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TELEFONICA BRASIL SA

For the period ended Dec 31, 2023. Filed Feb 22, 2024.

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About this filing

The yearly report of a company based outside the US. It covers much of what a 10-K does, and may follow accounting rules other than US ones.

FY2023 · Filed Feb 22, 2024

VIV$11.43+1.0%Stored close · as of Nov 6, 2026
See the whole filing, with its images and exhibits
Contents

Note

  1. OTHER LIABILITIES
12.31.202312.31.2022
Surplus from post-employment benefit plans (Note 31)1,077,083769,816
Liabilities with ANATEL(1)929,520776,878
Third-party withholdings(2)205,315299,411
Liabilities with related parties (Note 29)5,671124,724
Obligations to customers – refund124,53363,460
Other liabilities43,55845,145
Total2,385,6802,079,434
Current509,495601,053
Non-current1,876,1851,478,381

(1)Includes the cost of renewing STFC and SMP licenses and SMP licenses and the extension of the authorization to use radio frequencies for the exploitation of SMP (Note 14.e).

(2)This refers to payroll withholdings and taxes withheld from pay-outs of interest on equity and on provision of services.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

  1. EQUITY

a)Capital

Pursuant to its Articles of Incorporation, the Company is authorized to increase its share capital up to 1,850,000,000 common shares without requiring it first to adjust its bylaws. The Board of Directors is authorized to deliberate any increase and consequent issue of new shares within this limit.

Brazilian Corporation Law (Law no. 6404/1976, Article 166, item IV) – establishes that capital may be increased by an Extraordinary Shareholders' Meeting Resolution by modifying the Articles of Incorporation, if the authorized capital increase limit has been reached.

The shareholders will have preemptive rights to subscribe for a capital increase, in proportion to their number of shares. By resolution of the Board of Directors, the preemptive right in the issuance of shares, convertible debentures and subscription bonus, whose placement may be made through sale on the Stock Exchange or public subscription, exchange for shares in a public offer for acquisition may be excluded control, under the terms of articles 257 and 253 of the Corporation Law, as well as enjoy tax incentives, under the terms of special legislation, as provided for in article 172 of the Corporation Law.

Subscribed and paid-in capital on December 31, 2023, and 2022, amounted to R$63,571,416, represented by shares, all common, book-entry and without par value, distributed as follows:

12.31.202312.31.2022
ShareholdersNumber%Number%
Controlling Group1,244,240,47675.29%1,244,241,11974.20%
Telefónica Latinoamérica Holding, S.L.634,398,91238.38%634,399,55537.83%
Telefónica608,905,05136.85%608,905,05136.31%
Telefónica Chile936,5130.06%936,5130.06%
Other shareholders408,343,52824.71%419,315,61225.00%
Treasury Shares4,356—%13,381,5400.80%
Total shares1,652,588,360100.00%1,676,938,271100.00%
Treasury Shares(4,356)(13,381,540)
Total shares outstanding1,652,584,0041,663,556,731
Book value per outstanding share:
On 12.31.2023R$42.10
On 12.31.2022R$41.12

Reduction of the Company's Capital – Request for Consent to ANATEL

The Company, pursuant to the provisions of Article 157, paragraph 4, of Law No. 6,404, of December 15, 1976, as amended, and the provisions of CVM Resolution No. 44, of August 23, 2021, informed on February 15, 2023, that its Board of Directors had approved the submission of a request for prior consent with ANATEL to reduce its capital stock.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

At a meeting of ANATEL's Board of Directors, held on September 15, 2023, the request for prior consent for the Company to make one or more reductions in its current share capital (R$63,571,416 thousand) was unanimously approved, subject to to the Administration's assessment of opportunity and convenience, in a maximum total value of up to R$5 billion (five billion reais).

On September 18, 2023, within the scope of the administrative process with ANATEL, the Ruling through which ANATEL granted, by imposing conditions, the aforementioned prior consent.

Subject to compliance with the conditions imposed by ANATEL, the decision of the Company's Management regarding opportunity and convenience, as well as obtaining the appropriate corporate approvals, the granting of said consent provides the Company with flexibility to carry out or not the Reductions, which, when carried out, will occur through the refund of resources to its shareholders in proportion to their shareholding on the respective base dates.

On November 8, 2023, the Company, in accordance with and for the purposes of the provisions of article 157, paragraph 4, of Law No. 6,404, of December 15, 1976, as amended, and the provisions of CVM Resolution No. 44/2021, informed its shareholders and the market in general that its Board of Directors approved: (i) a proposal, to be assessed and deliberated by the Company's shareholders at an EGM, of an operation to reduce the company's share capital Company in the amount of R$1.5 billion, without the cancellation of shares issued by the Company and through the refund of resources to shareholders, in national currency, to be paid in a single installment until July 31, 2024, in date to be determined by the Company's Board of Directors, and: (ii) the EGM to deliberate on the aforementioned capital reduction proposal and the consequent amendment to the Company's Bylaws.

The EGM to deliberate on the aforementioned capital reduction proposal and the consequent amendment to the Company's Bylaws was held on January 24, 2024 (note 35.b).

b)Company's share buyback program

On February 15, 2023, the Company's Board of Directors, pursuant to article 15, item XV of the Bylaws and CVM Resolution 77/2022, approved a new share buyback program of the Company to acquire common shares for subsequent cancellation, sale or be held in treasury, without reducing capital stock, in order to increase shareholder value through the efficient use of available cash resources, optimizing capital allocation.

The repurchase of shares will be for up to 40,550,121 common shares, using resources available pursuant to article 8, paragraph 1, of CVM Resolution No. 77/2022, such as profit, capital and profit reserves from the current year. The maximum amount to be used in the program is R$500 million.

This program starts on February 23, 2023 and ends on February 22, 2024.

Acquisitions will be made on the Stock Exchange (B3 – Brasil, Bolsa e Balcão), at market prices, and the Company's management will be responsible for deciding the time and number of shares to be acquired, respecting the limits set forth in the Program and applicable regulations.

At a meeting held on February 15, 2023, the Company's Board of Directors approved the cancellation of 13,381,540 common, book-entry shares with no par value issued by the Company and held in treasury, referring to the position on December 31, 2022 , without reducing its share capital.

At a meeting held on December 22, 2023, the Company's Board of Directors approved the cancellation of 10,968,371 common, book-entry shares with no par value issued by the Company and held in treasury, without reducing its share capital, acquired throughout 2023 within the context of the Share Buyback Program issued by the Company itself.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Below, we present the movements of treasury shares, described in items c) and d) of this note.

Number of sharesValues
Capital reservesIncome reservesTotalCapital reservesIncome reservesTotal
Equity on December 31, 202114,046,652—14,046,652(606,536)—(606,536)
Share buybacks13,381,200—13,381,200(607,429)—(607,429)
Right of recess (Garliava Note 1.c.3)340—340(14)—(14)
Share cancellations(14,046,652)—(14,046,652)606,536—606,536
Equity on December 31, 202213,381,540—13,381,540(607,443)—(607,443)
Share buybacks3,648,5427,324,18510,972,727(86,337)(402,421)(488,758)
Share cancellations(17,025,726)(7,324,185)(24,349,911)693,586402,4211,096,007
Equity on December 31, 20234,356—4,356(194)—(194)

c)Capital reserves

The balance on December 31, 2023 was R$63,095 (R$149,409 on December 31, 2022), comprises:

Special goodwill reserve: Refers to the tax benefit generated by the merger of Telefônica Data do Brasil Ltda. which will be capitalized in favor of the controlling shareholder (Telefónica and TLH) after the realization of the tax credit, pursuant to CVM Instruction 319/1999. The balance of this item on December 31, 2023 and 2022 was R$63,074.

Treasury shares: The balance of this item on December 31, 2023 was R$194 (R$607,443 on December 312, 2022), as per the movement presented in note 24.b).

Other capital reserves: Refers to the effects of capital transactions occurring in the acquisition, disposal and incorporation of companies by the Company and/or its subsidiaries. The balance of this item on December 31, 2023 was R$194 (R$693,778 on December 31, 2022). The variation occurred in this item refers to the repurchases and cancellations of common shares, note 24.b). This cancellation was recorded as a contra entry to “Treasury shares, in Capital reserves”.

d)Income reserves

The balance on December 31, 2023 was R$5,885,575 (R$3,804,001 on December 31, 2022), subdivided into:

Legal reserve: Reserve created mandatorily by the Company based on 5% of the net profit for the year, until reaching 20% of the paid-in share capital. The legal reserve may only be used to increase share capital and to offset accumulated losses. The balance of this item on December 31, 2023 was R$3,841,022 (R$3,589,552 on December 31, 2022).

Treasury shares: Refers to the repurchases and cancellations of common shares that occurred in 2023, as provided for in the Company's share repurchase program, note 24.b).

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Tax incentives: Refers to the tax benefits that the Company has related to: (i) ICMS in the states of Minas Gerais and Espírito Santo, referring to credits granted with the competent bodies of the aforementioned states, linked to investments in the installation of SMP support equipment, in full functioning and operation, in accordance with current regulations, which ensure that the locations listed in the notice are included in the SMP coverage area; and (ii) 75% reduction in the IRPJ levied on profit earned in the states in the North and Northeast regions of the country (SUDAM and SUDENE areas). The portion of these tax benefits was excluded from the calculation of dividends and may only be used in cases of capital increase or loss absorption. The balance of this item on December 31, 2023 was R$313,581 (R$214,449 on December 31, 2022).

Reserve for remuneration to shareholders and investments: According to Management's proposal and upon shareholder approval, the Company intends to set up the statutory reserve “Reserve for Remuneration to Shareholders and Investments”, in accordance with article 194 of the Brazilian Corporation Law, which will be allocated, upon Management's proposal, up to 50% of the net profit for the year, provided that the balance of said reserve does not exceed, in total, the corresponding to 20% of the Company's share capital, the resources of which may be used by the Company for: ( i) repurchase, redemption, reimbursement or amortization of shares issued by the Company itself; (ii) distribution of dividends to shareholders, including interim or interim dividends or in the form of interest on equity; and (iii) investments related to the Company's activities. Management will propose the allocation of R$1,730,972 of the net profit for the year ended December 31, 2023 to the Reserve for Shareholder Remuneration and Investments. The creation of the statutory reserve will be resolved at an Extraordinary General Meeting to be held immediately before the Ordinary General Meeting of April 11, 2024, which, in turn, will deliberate on the proposal for the allocation of net profit for the year ending on December 31, 2024. 2023.

e)Dividend and interest on equity

e.1)Allocation of dividends and interest on equity for the 2023 and 2022

The amounts of IOE are calculated and presented net of Withholding Income Tax (“IRRF”). Exempt shareholders received the full IOE amount, without withholding income tax at source.

In 2023

At meetings of the Company's Board of Directors, ad referendum of the General Shareholders' Meeting ("AGM") to be held on April 11, 2024, approved the distribution of interim interest on equity, for the year of 2023, pursuant to article 26 of the Company's Bylaws, Article 9 of Law No. 9,249/95 and CVM Resolution No. 683/12, which will be imputed to the minimum mandatory dividend for the 2023 year, as follows:

Dates · Gross Amount
NatureApprovalCreditPayment limitGross AmountNet ValueAmount per Share, Net
IOE02.15.202302.28.202310.18.2023106,00090,1000.054206
IOE03.15.202303.31.202310.18.2023290,000246,5000.148347
IOE05.15.202305.31.2023until 04.30.2024320,000272,0000.163864
IOE07.17.202307.31.2023until 04.30.2024405,000344,2500.207620
IOE08.15.202308.31.2023until 04.30.2024265,000225,2500.135975
IOE09.11.202309.22.2023until 04.30.2024200,000170,0000.102623
IOE10.10.202310.23.2023until 04.30.2024150,000127,5000.076989
IOE12.14.202312.26.2023until 04.30.2024850,000722,5000.437194
Total2,586,0002,198,100

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

In 2022

In the AGM held on April 13, 2023, the financial statements and allocations of the result for the year 2022 were approved by majority vote of the holders of common shares present.

During the 2022 financial year, the Company allocated intermediate dividends and interest on equity, which were allocated to the minimum mandatory dividends and proposed additional dividends, as follows:

Dates · Gross Amount
Nature · Approval · Credit · Payment limit · Gross Amount · Net Value · Amount per Share, Net
IOE02.16.202202.25.202204.18.2023180,000153,0000.091286
IOE03.17.202203.31.202204.18.2023250,000212,5000.126898
IOE04.13.202204.29.202204.18.2023150,000127,5000.076179
IOE06.14.202206.30.202204.18.2023480,000408,0000.244216
IOE08.19.202208.31.202204.18.2023300,000255,0000.152788
IOE12.09.202212.29.202204.18.2023715,000607,7500.365332
Dividends12.09.202212.29.202207.18.20231,000,0001,000,0000.601122
Proposed additional dividends04.13.202304.13.202307.18.2023826,731826,7310.497538
Total3,901,7313,590,481

e.2)Unclaimed dividends and interest on equity

Pursuant to Article 287, paragraph II, item “a” of Law No. 6404, of December 15, 1976, the dividends and interest on equity unclaimed by shareholders are subject to the statute of limitation three years, as from the initial payment date. The Company reverses the amounts of unclaimed dividends and IOE to equity once the statute of limitation occurred.

