International Money Express, Inc.

Previous wording

We are a leading global omnichannel money remittance services company focused primarily on the United States of America (“United States” or “U.S.”) to Latin America and the Caribbean (“LAC”) corridor, which includes Mexico, Central and South America and the Caribbean. We also provide remittance services to Africa and Asia from the United States and offer money transfer services from Canada to Latin America and Africa. We also provide remittance services from Spain, Italy and Germany to Africa, Asia and Latin America. We utilize our proprietary technology to deliver convenient, reliable and value-added services to consumers through a broad network of sending and paying agents. Our remittance services, which include a comprehensive suite of ancillary financial processing solutions and payment services, are available in all 50 states in the U.S., Washington D.C., Puerto Rico and 13 provinces in Canada, as well as in certain locations in Spain, Italy and Germany, where consumers can send money to beneficiaries in more than 60 countries in LAC, Europe, Africa and Asia. Our services are accessible in person through over 100,000 independent sending and paying agents and 114 Company-operated stores, as well as digitally through the Internet via our websites, co-branded websites with digital partners and mobile device applications. Additionally, our product and service portfolio include online payment options, pre-paid debit cards and direct deposit payroll cards, which may present different cost, demand, regulatory and risk profiles relative to our core money remittance business.

Current wording

We are a leading global omnichannel money remittance services company focused primarily on the United States of America (“United States” or “U.S.”) to Latin America and the Caribbean (“LAC”) corridor, which includes Mexico, Central and South America and the Caribbean. We also provide remittance services to Africa and Asia from the United States and offer money transfer services from Canada to Latin America and Africa. We also provide remittance services from Spain, Italy and Germany to Africa, Asia and Latin America. We utilize our proprietary technology to deliver convenient, reliable and value-added services to consumers through a broad network of sending and paying agents. Our remittance services, which include a comprehensive suite of ancillary financial processing solutions and payment services, are available in all 50 states in the U.S., Washington D.C., Puerto Rico and 13 provinces in Canada, as well as in certain locations in Spain, Italy and Germany, where consumers can send money to beneficiaries in more than 60 countries in LAC, Europe, Africa and Asia. Our services are accessible in person through over 100,000 independent sending and paying agents and 115 Company-operated stores, as well as digitally through the Internet via our websites, co-branded websites with digital partners and mobile device applications. Additionally, our product and service portfolio includes online payment options, pre-paid debit cards and direct deposit payroll cards, which may present different cost, demand, regulatory and risk profiles relative to our core money remittance business.

Previous wording

Our money remittance services enable consumers to send funds through our broad network of locations in the United States, Canada, Spain, Italy and Germany that are primarily operated by third-party businesses, as well as by Company-operated stores located in those jurisdictions. Transactions are processed and payment is collected by our agents (“sending agent(s)”) and those funds become available for pickup by the beneficiary at the designated destination, usually within minutes, at any Intermex payer location (“paying agent(s)”). We refer to our sending agents and our paying agents collectively as agents. In addition, our services are offered digitally through the Internet via our websites (intermexonline.com and online.i-transfer.es), co-branded websites with our digital partners and mobile device applications. For the six months ended June 30, 2026, our agent network decreased by approximately 5.5% primarily as a result of a lower number of agents onboarded during the period relative to ordinary course agent terminations. For the six months ended June 30, 2026, principal amount sent decreased by approximately 12.0% to $10.4 billion, as compared to the same period in 2025, and total remittances processed were approximately 23.7 million, representing a decrease of approximately 12.0%, as compared to the same period in 2025 primarily related to decreased volume generated that we attribute to a contraction in the retail remittance market, particularly the LAC corridor. This overall decrease was partially offset by increased volume generated by our digital channels.

