RingCentral, Inc.
For the period ended Sep 30, 2025. Filed Nov 5, 2025.
View on SEC.govAbout this filing
A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2025 · Filed Nov 5, 2025
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2025-06-30; filed 2025-08-07.
0001384905-25-000040
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2025-09-30; filed 2025-11-05.
0001384905-25-000053
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 101 previous paragraphs and 102 current paragraphs.
62 unchanged; 29 reworded; 11 added; 9 removed; 1 previous and 0 current paragraphs rearranged.
Tables are not compared: 12 previous and 12 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (11)
Current report
RingCentral is an agentic voice AI–powered cloud business communication services provider, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral AI receptionist, virtual assistant, and conversation intelligence address every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers solutions for before, during, and after each human interaction.
Current report
•RingCentral Agentic Voice AI Communications Suite. A suite of AI products that address every phase of the conversation journey — before, during, and after each human interaction. The portfolio includes AI Receptionist (“AIR”), AI Virtual Assistant (“AVA”), and AI Conversation Expert (“ACE”).
Current report
◦AI Receptionist (“AIR”). AIR acts as an autonomous voice AI agent that answers calls, understands customer intent, handles questions, captures leads with CRM integration and hands off conversations seamlessly with detailed summaries to live customer support representatives.
Current report
◦AI Virtual Assistant (“AVA”). AVA provides real-time assistance across interactions with real-time call and meeting summaries that automatically capture key points, open questions, and action items during calls and meetings, and an AI writer that composes and translates messages across multiple languages. It adapts to the user’s context surfacing dynamic prompts and relevant actions that evolve with each task.
Current report
◦AI Conversation Expert (“ACE”). ACE leverages and expands on technology previously marketed as RingSense. ACE unlocks business insights from voice conversations and unifies customer and employee conversations into a single analytics and insight layer across the business. The new Insights module gives leaders real-time visibility into customer sentiment, revenue trends, and team performance, helping them understand the “why” behind performance metrics and take data-driven action faster.
Current report
Research and development expenses decreased by $4.2 million, or (5)%, for the three months ended September 30, 2025, as compared to the respective prior year period. The decrease was primarily driven by a $3.9 million reduction in share-based compensation expense due to disciplined new grant activity.
Current report
Research and development expenses decreased by $5.0 million, or (2)%, for the nine months ended September 30, 2025, as compared to the respective prior year period. The decrease was primarily driven by a $10.6 million reduction in share- based compensation expense due to disciplined new grant activity, partially offset by a $2.8 million increase in overhead expenses, and $2.3 million increase in headcount-related costs.
Current report
General and administrative expenses increased by $1.9 million, or 3%, for the three months ended September 30, 2025, as compared to the respective prior year period. This increase was driven primarily by a $4.1 million increase in professional fees and a $2.0 million increase in business fees and taxes, partially offset by a $3.8 million reduction in share-based compensation due to disciplined new grant activity.
Current report
General and administrative expenses decreased by $14.1 million, or (7)%, for the nine months ended September 30, 2025, as compared to the respective prior year period. This decrease was primarily driven by a $19.0 million reduction in share-based compensation resulting from disciplined new grant activity, and a $5.5 million reduction in headcount-related costs. These decreases were partially offset by a $3.8 million increase in business fees and taxes and $2.4 million in overhead costs.
Current report
Interest expense. Interest expense decreased by $2.5 million, or (15)%, for the three months ended September 30, 2025, and $2.1 million, or (4)%, for the nine months ended September 30, 2025, as compared to the respective prior year period, primarily driven by reduction in our outstanding Term Loan and 2030 Senior Notes due to principal repayments aggregating to $113.9 million.
Current report
Other income (expense). Other income decreased by $0.9 million for the three months ended September 30, 2025, as compared to the respective prior year, primarily driven by a decrease in interest income from our investments as a result of lower cash balances held in money market funds.
Removed paragraphs (9)
Previous report
Over the past 26 years, RingCentral has transformed business communications, leading the shift from on-premises legacy communications to the cloud. Today, the company has an AI-powered multi-product portfolio including Unified Communications as a Service (“UCaaS”), Contact Center as a Service (“CCaaS”), Video & Events, and RingSense AI solutions. RingCentral’s core tenets include: a) Trust: We provide communications that businesses can trust with reliability, security, and privacy; b) Innovation: We execute through focused and strategic innovation, setting the bar in the industry for many market firsts; and c) Partnerships: We have a diverse set of strategic partners, global service providers, channel partners, and third-party developers.
