Braze Inc
For the period ended Oct 31, 2024. Filed Dec 10, 2024.
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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Oct 31, 2024 · Filed Dec 10, 2024
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2024-07-31; filed 2024-09-06.
0001676238-24-000171
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2024-10-31; filed 2024-12-10.
0001676238-24-000208
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 111 previous paragraphs and 112 current paragraphs.
79 unchanged; 26 reworded; 4 added; 2 removed; 4 previous and 3 current paragraphs rearranged.
Tables are not compared: 17 previous and 17 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (4)
Current report
Our dollar-based net retention rate is influenced by macroeconomic factors that impact our customers’ purchasing decisions, which may impact the revenue attributable to such customers. The decline in our trailing 12-month dollar-based net retention rate was primarily due to customer turnover and renewals at lower subscription levels. In particular, we have observed that customer renewals in the current uncertain macroeconomic environment and high interest rate climate have led customers to renew their contracts at levels more closely aligned with their current needs, rather than opting for larger commitments based on anticipated future demand.
Current report
Our gross profit increased $18.6 million, or 21.2%, in the three months ended October 31, 2024, compared to the three months ended October 31, 2023, and our gross margin decreased 0.9% to 69.8% in the three months ended October 31, 2024 from 70.7% in the three months ended October 31, 2023. The margin decrease was due primarily to increased expenses associated with the increased adoption of premium messaging channels.
Current report
Comparison of the Nine Months Ended October 31, 2024 and October 31, 2023
Current report
The increase in general and administrative expenses of $10.4 million, or 13.7%, for the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, was primarily driven by an increase in personnel and overhead costs of $10.2 million, which included $1.6 million of stock-based compensation costs. Further, there were increases in bad debt expense and professional services costs throughout the period.
Removed paragraphs (2)
Previous report
Our gross profit increased $22.4 million, or 28.2%, in the three months ended July 31, 2024, compared to the three months ended July 31, 2023, and our gross margin increased 1.0% to 70.2% in the three months ended July 31, 2024 from 69.2% in the three months ended July 31, 2023. These margin increases were due primarily to improved personnel efficiencies, economies of scale, and the optimization of costs of our tech stack as our infrastructure costs to support our revenue growth did not increase at the same pace as our revenue.
Previous report
Comparison of the Six Months Ended July 31, 2024 and July 31, 2023
Reworded paragraphs (26)
Previous wording
We have grown significantly in recent periods. We generated revenue of $145.5 million and $115.1 million in the three months ended July 31, 2024, and 2023, respectively, representing year-over-year growth of 26.4%, and $281.0 million and $216.9 million in the six months ended July 31, 2024 and 2023, respectively. We had net losses of $23.1 million and $32.0 million in the three months ended July 31, 2024 and 2023, respectively, and $58.9 million and $70.9 million in the six months ended July 31, 2024 and 2023, respectively. We had net cash provided by operating activities of $31.0 million in the six months ended July 31, 2024 and net cash provided by operating activities of $5.0 million in the six months ended July 31, 2023, respectively. Our Non-GAAP free cash flow was $18.7 million and $3.0 million in the six months ended July 31, 2024 and 2023, respectively. See the section titled “— Non-GAAP Free Cash Flow” for additional information about how we calculate free cash flow, a non-GAAP financial metric, and a reconciliation to net cash provided by operating activities, the most directly comparable measure calculated in accordance with accounting principles generally accepted in the United States, or U.S. GAAP.
Current wording
We have grown significantly in recent periods. We generated revenue of $152.1 million and $124.0 million in the three months ended October 31, 2024, and 2023, respectively, representing year-over-year growth of 22.7%, and $433.0 million and $340.8 million in the nine months ended October 31, 2024 and 2023, respectively. We had net losses of $28.1 million and $31.0 million in the three months ended October 31, 2024 and 2023, respectively, and $87.0 million and $101.9 million in the nine months ended October 31, 2024 and 2023, respectively. We had net cash provided by operating activities of $19.6 million in the nine months ended October 31, 2024 and net cash provided by operating activities of $3.0 million in the nine months ended October 31, 2023, respectively. Our Non-GAAP free cash flow was $4.4 million and $(2.9) million in the nine months ended October 31, 2024 and 2023, respectively. See the section titled “— Non-GAAP Free Cash Flow” for additional information about how we calculate free cash flow, a non-GAAP financial metric, and a reconciliation to net cash provided by operating activities, the most directly comparable measure calculated in accordance with accounting principles generally accepted in the United States, or U.S. GAAP.
