasing transactions, among other restrictions, subject to the restrictions under the Merger Agreement.
Removed paragraphs (17)

Previous report

Revenues from foreign exchange gain, net of $20.2 million for the three months ended March 31, 2025 decreased slightly by $0.1 million, or 0.5%, from $20.3 million for the three months ended March 31, 2024. This decrease was primarily due to lower transaction volume, offset by a higher foreign exchange spread on money transfers sent to certain countries in the LAC and a higher average principal amount sent per transaction to countries such as Mexico and Guatemala as a result of the factors mentioned above.

Previous report

Salaries and benefits— Salaries and benefits of $18.3 million for the three months ended March 31, 2025 increased by $0.2 million, or 1.1%, from $18.1 million for the three months ended March 31, 2024. The increase is primarily attributable to increased wages and payroll taxes due to annual merit increases.

Previous report

Earnings per Share - Diluted for the three months ended March 31, 2025 was $0.25, representing a decrease of $0.10, or 28.6%, compared to $0.35 for the three months ended March 31, 2024.

Previous report

(a)Represents share-based compensation relating to equity awards granted primarily to employees and independent directors of the Company.

Previous report

(c)Represents primarily financial advisory, professional and legal fees related to business acquisition transactions and strategic alternatives.

Previous report

(a)Represents share-based compensation relating to equity awards granted primarily to employees and independent directors of the Company.

Previous report

(c)Represents primarily financial advisory, professional and legal fees related to business acquisition transactions and strategic alternatives.
Reworded paragraphs (52)

Previous wording

We are a leading global omnichannel money remittance services company focused primarily on the United States of America (“United States” or “U.S.”) to Latin America and the Caribbean (“LAC”) corridor, which includes Mexico, Central and South America and the Caribbean. In recent years, we expanded our services to allow remittances to Africa and Asia from the United States and also began offering sending services from Canada to Latin America and Africa. Also, through our recent acquisitions we now provide remittance services from Spain, Italy, the United Kingdom and Germany to Africa, Asia and Latin America. We utilize our proprietary technology to deliver convenient, reliable and value-added services to consumers through a broad network of sending and paying agents. Our remittance services, which include a comprehensive suite of ancillary financial processing solutions and payment services, are available in all 50 states in the U.S., Washington D.C., Puerto Rico and 13 provinces in Canada, as well as in certain locations in Spain, Italy, Germany and the United Kingdom, where consumers can send money to beneficiaries in more than 60 countries in LAC, Europe, Africa and Asia. Our services are accessible in person through over 100,000 independent sending and paying agents and 116 Company-operated stores, as well as digitally through the Internet via our websites and mobile device applications. Additionally, our product and service portfolio include online payment options, pre-paid debit cards and direct deposit payroll cards, which may present different cost, demand, regulatory and risk profiles relative to our core money remittance business.

Current wording

We are a leading global omnichannel money remittance services company focused primarily on the United States of America (“United States” or “U.S.”) to Latin America and the Caribbean (“LAC”) corridor, which includes Mexico, Central and South America and the Caribbean. In addition, our services allow remittances to Africa and Asia from the United States and also we offer money transfer services from Canada to Latin America and Africa. Also, through our recent acquisitions we now provide remittance services from Spain, Italy, the United Kingdom and Germany to Africa, Asia and Latin America. We utilize our proprietary technology to deliver convenient, reliable and value-added services to consumers through a broad network of sending and paying agents. Our remittance services, which include a comprehensive suite of ancillary financial processing solutions and payment services, are available in all 50 states in the U.S., Washington D.C., Puerto Rico and 13 provinces in Canada, as well as in certain locations in Spain, Italy, Germany and the United Kingdom, where consumers can send money to beneficiaries in more than 60 countries in LAC, Europe, Africa and Asia. Our services are accessible in person through over 100,000 independent sending and paying agents and 117 Company-operated stores, as well as digitally through the Internet via our websites and mobile device applications. Additionally, our product and service portfolio include online payment options, pre-paid debit cards and direct deposit payroll cards, which may present different cost, demand, regulatory and risk profiles relative to our core money remittance business.

Previous wording

Money remittance services to LAC countries, mainly Mexico, Guatemala, El Salvador, Honduras and the Dominican Republic, are the primary source of our revenue. These services involve the movement of funds on behalf of an originating consumer for receipt by a designated beneficiary at a designated receiving location. Our remittances to LAC countries are primarily generated in the United States by consumers with roots in Latin American and Caribbean countries, many of whom do not have an existing relationship with a traditional full-service financial institution capable of providing the services we offer. We provide these consumers with flexibility and convenience to help them meet their financial needs. We believe many consumers who use our services may have access to traditional banking services, but prefer to use our services based on reliability, convenience and value. We generate money remittance revenue from fees paid by consumers (i.e., the senders of funds), which we share with our sending agents in the originating country and our paying agents in the destination country. Remittances paid in local currencies that are not pegged to the U.S. dollar, Canadian dollar, Euro or British pound can also generate revenue if we are successful in our daily management of currency exchange spreads. We also generate revenue from our “wire as a service” relationships with digital partners where we receive a fee for facilitating money transfers processed through our proprietary software systems, money transmitter licenses and payer network relationships.

