TrueBlue Inc
For the period ended Mar 31, 2024. Filed May 6, 2024.
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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Mar 31, 2024 · Filed May 6, 2024
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Notes to consolidated financial statements
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 1: SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Financial statement preparation
The accompanying unaudited consolidated financial statements (“financial statements”) of TrueBlue, Inc. (the “company,” “TrueBlue,” “we,” “us,” and “our”) are prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and rules and regulations of the Securities and Exchange Commission for interim financial information. Accordingly, certain information and footnote disclosures usually found in financial statements prepared in accordance with U.S. GAAP have been condensed or omitted. The financial statements reflect all adjustments which, in the opinion of management, are necessary to fairly state the financial statements for the interim periods presented. We follow the same accounting policies for preparing both quarterly and annual financial statements.
The preparation of the financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.
These financial statements should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the fiscal year ended December 31, 2023. The results of operations for the thirteen weeks ended March 31, 2024 are not necessarily indicative of the results expected for the full fiscal year nor for any other fiscal period.
Goodwill
We evaluate goodwill and indefinite-lived intangible assets for impairment on an annual basis as of the first day of our fiscal second quarter, or whenever events or circumstances make it more likely than not that an impairment may have occurred. These events or circumstances could include a significant change in general economic conditions, deterioration in industry environment, changes in cost factors, declining operating performance indicators, legal factors, competition, client engagement, changes in the carrying amount of net assets, sale or disposition of a significant portion of a reporting unit, or a sustained decrease in stock price. We monitor the existence of potential impairment indicators throughout the fiscal year.
During the fiscal first quarter of 2024 management determined that a triggering event had occurred as a result of continued decline in demand for our services, overall economic uncertainty, and a sustained decrease in our stock price. Therefore, we performed an interim impairment test as of the last day of our fiscal first quarter of 2024, for our reporting segments with remaining goodwill: PeopleReady; PeopleManagement Centerline; PeopleScout RPO; and PeopleScout MSP. The fair value of each reporting unit was estimated using a weighting of the income and market valuation approaches. The income approach applied a fair value methodology to each reporting unit based on discounted cash flows. This analysis requires significant judgments, including estimation of future cash flows, which is dependent on internally-developed forecasts, estimation of the long-term rate of growth for our business, estimation of the useful life over which cash flows will occur, and determination of our weighted average cost of capital, which is risk-adjusted to reflect the specific risk profile of the reporting unit being tested. The weighted average cost of capital used in our most recent impairment test ranged from 13.5% to 14.5%. We also applied a market approach, which develops a value correlation based on the market capitalization of similar publicly traded companies, referred to as a multiple, to apply to the operating results of the reporting units. The primary market multiples to which we compare are revenue and earnings before interest, taxes, depreciation, and amortization. The income and market approaches were equally weighted in our most recent annual impairment test, except for PeopleScout MSP, which relied only on the income approach.
The combined fair values for all reporting units were then reconciled to our aggregate market value of our shares of common stock on the date of valuation, while considering a reasonable control premium. We consider a reporting unit’s fair value to be substantially in excess of its carrying value at a 20% premium or greater. Based on our most recent impairment test, all of our reporting units’ fair values were substantially in excess of their respective carrying values, except for PeopleReady, for which the estimated fair value was in excess of its carrying value by approximately 4%. The goodwill balance for PeopleReady as of March 31, 2024 was $59.1 million.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
Further economic uncertainty impacting the contingent staffing industry and demand for our services, could give rise to an impairment. Future events and changing market conditions may impact management's assumptions used to estimate the reporting units’ fair value. While the assumptions used for our interim impairment test reflect our current expectations and maximize the use of observable inputs, a lack of recovery or further deterioration in market conditions from current levels, a sustained trend of weaker than anticipated financial performance, a lack of recovery or further decline in our stock price from current levels, or an increase in the market-based weighted average cost of capital, among other factors, could significantly impact the results of our impairment analysis. Should any one of these events occur, we may need to record an impairment loss to goodwill for the amount by which the carrying value exceeds the reporting unit's fair value, not to exceed the total amount of goodwill. We will continue to closely monitor the operational performance of this reporting unit.
