Commerce.com, Inc.
For the period ended Sep 30, 2026. Filed Nov 5, 2026.
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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2026 · Filed Nov 5, 2026
CMRC$3.620.0%Stored close · as of Nov 6, 2026
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2026-06-30; filed 2026-08-06.
0001193125-26-336710
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2026-09-30; filed 2026-11-05.
0001193125-26-448555
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 159 previous paragraphs and 162 current paragraphs.
97 unchanged; 51 reworded; 11 added; 10 removed; 1 previous and 3 current paragraphs rearranged.
Tables are not compared: 13 previous and 13 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (11)
Current report
Other expense
Current report
We expect cost of revenue to slightly increase in absolute dollars primarily driven by hosting costs, but anticipate that cost of revenue as a percentage of revenue to remain consistent for the remaining fiscal year 2026.
Current report
General and administrative expenses increased for the three months ended September 30, 2026 from the three months ended September 30, 2025, primarily due to increases in bad debt expense of $1.0 million and professional services of $1.0 million, offset by reductions in salaries and share-based compensation expense of $0.4 million.
Current report
General and administrative expenses increased for the nine months ended September 30, 2026, from the nine months ended September 30, 2025, primarily related to a $1.5 million increase in stock-based compensation expense and a $0.5 million increase of allocated overhead costs. These increases were partially offset by reductions in professional services costs of $0.7 million, $0.5 million of salaries and benefits, and $0.2 million of bad debt expense.
Current report
Restructuring charges increased for the three and nine months ended September 30, 2026 from the three and nine months ended September 30, 2025, due to the 2026 Restructure, which was initiated to further improve operational efficiencies and realign the current workforce with the Company's on-going cost structure. The charges consisted primarily of severance, costs associated with the exit of certain facilities, contract costs, professional services, and other related costs.
Current report
The Company expects to incur additional restructuring charges of approximately $5.4 million to $10.9 million in connection with the 2026 Restructure, of which approximately $3.5 million to $7.5 million is expected to be recognized in the fourth quarter of fiscal 2026 and the remainder in fiscal 2027.
Current report
The Company expects to incur additional costs of approximately $0.8 million to $1.8 million in connection with the 2025 Restructure, of which approximately $0.5 million to $1.1 million is expected to be recognized in the fourth quarter of fiscal 2026 and the remainder in fiscal 2027.
Current report
Total Other income (expense) improved by $0.3 million for the three months ended September 30, 2026 from the three months ended September 30, 2025 due to an increase interest income received from our marketable securities of $0.1 million and a decrease of expense related to foreign currency exchange rates of $0.2 million.
Current report
Net cash provided by (used in) investing activities during the nine months ended September 30, 2026 and 2025 was $15.3 million and ($10.7) million, respectively. In the nine months ended September 30, 2026, the change in cash provided by investing activities consisted of the sale and maturity of marketable securities of $73.0 million, and was offset by the purchase of marketable securities of
Current report
On September 10, 2026, our Board authorized the Share Repurchase Program, under which we may repurchase up to $50 million of our common stock through September 10, 2028. We intend to fund any repurchases under the Share Repurchase Program with existing cash and cash equivalents and cash generated from operations. We are not obligated to repurchase any shares under the Share Repurchase Program, and the Share Repurchase Program may be modified, suspended, extended or terminated by our Board at any time. As of September 30, 2026, we had not repurchased any shares under the Share Repurchase Program.
Current report
We expect the cost savings initiatives implemented as part of the 2026 Restructure to generate positive cash flows sufficient to meet our liquidity requirements for at least the next twelve months from the date of issuance of these financial statements.
Removed paragraphs (10)
Previous report
Annual revenue run-rate (ARR) as of the periods ended:
Previous report
We expect cost of revenue to remain consistent in the near term in both absolute dollars and as a percentage of revenue.