For the years ended December 31, 2023 and 2022, the Company reversed unclaimed dividends and interest on equity amounting to R$139,766 and R$167,449, respectively, which were included in calculations for decisions on Company dividends.

e.3)Remuneration to shareholders

The dividends are calculated in accordance with the Company Articles of Incorporation and the Corporation Law.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The table below shows the calculation of dividends and interest on equity for 2023 and 2022:

20232022
Net income for the year5,029,3894,085,013
(-) Allocation to legal reserve(251,470)(204,250)
(-) Tax incentives – not distributable(99,132)(95,095)
Adjusted net income4,678,7873,785,668
Dividend and IOE allocated for the year:(2,586,000)(3,075,000)
Interim interest on equity (gross)(2,586,000)(2,075,000)
Interim dividends—(1,000,000)
Unallocated net profit balance2,092,787710,668
(+) Unclaimed dividends and interest on equity139,766167,449
(-) Actuarial losses recognized and effect of limitation of surplus plan assets, net of taxes and other changes(99,160)(51,386)
Income available for allocation2,133,393826,731
Proposal for allocation:
Proposed additional dividends – Net income for the year
Share cancellation - share repurchase programs402,421—
Reserve for shareholder remuneration and investments (2023) / Proposed additional dividends (2022)1,730,972826,731
Total2,133,393826,731
Mandatory minimum dividend – 25% of adjusted net income1,169,697946,417

The amount per common share of the additional dividends proposed for 2022 was R$0.497538.

The proposal to management of the 2023 financial year that is presented above will be submitted to the annual general meeting to be held in 2024.

f)Equity valuation adjustment

Currency translation effects for foreign investments: This refers to currency translation differences arising from the translation of financial statements of Aliança (joint venture).

Financial assets at fair value through other comprehensive income: These refer to changes in fair value of financial assets available for sale.

Derivative financial instruments: These refer to the effective part of cash flow hedges up to the balance sheet date.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Changes in other comprehensive income were as follows.

Currency translation effects – foreign investments · Financial assets at fair value through other comprehensive income · Derivative transactions · Total
Balance on December 31, 202177,640(9,074)(409)68,157
Translation losses(16,258)——(16,258)
Gains from derivatives——424424
Losses on financial assets at fair value through other comprehensive income—(140)—(140)
Balance on December 31, 202261,382(9,214)1552,183
Translation losses(4,806)—(4,806)
Gains from derivatives——(608)(608)
Losses on financial assets at fair value through other comprehensive income—(60)—(60)
Balance on December 31, 202356,576(9,274)(593)46,709

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

g)Non-controlling shareholders

IoTCo BrasilVivo VenturesCloudCo BrasilTotal
Equity on December 31, 202181,185—76,845158,030
Company40,600—38,43079,030
Non-controlling shareholders40,585—38,41579,000
Company32720,115(27,641)(7,199)
Capital contributions in investees—4,900—4,900
Movements in equity(164)15,747(39)15,544
Movements in the statements of income491(532)(27,602)(27,643)
Non-controlling shareholders326410(27,629)(26,893)
Capital contributions in investees—100—100
Movements in equity(164)321(39)118
Movements in the statements of income490(11)(27,590)(27,111)
Equity on December 31, 202281,83820,52521,575123,938
Company40,92720,11510,78971,831
Non-controlling shareholders40,91141010,78652,107
Company7,38622,08058630,052
Capital contributions in investees—25,066—25,066
Movements in equity(2,737)—55(2,682)
Movements in result10,123(2,986)5317,668
Non-controlling shareholders7,3834505858,418
Capital contributions in investees—511—511
Movements in equity(2,736)—55(2,681)
Movements in result10,119(61)53010,588
Equity on December 31, 202396,60743,05522,746162,408
Company48,31342,19511,375101,883
Non-controlling shareholders48,29486011,37160,525

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

h)Earnings per share

Basic and diluted earnings per share were calculated by dividing profit attributed to the Company's shareholders by the weighted average number of outstanding common and preferred shares.

Below, we present the earnings per share calculations for the years ended December 31, 2023, 2022 and 2021.

202320222021
Net profit for the year attributed to shareholders holding shares5,029,3894,085,0136,239,364
Weighted average number of outstanding common shares for the year (thousands)1,658,6041,670,8511,683,095
Basic and diluted results per common share (R$)3.032.443.71
  1. NET OPERATING REVENUE

Revenues correspond substantially to the provision of telecommunication services, communications, sales of goods, advertising and other revenues, and are presented net of taxes, discounts and returns (in the case of sale of goods), levied on them.

Total revenues from packages that combine several products or services (fixed, mobile, data, internet or television) are allocated to each performance obligation based on their independent selling prices in relation to the total consideration for the package and recognized when (or as soon as) the obligation is satisfied. When packages promote some discount on equipment or services, an accounting adjustment is made to allocate the sale price between them based on their fair price, constituting a contractual asset or liability, which is appropriated to income over subsequent periods.

Revenues from sales of prepaid cellular recharge credits, as well as the respective taxes due, are deferred and recognized in income as the services are effectively provided.

Revenues from equipment leasing contracts, classified as leasing (Vivo TECH product), are recognized when the equipment is installed, when the effective transfer of risk occurs. Revenues are recognized at the present value of future minimum contract payments.

Revenue from the sale of handsets to dealers is accounted for upon delivery, when all risks and benefits are transferred to accredited agents.

The Company's revenue recognition process is complex, due to the large volume of transactions and wide range of goods/services that can be sold/provided separately or in aggregate, under different commercial conditions. Besides, there is the complexity of the process used by management for estimating recognized revenue rendered and not yet billed, given the diversity of data sources, revenue streams and the number of systems involved.

Revenues from services and goods are basically subject to the following indirect taxes: ICMS or ISS, as the case may be, PIS and COFINS.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

202320222021
Gross operating revenue71,229,55367,761,02264,611,536
Services(1)63,727,41560,845,15958,263,461
Sale of goods(2)7,502,1386,915,8636,348,075
Deductions from gross operating revenue(19,129,402)(19,719,860)(20,578,923)
Taxes(10,654,728)(11,460,021)(13,019,110)
Services(9,078,822)(10,080,992)(11,815,168)
Sale of goods(1,575,906)(1,379,029)(1,203,942)
Discounts granted and return of goods(8,474,674)(8,259,839)(7,559,813)
Services(3)(6,373,301)(6,199,625)(5,533,773)
Sale of goods(2,101,373)(2,060,214)(2,026,040)
Net operating revenue52,100,15148,041,16244,032,613
Services48,275,29244,564,54240,914,520
Sale of goods3,824,8593,476,6203,118,093

(1)These include telephone services, use of interconnection network, data and SVA services, cable TV and other services.

(2)These include sale of goods (handsets, SIM cards and accessories) and equipment of “Vivo Tech”.

(3)The consolidated balances in the December 31, 2022 include R$615,750, to be refunded to customers as a result of Complementary Law No. 194 of July 23, 2022, which addresses taxes levied in sectors deemed to be essential and indispensable for goods and services, resulting in the reduction of ICMS rate on communications services. The balance was recorded as a contra entry to provisions and contingencies (Note 20).

No single customer contributed more than 10% of gross operating revenue for the years ended December 31, 2023, 2022 and 2021.

  1. OPERATING COSTS AND EXPENSES
2023
Cost of sales and servicesSelling expensesGeneral and administrative expensesTotal
Third-party services(1)(9,419,794)(5,889,946)(1,070,918)(16,380,658)
Depreciation and amortization(2)(10,997,645)(1,541,485)(850,443)(13,389,573)
Personnel(3)(1,302,479)(3,415,532)(895,751)(5,613,762)
Cost of goods sold(4,301,092)——(4,301,092)
Taxes, charges and contributions(4)(2,060,261)(29,492)(40,364)(2,130,117)
Estimated impairment losses on accounts receivable (Note 5)—(1,362,678)—(1,362,678)
Rental, insurance, condominium and connection means(5)(1,241,597)(72,742)(49,765)(1,364,104)
Materials and other operating costs and expenses(92,532)(127,365)(50,055)(269,952)
Total(29,415,400)(12,439,240)(2,957,296)(44,811,936)

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

2022
Cost of sales and servicesSelling expensesGeneral and administrative expensesTotal
Third-party services(1)(8,865,064)(5,730,219)(1,063,572)(15,658,855)
Depreciation and amortization(2)(10,309,553)(1,521,709)(828,611)(12,659,873)
Personnel(3)(1,109,109)(3,059,974)(719,017)(4,888,100)
Cost of goods sold(3,841,064)——(3,841,064)
Taxes, charges and contributions(4)(1,905,558)(33,255)(53,395)(1,992,208)
Estimated impairment losses on accounts receivable (Note 5)—(1,315,614)—(1,315,614)
Rental, insurance, condominium and connection means(5)(1,307,950)(66,148)(48,182)(1,422,280)
Materials and other operating costs and expenses(93,382)(112,207)(24,823)(230,412)
Total(27,431,680)(11,839,126)(2,737,600)(42,008,406)
2021
Cost of sales and servicesSelling expensesGeneral and administrative expensesTotal
Third-party services(1)(8,019,315)(5,768,909)(1,054,453)(14,842,677)
Depreciation and amortization(2)(9,688,780)(1,506,862)(842,689)(12,038,331)
Personnel(3)(861,876)(2,661,782)(588,016)(4,111,674)
Cost of goods sold(3,222,043)——(3,222,043)
Taxes, charges and contributions(4)(1,704,235)(29,649)(52,818)(1,786,702)
Estimated impairment losses on accounts receivable (Note 5)—(1,436,288)—(1,436,288)
Rental, insurance, condominium and connection means(5)(1,187,976)(57,852)(44,187)(1,290,015)
Materials and other operating costs and expenses(97,144)(132,775)(33,742)(263,661)
Total(24,781,369)(11,594,117)(2,615,905)(38,991,391)

(1)Includes costs and expenses for interconnection and use of networks, advertising and publicity, plant maintenance, electricity, security, cleaning, TV content purchase, commercial brokerage and intermediation, partnerships, call center, back office, logistics and storage, preparation and posting of telephone bills, banking services, among others.

(2)Includes the consolidated amounts of R$3,353,344 and R$3,049,570 and R$2,737,111 in the years ended December 31, 2023, 2022 and 2021, respectively, related to the leases depreciation (Note 13.e).

(3)Includes costs and expenses with fees, salaries, social charges and benefits, profit sharing, stock-based compensation plans, pension plans and other post-employment benefits, training, transportation, health and nutrition.

(4)Includes costs and expenses with FISTEL, FUST, FUNTTEL, liens for renewal of licenses and other taxes, fees and contributions.

(5)Includes costs and expenses of infrastructure, real estate, equipment, vehicles, insurance and means of connection.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

  1. OTHER OPERATING INCOME (EXPENSES)
202320222021
Recovered expenses and fines(1)(3)1,097,797960,8512,534,835
Provision for labor, tax and civil contingencies (Note 20)(661,743)(653,686)(1,066,022)
Net income from the FiBrasil operation, including goodwill write-off——416,577
Other operating income, net(2)(3)204,266281,73242,235
Total640,320588,8971,927,625
Other operating income1,302,0591,242,5832,993,647
Other operating expenses(661,739)(653,686)(1,066,022)
Total640,320588,8971,927,625

(1)For the years ended December 31, 2023, 2022 and 2021, includes tax credits, in the amounts of R$276,726, R$396,723 and R$1,660,295, respectively, arising from decisions on lawsuits, in favor of the Company, which recognized tax credits of PIS and COFINS (note 9). The remaining balance refers to contractual fines and other tax credits.

(2)On December 31, 2023, includes R$244,229 referring to the reversal of part of the remaining 50% arising from the agreement in relation to the Post-Closing Adjustment (as defined in the Share Purchase and Sale Agreement and Other Covenants) (“Parties” ) (“Agreement”), entered into between the Buyers (the Company, TIM S.A. and Claro S.A.) and Oi. S.A. – In Judicial Recovery (Seller), as a way of putting an end to the controversy between the Parties and the arbitration procedure related to the Post-Closing Adjustment (note 21.c.3.3.1) and the amounts of net gains on the sale of assets (property, scrap, etc.) and tax expenses on other operating income.

(3)On December 31, 2023, includes R$260,198, referring to the net gain from negotiations with TowerCo (Note 20). Includes amounts of net gains on disposal of assets (real estate, scrap, etc.) and expenses with taxes on other income.

  1. FINANCIAL INCOME (EXPENSES)

These include interest, monetary and exchange variations arising from short-term investments, derivative transactions, loans, financing, debentures, present value adjustments of transactions that generate monetary assets and liabilities and other financial transactions. These are recognized on an accrual basis when earned or incurred by the Company.

For all financial instruments measured at amortized cost and interest-yielding financial assets classified as financial assets at fair value through other comprehensive income, interest income or expense is recognized using the effective interest method, which discounts estimated future cash payments or receipts over the expected life of the financial instrument or, where appropriate, a shorter period, to the net carrying amount of the financial asset or liability.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

202320222021
Financial Income
Other income with foreign exchange and monetary variation (judicial deposits, taxes and others)(1)531,2271,040,811734,336
Interest income536,420571,784312,978
Gain on derivative transactions512,698390,146149,089
Interest receivable (customers, taxes and other)165,212154,263111,585
Exchange rate variations on loans and financing, debentures, leases and other creditors (Note 21.e)(2)52,254——
Other financial income244,35759,1942,545
Total2,042,1682,216,1981,310,533
Financial Expenses
Charges and fair value on loans, financing, debentures, leases and other creditor (note 21.e)(2)(2,092,184)(1,850,286)(924,215)
Expenses with monetary variations of provision for contingencies (note 20.c)(784,427)(893,963)(887,446)
Loss on derivative transactions(622,787)(495,668)(161,779)
Interest payable (financial institutions, trade accounts payable, taxes and other)(560,195)(345,424)(194,223)
Foreign exchange variation on loans and financing (Note 21.e)—(108,310)—
Other expenses with exchange and monetary variations (suppliers, taxes and others)(162,544)(86,276)(76,276)
Other financial expenses(163,940)(202,591)(193,174)
Total(4,386,077)(3,982,518)(2,437,113)
Financial income (expenses), net(2,343,909)(1,766,320)(1,126,580)

(1)For the years ended December 31, 2023, 2022 and 2021, includes tax credits, in the amounts of R$245,491, R$816,038 and R$609,096, respectively, arising from decisions on lawsuits, in favor of the Company, which recognized PIS tax credits and COFINS (note 9).