Previous report
RingCentral is designed for intelligent, connected, and effortless businesses communications, making employee and customer experiences more productive and efficient.
Previous report
•AI Receptionist (“AIR”). AI Receptionist is an AI phone agent that answers questions by callers and routes calls to the right place. New features added to AIR include appointment booking with Google Calendar and Microsoft Outlook, support for new languages, and expanded country availability in the UK and Australia. Further, AIR Everywhere™ brings AI-powered call handling beyond RingEX to third-party telephony systems, both on-premises and cloud, making it accessible to everyone, and not limited to only RingCentral customers.
Previous report
•RingCentral Artificial Intelligence Solutions. RingCentral provides multiple AI solutions for RingEX and RingCX, including AI Assistant and AIR, designed to improve employee productivity, elevate customer experience and automate routine tasks.
Previous report
Research and development expenses decreased by $2.2 million, or (3)%, for the three months ended June 30, 2025, as compared to the respective prior year period. The decrease was primarily driven by a $5.1 million reduction in share-based compensation expense due to disciplined new grant activity. This was partially offset by a $1.9 million increase in headcount-related costs and a $1.0 million increase in overhead expenses.
Previous report
Research and development expenses decreased by $0.8 million, or 0%, for the six months ended June 30, 2025, as compared to the respective prior year period. The decrease was primarily driven by a $6.7 million reduction in share-based compensation expense due to disciplined new grant activity. This was partially offset by a $4.5 million increase in headcount-related costs, and a $2.1 million increase in overhead expenses.
Previous report
General and administrative expenses decreased by $9.0 million, or (12)%, for the three months ended June 30, 2025, as compared to the respective prior year period. This decrease was primarily driven by a $7.2 million reduction in share-based compensation due to disciplined new grant activity and a $3.1 million decrease in professional fees. These decreases were partially offset by a $2.2 million increase in overhead costs.
Previous report
General and administrative expenses decreased by $16.0 million, or (11)%, for the six months ended June 30, 2025, as compared to the respective prior year period. This decrease was primarily driven by a $15.2 million reduction in share-based compensation due to disciplined new grant activity, and a $4.5 million decrease in professional fees. These decreases were partially offset by a $3.3 million increase in overhead costs.
Previous report
Interest expense. Interest expense remained relatively consistent period-over-period for the three and six months ended June 30, 2025.
Reworded paragraphs (29)
Previous wording
•RingCX. RingCX is our native CCaaS solution, that delivers an AI-powered customer experience across multiple voice and digital channels with deep CRM integrations and a broad ecosystem of integrated partner solutions.
Current wording
•RingCX. RingCX is our native CCaaS solution, that delivers an AI-powered customer experience across multiple voice and digital channels with deep CRM integrations and a broad ecosystem of integrated partner solutions. We recently announced RingWEM that leverages and extends the recent acquisition of CommunityWFM workforce management. RingWEM complements RingCX by adding capabilities for agent performance, customer satisfaction through integrated, AI-powered insights.
Previous wording
Our flagship cloud-based offerings, RingEX and RingCX, are subscription based and made available at different package and pricing tiers, varying by the specific functionalities, services, and number of users. We primarily generate revenues from the sale of subscriptions to our offerings. Our subscription plans have monthly, annual, or multi-year contractual terms. We believe that this flexibility in contract duration is important to meet the different needs of our customers. For the three and six months ended June 30, 2025 and 2024, subscriptions revenues accounted for over 90% of our total revenues. The remainder of our revenues are primarily comprised of product revenues from the sale of pre-configured phones and professional services. We do not develop or manufacture physical phones and only offer them as a convenience to our customers. We rely on third-party providers to develop and manufacture these devices and fulfillment partners to successfully serve our customers.