Current wording

Money remittance services to LAC countries, mainly Mexico, Guatemala, El Salvador, Honduras and the Dominican Republic, are the primary source of our revenue. These services involve the movement of funds on behalf of an originating consumer for receipt by a designated beneficiary at a designated receiving location. Our remittances to LAC countries are primarily generated in the United States by consumers with roots in Latin American and Caribbean countries, many of whom do not have an existing relationship with a traditional full-service financial institution capable of providing the services we offer. We provide these consumers with flexibility and convenience to help them meet their financial needs. We believe many consumers who use our services may have access to traditional banking services, but prefer to use our services based on reliability, convenience and value. We generate money remittance revenue from fees paid by consumers (i.e., the senders of funds), which we share with our sending agents in the originating country and our paying agents in the destination country. Remittances paid in local currencies that are not pegged to the U.S. dollar, Canadian dollar, Euro or British pound can also generate revenue if we are successful in our daily management of currency exchange spreads. We also generate revenue from our “Remittance-as-a-Service” relationships with digital partners where we receive a fee for facilitating money transfers processed through our proprietary software systems, money transmitter licenses and payer network relationships.

Previous wording

Our money remittance services enable consumers to send funds through our broad network of locations in the United States, Canada, Spain, Italy, Germany and the United Kingdom that are primarily operated by third-party businesses, as well as by Company-operated stores located in those jurisdictions. Transactions are processed and payment is collected by our agents (“sending agent(s)”) and those funds become available for pickup by the beneficiary at the designated destination, usually within minutes, at any Intermex payer location (“paying agent(s)”). We refer to our sending agents and our paying agents collectively as agents. In addition, our services are offered digitally through the Internet via our websites (intermexonline.com and online.i-transfer.es) and mobile device applications. For the three months ended March 31, 2025, we have grown our agent network by approximately 0.5%. For the three months ended March 31, 2025, principal amount sent increased by approximately 3.7% to $5.6 billion, as compared to the same period in 2024, and total remittances processed were approximately 12.8 million, representing a decrease of approximately 5.2%, as compared to the same period in 2024 primarily related to decreased volume generated that we attribute to a change in consumer behavior with a lower number of money transfers combined with a higher principal sent per transaction, which was partially offset by increased volume generated by our digital channels and European subsidiaries.

Current wording

Our money remittance services enable consumers to send funds through our broad network of locations in the United States, Canada, Spain, Italy, Germany and the United Kingdom that are primarily operated by third-party businesses, as well as by Company-operated stores located in those jurisdictions. Transactions are processed and payment is collected by our agents (“sending agent(s)”) and those funds become available for pickup by the beneficiary at the designated destination, usually within minutes, at any Intermex payer location (“paying agent(s)”). We refer to our sending agents and our paying agents collectively as agents. In addition, our services are offered digitally through the Internet via our websites (intermexonline.com and online.i-transfer.es) and mobile device applications. For the six months ended June 30, 2025, we have grown our agent network by approximately 0.9%. For the six months ended June 30, 2025, principal amount sent decreased slightly by approximately 0.8% to $11.8 billion, as compared to the same period in 2024, and total remittances processed were approximately 26.9 million, representing a decrease of approximately 6.3%, as compared to the same period in 2024 primarily related to decreased volume generated that we attribute to a contraction in the remittance market, particularly the Mexico corridor coupled with a change in consumer behavior remitting a lower number of money transfers but at a higher average principal sent per transaction. This overall decrease was partially offset by increased volume generated by our digital channels and European subsidiaries.

Previous wording

Current political conditions in the United States have resulted in high levels of volatility in the market as well as uncertainty as to the economic and financial impacts of recent economic, trade and immigration enforcement actions taken by the current administration on the U.S., as well as foreign countries, including those that are a destination for money transfers or in which we currently operate. In addition, political, social and economic conditions in key Latin American markets continue to exhibit instability, as evidenced by higher interest

Current wording

Current political conditions in the United States have resulted in high levels of volatility in the market as well as uncertainty as to the economic and financial impacts of recent economic, trade and immigration enforcement actions taken by the current administration on the U.S., as well as foreign countries, including those that are a destination for money transfers or in which we currently operate. In addition,

Previous wording

rates, high unemployment rates, restricted lending activity, higher inflation, volatility in foreign currencies and low consumer confidence, among other economic, political and market factors.

Current wording

political, social and economic conditions in key Latin American markets continue to exhibit instability, as evidenced by higher interest rates, high unemployment rates, restricted lending activity, higher inflation, volatility in foreign currencies and low consumer confidence, among other economic, political and market factors.