(2)Includes the consolidated amounts of R$1,392,570 e R$1,292,376 and R$828,710 in the years ended December 31, 2023, 2022 and 2021, respectively, related to leases charges (Note 21.e).

  1. BALANCES AND TRANSACTIONS WITH RELATED PARTIES

a)Balances and transactions with related parties

The main balances of assets and liabilities with related parties arise from transactions with companies related to the controlling group, which were carried out at prices and other commercial conditions as agreed in a contract between the parties and refer to:

a)Fixed and mobile telephony services provided by Telefónica Group companies.

b)Consulting service for the construction of a fiber optic network.

c)Installments receivable on the sale of equity interest and capital contributions, as well as the update of these values.

d)Corporate services passed through at the cost effectively incurred.

e)Right to use certain software licenses and maintenance and support contracted.

f)International transmission infrastructure for several data circuits and roaming services contracted.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

g)Adquira Sourcing platform – online solution to for purchase and sale of various goods and services.

h)Cost Sharing Agreement for digital business.

i)Financial Clearing House roaming, inflows of funds for payments and receipts from roaming operation.

j)Data communication services and integrated solutions.

k)Long distance calling and international roaming services.

l)Amounts reimbursed by SP Telecomunicações Participações (company wound up on October 31, 2022, former parent company of the Company) as a result of a contractual clause for the purchase of equity interest in Terra Networks. The statement of income presents a loss for the period from January to October 2022.

m)Brand fee for assignment of rights to use the brand.

n)Rental of buildings, data circuit and/or infrastructure.

o)Factoring transactions, credit facilities for services provided by the Group's suppliers.

p)Contracts or agreements assigning user rights for cable ducts, optical fiber duct rental services, and right-of-way related occupancy agreements with several highway concessionaires.

q)Disposal of assets

The Company and its subsidiaries sponsor pension plans and other post-employment benefits for its employees with Visão Prev and Sistel (Note 31).

Telefônica Corretora de Seguros (“TCS“) acts as an intermediary in transactions between insurance companies and the Company and its subsidiaries in the acquisition of insurance for cell phones, operational risks, general liability, guarantee insurance, among others. There are no balances arising from insurance intermediation between TCS and the Company and its subsidiaries.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The following table summarizes the consolidated balances with related parties:

Balance Sheet – Assets
12.31.202312.31.2022
CompaniesType of transactionCash and cash equivalentsAccounts receivableOther assetsCash and cash equivalentsAccounts receivableOther assets
Parent Companies
Telefónica Latinoamerica Holdingd)——26,959——23,287
Telefónicad)——252——2,791
——27,211——26,078
Other Group companies
Telefonica Global Solutions Participaçõesa) / d) / f) / j) / n)—5,128136—5,295124
Telefónica Venezolanad) / k)—9,2703,238—7,8692,196
Telefônica Factoring do Brasild) / o)—1,56040—1,79974
Telefónica Global Solutionsf) / j) / k)—15,746——25,006—
Telefonica Moviles Españak)—1——1,724—
Telefónica Moviles Argentinaj) / k)—5,886——6,273—
Telfisa Global BVi)19,474——10,576——
Telxius Cable Brasila) / d) / f) / q)—17,545240—1,1791,388
Telefonica Ciberseguranca e Tecnologia do Brasila) / d) / e) / j) / n)—49610,164—4,5722,809
Telefônica Infrac)——156,775——305,414
FiBrasil Infraestrutura e Fibra Óticaa) / b) / n) / p)—6,69139,188—7,23235,297
Telefónica IoT & Big Data Techc) / d)——20,012——32,065
Other—6,60111,242—6,72028,784
19,47468,924241,03510,57667,669408,151
Total19,47468,924268,24610,57667,669434,229
Current assets
Cash and cash equivalents (Note 3)19,474——10,576——
Trade accounts receivable (Note 5)—68,924——67,669—
Other assets (Note 11)——259,426——253,144
Non-current assets
Other assets (Note 11)——8,820——181,085

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Balance Sheet – Liabilities
12.31.202312.31.2022
CompaniesType of transactionTrade accounts payableOther liabilities and leasesTrade accounts payableOther liabilities and leases
Parent Companies
Telefónica Latinoamerica Holdingd)—9975,765—
Telefónicad) / m)100,8861106,155101,224
100,8861,10711,920101,224
Other Group companies
Telefonica Global Solutions Participaçõesd) / e) / f) / h) / k)31,47531842,639318
Telefónica Compras Electrónicag)25,924—28,525—
Telefónica Investigación Y Desarrollo, S.A. (Tidsa - Fusão: Telefónica Digital España S.L.)h)76,682—78,128—
Telefônica Factoring do Brasilo)3,315——5,109
Telefónica Global Technologye)16,765—32,579—
Telefónica Global Solutionse) / f) / j) / k)45,468—29,076—
Telxius Cable Brasild) / f)37,2111,57220,4238,113
Companhia AIX Participaçõesp)2,77931,1342,63655,960
Telefónica IoT & Big Data Techh)27,041—26,971—
Telefonica Ciberseguranca e Tecnologia Do Brasild) / e) / j)66,47816439,163—
FiBrasil Infraestrutura e Fibra Óticab) / d)38,92248724,2809,466
Other36,8902,02338,959494
408,95035,698363,37979,460
Total509,83636,805375,299180,684
Current liabilities
Trade accounts payable and other payables (Note 17)509,836—375,299—
Leases (Note 21)—31,134—26,435
Other liabilities (Note 23)—5,103—118,303
Non-current liabilities
Leases (Note 21)———29,525
Other liabilities (Note 23)—568—6,421

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Income statement
2023 · 2022 · 2021
CompaniesType of transactionOperating revenuesOperating revenues (cost and other expenses)Financial income (expenses)Operating revenuesOperating revenues (cost and other expenses)Financial income (expenses)Operating revenuesOperating revenues (cost and other expenses)Financial income (expenses)
Parent Companies
SP Telecomunicações Participaçõesd) / l)————10,8392,63012574—
Telefónica Latinoamerica Holdingd)—4,534(775)—16,280(428)—5,925(341)
Telefónicad) / m)—(486,147)7,572—(449,933)12,113—(375,994)(3,461)
—(481,613)6,797—(422,814)14,31512(369,495)(3,802)
Other Group companies
Telefonica Global Solutions Participaçõesa) / d) / e) / f) / k) / j) / n)11,242(95,885)—13,928(110,417)—7,510(108,094)—
Telefónica Moviles Argentinak)2,304(6,194)1321,148(4,848)(225)—(38,911)—
Telefónica Investigación Y Desarrollo, S.A. (Tidsa - Fusão: Telefónica Digital España S.L.)h)—(209,100)10,724—(177,107)5,390—(155,508)(4,351)
Telefônica Factoring do Brasild) / o)232,966—51,455(5,109)1,882254(7,267)
Telefónica Global Technologye)—(64,435)2,555—(74,512)17—(88,397)(135)
Telefónica Global Solutionsa) / e) / f) / j) / k)40,095(78,611)(2,547)50,969(67,157)1,05552,732(72,781)531
Telefonica Global Solutions Usaj)—(19,190)489—(17,407)766343(21,613)(1,587)
Telxius Cable Brasila) / d) / f) / q)8,257(215,062)4,57912,542(236,318)1,68843,338(235,371)(7,381)
Telefonica Ciberseguranca E Tecnologia do Brasild) / e) / j) / n)817(200,290)—1,713(152,374)—974(120,364)—
Companhia AIX Participaçõesp)70—(5,474)301(7,963)——(3,856)
Telefónica Uk Ltd (Antes O2 (Uk) Ltd)k)2,948(4,931)(6)612(2,611)—16,891(1,650)—
Telefónica IoT & Big Data Techc) / d) / h)—(114,302)6,307—(101,757)5,482—(76,218)827
Telefônica Infrac)——12,418——20,153——11,737
FiBrasil Infraestrutura e Fibra Óticaa) / b) / c) / d) / n) / p)8,658(215,377)5,2387,639(49,704)97339,018(32,117)973
Others8,001(75,401)(3,680)8,480(55,894)2,52011,563(81,191)1,138
82,415(1,295,812)30,73597,066(1,048,650)24,747174,251(1,031,961)(9,371)
Total82,415(1,777,425)37,53297,066(1,471,464)39,062174,263(1,401,456)(13,173)

b)Management compensation

Consolidated key management compensation paid by the Company to its Board of Directors and Statutory Officers for the years ended December 31, 2023, and 2022 totaled R$58,266 and R$35,241, respectively. Of this amount, R$31,473 (R$21,141 on December 31, 2022) corresponds to salaries, benefits and social charges and R$26,793 (R$14,100 on December 31, 2022) to variable compensation, which includes share-based payment plans.

These were recorded as personnel expenses in General and administrative expenses.

For the years ended December 31, 2023, 2022 and 2021, the Directors and Officers received no pension, retirement or similar benefits.

  1. SHARE-BASED PAYMENT PLANS

The Company's parent company, Telefónica, maintains different compensation plans based on the quoted value of its shares (Talent for the Future Share Plan (“TFSP“) and Performance Share Plan (“PSP“), which were also offered to directors and employees of its subsidiaries, including the Company and its subsidiaries.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The Company approved an incentive plan (Performance Share Plan (“PSP VIVO”) via performance units, with cash settlement (“Plan”). Participants in the Plan will be entitled to the grant of a certain number of units representing 01 (one) share issued by the Company (VIVT3) (“Unit” and “Share”). Each Unit represents the expectation of the right to receive the full value of 01 (one) Share, which will serve as a basis, taking into account the number of Units received, to determine the value of the incentive to be paid by the Company in cash to participants.

Delivery of shares and/or incentives is subject to: (i) maintaining an active employment relationship with the Telefónica Group on the consolidation date of the cycle; and (ii) the achievement of results that represent the fulfillment of the objectives established for the plan.

The level of success is based on comparing the evolution of shareholder remuneration, considering price and dividends (Total Shareholder Return - TSR) of the share of Telefónica or the Company, in relation to the evolution of the TSRs of the companies in the pre-defined Comparison Group, the achievement of the FCF (Free Cash Flow) of the Telefónica Group or the Company and the neutralization and reduction of CO2 emissions (as of the 2021 Cycle).

On December 31, 2023, the quoted value of Telefónica's shares was 3.5340 euros.

The main plans in effect as of December 31, 2023 were:

Talent for the Future Share Plan (“TFSP“), for your Senior Managers, Managers and Specialists at a global level:

Cycle 2021-2023 (January 1, 2021 to December 31, 2023): with 162 active executives, with the potential right to receive 277,500 Telefónica shares.

Cycle 2022-2024 (January 1, 2022 to December 31, 2024): with 123 active executives, with the potential right to receive 277,500 Telefónica shares.

Cycle 2023-2025 (January 1, 2023 to December 31, 2025): with 165 active executives, with the potential right to receive 332,500 Telefónica shares.

Performance Share Plan (“PSP“), for its Vice Presidents and Directors globally:

Cycle 2021-2023 (January 1, 2021 to December 31, 2023): with 77 active executives (including 3 executives appointed pursuant to the Bylaws) of the Company, having the potential right to receive 1,540,867 Telefónica shares.

Cycle 2022-2024 (January 1, 2022 to December 31, 2024): with 96 active executives (including 3 executives appointed pursuant to the Bylaws) of the Company, having the potential right to receive 812,791 Telefónica shares.

Cycle 2023-2025 (January 1, 2023 to December 31, 2025): with 116 active executives (including 5 executives appointed pursuant to the Bylaws) of the Company, having the potential right to receive 1,049,515 Telefónica shares.

Performance Share Plan (“PSP VIVO“), for its Vice Presidents and Directors at the local level:

Cycle 2022-2024: (January 1, 2022 to December 31, 2024): with 94 active executives (including 3 executives appointed pursuant to the Bylaws) of the Company, with the potential right to receive the amount referring to 404,532 shares of the Company.

Cycle 2023-2025: (January 1, 2023 to December 31, 2025): with 112 active executives (including 5 executives appointed pursuant to the Bylaws) of the Company, with the potential right to receive the amount referring to 477,488 shares of the Company.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Telefónica Global Incentive Share Purchase Plan: Plan 100

Employees enrolled in the plan can acquire Telefónica shares through monthly contributions of 25 euros to 150 euros (or the equivalent in local currency), deducted from payroll, monthly with a maximum amount of 1,800 euros over a twelve-month period (purchase period).

The six months following the purchase period are the retention period for the purchased shares. At the end of this period, additional shares will be delivered, that is, for each share purchased by the employee, one free share will be granted.

The cycle of this plan is effective from September 1, 2022 to March 31, 2024.

