NCR Voyix Corp
For the period ended Sep 30, 2026. Filed Nov 5, 2026.
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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2026 · Filed Nov 5, 2026
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2026-06-30; filed 2026-08-05.
0000070866-26-000030
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2026-09-30; filed 2026-11-05.
0000070866-26-000039
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 123 previous paragraphs and 122 current paragraphs.
61 unchanged; 54 reworded; 7 added; 6 removed; 2 previous and 0 current paragraphs rearranged.
Tables are not compared: 26 previous and 25 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (7)
Current report
•Restaurants - Our Restaurants segment serves restaurants and food service establishments of varying size, format and complexity, including, for example, quick-service, table-service, and fast-casual restaurants. We offer an end-to-end suite of unified commerce solutions, spanning across software, payments, installation and maintenance services, managed and professional services, and hardware. Our SaaS solutions for restaurants, powered by the Voyix Commerce Platform, include, among others, POS, consumer marketing and loyalty, inventory and kitchen management ordering, pay-at-table, menu management, and labor management.
Current report
•Net income from continuing operations was $14 million, compared to a net loss from continuing operations of $18 million in the prior year period
Current report
•Adjusted EBITDA was $120 million compared to $123 million in the prior year period
Current report
For the three and nine months ended September 30, 2026 compared to the three and nine months ended September 30, 2025
Current report
Retail revenue decreased 13% for the nine months ended September 30, 2026, compared to the nine months ended September 30, 2025. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in non-recurring installation service and professional services revenues, offset by an increase in SaaS solutions, payments, software license, hardware maintenance and software maintenance revenues. Retail recurring revenue grew by 5% when comparing the nine months ended September 30, 2026 to the nine months ended September 30, 2025.
Current report
Restaurants revenue decreased 18% for the nine months ended September 30, 2026, compared to the nine months ended September 30, 2025. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in SaaS solutions, software license, software maintenance, professional services and non-recurring installation service revenues. These decreases in revenue were partially offset by an increase in hardware maintenance and payments revenues. Restaurants recurring revenue declined by 1% when comparing the nine months ended September 30, 2026 to the nine months ended September 30, 2025.
Current report
For the three and nine months ended September 30, 2026 compared to the three and nine months ended September 30, 2025
Removed paragraphs (6)
Previous report
OVERVIEW
Previous report
•Restaurants - Our Restaurants segment is focused on serving restaurants and food service establishments, including quick-service, table-service and fast casual restaurants of all sizes. Our restaurant solutions include, software, payments, hardware, installation, maintenance, and managed and professional services. These solutions are designed to help streamline order and transaction processing, increase consumer engagement, manage the supply chain, increase kitchen productivity and reduce operating costs.
Previous report
Adjusted free cash flow-unrestricted NCR Voyix management uses the non-GAAP measure called “adjusted free cash flow-unrestricted” to assess the financial performance of the Company. We define adjusted free cash flow-unrestricted as net cash provided by (used in) operating activities less capital expenditures for property, plant and equipment and capitalized software, plus/minus collections of previously sold trade receivables purchased from third parties, restricted cash settlement activity, cash activity related to environmental discontinued operations, collections on non-operating receivables related to inventory sold for the Hardware Business Transition, plus acquisition-related items, and pension contributions and settlements.
Previous report
We believe adjusted free cash flow-unrestricted information is useful for investors because it relates the operating cash flows from the Company’s operations to the capital that is spent to continue and improve business operations. In particular, adjusted free cash flow-unrestricted indicates the amount of cash available after capital expenditures for, among other things, investments in the Company’s existing businesses, strategic acquisitions, and repayment of debt obligations. Adjusted free cash flow does not represent the residual cash flow available for discretionary expenditures, since there may be other non-discretionary expenditures that are not deducted from the measure. Adjusted free cash flow-unrestricted does not have a uniform definition under GAAP, and therefore the Company’s definition may differ from other companies’ definitions of this measure. These non-GAAP measures should not be considered a substitute for, or superior to, cash flows from operating activities under GAAP.
Previous report
Refer to the section titled “Financial Condition, Liquidity and Capital Resources” in Item 2 of this Form 10-Q for additional information.
Previous report
Adjusted free cash flow NCR Voyix management uses a non-GAAP measure called “adjusted free cash flow-unrestricted” to assess the financial performance of the Company. We define adjusted free cash flow-unrestricted within the section titled “Non-GAAP Financial Measures and Use of Certain Terms” in Item 2 of this Form 10-Q. The table below reconciles net cash provided by operating activities to NCR Voyix’s non-GAAP measure of adjusted free cash flow-unrestricted for the six months ended June 30, 2026:
Reworded paragraphs (54)
Previous wording
•Results of operations. This section contains an analysis of our results of operations presented in the accompanying condensed consolidated statements of income by comparing the results for the three and six months ended June 30, 2026 to the results for the three and six months ended June 30, 2025.
Current wording
•Results of operations. This section contains an analysis of our results of operations presented in the accompanying Condensed Consolidated Statements of Operations by comparing the results for the three and nine months ended September 30, 2026 to the results for the three and nine months ended September 30, 2025.