Previous report
General and administrative expenses decreased for the three months ended June 30, 2026 from the three months ended June 30, 2025, primarily due to actions implemented by the Company's in prior periods to optimize operational costs and efficiencies. These initiatives resulted in reductions in professional services of $1.2 million, salaries and share-based compensation expense of $0.7 million, and bad debt expense of $0.5 million. The decrease was offset by increases in allocated overhead costs of $0.7 million.
Previous report
General and administrative expenses decreased for the six months ended June 30, 2026, from the six months ended June 30, 2025, primarily related to a $1.7 million decrease in professional services costs and $1.2 million decrease in bad debt expense. These decreased were offset by increases in salaries and share-based compensation expense of $1.4 million and allocated overhead costs of $0.4 million as a result of the actions taken by the Company as described above.
Previous report
Restructuring charges decreased for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025. For the three and six months ended June 30, 2026, restructuring charges included severance payments, professional services, and other related costs.
Previous report
We expect to incur additional costs relating to the 2025 Restructure of approximately $1.0 million to $3.0 million through the first half of fiscal 2027 relating to retention benefits and professional services costs.
Previous report
Other income (expense)
Previous report
Interest income remained consistent for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025.
Previous report
Interest expense remained consistent for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025.
Previous report
Other expenses increased for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025. This increase was due to the impact of foreign currency exchange rates.
Reworded paragraphs (51)
Previous wording
Our unified platform is anchored by three complementary layers that together enable merchants to manage commerce across increasingly fragmented digital environments. BigCommerce serves as our transaction layer, executing transactions and commerce logic. Feedonomics serves as our product intelligence layer, helping merchants structure, enrich, optimize and distribute product data across marketplaces, advertising channels, and emerging AI-powered discovery surfaces. Makeswift serves as our experience layer, enabling merchants to compose and govern digital experiences across web, mobile, and emerging AI interfaces. Together, these products enable merchants to centralize product data, deliver dynamic shopping experiences, and improve visibility across a growing set of discovery and buying channels while supporting increasingly complex commerce workflows.
Current wording
Our unified platform is anchored by three complementary layers that together enable merchants to manage commerce across increasingly fragmented digital environments. BigCommerce serves as our transaction layer, executing transactions and commerce logic. Feedonomics serves as our product intelligence layer, helping merchants structure, enrich, optimize and distribute product data across marketplaces, advertising channels, and emerging AI-powered discovery surfaces. Makeswift serves as our experience layer, enabling merchants to compose and govern digital experiences across web, mobile, and emerging AI interfaces. Together, these products enable merchants to centralize product data, deliver flexible shopping experiences, and improve visibility across a growing set of discovery and buying channels while supporting increasingly complex commerce workflows.
Previous wording
We plan to continue investing in our strategic B2B, B2C, and SB offerings, with an emphasis on simplifying our business, realigning investment toward our highest-value initiatives, and building scalable infrastructure to support AI-enabled and agentic commerce use cases. We intend to prioritize initiatives and strategic partnerships that we believe deliver the greatest long-term value for merchants while simplifying execution and strengthening our platform. We expect to advance our growth strategy through continued product innovation, expansion of strategic partnerships, and development of AI-driven commerce solutions that address increasingly complex merchant needs. We also intend to grow our business by acquiring new customers, expanding adoption and usage among existing customers, mitigating churn, and selectively expanding our presence in new markets, while maintaining a disciplined focus on operating efficiency, profitability, and cash flows.
Current wording
We plan to continue investing in our strategic B2B, B2C, and SB offerings, with an emphasis on simplifying our business, concentrating investment on our highest-value initiatives, and building scalable infrastructure to support AI-enabled and agentic commerce use cases. Our operating priorities are converting pipeline into bookings, improving retention, and expanding monetization, including through BigCommerce Payments. We intend to prioritize initiatives that we believe deliver the greatest long-term value for merchants while simplifying execution and strengthening our platform. We expect to advance our growth strategy through continued product innovation, self-service and product-led offerings, and development of AI-enabled commerce solutions that address increasingly complex merchant needs. We also intend to grow our business by acquiring new customers, expanding adoption and usage among existing customers, mitigating churn, and selectively expanding our presence in new markets, while maintaining a disciplined focus on operating efficiency, profitability, and cash flows.
