Western Union CO
For the period ended Sep 30, 2026. Filed Nov 4, 2026.
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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2026 · Filed Nov 4, 2026
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2026-06-30; filed 2026-07-30.
0001193125-26-326355
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2026-09-30; filed 2026-11-04.
0001193125-26-447662
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 110 previous paragraphs and 112 current paragraphs.
66 unchanged; 42 reworded; 4 added; 2 removed; 0 previous and 0 current paragraphs rearranged.
Tables are not compared: 8 previous and 8 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (4)
Current report
On August 10, 2025, we entered into an agreement (“Merger Agreement”) to purchase the entire share capital of Intermex (“Merger”) for approximately $500 million in cash and repay all of Intermex’s outstanding indebtedness under their revolving credit facility. On August 13, 2026, we obtained approval of the Merger from the New York State Department of Financial Services. Also on August 13, 2026, the California Department of Financial Protection and Innovation (“DFPI”) sent a letter to us and Intermex suspending the approval of the Merger, pending further ongoing review. The Merger is subject to the reinstatement of the DFPI’s approval and the satisfaction or waiver of the other customary closing conditions set forth in the Merger Agreement. We and Intermex continue to engage in discussions with the DFPI regarding reinstatement of DFPI’s approval of the Merger. The Merger Agreement contains termination rights for us and Intermex, including the right of either party to terminate the Merger Agreement if the Merger is not completed by November 10, 2026.
Current report
Calculation not meaningful.
Current report
Our effective tax rates on pre-tax income were 18.9% and 16.7% for the three months ended September 30, 2026 and 2025, respectively, and 22.1% and 18.8% for the nine months ended September 30, 2026 and 2025, respectively. The increase in the effective tax rate compared to the corresponding periods in the prior year was primarily due to changes in forecasted full-year pre-tax income, including the expected geographic mix of income among jurisdictions.
Removed paragraphs (2)
Previous report
On August 10, 2025, we entered into an agreement to purchase the entire share capital of International Money Express, Inc. (“Intermex”) for approximately $500 million in cash and repay all of Intermex’s outstanding indebtedness under their revolving credit facility. We anticipate closing the transaction as soon as reasonably practicable, subject to the satisfaction of customary closing conditions, including receipt of the remaining regulatory approval. Intermex is a leading omnichannel money transfer provider, focused primarily on the United States to Latin America and the Caribbean corridors, through a network of agent retail locations, Intermex-operated stores, its mobile app, and websites.
Previous report
Our effective tax rates on pre-tax income were 19.6% and 23.6% for the three months ended June 30, 2026 and 2025, respectively, and 23.7% and 20.0% for the six months ended June 30, 2026 and 2025, respectively. For the three months ended June 30, 2026 compared to the corresponding period in the prior year, the effective tax rate decreased primarily due to discrete expenses in the prior period. For the six months ended June 30, 2026 compared to the corresponding period in the prior year, the effective tax rate increased primarily due to discrete expenses in the current period related to the reorganization of our international operations, compared to discrete benefits in the prior period.
Reworded paragraphs (42)
Previous wording
Possible events or factors that could cause results or performance to differ materially from those expressed in our forward-looking statements include the following: (i) events or factors related to our business and industry, such as: changes in general economic conditions and economic conditions in the regions and industries in which we operate, including global economic downturns and trade disruptions, or significantly slower growth or declines in the money transfer, payment service, and other markets in which we operate, including downturns or declines related to interruptions in migration patterns, slowdowns in travel, or other events, such as public health emergencies, epidemics, or pandemics, civil unrest, war, terrorism, natural disasters, or non-performance by our banks, lenders, insurers, or other financial services providers; failure to compete effectively in the money transfer and payment service industry, including among other things, with respect to price or customer experience, with global and niche or corridor money transfer providers, banks and other money transfer and payment service providers, including digital, mobile and internet-based services, card associations, and card-based payment providers, and with digital currencies and related exchanges and protocols, and other innovations in technology and business models; geopolitical tensions, political conditions, armed conflicts or wars, and related actions, including trade restrictions, tariffs, and government sanctions, which may adversely affect our business and economic conditions as a whole, including interruptions of United States or other government relations with countries in which we have or are implementing significant business relationships with agents, clients, or other partners; deterioration in customer confidence in our business, or in money transfer and payment service providers generally; failure to maintain our agent network and business relationships under terms consistent with or more advantageous to us than those currently in place; our ability to adopt new technology and develop and gain market acceptance of new and enhanced services in response to changing industry and consumer needs or trends; the development, deployment, and use of artificial intelligence ("AI"), machine learning, and automated decision-making technologies in our operations, including risks relating to system performance, data quality, regulatory compliance, bias, or unintended outcomes; factors relating to Western Union’s proposed acquisition of Intermex, including whether the transaction is completed on the anticipated terms and timeline or at all, receipt of regulatory approvals and satisfaction of other customary closing conditions, failure to realize anticipated financial benefits from the transaction, and risks related to continued availability of capital and changes in the capital markets, potential litigation or regulatory actions, and disruptions from the transaction that may ha…
Excerpt shortened here; the source contains the full paragraph.
