CITIZENS, INC.
For the period ended Sep 30, 2026. Filed Nov 5, 2026.
View on SEC.govAbout this filing
A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2026 · Filed Nov 5, 2026
What changed in Management’s Discussion and Analysis?
Read the current filingPrevious report: 10-Q
Period ended 2026-06-30; filed 2026-08-06.
0000024090-26-000043
Item 2. Management's Discussion and Analysis of Financial Condition and Results of OperationsCurrent report: 10-Q
Period ended 2026-09-30; filed 2026-11-05.
0000024090-26-000051
Item 2. Management's Discussion and Analysis of Financial Condition and Results of OperationsThe baseline is this issuer’s latest earlier reporting period of the same form that was filed before the current report. A previous 10-Q is a different quarter, not a year-over-year comparison. Amendments are excluded.
Compared 183 previous paragraphs and 207 current paragraphs.
95 unchanged; 63 reworded; 40 added; 21 removed; 4 previous and 9 current paragraphs rearranged.
Tables are not compared: 44 previous and 45 current tables excluded. Dates, whitespace, punctuation and numbering changes are ignored; changes to financial figures remain significant.
A changed paragraph is not evidence that risk increased or decreased. An unchanged paragraph does not establish that risk stayed the same.
Added paragraphs (40)
Current report
Earthquakes in South America
Current report
Venezuela represents one of our most significant markets in the International Insurance segment. In our Quarterly Report on Form 10-Q for the quarter and six-months ended June 30, 2026, we reported that we established a $0.5 million death claim liability. Because death claims from Venezuela have been lower than expected since the earthquakes, we have reduced the death claim liability to $250,000, which is reflected as a $250,000 reduction to death claim liability in the third quarter.
Current report
Colombia, our largest international market, also experienced a significant earthquake in August 2026; however, this earthquake has not significantly affected our death benefit claims.
Current report
We continue to maintain diligent oversight and will update our projections to the extent new information becomes available.
Current report
Reinsurance Ceded
Current report
In 2024, in order to support the growth in our Domestic Insurance business, we entered into a coinsurance reinsurance agreement with RGA Reinsurance Company ("RGA" and the agreement, the "RGA Agreement") under which RGA co-insures 50% of our Domestic Insurance final expense business issued since April 1, 2024. When we cede insurance to RGA, we take a credit to the liability for future policy benefit reserves based on the amount of business ceded. During the third quarter of 2026, we changed our accounting estimate for this reserve credit to incorporate data with enhanced accuracy, which decreased the ceded reserve credit by $1.7 million and correspondingly increased the reserve liability. The adjustment was recorded in the third quarter of 2026.
Current report
•the $1.7 million decreased ceded reserve credit;
Current report
YTD: Income before federal income tax in the nine months ended September 30, 2026 decreased to $2.0 million from $9.6 million in the same year period. Despite a $2.0 million increase in premium revenue and a $2.6 million increase in investment related gains and losses, the decrease was driven by increase in insurance benefits paid or provided for the reasons described above.
Current report
•Total assets of $1.7 billion
Current report
Revenue items
Current report
Benefit and expense items
Current report
•Insurance benefits paid and provided
Current report
Revenue Items
Current report
Investment Income. Our net investment income decreased for the three and nine months ended September 30, 2026 compared to the same prior year periods. The decreases were primarily attributable to a $1.7 million dividend from a limited partnership investment recognized in the 2025 periods, along with comparatively higher investment expenses in the current year periods.
Current report
Benefit and Expense Items
Current report
2025 was our highest year for contractually maturing endowments and thus, as expected, we are experiencing a significant decrease in 2026.
Current report
RESERVES AND ACTUARIAL ASSUMPTIONS
Current report
year periods, primarily due to the improvements in investment related gains (losses) resulting from favorable changes in market value of the underlying assets, as well as continued increases in our premium revenue.
Current report
Premiums
Current report
Despite growth in our fixed maturity securities portfolio, the lower annualized yield for the nine-month period and the decreases in net investment income for the three and nine months ended September 30, 2026, compared to the prior year periods, were primarily attributable to a $1.7 million dividend from a limited partnership investment recognized in the 2025 periods, along with comparatively higher investment expenses in the current year periods.
Current report
Federal Income Tax. We reported lower federal income tax expenses in the three and nine months ended September 30, 2026 as compared to the prior year periods. Despite the lower federal income tax expense, the effective tax benefit rate increase in the current quarter primarily reflects lower taxable U.S. income and higher discrete tax adjustments recorded during the period. Excluding the discrete tax adjustments, the effective tax benefit rate for the three and nine months ended September 30, 2026 would be 267.5% and 19.0%, respectively. In the three months ended September 30, 2026, the Company recognized a $0.9 million return-to-provision true-up related to 2025 Subpart F income adjustments from partnership investments, which increased tax expense for the quarter. See Note 11 - Income Taxes herein.
