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Banco Santander SA

For the period ended Dec 31, 2023. Filed Feb 21, 2024.

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The yearly report of a company based outside the US. It covers much of what a 10-K does, and may follow accounting rules other than US ones.

FY2023 · Filed Feb 21, 2024

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SAN$11.74-2.2%Stored close · as of Nov 6, 2026
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SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 20-F

(Mark One)
☐REGISTRATION STATEMENT PURSUANT TO SECTION 12(b) OR (g) OF THE SECURITIES EXCHANGE ACT OF 1934
OR
For the fiscal year ending 31 December 2023
OR
☐TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to

☐SHELL COMPANY REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Date of event requiring this shell company report

Commission file number 001-12518

(Exact name of Registrant as specified in its charter)

Kingdom of Spain

(Jurisdiction of incorporation)

Ciudad Grupo Santander

28660 Boadilla del Monte (Madrid), Spain

(address of principal executive offices)

José G. Cantera

Banco Santander, S.A.

Ciudad Grupo Santander -28660 Boadilla del Monte Madrid, Spain

Tel: +3491 259 65 20

(Name, Telephone, E-mail and/or Facsimile number and Address of Company Contact Person)

Securities registered or to be registered, pursuant to Section 12(b) of the Act

Title of each className of each exchange on which registered
American Depositary Shares, each representing the right to receive one Share of Capital Stock of Banco Santander, S.A., par value euro 0.50 eachSANNew York Stock Exchange
Shares of Capital Stock of Banco Santander, S.A., par value euro 0.50 eachNot applicableNew York Stock Exchange *
Non-cumulative Preferred Stock Series 6SAN PRBNew York Stock Exchange
4.250% Second Ranking Senior Debt Securities due 2027SAN27New York Stock Exchange
3.800% Senior Non Preferred Fixed Rate Notes due 2028SAN28New York Stock Exchange
2.706% Senior Preferred Fixed Rate Notes due 2024SAN24New York Stock Exchange
3.306% Senior Non Preferred Fixed Rate Notes due 2029SAN29New York Stock Exchange
4.379% Senior Non Preferred Fixed Rate Notes due 2028SAN28ANew York Stock Exchange
5.179% Subordinated Debt Securities due 2025SAN/25New York Stock Exchange
2.746% Senior Non Preferred Fixed Rate Notes due 2025SAN25New York Stock Exchange
3.490% Senior Non Preferred Fixed Rate Notes due 2030SAN30New York Stock Exchange
2.749% Tier 2 Subordinated Fixed Rate Notes due 2030SAN30ANew York Stock Exchange
1.849% Senior Non Preferred Fixed Rate Notes due 2026SAN26New York Stock Exchange
2.958% Senior Non Preferred Fixed Rate Notes due 2031SAN31New York Stock Exchange
4.750% Non-Step-Up Non-Cumulative Contingent Convertible Perpetual Preferred Tier 1 SecuritiesSANP1New York Stock Exchange
4.125% Non-Step-Up Non-Cumulative Contingent Convertible Perpetual Preferred Tier 1 SecuritiesSANP2New York Stock Exchange
0.701% Senior Preferred Fixed-to-Fixed Rate Notes due 2024SAN24ANew York Stock Exchange
1.722% Senior Non Preferred Callable Fixed-to-Fixed Rate Notes due 2027SAN27ANew York Stock Exchange
3.225% Tier 2 Subordinated Callable Fixed-to-Fixed Rate Notes due 2032SAN32New York Stock Exchange
3.496% Senior Preferred Fixed Rate Notes due 2025SAN25ANew York Stock Exchange
4.175% Senior Non Preferred Fixed-to-Fixed Rate Notes due 2028SAN28BNew York Stock Exchange
3.892% Senior Preferred Fixed Rate Notes due 2024SAN24BNew York Stock Exchange
Senior Preferred Floating Rate Notes due 2024SAN24CNew York Stock Exchange
5.147% Senior Non Preferred Fixed Rate Notes due 2025SAN25BNew York Stock Exchange
5.294% Senior Non Preferred Fixed Rate Notes due 2027SAN27BNew York Stock Exchange
6.921% Tier 2 Subordinated Fixed Rate Notes due 2033SAN33New York Stock Exchange
5.588% Senior Preferred Fixed Rate Notes due 2028SAN28CNew York Stock Exchange
6.527% Senior Preferred Callable Fixed-to-Fixed Rate Notes due 2027SAN27CNew York Stock Exchange
6.607% Senior Preferred Fixed Rate Notes due 2028SAN28DNew York Stock Exchange
6.938% Senior Preferred Fixed Rate Notes due 2033SAN33ANew York Stock Exchange
9.625% Non-Step-Up Non-Cumulative Contingent Convertible Perpetual Preferred Tier 1 SecuritiesSANP3New York Stock Exchange
9.625% Non-Step-Up Non-Cumulative Contingent Convertible Perpetual Preferred Tier 1 SecuritiesSANP4New York Stock Exchange