Previous wording
We believe there is substantial opportunity to continue to grow our customer base. We intend to continue to expand our customer base in verticals where we already have a strong presence, such as retail, media and entertainment, on-demand services, gaming, health and lifestyle, and financial services — and to increase our presence in verticals where we are not yet strongly represented. Through our sales and marketing efforts, we also plan to capitalize on industries subject to ongoing digital transformation and where direct-to-consumer relationships are accelerating, to further propel adoption of our technology. As of July 31, 2024, we had 2,163 customers across a broad range of sizes and industries. Our ability to attract new customers will depend on a number of factors, including the quality and pricing of our products, offerings of our competitors and the effectiveness of our marketing efforts.
Current wording
We believe there is substantial opportunity to continue to grow our customer base. We intend to continue to expand our customer base in verticals where we already have a strong presence, such as retail, media and entertainment, on-demand services, gaming, health and lifestyle, and financial services — and to increase our presence in verticals where we are not yet strongly represented. Through our sales and marketing efforts, we also plan to capitalize on industries subject to ongoing digital transformation and where direct-to-consumer relationships are accelerating, to further propel adoption of our technology. As of October 31, 2024, we had 2,211 customers across a broad range of sizes and industries. Our ability to attract new customers will depend on a number of factors, including the quality and pricing of our products, offerings of our competitors and the effectiveness of our marketing efforts.
Previous wording
Historically, we have experienced significant expansion within a customer’s business once our platform is deployed, with customers typically increasing the number of monthly active users, channels and use cases, as well as purchasing additional products. A monthly active user is an end user of a customer who has engaged with the customer’s applications and websites in the previous thirty-day period. We include each distinguishable end user in our calculation of monthly active users, even though some users may access our customers’ applications and websites using more than one device, and multiple users may gain access using the same device. As of July 31, 2024, we had approximately 6.7 billion monthly active users, up from approximately 6.2 billion monthly active users as of January 31, 2024.
Current wording
Historically, we have experienced significant expansion within a customer’s business once our platform is deployed, with customers typically increasing the number of monthly active users, channels and use cases, as well as purchasing additional products. A monthly active user is an end user of a customer who has engaged with the customer’s applications and websites in the previous thirty-day period. We include each distinguishable end user in our calculation of monthly active users, even though some users may access our customers’ applications and websites using more than one device, and multiple users may gain access using the same device. As of October 31, 2024, we had approximately 6.9 billion monthly active users, up from approximately 6.2 billion monthly active users as of January 31, 2024.
Previous wording
A further indication of the propensity of our customer relationships to expand over time is our dollar-based net retention rate. We calculate our dollar-based net retention rate as of a period end by starting with the ARR from the cohort of all customers as of 12 months prior to such period-end, or the Prior Period ARR. We then calculate the ARR from these same customers as of the current period-end, or the Current Period ARR. Current Period ARR includes any expansion and is net of contraction or attrition over the last 12 months but excludes ARR from new customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the point-in-time dollar-based net retention rate. We then calculate the weighted average point-in-time dollar-based net retention rates as of the last day of each month in the current trailing 12-month period to arrive at the dollar-based net retention rate. Our dollar-based net retention rate for the trailing 12 months ended July 31, 2024 and July 31, 2023 was 114% and 120%, respectively, for all our customers, and 117% and 123%, respectively, for our customers with ARR of $500,000 or more. In addition, 222 and 173 of our customers had ARR of $500,000 or more as of July 31, 2024 and July 31, 2023, respectively.