Previous wording
AI has become a core component of our strategic and operational framework, supporting key initiatives across product development, customer experience, and go-to-market execution. Our AI strategy is focused on delivering practical, merchant-facing outcomes, including improved product discoverability, higher conversion, and more intelligent storefront and shopping experiences. These efforts are focused on improving usability and efficiency while seeking to limit incremental technical complexity for merchants.
Current wording
AI has become a core component of our strategic and operational framework, supporting key initiatives across product development, customer experience, and go-to-market execution. Our AI strategy is focused on delivering practical, merchant-facing outcomes, including improved product discoverability, higher conversion, and more intelligent storefront and shopping experiences. These efforts are focused on improving usability and efficiency for merchants.
Previous wording
Our platform is designed to address these requirements through three complementary layers. Feedonomics serves as our product intelligence layer, enabling merchants to normalize, enrich, and syndicate product data across storefronts, marketplaces, advertising channels, and certain AI-powered discovery surfaces. Makeswift serves as our experience layer, allowing merchants to create, manage, and govern digital experiences across web, mobile, and emerging interfaces, including those supported by AI technologies. BigCommerce serves as our transaction layer, providing core transaction functionality, including cart, checkout, order management, pricing, promotions, and related APIs.
Current wording
Our platform is designed to address the evolving needs or merchants through three complementary layers. Feedonomics serves as our product intelligence layer, enabling merchants to structure, enrich, and syndicate product data across storefronts, marketplaces, advertising channels, and certain AI-powered discovery surfaces. Makeswift serves as our experience layer, allowing merchants to visually create, manage, and govern digital experiences across web, mobile, and emerging interfaces, including those supported by AI technologies. BigCommerce serves as our transaction layer, providing core transaction functionality, including cart, checkout, order management, contract-specific pricing, quoting, promotions, and related APIs. Merchants can leverage these capabilities independently or together, giving us multiple ways to serve customers and expand our relationships over time.
Previous wording
We believe the integration of these layers positions merchants to participate in the continued evolution of digital commerce as AI adoption increases and product discovery, customer engagement, and transaction execution become increasingly distributed across AI-enabled channels. Our open, API-first architecture allows merchants to deploy our platform as a full solution or alongside third-party systems as needed.
Current wording
We believe the integration of these layers positions merchants to participate in the continued evolution of digital commerce as AI adoption increases and product discovery, customer engagement, and transaction execution become increasingly distributed across AI-enabled channels. Our open architecture allows merchants to deploy our platform as a full solution or alongside third-party systems as needed.
Previous wording
We continue to embed AI capabilities across the commerce lifecycle in a practical and responsible manner while supporting merchants as commerce evolves toward more AI-enabled and agent-driven models.
Current wording
We continue to embed AI capabilities in a practical and responsible manner while supporting merchants as commerce evolves toward more AI-enabled and agent-driven models.
Previous wording
We continue to invest in our core commerce offerings to support growth across enterprise B2B and B2C customers, as well as SB use cases, with a disciplined focus on initiatives that we believe deliver the greatest long-term value for merchants and strengthen our platform.
Current wording
We continue to invest in our core commerce offerings to support growth across enterprise B2B and B2C customers, as well as SB use cases, with a disciplined focus on initiatives that we believe deliver the greatest long-term value for merchants and strengthen our platform. As part of the strategic operating plan we announced in September, we are reducing costs in areas that are not central to our strategy and that simplify our organization, while protecting investment in the products and teams needed to retain customers, improve monetization, and drive revenue growth.
Previous wording
For enterprise B2B customers, we continue to enhance our platform with features supporting complex commerce operations, including improvements to organizational management, purchasing workflows, pricing, and transaction execution. We also continue to expand B2B capabilities, including deeper integration within the BigCommerce platform, to provide a more unified user experience. We believe these investments help manufacturers, distributors, and other enterprise merchants streamline operations while supporting increasingly sophisticated commerce requirements.