Current wording
Possible events or factors that could cause results or performance to differ materially from those expressed in our forward-looking statements include the following: (i) events or factors related to our business and industry, such as: changes in general economic conditions and economic conditions in the regions and industries in which we operate, including global economic downturns and trade disruptions, or significantly slower growth or declines in the money transfer, payment service, and other markets in which we operate, including downturns or declines related to interruptions in migration patterns, slowdowns in travel, or other events, such as public health emergencies, epidemics, or pandemics, civil unrest, war, terrorism, natural disasters, or non-performance by our banks, lenders, insurers, or other financial services providers; failure to compete effectively in the money transfer and payment service industry, including among other things, with respect to price or customer experience, with global and niche or corridor money transfer providers, banks and other money transfer and payment service providers, including digital, mobile and internet-based services, card associations, and card-based payment providers, and with digital currencies and related exchanges and protocols, and other innovations in technology and business models; geopolitical tensions, political conditions, armed conflicts or wars, and related actions, including trade restrictions, tariffs, and government sanctions, which may adversely affect our business and economic conditions as a whole, including interruptions of United States or other government relations with countries in which we have or are implementing significant business relationships with agents, clients, or other partners; deterioration in customer confidence in our business, or in money transfer and payment service providers generally; failure to maintain our agent network and business relationships under terms consistent with or more advantageous to us than those currently in place; our ability to adopt new technology and develop and gain market acceptance of new and enhanced services in response to changing industry and consumer needs or trends; the development, deployment, and use of artificial intelligence ("AI"), machine learning, and automated decision-making technologies in our operations, including risks relating to system performance, data quality, regulatory compliance, bias, or unintended outcomes; factors relating to Western Union’s proposed acquisition of International Money Express, Inc. ("Intermex"), including whether the transaction is completed on the anticipated terms and timeline or at all, receipt of regulatory approvals and satisfaction of other customary closing conditions, failure to realize anticipated financial benefits from the transaction, and risks related to continued availability of capital and changes in the capital markets, potential litigation or regulatory actions, and disrup…
Excerpt shortened here; the source contains the full paragraph.
Previous wording
The following discussion of our consolidated results of operations and segment results refers to the three and six months ended June 30, 2026 compared to the same periods in 2025. The results of operations should be read in conjunction with the discussion of our segment results of operations, which provides more detailed discussions concerning certain components of the Condensed Consolidated Statements of Income. All significant intercompany accounts and transactions between our segments have been eliminated. The below information has been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) unless otherwise noted. All amounts provided in this section are rounded to the nearest tenth of a million, except as otherwise noted. As a result, the percentage changes and margins disclosed herein may not recalculate precisely using the rounded amounts provided.
Current wording
The following discussion of our consolidated results of operations and segment results refers to the three and nine months ended September 30, 2026 compared to the same periods in 2025. The results of operations should be read in conjunction with the discussion of our segment results of operations, which provides more detailed discussions concerning certain components of the Condensed Consolidated Statements of Income. All significant intercompany accounts and transactions between our segments have been eliminated. The below information has been prepared in conformity with generally accepted accounting principles in the United States of America (“GAAP”) unless otherwise noted. All amounts provided in this section are rounded to the nearest tenth of a million, except as otherwise noted. As a result, the percentage changes and margins disclosed herein may not recalculate precisely using the rounded amounts provided.
Previous wording
The following table sets forth our consolidated results of operations for the three and six months ended June 30, 2026 and 2025:
Current wording
The following table sets forth our consolidated results of operations for the three and nine months ended September 30, 2026 and 2025:
Previous wording
Due to the significance of the effect that foreign exchange fluctuations against the United States dollar can have on our reported revenues, constant currency results have been provided in the table below for consolidated revenues. Constant currency revenues translate revenues denominated in foreign currencies to the United States dollar, net of the effect of foreign currency hedges, at rates consistent with those in the prior year. Constant currency measures are non-GAAP financial measures and are provided so that revenue can be viewed without the effect of fluctuations in foreign currency exchange rates, which is consistent with how management evaluates our revenue results and trends. We believe that these measures provide management and investors with information about revenue results and trends that eliminates currency volatility, thereby providing greater clarity regarding, and increasing the comparability of, our underlying results and trends. These disclosures are provided in addition to, and not as a substitute for, the percentage change in revenue on a GAAP basis for the three and six months ended June 30, 2026 compared to the corresponding periods in the prior year. Other companies may calculate and define similarly labeled items differently, which may limit the usefulness of this measure for comparative purposes.