Current wording

Our money remittance services enable consumers to send funds through our broad network of locations in the United States, Canada, Spain, Italy and Germany that are primarily operated by third-party businesses, as well as by Company-operated stores located in those jurisdictions. Transactions are processed and payment is collected by our agents (“sending agent(s)”) and those funds become available for pickup by the beneficiary at the designated destination, usually within minutes, at any Intermex payer location (“paying agent(s)”). We refer to our sending agents and our paying agents collectively as agents. In addition, our services are offered digitally through the Internet via our websites (intermexonline.com and online.i-transfer.es), co-branded websites with our digital partners and mobile device applications. For the nine months ended September 30, 2026, our agent network decreased by approximately 9.3% primarily as a result of a lower number of agents onboarded during the period relative to ordinary course agent terminations. For the nine months ended September 30, 2026, principal amount sent decreased by approximately 12.6% to $15.7 billion, as compared to the same period in 2025, and total remittances processed were approximately 35.4 million, representing a decrease of approximately 12.8%, as compared to the same period in 2025 primarily related to decreased volume generated that we attribute to a contraction in the retail remittance market, particularly the LAC corridor. This overall decrease was partially offset by increased volume generated by our digital channels.

Previous wording

In addition, the consummation of the Merger was conditioned upon (i) the expiration or termination of the applicable waiting period under the HSR Act, which waiting period expired on October 6, 2025, and (ii) approval of the stockholders of the Company, which approval was received at a special meeting of stockholders of the Company on December 9, 2025.

Current wording

In addition, the consummation of the Merger was conditioned upon the approval of the stockholders of the Company, which approval was received at a special meeting of stockholders of the Company on December 9, 2025.

Previous wording

The Company anticipates closing the Merger as soon as reasonably practicable, subject to the satisfaction of other customary closing conditions, including receipt of the remaining regulatory approval.

Current wording

The Merger is subject to the satisfaction of other customary closing conditions, including receipt of a remaining regulatory approval. The Merger Agreement contains termination rights for Western Union and the Company, including the right of either party to terminate the Merger Agreement, subject to certain conditions, if the Merger is not completed by November 10, 2026.

Previous wording

•Factors relating to the contemplated pending acquisition of the Company by Western Union, including: (i) the completion of the pending transaction on anticipated terms and timing or at all, including obtaining stockholder and regulatory approvals and other conditions to the completion of the transaction; (ii) the occurrence of any event, change or other circumstance or condition that could give rise to the termination of the Merger Agreement, which may require us to pay a termination fee or other expenses; (iii) potential significant transaction costs associated with the pending transaction (including litigation expenses and liabilities, if any), and the possibility that the pending transaction may be more expensive to complete than anticipated, including as a result of unexpected factors or events; (iv) continued availability of capital and other changes in capital markets; (v) potential litigation or regulatory actions relating to the pending transaction, which could delay or prevent consummation of the transaction; (vi) the risk that disruptions from the pending transaction, such as diverting management’s attention from our ongoing business operations and relationships, may harm our business, including current plans and operations; (vii) the effect of the announcement, pendency or completion of the pending transaction on our ability to retain and hire key personnel; (viii) our ability to maintain relationships with customers, suppliers, governments, regulators and others with whom we do business, or our operating results or business generally; and (ix) potential adverse business uncertainty resulting from restrictions imposed by the Merger Agreement during the pendency of the pending transaction that may impact our ability to pursue certain business opportunities or strategic transactions;

Current wording

•Factors relating to the contemplated pending acquisition of the Company by Western Union, including: (i) the completion of the pending transaction on anticipated terms and timing or at all, including obtaining regulatory approvals and other conditions to the completion of the transaction; (ii) the occurrence of any event, change or other circumstance or condition that could give rise to the termination of the Merger Agreement, which may require us to pay a termination fee or other expenses; (iii) potential significant transaction costs associated with the pending transaction (including litigation expenses and liabilities, if any), and the possibility that the pending transaction may be more expensive to complete than anticipated, including as a result of unexpected factors or events; (iv) continued availability of capital and other changes in capital markets; (v) potential litigation or regulatory actions relating to the pending transaction, which could delay or prevent consummation of the transaction; (vi) the risk that disruptions from the pending transaction, such as diverting management’s attention from our ongoing business operations and relationships, may harm our business, including current plans and operations; (vii) the effect of the announcement, pendency or completion of the pending transaction on our ability to retain and hire key personnel; (viii) our ability to maintain relationships with customers, suppliers, governments, regulators and others with whom we do business,