Previous wording

During 2024, the Company started executing a restructuring plan primarily related to certain of its foreign operations and La Nacional. These restructuring costs are part of the Company's restructuring plan, for which the objectives are to reorganize the workforce, streamline operational processes, integrate technology functionality, and to develop efficiencies within the Company. For the three months ended March 31, 2025, the Company incurred approximately $0.3 million in expenses for a reduction of workforce in certain locations. These expenses primarily consisted of severance payments and related benefits, which are included in restructuring costs in the condensed consolidated statement of income and comprehensive income.

Current wording

During 2024, the Company started executing a restructuring plan primarily related to certain of its foreign operations and La Nacional. These restructuring costs are part of the Company's restructuring plan, for which the objectives are to reorganize the workforce, streamline operational processes, integrate technology functionality, and to develop efficiencies within the Company. For the six months ended June 30, 2025, the Company incurred approximately $0.3 million in expenses for a reduction of workforce in certain locations. These expenses primarily consisted of severance payments and related benefits, which are included in restructuring costs in the condensed consolidated statements of income and comprehensive income.

Previous wording

The Company paid out all of the above charges during the three months ended March 31, 2025 and has a liability of $69 thousand relating to other charges incurred in 2024 recorded in accrued and other liabilities in the condensed consolidated balance sheet as of March 31, 2025.

Current wording

The Company paid out all of the above charges during the six months ended June 30, 2025 and has a liability of $69 thousand relating to other charges incurred in 2024 recorded in accrued and other liabilities in the condensed consolidated balance sheet as of June 30, 2025.

Previous wording

As a result of implementing this strategy, the Company expects to reduce compensation expense and certain facilities related charges in an amount of approximately $2.0 million a year. The anticipated effect of this reduction in expenses will be primarily realized during the second half of 2025. In addition, the Company does not expect that the execution of this strategy will result in any material reduction of revenues or increase of its ongoing operating expenses.

Current wording

As a result of implementing this strategy, the Company expects to reduce compensation expense and certain facilities related charges in an amount of approximately $2.0 million a year. The anticipated effect of this reduction in expenses will be primarily realized during 2026. In addition, the Company does not expect that the execution of this strategy will result in any material reduction of revenues or increase of its ongoing operating expenses.

Current wording

•changes in tax laws in the United States and other countries in which we operate, including the imposition of taxes on certain types of remittances beginning in 2026;

Previous wording

We have encountered and continue to expect to encounter increasing competition as new electronic platforms emerge that enable consumers to send and receive money through a variety of channels. Regardless, we continue to innovate in the industry by differentiating our money remittance business through programs to foster loyalty among agents as well as consumers and have expanded our channels through which our services are accessed to include online and mobile offerings which are experiencing higher consumer adoption. We are making a significant investment during 2025 and thereafter to increase our penetration of the digital market, to add digital customers, enhance our digital offerings and increase digital revenues, while maintaining and continuing to develop our retail service offerings. Although we believe that investment in our digital business should provide significant financial benefits in the mid to long term timeframes, these investments are likely, in the shorter term, to adversely affect our results of operation.

Current wording

through which our services are accessed to include online and mobile offerings which are experiencing higher consumer adoption. We are making a significant investment during 2025 and thereafter to increase our penetration of the digital market, to add digital customers, enhance our digital offerings and increase digital revenues, while maintaining and continuing to develop our retail service offerings. Although we believe that investment in our digital business should provide significant financial benefits in the mid to long term timeframes, these investments are likely, in the shorter term, to adversely affect our results of operation.

Previous wording

Current political conditions in the United States have resulted in high levels of volatility in the market as well as uncertainty as to the economic and financial impacts of recent economic, trade and immigration enforcement actions taken by the current administration on the U.S., as well as foreign countries, including those that are a destination for money transfers or in which we currently operate. In addition, political, social and economic conditions in key Latin American markets continue to exhibit instability, as evidenced by higher interest rates, high unemployment rates, restricted lending activity, higher inflation, volatility in foreign currencies and low consumer confidence, among other economic, political and market factors. Our business has generally been resilient during times of economic instability as money remittances are essential to many recipients, with the funds used by the receiving parties for their daily needs; however, prolonged volatility in the market, continued global economic and geopolitical uncertainty, and long-term sustained appreciation of the Mexican peso or Guatemalan quetzal as compared to the U.S. dollar could negatively affect our revenues and profitability.