Current wording
Due to the significance of the effect that foreign exchange fluctuations against the United States dollar can have on our reported revenues, constant currency results have been provided in the table below for consolidated revenues. Constant currency revenues translate revenues denominated in foreign currencies to the United States dollar, net of the effect of foreign currency hedges, at rates consistent with those in the prior year. Constant currency measures are non-GAAP financial measures and are provided so that revenue can be viewed without the effect of fluctuations in foreign currency exchange rates, which is consistent with how management evaluates our revenue results and trends. We believe that these measures provide management and investors with information about revenue results and trends that eliminates currency volatility, thereby providing greater clarity regarding, and increasing the comparability of, our underlying results and trends. These disclosures are provided in addition to, and not as a substitute for, the percentage change in revenue on a GAAP basis for the three and nine months ended September 30, 2026 compared to the corresponding periods in the prior year. Other companies may calculate and define similarly labeled items differently, which may limit the usefulness of this measure for comparative purposes.
Previous wording
The following table sets forth our consolidated revenue results for the three and six months ended June 30, 2026 and 2025:
Current wording
The following table sets forth our consolidated revenue results for the three and nine months ended September 30, 2026 and 2025:
Previous wording
Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, resulted in a decrease to revenues of $2.5 million and an increase to revenues of $10.2 million for the three and six months ended June 30, 2026, respectively, when compared to the corresponding periods in the prior year.
Current wording
Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, resulted in decreases to revenues of $10.4 million and $0.2 million for the three and nine months ended September 30, 2026, respectively, when compared to the corresponding periods in the prior year.
Previous wording
For the three and six months ended June 30, 2026, revenues and adjusted revenues were primarily impacted by a decrease in transactions and revenues in the North America and Latin America and the Caribbean regions of our Consumer Money Transfer segment, partially offset by revenue growth in our Consumer Services segment and in the Middle East, Africa, and South Asia region of our Consumer Money Transfer segment, as further discussed below.
Current wording
For the three and nine months ended September 30, 2026, revenues and adjusted revenues were primarily impacted by a decrease in transactions and revenues in the North America and Latin America and the Caribbean regions of our Consumer Money Transfer segment, partially offset by revenue growth in the Middle East, Africa, and South Asia region of our Consumer Money Transfer segment, as further discussed below.
Previous wording
Cost of services primarily consists of agent commissions, which represented approximately 55% of total cost of services for the three and six months ended June 30, 2026 and 2025. For the three and six months ended June 30, 2026, cost of services increased compared to the corresponding periods in the prior year primarily due to an increase in agent commissions, in addition to an increase in employee-related and real estate expenses associated with acquisitions that expanded our Company-operated locations.
Current wording
Cost of services primarily consists of agent commissions, which represented approximately 55% of total cost of services for the three and nine months ended September 30, 2026 and 2025. For the three and nine months ended September 30, 2026 and 2025, cost of services increased compared to the corresponding periods in the prior year due to an increase in employee-related and real estate expenses associated with acquisitions that expanded our Company-operated locations, an increase in agent commissions, and one-time costs associated with our Beyond efficiency program which was previously announced in July 2026, including employee termination costs related to a voluntary retirement program initiated in the United States, severance costs related to relocating one of our regional operating centers, and other workforce reductions.
Previous wording
Selling, general, and administrative expenses increased for the three and six months ended June 30, 2026 when compared to the corresponding periods in the prior year due to fluctuations in the United States dollar compared to foreign currencies and higher compliance costs.
Current wording
Selling, general, and administrative expenses increased for the three and nine months ended September 30, 2026 when compared to the corresponding periods in the prior year due to one-time costs associated with our Beyond efficiency program which was previously announced in July 2026, including employee termination costs related to a voluntary retirement program initiated in the United States, severance costs related to relocating one of our regional operating centers, and other workforce reductions, in addition to the fluctuations in the United States dollar compared to foreign currencies.
Previous wording
Total other expense, net increased for the three and six months ended June 30, 2026, when compared to the corresponding periods in the prior year, primarily due to an increase in interest expense associated with our borrowings, including our notes due in 2029.
Current wording
Total other expense, net increased for the three and nine months ended September 30, 2026, when compared to the corresponding periods in the prior year, primarily due to an increase in interest expense associated with our borrowings, including our notes due in 2029.