Recently adopted accounting standards
There were no new accounting standards adopted during the thirteen weeks ended March 31, 2024 that had a material impact on our financial statements.
Recently issued accounting standards and disclosure rules not yet adopted
Segments
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures,” which requires disclosure of incremental segment information on an interim and annual basis, primarily regarding significant segment expenses and information used to assess segment performance. This ASU is effective for fiscal years beginning after December 15, 2023 (2024 for TrueBlue), and interim periods beginning after December 15, 2024 (Q1 2025 for TrueBlue). Retrospective application is required for all periods presented. We are currently evaluating the impact of this ASU on our required disclosures.
Income Taxes
In December 2023, the FASB issued ASU 2023-09, “Income Taxes (Topic 740) -Improvements to Income Tax Disclosures,” which requires enhancements and further transparency to certain income tax disclosures, primarily to the tax rate reconciliation and income taxes paid. This ASU is effective for fiscal years beginning after December 15, 2024 (2025 for TrueBlue), on a prospective basis with retrospective application permitted. We are currently evaluating the impact of this ASU on our required disclosures.
Climate
In March 2024, the Securities and Exchange Commission (“SEC”) issued its final climate disclosure rule, which requires the disclosure of Scope 1 and Scope 2 greenhouse gas emissions and other climate-related topics in annual reports and registration statements, when material. Disclosure requirements will begin phasing in for fiscal years beginning on or after January 1, 2025. While this rule is currently subject to litigation, we are evaluating the impact of this new rule on our required disclosures.
There are no other accounting standards which have not yet been adopted that are expected to have a significant impact on our financial statements and related disclosures.
NOTE 2: DIVESTITURE
Effective February 26, 2024, we entered into a share purchase agreement to sell Labour Ready Temporary Services, Ltd. (“PeopleReady Canada”) to Vertical Staffing Resources (“Vertical”) (the “Agreement”) for a preliminary sale price of $4.3 million, plus contingent consideration of up to $2.5 million based on the achievement of the results of the business as specified in the Agreement. The sale price is subject to adjustment based on the closing working capital of the divested business. We received cash proceeds of $2.9 million, net of $0.8 million of transaction costs and $0.6 million held in escrow until finalization of the closing working capital and expiration of the indemnification period. We recognized a pre-tax gain on the divestiture of $0.7 million, which is included in interest and other income (expense), net on the Consolidated Statements of Operations and Comprehensive Income (Loss) for the thirteen weeks ended March 31, 2024. The operating results for PeopleReady Canada were reported in the PeopleReady reportable segment through the closing date, including$2.6 million in revenue. The divestiture of PeopleReady Canada did not represent a strategic shift with a major effect on the company's operations and financial results and, therefore was not reported as a discontinued operation, nor was it an individually significant component of the company.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 3: FAIR VALUE MEASUREMENT
Assets measured at fair value on a recurring basis
Our assets measured at fair value on a recurring basis consisted of the following:
| March 31, 2024 | ||||
|---|---|---|---|---|
| (in thousands) | Total fair value | Quoted prices in active markets for identical assets (level 1) | Significant other observable inputs (level 2) | Significant unobservable inputs (level 3) |
| Cash and cash equivalents | $36,184 | $36,184 | $— | $— |
| Restricted cash and cash equivalents | 35,536 | 35,536 | — | — |
| Cash, cash equivalents and restricted cash and cash equivalents (1) | $71,720 | $71,720 | $— | $— |
| Municipal debt securities | $28,981 | $— | $28,981 | $— |
| Corporate debt securities | 72,439 | — | 72,439 | — |
| Agency mortgage-backed securities | 12,523 | — | 12,523 | — |
| U.S. government and agency securities | 956 | — | 956 | — |
| Restricted investments classified as held-to-maturity (2) | $114,899 | $— | $114,899 | $— |
| December 31, 2023 | ||||
|---|---|---|---|---|
| (in thousands) | Total fair value | Quoted prices in active markets for identical assets (level 1) | Significant other observable inputs (level 2) | Significant unobservable inputs (level 3) |
| Cash and cash equivalents | $61,885 | $61,885 | $— | $— |
| Restricted cash and cash equivalents | 37,421 | 37,421 | — | — |
| Cash, cash equivalents and restricted cash and cash equivalents (1) | $99,306 | $99,306 | $— | $— |
| Municipal debt securities | $31,804 | $— | $31,804 | $— |
| Corporate debt securities | 74,912 | — | 74,912 | — |
| Agency mortgage-backed securities | 13,235 | — | 13,235 | — |
| U.S. government and agency securities | 962 | — | 962 | — |
| Restricted investments classified as held-to-maturity (2) | $120,913 | $— | $120,913 | $— |
(1)Cash, cash equivalents and restricted cash and cash equivalents include money market funds and deposits.