Current wording

Current political conditions in the United States have resulted in high levels of volatility in the market as well as uncertainty as to the economic and financial impacts of recent economic, trade and immigration enforcement actions taken by the current administration on the U.S., as well as foreign countries, including those that are a destination for money transfers or in which we currently operate. In addition, political, social and economic conditions in key Latin American markets continue to exhibit instability, as evidenced by higher interest rates, high unemployment rates, restricted lending activity, higher inflation, volatility in foreign currencies and low consumer confidence, among other economic, political and market factors. Our business has generally been resilient during times of economic instability as money remittances are essential to many recipients, with the funds used by the receiving parties for their daily needs; however, prolonged volatility in the market, continued global economic and geopolitical uncertainty, and long-term sustained appreciation of the Mexican peso or Guatemalan quetzal as compared to the U.S. dollar could negatively affect our revenues and profitability. Moreover, as noted above, we have experienced a reduction in revenues generated that we attribute to a contraction in the remittance market, which may reflect this increased volatility.

Previous wording

Trends in the cross-border money remittance business tend to correlate to immigration trends, global economic opportunity and related employment levels in certain industries such as construction, information technology, manufacturing, agriculture and hospitality, as well as other service industries. The three largest remittance corridors we serve are United States to Mexico, United States to Guatemala and Unites States to the Dominican Republic. According to the latest information available from the World Bank Remittance Matrix, the United States to Mexico remittance corridor was one of the largest in the world in 2024. In addition, changes to U.S. immigration, tariffs, trade, economic and other policies may have both positive and negative effects on our business, none of which can be predicted with any degree of certainty.

Current wording

Trends in the cross-border money remittance business tend to correlate to immigration trends, global economic opportunity and related employment levels in certain industries such as construction, information technology, manufacturing, agriculture and hospitality, as well as other service industries. The three largest remittance corridors we serve are United States to Mexico, United States to Guatemala and Unites States to the Dominican Republic. According to the latest information available from the World Bank Remittance Matrix, the United States to Mexico remittance corridor was one of the largest in the world in 2024. In addition, changes to U.S. immigration, tariffs, trade, economic, tax and other policies may have both positive and negative effects on our business, none of which can be predicted with any degree of certainty.

Previous wording

make, enhancements to our processes and systems designed to detect and prevent cyber-attacks, consumer fraud, money laundering, terrorist financing, human trafficking and other illicit activities, along with enhancements to improve consumer protection, including the Dodd-Frank Act and similar regulations outside the United States. In coming periods, we expect these and future regulatory requirements will continue to result in changes to certain of our business and administrative practices and may result in increased costs.

Current wording

Money remittance businesses have continued to be subject to strict legal and regulatory requirements, and we continue to focus on and regularly review our compliance programs. In connection with these reviews, and in light of regulatory complexity and heightened attention of governmental and regulatory authorities related to cybersecurity and compliance activities, we have made, and continue to make, enhancements to our processes and systems designed to detect and prevent cyber-attacks, consumer fraud, money laundering, terrorist financing, human trafficking and other illicit activities, along with enhancements to improve consumer protection, including the Dodd-Frank Act and similar regulations outside the United States. In coming periods, we expect these and future regulatory requirements will continue to result in changes to certain of our business and administrative practices and may result in increased costs.

Previous wording

Transaction volume is the primary generator of revenue in our business. Revenue on transactions is derived primarily from transaction fees paid by consumers to transfer money. Revenues per transaction vary based upon send and receive locations and the amount sent. In certain transactions involving different send and receive currencies, we generate foreign exchange gains based on the difference between the set exchange rate charged by us to the sender and the rate available to us in the wholesale foreign exchange market. Also, we generate revenues from technology services provided to the independent network of agents and other service partners that utilize the Company’s technology in processing transactions paid by credit or debit card, check cashing services and maintenance fees, for which revenue is derived by a fee per transaction. In addition, we generate revenue from our “wires-as-a-service” contracts with digital partners under which we receive fees for facilitating money transfers processed through our proprietary software systems, as well as using our money transmitter licenses and payer network relationships.

Current wording

Transaction volume is the primary generator of revenue in our business. Revenue on transactions is derived primarily from transaction fees paid by consumers to transfer money. Revenues per transaction vary based upon send and receive locations and the amount sent. In certain transactions involving different send and receive currencies, we generate foreign exchange gains based on the difference between the set exchange rate charged by us to the sender and the rate available to us in the wholesale foreign exchange market. Also, we generate revenues from technology services provided to the independent network of agents and other service partners that utilize the Company’s technology in processing transactions paid by credit or debit card, check cashing services and maintenance fees, for which revenue is derived by a fee per transaction. In addition, we generate revenue from our “remittance-as-a-service” contracts with digital partners under which we receive fees for facilitating money transfers processed through our proprietary software systems, as well as using our money transmitter licenses and payer network relationships.

Previous wording

Salaries and benefits include cash and share-based compensation associated with our corporate employees and sales team as well as employees at our Company-operated stores. Corporate employees include management, customer service, compliance, information technology, operations, finance, legal and human resources. Our sales team, located throughout the United States, Canada, Spain and Italy, is focused on supporting and growing our sending agent network. Share-based compensation is primarily recognized as an expense on a straight-line basis over the requisite service period. Unrecognized compensation expense related to restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) of approximately $16.6 million is expected to be recognized over a weighted-average period of 2.0 years.