Previous wording
During the three months ended June 30, 2026 and 2025, basic earnings per share were $0.25 and $0.37, respectively, and diluted earnings per share were $0.24 and $0.37, respectively. During the six months ended June 30, 2026 and 2025, basic earnings per share were $0.45 and $0.74, respectively, and diluted earnings per share were $0.45 and $0.73, respectively. Outstanding options to purchase Western Union stock and unvested shares of restricted stock are excluded from basic shares outstanding. Diluted earnings per share reflects the potential dilution that could occur if outstanding stock options at the presented dates are exercised and shares of restricted stock have vested. Shares excluded from the diluted earnings per share calculation were 18.8 million and 17.3 million for the three months ended June 30, 2026 and 2025, respectively, and 17.4 million and 15.7 million for the six months ended June 30, 2026 and 2025, respectively. The effect of these shares was anti-dilutive under the treasury stock method, as the assumed proceeds of the options and restricted stock per unit were above our average share price during the periods.
Current wording
During the three months ended September 30, 2026 and 2025, basic and diluted earnings per share were $0.25 and $0.43, respectively. During the nine months ended September 30, 2026 and 2025, basic and diluted earnings per share were $0.70 and $1.17, respectively. Outstanding options to purchase Western Union stock and unvested shares of restricted stock are excluded from basic shares outstanding. Diluted earnings per share reflects the potential dilution that could occur if outstanding stock options at the presented dates are exercised and shares of restricted stock have vested. Shares excluded from the diluted earnings per share calculation were 18.5 million and 17.1 million for the three months ended September 30, 2026 and 2025, respectively, and 17.8 million and 16.1 million for the nine months ended September 30, 2026 and 2025, respectively. The effect of these shares was anti-dilutive under the treasury stock method, as the assumed proceeds of the options and restricted stock per unit were above our average share price during the periods.
Previous wording
Earnings per share for the three and six months ended June 30, 2026 compared to the corresponding periods in the prior year were impacted by the previously described factors impacting net income, partially offset by a lower number of average shares outstanding.
Current wording
Earnings per share for the three and nine months ended September 30, 2026 compared to the corresponding periods in the prior year were impacted by the previously described factors impacting net income, partially offset by a lower number of average shares outstanding.
Previous wording
During the three and six months ended June 30, 2026 and 2025, we incurred expenses that are not included in the measurement of segment operating income provided to the Chief Operating Decision Maker (“CODM”) for purposes of performance assessment and resource allocation. These expenses are therefore excluded from our segment operating income results. Refer to Part I, Item 1, Financial Statements, Note 14, Segments for further discussion.
Current wording
During the three and nine months ended September 30, 2026 and 2025, we incurred expenses that are not included in the measurement of segment operating income provided to the Chief Operating Decision Maker (“CODM”) for purposes of performance assessment and resource allocation. These expenses are therefore excluded from our segment operating income results. Refer to Part I, Item 1, Financial Statements, Note 14, Segments for further discussion.
Previous wording
The following table sets forth the components of segment revenues as a percentage of the consolidated totals for the three and six months ended June 30, 2026 and 2025:
Current wording
The following table sets forth the components of segment revenues as a percentage of the consolidated totals for the three and nine months ended September 30, 2026 and 2025:
Previous wording
The following table sets forth our Consumer Money Transfer segment results of operations for the three and six months ended June 30, 2026 and 2025:
Current wording
The following table sets forth our Consumer Money Transfer segment results of operations for the three and nine months ended September 30, 2026 and 2025:
Previous wording
The table below sets forth regional revenues as a percentage of our Consumer Money Transfer revenue for the three and six months ended June 30, 2026 and 2025:
Current wording
The table below sets forth regional revenues as a percentage of our Consumer Money Transfer revenue for the three and nine months ended September 30, 2026 and 2025:
Previous wording
Our consumers transferred $27.2 billion and $26.7 billion in cross-border principal for the three months ended June 30, 2026 and 2025, respectively, and $54.2 billion and $52.5 billion in cross-border principal for the six months ended June 30, 2026 and 2025, respectively. Consumer Money Transfer cross-border principal is the amount of consumer funds transferred to a designated recipient in a country or territory that differs from the country or territory from which the transaction was initiated. Consumer Money Transfer cross-border principal is a metric used by management to monitor and better understand the growth in our underlying business relative to competitors, as well as changes in our market share of global remittances.
Current wording
Our consumers transferred $27.3 billion and $27.2 billion in cross-border principal for the three months ended September 30, 2026 and 2025, respectively, and $81.5 billion and $79.7 billion in cross-border principal for the nine months ended September 30, 2026 and 2025, respectively. Consumer Money Transfer cross-border principal is the amount of consumer funds transferred to a designated recipient in a country or territory that differs from the country or territory from which the transaction was initiated. Consumer Money Transfer cross-border principal is a metric used by management to monitor and better understand the growth in our underlying business relative to competitors, as well as changes in our market share of global remittances.