Current wording
For enterprise B2B customers, we continue to enhance our platform with features supporting complex commerce operations, including improvements to organizational management, purchasing workflows, pricing, quoting, and transaction execution. We also continue to expand B2B capabilities, including deeper integration within the BigCommerce platform, to provide a more unified user experience and integration with merchants' existing business systems. We believe these investments help manufacturers, distributors, and other enterprise merchants streamline operations while supporting increasingly sophisticated commerce requirements.
Previous wording
We also continue to expand Feedonomics Surface, our self-service feed management solution for small and midsize businesses. We expanded Surface's channel availability, providing merchants with additional opportunities to syndicate optimized product data across advertising, marketplace, social, and emerging AI-powered discovery channels. We believe these enhancements simplify multichannel commerce, improve product visibility, and extend enterprise-grade product intelligence capabilities to a broader base of merchants.
Current wording
We also continue to expand Feedonomics Surface, our self-service feed management solution for small and midsize businesses. We expanded Surface's channel availability, providing merchants with additional opportunities to syndicate optimized product data across advertising, marketplace, social, and emerging AI-powered discovery channels. We believe these enhancements simplify multichannel commerce, improve product visibility, and extend product intelligence capabilities to a broader base of merchants.
Previous wording
Across our platform, we continue to invest in AI-enabled capabilities designed to improve in product discovery, automate merchant workflows, and support emerging agent-enabled commerce experiences. We also continue to enhance core commerce functionality, including checkout, promotions, storefront management, and catalog capabilities, while expanding BigCommerce Payments to provide merchants with a more integrated payments experience.
Current wording
Across our platform, we continue to invest in AI-enabled capabilities designed to improve product discovery, automate merchant workflows, and support emerging agent-enabled commerce experiences, including Feedonomics Enrichment and BigCommerce Catalog Enrichment, which we announced in September. We also continue to enhance core commerce functionality, including checkout, promotions, storefront management, and catalog capabilities, while expanding BigCommerce Payments to additional merchants and markets to provide merchants with a more integrated payments experience, including support for more complex B2B transaction requirements.
Previous wording
We believe these investments reduce operational complexity, improve merchant outcomes, and position our platform to support the continued evolution of digital commerce as AI adoption, distributed product discovery, and agent-enabled commerce increasingly reshape how merchants engage with customers.
Current wording
We believe these investments position our platform to support the continued evolution of digital commerce as AI adoption, distributed product discovery, and agent-enabled commerce increasingly reshape how merchants engage with customers.
Previous wording
We continue to evaluate and refine our pricing, packaging, and monetization models to better align value delivered with value captured across our product portfolio. As part of these efforts, we continue to invest in strategic growth initiatives including, BigCommerce Payments, AI-enabled commerce capabilities, B2B solutions, Feedonomics Surface, and other platform enhancements that we believe strengthen merchant outcomes and support long-term monetization.
Current wording
We continue to evaluate and refine our pricing, packaging, and monetization models to better align value delivered with value captured across our product portfolio. As part of these efforts, we continue to invest in strategic growth initiatives including,
Previous wording
During the fiscal year 2026, we launched BigCommerce Payments, our integrated payment processing option designed primarily for small and mid-sized customers looking for a streamlined, integrated approach to activate payments, and simplify onboarding. We have continued to expand adoption of BigCommerce Payments and believe it strengthens merchant relationships and enhances the merchant experience.
Current wording
During the fiscal year 2026, we launched BigCommerce Payments, our integrated payment processing option designed primarily for small and mid-sized customers looking for a streamlined, integrated approach to activate payments, and simplify onboarding. We have continued to expand adoption of BigCommerce Payments, including its availability to additional merchants and markets, which we believe supports our ability to monetize transaction volume on our platform.