Current wording
A further indication of the propensity of our customer relationships to expand over time is our dollar-based net retention rate. We calculate our dollar-based net retention rate as of a period end by starting with the ARR from the cohort of all customers as of 12 months prior to such period-end, or the Prior Period ARR. We then calculate the ARR from these same customers as of the current period-end, or the Current Period ARR. Current Period ARR includes any expansion and is net of contraction or attrition over the last 12 months but excludes ARR from new customers in the current period. We then divide the total Current Period ARR by the total Prior Period ARR to arrive at the point-in-time dollar-based net retention rate. We then calculate the weighted average point-in-time dollar-based net retention rates as of the last day of each month in the current trailing 12-month period to arrive at the dollar-based net retention rate. Our dollar-based net retention rate for the trailing 12 months ended October 31, 2024 and October 31, 2023 was 113% and 118%, respectively, for all our customers, and 116% and
Previous wording
We believe there is a significant opportunity to continue to expand our presence in international markets we have already penetrated and by entering markets we have not yet penetrated. For the six months ended July 31, 2024 and 2023, approximately 45% and 43% of our revenue was generated outside of the United States, respectively. We expect to increase market penetration in regions including Europe and Asia-Pacific and to further capitalize on the greenfield opportunity in regions such as Latin America. Although these investments in geographic regions may negatively affect our operating results in the near term, we believe that they will contribute to our long-term growth.
Current wording
We believe there is a significant opportunity to continue to expand our presence in international markets we have already penetrated and by entering markets we have not yet penetrated. For the nine months ended October 31, 2024 and 2023, approximately 45% and 43% of our revenue was generated outside of the United States, respectively. We expect to increase market penetration in regions including Europe and Asia-Pacific and to further capitalize on the greenfield opportunity in regions such as Latin America. Although these investments in geographic regions may negatively affect our operating results in the near term, we believe that they will contribute to our long-term growth.
Previous wording
The increase in revenue of $30.4 million, or 26.4%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was primarily driven by a $30.2 million, or 27.6%, increase in subscription revenue. Approximately 50.6% of this increase in subscription revenue was attributable to the growth from existing customers, an increase in monthly active users, expansion across channels, and committed entitlements and features, and the remaining 49.4% was attributable to new customers. Total customers grew to 2,163 as of July 31, 2024 from 1,958 as of July 31, 2023. Professional services revenue increased $0.1 million, or 2.7%, due to an increase in deliverability services, technical account management, and support engagement services. These increases were partially offset by the decline in onboarding revenue as a result of the continued engagement of new customers with third-party partner-led onboarding. Additionally, in the three months ended July 31, 2024, our international revenue increased by $15.3 million as we continued to expand market penetration in regions such as Europe and Asia-Pacific.
Current wording
The increase in revenue of $28.1 million, or 22.7%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was primarily driven by a $27.9 million, or 23.6%, increase in subscription revenue. Approximately 52.3% of this increase in subscription revenue was attributable to the growth from existing customers, an increase in monthly active users, expansion across channels, and committed entitlements and features, and the remaining 47.7% was attributable to new customers. Total customers grew to 2,211 as of October 31, 2024 from 2,011 as of October 31, 2023. Professional services revenue increased $0.2 million, or 3.3%, due to an increase in deliverability services, technical account management, and support engagement services. These increases were partially offset by the decline in onboarding revenue as a result of the continued engagement of new customers with third-party partner-led onboarding. Additionally, in the three months ended October 31, 2024, our international revenue increased by $14.9 million as we continued to expand market penetration in regions such as Europe and Asia-Pacific.
Previous wording
The increase in cost of revenue of $7.9 million, or 22.4%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was primarily driven by an increase of $1.1 million in hosting, infrastructure, and other third-party fees associated with delivering our platform and a $5.7 million increase in third-party messaging fees associated with growth in premium messaging channels. In addition, we had an increase in personnel costs and overhead costs of $0.9 million. The increased infrastructure, messaging, and personnel costs were incurred to support overall revenue growth.