Previous wording
Consumer Money Transfer revenue decreased 2% and 3%, and transactions increased 3% and 2% for the three and six months ended June 30, 2026, respectively, compared to the corresponding periods in the prior year. Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, positively impacted revenue by 1% for both the three and six months ended June 30, 2026, compared to the corresponding periods in the prior year.
Current wording
Consumer Money Transfer revenue decreased 2% and 3%, and transactions increased 2% and 2% for the three and nine months ended September 30, 2026, respectively, compared to the corresponding periods in the prior year. Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, had no impact to revenue for the three months ended September 30, 2026 and positively impacted revenue by 1% for the nine months ended September 30, 2026, compared to the corresponding period in the prior year.
Previous wording
For the three and six months ended June 30, 2026, in our Consumer Money Transfer regions, NA revenue and transactions decreased, compared to the corresponding periods in the prior year. The region was impacted by declines in revenues and transactions sent from and within the United States, which has been impacted by broader geopolitical and macroeconomic conditions, including impacts from immigration policies. For the three and six months ended June 30, 2026, the change in our EU & CIS region revenues was driven by increases in Italy, partially offset by decreases in the United Kingdom. For the three and six months ended June 30, 2026, our MEASA transactions increased, which was primarily driven by growth in the region’s Branded Digital transactions, which have lower revenues per transaction. For the three and six months ended June 30, 2026, the revenue decline in LACA was primarily driven by decreases in Mexico and Brazil and was also impacted by broader geopolitical and macroeconomic conditions. For the three and six months ended June 30, 2026, the revenue decline in APAC was primarily driven by decreases in Thailand, partially offset by growth in Singapore.
Current wording
For the three and nine months ended September 30, 2026, in our Consumer Money Transfer regions, NA revenue and transactions decreased, compared to the corresponding periods in the prior year. The region was impacted by declines in revenues and transactions sent from the United States to the rest of the world, which has been impacted by broader geopolitical and macroeconomic conditions, including impacts from immigration policies. For the three and nine months ended September 30, 2026, the change in our EU & CIS region revenues was driven by increases in Israel, partially offset by decreases in Spain. For the three and nine months ended September 30, 2026, our MEASA transactions increased, which was primarily driven by growth in the region’s Branded Digital transactions, which have lower revenues per transaction. For the three and nine months ended September 30, 2026, the revenue decline in LACA was primarily driven by decreases in Mexico, Chile, and Ecuador and was also impacted by broader geopolitical and macroeconomic conditions. For the three and nine months ended September 30, 2026, the revenue decline in APAC was primarily driven by decreases in Thailand and Australia, partially offset by growth in Singapore.
Previous wording
Consumer Money Transfer operating income decreased for the three and six months ended June 30, 2026 compared to the corresponding periods in the prior year due to a decrease in revenue, fluctuations between the United States dollar and foreign currencies, and an increase in agent commissions and the costs for professional services.
Current wording
Consumer Money Transfer operating income decreased for the three months ended September 30, 2026 compared to the corresponding period in the prior year due to a decrease in revenue and fluctuations between the United States dollar and foreign currencies. For the nine months ended September 30, 2026 compared to the corresponding period in the prior year, Consumer Money Transfer operating income decreased due to a decrease in revenue, an increase in agent commissions, and fluctuations between the United States dollar and foreign currencies.
Previous wording
The following table sets forth Consumer Services results for the three and six months ended June 30, 2026 and 2025:
Current wording
The following table sets forth Consumer Services results for the three and nine months ended September 30, 2026 and 2025:
Previous wording
The following table sets forth our Consumer Services revenue results for the three and six months ended June 30, 2026 and 2025. Consumer Services segment adjusted revenue growth/(decline) is a non-GAAP financial measure, as further discussed in Revenues Overview above.
Current wording
The following table sets forth our Consumer Services revenue results for the three and nine months ended September 30, 2026 and 2025. Consumer Services segment adjusted revenue growth/(decline) is a non-GAAP financial measure, as further discussed in Revenues Overview above.
Previous wording
Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, resulted in decreases to Consumer Services revenues of $11.2 million and $21.0 million for the three and six months ended June 30, 2026, respectively, when compared to the corresponding periods in the prior year.
Current wording
Fluctuations in the United States dollar compared to foreign currencies, net of the impact of foreign currency hedges, resulted in decreases to Consumer Services revenues of $9.7 million and $30.7 million for the three and nine months ended September 30, 2026, respectively, when compared to the corresponding periods in the prior year.