Current wording

Salaries and benefits include cash and share-based compensation associated with our corporate employees and sales team as well as employees at our Company-operated stores. Corporate employees include management, customer service, compliance, information technology, operations, finance, legal and human resources. Our sales team, located throughout the United States, Canada, Spain and Italy, is focused on supporting and growing our sending agent network. Share-based compensation is primarily recognized as an expense on a straight-line basis over the requisite service period. Unrecognized compensation expense related to restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) of approximately $19.7 million is expected to be recognized over a weighted-average period of 1.9 years.

Previous wording

General and administrative expenses primarily consist of fixed overhead expenses associated with our operations, including our Company-operated stores, such as information technology, telecommunications, rent, insurance, professional services, non-income or indirect taxes, facilities maintenance, provision for credit losses, selling expenses, public company reporting requirements, regulatory

Current wording

General and administrative expenses primarily consist of fixed overhead expenses associated with our operations, including our Company-operated stores, such as information technology, telecommunications, rent, insurance, professional services, non-income or indirect taxes, facilities maintenance, selling expenses, public company reporting requirements, regulatory compliance requirements and other similar types of operating expenses. Selling expenses include expenses such as advertising and promotion, digital marketing, shipping, supplies and other expenses associated with serving and increasing our customer base, digital channel offerings and network of agents.

Previous wording

Interest expense consists primarily of interest associated with our debt, which consists of a revolving credit facility. The effective interest rate for the three months ended March 31, 2025 for the revolving credit facility was 2.57%.

Current wording

Interest expense consists primarily of interest associated with our debt, which consists of a revolving credit facility. The effective interest rate for the six months ended June 30, 2025 for the revolving credit facility was 2.74%.

Previous wording

Our business is organized around one reportable segment that provides money transmittal services primarily between the United States and Canada, and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa, Asia and Europe through a network of authorized agents located in various unaffiliated retail establishments and 116 Company-operated stores throughout the United States, Canada, Spain, Italy, Germany and the United Kingdom, as well as digitally through the Internet via our websites and mobile device applications. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.

Current wording

Our business is organized around one reportable segment that provides money transmittal services primarily between the United States and Canada, and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa, Asia and Europe through a network of authorized agents located in various unaffiliated retail establishments and 117 Company-operated stores throughout the United States, Canada, Spain, Italy, Germany and the United Kingdom, as well as digitally through the Internet via our websites and mobile device applications. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.

Previous wording

primarily due to the decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Current wording

Wire transfer and money order fees, net of $133.0 million for the three months ended June 30, 2025 decreased by $12.8 million, or 8.8%, from $145.8 million for the three months ended June 30, 2024. The decrease was primarily due to a lower transaction volume processed through our retail network of sending agents and Company-operated stores in the second quarter of 2025 compared to the second quarter of 2024 as a result of a contraction in the market, particularly the Mexico corridor coupled with a change in consumer behavior of

Previous wording

Other income of $4.0 million for the three months ended March 31, 2025 increased by $0.9 million, or 29.0%, from $3.1 million for the three months ended March 31, 2024 primarily due to the effect of higher fees related to increased activity of our wires-as-a-service relationships, as well as higher revenues primarily as a result of an increase of the base fees charged on money transfers and money orders deemed abandoned property.

Current wording

Other income of $4.5 million for the three months ended June 30, 2025 increased by $1.6 million, or 55.2%, from $2.9 million for the three months ended June 30, 2024 primarily due to the effect of higher fees related to increased activity of our remittance-as-a-service relationships, as well as higher revenues primarily as a result of an increase of the base fees charged on money transfers and money orders deemed abandoned property.

Previous wording

Service charges from agents and banks — Service charges from agents and banks were $93.8 million for the three months ended March 31, 2025 compared to $97.9 million for the three months ended March 31, 2024. The decrease of $4.1 million, or 4.2%, was primarily due to the decrease in transaction volume described above.

Current wording

Service charges from agents and banks — Service charges from agents and banks were $102.3 million for the three months ended June 30, 2025 compared to $113.4 million for the three months ended June 30, 2024. The decrease of $11.1 million, or 9.8%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with paying agents.

Previous wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $11.0 million for the three months ended March 31, 2025 increased by $1.0 million, or 10.0%, from $10.0 million for the three months ended March 31, 2024.

Current wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $12.4 million for the three months ended June 30, 2025 increased by $1.9 million, or 18.1%, from $10.5 million for the three months ended June 30, 2024.