Current wording
The increase in cost of revenue of $9.5 million, or 26.2%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was primarily driven by an increase of $1.5 million in hosting, infrastructure, and other third-party fees associated with delivering our platform and a $6.8 million increase in third-party messaging fees associated with growth in premium messaging channels. In addition, we had an increase in personnel costs and overhead costs of $1.0 million. The increased infrastructure, messaging, and personnel costs were incurred to support overall revenue growth.
Previous wording
The increase in sales and marketing expense of $8.2 million, or 13.5%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was primarily driven by an increase in personnel costs and overhead costs of $5.2 million, which included $2.1 million of stock-based compensation costs. Additionally, the increase was driven in part by an increase of $1.5 million in promotional and product marketing, primarily related to the hosting of regional customer events and sales related events, and an increase of $1.0 million in software costs.
Current wording
The increase in sales and marketing expense of $8.3 million, or 12.4%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was primarily driven by an increase in personnel costs and overhead costs of $6.5 million, which included $1.7 million of stock-based compensation costs. Additionally, the increase was driven in part by an increase of $1.3 million in promotional and product marketing, primarily related to the hosting of regional customer events, our annual customer conference, and other sales related events, and an increase of $0.2 million in software costs.
Previous wording
The increase in research and development expense of $4.0 million or 13.8%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was primarily driven by an increase of personnel and overhead costs of $3.7 million, which included $1.5 million of stock-based compensation costs. The increase in personnel costs was primarily due to a period-over-period increase in headcount to support our continued investment in the features and functionality of our platform.
Current wording
The increase in research and development expense of $3.0 million or 10.0%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was primarily driven by an increase of personnel and overhead costs of $2.4 million, which included $0.9 million of stock-based compensation costs, an increase in software costs of $0.2 million, and an increase in professional services of $0.2 million These increases were primarily due to a period-over-period increase in headcount to support our continued investment in the features and functionality of our platform.
Previous wording
The increase in general and administrative expenses of $5.7 million, or 11.5%, for the six months ended July 31, 2024, compared to the six months ended July 31, 2023, was primarily driven by an increase in personnel and overhead costs of $6.8 million, which included $1.3 million of stock-based compensation costs. The increases were primarily due to investments in our finance and administrative functions to continue to scale our processes, systems, and controls, to enable our ongoing compliance with public company legal and regulatory requirements. Additionally, the increase was partially offset by a decrease of $0.8 million in software costs.
Current wording
The increase in general and administrative expenses of $4.8 million, or 18.0%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was primarily driven by an increase of personnel and overhead costs of $3.4 million, which included $1.6 million of stock-based compensation costs. The increases were primarily due to investments in our finance and administrative functions to continue to scale our processes, systems, and controls, to enable our ongoing compliance with public company legal and regulatory requirements. Additionally, the increase was driven in part by an increase in bad debt expense and professional services costs.
Previous wording
The increase in revenue of $64.1 million, or 29.5%, for the six months ended July 31, 2024, compared to the six months ended July 31, 2023, was primarily driven by a $63.3 million, or 30.6%, increase in subscription revenue. Approximately 60.0% of the increase in subscription revenue was attributable to the growth from existing customers, increase in monthly active users, expansion across channels, and committed entitlements and features, and the remaining 40.0% was attributable to new customers. Total customers grew to 2,163 as of July 31, 2024 from 1,958 as of July 31, 2023. Professional services revenue increased $0.8 million, or 8.2%, due to an increase in deliverability services, technical account management, and support engagement services. These increases were partially offset by the decline in onboarding revenue as a result of the continued engagement of new customers with third-party partner-led onboarding. Additionally, in the six months ended July 31, 2024, our international revenue increased by $31.8 million, as we continued to expand market penetration in regions such as Europe and Asia-Pacific.
Current wording
The increase in revenue of $92.2 million, or 27.0%, for the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, was primarily driven by a $91.2 million, or 28.0%, increase in subscription revenue. Approximately 68.4% of the increase in subscription revenue was attributable to the growth from existing customers, increase in monthly active users, expansion across channels, and committed entitlements and features, and the remaining 31.6% was attributable to new customers. Total customers grew to 2,211 as of October 31, 2024 from 2,011 as of October 31, 2023. Professional services revenue increased $1.0 million, or 6.4%, due to an increase in deliverability services, technical account management, and support engagement services. These increases were partially offset by the decline in onboarding revenue as a result of the continued engagement of new customers with third-party partner-led onboarding. Additionally, in the nine months ended October 31, 2024, our international revenue increased by $46.7 million, as we continued to expand market penetration in regions such as Europe and Asia-Pacific.