Previous wording
In August 2024, the Company announced its entry into a commercial agreement with Ennoconn Corporation (“Ennoconn”) to transition its self-checkout and point-of-sale hardware businesses to an outsourced design and manufacturing model, including the sale of certain assets relating to these businesses (the “Hardware Business Transition”). Under the terms of the agreement, Ennoconn designs, manufactures, warrants, supplies, and ships self-checkout and point-of-sale hardware directly to the Company’s customers and the Company sells hardware to its customers as a sales agent for Ennoconn and continues to provide its point-of-sale and self-checkout software as well as key support and maintenance services. During the six months ended June 30, 2026, the Company sold inventory to Ennoconn as part of the Hardware Business Transition, and beginning on April 1, 2026, the Company began recording commission revenue from point-of-sale and self-checkout hardware sales as an agent for Ennoconn on a net basis, excluding the costs paid to Ennoconn.
Current wording
In August 2024, the Company announced its entry into a commercial agreement with Ennoconn Corporation (“Ennoconn”) to transition its self-checkout and point-of-sale hardware businesses to an outsourced design and manufacturing model, including the sale of certain assets relating to these businesses (the “Hardware Business Transition”). Under the terms of the agreement, Ennoconn designs, manufactures, warrants, supplies, and ships self-checkout and point-of-sale hardware directly to the Company’s customers and the Company sells hardware to its customers as a sales agent for Ennoconn and continues to provide its point-of-sale and self-checkout software as well as key support and maintenance services. During the nine months ended September 30, 2026, the Company sold inventory to Ennoconn as part of the Hardware Business Transition, and beginning on April 1, 2026, the Company began recording commission revenue from point-of-sale and self-checkout hardware sales as an agent for Ennoconn on a net basis, excluding the costs paid to Ennoconn.
Previous wording
•Retail - Our Retail segment serves enterprise and mid-market retailers primarily in the convenience, fuel & retail, grocery, drug & mass merchandise, and department & specialty retail industries. Our retail solutions, including software, services, payments, and hardware offerings, provide end-to-end connectivity within a customer’s operations, including, point-of-sale (“POS”), self-checkout (“SCO”), inventory and supply chain management, fraud and loss prevention, loyalty and consumer engagement.
Current wording
•Retail - Our Retail segment serves enterprise and mid-market retailers primarily in the convenience & fuel, grocery, drug & mass merchandise, and department & specialty retail industry segments. We offer an end-to-end suite of unified commerce solutions, spanning across software, payments, installation and maintenance services, managed and professional services, and hardware. These offerings are purpose-built to enable retailers to deliver the seamless experiences that customers have come to expect. Our SaaS solutions, powered by the Voyix Commerce Platform, include, among others, point-of-sale (“POS”), self-checkout (“SCO”), consumer marketing and loyalty, inventory and supply chain management, fraud and loss prevention, and consumer engagement.
Previous wording
Corporate and Other includes income and expenses related to corporate functions that are not specifically attributable to either of our two reportable segments, along with certain non-strategic businesses that are considered immaterial operating segment(s), as well as commercial agreements with NCR Atleos in the prior year.
Current wording
Corporate and Other includes income and expenses related to corporate functions that are not specifically attributable to either of our two reportable segments, along with certain non-strategic businesses that are considered immaterial operating segment(s), as well as commercial agreements with NCR Atleos.
Previous wording
The following were highlights for the second quarter of 2026:
Current wording
The following were highlights for the third quarter of 2026:
Previous wording
•Recurring revenue increased 3% as compared to the prior year period and comprised 83% of total consolidated revenue
Current wording
•Recurring revenue increased 1% as compared to the prior year period and comprised 79% of total consolidated revenue
Previous wording
•Software and services revenue increased 1% compared to the prior year period and comprised 95% of total consolidated revenue
Current wording
•Software and services revenue was flat compared to the prior year period and comprised 93% of total consolidated revenue
Previous wording
Our strategy is to advance our position as the platform-powered leader in unified commerce for shopping and dining at a time when consumer expectations for seamless, personalized and frictionless experiences continue to rise across both retail and restaurant environments. Today’s consumers expect to shop, order, pay and receive service effortlessly, whether online, in store, curbside or through mobile channels. They increasingly favor brands that deliver speed, consistency and convenience at every interaction. These heightened expectations have placed pressure on retailers and restaurants to modernize their operations and adopt technologies that can support real-time engagement and continuous innovation across digital and physical touchpoints. Guided by our mission to make the consumer experience seamless, we focus on delivering integrated, scalable solutions that enable restaurants and retailers to differentiate their brands and operate more efficiently in a rapidly evolving commerce landscape. By combining hardware, software, services and payments into a unified suite of offerings, we can deliver to customers an end-to-end value proposition that we believe is difficult to match. As the adoption of our platform and solutions accelerates, we expect to strengthen customer relationships, enhance recurring revenue streams and broaden monetization opportunities across our Voyix Commerce Platform. To achieve our goals, we are focused on: (i) delivering a modern suite of
Current wording
Our strategy is to advance our position as the platform-powered leader in unified commerce for shopping and dining at a time when consumer expectations for seamless, personalized and frictionless experiences continue to rise across both retail and restaurant environments. Today’s consumers expect to shop, order, pay and receive service effortlessly, whether online, in store, curbside or through mobile channels. They increasingly favor brands that deliver speed, consistency and convenience at every interaction. These heightened expectations have placed pressure on retailers and restaurants to modernize their operations and adopt technologies that can support real-time engagement and continuous innovation across digital and physical touchpoints. Guided by our mission to make the consumer experience seamless, we focus on delivering integrated, scalable solutions that enable restaurants and retailers to differentiate their brands and operate more efficiently in a rapidly evolving commerce landscape. By combining hardware, software, services and payments into a unified suite of offerings, we can deliver to customers an end-to-end value proposition that we believe is difficult to match. As the adoption of our platform and solutions accelerates, we expect to strengthen customer relationships, enhance recurring revenue streams and broaden monetization opportunities across our Voyix Commerce Platform. To achieve our goals, we are focused on: (i) delivering a modern suite of Software-as-a-Service (“SaaS”) solutions, (ii) expanding adoption of our integrated payment solutions, (iii) scaling our differentiated services offerings and (iv) investing in innovation to further expand our platform capabilities.