Previous wording
We also updated our plan structure, including plan names, GMV thresholds, and support tiers, and introduced a fee on certain orders processed through non-embedded payment providers for self-service merchants. We replaced our prior Standard, Plus, Pro, and Enterprise plans with Core, Growth, Scale, and Performance plans. These changes reflect our strategic decision to prioritize a more focused group of strategically aligned payment partners while maintaining merchant choice through our open and composable platform. We believe this approach improves merchant outcomes, strengthens alignment with key partners, and supports more durable long-term monetization, and enhances the long-term economics of our platform.
Current wording
We also updated our plan structure, including plan names, GMV thresholds, and support tiers, and introduced a fee on certain orders processed through non-embedded payment providers for self-service merchants. We replaced our prior Standard, Plus, Pro, and Enterprise plans with Core, Growth, Scale, and Performance plans. These changes reflect our strategic decision to prioritize a more focused group of strategically aligned payment partners while maintaining merchant choice through our open and composable platform. We believe this approach strengthens alignment with key partners and supports our ability to monetize our platform.
Previous wording
The growth of our customer base remains important to our continued revenue growth. We believe we are positioned to grow through a combination of direct sales efforts, marketing initiatives, product-led growth channels, and referrals from our agency and technology partners.
Current wording
The growth of our customer base remains important to our continued revenue growth. We believe we are positioned to grow through a combination of direct sales efforts, marketing initiatives, product-led growth channels, including self-service offerings such as Surface and referrals from our agency and technology partners.
Previous wording
We are focused on driving capital-efficient customer acquisition by leveraging our curated ecosystem of technology partners and prioritizing strategic partner relationships that deliver the best merchant outcomes while creating long-term, aligned economic value for Commerce. Our partner strategy is intended to enable customers to compose solutions that integrate with adjacent technology providers, including payments, fulfillment, ERP, marketing, and other categories, and may support demand generation through ecosystem-led distribution.
Current wording
We are focused on driving capital-efficient customer acquisition and on converting pipeline into bookings. We also continue to work with our ecosystem of technology partners, including strategic partners, that deliver the best merchant outcomes while creating long-term, aligned economic value for Commerce. Our partner strategy is intended to enable customers to compose solutions that integrate with adjacent technology providers, including payments, fulfillment, ERP, marketing, and other categories, and may support demand generation through ecosystem-led distribution.
Previous wording
We believe our long-term revenue growth is correlated with our ability to retain customers and expand their adoption of our platform. We continue to invest in product innovation, platform functionality, and customer success initiatives to maximize customer retention and long-term merchant success. Revenue from existing customers may increase through subscription plan upgrades, additional store deployments, expanded adoption of BigCommerce Payments, Feedonomics, B2B capabilities, AI-enabled solutions, and broader utilization of our platform. As customers grow their commerce operations, subscription revenue may also increase through automated sales-based adjustments on certain plans and order-based adjustment on enterprise plans.
Current wording
We believe our long-term revenue growth is correlated with our ability to retain customers and expand their adoption of our platform. We continue to invest in product innovation, platform functionality, and customer success initiatives to improve customer retention and long-term merchant success. Revenue from existing customers may increase through subscription plan upgrades, additional store deployments, expanded adoption of BigCommerce Payments, Feedonomics, B2B capabilities, AI-enabled solutions, and broader utilization of our platform. As customers grow their commerce operations, subscription revenue may also increase through automated sales-based adjustments on certain plans and order-based adjustment on enterprise plans.
Previous wording
Partner and services revenue generated through our strategic technology partners generally increases as customers adopt additional integrated solutions within our ecosystem. Our ability to retain and grow our customers’ commerce businesses often depends on the continued expansion of our platform and the capabilities of our strategic technology partners to provide revenue generating services to our customers. We continually evaluate prospective and existing partners’ abilities to enhance the capabilities of our customers’ commerce businesses. As our platform evolves, we believe our partner ecosystem will continue to support customer adoption and engagement while creating opportunities for sustainable growth.