Current report
In the three and nine months ended September 30, 2026, income before federal income tax in the International Insurance segment increased by $3.6 million and $1.4 million, respectively, driven by improved investment related gains and losses, significantly lower claims and surrenders benefits paid and lower policyholder liability remeasurement loss. The policyholder liability remeasurement loss variance in the International Insurance segment
Current report
for both periods primarily reflect differences in the year-over-year impact of best estimate assumption updates, including accrual amounts in 2025 along with unfavorable variance from actual-to-expected experience in 2026.
Current report
Revenues
Current report
First year sales have been impacted by a lower number of producing agents.
Current report
Increase (Decrease) in Future Policy Benefit Reserves. In the three and nine months ended September 30, 2026, our reserves increased by $14.7 million and $21.4 million, respectively, compared to the same periods in 2025. The larger reserve increases in 2026 primarily reflect a substantially lower offset from reserve releases associated with maturing endowments and lower surrenders, with a partial offset from lower reserve growth from fewer new supplemental contracts.
Current report
Policyholder Liability Remeasurement (Gain) Loss. In the three and nine months ended September 30, 2026, we experienced policyholder remeasurement losses of $1.9 million and $5.0 million, respectively, compared to losses of $3.9 million and $5.1 million in the three and nine months ended September 30, 2025, respectively. The variances in both periods primarily reflect differences in the year-over-year impact of best estimate assumption updates, including accrual amounts in 2025, and actual-to-expected experience.
Current report
Commissions. Commissions decreased, reflecting a combination of lower first year sales as well as a shift to sales of products with lower commission rates.
Current report
For the three and nine months ended September 30, 2026, this segment reported a loss before federal income tax of $0.9 million compared to income of $6.6 million in the prior year quarter and income before federal income tax of $2.0 million compared to $9.8 million in the prior year nine-month period. The primary factors driving the decrease were investment related losses (versus gains in the prior year periods) and an increase in total insurance benefits paid or provided. Total insurance benefits paid or provided increased by $7.3 million and $9.1 million for the respective periods, driven by higher claims and surrenders paid and increases in future policy benefit reserves, trends we expect to continue as this segment has experienced significant business growth over the last several years and continues to do so.
Current report
Revenues
Current report
Premiums for the three and nine months ended September 30, 2026 were $15.7 million and $45.8 million, respectively, reflecting increases of $1.2 million and $2.5 million over the prior year periods, due to sustained first-year sales and strong renewal year premiums from prior year sales. As mentioned above, due to the RGA Agreement, reinsurance ceded also continues to grow.
Current report
Increase (Decrease) in Future Policy Benefit Reserves. In the three and nine months ended September 30, 2026, our reserves increased by 1,592 and 1,535, respectively, compared to the same periods in 2025. These increases were driven by a change in our accounting estimate for the ceded reserve credit to replace high-level estimates with actual historical transactional experience from the second quarter of 2024 through the third quarter of 2026, resulting in a decrease to the ceded reserve credit of $1.7 million and a corresponding increase to reserve liability.
Current report
Policyholder Liability Remeasurement (Gain) Loss. In the three and nine months ended September 30, 2026, we experienced policyholder remeasurement gains of $0.5 million and $1.0 million, respectively, compared to gains of $4.3 million in both the three and nine months ended September 30, 2025. The variances in both periods primarily
Current report
reflect differences in the year-over-year impact of best estimate assumption updates, driven largely by accrual amounts in 2025, as well as actual-to-expected experience.
Current report
September 30, 2026 | 10-Q 60
Current report
Other significant uses of cash.
Current report
New Technology Ecosystem. Because the core of our proprietary policyholder administration system is over 50 years old, we have decided to utilize modern, third-party platforms to support our products and related systems (e.g., commissions, customer and agent portals) moving forward. While use of third-party systems will increase our use of cash, they will importantly allow us to create a broader product portfolio in order to expand our offerings over time and provide greater diversification of income and revenues across multiple product lines. On October 9, 2026, we filed a Current Report on Form 8-K disclosing a Master Service Agreement we entered into with Bestow Agency LLC ("Bestow"), pursuant to which the Company obtained hosted access to Bestow’s proprietary web-based software as a service platform for use in connection with the Company’s insurance processing, underwriting, policy administration, and related functions. In connection with this Master Service Agreement, the Company entered into Orders under which Bestow is obligated to configure, implement, host, operate and maintain the Company's cloud-based platform for the Company's final expense (simplified issue whole life) life insurance products. The Orders also contemplate adding three additional insurance products to the platform, supporting the Company's long-term strategy of diversifying its insurance products and revenue base.
Current report
September 30, 2026 | 10-Q 61
Current report
September 30, 2026 | 10-Q 62
Current report
CITIZENS, INC.
Removed paragraphs (21)
Previous report
June 30, 2026 | 10-Q 38
Previous report
Venezuela Earthquakes May Impact Insurance Premiums and Claims
Previous report
Venezuela represents one of our most significant markets in the International Insurance segment. The earthquakes that occurred in Venezuela in June 2026 may adversely affect this segment by hindering policyholders' capacity to submit timely premium payments and driving higher-than-expected claims activity. Due to the magnitude and breadth of the disaster, the full count of impacted policyholders will likely emerge gradually, as missed payments and submitted claims are tracked and confirmed. As an immediate measure, a $0.5 million death claim liability has been recorded. While current data does not point to a material effect on our operations, we will maintain diligent oversight and update our projections as new information becomes available.