Previous wording
Given our geographic presence and the multinational composition of our customer base, our business and financial performance could be impacted by the evolving global economic landscape. We are subject to a variety of risks posed by the current macroeconomic environment, and we are continuously monitoring the direct and indirect impacts of these circumstances. Economic pressures on retail and restaurant businesses and on consumers could negatively affect our revenue and profitability in future periods. In addition, U.S. foreign trade policy continues to evolve under the current presidential administration, including the announcement of a number of new tariffs subsequent to the U.S. Supreme Court’s February 2026 decision to uphold a ruling that invalidated certain tariffs previously imposed. It is currently unknown if these tariffs will remain in place, be expanded or be removed, and we do not know whether foreign countries will adopt retaliatory trade policies in response to these new tariffs. The current trade policy environment is expected to continue to evolve, but we cannot anticipate the impact that these or other changes will have on our business and financial performance. As a result of these uncertainties, we may be impacted in the future within the markets in which we operate.
Current wording
Given our geographic presence and the multinational composition of our customer base, our business and financial performance could be impacted by the evolving global economic landscape. We are subject to a variety of risks posed by the current macroeconomic environment, and we are continuously monitoring the direct and indirect impacts of these circumstances. Economic pressures on retail and restaurant businesses and on consumers could negatively affect our revenue and profitability in future periods. In addition, U.S. foreign trade policy continues to evolve under the current presidential administration, including the announcement of a number of new tariffs subsequent to the U.S. Supreme Court’s February 2026 decision to uphold a ruling that invalidated certain tariffs previously imposed, some of which have since expired and been replaced by tariffs under other authorities, and some of which have prompted retaliatory tariffs by certain foreign countries. It is currently unknown if these tariffs will remain in place, be expanded or be removed, and we do not know whether additional foreign countries will adopt retaliatory trade policies in response to these new tariffs. The current trade policy environment is expected to continue to evolve, but we cannot anticipate the impact that these or other changes will have on our business and financial performance. As a result of these uncertainties, we may be impacted in the future within the markets in which we operate.
Previous wording
The following tables show our results for the three and six months ended June 30, 2026 and 2025, respectively, the relative percentage that those amounts represent to revenue, and the change in those amounts year-over-year.
Current wording
The following tables show our results for the three and nine months ended September 30, 2026 and 2025, respectively, the relative percentage that those amounts represent to revenue, and the change in those amounts year-over-year.
Previous wording
The following tables show our key strategic financial metrics for the three and six months ended June 30, 2026 and 2025, respectively, the relative percentage that those amounts represent to total revenue, and the change in those amounts year-over-year.
Current wording
The following tables show our key strategic financial metrics for the three and nine months ended September 30, 2026 and 2025, respectively, the relative percentage that those amounts represent to total revenue, and the change in those amounts year-over-year.
Previous wording
(1)Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payment processing revenue and certain professional services arrangements as well as term-based software license arrangements that include customer termination rights.
Current wording
(1)Recurring revenue includes all revenue streams from contracts where there is a predictable revenue pattern that will occur at regular intervals with a relatively high degree of certainty. This includes hardware and software maintenance revenue, cloud revenue, payments revenue and certain professional services arrangements as well as term-based software license arrangements that include customer termination rights.