Previous wording
For the three and six months ended June 30, 2026 compared to the corresponding periods in the prior year, Consumer Services GAAP and Adjusted revenues increased primarily due to revenue growth in our travel money and check acceptance services, including the benefit from acquisitions, and growth in our cash-based bill payments services offered at retail locations in Argentina.
Current wording
In addition to the negative impacts from foreign currency, for the three months ended September 30, 2026 compared to the corresponding period in the prior year, Consumer Services GAAP revenues decreased primarily due to decreases in our retail money order and media network businesses, partially offset by revenue growth in our travel money and check acceptance services, including the benefit from acquisitions. For the nine months ended September 30, 2026 compared to the corresponding period in the prior year, Consumer Services GAAP revenues increased primarily due to revenue growth in our travel money and check acceptance services, including the benefit from acquisitions, partially offset by decreases in our retail money order and media network businesses, and the negative impacts of foreign currency.
Previous wording
Consumer Services operating income for the three and six months ended June 30, 2026 compared to the corresponding periods in the prior year was negatively impacted by an increase in employee-related and real estate expenses associated with acquisitions that expanded our Company-operated locations and increases in agent commissions, partially offset by an increase in revenue. For the six months ended June 30, 2026 compared to the corresponding period in the prior year, Consumer Services operating income also decreased due to higher credit losses.
Current wording
Consumer Services operating income for the three months ended September 30, 2026 compared to the corresponding period in the prior year was negatively impacted by an increase in employee-related and real estate expenses associated with acquisitions that expanded our Company-operated locations. For the nine months ended September 30, 2026 compared to the corresponding period in the prior year, Consumer Services operating income decreased due to greater employee-related and real estate expenses associated with acquisitions that expanded our Company-operated locations and an increase in agent commissions, partially offset by an increase in revenue.
Previous wording
We currently believe we have adequate liquidity to meet our business needs, including payments under our debt and other obligations, through our existing cash balances, our ability to generate cash flows through operations, our revolving credit facility (“Revolving Credit Facility”), and our $800 million delayed draw term loan credit agreement (“Delayed Draw Term Loan Facility”). The Revolving Credit Facility provides for aggregate revolving credit commitments of $1.62 billion and supports our commercial paper program. Our commercial paper program enables us to issue unsecured commercial paper notes in an amount not to exceed $1.62 billion outstanding at any time, reduced to the extent of any borrowings outstanding on our Revolving Credit Facility.
Current wording
We currently believe we have adequate liquidity to meet our business needs, including payments under our debt and other obligations, through our existing cash balances, our ability to generate cash flows through operations, our revolving credit facility (“Revolving Credit Facility”), and our $800 million delayed draw term loan credit agreement (“Delayed Draw Term Loan Facility”), which is scheduled to expire on November 10, 2026. We expect to have adequate liquidity to meet our business needs following the expiration of the Delayed Draw Term Loan Facility. The Revolving Credit Facility provides for aggregate revolving credit commitments of $1.62 billion and supports our commercial paper program. Our commercial paper program enables us to issue unsecured commercial paper notes in an amount not to exceed $1.62 billion outstanding at any time, reduced to the extent of any borrowings outstanding on our Revolving Credit Facility.
Previous wording
As of June 30, 2026 and December 31, 2025, we had Cash and cash equivalents of $919.8 million and $1,234.4 million, respectively.
Current wording
As of September 30, 2026 and December 31, 2025, we had Cash and cash equivalents of $1,098.0 million and $1,234.4 million, respectively.
Previous wording
Investment securities, net, classified within Settlement assets on the Condensed Consolidated Balance Sheets, were $1,431.8 million and $1,445.0 million as of June 30, 2026 and December 31, 2025, respectively, and consist primarily of highly-rated state and municipal debt securities. These investment securities are held in order to comply with state licensing requirements in the United States and are required to have credit ratings of “A-” or better from a major credit rating agency. Refer to Part I, Item 1, Financial Statements, Note 8, Settlement Assets and Obligations, for more details regarding investment securities.
Current wording
Investment securities, net, classified within Settlement assets on the Condensed Consolidated Balance Sheets, were $1,290.3 million and $1,445.0 million as of September 30, 2026 and December 31, 2025, respectively, and consist primarily of highly-rated state and municipal debt securities. These investment securities are held in order to comply with state licensing requirements in the United States and are required to have credit ratings of “A-” or better from a major credit rating agency. Refer to Part I, Item 1, Financial Statements, Note 8, Settlement Assets and Obligations, for more details regarding investment securities.
Previous wording
Cash provided by operating activities increased to $213.9 million during the six months ended June 30, 2026, from $147.9 million in the corresponding period in the prior year, primarily due to lower income tax payments, partially offset by a decrease in income. Cash provided by operating activities can be impacted by changes to our consolidated net income, in addition to fluctuations in our working capital balances, among other factors.