Current wording
Our flagship cloud-based offerings, RingEX and RingCX, are subscription based and made available at different package and pricing tiers, varying by the specific functionalities, services, and number of users. We primarily generate revenues from the sale of subscriptions to our offerings. Our subscription plans have monthly, annual, or multi-year contractual terms. We believe that this flexibility in contract duration is important to meet the different needs of our customers. For the three and nine months ended September 30, 2025 and 2024, subscriptions revenues accounted for over 90% of our total revenues. The remainder of our revenues are primarily comprised of product revenues from the sale of pre-configured phones and professional services. We do not develop or manufacture physical phones and only offer them as a convenience to our customers. We rely on third-party providers to develop and manufacture these devices and fulfillment partners to successfully serve our customers.
Previous wording
Our revenue has primarily been driven by our flagship RingEX, RingCentral Contact Center, RingCX, and other fees. Our revenue is derived from sales through our direct and indirect sales channels, including resellers and distributors, strategic partners and global service providers. As of June 30, 2025, we had customers from a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, among others. For each of the three and six months ended June 30, 2025 and 2024, the vast majority of our total revenues were generated in the U.S. and Canada.
Current wording
Our revenue has primarily been driven by our flagship RingEX, RingCentral Contact Center, and RingCX. Our revenue is derived from sales through our direct and indirect sales channels, including resellers and distributors, strategic partners and global service providers. As of September 30, 2025, we had customers from a range of industries, including financial services, education, healthcare, legal services, real estate, retail, technology, insurance, construction, hospitality, and state and local government, among others. For each of the three and nine months ended September 30, 2025 and 2024, the vast majority of our total revenues were generated in the U.S. and Canada.
Previous wording
We have been actively implementing various measures to enhance operational efficiencies, expand margins and free cash flows while optimizing our working capital requirements. These include stricter discipline in spending, including stock-based grants, increased productivity, efficiency gains, and optimizing our go-to-market strategies.
Current wording
We have been actively implementing various measures to enhance operational efficiencies, expand margins and free cash flows while optimizing our working capital requirements. These measures include disciplined hiring, vendor consolidation, disciplined stock-based grants and increasing internal use of AI.
Previous wording
We believe that our Annualized Exit Monthly Recurring Subscriptions (“ARR”) is a leading indicator of our anticipated subscriptions revenues. We believe that trends in revenue are important to understanding the overall health of our business, and we use these trends in order to formulate financial projections and make strategic business decisions. Our ARR equals our Monthly Recurring Subscriptions multiplied by 12. Our Monthly Recurring Subscriptions equals the monthly value of all customer recurring charges at the end of a given month. For example, our Monthly Recurring Subscriptions at June 30, 2025 was $215.6 million. As such, our ARR at June 30, 2025 was $2.59 billion compared to $2.43 billion at June 30, 2024.
Current wording
We believe that our Annualized Exit Monthly Recurring Subscriptions (“ARR”) is a leading indicator of our anticipated subscriptions revenues. We believe that trends in revenue are important to understanding the overall health of our business, and we use these trends in order to formulate financial projections and make strategic business decisions. Our ARR equals our Monthly Recurring Subscriptions multiplied by 12. Our Monthly Recurring Subscriptions equals the monthly value of all customer recurring charges at the end of a given month. For example, our Monthly Recurring Subscriptions at September 30, 2025 was $219.2 million. As such, our ARR at September 30, 2025 was $2.63 billion compared to $2.48 billion at September 30, 2024.
Previous wording
Comparison of the Three and Six Months Ended June 30, 2025 and 2024
Current wording
Comparison of the Three and Nine Months Ended September 30, 2025 and 2024
Previous wording
Subscriptions revenue. Subscriptions revenue increased by $31.7 million, or 6%, for the three months ended June 30, 2025, and $64.3 million, or 6%, for the six months ended June 30, 2025, as compared to the respective prior year period. The increase was due to the acquisition of new customers, sale of new products, upsells of RingEX and additional offerings to our existing customer base. Our sales are derived from our direct and indirect sales channels, including resellers, distributors, strategic partners and global service providers.
Current wording
Subscriptions revenue. Subscriptions revenue increased by $32.9 million, or 6%, for the three months ended September 30, 2025, and $97.1 million, or 6%, for the nine months ended September 30, 2025, as compared to the respective prior year period. The increase was due to the acquisition of new customers, sale of new products, upsells of RingEX and additional offerings to our existing customer base. Our sales are derived from our direct and indirect sales channels, including resellers, distributors, strategic partners and global service providers.