Previous wording

•$0.7 million - increase in advertising related expenses primarily as a result of campaigns to promote our digital channel services; and

Current wording

•$1.1 million - increase in advertising related expenses primarily as a result of campaigns to promote our digital channel services; and

Previous wording

Restructuring costs — Restructuring costs of $0.3 million for the three months ended March 31, 2025 included primarily severance costs related to the restructuring of La Nacional and our foreign operations.

Current wording

Restructuring costs — Restructuring costs of $2.7 million for the three months ended June 30, 2024 included primarily severance costs related to the restructuring of La Nacional and our foreign operations (none for the three months ended June 30, 2025).

Previous wording

Transaction Costs— Transaction Costs of $1.2 million for the three months ended March 31, 2025 consist primarily of financial advisory fees as well as other professional fees and legal fees incurred in connection with the Company's evaluation of strategic alternatives.

Current wording

Transaction costs— Transaction costs of $2.2 million for the three months ended June 30, 2025 consist primarily of financial advisory fees as well as other professional fees and legal fees incurred in connection with the Company's evaluation of strategic alternatives and business acquisition transactions.

Previous wording

Depreciation and amortization — Depreciation and amortization of $3.6 million for the three months ended March 31, 2025 increased by $0.4 million from $3.2 million or 12.5%, for the three months ended March 31, 2024. The increase is primarily the result of higher depreciation associated with additional software developed and computer equipment acquired to support our digital business expansion initiatives and sending agent network. These increases were partially offset by a decrease of approximately $0.3 million in amortization related to our trade names, developed technology and agent relationships during the three months ended March 31, 2025, as these intangibles are being amortized on an accelerated basis, which declines over time.

Current wording

depreciation associated with additional software developed being placed into production and computer equipment acquired to support our digital channels services expansion initiatives and sending agent network, as well as amortization related to the Amigo Paisano brands.

Previous wording

We reported Net Income of $7.8 million for the three months ended March 31, 2025 compared to Net Income of $12.1 million for the three months ended March 31, 2024, which resulted in a decrease of $4.3 million, or 35.5%, due to the same factors discussed above.

Current wording

We reported Net Income of $11.0 million for the three months ended June 30, 2025 compared to Net Income of $14.0 million for the three months ended June 30, 2024, which resulted in a decrease of $3.0 million, or 21.4%, due to the same factors discussed above.

Previous wording

Adjusted Earnings per Share - Diluted for the three months ended March 31, 2025 was $0.35, representing a decrease of $0.08, or 18.6%, compared to $0.43 for the three months ended March 31, 2024. The decrease in Adjusted Earnings per Share - Diluted was

Current wording

Earnings per Share - Basic for the three months ended June 30, 2025 was $0.37, representing a decrease of $0.06, or 14.0%, compared to $0.43 for the three months ended June 30, 2024.

Previous wording

•Adjusted EBITDA does not reflect the noncash component of share-based compensation;

Current wording

•Adjusted EBITDA does not reflect the non-cash component of share-based compensation;

Previous wording

Adjusted Net Income is defined as Net Income adjusted to add back certain charges and expenses, such as non-cash amortization of certain intangible assets resulting from business and asset acquisition transactions, which will recur in future periods until these assets have been fully amortized, non-cash compensation costs and other items set forth in the table below, as these charges and expenses are not considered a part of our core business operations and are not an indicator of ongoing, future company performance.

Current wording

Adjusted Net Income is defined as net income adjusted to add back certain charges and expenses, such as non-cash amortization of intangible assets resulting from business and asset acquisition transactions, which will recur in future periods until these assets have been fully amortized, non-cash compensation costs and other items set forth in the table below, as these charges and expenses are not considered a part of our core business operations and are not an indicator of ongoing, future company performance.

Previous wording

Adjusted Net Income for the three months ended March 31, 2025 was $10.9 million, representing a decrease of $3.8 million, or 25.9%, from Adjusted Net Income of $14.7 million for the three months ended March 31, 2024. The decrease in Adjusted Net Income was primarily due to the decrease in Net Income as discussed above, partially offset by the higher net effect of the adjusting items detailed in the table below.

Current wording

Adjusted Net Income for the three months ended June 30, 2025 was $15.2 million, representing a decrease of $2.9 million from Adjusted Net Income of $18.1 million for the three months ended June 30, 2024. The decrease in Adjusted Net Income was primarily due to the decrease in Net Income discussed above, slightly offset by the higher net effect of the adjusting items detailed in the table below.

Previous wording

(e)Represents the amortization of certain intangible assets that resulted from business and asset acquisition transactions.

Current wording

(f)Represents the amortization of certain intangible assets that resulted from business and asset acquisition transactions.

Previous wording

(f)Represents the current and deferred tax impact of the taxable adjustments to Net Income using the Company’s blended federal and state tax rate for each period. Relevant tax-deductible adjustments include all adjustments to Net Income.

Current wording

(g)Represents the current and deferred tax impact of the taxable adjustments to Net Income using the Company’s blended federal and state tax rate for each period. Relevant tax-deductible adjustments include all adjustments to Net Income.