Current wording
Partner and services revenue generated through our strategic technology partners generally increases as customers adopt additional integrated solutions within our ecosystem. Our ability to retain and grow our customers’ commerce businesses may depend in part on our platform and the capabilities of our strategic technology partners to provide revenue generating services to our customers. We continually evaluate prospective and existing partners’ abilities to enhance the capabilities of our customers’ commerce businesses. As our platform evolves, we believe our partner ecosystem will continue to support customer adoption and engagement while creating opportunities for sustainable growth.
Previous wording
Our ability to offer more tailored solutions through a broader range of product offerings has allowed us to build stronger, more personalized relationships with customers, which in turn has contributed to reduced churn. Our ability to maintain and improve net revenue retention is influenced by product performance and innovation, pricing and packing, and the overall growth of our customers' commerce operations.
Current wording
Our broader range of product offerings has allowed us to build stronger, more personalized relationships with customers, which in turn has contributed to reduced churn. Our ability to maintain and improve net revenue retention is influenced by product performance and innovation, pricing and packing, and the overall growth of our customers' commerce operations.
Previous wording
Cost of revenue consists primarily of: (1) personnel-related expenses (including stock-based compensation expense and associated payroll costs) for our customer success teams, (2) costs that are directly related to hosting and maintaining our platform, (3) fees for processing customer payments such as credit card processing charges, (4) personnel and other costs related to feed management, and (5) allocated overhead costs, such as technology and facility costs.
Current wording
Cost of revenue consists primarily of: personnel-related expenses (including stock-based compensation expense and associated payroll costs) for our customer success teams, costs that are directly related to hosting and maintaining our platform, fees for processing customer payments such as credit card processing charges, personnel and other costs related to feed management, and allocated overhead costs, such as technology and facility costs.
Previous wording
Sales and marketing expenses consist primarily of: (1) personnel-related expenses (including stock-based compensation expense and associated payroll costs), (2) sales commissions, (3) marketing programs, (4) travel-related expenses, and (5) allocated overhead costs, such as technology and facility costs. We focus our sales and marketing efforts on creating sales leads and establishing and promoting our brand. Incremental sales commissions for new customer contracts are deferred and amortized ratably over the estimated period of our relationship with such customers which approximates three years.
Current wording
Sales and marketing expenses consist primarily of: personnel-related expenses (including stock-based compensation expense and associated payroll costs), sales commissions, marketing programs, travel-related expenses, and allocated overhead costs, such as technology and facility costs. We focus our sales and marketing efforts on creating sales leads and establishing and promoting our brand. Incremental sales commissions for new customer contracts are deferred and amortized ratably over the estimated period of our relationship with such customers which approximates three years.
Previous wording
General and administrative expenses consist primarily of: (1) personnel-related expenses (including stock-based compensation expense and associated payroll costs) for finance, legal and compliance, human resources, and certain members of our executive team, (2) external professional services, and (3) allocated overhead costs, such as technology and facility costs.
Current wording
General and administrative expenses consist primarily of: personnel-related expenses (including stock-based compensation expense and associated payroll costs) for finance, legal and compliance, human resources, and certain members of our executive team, external professional services, and allocated overhead costs, such as technology and facility costs.
Previous wording
Restructuring charges consist primarily of severance payments, professional services, contract costs, accelerated depreciation of internal use software, exits of certain office leases, and other related costs.
Current wording
Restructuring charges consist primarily of severance payments, professional services, contract costs, accelerated depreciation, exits of certain office leases, and other related costs.
Previous wording
The composition of our revenue by geographic region during the three and six months ended June 30, 2026 and June 30, 2025 were as follows:
Current wording
The composition of our revenue by geographic region during the three and nine months ended September 30, 2026 and September 30, 2025 were as follows:
Previous wording
Comparison of the three and six months ended June 30, 2026 and June 30, 2025
Current wording
Comparison of the three and nine months ended September 30, 2026 and September 30, 2025
Previous wording
Total revenue increased for the three months ended June 30, 2026, compared to the three months ended June 30, 2025. The change related to an increase in partner and services revenue of $0.6 million driven primarily by increases in stand ready revenue of $0.3 million and sponsorship revenue of $0.3 million. These increases were offset by a decrease in subscription solutions revenue of $0.5 million as a result of a contract termination fee that was recognized in the prior period.