(2)Refer to Note 4: Restricted Cash, Cash Equivalents and Investments for additional details on our held-to-maturity debt securities.
NOTE 4: RESTRICTED CASH, CASH EQUIVALENTS AND INVESTMENTS
The following is a summary of the carrying value of our restricted cash, cash equivalents and investments:
| (in thousands) | March 31,2024 | December 31,2023 |
|---|---|---|
| Cash collateral held by insurance carriers | $23,763 | $23,598 |
| Cash and cash equivalents held in Trust | 10,631 | 12,703 |
| Investments held in Trust | 117,109 | 122,659 |
| Company-owned life insurance policies | 35,324 | 32,905 |
| Other restricted cash and cash equivalents | 1,142 | 1,120 |
| Total restricted cash, cash equivalents and investments | $187,969 | $192,985 |
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
Held-to-maturity
Restricted cash, cash equivalents and investments include collateral that has been provided or pledged to insurance carriers for workers’ compensation and state workers’ compensation programs. Our insurance carriers and certain state workers’ compensation programs require us to collateralize a portion of our workers’ compensation obligation. The collateral typically takes the form of cash and cash equivalents and highly rated investment grade securities, primarily in debt and asset-backed securities. The majority of our collateral obligations are held in a trust at the Bank of New York Mellon (“Trust”).
The amortized cost and estimated fair value of our held-to-maturity investments held in Trust, aggregated by investment category as of March 31, 2024 and December 31, 2023, were as follows:
| March 31, 2024 | ||||
|---|---|---|---|---|
| (in thousands) | Amortized cost | Gross unrealized gains | Gross unrealized losses | Fair value |
| Municipal debt securities | $29,359 | $— | $(378) | $28,981 |
| Corporate debt securities | 74,318 | 107 | (1,986) | 72,439 |
| Agency mortgage-backed securities | 12,434 | 110 | (21) | 12,523 |
| U.S. government and agency securities | 998 | — | (42) | 956 |
| Total held-to-maturity investments | $117,109 | $217 | $(2,427) | $114,899 |
| December 31, 2023 | ||||
|---|---|---|---|---|
| (in thousands) | Amortized cost | Gross unrealized gains | Gross unrealized losses | Fair value |
| Municipal debt securities | $32,042 | $4 | $(242) | $31,804 |
| Corporate debt securities | 76,578 | 333 | (1,999) | 74,912 |
| Agency mortgage-backed securities | 13,039 | 196 | — | 13,235 |
| U.S. government and agency securities | 1,000 | — | (38) | 962 |
| Total held-to-maturity investments | $122,659 | $533 | $(2,279) | $120,913 |
The amortized cost and fair value by contractual maturity of our held-to-maturity investments are as follows:
| March 31, 2024 | ||
|---|---|---|
| (in thousands) | Amortized cost | Fair value |
| Due in one year or less | $26,700 | $26,204 |
| Due after one year through five years | 75,500 | 73,719 |
| Due after five years through ten years | 8,520 | 8,505 |
| Due after ten years | $6,389 | $6,471 |
| Total held-to-maturity investments | $117,109 | $114,899 |
Actual maturities may differ from contractual maturities because the issuers of certain debt securities have the right to call or prepay their obligations without penalty. We have no significant concentrations of counterparties in our held-to-maturity investment portfolio.
