CONSOLIDATED EDISON INC

For the period ended May 20, 2024. Filed Apr 10, 2024.

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May 20, 2024 · Filed Apr 10, 2024

ED$118.56-2.4%Stored close · as of Nov 6, 2026

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Contents

Appendix A Operating Objectives

APPENDIX A

Operating Objectives -For 2023, the operating objectives for Con Edison of New York are shown in the following table:

Con Edison of New York Operating Objectives(1)	Unit of Measure	Target	Actual
Employee and Public Safety: · · · · · ·
▪ Significant High-Hazard Injuries	#	0	3
▪ Electric Distribution System wide Safety Improvements “Remove Before Failure”	#	≥ 1,455	2,057
▪ Motor Vehicle Collisions	#	≤ 280	265
▪ Operating Errors	#	≤ 44	43
▪ Gas Made Safe Time	%	≥ 89.5%	99.1%
Environment and Sustainability:
▪ Underground Transmission Feeder Split Management	%	≥ 90% Clamp time and ≥ 90% Environmental manhole cleaning and subservice mediation	99% and 100%
▪ Late Spill Notifications	#	≤ 2	2
▪ SF6 Gas Emissions	Pounds	≤ 6,500	4,674
▪ Lifetime Gross Energy Savings from Ground Source Heat Pumps installed through CECONY Clean Heat Program	#	≥ 715,000	846,840
Operational Excellence:
▪ Steam System Reliability Measures	#	2	2
▪ Reliability Performance Measures	%	≥ 97.0	100
▪ Electric Reliability Performance—Network Metrics	#	2	2
▪ Electric Reliability Performance—Non-Network Metrics	#	2	2
▪ Workable Gas Leak Inventory	#	≤ 20	2
▪ Cyber Security	#	0	2
▪ Physical Security	#	0	0
Customer Experience:
▪ Customer Project Completion Dates	%	≥ 90	95.4
▪ First Call Resolution	%	≥ 80	81.4
▪ Estimated Time for Restoration	%	≥ 73	82.1
▪ Customer Appointments	%	≥ 95	95.8

(1)	Operating objectives were weighted equally.

Consolidated Edison, Inc. Proxy Statement 105

Appendix A

For 2023, the operating objectives for Orange & Rockland are shown in the following table:

Orange & Rockland Operating Objectives(1)	Unit of Measure	Target	Actual
Employee and Public Safety · · · · · ·
▪ Significant High-Hazard Injuries	#	0	1
▪ Motor Vehicle Collisions	#	≤ 28	26
▪ Operating Errors	#	≤ 6	2
▪ Damage Prevention	Rate	≤ 2.00	1.83
▪ Gas Made Safe Time	%	≥ 87	92
Environment and Sustainability
▪ Electric Energy Efficiency (MWh Reduction)	#	≥ 66,500	77,826
▪ Gas Energy Efficiency (Dth Reduction)	#	≥ 71,000	76,001
▪ Lifetime Gross Energy Savings from Heat Pump Technology Installed in O&R Clean Heat Energy Program (MMBTu)	#	≥ 336,000	531,003
▪ Electric Vehicle Make Ready Program
Complete notification to participants	%	≥ 90	100
Provide estimated incentive amount	%	≥ 90	100
▪ Solar Connections—
Complete Initial Application Screening	%	≥ 92	100
Complete Coordinated Review	%	≥ 80	100
Operational Excellence
▪ Outage Frequency—SAIFI (frequency of outages per average customer)	#	≤ 1.20	1.00
▪ Outage Duration—CAIDI (restoration time in minutes per average customer)	#	≤ 115.5	103.8
▪ Cyber Security	#	0	1
▪ Physical Security	#	0	0
▪ Gas Leak Inventory (monthly average backlog)	#	≤ 40	10
Customer Experience
▪ Customer Service Appointments Kept	%	≥ 95	97
▪ New Business Electric Services Energized	#	2	2
▪ First Call Resolution	%	≥ 80	93.3
▪ Customer Service Performance Incentive Mechanism	#	3	3
▪ Storm Scorecard	#	≥ 92	98

(1)	Operating objectives were weighted equally.

106 Consolidated Edison, Inc. Proxy Statement

Appendix A

For 2023, the operating objectives for the Clean Energy Businesses are shown in the following table:

Clean Energy Businesses Operating Objectives(1)	Unit of Measure	Target	Actual
Employee and Public Safety · · · · · ·
▪ Significant High Hazard Injury	#	0	0
Environment and Sustainability
▪ Renewable Portfolio Production	%	100	96.6
Operational Excellence
▪ Annual Availability for Financed Projects	%	99.2	99.8
▪ Retail Energy Services EBITDA	$	$6.00	-1.22
▪ Significant Risk Limit Violations, Material Financial Weaknesses or Significant Deficiencies, and Ethical Violation	#	0	0
▪ Project Construction and Delivery	%	100	100
▪ Design Build Transfer	#	56	2.1
▪ Megawatt hours installed for battery storage line of business	#	550	0
▪ Meet Contractual Requirements of PPA (TWh)	#	6.4	0.9
▪ Cybersecurity Performance	#	0	0

(1)	Operating objectives were weighted equally.

Consolidated Edison, Inc. Proxy Statement 107

Appendix B

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