*Banco Santander Shares are not listed for trading, but are only listed in connection with the registration of the American Depositary Shares, pursuant to requirements of the New York Stock Exchange.

Securities registered or to be registered pursuant to Section 12(g) of the Act: None (Title of Class)

Securities for which there is a reporting obligation pursuant to Section 15(d) of the Act: None (Title of Class)

Indicate the number of outstanding shares of each of the issuer’s classes of capital stock or common stock as of the close of business covered by the annual report 16,184,146,059 shares

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes ☒ No☐

If this report is an annual or transition report, indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934. Yes☐ No ☒

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or an emerging growth company. See definition of “large accelerated filer”, "accelerated filer", and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):

Large accelerated filer ☒Accelerated filer ☐Non-accelerated filer ☐

Emerging growth company☐

If an emerging growth company that prepares its financial statements in accordance with U.S. GAAP, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards† provided pursuant to Section 13(a) of the Exchange Act.☐

† The term “new or revised financial accounting standard” refers to any update issued by the Financial Accounting Standards Board to its Accounting Standards Codification after April 5, 2012.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal

control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its

audit report. Yes☒ No☐

If securities are registered pursuant to Section 12(b) of the Act, indicate by check mark whether the financial statements of the registrant included in the filing reflect the correction of an error to previously issued financial statements.☐

Indicate by check mark whether any of those error corrections are restatements that required a recovery analysis of incentive-based compensation received by any of the registrant’s executive officers during the relevant recovery period pursuant to §240.10D-1(b).☐

Indicate by check mark which basis of accounting the registrant has used to prepare the financial statements included in this filing:

U.S. GAAP ☐International Financial Reporting Standards as issued by the International Accounting Standards Board ☒Other ☐

If “Other” has been checked in response to the previous question indicate by check mark which financial statement item the registrant has elected to follow. Item 17☐Item 18☐

If this is an annual report, indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes☐No☒

Cross-reference to Form 20-FConsolidated directors' reportConsolidated financial statementsSupplemental information

This annual report on Form 20-F for the year ended 31 December 2023, includes two parts: (i) consolidated directors’ report, auditor's report and consolidated financial statements, and (ii) supplemental information. Set forth below is a table listing the required items for Form 20-F and the location where the relevant disclosure in this annual report can be found.