Previous wording
The increase in cost of revenue of $19.8 million, or 29.1%, for the six months ended July 31, 2024, compared to the six months ended July 31, 2023, was primarily driven by an increase of $5.8 million in hosting, infrastructure and other third-party fees associated with delivering our platform and a $11.6 million increase in third-party messaging fees associated with growth in premium messaging channels. In addition, we had an increase in personnel costs and overhead costs of $1.8 million. The increased infrastructure, messaging, and personnel costs were incurred to support overall revenue growth.
Current wording
The increase in cost of revenue of $29.3 million, or 28.1%, for the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, was primarily driven by an increase of $7.3 million in hosting, infrastructure and other third-party fees associated with delivering our platform and a $18.3 million increase in third-party messaging fees associated with growth in premium messaging channels. In addition, we had an increase in personnel costs and overhead costs of $2.8 million. The increased infrastructure, messaging, and personnel costs were incurred to support overall revenue growth.
Previous wording
Our gross profit increased $44.3 million, or 29.8%, in the six months ended July 31, 2024, compared to the six months ended July 31, 2023, and our gross margin increased 0.1% to 68.7% in the six months ended July 31, 2024, compared to the six months ended July 31, 2023. These margin increases were due primarily to improved personnel efficiencies, economies of scale, and the optimization of costs of our tech stack as our infrastructure costs to support our revenue growth did not increase at the same pace as our revenue. These increases were partially offset by expenses associated with the continued adoption of premium messaging channels and a one-time charge to revenue related to our April service disruption.
Current wording
Our gross profit increased $62.8 million, or 26.6%, in the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, and our gross margin decreased 0.2% to 69.1% in the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023. The margin decrease was primarily due to increased expenses associated with the increased adoption of premium messaging channels and service disruption related charges to revenue.
Previous wording
The increase in sales and marketing expense of $20.7 million, or 17.6%, for the six months ended July 31, 2024, compared to the six months ended July 31, 2023, was primarily driven by an increase in personnel costs and overhead costs of $12.1 million, which included $3.7 million of stock-based compensation costs, as a result of a period-over-period increase in headcount. Additionally, the increase was primarily due to an increase in net amortization of deferred contract costs of $1.2 million as a result of sales growth, an increase of $1.6 million related to software costs, and an increase of $5.6 million in travel, entertainment, and marketing expenses primarily related to the hosting of regional customer events and sales related events.
Current wording
The increase in sales and marketing expense of $29.0 million, or 15.7%, for the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, was primarily driven by an increase in personnel costs and overhead costs of $18.6 million, which included $5.4 million of stock-based compensation costs, as a result of a period-over-period increase in headcount. Additionally, the increase was primarily due to an increase in net amortization of deferred contract costs of $1.4 million as a result of sales growth, an increase of $1.8 million related to software costs, and an increase of $6.9 million in travel, entertainment, and marketing expenses primarily related to the hosting of regional customer events, our annual customer conference, and other sales related events.
Previous wording
The increase in research and development expense of $8.6 million, or 14.7%, for the six months ended July 31, 2024, compared to the six months ended July 31, 2023, was primarily driven by an increase of personnel and overhead costs of $7.7 million, which included $2.5 million of stock-based compensation costs, and an increase in software costs of $0.7 million. The increase in personnel costs and software costs were primarily due to a period-over-period increase in headcount to support out continued investment in the features and functionality of our platform.
Current wording
The increase in research and development expense of $11.6 million, or 13.1%, for the nine months ended October 31, 2024, compared to the nine months ended October 31, 2023, was primarily driven by an increase of personnel and overhead costs of $10.1 million, which included $3.4 million of stock-based compensation costs, and an increase in software costs of $0.9 million. The increase in personnel costs and software costs were primarily due to a period-over-period increase in headcount to support out continued investment in the features and functionality of our platform.