The delivery of shares will occur after the vesting period of the plan, after March 31, 2024, and is conditioned to: (i) remaining in the company during the two-year duration of the program (vesting period), subject to certain special conditions in relation to layoffs; and (ii) the exact number of shares to be delivered at the end of the vesting period depends on the number of shares acquired and held by employees. Thus, employees enrolled in the plan, who remain in the Telefónica Group, who have held the shares acquired for an additional period of six months after the end of the purchase period, will be entitled to receive one free share for each share they have acquired. and retained until the end of the vesting period.

To commemorate the 100th anniversary of Telefónica's incorporation (April 19, 2024), in addition to the Additional Shares, each of the participants may receive 100 Telefónica Commemoration Shares (“the Commemoration Shares“) free of charge.

The delivery of Commemorative Shares will occur following the vesting period of the plan, after March 31, 2024, and is conditioned to: (i) that the employee enrolled in the plan makes contributions, regardless of the amount of such contribution, during the twelve (12) month duration of the Purchase Period without interruption; (ii) to keep the Purchased Shares deposited in the Securities Account until the Consolidation Date; and (iii) that the employee enrolled in the plan continues to provide services to the Group until the Consolidation Date (first day after the end of the maintenance period being March 31, 2024).

The expenses of the Company and its subsidiaries with the share-based compensation plans described above, when applicable, are recorded as personnel expenses, segregated in the Cost of Services Rendered, Selling Expenses and General and Administrative Expenses groups (note 26), in the amounts of R$57,359 and R$38,528. For the years ended December 31, 2023 and 2022, respectively.

On December 31, 2023 and 2022, the consolidated liability balances of the share compensation plans were R$154,689 and R$77,175, respectively, including taxes.

  1. PENSION PLANS AND OTHER POST-EMPLOYMENT BENEFITS

The Company and its subsidiaries individually sponsor pension funds of post-retirement benefits for active and retired employees, in addition to a multisponsor supplementary retirement plan and health care plan for former employees. Contributions are determined on an actuarial basis and recorded on an accrual basis. Liabilities relating to defined benefit plans are determined based on actuarial evaluations at each year-end, in order to ensure that sufficient reserves have been set up for both current and future commitments.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Actuarial liabilities related to defined benefit plans were calculated using the projected unit credit method. Actuarial gains and losses are recognized immediately in equity (in other comprehensive income).

For plans with defined contribution characteristics, the obligation is limited to the contributions payable, which are recognized in the P&L in the respective accrual periods.

The asset or liability related to defined benefit plan to be recognized in the financial statements corresponds to the present value of the obligation for the defined benefit (using a discount rate based on long-term National Treasury Notes – “NTNs”), less the fair value of plan assets that will be used to settle the obligations. Plan assets are assets held by a privately held supplementary pension plan entity. Plan assets are not available to the Company’s creditors or those of its subsidiaries and cannot be paid directly to the Company or its subsidiaries. The fair value is based on information on market prices and, in the case of securities quoted, on the purchase price disclosed. The value of any defined benefit asset then recognized is limited to the present value of any economic benefits available as a reduction in future plan contribution from the Company.

Actuarial costs recognized in the statement of income are limited to the service cost and cost of interest on the defined benefit plan obligation. Any changes in the measurement of plan assets and obligations are initially recognized in other comprehensive income, and immediately reclassified to retained earnings in P&L.

The Company and its subsidiaries manage and individually sponsors a health care plan for retired employees and former employees with fixed contributions to the plan, in accordance with Law No. 9656/1998 (which provides for private health care and health insurance plans). As provided for in Articles 30 and 31 of said law, participants shall have the right to the health care plan in which they participated while they were active employees.

The cost of pension plans with defined benefits and other post-employment health care benefits and the present value of the pension obligation are determined using actuarial valuation methods. Actuarial valuation involves use of assumptions about discount rates, future salary increases, mortality rates and future increases in pension and annuity benefits. The obligation for defined benefits is highly sensitive to changes in these assumptions. All assumptions are reviewed on an annual basis.

The mortality rate is based on publicly available mortality tables in the country. Future salary increases, and pension increases are based on expected future inflation rates for the country.

c)Information on pension plans and other post-employment benefits

The plans sponsored by the Company and its subsidiaries and the related benefit types are as follows:

PlanTypeEntitySponsor
PBS-ADefined benefit (DB)SistelTelefônica Brasil, jointly with other telecoms resulting from privatization of the Sistema Telebrás
PAMA / PCEDefined benefit (DB)SistelTelefônica Brasil, jointly with other telecoms resulting from privatization of the Sistema Telebrás
Healthcare – Law No. 9656/98Defined benefit (DB)Telefônica BrasilTelefônica Brasil, Terra Networks, TGLog, TIS, IoTCo Brasil and CloudCo Brasil
CTBDefined benefit (DB)Telefônica BrasilTelefônica Brasil
Telefônica BDDefined benefit (DB)VisãoPrevTelefônica Brasil
VISÃODefined contribution (DC) / HybridVisãoPrevTelefônica Brasil, Terra Networks, TGLog, TIS, IoTCo Brasil and CloudCo Brasil

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The Company has participation in the decisions that directly affect the governance of the plans, with members nominated for both the Deliberative Council and the Fiscal Council of the administrators Visão Prev Sociedade de Previdência Complementar (“Visão Prev”) and Fundação Sistel de Seguridade Social (“Sistel”).

The defined benefit obligation is made up of different components, according to the pension characteristic of each plan, and may include the actuarial liabilities of supplementary pension liabilities, health care benefits to retirees and dependents or compensation for death or disability of members. This liability is exposed to economic and demographic risks, such as: (i) increases in medical costs that could impact the cost of health care plans; (ii) salary growth; (iii) long-term inflation rate; (iv) nominal discount rate; and (v) life expectancy of members and pensioners.

The fair value of plan assets is primarily comprised of fixed income investments (NTN's, LFT’s, LTN's, repurchase agreements, CDBs, debentures, letters of guarantee and FIDC shares) and equity investments (highly liquid, well regarded, large company shares and investments in market indices).

Due to the concentration of fixed income and floating rate investments plan assets are mainly exposed to the risks inherent in the financial market and economic environment such as: (i) market risk in the economic sectors where variable income investments are concentrated; (ii) risk events that impact the economic environment and market indices where variable income investments are concentrated; and (iii) the long-term inflation rate that may erode the profitability of fixed income investments at fixed rates.

The companies that administer post-employment benefits plans sponsored by the Company (Visão Prev and Sistel) seek to meet the flows of assets and liabilities through the acquisition of fixed income securities and other long-term assets.

With the exception of the Companhia Telefônica Brasileira ("CTB") and the healthcare plan under Law No. 9656/98, generally all benefit plans that have funds constituted present a surplus position. The economic benefit recorded in the Company's assets or that of its subsidiaries does not reflect the total surplus determined in these plans, as it only considers only the portion of the surplus which presents a real possibility of recovery. The means of plan surplus recovery is solely through reductions in future contributions and given that not all plans currently receive enough contributions for full recovery of surpluses, the economic benefit recorded under assets is limited to the total possible recovery amount in accordance with projected future contributions.

The position of plan assets is on December 31, 2023 and 2022, respectively, and plan assets were apportioned based on the Company’s actuarial liabilities in relation to the total actuarial liabilities of the plan.

The actuarial gains and losses generated in each year are immediately recognized in equity (in other comprehensive income).

The following is a summary of the pension plans and other post-employment benefits:

c.1)Post-Employment Health Benefits Plans

The actuarial valuation made for the PAMA health plan used the registration of the participants with a base date of July 31, 2023, while the actuarial valuation made for the health plan Law No. 9,656/98 used the registration of the participants with a base date of August 31, 2023, both plans projected for December 31, 2023. For comparative exercises, the actuarial valuation made for the PAMA health plan used the registration of the participants with a base date of July 31, 2022, while the actuarial valuation made for the health plan Law No. 9,656/98 used the registration of the participants with a base date of August 31, 2022, both plans projected for December 31, 2022.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.1.1)Healthcare Plan to Retirees and Special Coverage Program (PAMA and PAMA-PCE)

The Company, together with other companies of the former Telebrás System, at shared cost, sponsor health care plans (PAMA and PAMA-PCE) to retirees. These plans are managed by Fundação Sistel and are closed plans, not admitting new members.

Contributions to the plans are determined based on actuarial valuations prepared by independent actuaries, in accordance with the rules in force in Brazil. The funding procedure is the capitalization method and the sponsor’s contribution are at the fixed percentage of payroll of employees covered by the Telefônica BD plan.

c.1.2)Health care plan – Law No. 9656/1998

The Company manages and together with its subsidiaries sponsors a health care plan to retired employees and former employees with fixed contributions to the plan, in accordance with Law No. 9656/98.

As provided for in Articles 30 and 31 of said law, participants shall have the right to the health care plan in which they participated while they were active employees. Benefitted participants are classified as (i) retirees and their dependents; and (ii) dismissed employees and their dependents.

Retirees and dismissed employees, in order to keep their right to the benefits, must make contributions to the plan in accordance with the contribution tables by age bracket established by carriers and/or insurance companies.

c.2)Post-employment Social Security Plans

The actuarial valuation carried out for the CTB and PBS-A pension plans used the registration of participants with a base date of July 31, 2023, projected for December 31, 2023, and the registration of participants with a base date of July 31, 2022, projected for December 31, 2022. The actuarial valuation carried out for the pension plans Telefônica BD and Plans Visão used the registration of participants with a base date of August 31, 2023, projected for December 31, 2023 and the registration of participants with a base date of August 31, 2022, projected for December 31, 2022.

c.2.1)PBS Assisted Plan (PBS-A)

The PBS-A plan is a defined benefit private pension plan managed by Sistel and sponsored by the Company jointly with the other telecommunications companies originating in the privatization of the Telebrás System. The plan is subject to funding by sponsors in the case of any asset insufficiency to ensure pension supplementation of participants in the future.

The PBS-A plan comprises assisted participants of the Sistel Benefit Plan who were already retirees on January 31, 2000, from all the participating sponsors, with joint liability of all sponsors to the plan and Sistel.

Pursuant to PREVIC Ordinance No. 249, of March 14, 2023, published in the DOU on April 13, 2023, SISTEL approved the distribution of part of its surplus, in the form of a special PBS-A reserve, with reversal of values at sponsors and improvement of benefits, in the form of temporary income, to those assisted.

On April 25, 2023, SISTEL announced that the Company's participation in this distribution of part of its surplus was R$89,130, with payments expected in 36 monthly installments, the first of which of R$2,476 (amount already received by the Company in April 2023) and adjusted to reflect the plan's results (Note 11).

Even considering the distribution of the reserve approved by PREVIC, PBS-A still has assets in excess of actuarial obligations as of December 31, 2023 and 2022. These surpluses were not recognized due to the lack of legal provision for their reimbursement and, as they are not a contributory plan, no deduction is possible in future contributions.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.2.2)CTB Plan

Contributions to the CTB plan are determined based on actuarial valuations prepared by independent actuaries, in accordance with the rules in force in Brazil. The funding procedure is the capitalization method and the sponsor’s contribution are a fixed percentage of payroll of employees covered by the plan.

The Company also individually manages and sponsors the CTB plan, originally provided to former employees of CTB who were in the Company in 1977, with whom an individual retirement concession agreement was executed to encourage their resignation. This is an informal pension supplementation benefit paid to former employees directly by the Company. These plans are closed, and no other members are admitted.

c.2.3)Telefônica DB Plan

The Company individually sponsors the defined benefit retirement, Telefônica DB plan.

In order to improve allocation of Telefônica DB plan assets and analyze the coverage ratio of plan obligations in future years, a stochastic Application Lifecycle Management (“ALM”) study was prepared by Visão Prev and Willis Towers Watson. This ALM study aimed at projecting the ratio between coverage of liabilities (solvency ratio) and the risk of mismatching measured by the standard deviation of the solvency ratio. The study concluded that the plan presents sustainable projection of their coverage ratio with the current investments’ portfolio.

At the time of the concession, a benefit is calculated which will be paid in a lifelong form and updated by inflation. This plan is not open to new accessions.

The contributions are defined according to the costing plan, which is calculated considering financial, demographic and economic hypotheses in order to accumulate enough resources to pay the benefits to the participants who are already receiving them, and to the new pensions.

c.2.4)VISÃO Plans (Visão Telefônica and Visão Multi plans)

The Company and its subsidiaries sponsor defined contribution plans with defined benefit components (hybrid plans) and pension benefits, the Visão plans, managed by Visão Prev. The contribution is attributed to each subsidiary in the economic and demographic proportion of its respective obligation to the plan.

The contributions made by the Company and subsidiaries related to defined contribution plans totaled R$51,328 on December 31, 2023 (R$53,732 on December 31, 2022).

The contributions to the Visão Telefônica and Visão Multi plans are: (i) basic and additional contribution, with contributions made by the participant and sponsor; and (ii) additional, sporadic and specific contribution, with contributions made only by the participant.

