Windstream Parent Inc

Affordable Connectivity Program (“ACP”)

The ACP was a federal consumer-based program funded by the IIJA to provide financial assistance to eligible broadband subscribers in the form of monthly service subsidies. From December 2021 to May 2024, the ACP provided up to a $30 per month discount on broadband services, and $75 per month in tribal areas. Because Congress failed to authorize necessary funding for the ACP on a permanent basis, the program ended as of May 2024. To avoid a negative customer impact, Windstream is providing approximately 80,000 affected customers with a monthly bill credit in the same amount as the ACP benefit, subject to special terms and conditions including our ability to eliminate it at any time. There has been no action at the federal level to reactivate this program.