Current wording
Cash provided by operating activities decreased to $321.2 million during the nine months ended September 30, 2026, from $408.3 million in the corresponding period in the prior year, primarily due to a decrease in income. Cash provided by operating activities can be impacted by changes to our consolidated net income, in addition to fluctuations in our working capital balances, among other factors.
Previous wording
As of June 30, 2026, we had outstanding borrowings at par value of $2,710.1 million. The majority of these outstanding borrowings consist of unsecured fixed-rate notes with maturities ranging from 2029 to 2040.
Current wording
As of September 30, 2026, we had outstanding borrowings at par value of $2,900.2 million. The majority of these outstanding borrowings consist of unsecured fixed-rate notes with maturities ranging from 2029 to 2040.
Previous wording
On January 9, 2026, we entered into the Delayed Draw Term Loan Facility, providing for an unsecured term loan facility in an aggregate amount of $800.0 million. On June 17, 2026, we amended the Delayed Draw Term Loan Facility to extend the commitment period. We have until November 10, 2026 to draw upon the Delayed Draw Term Loan Facility, which matures on the third anniversary of the initial funding date. We have the option to increase the commitments under the Delayed Draw Term Loan Facility by an amount such that the commitments do not exceed $1.0 billion in the aggregate (after giving effect to any such increases). Any such increases would be subject to obtaining additional commitments from existing or new banks under the Delayed Draw Term Loan Facility. We may use the proceeds from the Delayed Draw Term Loan Facility to finance the cash consideration to purchase the entire share capital of Intermex and repay all of Intermex’s outstanding indebtedness under their revolving credit facility.
Current wording
On January 9, 2026, we entered into the Delayed Draw Term Loan Facility, providing for an unsecured term loan facility in an aggregate amount of $800.0 million. On June 17, 2026, we amended the Delayed Draw Term Loan Facility to extend the commitment period. We have until November 10, 2026 to draw upon the Delayed Draw Term Loan Facility, which matures on the third anniversary of the initial funding date. We have the option to increase the commitments under the Delayed Draw Term Loan Facility by an amount such that the commitments do not exceed $1.0 billion in the aggregate (after giving effect to any such increases). Any such increases would be subject to obtaining additional commitments from existing or new banks under the Delayed Draw Term Loan Facility. We may use the proceeds from the Delayed Draw Term Loan Facility to finance the cash consideration to purchase the entire share capital of Intermex and repay all of Intermex’s outstanding indebtedness under their revolving credit facility, or for general corporate purposes, including refinancing of debt, permitted acquisitions, and to pay any fees and expenses in connection therewith.
Previous wording
Pursuant to our commercial paper program, we may issue unsecured commercial paper notes in an amount not to exceed $1.62 billion outstanding at any time, reduced to the extent of borrowings outstanding on our Revolving Credit Facility. Our commercial paper borrowings may have maturities of up to 397 days from date of issuance. Interest rates for borrowings are based on market rates at the time of issuance. We had $199.8 million of commercial paper borrowings outstanding as of June 30, 2026. Our commercial paper borrowings as of June 30, 2026 had a weighted-average annual interest rate of approximately 4.1% and a weighted-average term of approximately 4 days. Proceeds from our commercial paper borrowings were used for general corporate purposes and working capital needs.
Current wording
Pursuant to our commercial paper program, we may issue unsecured commercial paper notes in an amount not to exceed $1.62 billion outstanding at any time, reduced to the extent of borrowings outstanding on our Revolving Credit Facility. Our commercial paper borrowings may have maturities of up to 397 days from date of issuance. Interest rates for borrowings are based on market rates at the time of issuance. We had $399.0 million of commercial paper borrowings outstanding as of September 30, 2026. Our commercial paper borrowings as of September 30, 2026 had a weighted-average annual interest rate of approximately 4.1% and a weighted-average term of approximately 23 days. Proceeds from our commercial paper borrowings were used for general corporate purposes and working capital needs.
Previous wording
Our objective is to maintain strong liquidity and a capital structure consistent with investment-grade credit ratings. We have existing cash balances, cash flows from operating activities, access to the commercial paper markets, our Revolving Credit Facility, and our Delayed Draw Term Loan available to support the needs of our business.
Current wording
Our objective is to maintain strong liquidity and a capital structure consistent with investment-grade credit ratings. We have existing cash balances, cash flows from operating activities, access to the commercial paper markets, our Revolving Credit Facility, and our Delayed Draw Term Loan Facility available to support the needs of our business.