Previous wording
Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (“Adjusted EBITDA”)Our management uses the non-GAAP measure Adjusted EBITDA because it provides useful information to investors as an indicator of strength and performance of the Company’s ongoing business operations, including funding discretionary spending such as capital expenditures, strategic acquisitions, and other investments. We determine Adjusted EBITDA based on GAAP net income (loss) from continuing operations attributable to NCR Voyix plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization (excluding acquisition-related amortization of intangibles); plus stock-based compensation expense; plus pension mark-to-market adjustments and other special items, including amortization of acquisition-related intangibles, acquisition-related costs, loss (gain) on disposal of businesses, loss (gain) on extinguishment of debt, separation-related costs, cyber ransomware incident recovery costs net of insurance recoveries, fraudulent ACH disbursements costs net of recoveries, foreign currency devaluation, transformation and restructuring charges (which includes integration, severance and other exit and disposal costs), strategic initiative costs and litigation costs, among others. The special items are considered non-operational or non-recurring in nature, so are excluded from the Adjusted EBITDA metric utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported income (loss) from continuing operations attributable to NCR Voyix. This format is useful to investors because it allows analysis and comparability of operating trends. It also includes the same information that is used by our management to make decisions regarding the segments and to assess our financial performance. Refer to the table below for the reconciliations of net income (loss) from continuing operations attributable to NCR Voyix (GAAP) to Adjusted EBITDA (non-GAAP).
Current wording
Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization (“Adjusted EBITDA”)Our management uses the non-GAAP measure Adjusted EBITDA because it provides useful information to investors as an indicator of strength and performance of the Company’s ongoing business operations, including funding discretionary spending such as capital expenditures, strategic acquisitions, and other investments. We determine Adjusted EBITDA based on GAAP net income (loss) from continuing operations attributable to NCR Voyix plus interest expense, net; plus income tax expense (benefit); plus depreciation and amortization (excluding acquisition-related amortization of intangibles); plus stock-based compensation expense; plus pension mark-to-market adjustments and other special items, including amortization of acquisition-related intangibles, acquisition-related costs, loss (gain) on disposal of businesses, loss (gain) on extinguishment of debt, separation-related costs, cyber ransomware incident recovery costs net of insurance recoveries, fraudulent ACH disbursements costs net of recoveries, foreign currency devaluation, transformation and restructuring charges (which includes integration, severance and other exit and disposal costs), strategic initiative costs and litigation costs, among others. The special items are considered non-operational in nature, so are excluded from the Adjusted EBITDA metric utilized by our chief operating decision maker in evaluating segment performance and are separately delineated to reconcile back to total reported income (loss) from continuing operations attributable to NCR Voyix. This format is useful to investors because it allows analysis and comparability of operating trends. It also includes the same information that is used by our management to make decisions regarding the segments and to assess our financial performance. Refer to the table below for the reconciliations of net income (loss) from continuing operations attributable to NCR Voyix (GAAP) to Adjusted EBITDA (non-GAAP).
Previous wording
Product revenue includes our hardware and software license revenue streams. Service revenue includes SaaS solutions, software maintenance, professional services, installation services, payment processing and hardware maintenance, as well as hardware commission revenue beginning in the second quarter of 2026.
Current wording
Product revenue includes our hardware and software license revenue streams. Service revenue includes SaaS solutions, software maintenance, professional services, installation services, payment and hardware maintenance, as well as hardware commission revenue beginning in the second quarter of 2026.
Previous wording
Total revenue decreased 21% for the three months ended June 30, 2026 compared to the three months ended June 30, 2025. Product revenue for the three months ended June 30, 2026 decreased 85% compared to the three months ended June 30, 2025 due to the Hardware Business Transition. Effective April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net hardware commission revenue as an agent for Ennoconn, reported within Service revenue. Accordingly, the decrease in Product revenue primarily reflects the change in presentation resulting from the Hardware Business Transition. Service revenue for the three months ended June 30, 2026 increased 4% compared to the three months ended June 30, 2025 due to the net hardware commission revenue recognized in the second quarter of 2026 from the Hardware Business Transition, as previously discussed, as well as increases in payments processing revenue, hardware maintenance revenue and software maintenance revenue, offset by a decrease in SaaS solutions and non-recurring installation services revenues as compared to the prior year period. Recurring revenue increased 3% for the three months ended June 30, 2026 compared to the three months ended June 30, 2025 primarily driven by payments processing, software license and hardware maintenance revenues.
Current wording
Total revenue decreased 20% for the three months ended September 30, 2026 compared to the three months ended September 30, 2025. Product revenue for the three months ended September 30, 2026 decreased 82% compared to the three months ended September 30, 2025 due to the Hardware Business Transition. Effective April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net hardware commission revenue as an agent for Ennoconn, reported within Service revenue. Accordingly, the decrease in Product revenue primarily reflects the Hardware Business Transition. Service revenue for the three months ended September 30, 2026 increased 5% compared to the three months ended September 30, 2025 due to the net hardware commission revenue recognized beginning in the second quarter of 2026 from the Hardware Business Transition, as previously discussed, as well as increases in payments revenue and SaaS solutions revenue, offset by a decrease in non-recurring installation services revenues as compared to the prior year period. Recurring revenue increased 1% for the three months ended September 30, 2026 compared to the three months ended September 30, 2025 primarily driven by payments and software license revenues.