Previous wording

•political conditions in the United States and other markets in which we operate or plan to operate as well as the impact and duration of the recent partial federal government shutdown;

Current wording

•political conditions in the United States and other markets in which we operate or plan to operate;

Previous wording

•international political factors, including ongoing conflicts in Ukraine and the Middle East and other geopolitical developments, political instability, tariffs, including the effects of tariffs on domestic markets and industrial activity and employment, border taxes or restrictions on remittances or transfers from the outbound countries in which we operate or plan to operate;

Current wording

•international political factors, including ongoing conflicts in Ukraine and the Middle East and other geopolitical developments, political instability, tariffs, including the effects of tariffs and volatility of oil prices on domestic markets and industrial activity and employment, border taxes or restrictions on remittances or transfers from the outbound countries in which we operate or plan to operate;

Previous wording

niche money remittance service providers that serve select regions. We generally compete for money remittance agents on the basis of value, service, quality, technical and operational differences, commission structure and marketing efforts. As a philosophy, we sell credible solutions to our sending agents, not discounts or higher commissions, as is typical for the industry. We compete for money remittance customers on the basis of trust, convenience, service, efficiency of outlets, value, enhanced technology and brand recognition.

Current wording

The market for money remittance services is very competitive. Our competitors include a small number of large money remittance providers, such as Western Union, MoneyGram, Remitly and Euronet, financial institutions and banks, and a large number of small niche money remittance service providers that serve select regions. We generally compete for money remittance agents on the basis of value, service, quality, technical and operational differences, commission structure and marketing efforts. As a philosophy, we sell credible solutions to our sending agents, not discounts or higher commissions, as is typical for the industry. We compete for money remittance customers primarily on the basis of trust, convenience, service, efficiency of outlets, value, enhanced technology and brand recognition. However, from time to time we may realign our pricing strategies due to volatility of the foreign exchange currency market.

Previous wording

As noted above, current political, social, economic and market conditions in the United States, including recent economic, trade and immigration enforcement actions taken by the current administration in the U.S., as well as in foreign countries, including those that are destinations for money transfers or in which we currently operate remain volatile. There is uncertainty as to the economic and financial impact of such conditions. Our business has generally been resilient during times of economic instability as money remittances are essential to many recipients, with the funds used by the receiving parties for their daily needs; however, continued enhanced immigration enforcement activities in the U.S., prolonged volatility in the market, continued global economic and geopolitical uncertainty, and long-term sustained appreciation of the Mexican peso or Guatemalan quetzal as compared to the U.S. dollar could negatively affect our revenues and profitability. Moreover, as noted above, we have experienced a reduction in revenues generated that we attribute to a contraction in the remittance market, particularly the LAC corridor, which may reflect this increased volatility and current economic conditions.

Current wording

As noted above, current political, social, economic and market conditions in the United States, including recent economic, trade and immigration enforcement actions taken by the current administration in the U.S., as well as in foreign countries, including those that are destinations for money transfers or in which we currently operate remain volatile. There is uncertainty as to the economic and financial impact of such conditions. Our business has generally been resilient during times of economic instability as money remittances are essential to many recipients, with the funds used by the receiving parties for their daily needs; however, continued enhanced immigration enforcement activities in the U.S., prolonged volatility in the market, continued global economic and geopolitical uncertainty, and long-term sustained appreciation of the Mexican peso or Guatemalan quetzal as compared to the U.S. dollar could negatively affect our revenues and profitability. Moreover, as noted above, we have experienced a reduction in revenues generated that we attribute to a contraction in the remittance market, particularly the LAC corridor, which may reflect this increased volatility and current economic, political and social conditions.