Previous wording
The total aggregate amount paid for purchased and developed software, contract costs, and purchases of property and equipment was $88.2 million and $53.4 million for the six months ended June 30, 2026 and 2025, respectively. Capital expenditures during these periods included investments in our information technology infrastructure. Amounts paid for new and renewed agent contracts vary depending on the terms of existing contracts as well as the timing of new and renewed contract signings.
Current wording
The total aggregate amount paid for purchased and developed software, contract costs, and purchases of property and equipment was $130.3 million and $100.7 million for the nine months ended September 30, 2026 and 2025, respectively. Capital expenditures during these periods included investments in our information technology infrastructure. Amounts paid for new and renewed agent contracts vary depending on the terms of existing contracts as well as the timing of new and renewed contract signings.
Previous wording
On December 13, 2024, our Board of Directors authorized $1.0 billion of common stock repurchases with no expiration date. During the six months ended June 30, 2026 and 2025, 5.7 million and 14.8 million shares were repurchased under this authorization for $53.7 million and $149.7 million, respectively, excluding commissions, at an average cost of $9.35 and $10.08, respectively. As of June 30, 2026, $721.6 million remained available under this share repurchase authorization.
Current wording
On December 13, 2024, our Board of Directors authorized $1.0 billion of common stock repurchases with no expiration date. During the nine months ended September 30, 2026 and 2025, 5.7 million and 20.8 million shares were repurchased under this authorization for $53.7 million and $199.7 million, respectively, excluding commissions, at an average cost of $9.35 and $9.59, respectively. As of September 30, 2026, $721.6 million remained available under this share repurchase authorization.
Previous wording
Our Board of Directors declared quarterly cash dividends of $0.235 per common share in the first and second quarters of 2026, representing $147.0 million in total dividends.
Current wording
Our Board of Directors declared quarterly cash dividends of $0.235 per common share in the first, second and third quarters of 2026, representing $220.3 million in total dividends.
Previous wording
We had approximately $130 million in outstanding letters of credit and bank guarantees as of June 30, 2026 primarily held in connection with regulatory requirements, lease arrangements, and certain agent agreements. We expect to renew many of our letters of credit and bank guarantees prior to expiration.
Current wording
We had approximately $95 million in outstanding letters of credit and bank guarantees as of September 30, 2026 primarily held in connection with regulatory requirements, lease arrangements, and certain agent agreements. We expect to renew many of our letters of credit and bank guarantees prior to expiration.
Previous wording
As of June 30, 2026, our total amount of unrecognized income tax benefits was $62.3 million, including associated interest and penalties. The timing of any related cash payments for substantially all of these liabilities is inherently uncertain because the ultimate amount and timing of the settlement of such liabilities are affected by factors which are variable and outside our control.
Current wording
As of September 30, 2026, our total amount of unrecognized tax benefits was $63.4 million, including associated interest and penalties. The timing of any related cash payments for substantially all of these liabilities is inherently uncertain because the ultimate amount and timing of the settlement of such liabilities are affected by factors which are variable and outside our control.
Previous wording
We invest in several types of interest-bearing assets, with a total value as of June 30, 2026 of approximately $2.3 billion. Approximately $0.9 billion of these assets bear interest at floating rates. These assets primarily include cash in banks and money market investments and are included in our Condensed Consolidated Balance Sheets within Cash and cash equivalents and Settlement assets. To the extent these assets are held in connection with money transfers and other related payment services awaiting redemption, they are classified as Settlement assets. Earnings on these investments will increase and decrease with changes in the underlying short-term interest rates.
Current wording
We invest in several types of interest-bearing assets, with a total value as of September 30, 2026 of approximately $2.5 billion. Approximately $1.2 billion of these assets bear interest at floating rates. These assets primarily include cash in banks and money market investments and are included in our Condensed Consolidated Balance Sheets within Cash and cash equivalents and Settlement assets. To the extent these assets are held in connection with money transfers and other related payment services awaiting redemption, they are classified as Settlement assets. Earnings on these investments will increase and decrease with changes in the underlying short-term interest rates.
Previous wording
As of June 30, 2026, borrowings of $800 million under our Term Loan Facility were subject to floating interest rates. The interest on these borrowings was calculated using a selected SOFR plus an interest rate margin. Borrowings under our commercial paper program mature in such a short period that the financing is effectively floating rate. As of June 30, 2026, there were $199.8 million in outstanding borrowings under our commercial paper program.
Current wording
As of September 30, 2026, borrowings of $800 million under our Term Loan Facility were subject to floating interest rates. The interest on these borrowings was calculated using a selected SOFR plus an interest rate margin. Borrowings under our commercial paper program mature in such a short period that the financing is effectively floating rate. As of September 30, 2026, there were $399.0 million in outstanding borrowings under our commercial paper program.
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