Previous wording
Other revenue. Other revenue decreased by $4.2 million, or (16)%, for the three months ended June 30, 2025, and $9.0 million, or (17)%, for the six months ended June 30, 2025, as compared to the respective prior year period, primarily due to the timing of performance of professional services, and lower pricing for professional services.
Current wording
Other revenue. Other revenue decreased by $3.0 million, or (11)%, for the three months ended September 30, 2025, and $11.9 million, or (15)%, for the nine months ended September 30, 2025, as compared to the respective prior year period, primarily due to the timing of performance and lower pricing for professional services.
Previous wording
Subscriptions cost of revenues and gross margin. Cost of subscriptions revenues increased by $2.7 million, or 2%, for the three months ended June 30, 2025, as compared to the respective prior year period. The increase was primarily driven by a $3.6 million increase in third-party costs to support our solution offerings, a $2.0 million increase in headcount-related costs, and a $1.9 million increase in infrastructure support costs. These increases were partially offset by a $2.9 million reduction in share-based compensation expense due to disciplined new grant activity and a $2.5 million decrease in the amortization of intangible assets.
Current wording
Subscriptions cost of revenues and gross margin. Cost of subscriptions revenues increased by $3.1 million, or 2%, for the three months ended September 30, 2025, as compared to the respective prior year period. The increase was primarily driven by a $2.7 million increase in third-party costs to support our solution offerings and a $2.3 million increase in infrastructure support costs. These increases were partially offset by a $2.1 million reduction in share-based compensation expense due to disciplined new grant activity.
Previous wording
Cost of subscriptions revenues increased by $12.1 million, or 4%, for the six months ended June 30, 2025, as compared to the respective prior year period. The increase was primarily driven by a $7.6 million increase in third-party costs to support our solution offerings, a $6.4 million increase in infrastructure support costs, and a $5.7 million increase in headcount-related costs. These increases were partially offset by a $4.3 million reduction in share-based compensation expense due to disciplined new grant activity and a $5.4 million decrease in amortization of intangible assets. Subscription gross margin remained relatively consistent period-over-period for the three and six months ended June 30, 2025.
Current wording
Cost of subscriptions revenues increased by $15.2 million, or 3%, for the nine months ended September 30, 2025, as compared to the respective prior year period. The increase was primarily driven by a $10.3 million increase in third-party costs to support our solution offerings, a $9.0 million increase in infrastructure support costs, and a $4.5 million increase in headcount-related costs. These increases were partially offset by a $6.4 million reduction in share-based compensation expense due to disciplined new grant activity, and a $4.7 million decrease in amortization of intangible assets. Subscription gross margin remained relatively consistent period-over-period for the three and nine months ended September 30, 2025.
Previous wording
Other cost of revenues and gross margin. Cost of other revenues remained relatively consistent period-over-period for the three and six months ended June 30, 2025. Other revenue gross margin fluctuated mainly due to the timing of performance of professional services.
Current wording
Other cost of revenues and gross margin. Cost of other revenues decreased by $2.9 million, or (10)%, for the three months ended September 30, 2025, and $2.8 million, or (3)%, for the nine months ended September 30, 2025 as compared to the respective prior year period, primarily due to reduction in personnel costs. Other revenue gross margin fluctuated mainly due to the timing of performance of professional services.
Previous wording
Sales and marketing expenses decreased by $5.9 million, or (2)%, for the three months ended June 30, 2025, as compared to the respective prior year period. The decrease was primarily driven by a $7.5 million reduction in share-based compensation due to disciplined new grant activity, a $6.5 million decrease in personnel and contractor costs, primarily due to headcount reductions, and a $1.8 million reduction in professional fees. These decreases were partially offset by a $10.5 million increase in third-party commissions.
Current wording
Sales and marketing expenses increased by $4.6 million, or 2%, for the three months ended September 30, 2025, as compared to the respective prior year period. This increase was primarily driven by $11.4 million in asset write-down charges, and a $10.5 million increase in third-party commissions. These increases were partially offset by a $10.1 million reduction in personnel and contractor costs primarily due to headcount reductions, and an $8.2 million decrease in share-based compensation due to disciplined new grant activity.