Company-owned life insurance policies
We hold company-owned life insurance policies to support our deferred compensation liability. Unrealized gains and losses related to investments still held at March 31, 2024 and March 26, 2023, which are included in selling, general and administrative expense on our Consolidated Statements of Operations and Comprehensive Income (Loss), were as follows:
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands) | March 31,2024 | March 26,2023 |
| Unrealized gains (losses) | $2,419 | $417 |
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 5: SUPPLEMENTAL BALANCE SHEET INFORMATION
Accounts receivable allowance for credit losses
The activity related to the accounts receivable allowance for credit losses was as follows:
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands) | March 31,2024 | March 26,2023 |
| Beginning balance | $2,005 | $3,212 |
| Current period provision | 370 | 1,382 |
| Write-offs | (1,179) | (956) |
| Foreign currency translation | (1) | (1) |
| Ending balance | $1,195 | $3,637 |
Prepaid expenses and other current assets
The balance of prepaid expenses and other current assets was made up of the following:
| (in thousands) | March 31,2024 | December 31,2023 |
|---|---|---|
| Prepaid software agreements | $10,237 | $8,435 |
| Other prepaid expenses | 9,125 | 9,355 |
| Assets held-for-sale | — | 4,845 |
| Other current assets | 5,617 | 6,259 |
| Prepaid expenses and other current assets | $24,979 | $28,894 |
NOTE 6: WORKERS' COMPENSATION INSURANCE AND RESERVES
We provide workers’ compensation insurance for our associates and permanent employees. The majority of our current workers’ compensation insurance policies cover claims for a particular event above our $5.0 million deductible limit, on a “per occurrence” basis. This results in our business being substantially self-insured.
Our workers’ compensation reserve for claims below the deductible limit is discounted to its estimated net present value. The discount rates used to estimate net present value are based on average returns of “risk-free” U.S. Treasury instruments available during the year in which the liability was incurred and the weighted average duration of the payments against the self-insured claims. Payments made against self-insured claims are made over a weighted average period of approximately 5.5 years as of March 31, 2024. The weighted average discount rate was 2.5% and 2.4% at March 31, 2024 and December 31, 2023, respectively.
The following table presents a reconciliation of the undiscounted workers’ compensation reserve to the discounted workers’ compensation reserve for the periods presented:
| (in thousands) | March 31,2024 | December 31,2023 |
|---|---|---|
| Undiscounted workers’ compensation reserve | $205,717 | $214,611 |
| Less discount on workers’ compensation reserve | 17,870 | 18,096 |
| Workers’ compensation reserve, net of discount | 187,847 | 196,515 |
| Less current portion | 41,303 | 44,866 |
| Long-term portion | $146,544 | $151,649 |
Payments made against self-insured claims were $10.3 million and $11.9 million for the thirteen weeks ended March 31, 2024 and March 26, 2023, respectively.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
Our workers’ compensation reserve includes estimated expenses related to claims above our self-insured limits (“excess claims”), and we record a corresponding receivable for the insurance coverage on excess claims based on the contractual policy agreements we have with insurance carriers. We discount this reserve and corresponding receivable to its estimated net present value using the discount rates based on average returns of “risk-free” U.S. Treasury instruments available during the year in which the liability was incurred and the weighted average duration of the payments against the excess claims. The claim payments are made and the corresponding reimbursements from our insurance carriers are received over an estimated weighted average period of approximately 18 years. The rates used to discount excess claims incurred during the thirteen weeks ended March 31, 2024 and fifty-three weeks ended December 31, 2023 were 4.3% and 4.1%, respectively. The discounted workers’ compensation reserve for excess claims was $53.0 million and $54.9 million as of March 31, 2024 and December 31, 2023, respectively. The discounted receivables from insurance companies, net of valuation allowance, were $52.0 million and $53.8 million as of March 31, 2024 and December 31, 2023, respectively.
Workers’ compensation cost consists primarily of changes in self-insurance reserves net of changes in discount, monopolistic jurisdictions’ premiums, insurance premiums and other miscellaneous expenses. Workers’ compensation cost of $5.3 million and $4.8 million was recorded in cost of services on our Consolidated Statements of Operations and Comprehensive Income (Loss) for the thirteen weeks ended March 31, 2024 and March 26, 2023, respectively.