Previous wording
Total revenue decreased 11% for the six months ended June 30, 2026 compared to the six months ended June 30, 2025. Product revenue for the six months ended June 30, 2026 decreased 48% compared to the six months ended June 30, 2025 due to the Hardware Business Transition. Effective April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net hardware commission revenue as an agent for Ennoconn, reported within Service revenue. Accordingly, the decrease in Product revenue primarily reflects the change in presentation during the second quarter resulting from the Hardware Business Transition. Service revenue for the six months ended June 30, 2026 increased 2% compared to the six months ended June 30, 2025 due to the net hardware commission revenue recognized in the second quarter of 2026 from the Hardware Business Transition, as previously discussed, as well as increases in payments processing revenue, hardware maintenance revenue and software maintenance revenue, offset by a decrease in SaaS solutions and non-recurring installation services revenues as compared to the prior year period. Recurring revenue increased 4% for the six months ended June 30, 2026 compared to the six months ended June 30, 2025 primarily driven by payments processing, hardware maintenance revenues and software license revenues.
Current wording
Total revenue decreased 14% for the nine months ended September 30, 2026 compared to the nine months ended September 30, 2025. Product revenue for the nine months ended September 30, 2026 decreased 61% compared to the nine months ended September 30, 2025 due to the Hardware Business Transition. Effective April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net hardware commission revenue as an agent for Ennoconn, reported within Service revenue. Accordingly, the decrease in Product revenue primarily reflects the Hardware Business Transition. Service revenue for the nine months ended September 30, 2026 increased 3% compared to the nine months ended September 30, 2025 due to the net hardware commission revenue recognized beginning in the second quarter of 2026 from the Hardware Business Transition, as previously discussed, as well as increases in payments revenue and hardware maintenance revenue, offset by a decrease in non-recurring installation services and SaaS solutions revenues as compared to the prior year period. Recurring revenue increased 3% for the nine months ended September 30, 2026 compared to the nine months ended September 30, 2025 primarily driven by payments revenue, hardware maintenance revenue, software maintenance revenue, and software license revenue.
Previous wording
Gross margin as a percentage of revenue inthe three months ended June 30, 2026 was 29.8% compared to 22.7% inthe three months ended June 30, 2025. Product gross margin for the three months ended June 30, 2026 was impacted by the Company’s Hardware Business Transition. Beginning April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net commission revenue as an agent for Ennoconn within Service revenue. As a result, hardware revenue and the related cost of product revenue were largely excluded from Product gross margin in the 2026 period. The remaining Product gross margin benefited from an improved mix of higher-margin software license revenue compared to the prior-year period. Service gross margin increased due to hardware commission gross margin related to the Hardware Business Transition, as well as increases in hardware maintenance, professional services, software maintenance and payments processing gross margin, offset by declines in gross margin for SaaS solutions and installation services in the three months ended June 30, 2026 as compared to the three months ended June 30, 2025.
Current wording
Gross margin as a percentage of revenue inthe three months ended September 30, 2026 was 32.8% compared to 24.2% inthe three months ended September 30, 2025. Product gross margin for the three months ended September 30, 2026 was impacted by the Company’s Hardware Business Transition. Beginning April 1, 2026, as a result of the Hardware Business Transition, hardware revenue and the related cost of product revenue were largely excluded from Product gross margin. The remaining Product gross margin benefited from an improved mix of higher-margin software license revenue compared to the prior year period. Service gross margin increased due to hardware commission gross margin related to the Hardware Business Transition, as well as increases in hardware maintenance, professional services and payments gross margin, offset by declines in gross margin for non-recurring installation services and SaaS solutions in the three months ended September 30, 2026 as compared to the three months ended September 30, 2025.
Previous wording
Gross margin as a percentage of revenue inthe six months ended June 30, 2026 was 25.3% compared to 22.3% inthe six months ended June 30, 2025. Product gross margin for the six months ended June 30, 2026 was impacted by the Company’s Hardware Business Transition. Beginning April 1, 2026, the Company transitioned from recognizing hardware revenue sales on a gross basis within Product revenue to recognizing net commission revenue as an agent for Ennoconn within Service revenue. As a result, hardware revenue and the related cost of product revenue were largely excluded from Product gross margin in the second quarter 2026 period. The remaining Product gross margin benefited from an improved mix of higher-margin software license revenue compared to the prior-year period. Also included in product gross margin were strategic initiative costs of $5 million for the six months ended June 30, 2026 compared to $2 million for the six months ended June 30, 2025. These one-time strategic initiative costs relate to expense incurred for the Hardware Business Transition. Service gross margin increased due to hardware commission gross margin related to the Hardware Business Transition, as well as improved margins for hardware maintenance, professional services, payments processing and software maintenance, offset by declines in gross margin for SaaS solutions and installation servicesinthe six months ended June 30, 2026 as compared to the six months ended June 30, 2025.