Previous wording
Sales and marketing expenses decreased by $3.7 million, or (1)%, for the six months ended June 30, 2025, as compared to the respective prior year period. This decrease was primarily driven by a $11.2 million decrease in personnel and contractor costs due to headcount reductions, a $6.2 million reduction in share-based compensation due to disciplined new grant activity, and a $3.6 million decrease in professional fees. These decreases were partially offset by a $16.8 million increase in third-party commissions.
Current wording
Sales and marketing expenses increased by $0.8 million, or 0%, for the nine months ended September 30, 2025, as compared to the respective prior year period. The increase was primarily driven by a $27.3 million increase from third-party commissions, $11.4 million from asset write-down charges, and $2.4 million from amortization of deferred sales commission costs. These increases were partially offset by a $21.4 million reduction in personnel and contractor costs, largely due to headcount reductions, a $14.4 million decrease in share-based compensation due to disciplined new grant activity, and a $4.3 million decrease in professional fees.
Previous wording
We expect to incur incremental sales and marketing expenses to support our growth while driving cost efficiencies by further optimizing our go-to-market strategies.
Current wording
We expect to incur incremental sales and marketing expenses to support our growth while driving operational efficiencies.
Previous wording
Other income decreased by $15.2 million for the six months ended June 30, 2025, as compared to the respective prior year. This decrease was primarily driven by a $7.7 million gain recognized in the prior-year period related to an amended agreement with a strategic partner. During the three months ended June 30, 2025, we recognized $4.7 million expense associated with the repurchase of our 2030 Senior Notes.
Current wording
Other income decreased by $16.1 million for the nine months ended September 30, 2025, as compared to the respective prior year. This decrease was primarily driven by a $7.7 million gain recognized in the prior-year period related to an amended agreement with a strategic partner, a $4.0 million reduction in interest income from our investments due to lower cash balances held in money market funds, and the recognition of a $4.7 million expense associated with the repurchase of our 2030 Senior Notes during the nine months ended September 30, 2025.
Previous wording
Net income increased by $27.9 million for the three months ended June 30, 2025, as compared to the respective prior year period. This improvement was largely due to a $42.3 million increase in income from operations, driven by higher subscription revenues and lower operating expenses. The reduction in operating expenses reflects ongoing disciplined spending, including a $23.3 million reduction in share-based compensation.
Current wording
Net income increased by $25.4 million for the three months ended September 30, 2025, as compared to the respective prior year period. This improvement was largely due to a $27.5 million increase in income from operations, driven by higher subscription revenues and lower operating expenses. The reduction in operating expenses reflects ongoing disciplined spending, including a $19.0 million reduction in share-based compensation.
Previous wording
Net income increased by $46.1 million for the six months ended June 30, 2025, as compared to the respective prior year period. This improvement was largely due to a $63.6 million increase in income from operations, driven by higher subscription revenues and lower operating expenses. The reduction in operating expenses reflects ongoing disciplined spending, including a $33.6 million reduction in share-based compensation.
Current wording
Net income increased by $71.5 million for the nine months ended September 30, 2025, as compared to the respective prior year period. This improvement was largely due to a $91.1 million increase in income from operations, driven by higher subscription revenues and lower operating expenses. The reduction in operating expenses reflects ongoing disciplined spending, including a $52.6 million reduction in share-based compensation.
Previous wording
We finance our operations primarily through sales to our customers, which could be billed either monthly or annually one year in advance. For customers with annual or multi-year contracts and those who opt for annual invoicing, we generally invoice only one annual period in advance and revenue is deferred for such advanced billings. We also have access to additional liquidity from our Term Loan and Revolving Credit Facility. As of June 30, 2025, and December 31, 2024, we had cash and cash equivalents of $168.1 million and $242.8 million, respectively. These amounts include restricted cash of $8.3 million and $7.4 million, respectively, held as a bank deposit for issuance of a foreign bank guarantee.
Current wording
We finance our operations primarily through sales to our customers, which could be billed either monthly or annually one year in advance. For customers with annual or multi-year contracts and those who opt for annual invoicing, we generally invoice only one annual period in advance and revenue is deferred for such advanced billings. We also have access to additional liquidity from our Term Loan and Revolving Credit Facility. As of September 30, 2025, and December 31, 2024, we had cash and cash equivalents of $145.4 million and $242.8 million, respectively. These amounts include restricted cash of $8.3 million and $7.4 million, respectively, held as a bank deposit for issuance of a foreign bank guarantee.