Previous wording

Trends in the cross-border money remittance business tend to correlate to immigration trends, global economic opportunity and related employment levels in certain industries such as construction, information technology, manufacturing, agriculture and hospitality, as well as other service industries. The three largest remittance corridors we serve are United States to Mexico, United States to Guatemala and United States to the Dominican Republic. According to the latest information available from the World Bank Remittance Matrix, the United States to Mexico remittance corridor was one of the largest in the world in 2025. In addition, changes to U.S. immigration, tariffs, trade, economic, tax and other policies may have both positive and negative effects on our business, none of which can be predicted with any degree of certainty.

Current wording

Trends in the cross-border money remittance business tend to correlate to immigration trends, global economic opportunity and related employment levels in certain industries such as construction, information technology, manufacturing, agriculture and hospitality, as well as other service industries. The three largest remittance corridors we serve are United States to Mexico, United States to Guatemala and United States to the Dominican Republic. According to the latest information available from the World Bank Remittance Matrix, the United States to Mexico remittance corridor was one of the largest in the world in 2025. In addition, changes to U.S. immigration, tariffs, trade, economic, tax and other policies as well as volatility in oil prices may have both positive and negative effects on our business, none of which can be predicted with any degree of certainty.

Previous wording

Salaries and benefits include cash and share-based compensation associated with our corporate employees and sales team as well as employees at our Company-operated stores. Corporate employees include management, customer service, compliance, information technology, operations, finance, legal and human resources. Our sales team, located throughout the United States, Canada, Spain and Italy, is focused on supporting and growing our sending agent network. Share-based compensation is primarily recognized as an expense on a straight-line basis over the requisite service period. Unrecognized compensation expense related to restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) of approximately $19.5 million is expected to be recognized over a weighted-average period of 1.8 years.

Current wording

Salaries and benefits include cash and share-based compensation associated with our corporate employees and sales team as well as employees at our Company-operated stores. Corporate employees include management, customer service, compliance, information technology, operations, finance, legal and human resources. Our sales team, located throughout the United States, Canada, Spain and Italy, is focused on supporting and growing our sending agent network. Share-based compensation is primarily recognized as an expense on a straight-line basis over the requisite service period. Unrecognized compensation expense related to restricted stock units (“RSUs”), restricted stock awards (“RSAs”) and performance stock units (“PSUs”) of approximately $17.2 million is expected to be recognized over a weighted-average period of 1.7 years.

Previous wording

We incur transaction costs associated with completed and potential acquisitions. These costs include all internal and external costs directly related to the transactions, consisting primarily of legal, consulting, accounting and advisory fees and certain incentive bonuses. Due to their significance, they are presented separately in our condensed consolidated statements of income and comprehensive income. Transaction costs also include internal and external costs related to the Board’s evaluation of strategic alternatives and the pending Merger with Western Union.

Current wording

We incur transaction costs associated with completed and potential acquisitions as well as integration related activities. These costs include all internal and external costs directly related to the transactions and integration activities, consisting primarily of legal, consulting, accounting and advisory fees and certain incentive bonuses. Due to their significance, they are presented separately in our condensed consolidated statements of income and comprehensive income. Transaction costs also include internal and external costs related to the Board’s evaluation of strategic alternatives and the pending Merger with Western Union.

Previous wording

Interest expense consists primarily of interest associated with our debt, which consists of a revolving credit facility. The effective interest rate for the six months ended June 30, 2026 for the revolving credit facility was 2.14%.

Current wording

Interest expense consists primarily of interest associated with our debt, which consists of a revolving credit facility. The effective interest rate for the nine months ended September 30, 2026 for the revolving credit facility was 2.05%.

Previous wording

Our business is organized around one reportable segment that provides money transmittal services primarily between the United States, Canada and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa, Asia and Europe through a network of authorized agents located in various unaffiliated retail establishments and 114 Company-operated stores throughout the United States, Canada, Spain, Italy and Germany, as well as digitally through the Internet via our websites, co-branded websites with digital partners and mobile device applications. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.