NOTE 7: LONG-TERM DEBT
We have a revolving credit agreement with Bank of America, N.A., PNC Bank, N.A., HSBC Bank USA, N.A., Wells Fargo Bank, N.A., and Key Bank, N.A. dated as of February 9, 2024 (the “Revolving Credit Facility”). The Revolving Credit Facility provides for a revolving line of credit of up to $255.0 million, and matures on February 9, 2029. We have an option to increase the amount to $405.0 million, subject to lender approval. Included in the Revolving Credit Facility is a $25.0 million sub-limit for “Swingline” loans and a $25.0 million sub-limit for letters of credit. As of March 31, 2024, $6.2 million was utilized by outstanding standby letters of credit, leaving $248.8 million unused under the Revolving Credit Facility, which is constrained by our most restrictive covenant, making $140.3 million available for additional borrowing. As of December 31, 2023, $6.2 million was utilized by outstanding standby letters of credit.
Under the terms of the Revolving Credit Facility, we pay a variable rate of interest on funds borrowed under the revolving line of credit in excess of the Swingline loans, based on the Secured Overnight Financing Rate, plus an adjustment of 0.10%, plus an applicable spread between 1.75% and 3.50%. Alternatively, at our option, we may pay interest based on a base rate plus an applicable spread between 0.75% and 2.50%. The base rate is the greater of the prime rate (as announced by Bank of America), or the federal funds rate plus 0.50%. The applicable spread is determined by the consolidated leverage ratio, as defined in the Revolving Credit Facility.
Under the terms of the Revolving Credit Facility, we are required to pay a variable rate of interest on funds borrowed under the Swingline loan based on the base rate plus applicable spread between 0.75% and 2.50%, as described above.
A commitment fee between 0.35% and 0.50% is applied against the Revolving Credit Facility’s unused borrowing capacity, with the specific rate determined by the consolidated leverage ratio, as defined in the Revolving Credit Facility. Letters of credit are priced at a margin between 1.50% and 3.25%, plus a fronting fee of 0.25%.
Obligations under the Revolving Credit Facility are guaranteed by TrueBlue and material U.S. domestic subsidiaries, and are secured by substantially all of the assets of TrueBlue and material U.S. domestic subsidiaries. The Revolving Credit Facility contains customary representations and warranties, events of default, and affirmative and negative covenants, including, among others, financial covenants.
The following financial covenants, as defined in the Revolving Credit Facility, were in effect as of March 31, 2024:
Consolidated fixed charge coverage ratio greater than 1.25, defined as the trailing twelve months bank-adjusted cash flow divided by cash interest expense. As of March 31, 2024, our consolidated fixed charge coverage ratio was 9.95.
Asset coverage ratio of greater than 1.00, defined as the ratio of (a)60% of accounts receivable to (b) total debt outstanding less unrestricted cash in excess of $50.0 million, subject to certain minimums. Under this covenant we are limited to $25.0 million in aggregate share repurchases in any twelve-month period. As of March 31, 2024, our asset coverage ratio was 23.70.
The following financial covenant, as defined in the Revolving Credit Facility, will replace the asset coverage ratio beginning the fiscal first quarter of 2026, or earlier at our discretion, subject to the terms of the agreement:
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
Consolidated leverage ratio less than 3.00, defined as our funded indebtedness divided by trailing twelve months consolidated EBITDA, as defined in the Revolving Credit Facility.
As of March 31, 2024, we were in compliance with all effective covenants related to the Revolving Credit Facility.
NOTE 8: COMMITMENTS AND CONTINGENCIES
Workers’ compensation commitments
We have provided our insurance carriers and certain states with commitments in the form and amounts listed below:
| (in thousands) | March 31,2024 | December 31,2023 |
|---|---|---|
| Cash collateral held by workers’ compensation insurance carriers | $17,900 | $17,737 |
| Cash and cash equivalents held in Trust | 10,631 | 12,703 |
| Investments held in Trust | 117,109 | 122,659 |
| Letters of credit (1) | 6,077 | 6,077 |
| Surety bonds (2) | 20,725 | 20,725 |
| Total collateral commitments | $172,442 | $179,901 |
(1)We have agreements with certain financial institutions to issue letters of credit as collateral.