Previous wording
Under our share repurchase programs, share repurchases may be made at our discretion from time to time in open market transactions, privately negotiated transactions, or other means, subject to a minimum cash balance. The programs do not obligate us to repurchase any specific dollar amount or to acquire any specific number of shares of our Class A Common Stock. The timing and number of any shares repurchased under the programs will depend on a variety of factors, including stock price, trading volume, and general business and market conditions. During the six months ended June 30, 2025, we repurchased and settled approximately 3.0 million shares of our Class A Common Stock, by paying an aggregate amount of approximately $81.8 million under the plans previously authorized by our board of directors. As of June 30, 2025, approximately $186.0 million remained authorized and available under our share repurchase programs for future share repurchases. On July 30, 2025, our board of directors further increased this authorization to $500.0 million, subject to certain limitations. This authorization does not expire. Refer to Note 9, Stockholders’ Deficit in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information.
Current wording
Under our share repurchase programs, share repurchases may be made at our discretion from time to time in open market transactions, privately negotiated transactions, or other means. The programs do not obligate us to repurchase any specific dollar amount or to acquire any specific number of shares of our Class A Common Stock. The timing and number of any shares repurchased under the programs will depend on a variety of factors, including stock price, trading volume, and general business and market conditions. During the nine months ended September 30, 2025, we repurchased and settled approximately 6.9 million shares of our Class A Common Stock, by paying an aggregate amount of approximately $199.0 million under the plans previously authorized by our board of directors. The authorization under this program does not expire. As of September 30, 2025, approximately $384.1 million remained authorized and available under our share repurchase programs for future share repurchases. Refer to Note 10, Stockholders’ Deficit in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information.
Previous wording
During the first half of 2025, we made significant progress in reducing our outstanding debt by repaying $271.3 million of the principal amount. In March 2025, we repaid the remaining $161.3 million principal amount of our 2025 Convertible Notes upon maturity using cash and cash equivalents. In June 2025, we repaid $55.0 million of principal on our Term Loan, including $5.0 million scheduled quarterly payments. In June 2025, we further reduced our debt by making a $53.9 million cash payment to repurchase $50.0 million of principal on our 2030 Senior Notes. As of June 30, 2025, we have access to additional liquidity of $350.0 million available under our delayed draw-down Term Loan and $225.0 million available under our Revolving Credit Facility. Refer to Note 5, Long-Term Debt, in the accompanying Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information regarding our Credit Agreement, the 2030 Senior Notes, and the 2026 Convertible Notes. We were in compliance with all debt covenants as of June 30, 2025. We believe that cash flows from our operations, combined with $350.0 million of incremental capacity on our Term Loan and $225.0 million on our Revolving Credit Facility, as well as our ability to raise cash through additional financing, will provide adequate liquidity to extinguish our 2026 Convertible Notes on a timely basis as contractually required.
Current wording
During the nine months ended September 30, 2025, we reduced our outstanding debt by repaying $275.2 million of principal, including $161.3 million on our 2025 Convertible Notes upon maturity, $63.9 million on our Term Loan, and $50.0 million on our 2030 Senior Notes. As of September 30, 2025, we have access to additional liquidity of $650.0 million available under our delayed draw-down Term Loan and $305.0 million available under our Revolving Credit Facility. Refer to Note 5, Long-Term Debt, in the accompanying Notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q for additional information regarding our Credit Agreement, the 2030 Senior Notes, and the 2026 Convertible Notes. We were in compliance with all debt covenants as of September 30, 2025. We plan to utilize our cash flows from our operations, combined with $650.0 million of incremental capacity on our Term Loan and $305.0 million on our Revolving Credit Facility to settle our 2026 Convertible Notes on a timely basis as contractually required.