Current wording

Our business is organized around one reportable segment that provides money transmittal services primarily between the United States, Canada and certain countries in Europe to Mexico, Guatemala and other countries in Latin America, Africa, Asia and Europe through a network of authorized agents located in various unaffiliated retail establishments and 115 Company-operated stores throughout the United States, Canada, Spain, Italy and Germany, as well as digitally through the Internet via our websites, co-branded websites with digital partners and mobile device applications. This is based on the objectives of the business and how our chief operating decision maker, the CEO and President, monitors operating performance and allocates resources.

Previous wording

Wire transfer and money order fees, net of $107.6 million for the three months ended June 30, 2026 decreased by $25.4 million, or 19.1%, from $133.0 million for the three months ended June 30, 2025. The decrease was primarily due to a lower transaction volume processed through our retail network of sending agents and Company-operated stores in the second quarter of 2026 compared to the second quarter of 2025 as a result of a contraction in the retail remittance market, particularly the LAC corridor. For the three months ended June

Current wording

Wire transfer and money order fees, net of $102.3 million for the three months ended September 30, 2026 decreased by $25.5 million, or 20.0%, from $127.8 million for the three months ended September 30, 2025. The decrease was primarily due to a lower transaction volume processed through our retail network of sending agents and Company-operated stores in the third quarter of 2026 compared to the third quarter of 2025 as a result of a contraction in the retail remittance market, particularly the LAC corridor. For the three months ended September 30, 2026, total principal amount sent decreased by 13.7%, and total transaction volume decreased by 14.4%, as compared to the same period in 2025.

Previous wording

Revenues from foreign exchange gain, net of $16.7 million for the three months ended June 30, 2026 decreased by $7.0 million, or 29.5%, from $23.7 million for the three months ended June 30, 2025. This decrease was primarily due to the decrease in transaction volume and principal amount sent described above.

Current wording

Revenues from foreign exchange gain, net of $17.4 million for the three months ended September 30, 2026 decreased by $4.9 million, or 22.0%, from $22.3 million for the three months ended September 30, 2025. This decrease was primarily due to the decrease in transaction volume, and principal amount sent described above.

Previous wording

Other income of $6.9 million for the three months ended June 30, 2026 increased by $2.4 million, or 53.3%, from $4.5 million for the three months ended June 30, 2025 primarily due to the effect of higher fees related to increased activity of our RaaS relationships, under which the number of transactions processed and total principal sent increased by approximately 178.0% and 187.0%, respectively.

Current wording

Other income of $6.7 million for the three months ended September 30, 2026 increased by $1.9 million, or 39.6%, from $4.8 million for the three months ended September 30, 2025 primarily due to the effect of higher fees related to increased activity of our RaaS relationships, under which the number of transactions processed and total principal sent increased by approximately 145.0% and 203.0%, respectively.

Previous wording

Service charges from agents and banks — Service charges from agents and banks were $85.8 million for the three months ended June 30, 2026 compared to $102.3 million for the three months ended June 30, 2025. The decrease of $16.5 million, or 16.1%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with paying agents.

Current wording

Service charges from agents and banks — Service charges from agents and banks were $82.5 million for the three months ended September 30, 2026 compared to $98.6 million for the three months ended September 30, 2025. The decrease of $16.1 million, or 16.3%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with paying agents.

Previous wording

Salaries and benefits— Salaries and benefits of $17.4 million for the three months ended June 30, 2026 decreased by $1.1 million, or 5.9%, from $18.5 million for the three months ended June 30, 2025. The decrease is primarily due to lower compensation and benefits based on current financial performance as well as lower total employee headcount. These decreases were offset by higher share-based compensation as a result of timing of annual grants of stock awards to certain employees.

Current wording

Salaries and benefits— Salaries and benefits of $15.3 million for the three months ended September 30, 2026 decreased by $4.4 million, or 22.3%, from $19.7 million for the three months ended September 30, 2025. The decrease is primarily due tolower share based compensation as a result of higher forfeitures combined with lower performance-based compensation and benefits as well as lower total employee headcount.

Previous wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $11.1 million for the three months ended June 30, 2026 decreased by $1.3 million, or 10.5%, from $12.4 million for the three months ended June 30, 2025.