Previous wording

Adjusted Earnings per Share - Basic for the three months ended March 31, 2025 was $0.36, representing a decrease of $0.08, or 18.2%, compared to $0.44 for the three months ended March 31, 2024. The decrease in Adjusted Earnings per Share - Basic was primarily due to the decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Current wording

Adjusted Earnings per Share - Basic for the three months ended June 30, 2025 was $0.51, representing a decrease of $0.04, or 7.3%, compared to $0.55 for the three months ended June 30, 2024. The decrease in Adjusted Earnings per Share - Basic was primarily due to the decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Previous wording

Wire transfer and money order fees, net of $120.2 million for the three months ended March 31, 2025 decreased by $6.7 million, or 5.3%, from $126.9 million for the three months ended March 31, 2024. The decrease was primarily due to a decrease in transaction volume processed through our retail network of sending agents and Company-operated stores in the three months ended March 31, 2025 compared to the three months ended March 31, 2024, which we primarily attribute to a change in consumer behavior of sending a lower number of money transfers combined with a higher principal sent per transaction. Therefore, the lower number of wire transfers sent resulted in lower fees paid by consumers. As noted in the overview section above, for the three months ended March 31, 2025, principal amount sent increased by approximately 3.7% to $5.6 billion, as compared to the same period in 2024.

Current wording

Wire transfer and money order fees, net of $253.1 million for the six months ended June 30, 2025 decreased by $19.7 million, or 7.2%, from $272.8 million for the six months ended June 30, 2024. The decrease was primarily due to a decrease in transaction volume processed through our retail network of sending agents and Company-operated stores in the six months ended June 30, 2025 compared to the six months ended June 30, 2024, which we primarily attribute to a contraction in the remittance market, particularly the Mexico corridor coupled with a change in consumer behavior of sending a lower number of money transfers at a higher average principal sent per transaction. Therefore, the lower number of wire transfers sent resulted in lower fees paid by consumers. As noted in the overview section above, for the six months ended June 30, 2025, principal amount sent decreased by approximately 0.8% to $11.8 billion whereas the number of transactions decreased by approximately 6.3% to 26.9 million, as compared to the same period in 2024

Previous wording

•$0.5 million - higher IT related expenses incurred to sustain our business expansion and to improve our technology environment.

Current wording

•$0.7 million - higher IT related expenses incurred to sustain our business expansion and to improve our technology environment; and

Previous wording

Provision for credit losses— Provision for credit losses of $2.1 million for the three months ended March 31, 2025 increased by $0.5 million, or 31.3%, from $1.6 million for the three months ended March 31, 2024. The increase is primarily due to a higher average balance outstanding of receivable balances from sending agents during the period, and a slight increase in write-offs of receivable balances primarily as a result of sending agents that were not able to pay in accordance with the original terms of their agreements with us and are, accordingly, subject to our normal collection procedures.

Current wording

Provision for credit losses— Provision for credit losses of $3.9 million for the six months ended June 30, 2025 increased by $0.5 million, or 14.7%, from $3.4 million for the six months ended June 30, 2024. The increase is primarily due to a higher average balance outstanding of receivable balances from sending agents during the period, and a slight increase in write-offs of receivable balances primarily as a result of sending agents that were not able to pay in accordance with the original terms of their agreements with us and are, accordingly, subject to our normal collection procedures.

Previous wording

Interest expense — Interest expense of $2.7 million for the three months ended March 31, 2025 remained flat, from $2.7 million for the three months ended March 31, 2024.

Current wording

Interest expense — Interest expense of $5.8 million for the six months ended June 30, 2025 remained virtually flat, from $5.8 million for the six months ended June 30, 2024.

Previous wording

Income tax provision — Income tax provision was $3.6 million for the three months ended March 31, 2025, which represents a decrease of $1.2 million from an income tax provision of $4.8 million for the three months ended March 31, 2024. The decrease in income tax provision was mainly attributable to a decrease in income before taxes primarily due to the factors discussed above.

Current wording

Income tax provision — Income tax provision was $9.0 million for the six months ended June 30, 2025, which represents a decrease of $1.6 million from an income tax provision of $10.6 million for the six months ended June 30, 2024. The decrease in income tax provision was mainly attributable to a decrease in income before taxes primarily due to the factors discussed above.

Previous wording

The decrease in both basic and diluted EPS largely reflect the decrease in net income discussed above and a reduced share count as a result of the stock repurchases.

Current wording

The decrease in both basic and diluted EPS largely reflects the decrease in net income discussed above, offset by a reduced share count as a result of the stock repurchases.

Showing the first 40 of 52 pairs. Open the source sections for the rest.