In addition, the participant has the possibility to choose one of five investment profiles to apply to their balance, and they are: Super Conservative, Conservative, Moderate, Aggressive and Aggressive Fixed Income Long-Term.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.3)Consolidated information on pension plans and other post-employment benefits

c.3.1)Reconciliation of net liabilities (assets)

12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Present value of DB plan obligations2,167,7261,917,6504,085,3761,969,2201,495,3973,464,617
Fair value of plan assets3,233,947920,5864,154,5333,273,309909,2714,182,580
Net liabilities (assets)(1,066,221)997,064(69,157)(1,304,089)586,126(717,963)
Asset limitation1,072,192—1,072,1921,368,814114,8041,483,618
Current assets(30,673)—(30,673)———
Non-current assets(43,375)—(43,375)(4,161)—(4,161)
Current liabilities8,68322,90531,5887,64319,73427,377
Non-current liabilities71,336974,1591,045,49561,243681,196742,439

c.3.2)Total expenses recognized in the statement of income

202320222021
Post-retirement pension plansPost-retirement health plansTotalPost-retirement pension plansPost-retirement health plansTotalPost-retirement pension plansPost-retirement health plansTotal
Current service cost1,7479,37811,1251,85713,66715,5242,18421,36123,545
Net interest on net actuarial assets/liabilities5,90368,82574,728(2,466)51,62849,162(7,062)70,43663,374
Total7,65078,20385,853(609)65,29564,686(4,878)91,79786,919

c.3.3)Amounts recognized in other comprehensive income (loss)

202320222021
Post-retirement pension plansPost-retirement health plansTotalPost-retirement pension plansPost-retirement health plansTotalPost-retirement pension plansPost-retirement health plansTotal
Actuarial losses (gains)352,011352,974704,985(46,511)6,843(39,668)(70,083)(399,872)(469,955)
Asset limitation effect(431,071)(126,032)(557,103)46,24071,149117,38956,02417,00873,032
Total(79,060)226,942147,882(271)77,99277,721(14,059)(382,864)(396,923)

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.3.4)Changes in amount net of liability (asset) of defined benefit, net

12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Net defined benefit liability (asset) at the beginning of the year64,725700,930765,655(26,359)581,025554,666
Expenses7,65078,20385,853(609)65,29564,686
Sponsor contributions(10,108)(9,011)(19,119)(7,529)(23,382)(30,911)
Amounts recognized in OCI(79,060)226,942147,882(271)77,99277,721
Distribution of reserves22,764—22,76499,493—99,493
Net defined benefit liability (asset) at the end of the year5,971997,0641,003,03564,725700,930765,655
Actuarial assets per balance sheet(74,048)—(74,048)(4,161)—(4,161)
Actuarial liabilities per balance sheet80,019997,0641,077,08368,886700,930769,816

c.3.5)Changes in defined benefit liability

12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Defined benefit liability at the beginning of the year1,969,2201,495,3973,464,6172,066,1751,401,0443,467,219
Current service costs1,7479,37811,1251,85713,66715,524
Interest on actuarial liabilities183,161143,981327,142169,354121,216290,570
Benefits paid(192,759)(69,670)(262,429)(188,382)(70,975)(259,357)
Member contributions paid231—231368—368
Actuarial losses (gains) adjusted by experience89,991156,879246,87063,005189,038252,043
Actuarial losses (gains) adjusted by financial assumptions115,649155,209270,858(143,157)(158,593)(301,750)
Defined benefit liability at the end of the year48626,47626,962———
Defined benefit liability at the end of the year2,167,7261,917,6504,085,3761,969,2201,495,3973,464,617

c.3.6)Changes in the fair value of plan assets

12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Fair value of plan assets at the beginning of the year3,273,309909,2714,182,5803,310,273860,1654,170,438
Benefits paid(184,151)(60,705)(244,856)(182,298)(47,636)(229,934)
Participants contributions paid231—231368—368
Sponsor contributions paid1,500461,5461,445431,488
Interest income on plan assets311,70686,385398,091276,65573,096349,751
Return on plan assets excluding interest income(145,884)(14,411)(160,295)(33,641)23,603(10,038)
Distribution of reserves(22,764)—(22,764)(99,493)—(99,493)
Fair value of plan assets at the end of the year3,233,947920,5864,154,5333,273,309909,2714,182,580

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.3.7)Changes in asset limitation

12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Asset Limitation at the beginning of the year1,368,814114,8041,483,6181,217,73940,1461,257,885
Interest on the asset limitation134,44911,228145,677104,8353,509108,344
Changes in the assets limitation, except interest(431,071)(126,032)(557,103)46,24071,149117,389
Asset Limitation at the end of the year1,072,192—1,072,1921,368,814114,8041,483,618

c.3.8)Results projected for 2024

Post-retirement pension plansPost-retirement health plansTotal
Current service cost2,03715,80617,843
Net interest on net defined benefit liability/asset7191,76991,840
Total2,108107,575109,683

c.3.9)Sponsoring company contributions projected for 2024

Post-retirement pension plansPost-retirement health plansTotal
Sponsor contributions1,818491,867
Benefits paid directly by the sponsor8,68423,00831,692
Total10,50223,05733,559

c.3.10)Average weighted duration of defined benefit liability

Post-retirement pension plansPost-retirement health plans
In 20238.0 years13.8 years
In 20227.8 years13.5 years

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.3.11) Actuarial assumptions

12.31.2023
Post-retirement pension plansPost-retirement health plans
Discount rate to present value of defined benefit liability8.90% to 9.07%9.07% to 9.18%
Future salary growth rate4.57% to 6.60%N/A
Medical expense growth rateN/A6.61%
Nominal annual adjustment rate of pension benefits3.50%N/A
Medical service eligibility ageN/A59 to 63 years
Estimated retirement age57 to 60 years59 to 63 years
Mortality table for nondisabled individualsAT-2000 Basic segregated by gender, down-rated by 10% and 50%AT-2000 Basic segregated by gender, down-rated by 10%
Mortality table for disabled individualsRP-2000 Disabled Male, down-rated by 60%RP-2000 Disabled Male, down-rated by 60%
Disability tableLight-Forte, Álvaro Vindas (down-rated by 50%) and Light-Fraca, down rated by 50%Light-Forte
TurnoverTurnover experience in VISÃO plans (2018 to 2022)Turnover experience in VISÃO plans (2018 to 2022)
12.31.2022
Post-retirement pension plansPost-retirement health plans
Discount rate to present value of defined benefit liability9.75% to 9.83%9.78% to 9.83%
Future salary growth rate4.57% to 6.35%N/A
Medical expense growth rateN/A6.61%
Nominal annual adjustment rate of pension benefits3.50%N/A
Medical service eligibility ageN/A59 to 63 years
Estimated retirement age57 to 60 years59 to 63 years
Mortality table for nondisabled individualsAT-2000 Basic segregated by gender, down-rated by 10% and 50%AT-2000 Basic segregated by gender, down-rated by 10%
Mortality table for disabled individualsRP-2000 Disabled Male, down-rated by 60%RP-2000 Disabled Male, down-rated by 60%
Disability tableLight-Forte, Álvaro Vindas (down-rated by 50%) and Light-Fraca, down rated by 50%Light-Forte
TurnoverTurnover experience in VISÃO plans (2015 to 2017)Turnover experience in VISÃO plans (2015 to 2017)

In addition to the assumptions presented in the tables above, for 2023 and 2022 other assumptions common to all plans were adopted, as follows: (i) long-term inflation rate: 3.50% in 2023 and 3.50% in 2022; and (ii) annual increase in the use of medical services according to age: 4.00% in 2023 and 2022.

c.3.12)Changes in actuarial assumptions in relation to the prior year

In order to adjust some actuarial assumptions to the economic and demographic reality, a study was conducted for the plans administered by Visão Prev and Sistel, which adopted the definition of the assumptions in their Deliberative Councils.

The main economic and financial assumptions that have changed in relation to the previous fiscal year and that interfere with the defined benefit liability are: (i) rates for discount to present value of the defined benefit liability; (ii) long-term inflation rate; (iii) rate of future wage growth; (iv) rate of growth of medical costs; and (v) annual nominal index of adjustment of social security benefits.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The impacts on the plans’ defined benefit liabilities due to the new definition of the actuarial assumptions are as follows:

Post-retirement pension plansPost-retirement health plansTotal
Defined benefit liability, based on current actuarial assumptions2,167,7261,917,6504,085,376
Defined benefit liability, based on prior-year actuarial assumptions2,051,5911,735,9653,787,556
Difference from change in actuarial assumptions116,135181,685297,820

c.3.13)Sensitivity analysis for actuarial assumptions

The Company believes that the significant actuarial assumptions with reasonable likelihood of variation due to financial and economic scenarios, which could significantly change the amount of the defined benefit obligation, are the discount rate used to adjust the defined benefit liability to present value and the rate of growth of medical costs.

Below, we present a sensitivity analysis on the defined benefit obligation for scenarios of increase and decrease in the discount rate used to adjust the defined benefit liability to present value and in the growth rate of medical costs.

Post-retirement pension plansPost-retirement health plansTotal
Defined benefit liability, projected by the current medical cost growth rate2,167,7261,917,6504,085,376
Considering a rate increased by 1%2,167,7262,188,4874,356,213
Considering a rate decreased by 1%2,167,7261,694,9913,862,717
Defined benefit liability, discounted to present value at current rate2,167,7261,917,6504,085,376
Considering a rate increased by 0.5%2,093,8891,800,6353,894,524
Considering a rate decreased by 0.5%2,246,8862,047,6944,294,580

c.3.14)Allocation of plan assets

Consolidado
12.31.202312.31.2022
Post-retirement pension plans · Post-retirement health plans · Total · Post-retirement pension plans · Post-retirement health plans · Total
Investments with market value quoted in active market:
Fixed income investments
National Treasury Note (NTN)2,571,155867,4683,438,6232,809,035848,8953,657,930
Treasury Financial Letter398,45253,118451,570161,17560,376221,551
Repurchase operations139,788—139,788164,776—164,776
Debentures17,840—17,84020,716—20,716
Financial Letter805—805840—840
FIDC shares / Others2,821—2,8216,896—6,896
National Treasury Notes (LTN)———20—20
Variable income investments
Investments linked to funds and market indexes4,917—4,9176,217—6,217
Real estate investments79,423—79,42384,497—84,497
Loans to participants16,669—16,66917,215—17,215
Structured and overseas investments2,077—2,0771,922—1,922
Total3,233,947920,5864,154,5333,273,309909,2714,182,580

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

  1. FINANCIAL INSTRUMENTS AND RISK AND CAPITAL MANAGEMENT

a.1)Financial assets

a.1.1)Initial recognition and measurement

On initial recognition, a financial asset is classified in the following measurement categories: (i) at fair value through profit or loss; (ii) at amortized cost; or (iii) at fair value through other comprehensive income, depending on the situation.

The classification of financial assets at initial recognition depends on the contractual cash flow characteristics of the financial asset and the business model for the management of these assets.

For a financial asset to be classified and measured at amortized cost or at fair value through other comprehensive income, it needs to generate cash flows that are “exclusively payments of principal and interest” on the principal amount outstanding. This assessment is carried out at the level of each financial instrument.

Financial assets with cash flows that are not exclusively payments of interest principal are classified and measured at fair value through profit or loss, regardless of the business model adopted.

The Company's business model for managing financial assets refers to how it manages its financial assets to generate cash flows. The business model determines whether cash flows will result from the collection of contractual cash flows, the sale of financial assets or both. Financial assets classified and measured at amortized cost are maintained in a business plan with the objective of maintaining financial assets in order to obtain contractual cash flows while financial assets classified and measured at fair value against other comprehensive income are maintained in a business model. with the objective of obtaining contractual cash flows and for the purpose of sale.

The Company's consolidated financial assets include cash and cash equivalents, accounts receivable, financial investments, derivative financial instruments, amounts receivable from the sale of properties and others and credits with related parties.

a.1.2)Subsequent measurement

Subsequent measurement of financial assets depends on their classification, as follows: (i)Financial assets at fair value through profit or loss: these assets are subsequently measured at fair value. Net income, including interest, is recognized directly in income; (ii)Financial assets at amortized cost: these assets are subsequently measured at amortized cost using the effective interest method. The amortized cost is reduced by impairment losses. Interest income, foreign exchange gains and losses and impairment are recognized in income. Any gain or loss on derecognition is recognized in profit or loss; and (iii)Financial assets at fair value through other comprehensive income: these assets are subsequently measured at fair value. Interest income is calculated using the effective interest method, and foreign exchange gains and losses and impairment are recognized in profit or loss. Other net income is recognized in other comprehensive income. In derecognition, the accumulated result in other comprehensive income is reclassified to the statement of income.

a.1.3)Derecognition

A financial asset (or, whenever the case, a part of a financial asset, or a part of a group of similar financial assets) is derecognized when: (i) the rights to receive the cash flows from the asset have expired; or (ii) the Company has transferred its rights to receive cash flows from it has assumed obligation to pay the received cash flows in full without material delay to a third part under a ‘pass-through’ arrangement; and either (a) the Company has transferred substantially all the risks and rewards of the asset, or (b) the Company has neither transferred nor retained substantially all the risks and rewards of the asset, but has transferred control of the asset.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

a.1.4)Impairment of financial assets

The Company and its subsidiaries apply an impairment model for financial assets based on expected credit losses, using a simplified method for certain short and long-term assets (commercial receivables, lease receivables and contractual assets).

Under this simplified approach, credit impairment is recognized by reference to expected credit losses over the life of the asset. For this purpose, the Company and its subsidiaries use matrices based on historical bad debt experience by geographical area on a portfolio segmented by customer category according to credit pattern. The matrix for each category has a defined time horizon divided into intervals in accordance with the collection management policy and is fed with historical data that covers at least 24 collection cycles. This data is updated on a regular basis. Based on the information observable at each close, the Company and its subsidiaries assess the need to adjust the rates resulting from these matrices, considering current conditions and future economic forecasts.

a.2)Financial liabilities

a.2.1)Initial recognition and measurement

Upon initial recognition, a financial liability is classified into the following measurement categories: (i) at fair value through profit or loss; (ii) at amortized cost; or (iii) derivatives designated as hedge instruments in an effective hedge, as appropriate.