Previous wording
The increase in other income, net of $3.4 million, or 45.7%, for the six months ended July 31, 2024 compared to the six months ended July 31, 2023, was primarily driven by a $3.1 million increase in investment income from marketable securities. The investment income increase was driven primarily by the graded maturation of the portfolio positions at higher interest rates and the reinvestment of proceeds in a high interest rate environment.
Current wording
The increase in other income, net of $4.1 million, or 34.6%, for the nine months ended October 31, 2024 compared to the nine months ended October 31, 2023, was primarily driven by a $4.4 million increase in investment income from marketable securities. The investment income increase was driven primarily by the graded maturation of the portfolio positions at higher interest rates and the reinvestment of proceeds in a high interest rate environment. The investment income increase was partially offset by $0.3 million of unrealized losses related to foreign currency fluctuations.
Previous wording
As of July 31, 2024, our principal source of liquidity was cash, cash equivalents, and marketable securities of $504.5 million. Our cash and cash equivalents consist of deposit accounts, interest-bearing money market accounts, and U.S. government securities that are stated at fair value. Our marketable securities positions consist mostly of highly liquid short-term investments. The investment income that we generate on these investments is not material to our overall cash balance, but may be adversely affected due to volatility in interest rates.
Current wording
As of October 31, 2024, our principal source of liquidity was cash, cash equivalents, and marketable securities of $493.1 million. Our cash and cash equivalents consist of deposit accounts, interest-bearing money market accounts, and U.S. government securities that are stated at fair value. Our marketable securities positions consist mostly of highly liquid short-term investments. The investment income that we generate on these investments is not material to our overall cash balance, but may be adversely affected due to volatility in interest rates.
Previous wording
Since our inception, we have financed our operations primarily through the net proceeds received from the sales of equity securities and cash generated from the sale of subscriptions to our platform. We have generated losses from our operations as reflected in our accumulated deficit of $541.7 million as of July 31, 2024, and cash flows provided by operating activities for the six months ended July 31, 2024 of $31.0 million.
Current wording
Since our inception, we have financed our operations primarily through the net proceeds received from the sales of equity securities and cash generated from the sale of subscriptions to our platform. We have generated losses from our operations as reflected in our accumulated deficit of $569.6 million as of October 31, 2024, and cash flows provided by operating activities for the nine months ended October 31, 2024 of $19.6 million.
Previous wording
A substantial source of our cash provided by operating activities is our deferred revenue, which is included on the consolidated balance sheets as a liability. Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is recorded as revenue over the term of the subscription agreement. As of July 31, 2024, we had total deferred revenue of $212.4 million, of which, $212.1 million was recorded as a current liability. Deferred revenue will be recognized as revenue when all of the revenue recognition criteria are met.
Current wording
A substantial source of our cash provided by operating activities is our deferred revenue, which is included on the consolidated balance sheets as a liability. Deferred revenue consists of the unearned portion of billed fees for our subscriptions, which is recorded as revenue over the term of the subscription agreement. As of October 31, 2024, we had total deferred revenue of $223.8 million, of which, $223.7 million was recorded as a current liability. Deferred revenue will be recognized as revenue when all of the revenue recognition criteria are met.
Previous wording
For the six months ended July 31, 2023, net cash provided by operating activities was $5.0 million, primarily due to a net loss of $70.9 million, adjusted for non-cash charges of $70.0 million, and net changes in our operating assets and liabilities of $5.9 million. The non-cash adjustments primarily relate to stock-based compensation of $49.0 million and amortization of deferred contract costs of $13.9 million. The cash inflow from changes in our operating assets and liabilities were primarily due to a decrease in accounts receivable of $8.9 million and increase in deferred revenue of $6.5 million as a result of billings for new bookings and renewals. The cash inflow was offset by cash outflows primarily from an increase in deferred contract costs of $21.0 million as a result of commissions on new bookings and renewals.