(2)Our surety bonds are issued by independent insurance companies on our behalf and bear annual fees based on a percentage of the bond, which are determined by each independent surety carrier. These fees do not exceed 2.0% of the bond amount, subject to a minimum charge. The terms of these bonds are subject to review and renewal everyone tofour years and most bonds can be canceled by the sureties with as little as 60 days’ notice.
Legal contingencies and developments
We are involved in various proceedings arising in the normal course of conducting business. We believe the liabilities included in our financial statements reflect the probable loss that can be reasonably estimated and are immaterial. We also believe that the aggregate range of reasonably possible losses for the Company's exposure in excess of the amount accrued is expected to be immaterial to the Company. It remains possible that despite our current belief, material differences in actual outcomes or changes in management's evaluation or predictions could arise that could have a material effect on the Company's financial condition, results of operations or cash flows.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 9: SHAREHOLDERS' EQUITY
Changes in the balance of each component of shareholders’ equity during the reporting periods were as follows:
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands) | March 31,2024 | March 26,2023 |
| Common stock shares | ||
| Beginning balance | 31,246 | 32,730 |
| Purchases and retirement of common stock | (857) | (1,357) |
| Net issuance under equity plans, including tax benefits | 165 | 134 |
| Stock-based compensation | — | — |
| Ending balance | 30,554 | 31,507 |
| Common stock amount | ||
| Beginning balance | $1 | $1 |
| Current period activity | — | — |
| Ending balance | 1 | 1 |
| Retained earnings | ||
| Beginning balance | 478,584 | 516,332 |
| Net income (loss) | (1,698) | (4,289) |
| Purchases and retirement of common stock (1) | (10,067) | (24,718) |
| Net issuance under equity plans, including tax benefits | (1,788) | (2,062) |
| Stock-based compensation | 2,102 | 2,630 |
| Ending balance | 467,133 | 487,893 |
| Accumulated other comprehensive income (loss) | ||
| Beginning balance, net of tax | (20,712) | (20,018) |
| Foreign currency translation adjustment before reclassification | 915 | (253) |
| Reclassified from accumulated other comprehensive income (loss) (2) | (973) | — |
| Foreign currency translation adjustment | (58) | (253) |
| Ending balance, net of tax | (20,770) | (20,271) |
| Total shareholders’ equity ending balance | $446,364 | $467,623 |
(1)Under applicable Washington State law, shares purchased are not displayed separately as treasury stock on our Consolidated Balance Sheets and are treated as authorized but unissued shares. It is our accounting policy to first record these purchases and the related excise tax as a reduction to our common stock account. Once the common stock account has been reduced to a nominal balance, remaining purchases are recorded as a reduction to our retained earnings. Furthermore, activity in our common stock account related to stock-based compensation is also recorded to retained earnings until such time as the reduction to retained earnings due to stock repurchases has been recovered.
(2)Foreign currency translation adjustments related to Labour Ready Temporary Services, Ltd. that were recognized through net income (loss) upon the divestiture of the business during the thirteen weeks ended March 31, 2024.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
NOTE 10: INCOME TAXES
Our income tax provision for interim periods is determined using an estimate of our annual effective tax rate, adjusted for any discrete items that are taken into account in the relevant period. Each quarter we update our estimate of the annual effective tax rate and, if our estimated tax rate changes, we make a cumulative adjustment. Our quarterly tax provision and quarterly estimate of our annual effective tax rate are subject to variation due to several factors, including variability in accurately predicting our full year pre-tax income or loss by jurisdiction, tax credits, government audit developments, changes in laws, regulations and administrative practices, and relative changes in expenses or losses for which tax benefits are not recognized. Additionally, our effective tax rate can be more or less volatile based on the amount of pre-tax income or loss. For example, the impact of discrete items, tax credits, and non-deductible expenses on our effective tax rate is greater when our pre-tax income or loss is lower.