Current wording
Gross margin as a percentage of revenue inthe nine months ended September 30, 2026 was 27.8% compared to 23.0% inthe nine months ended September 30, 2025. Product gross margin for the nine months ended September 30, 2026 was impacted by the Company’s Hardware Business Transition. Beginning April 1, 2026, as a result of the Hardware Business Transition, hardware revenue and the related cost of product revenue were largely excluded from Product gross margin. The remaining Product gross margin benefited from an improved mix of higher-margin software license revenue compared to the prior year period. Also included in product gross margin were strategic initiative costs of $5 million for the nine months ended September 30, 2026 compared to $4 million for the nine months ended September 30, 2025. These one-time strategic initiative costs relate to expenses incurred for the Hardware Business Transition. Service gross margin increased due to hardware commission gross margin related to the Hardware Business Transition, as well as improved margins for hardware maintenance, professional services, payments and software maintenance, offset by declines in gross margin for SaaS solutions and installation servicesinthe nine months ended September 30, 2026 as compared to the nine months ended September 30, 2025.
Previous wording
Selling, general, and administrative expenses were $112 million in the three months ended June 30, 2026, compared to $105 million in the three months ended June 30, 2025. As a percentage of revenue, selling, general and administrative expenses were 21.4% and 15.9% in the three months ended June 30, 2026 and 2025, respectively. The increase in selling, general and administrative expenses for the three months ended June 30, 2026 compared to the prior year period is due to an increase in employee related costs during the current period, as well as the impact of the now terminated transition services agreement related to the Digital Banking Sale.
Current wording
Selling, general and administrative expenses were $104 million in the three months ended September 30, 2026, compared to $110 million in the three months ended September 30, 2025. As a percentage of revenue, selling, general and administrative expenses were 19.3% and 16.2% in the three months ended September 30, 2026 and 2025, respectively. The decrease in selling, general and administrative expenses for the three months ended September 30, 2026 compared to the prior year period is due to the cost reduction initiatives implemented during the period.
Previous wording
Selling, general, and administrative expenses were $222 million compared to $220 million in the six months ended June 30, 2026 and 2025, respectively. As a percentage of revenue, selling, general and administrative expenses were 19.7% and 17.3% in the six months ended June 30, 2026 and 2025, respectively. The overall increase in selling, general and administrative expenses during the six months ended June 30, 2026 compared to the prior year period is related to an increase in employee related costs during the current period, as well as the impact of the now terminated transition services agreement related to the Digital Banking Sale.
Current wording
Selling, general and administrative expenses were $326 million compared to $330 million in the nine months ended September 30, 2026 and 2025, respectively. As a percentage of revenue, selling, general and administrative expenses were 19.5% and 16.9% in the nine months ended September 30, 2026 and 2025, respectively. The overall decrease in selling, general and administrative expenses during the nine months ended September 30, 2026 compared to the prior year period is due to the cost reduction initiatives implemented during the period.
Previous wording
Research and development expenses were $30 million in the three months ended June 30, 2026, compared to $32 million in the three months ended June 30, 2025. As a percentage of revenue, research and development costs were 5.7% and 4.8% in the three months ended June 30, 2026 and 2025, respectively. Research and development expenses in the three months ended June 30, 2026 have decreased compared to the prior year period due to cost reduction initiatives implemented during the period, including the use of artificial intelligence as a software development tool.
Current wording
Research and development expenses were $31 million in the three months ended September 30, 2026, compared to $40 million in the three months ended September 30, 2025. As a percentage of revenue, research and development costs were 5.8% and 5.9% in the three months ended September 30, 2026 and 2025, respectively. Research and development expenses in the three months ended September 30, 2026 have decreased compared to the prior year period due to cost reduction initiatives implemented during the period, including the use of artificial intelligence as a software development tool.
Previous wording
Research and development expenses were $69 million compared to $72 million in the six months ended June 30, 2026 and 2025, respectively. As a percentage of revenue, these costs were 6.1% and 5.7% in the six months ended June 30, 2026 and 2025, respectively. The overall decrease in research and development expenses in the six months ended June 30, 2026 compared to the prior year period is due to cost reduction initiatives implemented during the year, including the use of artificial intelligence as a software development tool.
Current wording
Research and development expenses were $100 million compared to $112 million in the nine months ended September 30, 2026 and 2025, respectively. As a percentage of revenue, these costs were 6.0% and 5.7% in the nine months ended September 30, 2026 and 2025, respectively. The overall decrease in research and development expenses in the nine months ended September 30, 2026 compared to the prior year period is due to cost reduction initiatives implemented during the year, including the use of artificial intelligence as a software development tool.
Previous wording
Interest expense was $15 million and $14 million for the three months ended June 30, 2026 and 2025, respectively. Interest expense is primarily related to our senior unsecured notes and borrowings under the Senior Secured Credit Facility.
Current wording
Interest expense was $16 million and $15 million for the three months ended September 30, 2026 and 2025, respectively. Interest expense is primarily related to our senior unsecured notes and borrowings under the Senior Secured Credit Facility.
Previous wording
Interest expense was $30 million compared to $29 million for the six months ended June 30, 2026 and 2025, respectively. Interest expense is primarily related to our senior unsecured notes and borrowings under the Senior Secured Credit Facility.