Current wording
For the nine months ended October 31, 2024, net cash provided by operating activities was $19.6 million, primarily due to a net loss of $87.0 million, adjusted for non-cash charges of $123.3 million, and net changes in our operating assets and liabilities of $16.7 million. The non-cash adjustments primarily relate to stock-based compensation of $87.2 million and amortization of deferred contract costs of $26.0 million. The cash inflow from changes in our operating assets and liabilities were primarily due to an increase in deferred revenue of $19.5 million as a result of billings for new bookings and renewals. The cash inflow was offset by cash outflows primarily from an increase in deferred contract costs of $34.8 million as a result of commissions on new bookings and renewals.
Previous wording
For the six months ended July 31, 2024, net cash provided by operating activities was $31.0 million, primarily due to a net loss of $58.9 million, adjusted for non-cash charges of $80.8 million, and net changes in our operating assets and liabilities of $9.1 million. The non-cash adjustments primarily relate to stock-based compensation of $58.8 million and amortization of deferred contract costs of $17.0 million. The cash inflow from changes in our operating assets and liabilities were primarily due to a decrease in accounts receivable of $20.7 million and increase in deferred revenue of $7.8 million as a result of billings for new bookings and renewals. The cash inflow was offset by cash outflows primarily from an increase in deferred contract costs of $22.0 million as a result of commissions on new bookings and renewals.
Current wording
For the nine months ended October 31, 2023, net cash provided by operating activities was $3.0 million, primarily due to a net loss of $101.9 million, adjusted for non-cash charges of $106.0 million, and net changes in our operating assets and liabilities of $1.1 million. The non-cash adjustments primarily relate to stock-based compensation of $73.0 million, amortization of deferred contract costs of $21.7 million. The cash inflow from changes in our operating assets and liabilities were primarily due to a decrease in accounts receivable of $7.3 million and increase in deferred revenue of $8.4 million as a result of billings for new bookings and renewals. The cash inflow was offset by cash outflows primarily from an increase in deferred contract costs of $32.6 million as a result of commissions on new bookings and renewals.
Previous wording
Net cash used in investing activities was $27.4 million for the six months ended July 31, 2024, primarily consisting of purchases of marketable securities of $142.1 million, purchases of property and equipment of $10.2 million, and capitalization of internal-use software costs of $2.1 million, partially offset by maturities of marketable securities of $127.0 million.
Current wording
Net cash used in investing activities was $35.6 million for the nine months ended October 31, 2024, primarily consisting of purchases of marketable securities of $179.5 million, purchases of property and equipment of $12.1 million, and capitalization of internal-use software costs of $3.0 million, partially offset by maturities of marketable securities of $159.1 million.
Previous wording
Net cash used in investing activities was $3.5 million for the six months ended July 31, 2023, primarily consisting of purchases of marketable securities of $121.4 million, cash paid for the acquisition of North Star Y, Pty Ltd of $16.3 million, and capitalization of internal-use software costs of $1.6 million, partially offset by maturities of marketable securities of $136.3 million.
Current wording
Net cash used in investing activities was $19.5 million for the nine months ended October 31, 2023, primarily consisting of purchases of marketable securities of $191.9 million, cash paid for the acquisition of North Star of $16.3 million, purchases of property and equipment of $3.4 million, and capitalization of internal-use software costs of $2.5 million, partially offset by maturities of marketable securities of $194.7 million.
Previous wording
Net cash provided by financing activities was $4.0 million for the six months ended July 31, 2024, primarily consisting of proceeds from the exercise of common stock options of $2.2 million and proceeds from stock associated with employee stock purchase plan of $4.8 million, partially offset by payments of deferred purchase consideration of $2.9 million,
Current wording
Net cash provided by financing activities was $5.5 million for the nine months ended October 31, 2024, primarily consisting of proceeds from the exercise of common stock options of $3.7 million and proceeds from stock purchases associated with the employee stock purchase plan of $4.8 million, partially offset by payments of deferred purchase consideration related to the acquisition of North Star of $2.9 million.