Rearranged current paragraphs (24)

Current report — wording carried from elsewhere

We have encountered and continue to expect to encounter increasing competition as new electronic platforms emerge that enable consumers to send and receive money through a variety of channels. Regardless, we continue to innovate in the industry by differentiating our money remittance business through programs to foster loyalty among agents as well as consumers and have expanded our channels

Current report — wording carried from elsewhere

sending a lower number of money transfers at a higher average principal sent per transaction. Therefore, the lower number of wire transfers sent resulted in lower fees paid by consumers.

Current report — wording carried from elsewhere

Income tax provision — Income tax provision was $5.4 million for the three months ended June 30, 2025, which represents a decrease of $0.4 million from an income tax provision of $5.8 million for the three months ended June 30, 2024. The decrease in income tax provision was mainly attributable to lower income before taxes primarily due to the factors discussed above.

Current report — wording carried from elsewhere

The decrease in both basic and diluted earnings per share (“EPS”) largely reflects the decrease in net income discussed above, offset by a reduced share count as a result of the stock repurchases.

Current report — wording carried from elsewhere

Adjusted EBITDA is defined as net income before depreciation and amortization, interest expense, income taxes, and also adjusted to add back certain charges and expenses, such as non-cash share-based compensation costs and other items set forth in the table below, as these charges and expenses are not considered a part of our core business operations and are not an indicator of ongoing, future company performance.

Current report — wording carried from elsewhere

Revenues for the above periods are presented below:

Current report — wording carried from elsewhere

Other income of $8.4 million for the six months ended June 30, 2025 increased by $2.4 million, or 40.0%, from $6.0 million for the six months ended June 30, 2024 primarily due to the effect of higher fees related to increased activity of our remittance-as-a-service relationships, as well as higher revenues primarily as a result of an increase of the base fees charged on money transfers and money orders deemed abandoned property.

Current report — wording carried from elsewhere

Operating expenses for the above periods are presented below:

Current report — wording carried from elsewhere

NM - Amounts round to less than 1%.

Current report — wording carried from elsewhere

The increase was primarily the result of:

Current report — wording carried from elsewhere

•$1.8 million - increase in advertising related expenses primarily as a result of campaigns to promote our digital channel services;

Current report — wording carried from elsewhere

Restructuring costs — Restructuring costs of $0.3 million for the six months ended June 30, 2025 decreased by $2.4 million, or 89%, from $2.7 million for the six months ended June 30, 2024. Restructuring costs included primarily severance costs related to the restructuring of La Nacional and our foreign operations.

Current report — wording carried from elsewhere

Transaction Costs— Transaction costs of $3.4 million for the six months ended June 30, 2025 consist primarily of financial advisory fees as well as other professional fees and legal fees incurred in connection with the Company's evaluation of strategic alternative and business acquisition transactions.

Current report — wording carried from elsewhere

depreciation associated with additional software developed being placed into production and computer equipment acquired to support our digital channels services expansion initiatives and sending agent network, as well as amortization related to the Amigo Paisano brands.

Current report — wording carried from elsewhere

Adjusted Net Income and Adjusted Earnings per Share

Current report — wording carried from elsewhere

The following table presents the reconciliation of Net Income, our closest GAAP measure, to Adjusted Net Income:

Current report — wording carried from elsewhere

(b)Represents primarily severance, write-off of assets and, legal and professional fees related to the execution of restructuring plans.

Current report — wording carried from elsewhere

(f)Represents the amortization of certain intangible assets that resulted from business and asset acquisition transactions.

Current report — wording carried from elsewhere

(g)Represents the current and deferred tax impact of the taxable adjustments to Net Income using the Company’s blended federal and state tax rate for each period. Relevant tax-deductible adjustments include all adjustments to Net Income.

Current report — wording carried from elsewhere

decrease in Net Income, partially offset by the effect of a lower weighted average common shares total for the period due to stock repurchases as well as the higher net effect of the adjusting items detailed in the table above.

Current report — wording carried from elsewhere

NM - Per share amounts are not meaningful.

Current report — wording carried from elsewhere

The table above may contain slight summation differences due to rounding.

Current report — wording carried from elsewhere

The following table presents the reconciliation of Net Income, our closest GAAP measure, to Adjusted EBITDA:

Current report — wording carried from elsewhere

(b)Represents primarily severance, write-off of assets and legal and professional fees related to the execution of restructuring plans.
Rearranged previous paragraphs (2)

Previous report — wording carried elsewhere

Money remittance businesses have continued to be subject to strict legal and regulatory requirements, and we continue to focus on and regularly review our compliance programs. In connection with these reviews, and in light of regulatory complexity and heightened attention of governmental and regulatory authorities related to cybersecurity and compliance activities, we have made, and continue to

Previous report — wording carried elsewhere

compliance requirements and other similar types of operating expenses. Selling expenses include expenses such as advertising and promotion, digital marketing, shipping, supplies and other expenses associated with serving and increasing our customer base, digital channel offerings and network of agents.