Yext, Inc.

Product Performance and M&A Expansion

Q7: How meaningful a contributor is Scout to your ARR and is it an upsell, cross-sell or primarily a retention tool to offset downselling?

A7: Scout is serving three critical roles: it is a powerful "land" tool for new enterprise customers who need immediate visibility into the fragmented discovery landscape, it is an expansion driver for our existing base, and it is helping us win back boomerang customers. During the quarter, a national insurance distributor became a new customer after our Scout scans showed its team where its listings data was breaking down under its incumbent vendor, which it replaced with our Listings and Reviews products. Currently, the majority of customers that license Scout are increasing their spend with us, either as new logos or as upsells and cross-sells within our existing customers. Scout now spans both Brand and Hyper-local competitive intelligence, and with the launch of Action Center, the recommendations Scout produces are executed across Listings, Reviews, Pages, and Social, increasingly through agents. As customers move beyond visibility and insight use-cases and begin to leverage these actionable elements in conjunction with the rest of the Yext platform, we believe they will recognize even greater utility. We continue to anticipate Scout being a meaningful ARR contributor in FY27.