Previous wording
Our free cash flow increased for the six months ended July 31, 2024 from the six months ended July 31, 2023, primarily due to higher collections as a result of an increase in billings that are aligned with new contracts and contract renewals. We expect our free cash flow to fluctuate in future periods with changes in our operating expenses and as we continue to invest in our growth.
Current wording
Our free cash flow increased for the nine months ended October 31, 2024 from the nine months ended October 31, 2023, primarily due to higher collections as a result of an increase in billings that are aligned with new contracts and contract renewals. We expect our free cash flow to fluctuate in future periods with changes in our operating expenses and as we continue to invest in our growth. Additionally, our free cash flow may be influenced by macroeconomic factors that impact our collection efforts for customer payments. If we experience collection pressure it may lengthen the time to collect on accounts receivable and increase our bad debt expense, either of which could negatively impact our free cash flow.
Previous wording
Our most significant funding requirements are principally comprised of employee compensation and related taxes and benefits, non-cancelable purchase commitments, and operating lease obligations. Non-cancelable purchase commitments for business operations and operating lease obligations total $189.1 million and $117.8 million, respectively, as of July 31, 2024. Purchase commitments for business operations are predominately related to cloud hosting, infrastructure, and other software-based services and due primarily over the next three years. Our future funding requirements to settle our obligations in foreign jurisdictions are subject to fluctuations due to changes in foreign exchange rates.
Current wording
Our most significant funding requirements are principally comprised of employee compensation and related taxes and benefits, non-cancelable purchase commitments, and operating lease obligations. Non-cancelable purchase commitments for business operations and operating lease obligations total $170.9 million and $121.6 million, respectively, as of October 31, 2024. Purchase commitments for business operations are predominately related to cloud hosting, infrastructure, and other software-based services and due primarily over the next three years. Our future funding requirements to settle our obligations in foreign jurisdictions are subject to fluctuations due to changes in foreign exchange rates.
Rearranged current paragraphs (3)
Current report — wording carried from elsewhere
121%, respectively, for our customers with ARR of $500,000 or more. In addition, 234 and 189 of our customers had ARR of $500,000 or more as of October 31, 2024 and October 31, 2023, respectively.
Current report — wording carried from elsewhere
The increase in other income, net of $0.8 million, or 16.6%, for the three months ended October 31, 2024, compared to the three months ended October 31, 2023, was attributable to a $1.3 million increase in investment income from marketable securities. The investment income increase was driven primarily by the graded maturation of the portfolio positions at higher interest rates and the reinvestment of proceeds in a high interest rate environment. The investment income increase was partially offset by $0.5 million of unrealized losses related to foreign currency fluctuations.
Current report — wording carried from elsewhere
Net cash provided by financing activities was $9.0 million for the nine months ended October 31, 2023, primarily consisting of proceeds from the exercise of common stock options of $5.9 million and proceeds from stock purchases associated with the employee stock purchase plan of $3.2 million, offset by payments of deferred purchase consideration related to the acquisition of North Star of $0.1 million.
Rearranged previous paragraphs (4)
Previous report — wording carried elsewhere
The increase in general and administrative expenses of $2.9 million, or 11.3%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was primarily driven by an increase of personnel and overhead costs of $3.1 million, which included $1.3 million of stock-based compensation costs. The increases were primarily due to investments in our finance and administrative functions to continue to scale our processes, systems, and controls, to enable our ongoing compliance with public company legal and regulatory requirements. The increases in expenses were partially offset by a decrease in software costs of $0.4 million.
Previous report — wording carried elsewhere
The increase in other income, net of $1.6 million, or 42.4%, for the three months ended July 31, 2024, compared to the three months ended July 31, 2023, was attributable to a $1.5 million increase in investment income from marketable securities.
Previous report — wording carried elsewhere
The investment income increase was driven primarily by the graded maturation of the portfolio positions at higher interest rates and the reinvestment of proceeds in a high interest rate environment.
Previous report — wording carried elsewhere
Net cash provided by financing activities was$7.3 million for the six months ended July 31, 2023, consisting solely of proceeds from the exercise of common stock options.