Current wording
Total revenue decreased for the three months ended September 30, 2026, compared to the three months ended September 30, 2025. The change related to a decrease in partner and services revenue of $1.8 million driven primarily by decreases in revenue share of $0.6 million, sponsorship revenue of $0.5 million, and professional services revenue of $0.3 million.
Previous wording
Total revenue increased for the six months ended June 30, 2026, from the six months ended June 30, 2025, as a result of an increase in subscription solutions revenue of $1.0 million primarily driven by new customers and upgrades, and an increase in partner and services revenue of $3.5 million which was attributed to an increase partner integrations of $4.1 million offset by a decrease in professional services revenue of $0.6 million.
Current wording
Total revenue increased for the nine months ended September 30, 2026, from the nine months ended September 30, 2025, as a result of an increase in subscription solutions revenue of $1.1 million, primarily driven by new customers and upgrades, and an increase in partner and services revenue of $1.7 million, which was attributed to an increase in partner integrations.
Previous wording
Cost of revenue increased for the three months ended June 30, 2026, from the three months ended June 30, 2025. The change related to an increase of $2.9 million in web hosting costs from increased activity in the current year and the expiration of usage credits in the prior period and an increase in allocated overhead costs of $0.3 million.
Current wording
Cost of revenue increased for the three months ended September 30, 2026, from the three months ended September 30, 2025. The change was related to an increase of $3.1 million in web hosting costs from increased activity in the current year and the expiration of usage credits in the prior period and an increase in allocated overhead costs of $0.2 million.
Previous wording
Cost of revenue increased for the six months ended June 30, 2026, from the six months ended June 30, 2025. The change was due to an increase of $5.5 million in web hosting costs from increased activity in the current year and the expiration of usage credits utilized in the prior period, as well as increased allocated overhead costs of $1.0 million.
Current wording
Cost of revenue increased for the nine months ended September 30, 2026, from the nine months ended September 30, 2025. The change was due to an increase of $8.6 million in web hosting costs from increased activity in the current year and the expiration of usage credits utilized in the prior period, as well as increased allocated overhead costs of $1.8 million. These costs were offset by a reduction of stock-based compensation expense of $0.7 million.
Previous wording
Sales and marketing expenses decreased for the three months ended June 30, 2026 from the three months ended June 30, 2025. The decrease of $7.6 million was primarily related to actions implemented by the Company's in prior periods to optimize operational costs and efficiencies. These initiatives resulted in reductions in salaries and share-based compensation expense of $6.6 million, $0.6 million of variable marketing spend, and $0.4 million of allocated overhead costs.
Current wording
Sales and marketing expenses decreased for the three months ended September 30, 2026 from the three months ended September 30, 2025. The decrease of $10.6 million was primarily related to actions implemented by the Company in prior periods to optimize operational costs and efficiencies. These initiatives resulted in reductions in salaries and share-based compensation expense of $6.6 million, $3.3 million of marketing and professional services costs, and $0.7 million of allocated overhead costs.
Previous wording
Sales and marketing expenses decreased for the six months ended June 30, 2026, from the six months ended June 30, 2025. The decrease was primarily related to a reduction in salaries and share-based compensation expenses of $10.1 million, variable marketing costs of $1.1 million, and $0.5 million reduction of allocated overhead costs as a result of the actions taken by the Company as described above.
Current wording
Sales and marketing expenses decreased for the nine months ended September 30, 2026, from the nine months ended September 30, 2025. The decrease was primarily related to reductions in salaries and share-based compensation expenses of $16.7 million, marketing and professional service costs of $4.8 million, and $0.9 million of allocated overhead costs as a result of the actions taken by the Company as described above.