CROSS REFERENCE TO FORM 20-F

Form 20-F Item Number and Caption · Location · Page
Presentation of Financial and Other InformationSupplemental information. Section 1831
Cautionary Statement Regarding Forward-Looking StatementsSupplemental information. Section 2832
PART I
ITEM 1.IDENTITY OF DIRECTORS, SENIOR MANAGEMENT AND ADVISERS
ITEM 2.OFFER STATISTICS AND EXPECTED TIMETABLE
ITEM 3.KEY INFORMATION
Selected financial dataSupplemental information. Section 3834
A. [Reserved]
D. Risk factorsSupplemental information. Section 4838
ITEM 4.INFORMATION ON THE COMPANY
A. History and development of the companyGeneral Information826
Acquisitions, Dispositions, ReorganizationsNote 3. b) to our consolidated financial statements580
Capital IncreasesNote 31 to our consolidated financial statements660
Recent EventsNote 1. g) to our consolidated financial statements553
Supplemental information. Section 14929
B. Business overviewDirectors' Report. Economic and Financial Review325
Selected Statistical informationSupplemental information. Section 5873
Note 6 to our consolidated financial statements599
Note 10 to our consolidated financial statements603
Note 20 to our consolidated financial statements621
Note 21 to our consolidated financial statements621
Competition in SpainSupplemental information. Section 9891
Supervision and RegulationSupplemental information. Section 10893
Note 1.e) to our consolidated financial statements551
C. Organizational structureAppendix I, II and III to our consolidated financial statements785
Note 1.a) to our consolidated financial statements548
D. Property, plants and equipmentNote 16 to our consolidated financial statements613
Directors' Report. Economic and Financial Review. Section 4.6 (for number of branches in segments and units)411
ITEM 4A.UNRESOLVED STAFF COMMENTSSupplemental information. Section 13926
ITEM 5.OPERATING AND FINANCIAL REVIEW AND PROSPECTS
A. Operating resultsDirectors' Report. Economic and Financial Review. Sections 3 and 4334
Supplemental information. Section 6889
B. Liquidity and capital resourcesDirectors' Report. Economic and Financial Review. Section 3.4 and 3.5354
Tabular disclosure of contractual obligationsSupplemental information. Section 7890
Off balance sheet arrangementsNote 35 to our consolidated financial statements663
C. Research and development, patents and licenses, etc.Note 18 to our consolidated financial statements619
Directors' Report. Economic and Financial Review. Section 5427
D. Trend informationDirectors' Report. Economic and Financial Review. Section 7431
Cross-reference to Form 20-FConsolidated directors' reportConsolidated financial statementsSupplemental information
Form 20-F Item Number and Caption · Location · Page
E. Critical accounting estimatesNote 1c) to our consolidated financial statements550
Note 2 to our consolidated financial statements553
Note 17 to our consolidated financial statements616
Note 18 to our consolidated financial statements619
ITEM 6.DIRECTORS, SENIOR MANAGEMENT AND EMPLOYEES
A. Directors and senior managementDirectors' Report. Corporate Governance. Section 4 and 5199
B. CompensationNote 5 to our consolidated financial statements585
Directors' Report. Corporate Governance. Section 6252
C. Board practicesDirectors' Report. Corporate Governance. Section 4.2 to 4.10208
D. EmployeesSupplemental information. Section 8891
E. Share ownershipSupplemental information. Section 13926
F. Disclosure of a registrant's action to recover erroneously awarded compensation · None
ITEM 7.MAJOR SHAREHOLDERS AND RELATED PARTY TRANSACTIONS
A. Major shareholdersDirectors' Report. Corporate Governance. Section 2.3 and 2.4187
B. Related party transactionsNotes 5.f) to our consolidated financial statements585
Note 53 to our consolidated financial statements740
Directors' Report. Corporate Governance. Section 4.12248
ITEM 8.FINANCIAL INFORMATION
A. Consolidated statements and other financial information
Financial statementsConsolidated financial statements519
Legal proceedingsNote 25 to our consolidated financial statements629
Shareholders remunerationSupplemental information. Section 11914
Directors' Report. Corporate Governance. Section 3.3195
Note 4 to our consolidated financial statements583
B. Significant ChangesNot applicable-
ITEM 9.THE OFFER AND LISTING
A. Offer and listing detailsSupplemental information. Section 12914
C. MarketsSupplemental information. Section 12914
Directors' Report. Corporate Governance. Section 2.6191
ITEM 10.ADDITIONAL INFORMATION
B. Memorandum and articles of associationSupplemental information. Section 13917
Directors' Report. Corporate Governance. Sections 2.1 and 2.2186
Directors' Report. Corporate Governance. Sections 3.2; 3.3; 3.4 and 3.5194
Directors' Report. Corporate Governance. Sections 4.2 and 4.3208
Directors' Report. Corporate Governance. Section 4.12248
Directors' Report. Corporate Governance. Section 6252
C. Material contractsSupplemental information. Section 13920
D. Exchange controlsSupplemental information. Section 13920
E. TaxationSupplemental information. Section 13921
H. Documents on displaySupplemental information. Section 13926
Cross-reference to Form 20-FConsolidated directors' reportConsolidated financial statementsSupplemental information
Form 20-F Item Number and Caption · Location · Page
ITEM 11.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISKDirectors' Report. Risk, compliance and conduct management. Section 4477
ITEM 12.DESCRIPTION OF SECURITIES OTHER THAN EQUITY SECURITIES
D. American Depositary SharesSupplemental information. Section 12914
PART II
ITEM 13.DEFAULTS, DIVIDEND ARREARAGES AND DELINQUENCIESNot applicable-
ITEM 14.MATERIAL MODIFICATIONS TO THE RIGHTS OF SECURITY HOLDERS AND USE OF PROCEEDSNot applicable-
ITEM 15.CONTROLS AND PROCEDURESSupplemental information. Section 15929
ITEM 16[Reserved]
A. Audit committee financial expertDirectors' Report. Corporate Governance. Section 4.5223
B. Code of ethicsDirectors' Report. Risk, compliance and conduct management. Section 7.2497
Directors' Report. Corporate Governance. Section 8.1280
C. Principal accountant fees and servicesNote 47. b) to our consolidated financial statements696
Supplemental information. Section 15929
D. Exemptions from the listing standards for audit committeesNot applicable-
E. Purchases of equity securities by the issuer and affiliated purchasersSupplemental information. Section 12914
F. Change in registrant’s certifying accountantNot applicable-
G. Corporate governanceSupplemental information. Section 16930
H. Mine safety disclosureNot applicable-
I. Disclosure regarding foreign jurisdictions that prevent inspectionsNot applicable-
J. Insider trading policiesNot applicable-
K. CybersecurityDirectors' Report. Responsible banking. Section 5.459
Directors' Report. Corporate Governance. Sections 4 and 5199
Directors' Report. Economic and Financial Review. Section 5427
Directors' Report. Risk, compliance and conduct management. Section 6491
Supplemental information. Section 13.8927
PART III
ITEM 17.FINANCIAL STATEMENTSConsolidated financial statements519
ITEM 18.FINANCIAL STATEMENTSConsolidated financial statements519
ITEM 19EXHIBITSSupplemental information. Section 17933