Current wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $11.2 million for the three months ended September 30, 2026 decreased by $2.9 million, or 20.6%, from $14.1 million for the three months ended September 30, 2025.

Previous wording

Transaction costs— Transaction costs of $0.7 million and $2.2 million for the three months ended June 30, 2026 and 2025, respectively, consist primarily of financial advisory fees as well as other professional fees and legal fees incurred in connection with the Company's evaluation of strategic alternatives including the pending Merger with Western Union and business acquisition transactions.

Current wording

Transaction costs— Transaction costs of $0.8 million and $5.4 million for the three months ended September 30, 2026 and 2025, respectively, consist primarily of financial advisory fees as well as other professional fees and legal fees incurred in connection with the Company's evaluation of strategic alternatives including the pending Merger with Western Union, business acquisition transactions and integration related activities.

Previous wording

Depreciation and amortization — Depreciation and amortization of $4.8 million for the three months ended June 30, 2026 increased by $0.3 million or 6.7% from $4.5 million for the three months ended June 30, 2025. The increase is primarily the result of higher depreciation associated with additional software developed being placed into production and computer equipment acquired to support our proprietary software enhancements and sending agent network.

Current wording

Depreciation and amortization — Depreciation and amortization of $4.9 million for the three months ended September 30, 2026 increased by $0.5 million or 11.4% from $4.4 million for the three months ended September 30, 2025. The increase is primarily the result of higher depreciation associated with additional software developed being placed into production and computer equipment acquired to support our proprietary software enhancements and sending agent network.

Previous wording

Interest expense — Interest expense of $2.3 million for the three months ended June 30, 2026 decreased by $0.8 million or 25.8% from $3.1 million for the three months ended June 30, 2025. The decrease was primarily due to lower usage of our revolving credit facility and lower market interest rates paid during 2026.

Current wording

Interest expense — Interest expense of $2.0 million for the three months ended September 30, 2026 decreased by $1.0 million or 33.3% from $3.0 million for the three months ended September 30, 2025. The decrease was primarily due to lower usage of our revolving credit facility and lower market interest rates paid during 2026.

Previous wording

Income tax provision — Income tax provision was $2.2 million for the three months ended June 30, 2026, which represents a decrease of $3.2 million from an income tax provision of $5.4 million for the three months ended June 30, 2025. The decrease in income tax provision was mainly attributable to lower income before taxes primarily due to the factors discussed above.

Current wording

Income tax provision — Income tax provision was $2.8 million for the three months ended September 30, 2026, which represents an increase of $0.2 million from an income tax provision of $2.6 million for the three months ended September 30, 2025. The increase in income tax provision was mainly attributable to highernon-deductible officer compensation and share-based compensation tax expenses.

Previous wording

We reported Net Income of $4.2 million for the three months ended June 30, 2026 compared to Net Income of $11.0 million for the three months ended June 30, 2025, which resulted in a decrease of $6.8 million, or 61.8%, due to the same factors discussed above.

Current wording

We reported Net Income of $4.3 million for the three months ended September 30, 2026 compared to Net Income of $5.0 million for the three months ended September 30, 2025, which resulted in a decrease of $0.7 million, or 14.0%, due to the same factors discussed above.

Previous wording

Earnings per Share - Basic for the three months ended June 30, 2026 was $0.14, representing a decrease of $0.23, or 62.2%, compared to $0.37 for the three months ended June 30, 2025.

Current wording

Earnings per Share - Basic for the three months ended September 30, 2026 was $0.14, representing a decrease of $0.03, or 17.6%, compared to $0.17 for the three months ended September 30, 2025.

Previous wording

Earnings per Share - Diluted for the three months ended June 30, 2026 was $0.14, representing a decrease of $0.23, or 62.2%, compared to $0.37 for the three months ended June 30, 2025.

Current wording

Earnings per Share - Diluted for the three months ended September 30, 2026 was $0.14, representing a decrease of $0.03, or 17.6%, compared to $0.17 for the three months ended September 30, 2025.

Previous wording

The decrease in both basic and diluted earnings per share (“EPS”) largely reflects the decrease in net income discussed above.