Financial liabilities are initially recognized at fair value plus, in the case of loans and financing, transaction cost directly attributable thereto.

The Company's consolidated financial liabilities include accounts payable to suppliers, loans, financing, debentures, leases, 5G licenses, liabilities for the acquisition of a companies, derivative financial instruments, obligations with ANATEL, amounts to be refunded to customers and obligations with related parties.

a.2.2)Subsequent measurement

Measurement of financial liabilities depends on their classification, as follows: (i)Financial liabilities at fair value through profit or loss: financial liabilities are designated at initial recognition at fair value through profit or loss. This category also includes derivative financial instruments contracted, except those designated as derivative financial instruments of cash flow hedge. Interest, monetary and exchange variations and changes arising from the valuation at fair value, when applicable, are recognized in the statement of income when incurred; and (ii)Financial liabilities at amortized cost: after initial recognition, loans and financing subject to interest are subsequently measured at amortized cost using the effective interest rate method. Gains and losses are recognized in the statement of income at the time of write-off of liabilities, as well as during the amortization process using the effective interest rate method.

Amortized cost is calculated taking into account any discount or goodwill on acquisition and fees or costs that are an integral part of the effective interest rate method. Amortization using the effective interest rate method is included as a financial expense in the income statement.

a.2.3)Derecognition

A financial liability is derecognized when the obligation has been revoked, cancelled or expired. When an existing financial liability is replaced by another of the same lender, and the terms of the instruments are substantially different, or when the terms of an existing debt instrument are substantially modified, this replacement or modification is treated as derecognition of the original liability and recognition of a new liability, and the difference in the corresponding carrying amounts is recognized in the statement of income.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

a.3)Fair value measurement

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants on the measurement date. Fair value measurement is based on the assumption that the transaction to sell the asset or transfer the liability will take place (i) in the principal market for the asset or liability; and (ii) in the absence of a principal market, in the most advantageous market for that asset or liability. The Company and or its subsidiaries must have access to the principal (or most advantageous) market.

The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing an asset or liability, assuming that market participants act in their best economic interests.

Fair value measurement of a non-financial asset takes into consideration the capacity of a market participant to generate economic benefits through the best use of the asset or selling it to another market participant that would also make the best use of the asset.

The Company and its subsidiaries use adequate valuation techniques in the circumstances and for which there is sufficient data to measure the fair value, that maximizes the use of relevant observable inputs and minimizes the use of unobservable inputs.

The fair values of all assets and liabilities are classified within the fair value hierarchy described below, based on the lowest level of information that is significant to the fair value measurement as a whole: (i)Level 1: quoted market prices (unadjusted) in active markets for identical assets or liabilities; (ii)Level 2: valuation techniques for which there is a significantly lower level of information to measure the fair value directly or indirectly observable; and (iii)Level 3: valuation techniques for which the lowest and significant level of information to measure the fair value is not available.

For assets and liabilities recognized in the financial statements on a recurring basis, the Company and its subsidiaries determine whether transfers have occurred between levels of the hierarchy, reassessing the categorization (based on information at the lowest and most significant level for measuring the fair value as a whole) to each year end.

The Company and its subsidiaries assessed their financial assets and liabilities in relation to market values using available information and appropriate valuation methodologies. Both the interpretation of market data and the selection of valuation methods require considerable judgment and reasonable estimates to produce the most adequate realization value. As a result, the estimates shown do not necessarily indicate amounts that could be realized in the current market. The use of different assumptions for the market and/or methodologies may have a material effect on estimated realization values.

In the years ended December 31, 2023 and 2022, there wereno transfers of fair value assessments between the aforementioned levels.

a.4)Financial instruments– net

Financial assets and liabilities are presented net in the balance sheet if, and only if, there is a current enforceable legal right to offset the amounts recognized and if there is an intention to offset or realize the asset or settle the liability simultaneously.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

a.5)Derivative financial instruments and hedge accounting

A hedge relationship qualifies for hedge accounting if it meets all of the following effectiveness requirements: (i) there is an economic relationship between the hedged item and the hedging instrument; (ii) the credit risk effect does not influence the changes in value that result from this economic relationship; and (iii) the hedge ratio of the hedging relationship is the same as that resulting from the amount of the hedged item that the entity effectively protects and the amount of the hedge instrument that the Company effectively uses to protect that amount of hedged item.

The documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the hedged risk, the nature of the risks excluded from the hedge relationship, the prospective statement of hedge effectiveness and how the Company shall assess the effectiveness of changes in the hedging instrument’s fair value in offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk.

On the inception initial recognition of a hedge relationship, the Company formally designates and documents the hedge relationship to which it wishes to apply hedge accounting, the risk management objective and strategy for undertaking the hedge.

The Company uses derivative financial instruments, such as currency and interest rate swaps or currency non-deliverable forward contracts to hedge against currency risks.

Derivative financial instruments designated in hedge transactions are initially recognized at fair value on the date on which the derivative contract is entered into, and subsequently revalued also at fair value.

Derivatives are presented as financial assets when the fair value of the instrument is positive and as financial liabilities when the fair value of the instrument is negative.

Any gains or losses resulting from changes in fair value of derivatives during the year are posted directly to the statement of income, except for the effective portion of cash flow hedges, which is recognized directly in equity as other comprehensive income and subsequently reclassified to P&L when the hedged item affects P&L.

For the purpose of hedge accounting, hedges are classified as cash flow hedges and fair value hedges. The Company's contracts are classified as cash flow hedges when they provide protection against changes in cash flows that are attributable to a particular risk associated with a recognized liability that may affect the profit or loss and fair value when they provide protection against exposure to changes in the fair value of the identified part of certain liabilities that is attributable to a particular risk (exchange variation) and may affect the profit or loss.

a.5.1)Cash flow hedges

Cash flow hedges meeting the recording criteria are accounted for as follows: (i) the portion of gain or loss from the hedge instrument determined as an effective hedge shall be recognized directly in equity (other comprehensive income), and (ii) the ineffective portion of gain or loss from the hedge instrument shall be recognized in the statement of income.

When the Company’s documented risk management strategy for any given hedge relationship excludes from the hedge effectiveness evaluation any particular component of gain or loss or the corresponding cash flows from the hedge instrument, that gains or loss component is recognized in financial income (expenses).

Amounts recorded in other comprehensive income are immediately transferred to the statement of income when the hedged transaction affects P&L. When a hedged item is the cost of a non-financial asset or liability, amounts recorded in equity are transferred at the initial carrying amount of the non-financial assets and liabilities.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

If the hedging instrument expires or is sold, terminated or exercised without replacement or rollover (as part of the hedging strategy), or if its designation as a hedge is revoked, or when the hedge fails to meet the hedge accounting criteria, any cumulative gain or loss previously recognized in other comprehensive income remains separately in equity until the forecast transaction occurs or the firm commitment is fulfilled.

a.5.2)Fair value hedges

Fair value hedges meeting the accounting criteria are accounted for as follows: (i) gain or loss from changes in fair value of a hedge instrument shall be recognized in the statement of income as finance costs; and (ii) gain or loss from a hedged item attributable to the hedged risk shall adjust the recorded amount of the hedged item to be recognized in the statement of income, as finance costs.

For fair value hedges relating to items carried at amortized cost, any adjustment to carrying amount is amortized through profit or loss over the remaining term of the hedge using the effective interest method. The effective interest rate amortization may begin as soon as any adjustment exists and no later than the point that the hedged item ceases to be adjusted for changes in its fair value attributable to the risk being hedged.

If the hedged item is derecognized, the unamortized fair value is recognized immediately in the statement of income.

When an unrecognized firm commitment is designated as a hedged item, the subsequent cumulative change in the fair value of the firm commitment attributable to the hedged risk is recognized as an asset or liability with a corresponding gain or loss recognized in profit and loss.

a.5.3)Classification between current and non-current

Derivative financial instruments are classified as current and non-current or segregated into short and long-term portions based on an evaluation of the contractual cash flows.

When the Company maintains a derivative as an economic hedge (and does not apply hedge accounting), for a period exceeding 12 months after the balance sheet date, the derivative is classified as non-current (or segregated into current and non-current portions), in line with the classification of the corresponding item.

The derivative instrument is segregated into current and non-current portions only when amounts can be reliably allocated.

Derivative instruments that are designated as effective hedging instruments are classified consistently with the classification of the underlying hedged item.

When the fair value of financial assets and liabilities stated in the balance sheet cannot be obtained in active markets, it will be determined using valuation techniques, including the discounted cash flow method. Data for these methods is based on those adopted in the market, whenever possible. However, when this is not feasible, a certain level of judgment is required for fair value determination. Judgment includes consideration of the inputs used, such as liquidity risk, credit risk and volatility. Changes in the assumptions about these factors could affect the reported fair value of financial instruments.

c)Derivative transactions

The derivative financial instruments contracted by the Company are mainly used for hedging against foreign exchange risk from assets and liabilities in foreign currency and the effects of inflation on leases indexed to the IPCA. There areno derivative financial instruments held for speculative purposes, possible currency risks are hedged.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Management believes that the Company's internal controls for its derivatives are adequate to control risks associated with each strategy for the market. Gains/losses obtained or sustained by the Company in relation to its derivatives show that its risk management has been appropriate.

Whilst these derivative contracts qualify for hedge accounting, the hedged item is adjusted to fair value, offsetting the result of the derivatives, pursuant to the rules of hedge accounting. This hedge accounting applies both to financial liabilities and probable cash flows in foreign currency.

Derivatives contracts include specific penalties for breach of contract. Breach of contract provided for in agreements made with financial institutions leads to the anticipated liquidation of the contract.

On December 31, 2023 and 2022, the Company heldno embedded derivatives contracts.

c.1)Fair value of derivative financial instruments

The valuation method used to calculate the fair value of financial liabilities (if applicable) and derivative financial instruments was the discounted cash flow method, based on expected settlements or realization of liabilities and assets at market rates prevailing at the balance sheet date.

The fair values of the positions in Reais are calculated by projecting future inflows from transactions using B3 yield curves and discounting these flows to present value using market DI rates for swaps announced by B3.

The market values of foreign exchange derivatives were obtained using the market exchange rates in effect at the balance sheet date and projected market rates obtained from the currency's coupon-rate yield curves. The linear convention of 360 calendar days was used to determine coupon rates of positions indexed in foreign currencies, while the exponential convention of 252 business days was used to determine coupon rates for positions indexed to CDI rates.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Consolidated derivatives financial instruments shown below are registered with B3 and classified as swaps, usually, that do not require margin deposits.

Consolidated
Accumulated effects from fair value
Notional Value · Amount receivable (payable)
Description12.31.202312.31.202212.31.202312.31.2022
Assets position820,2981,701,30485,288158,023
Foreign Currency609,7941,526,619256105,663
US$(1)(2)369,5441,428,56527105,472
EUR(1)125,84895,231229167
NDF US$(3)114,4022,823—24
Floating rate172,471143,8131,9521,357
CDI(1)172,471143,8131,9521,357
Inflation rates38,03330,87283,08051,003
IPCA(2)38,03330,87283,08051,003
Liabilities position(820,298)(1,701,304)(94,703)(164,141)
Floating rate(533,425)(1,579,506)(93,805)(163,730)
CDI(1)(2)(533,425)(1,579,506)(93,805)(163,730)
Fixed rate(114,402)(2,823)(898)—
NDF US$(3)(114,402)(2,823)(898)—
Foreign Currency(172,471)(118,975)—(411)
US$(1)(169,247)(143,813)—(411)
EUR(1)(3,224)24,838——
Long position85,288158,023
Current8,336113,501
Non-current76,95244,522
Short position(94,703)(164,141)
Current(6,948)(86,548)
Non-current(87,755)(77,593)
Amounts payable, net(9,415)(6,118)

(1)Foreign currency swap (euro and CDI x euro) (R$122,241) and (US dollar and CDI x US dollar) (R$198,014) – swap operations contracted with maturities until March 11, 2024, with the objective of protecting against exchange variation risks of net amounts payable (book value of R$122,243 payable and R$198,011 payable, respectively).

(2)Swap IPCA x CDI (R$46,878) – swap operations contracted with maturities in 2033 with the objective of protecting against the risk of variation of the IPCA (book value of R$46,878 payable).

(3)NDF dollar x (R$898) – forward operations contracted with maturities up to June 11, 2024, with the objective of protecting against exchange variation risks of service contracts (book value of R$898 payable).

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

c.2)Net changes of derivative financial instruments

12.31.202312.31.2022
Balance at the beginning of the fiscal year(6,118)(12,676)
Payments142,637166,659
Receipts(27,484)(55,617)
Effects on the financial result of fair value adjustments(110,089)(82,951)
Effects on equity of fair value adjustments(8,361)(21,533)
Balance at the end of the year(9,415)(6,118)

c.3)Aging of derivative financial instruments (net)

Maturing in
Swap contract202420252026202720282029 onwardsAmount receivable (payable) on 12.31.2023
IPCA x CDI6,1286,8455,5835,5794,935(33,745)(4,675)
NDF US$ x Fixed rate(898)—————(898)
Foreign currency x CDI(5,794)—————(5,794)
CDI x Foreign Currency1,952—————1,952
Total1,3886,8455,5835,5794,935(33,745)(9,415)

For the purposes of preparing its financial statements, the Company adopted the fair value hedge accounting methodology for its foreign currency swaps x CDI and IPCA x CDI for hedging or financial debt. Under this arrangement, both derivatives and hedged risk are recognized at fair value.