Previous wording
We believe that cash flows from our operations, existing liquidity sources as well as capital resources and ability to raise cash through additional financing will satisfy our future cash requirements and obligations for at least the next 12 months. Our future capital requirements will depend on many factors, including revenue growth and costs incurred to support customer growth, acquisitions and expansions, operating expenses, and capital equipment required to support our headcount and in support of our co-location data center facilities, our interest payments for both our Term Loan and 2030 Senior Notes, and the repayment of our 2026 Convertible Notes. Our capital expenditures in future periods are expected to grow in line with our business. We continually evaluate our capital needs and may decide to raise additional capital to fund the growth of our business for general corporate purposes through public or private equity offerings or through additional debt financing. The timing and amount of any such financing requirements will depend on a number of factors, including the maturity dates of our existing debt. We may from time to time seek to refinance certain of our outstanding debt through issuances of new notes or convertible debt, term loans, exchange transactions or debt repurchases. Such issuances, exchanges or repurchases, if any, will depend on prevailing market conditions, our ability to negotiate acceptable terms, our liquidity position and other factors. We may also from time to time seek to early repay or repurchase our debt through cash purchases and/or exchanges for equity or debt, in open-market purchases, privately negotiated transactions or otherwise. Such early repayments or repurchases, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. Refer to risk factors in Part II, Item 1A of this Quarterly Report on Form 10-Q for discussion of risks relating to our liquidity and capital resources.
Current wording
We believe that cash flows from our operations, existing liquidity sources including capital resources and ability to raise cash through additional financing will satisfy our future cash requirements and obligations for at least the next 12 months. Our future capital requirements will depend on many factors, including revenue growth and costs incurred to support customer growth, acquisitions and expansions, operating expenses, and capital equipment required to support our headcount and in support of our co-location data center facilities, our interest payments for both our Term Loan and 2030 Senior Notes, and the repayment of our 2026 Convertible Notes. Our capital expenditures in future periods are expected to grow in line with our business. We continually evaluate our capital needs and may decide to raise additional capital to fund the growth of our business for general corporate purposes through public or private equity offerings or through additional debt financing. The timing and amount of any such financing requirements will depend on a number of factors, including the maturity dates of our existing debt. We may from time to time seek to refinance certain of our outstanding debt through issuances of new notes or convertible debt, term loans, exchange transactions or debt repurchases. Such issuances, exchanges or repurchases, if any, will depend on prevailing market conditions, our ability to negotiate acceptable terms, our liquidity position and other factors. We may also from time to time seek to early repay or repurchase our debt through cash purchases and/or exchanges for equity or debt, in open-market purchases, privately negotiated transactions or otherwise. Such early repayments or repurchases, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. Refer to risk factors in Part II, Item 1A of this Quarterly Report on Form 10-Q for discussion of risks relating to our liquidity and capital resources.
Previous wording
Net cash provided by operating activities was $317.1 million for the six months ended June 30, 2025. The cash flow from operating activities was driven by timing of cash receipts from customers and global service providers, offset by cash payments for personnel-related costs and payments to vendors along with interest payments on our debt obligations. The improvement also reflects a $63.6 million increase in income from operations, driven by higher subscription revenues and lower operating expenses.
Current wording
Net cash provided by operating activities was $468.4 million for the nine months ended September 30, 2025. The cash flow from operating activities was driven by timing of cash receipts from customers and global service providers, offset by cash payments for personnel-related costs and payments to vendors along with interest payments on our debt obligations.
Previous wording
Net cash provided by operating activities for the six months ended June 30, 2025 increased by $93.9 million, as compared to the respective prior year period. This change reflects working capital impacts resulting from the timing of payments and collections.
Current wording
Net cash provided by operating activities for the nine months ended September 30, 2025 increased by $118.0 million, as compared to the respective prior year period. This improvement reflects working capital impacts resulting from the timing of payments and collections and a $91.1 million increase in income from operations, driven by higher subscription revenues and lower operating expenses.
Previous wording
Net cash used in investing activities was $42.5 million for the six months ended June 30, 2025, driven by capital expenditures, which included personnel-related costs associated with the development of internal-use software.
Current wording
Net cash used in investing activities was $85.1 million for the nine months ended September 30, 2025, driven by $64.4 million in capital expenditures, including personnel-related costs associated with the development of internal-use software, and $20.8 million in cash paid for business combination.
Previous wording
Net cash used in investing activities for the six months ended June 30, 2025 decreased by $21.5 million, as compared to the respective prior year period. The decrease was primarily driven by $26.3 million in cash paid for business combinations during the six months ended June 30, 2024. This was partially offset by a $4.8 million increase in capital expenditures, including personnel-related costs associated with the development of internal-use software.