Previous wording
Research and development expenses decreased for the three months ended June 30, 2026 from the three months ended June 30, 2025, primarily related to decreases in share-based compensation expense of $1.4 million, increased compensation costs capitalized related to our go to market products of $2.0 million, offset by increases of $1.4 million in professional services costs and allocated overhead costs of $1.4 million.
Current wording
Research and development expenses increased for the three months ended September 30, 2026 from the three months ended September 30, 2025, primarily related to increases in professional services of $1.5 million and allocated overhead costs of $1.1 million, offset by decreases in share-based compensation expense of $0.7 million.
Previous wording
Research and development expenses decreased for the six months ended June 30, 2026, from the six months ended June 30, 2025, primarily due to a decrease in salaries and share-based compensation expense of $3.4 million, increases in compensation costs capitalized related to our go to market products of $3.2 million, offset by increases in professional services costs of $2.5 million and allocated overhead costs of $2.3 million.
Current wording
Research and development expenses increased for the nine months ended September 30, 2026, from the nine months ended September 30, 2025, primarily due to increases in professional services of $3.9 million and allocated overhead costs of $0.2 million offset by decreases in salaries and share-based compensation expense of $4.0 million.
Previous wording
We expect that research and development expenses as a percentage of revenue to increase as we continue to prioritize investment in our core offerings throughout fiscal year 2026.
Current wording
We expect research and development expenses as a percentage of revenue to remain consistent as we continue to prioritize investment in our core offerings for the remaining fiscal year 2026.
Previous wording
We expect that general and administrative expenses as a percentage of revenue to remain consistent in the near term, reflecting operational costs efficiencies.
Current wording
We expect general and administrative expenses as a percentage of revenue to remain consistent in the near term, reflecting operational costs efficiencies.
Previous wording
Amortization of intangible assets decreased for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025 as a result of certain acquired assets being fully amortized in the prior year.
Current wording
Amortization of intangible assets decreased for the three and nine months ended September 30, 2026 from the three and nine months ended September 30, 2025 as a result of certain acquired assets being fully amortized in the prior year.
Previous wording
Acquisition related expense decreased for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025 primarily attributable to the amortization of deferred compensation for the Makeswift acquisition which was fully amortized for the year ended December 31, 2025.
Current wording
Acquisition related expense were consistent for the three months ended September 30, 2026 compared to the three months ended September 30, 2025. Acquisition related expenses decreased for the nine months ended September 30, 2026 from the nine months ended September 30, 2025 primarily attributable to the amortization of deferred compensation for the Makeswift acquisition, which was fully amortized for the year ended December 31, 2025.
Previous wording
The following tables present our other income/(expenses) for each of the periods indicated:
Current wording
The following table present our Other income (expenses) for each of the periods indicated:
Previous wording
Gain on convertible note extinguishment decreased for the six months ended June 30, 2026, as a result of the repurchase transaction that occurred in 2025.
Current wording
Total Other income (expense) decreased for the nine months ended September 30, 2026 from the nine months ended September 30, 2025, due to the $3.9 million gain on convertible note extinguishment recorded as the result of the 2025 repurchase transaction.
Previous wording
Our provision for income taxes decreased for the three and six months ended June 30, 2026 from the three and six months ended June 30, 2025. This decrease was primarily due to decreases in state taxes.
Current wording
Our provision for income taxes decreased for the three and nine months ended September 30, 2026 from the three and nine months ended September 30, 2025. This decrease was primarily due to decreases in state taxes.
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Current report — wording carried from elsewhere
BigCommerce Payments, AI-enabled commerce capabilities, B2B solutions, Feedonomics Surface, Makeswift and other platform enhancements that we believe strengthen merchant outcomes and support long-term monetization.
Current report — wording carried from elsewhere
Annual revenue run-rate as of the periods ended:
Current report — wording carried from elsewhere
We do not have any material off-balance sheet arrangements that we expect would materially affect our liquidity and capital resources.
Rearranged previous paragraphs (1)
Previous report — wording carried elsewhere
2026 Convertible Notes at their maturity on October 1, 2026, for at least the next twelve months.