On December 31, 2023, and 2022, the derivatives financial instruments generated net results (parent company and consolidated) of negative R$110,089 and positive of R$105,522, respectively (Note 28).

c.4)Sensitivity analysis of the Company's risk variables

CVM Resolution 475/2008 requires listed companies to disclose sensitivity analyses for each type of financial instruments market risk that management believes to be significant at the end of each period, including all derivative financial instrument transactions.

Each financial instrument derivative transactions were assessed, and assumptions included a probable base scenario and a further two stressed scenario that could adversely impact the Company.

For the probable base scenario, at the maturity dates for each of the transactions, the market rates sourced from B3 yield curves (currencies and interest rates) were used plus data from the IBGE, Central Bank, FGV, among others. In the probable scenario, there is no impact on the fair value of the above-mentioned derivatives. For scenarios II and III, as per the CVM rule, risk variables were stressed by 25% and 50% respectively.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Since the Company only holds derivatives to hedge its foreign currency assets and liabilities, other scenarios are not applicable. For these transactions, the Company reported the consolidated net exposure in each of the above-mentioned three scenarios on December 31, 2023.

TransactionRiskProbable25% depreciation50% depreciation
Hedge (assets position)Derivatives (depreciation risk EUR)122,241152,801183,361
Payables in EURDebt (appreciation risk EUR)(148,501)(185,626)(222,751)
Receivables in EURDebt (depreciation risk EUR)26,25832,82239,387
Net Exposure(2)(3)(3)
Hedge (assets position)Derivatives (depreciation risk US$)198,014247,517297,021
Payables in US$Debt (appreciation risk US$)(314,175)(392,719)(471,263)
Receivables in US$Debt (depreciation risk US$)116,164145,205174,246
Net Exposure334
Hedge (assets position)Derivatives (risk of decrease in IPCA)46,87832,01718,530
Debt in IPCADebt (risk of increase in IPCA)(46,878)(32,017)(18,530)
Net Exposure———
Hedge (assets position)Derivatives (depreciation risk US$)(898)(1,123)(1,404)
OPex em US$OPex (appreciation risk US$)8981,1231,404
Net Exposure———
Hedge (CDI position)
Hedge US$ and EUR (liabilities position)Derivatives (risk of decrease in CDI)6,9486,8756,824
Hedge IPCA (liabilities position)Derivatives (risk of increase in CDI)(85,803)(85,793)(88,245)
Net Exposure(78,855)(78,918)(81,421)
Total net exposure in each scenario(78,854)(78,918)(81,420)
Net effect on changes in current fair value—(64)(2,566)

The fair values shown in the table above are based on the portfolio position on December 31, 2023, but do not contemplate other changes to market variables which are constantly monitored by the Company. The use of different assumptions could significantly affect the estimates.

For calculation of the net exposure for the sensitivity analysis, all derivatives were considered at market value and hedged items designated for hedges for accounting purposes were also considered at fair value.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The assumptions used by the Company for the sensitivity analysis on December 31, 2023, were as follows:

Risk VariableProbable25% depreciation50% depreciation
US$4.84006.05007.2600
EUR5.35006.69008.0300
IPCA4.68%5.89%7.11%
IGPM(3.18)%(3.96)%(4.73)%
CDI11.65%14.77%17.97%

d)Classification of financial assets and liabilities by category and fair value hierarchy

For the purposes of disclosing fair value, the Company and its subsidiaries determined classes of assets and liabilities based on the nature, characteristics and risks of the asset or liability and the level of the fair value hierarchy.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Below, we present the composition and classification of financial assets and liabilities as of December 31, 2023 and 2022.

Book value · Fair value
Classification by categoryFair value hierarchy12.31.202312.31.202212.31.202312.31.2022
Financial Assets
Current
Cash and cash equivalents (Note 3)14,358,2762,273,8344,358,2762,273,834
Financial investments (note 4)11,1481,0161,1481,016
Trade accounts receivable (Note 5)19,318,0778,691,1149,318,0778,691,114
Derivative transactions (Note 32)2Level 28,336113,5018,336113,501
Sale of real estate and other receivables (Note 11)1106,22393,142106,22393,142
Related-party receivables (Note 11)1259,426253,144259,426253,144
Non-current
Financial investments (note 4)136,16943,52236,16943,522
Trade accounts receivable (Note 5)1351,036399,029351,036399,029
Derivative transactions (Note 32)2Level 276,95244,52276,95244,522
Sale of real estate and other receivables (Note 11)151,12948,33851,12948,338
Related-party receivables (Note 11)18,820181,0858,820181,085
Total financial assets14,575,59212,142,24714,575,59212,142,247
Financial Liabilities
Current
Trade accounts payable, net (Note 17)18,169,9457,415,7988,169,9457,415,798
Loans and financing (Note 21)1—1,073,090—1,073,090
Leases (Note 21)2Level 23,877,0903,503,1673,877,0903,503,167
Debentures (Note 21)1221,589236,833221,589236,833
5G Licenses (Note 21)1351,291652,301351,291652,301
Liabilities for the acquisition of a company (Note 21)125,690554,55425,690554,554
Derivative transactions (Note 32)2Level 26,05086,5326,05086,532
Derivative transactions (Note 32)3Level 28981689816
Liabilities with ANATEL (Note 23)199,88442,04599,88442,045
Amounts to be refunded to customers (Note 23)1124,53363,460124,53363,460
Liabilities with related parties (Note 23)15,103118,3035,103118,303
Non-current
Leases (Note 21)2Level 29,718,9498,529,4369,718,9498,529,436
Debentures (Note 21)13,500,0003,500,0003,500,0003,500,000
5G Licenses (Note 21)1949,3951,191,670949,3951,191,670
Liabilities for the acquisition of a company (Note 21)163,19860,74563,19860,745
Other creditors (nota 21)130,025—30,025—
Derivative transactions (Note 32)2Level 287,75577,59387,75577,593
Liabilities with ANATEL (Note 23)1829,636734,833829,636734,833
Liabilities with related parties (Note 23)15686,4215686,421
Total financial liabilities28,061,59927,846,79728,061,59927,846,797

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Classification by category

(1)Amortized cost

(2)Measured at fair value through profit or loss

(3)Measured at fair value through OCI

e)Capital management

The purpose of the Company's capital management is to ensure maintenance of a high credit rating and an optimal capital ratio to support the Company's business and maximize shareholder value.

The Company manages its capital structure by making adjustments and adapting to current economic conditions. In seeking such equilibrium, the Company may pay dividends, obtain new loans, issue debentures and contract derivatives. For the year ended December 31, 2023, there were no changes in capital structure objectives, policies or processes.

The Company includes in the net debt structure the balances of loans, financing, debentures, leases, 5G licenses, contractual retention and contingent liabilities arising from the acquisition of Companies, other creditors and derivative financial instruments, less cash and equivalents cash, financial investments in FIDC, accounts receivable from credit rights (FIDC Vivo Money) and judicial deposit related to liability for the acquisition of companies.

The Company’s ratio of consolidated debt to shareholders’ equity consists of the following:

12.31.202312.31.2022
Cash and cash equivalents4,358,2762,273,834
Financial investments1,1481,016
Accounts receivable – FIDC Vivo Money (net of estimated losses)208,194158,259
Judicial deposit (Garliava)—522,297
Loans and financing, debentures, leases and other creditors(18,737,227)(19,301,796)
Derivative transactions, net(9,415)(6,118)
Net debt(14,179,024)(16,352,508)
Net equity69,627,32068,455,847
Net debt-to-equity ratio20.36%23.89%

f)Risk management policy

The Company and its subsidiaries are exposed to several market risks as a result of its commercial operations, debts contracted to finance its activities and debt-related financial instruments.

f.1)Currency Risk

The Company is exposed to the foreign exchange risk for financial assets and liabilities denominated in foreign currencies, which may reduce receivables or increase payables depending on the exchange rate in the period.

Hedging transactions were executed to minimize the risks associated with exchange rate changes on financial assets and liabilities in foreign currencies. This balance is subject to daily changes due to the dynamics of the business. However, the Company intends to cover the net balance of these assets and obligations (US$33,796 thousand, €18,409 thousand and £66 thousand paid by December 31, 2023, and US$26,979 thousand, €17,264 thousand and £66 thousand paid by December 31, 2022) to mitigate its foreign exchange risks.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

f.2)Interest and Inflation Risk

This risk may arise from an unfavorable change in the domestic interest rate, which may adversely affect financial expenses from the portion of debentures referenced to the CDI and liability positions in derivatives (currency hedge and IPCA) pegged to floating interest rates (CDI).

To reduce exposure to the floating interest rate (CDI), the Company and its subsidiaries invested cash equivalents of R$4,289,932 and R$2,220,385 on December 31, 2023, and December 31, 2022, respectively, mostly in short-term CDI-based financial investments (CDBs). The carrying amounts of these instruments approximate their fair values, as they may be redeemed in the short term.

f.3)Liquidity Risk

Liquidity risk consists of the possibility that the Company might not have sufficient funds to meet its commitments due to the different timing and settlement terms of its rights and obligations.

The Company structures the maturities of financial instruments so as not to affect their liquidity.

The Company's cash flow and liquidity are managed on a daily basis by the operating departments to ensure that cash flows and contracted funding, when necessary, are sufficient to meet scheduled commitments in to mitigate liquidity risk.

The maturity profile of consolidated financial liabilities includes future principal and interest amounts up to the maturity date. For fixed rate liabilities, interest was calculated based on the indices established in each contract. For floating rate liabilities, interest was calculated based on the market forecast for each period.

f.4)Credit Risk

The credit risk arises from the possibility that the Company may incur losses resulting from the difficulty in receiving billed amounts related to the provision of services and the sale of handsets and equipment to its B2C and B2B customers, in addition to the sale of handsets and pre-activated prepaid cards to the distributor network.

Credit risk with accounts receivable is diversified and minimized through strict control of the customer base and constant risk analysis. The Company constantly monitors the level of accounts receivable and limits the risk of overdue accounts by cutting off access to the telephone line if the invoice is past due. For the prepaid mobile customer base, which requires advance loading, there is no credit risk. Exceptions are made for emergency services that must be maintained for reasons of national security or defense.

Credit risk on sales of pre-activated prepaid handsets and cards is managed through a prudent policy for granting credit, using modern credit scoring methods, analyzing financial statements and consultations to commercial databases, in addition to requesting guarantees.

The Company and its subsidiaries are also subject to credit risk arising from their investments, letters of guarantee received as collateral for certain transactions and receivables from derivative transactions. The Company and its subsidiaries control the credit limits granted to each counterpart and diversify this exposure across first-tier financial institutions as per current credit ratings of financial counterparties.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

f.5)Environmental Risks

The Company's operations and properties are subject to various environmental laws and regulations that govern environmental licenses and registrations, protection of fauna and flora, atmospheric emissions, waste management and remediation of contaminated areas, among others. If the Company or its business partners are unable to comply with current and future legal requirements, or identify and manage new or existing environmental liabilities, it will have to incur significant costs, which include investigation and remediation costs, indemnities, compensation, adjustment of conduct, fines, suspension of activities and other penalties, investments to improve facilities or change operations, in addition to damage to the Company's reputation in the market.

The identification of new relevant environmental issues, changes in assessment criteria by regulatory agencies, entry into force of more restrictive laws and regulations or other unforeseen events may result in significant environmental liabilities and their respective costs. The occurrence of any of these factors could have a material adverse effect on the Company's business, results of operations and financial condition. According to article 75 of Law No. 9,605/1998, the maximum fine for non-compliance with the environmental law is R$50 plus losses related to embargoes or administrative sanctions, in addition to indemnities and repairs for damages caused to the environment.

Climate change poses a series of potential environmental risks for telecommunications operators, including the Company, both from a regulatory and operational perspective. The increase in the intensity and frequency of extreme precipitation events, cyclones, floods and fires may damage, suspend or interrupt the Company's transmission operations for an indefinite period. If successive serious natural disasters occur, the Company may not have sufficient resources to repair its infrastructure in a timely and cost-effective manner.

In a simulation, an increase in temperature directly affected the operational conditions of the Company's network equipment, causing failures, accelerated wear and loss of assets and, therefore, increases in the risks of service interruptions. Cooling equipment essential for the Company's operation. Therefore, global warming may also increase the need for cooling with higher energy use and operating costs.

The telecommunications sector is not especially dependent on fossil fuels, but it is very dependent on electricity consumption for its networks, so that an increase in electricity prices due to the scarcity of natural resources could have a significant impact on the Company's related operating expenses. The estimated economic impact of this risk is classified as substantive in the horizon of 2030.