Current wording
Net cash used in investing activities for the nine months ended September 30, 2025 decreased by $3.2 million, as compared to the respective prior year period. The change was primarily attributed to a $5.5 million decrease in cash used for business combinations and a $2.5 million decrease in cash used for the purchase of intangible assets. This was partially offset by a $4.9 million increase in capital expenditures, which includes personnel-related costs associated with the development of internal-use software.
Previous wording
Net cash used in financing activities was $353.8 million for the six months ended June 30, 2025. The increase was primarily driven by the cash settlement of $161.3 million upon the maturity of our 2025 Convertible Notes, $60.0 million of principal repayments on our Term Loan, and a $53.9 million cash payment to repurchase $50.0 million of principal on our 2030 Senior Notes. Additional cash outflows included $81.8 million used to repurchase and retire approximately 3.0 million shares of our Class A Common Stock under our share repurchase program, and $3.6 million for taxes associated with our stock plans. These outflows were partially offset by $9.1 million in proceeds from issuance of stock in connection with our stock plans.
Current wording
Net cash used in financing activities was $484.7 million for the nine months ended September 30, 2025. The increase was primarily driven by the cash settlement of $161.3 million upon the maturity of our 2025 Convertible Notes, $63.9 million of principal repayments on our Term Loan, and a $53.9 million cash payment to repurchase $50.0 million of principal on our 2030 Senior Notes. Additional cash outflows included $199.0 million used to repurchase and retire approximately 6.9 million shares of our Class A Common Stock under our share repurchase program, and $8.3 million for taxes associated with our stock plans. These outflows were partially offset by $9.1 million in proceeds from issuance of stock in connection with our stock plans.
Previous wording
Net cash used in financing activities for the six months ended June 30, 2025 increased by $172.9 million, as compared to the respective prior year period. The increase was primarily driven by a $161.3 million cash outflow related to the settlement of our 2025 Convertible Notes upon maturity, a $50.0 million increase in principal repayments on our Term Loan, and a $53.9 million cash payment to repurchase $50.0 million of principal on our 2030 Senior Notes. These increases were partially offset by an $80.2 million decrease in payments for the repurchase and retirement of our Class A Common Stock, and a $10.3 million decrease in contingent consideration payments.
Current wording
Net cash used in financing activities for the nine months ended September 30, 2025 increased by $211.6 million, as compared to the respective prior year period. The increase was primarily driven by a $161.3 million cash outflow related to the settlement of our 2025 Convertible Notes upon maturity, a $53.9 million cash payment to repurchase $50.0 million of principal on our 2030 Senior Notes, and a $48.9 million increase in principal repayments on our Term Loan. These increases were partially offset by an $46.0 million decrease in payments for the repurchase and retirement of our Class A Common Stock, and a $10.3 million decrease in contingent consideration payments.
Previous wording
Except as set forth below, and in Notes 3, 5, 7 and 8 in the accompanying notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q, there were no significant changes in our commitments under contractual obligations, as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2024.
Current wording
Except as set forth below, and in Notes 3, 5, 8 and 9 in the accompanying notes to the Condensed Consolidated Financial Statements included in Part I, Item 1 of this Quarterly Report on Form 10-Q, there were no significant changes in our commitments under contractual obligations, as disclosed in our Annual Report on Form 10-K for the year ended December 31, 2024.
Previous wording
During the six months ended June 30, 2025 and 2024, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structured finance or special purpose entities that would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.
Current wording
During the nine months ended September 30, 2025 and 2024, we did not have any relationships with unconsolidated organizations or financial partnerships, such as structured finance or special purpose entities that would have been established for the purpose of facilitating off-balance sheet arrangements or other contractually narrow or limited purposes.
Rearranged previous paragraphs (1)
Previous report — wording carried elsewhere
Other income (expense). Other income decreased by $14.6 million for the three months ended June 30, 2025, as compared to the respective prior year. The decrease was primarily driven by a $7.7 million gain recognized in the prior-year period related to an amended agreement with a strategic partner. During the three months ended June 30, 2025, we recognized $4.7 million expense associated with the repurchase of our 2030 Senior Notes.