Current wording
Interest expense was $46 million compared to $44 million for the nine months ended September 30, 2026 and 2025, respectively. Interest expense is primarily related to our senior unsecured notes and borrowings under the Senior Secured Credit Facility.
Previous wording
Other income (expense), net was expense of $1 million and $3 million for the three months ended June 30, 2026 and 2025, respectively, and expense of $8 million and income of $5 million for the six months ended June 30, 2026 and 2025, respectively, with the components reflected in the following table:
Current wording
Other income (expense), net was expense of $5 million and $23 million for the three months ended September 30, 2026 and 2025, respectively, and expense of $13 million and $18 million for the nine months ended September 30, 2026 and 2025, respectively. The components of Other income (expense), net are reflected in the following table:
Previous wording
Included in Other, net for the three and six months ended June 30, 2026 are strategic initiative costs of $3 million and $15 million, respectively, related to the Hardware Business Transition. Additionally, included in Other, net for the three and six months ended June 30, 2026 is income related to the sale of IP addresses of $3 million and $6 million, respectively.
Current wording
Included in Other, net for the three and nine months ended September 30, 2026 are strategic initiative costs of $2 million and $17 million, respectively, related to the Hardware Business Transition. Additionally, included in Other, net for the three and nine months ended September 30, 2026 is income related to the sale of certain intangible assets with no carrying value of $3 million and $9 million, respectively.
Previous wording
Income tax provisions for interim (quarterly) periods are based on an estimated annual effective income tax rate calculated separately from the effect of significant, infrequent, or unusual items. Income tax benefit from continuing operations was $1 million for the three months ended June 30, 2026 compared to an income tax benefit of $4 million for the three months ended June 30, 2025. The decrease in the income tax benefit was primarily driven by an unfavorable change in discrete tax expenses and benefits for the three months ended June 30, 2026 compared to the prior year.
Current wording
Income tax provisions for interim (quarterly) periods are based on an estimated annual effective income tax rate calculated separately from the effect of significant, infrequent, or unusual items. Income tax expense from continuing operations was $7 million for the three months ended September 30, 2026 compared to an income tax benefit of $6 million for the three months ended September 30, 2025. The increase in income tax expense was primarily driven by higher income from continuing operations before taxes, partially offset by favorable changes in discrete tax expenses and benefits for the three months ended September 30, 2026 compared to the prior year.
Previous wording
Income tax benefit was $40 million for the six months ended June 30, 2026 compared to an income tax benefit of $11 million for the six months ended June 30, 2025. The increase in the income tax benefit was primarily driven by changes to the estimated full-year valuation allowance and withholding taxes, changes in the geographic earnings mix, and a higher loss from continuing operations before taxes for the six months ended June 30, 2026. These benefits were partially offset by an unfavorable change in discrete tax expenses and benefits for the six months ended June 30, 2026 compared to the prior year.
Current wording
Income tax benefit was $33 million for the nine months ended September 30, 2026 compared to an income tax benefit of $17 million for the nine months ended September 30, 2025. The increase in income tax benefit was primarily driven by changes in the geographic earnings mix, partially offset by a lower loss from continuing operations before taxes for the nine months ended September 30, 2026.
Previous wording
The Company recognized income from discontinued operations, net of tax, of $3 million for the three months ended June 30, 2026, consisting of $1 million of income from discontinued operations related to the sale of the Japan Bank Technology Solutions business and $2 million of income from discontinued operations related to the Company’s environmental remediation matters.
Current wording
The Company recognized income from discontinued operations, net of tax, of $10 million for the three months ended September 30, 2026, consisting of $22 million of income from discontinued operations related to the sale of the Japan bank technology solutions business and $12 million of loss from discontinued operations related to the Company’s environmental remediation matters.
Previous wording
The Company recognized no income or loss from discontinued operations, net of tax, for the three months ended June 30, 2025, consisting of $1 million of income related to the sale of the Japan Bank Technology Solutions business and $1 million of loss from discontinued operations related to the Company’s environmental remediation matters.
Current wording
The Company recognized $1 million of loss from discontinued operations, net of tax, for the three months ended September 30, 2025, consisting of $1 million of income related to the Japan bank technology solutions business and $2 million of loss from discontinued operations related to the Company’s environmental remediation matters.
Previous wording
The Company recognized no income or loss from discontinued operations, net of tax, for the six months ended June 30, 2026, consisting of $1 million of loss from from discontinued operations related to the sale of the Japan Bank Technology Solutions business and $1 million of income from discontinued operations related to the Company’s environmental remediation matters.
Current wording
The Company recognized $10 million of income from discontinued operations, net of tax, for the nine months ended September 30, 2026, consisting of $21 million of income from discontinued operations related to the sale of the Japan bank technology solutions business and $11 million of loss from discontinued operations related to the Company’s environmental remediation matters.