Current wording

The decrease in both basic and diluted earnings per share (“EPS”) largely reflects the decrease in net income discussed above combined with a higher share count.

Previous wording

Adjusted Net Income for the three months ended June 30, 2026 was $7.2 million, representing a decrease of $8.0 million from Adjusted Net Income of $15.2 million for the three months ended June 30, 2025. The decrease in Adjusted Net Income was primarily due to the decrease in Net Income discussed above and the lower net effect of the adjusting items detailed in the table below.

Current wording

Adjusted Net Income for the three months ended September 30, 2026 was $7.3 million, representing a decrease of $4.2 million from Adjusted Net Income of $11.5 million for the three months ended September 30, 2025. The decrease in Adjusted Net Income was primarily due to the lower net effect of the adjusting items detailed in the table below and the decrease in Net Income discussed above.

Previous wording

(b)Represents primarily financial advisory, professional and legal fees related to evaluation of strategic alternatives, including the pending Merger with Western Union.

Current wording

(c)Represents primarily financial advisory, professional and legal fees related to evaluation of strategic alternatives, including the pending Merger with Western Union, and integration related activities.

Previous wording

Adjusted Earnings per Share - Basic for the three months ended June 30, 2026 was $0.24, representing a decrease of $0.27, or 52.9%, compared to $0.51 for the three months ended June 30, 2025. The decrease in Adjusted Earnings per Share - Basic was primarily due to the decrease in Net Income as well as the lower net effect of the adjusting items detailed in the table above.

Current wording

Adjusted Earnings per Share - Basic for the three months ended September 30, 2026 was $0.24, representing a decrease of $0.15, or 38.5%, compared to $0.39 for the three months ended September 30, 2025. The decrease in Adjusted Earnings per Share - Basic was primarily due to the lower net effect of the adjusting items detailed in the table above as well as the decrease in Net Income.

Previous wording

Adjusted Earnings per Share - Diluted for the three months ended June 30, 2026 was $0.23, representing a decrease of $0.28, or 54.9%, compared to $0.51 for the three months ended June 30, 2025. The decrease in Adjusted Earnings per Share - Diluted was primarily due to the decrease in Net Income as well as the lower net effect of the adjusting items detailed in the table above.

Current wording

Adjusted Earnings per Share - Diluted for the three months ended September 30, 2026 was $0.24, representing a decrease of $0.14, or 36.8%, compared to $0.38 for the three months ended September 30, 2025. The decrease in Adjusted Earnings per Share - Diluted was primarily due to the lower net effect of the adjusting items detailed in the table above as well as the decrease in Net Income.

Previous wording

Adjusted EBITDA for the three months ended June 30, 2026 was $17.3 million, representing a decrease of $11.5 million, or 39.9%, from $28.8 million for the three months ended June 30, 2025. The decrease in Adjusted EBITDA was primarily due to the decrease in Net Income discussed above as well as the lower net effect of the adjusting items detailed in the table below.

Current wording

Adjusted EBITDA for the three months ended September 30, 2026 was $18.0 million, representing a decrease of $5.8 million, or 24.4%, from $23.8 million for the three months ended September 30, 2025. The decrease in Adjusted EBITDA was primarily due to the lower net effect of the adjusting items detailed in the table below as well as the decrease in Net Income discussed above.

Previous wording

(b)Represents primarily financial advisory, professional and legal fees related to evaluation of strategic alternatives, including the pending Merger with Western Union.

Current wording

(c)Represents primarily financial advisory, professional and legal fees related to evaluation of strategic alternatives, including the pending Merger with Western Union, and integration related activities.

Previous wording

Wire transfer and money order fees, net of $207.3 million for the six months ended June 30, 2026 decreased by $45.8 million, or 18.1%, from $253.1 million for the six months ended June 30, 2025. The decrease was primarily due to a decrease in transaction volume processed through our retail network of sending agents and Company-operated stores in the six months ended June 30, 2026 compared to the six months ended June 30, 2025, which we primarily attribute to a contraction in the retail remittance market, particularly the LAC corridor. As noted in the overview section above, for the six months ended June 30, 2026, principal amount sent decreased by approximately 12.0% to $10.4 billion, and the number of transactions decreased by approximately 12.0% to 23.7 million, as compared to the same period in 2025, resulting in lower fees paid by consumers.