Our effective income tax rate for the thirteen weeks ended March 31, 2024 was a benefit of 87.8%. The difference between the statutory federal income tax rate of 21.0% and our effective tax rate was primarily due to the federal Work Opportunity Tax Credit (“WOTC”). WOTC is designed to encourage employers to hire workers from certain targeted groups with higher than average unemployment rates. Other differences between the statutory federal income tax rate and our effective tax rate result from certain other non-deductible and non-taxable items, the tax impact of stock-based compensation, and state and foreign income taxes.
NOTE 11: NET INCOME (LOSS) PER SHARE
Diluted common shares were calculated as follows:
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands, except per share data) | March 31,2024 | March 26,2023 |
| Net income (loss) | $(1,698) | $(4,289) |
| Weighted average number of common shares used in basic net income (loss) per common share | 31,102 | 32,292 |
| Dilutive effect of non-vested stock-based awards | — | — |
| Weighted average number of common shares used in diluted net income (loss) per common share | 31,102 | 32,292 |
| Net income (loss) per common share: | ||
| Basic | $(0.05) | $(0.13) |
| Diluted | $(0.05) | $(0.13) |
| Anti-dilutive shares | 1,269 | 1,072 |
NOTE 12: SEGMENT INFORMATION
Our operating segments and reportable segments are described below:
Our PeopleReady reportable segment provides blue-collar, contingent staffing through the PeopleReady operating segment. PeopleReady provides on-demand and skilled labor in a broad range of industries that include construction, transportation, manufacturing, retail, hospitality and renewable energy.
Our PeopleScout reportable segment provides high-volume, permanent employee recruitment process outsourcing, employer branding services and management of outsourced labor service providers through the following operating segments, which we have aggregated intoone reportable segment in accordance with U.S. GAAP:
PeopleScout RPO: Outsourced recruitment of permanent employees on behalf of clients and employer branding services; and
PeopleScout MSP: Management of multiple third-party staffing vendors on behalf of clients.
Our PeopleManagement reportable segment provides contingent labor and outsourced industrial workforce solutions, primarily on-site at the client’s facility, through the following operating segments, which we have aggregated intoone reportable segment in accordance with U.S. GAAP:
PeopleManagement On-Site: On-site management and recruitment for the contingent industrial workforce of manufacturing, warehousing and distribution facilities; and
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (unaudited)
PeopleManagement Centerline: Recruitment and management of contingent and dedicated commercial drivers to the transportation and distribution industries.
The following table presents our revenue disaggregated by major source and segment and a reconciliation of segment revenue from services to total company revenue:
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands) | March 31,2024 | March 26,2023 |
| Revenue from services: | ||
| Contingent staffing | ||
| PeopleReady | $222,661 | $252,628 |
| PeopleManagement | 133,860 | 143,184 |
| Human resource outsourcing | ||
| PeopleScout | 46,332 | 69,476 |
| Total company | $402,853 | $465,288 |
The following table presents a reconciliation of segment profit to income (loss) before tax expense (benefit):
| Thirteen weeks ended | ||
|---|---|---|
| (in thousands) | March 31,2024 | March 26,2023 |
| Segment profit (loss): | ||
| PeopleReady | $(5,058) | $872 |
| PeopleManagement | 2,751 | (202) |
| PeopleScout | 4,879 | 8,923 |
| Total segment profit | 2,572 | 9,593 |
| Corporate unallocated expense | (6,052) | (6,708) |
| Third-party processing fees for hiring tax credits | (90) | (120) |
| Amortization of software as a service assets | (1,343) | (868) |
| PeopleReady technology upgrade costs | (385) | (32) |
| Other benefits (costs) | (2,253) | (1,397) |
| Depreciation and amortization | (7,958) | (6,411) |
| Income (loss) from operations | (15,509) | (5,943) |
| Interest and other income (expense), net | 1,599 | 1,014 |
| Income (loss) before tax expense (benefit) | $(13,910) | $(4,929) |
Asset information by reportable segment is not presented as we do not manage our segments on a balance sheet basis.
NOTE 13: SUBSEQUENT EVENT
On April 11, 2024, following an evaluation of our office space and business requirements, management, with approval from the Board of Directors, entered into an agreement to sell our Tacoma headquarters building for $15.0 million. The sale is expected to be finalized within one year, subject to customary closing conditions.
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