TABLE OF CONTENTS

Part 1
Consolidated directors’ report4
Consolidated financial statements519
Part 2
Supplemental information829

Part 1.

Consolidated directors´ report, auditor's report and consolidated financial statements

Think Value

Think Customer

Think Global

2023 Annual report

santander.com

2023Annual reportUnless otherwise specified, references in this annual report to other documents, including but not limited to other reports and websites, including our own, are for information purposes only. If the contents of such other documents and websites refer to this annual report, they are not nor should be considered part of it.Unless the context suggests otherwise, 'Banco Santander' means Banco Santander, S.A., and 'Santander', 'the Group' and 'Grupo Santander' mean Banco Santander, S.A. and subsidiaries.

Consolidated directors’ report

7 Business model and strategy

8 The Santander Way

9 Our business model

10 2023 results

12 Looking ahead

19 Responsible banking

Consolidated non-financial information statement

23 Responsible banking over view

28 Materiality assessment

30 Supporting the transition

44 Responsible investment

46 Acting responsibly towards employees

55 Acting responsibly towards customers

61 Supporting communities

64 Business conduct

70 Our progress in figures

89 Further information

106 Sustainability reporting standards and references

177 Corporate Governance

180 2023 Overview

186 Ownership structure

192 Shareholdersand general meeting

199 Board of directors

250 Senior management team

182 Remuneration

278 Group structure and internal governance

280 Internal control over financial reporting (ICFR)

287 Other corporate governance information

325 Economic and financial review

328 Economy, regulation and competition

332 Group selected data

334 Group financial performance

377 Financial information by segment

427 Research, development and innovation (R&D&I)

430 Significant events since year end

431 Trend information 2024

441 Alternative performance measures (APMs)

451 Risk, compliance& conduct management

454 Risk, compliance & conduct management

459 Risk management and control model

465 Credit risk

477 Market, structural and liquidity risk

489 Capital risk

491 Operational risk

497 Compliance& conduct risk

503 Model risk

505 Strategic risk

507 ESG risk factors

513 Glossary ofterms, acronyms and abbreviations

Auditor's report and consolidated

financial statements

521 Auditor's report

531 Consolidated financial statements

547 Notes to the consolidated financial statements

785 Appendix

ContentsView on SEC.gov

The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.