Previous wording
The Company recognized income from discontinued operations, net of tax, of $4 million for the six months ended June 30, 2025, consisting of $2 million of income related to the sale of the Japan Bank Technology Solutions business and $2 million of income from discontinued operations related to the Company’s environmental remediation matters.
Current wording
The Company recognized income from discontinued operations, net of tax, of $3 million for the nine months ended September 30, 2025, consisting of $3 million of income related to the Japan bank technology solutions business and no income or loss from discontinued operations related to the Company’s environmental remediation matters.
Previous wording
Corporate and Other includes income and expenses related to corporate functions that are not specifically attributable to any of our two individual reportable segments along with certain non-strategic businesses that are considered immaterial operating segment(s) and commercial agreements with NCR Atleos.
Current wording
Corporate and Other includes income and expenses related to corporate functions that are not specifically attributable to either of our two individual reportable segments along with certain non-strategic businesses that are considered immaterial operating segment(s) and commercial agreements with NCR Atleos.
Previous wording
The following tables show our segment revenue and Adjusted EBITDA for the three and six months ended June 30, the relative percentage that those amounts represent to segment revenue, and the change in those amounts year-over-year.
Current wording
The following tables show our segment revenue and Adjusted EBITDA for the three and nine months ended September 30, 2026 and 2025, the relative percentage that those amounts represent to segment revenue, and the change in those amounts year-over-year.
Previous wording
(1) The percentage of revenue is calculated for each line item divided by total revenue, except for Adjusted EBITDA, which are divided by the related component of revenue.
Current wording
(1) The percentage of revenue is calculated for each line item divided by total revenue, except for Adjusted EBITDA, which is divided by the related component of revenue.
Previous wording
Retail revenue decreased 20% and 9% for the three and six months ended June 30, 2026, respectively, compared to the prior year periods. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in non-recurring installation service revenues, offset by an increase in payment processing, software license, software maintenance, hardware maintenance and professional services revenues. Retail recurring revenue grew by 6% when comparing both the three and six months ended June 30, 2026 to the three and six months ended June 30, 2025.
Current wording
Retail revenue decreased 19% for the three months ended September 30, 2026, compared to the three months ended September 30, 2025. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in non-recurring installation service, hardware maintenance, and professional services revenues, offset by an increase in SaaS solutions, payments, software license, and software maintenance revenues. Retail recurring revenue grew by 4% when comparing the three months ended September 30, 2026 to the three months ended September 30, 2025.
Previous wording
Restaurants revenue decreased 23% and 15% for the three and six months ended June 30, 2026, respectively, compared to the prior year periods. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in SaaS solutions, software license, software maintenance and non-recurring installation service revenues. These decreases in revenue were partially offset by an increase in hardware maintenance and payment processing revenues, as well as the new net hardware commission revenue recognized in the second quarter of 2026. Restaurants recurring revenue was flat when comparing the six months ended June 30, 2026 to the six months ended June 30, 2025.
Current wording
Restaurants revenue decreased 23% for the three months ended September 30, 2026, compared to the three months ended September 30, 2025. The decrease in revenue was primarily attributable to the Company’s Hardware Business Transition. As previously disclosed, effective April 1, 2026, the Company transitioned from recognizing hardware sales on a gross basis to recognizing net commission revenue as an agent for Ennoconn. The decrease in revenue was also due to a decline in SaaS solutions, software license, software maintenance, professional services and non-recurring installation service revenues. These decreases in revenue were partially offset by an increase in hardware maintenance and payments revenues. Restaurants recurring revenue declined by 3% when comparing the three months ended September 30, 2026 to the three months ended September 30, 2025.
Previous wording
(1) The percentage of revenue is calculated for each line item divided by total revenue, except for Adjusted EBITDA, which are divided by the related component of revenue.
Current wording
(1) The percentage of revenue is calculated for each line item divided by total revenue, except for Adjusted EBITDA, which is divided by the related component of revenue.
Previous wording
Retail Adjusted EBITDA increased 20% for both the three and six months ended June 30, 2026 compared to the prior year periods, mainly due to a favorable software revenue mix and the Company’s cost reduction initiatives implemented during the year.
Current wording
Retail Adjusted EBITDA increased 19% for both the three and nine months ended September 30, 2026 compared to the prior year periods, mainly due to a favorable software revenue mix and the Company’s cost reduction initiatives implemented during the year.
Previous wording
Restaurants Adjusted EBITDA decreased 15% and 12% for the three and six months ended June 30, 2026, respectively, compared to the prior year periods, due to the decrease in revenue, as discussed above.
Current wording
Restaurants Adjusted EBITDA decreased 1% and 8% for the three and nine months ended September 30, 2026, respectively, compared to the prior year periods, due to the decrease in revenue, as discussed above.
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Rearranged previous paragraphs (2)
Previous report — wording carried elsewhere
•Adjusted EBITDA increased 5% compared to the prior year period
Previous report — wording carried elsewhere
Software-as-a-Service (“SaaS”) solutions, (ii) expanding adoption of our integrated payment solutions, (iii) scaling our differentiated services offerings and (iv) investing in innovation to further expand our platform capabilities.