To manage climate risks, the Company encourages energy efficiency programs and plans for renewable energy and distributed energy generation. It also has a dedicated business continuity area, guided by the Global Business Continuity Regulation (“GBC“), which prescribes the preventive risk management, ensuring the resilience of its operations from possible interruption.

f.6)Risks Relating to the Brazilian Telecommunications Industry and the Company

The Company's business is subject to extensive regulation, including any regulatory changes that may occur during the terms of the concession agreements and the Company's authorizations to provide telecommunication services in Brazil. ANATEL, oversees, among other matters: industry policies and regulations; licensing (including licensing of spectrum and bidding processes); fees and tariffs; competition, incentives and competitive aspects (including the Company's ability to grow by acquiring other telecommunications businesses); service, technical and quality standards; consumer rights; penalties and other sanctions related to interconnection and agreements; in addition to related obligations to the universalization of services.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

The Brazilian telecommunications regulatory framework is continuously evolving. The interpretation and enforcement of regulations, the assessment of compliance with regulations and the flexibility of regulatory authorities are all marked by uncertainty. The Company operates under authorizations and a concession from the Brazilian government, and the ability to maintain these authorizations and concession is a precondition to the Company's success. However, because of the changing nature of the Brazilian regulatory framework, the Company cannot guarantee that ANATEL will not adversely modify the terms of the Company's authorizations and/or licenses. Accordingly, the Company's operating authorizations and licenses, must meet specific requirements and maintain minimum quality, coverage and service standards. Any failure to comply with these requirements may result in the imposition of fines, penalties and/or other regulatory responses, including the termination of the Company's operating authorizations and concession. Any partial or total termination of any of the Company's operating authorizations and licenses or the Company's concession would have a material adverse effect on the Company's business, financial condition, revenues, results of operations and prospects.

In recent years, ANATEL has reviewed and introduced regulatory changes, especially regarding competition measures and interconnection fees charged among local providers of telecommunications services. Asymmetric competition measures may include regulations aimed at rebalancing markets where one participant has significantly different market share over other competitors. The adoption of disproportionately asymmetric measures could have a material adverse effect on the Company's business, financial condition, revenues, results of operations and prospects.

In this sense, it is important to highlight that, as stated in ANATEL's regulatory agenda for the 2023-2024 biennium, the revision of the General Competition Targets Plan (“PGMC“), approved by the Resolution no. 600, of November 8, 2012 and updated by Resolution no. 694, of July 17, 2018, which concentrates, in a single normative instrument, a set of specific measures aimed at promoting competition and establishes the milestones for future reassessments of the performance of sectoral competition. This review, which takes place every four years and began with the publication of public consultation no. 64, of November 6, 2023, is dedicated to the reassessment of relevant markets in the sector, asymmetric regulatory measures and power holders of Significant Market (“PMS“), previously established by the regulation itself. Also in November 2023, ANATEL submitted to public consultation the review of the Spectrum Use Regulation (“RUE”), approved by Resolution No. 671, of November 3, 2016. The new wording proposed by ANATEL includes, among other changes , new rules for granting authorizations for the use of spectrum on a secondary basis, in addition to changes in the procedures for evaluating the efficient use of spectrum by ANATEL. The expectation, indicated in the regulatory agenda for the 2023-2024 biennium, is that the new RUE will be published in the fourth quarter of 2024.

Complementing the PGMC review, UPI's recent acquisition of the mobile assets of OI Móvel S.A. by the three largest operators in the Brazilian SMP market (Vivo, Claro and TIM), raised competition concerns by ANATEL and CADE, which imposed regulatory remedies in order to promote competitive conditions in the markets, among which: (i) Reference Offer in the Relevant National Roaming Market; (ii) Reference Offer for developing Personal Mobile Service – SMP through Virtual Network MVNO – (“ORPA de MVNO”); (iii) Offer of Temporary and Onerous Assignment of Radio Frequency Use Rights; and (iv) Industrial Network Exploration Offer.

Regarding the Reference Offer, of Wholesale National Roaming Products (“National Roaming ORPA”), the regulatory remedy uses as a basis the reference values approved and calculated by ANATEL, based on a new methodology to study the roaming market cost model (LRIC + bottom-up model – Act No. 8822/2022). As a result of the change in the methodology used, the new reference values show a significant reduction when compared to the reference values previously in force (FAC-HCA top down model– Act No. 9157/2018).

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Still on the Offers mentioned above, specifically the MVNO ORPA and the National Roaming ORPA (“ORPAs”), they were being debated within the scope of ANATEL to discuss the following concepts: (i) Requirement of Exclusivity of Contracting Companies: ANATEL decided, for MVNO LTRO, that the exclusivity requirement violates Res. 550/2010 and therefore cannot be maintained as a condition. For the Roaming LTRO, exclusivity may only be required in cases of contracting (a) National Roaming under an Industrial Exploration regime and (b) conventional National Roaming (transitional use) only on the 5GSA network; and (ii) Collection of Minimum Monthly Deductible: ANATEL decided that in both LTROs the minimum monthly deductible cannot be charged for a period of 05 (five) years.

The Company currently has contracts signed with the possibility of charging the minimum monthly franchise both in the National Roaming market and in the MVNO market, so that current contracts, depending on the contracting companies, can be migrated to the new updated offers.

Generally, the adoption of disproportionately asymmetric measures and the prospect of adoption, by ANATEL, of concepts, prices and remuneration models may impact remuneration and costs, causing considerable harm to the business, financial condition, revenues, results operations and prospects of the Company.

As to the interconnection fees, an important part of the Company's revenue and cost bases, these are charged among telecommunications service providers in order to allow and remunerate the interconnected use of their networks. To the extent that changes to the rules governing interconnection fees reduce the fees of the Company or its ability to collect such fees, the Company's businesses, financial condition, revenues, results of operations and prospects could be adversely affected.

In addition, the Company is also subject to changes in rules and regulations aimed at preserving the rights of consumers of telecommunications services. In this sense, it should be added that ANATEL published, in November 2023, the new General Regulation on Consumer Rights (“RGC”), through Resolution No. 765/2023, which will replace Resolution No. 632/2014. This new Regulation changes some provisions in a more relevant way, such as the way telecommunications service offers are made and the rules for blocking due to default, in addition to updating/modernizing some service rules.

Therefore, the Company's business, results of operations, revenues and financial conditions could be negatively affected by the actions of the Brazilian authorities, including, in particular, the following: the introduction of new or less flexible operational and/or service requirements; the granting of operating licenses in the Company's areas; limitations on interconnection fees the Company can charge to other telecommunications service providers; imposition of significant sanctions or penalties for failure to comply with regulatory obligations; delays in the granting of, or the failure to grant, approvals for rate increases; and antitrust limitations imposed by ANATEL and CADE.

f.7)Insurance Coverage

The policy of the Company and its subsidiaries, as well as the Telefónica Group, is to contract insurance coverage for all significant assets and liabilities of high-risk based on Management's judgment and following Telefónica corporate program guidelines.

On December 31, 2023, the maximum limits of claims (established pursuant to the agreements of each entity consolidated by the Company) for significant assets, liabilities or interests covered by insurance and their respective total R$900,000 for operational risks (including business interruption) and R$75,000 for general civil liability.

The independent auditors' scope of work does not cover reviewing the sufficiency of the insurance coverage, which was determined by the Company's Management and which it considers sufficient to cover potential claims.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

f.8)Compliance

The Company is subject to compliance with national legislation related to combating corruption, in particular Law No. 12,846/2013 and Decree No. 11,129/2022, as well as foreign legislation relating to the same topic in the jurisdictions in which it operates as a securities issuer and securities, more specifically the US Foreign Corrupt Practice Act – FCPA of 1977.

Violations of legislation aimed at combating corruption may result in financial penalties, damage to reputation and other legal consequences that may negatively affect the Company's activities, the results of its operations or its financial condition.

The Company has internal policies and procedures designed to prevent, detect and remedy non-compliance with these laws by the Company's directors, officers, partners, executives, representatives and service providers and develops and implements initiatives to ensure continuous improvement of its Compliance Program, through a robust organizational and governance structure that guarantees operations based on ethics, transparency and respect for applicable laws and regulations.

As a result of the Company's commitment to maintaining a robust Compliance Program, the Company obtained the DSC 10,000 certificate - Guidelines for the Compliance System (valid until December 14, 2024) in the years 2020, 2021, 2022 and 2023. The certificate DSC 10.00 highlights the evolution of its Compliance Program over the last few years. Furthermore, in 2023, the Company also received Pro Ética recognition, an initiative from the Comptroller General of the Union (CGU) that publicly recognizes companies that practice voluntary integrity practices.

  1. ADDITIONAL INFORMATION ON CASH FLOWS

The following is a reconciliation of the consolidated cash flow financing activities for the year ended December 31, 2023, and 2022.

Cash flows from financing activities · Cash flows from operating activities · Financing activities not involving cash and cash equivalents
Balance on 12.31.2022 · Additions · Write-offs (payments) · Write-offs (payments) · Financial charges, fair value, monetary and exchange rate updates, write-offs and reversals · Additions (cancellations) of leases contracts and supplier financing · Business combination · Interim and unclaimed dividends and interest on equity · Balance on 12.31.2023
Interim dividends and interest on equity3,187,417—(3,832,612)————2,893,0792,247,884
Loans and financing1,073,09030,025(1,056,060)(34,236)17,206———30,025
Leases12,032,603—(2,754,909)(1,481,392)1,392,5704,407,167——13,596,039
Debentures3,736,833——(501,765)486,521———3,721,589
Liabilities for the acquisition of a company615,299—(24,038)(4,973)38,070(561,285)25,815—88,888
5G Licences1,843,971—(616,936)(31,912)105,563———1,300,686
Derivative financial instruments6,118(107,714)(7,439)118,450———9,415
Total22,495,33130,025(8,392,269)(2,061,717)2,158,3803,845,88225,8152,893,07920,994,526

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

Cash flows from financing activities · Cash flows from operating activities · Financing activities not involving cash and cash equivalents
Balance on 12.31.2021AdditionsWrite-offs (payments)Write-offs (payments)Financial charges, foreign exchange variationAdditions (cancellations) of leases contracts and supplier financingBusiness combinationInterim and unclaimed dividends and interest on equityBalance on 12.31.2022
Interim dividends and interest on equity4,265,715—(5,709,263)————4,630,9653,187,417
Loans and financing224,6101,000,000(224,606)(23,481)96,567———1,073,090
Leases11,230,099—(2,940,222)(1,300,792)1,292,3763,162,118589,024—12,032,603
Debentures1,028,4633,500,000(1,000,000)(39,011)247,381———3,736,833
Liabilities for the acquisition of a company——(100,000)—39,488—675,811—615,299
5G Licences4,450,806—(2,721,392)(168,227)282,784———1,843,971
Derivative financial instruments12,676—(111,042)—104,484———6,118
Total21,212,3694,500,000(12,806,525)(1,531,511)2,063,0803,162,1181,264,8354,630,96522,495,331
  1. CONTRACTUAL COMMITMENTS AND GUARANTEES

a)Contractual commitments

The Company has unrecognized contractual commitments arising from the purchase of goods and services, which mature on several dates, with monthly payments.

On December 31, 2023, the total consolidated nominal values equivalent to the full contract period were:

Year
20241,015,822
2025749,362
2026438,382
2027358,300
2028334,504
2029 onwards730,684
Total(1)3,627,054

(1)Includes R$154.4 millions, referring to contracts for the provision of security services with Telefónica Cybersecurity Tech, S.L.U. (“CyberCo”) and its subsidiaries, companies of the Telefónica Group.

Telefônica Brasil S.A.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Years ended December 31, 2023, 2022 and 2021

(In thousands of Reais, unless otherwise stated)

b)Guarantees

On December 31, 2023, the Company had guarantees for several commitments with ANATEL, suppliers and legal proceedings:

Insurance of guarantee(1)26,935,174
Letters of guarantee4,596,336
Judicial deposits and garnishments (Note 10)2,911,929
Property and equipment (Note 13.f)101,220
Financial investments in guarantee of lawsuits (Note 4)36,169
Total34,580,828

(1)These refer to insurance amounts contracted to ensure the continuity of legal proceedings (note 20).

  1. SUBSEQUENT EVENTS

a)CADE approval of the joint venture between the Company and Auren (note 1.c.7)

On January 5, 2024, CADE's General Superintendence approved, without restrictions, Merger Act No. 08700.009212/2023-71, referring to the creation of the joint venture between the Company and Auren. The completion of the transaction is still subject to obtaining authorization from the European antitrust body.

b)Company Capital Reduction

The Company, in accordance with and for the purposes of the provisions of article 157, paragraph 4, of Law No. 6,404, of December 15, 1976, as amended (“Corporation Law”), and the provisions of CVM Resolution No. 44, of 23 of August 2021, informed its shareholders and the market in general, in continuity with the Relevant Fact disclosed on November 8, 2023 that, in an EGM held On January 24, 2024, the reduce the Company's share capital in the amount of R$1,500,000 was approved, without the cancellation of shares, under the terms of article 173 of the Brazilian Corporation Law, maintaining it the number of shares and the percentage of shareholder participation in the Company's share capital remain unchanged (“Reduction”). Consequently, the Company's share capital will be changed from R$63,571,416 to R$62,071,416.

The Reduction will be implemented by refunding to shareholders, in national currency, the amount of R$0.90766944153 per common share issued by the Company, considering the number of common shares issued by the Company in circulation on January 24, 2024, which already reflects the cancellation of certain shares issued by the Company held in treasury, carried out on December 22, 2023, as per the Material Fact disclosed on December 26, 2023. Due to the Company's Share Buyback Program, the aforementioned value per share ordinary shares may undergo changes considering the Company's shareholding base to be verified on April 10, 2024. Therefore, the shareholding position to be considered for receiving the resources resulting from the Reduction will be that contained in the Company's records at the end of April 10th 2024, and after this date, shares issued by the Company will be considered ex-refund rights.

The resources resulting from the Reduction will be paid in a single installment, until July 31, 2024, on a date to be defined in due course by the Company's Board of Directors, individually to each shareholder and in proportion to their respective shares in the Company's share capital.

The Reduction will become effective after the 60-day deadline for creditors' opposition has passed, counting from the publication of the minutes of the EGM, as provided for in article 174 of the Brazilian Corporation Law.

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