Current wording

Wire transfer and money order fees, net of $309.7 million for the nine months ended September 30, 2026 decreased by $71.2 million, or 18.7%, from $380.9 million for the nine months ended September 30, 2025. The decrease was primarily due to a decrease in transaction volume processed through our retail network of sending agents and Company-operated stores in the nine months ended September 30, 2026 compared to the nine months ended September 30, 2025, which we primarily attribute to a contraction in the retail remittance market, particularly the LAC corridor. As noted in the overview section above, for the nine months ended September 30, 2026, principal amount sent decreased by approximately 12.6% to $15.7 billion, and the number of transactions decreased by approximately 12.8% to 35.4 million, as compared to the same period in 2025.

Previous wording

Revenues from foreign exchange gain, net of $33.0 million for the six months ended June 30, 2026 decreased by $10.9 million, or 24.8%, from $43.9 million for the six months ended June 30, 2025. This decrease was primarily due to the decrease in transaction volume described above, partially offset by an increase in the average principal sent per transaction for certain destination countries.

Current wording

Revenues from foreign exchange gain, net of $50.4 million for the nine months ended September 30, 2026 decreased by $15.7 million, or 23.8%, from $66.1 million for the nine months ended September 30, 2025. This decrease was primarily due to the decrease in transaction volume described above, partially offset by a slight increase in the average principal sent per transaction for certain destination countries.

Previous wording

Other income of $12.8 million for the six months ended June 30, 2026 increased by $4.4 million, or 52.4%, from $8.4 million for the six months ended June 30, 2025 primarily due to higher fees related to increased activity of our RaaS relationships, under which the number of transactions processed and total principal sent increased by approximately 172.0% and 159.0%, respectively.

Current wording

Other income of $19.5 million for the nine months ended September 30, 2026 increased by $6.2 million, or 46.6%, from $13.3 million for the nine months ended September 30, 2025 primarily due to higher fees related to increased activity of our RaaS relationships, under which the number of transactions processed and total principal sent increased by approximately 164.0% and 175.0%, respectively.

Previous wording

Service charges from agents and banks — Service charges from agents and banks were $164.9 million for the six months ended June 30, 2026 compared to $196.0 million for the six months ended June 30, 2025. The decrease of $31.1 million, or 15.9%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with our paying agents.

Current wording

Service charges from agents and banks — Service charges from agents and banks were $247.4 million for the nine months ended September 30, 2026 compared to $294.7 million for the nine months ended September 30, 2025. The decrease of $47.3 million, or 16.1%, was primarily due to the decrease in transaction volume described above, as well as lower payer fees as a result of better pricing negotiated with our paying agents.

Previous wording

Salaries and benefits— Salaries and benefits of $36.3 million for the six months ended June 30, 2026 decreased by $0.8 million, or 2.2%, from $37.1 million for the six months ended June 30, 2025. The decrease is primarily due to lower compensation and benefits based on current financial performance as well as lower total employee headcount. These decreases were offset by higher share-based compensation as a result of timing of annual grants of stock awards to certain employees.

Current wording

Salaries and benefits— Salaries and benefits of $51.5 million for the nine months ended September 30, 2026 decreased by $5.0 million, or 8.8%, from $56.5 million for the nine months ended September 30, 2025. The decrease is primarily due to lower performance-based compensation and benefits as well as lower total employee headcount.

Previous wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $22.7 million for the six months ended June 30, 2026 decreased by $0.7 million, or 3.0%, from $23.4 million for the six months ended June 30, 2025.

Current wording

Other selling, general and administrative expenses — Other selling, general and administrative expenses of $33.9 million for the nine months ended September 30, 2026 decreased by $3.6 million, or 9.6%, from $37.5 million for the nine months ended September 30, 2025.