Previous report
Q2: Net loss before federal income tax in the three months ended June 30, 2026 of $0.5 million decreased from income before federal income tax of $6.9 million in the same prior year period. The primary factors that drove this change were:
Previous report
•$3.9 million decline in investment related gains and losses primarily related to the change in fair market value for certain of our limited partnership investments that we have not sold;
Previous report
YTD: Net income before federal income tax in the six months ended June 30, 2026 decreased to $1.8 million from $5.1 million in the same year period. The factors that drove this decrease were:
Previous report
◦$6.9 million decrease in claims and surrenders as described above; more than offset by
Previous report
◦$6.7 million increase in future policy benefit reserves as described above; and
Previous report
•Total assets of $1.8 billion
Previous report
•Actuarial assumptions
Previous report
Investment Income. Our net investment income decreased slightly for the three and six months ended June 30, 2026 compared to the same prior year periods. Total investment income increased for the three and six months ended June 30, 2026 compared to the same prior year periods, as we have been investing in investment grade private placement fixed income securities, where we expect higher returns. However, this increase was offset by higher fund fees.
Previous report
Recently, we have experienced a rebalancing in our business mix due to the volume of maturities in our international endowment business and continued growth in the Domestic Insurance segment. Our current
Previous report
profitability is affected by how closely actual experience matches our actuarial assumptions for these shifts, and by the amount of reserves we must hold. Updated assumptions to policyholder liability remeasurement (gain) loss negatively affected our operating results by $0.4 million compared to the same prior year quarter due to unfavorable experience in our International Insurance segment. Actuarial assumptions are continually monitored and updated at least annually to reflect overall experience as well as emerging trends.
Previous report
Claims and Surrenders.
Previous report
Federal Income Tax. We reported federal income tax benefit in the three months ended June 30, 2026 as compared to a federal income tax expense in the same prior year period, reflecting lower taxable income. See Part I, Item 1, Note 11. Income Taxes in the notes to our consolidated financial statements herein.
Previous report
In the three months ended June 30, 2026, premiums were $28.4 million, while our total insurance benefits paid or provided were $29.4 million. This reflects a $0.5 million decrease in premiums compared to the prior-year period with only a $0.4 million decrease in total insurance benefits paid or provided. The lower premiums are mainly due to the impact from the level of surrenders and matured endowments in prior years, which has lowered the number of policies remaining in force and paying renewal premiums in this segment.
Previous report
In the six months ended June 30, 2026, premiums received were $53.6 million, while our total insurance benefits paid or provided were $56.4 million. This reflects a $0.9 million decrease in premiums compared to the prior-year period with only a $0.8 million decrease in total insurance benefits paid or provided for the reasons described above.
Previous report
Increase (Decrease) in Future Policy Benefit Reserves. In the three and six months ended June 30, 2026, the change in future policy benefit reserves was higher compared to the prior year periods, reflecting reserve growth on our inforce block of business. In contrast, the prior year periods were impacted by a greater level of reserves released in connection with surrender benefits and higher matured endowment benefit payments.
Previous report
Commissions. Commissions decreased due to strong sales of our single premium product offered to policyholders with maturing endowments, which has a lower commission rate than other products.
Previous report
In the three months ended June 30, 2026, premiums in our Domestic Insurance segment were $15.3 million, while total insurance benefits paid or provided were $10.6 million. This reflects an increase in premiums of $0.8 million from the prior year period, while total insurance benefits paid or provided increased by $2.1 million. Premiums increased due to sustained first year sales and increase in renewal year premiums due to strong prior year sales, while the total benefits and expenses paid increased due to higher claims and surrenders paid. We expect death benefit payments to increase in the Domestic Insurance segment as our business has significantly grown in this segment over the last several years.
Previous report
In the six months ended June 30, 2026, premiums in our Domestic Insurance segment were $30.1 million, while total insurance benefits paid or provided were $20.6 million. This reflects an increase in premiums of $1.4 million from the prior year period, while total insurance benefits paid or provided increased by $1.9 million for the reasons described above.
Reworded paragraphs (63)
Previous wording
We refer to our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “MD&A”. The objective of our MD&A is to provide investors with information in order to assess the material changes in our financial condition from December 31, 2025 to June 30, 2026 and the material changes in our results of operations for the three and six months ended June 30, 2026 as compared to the same periods in 2025. We also discuss in the MD&A any trends that we believe may materially affect our future operations or financial condition.
Current wording
We refer to our Management’s Discussion and Analysis of Financial Condition and Results of Operations as our “MD&A”. The objective of our MD&A is to provide investors with information in order to assess the material changes in our financial condition from December 31, 2025 to September 30, 2026 and the material changes in our results of operations for the three and nine months ended September 30, 2026 as compared to the same periods in 2025. We also discuss in the MD&A any trends that we believe may materially affect our future operations or financial condition.
Previous wording
We operate in two segments - International Insurance and Domestic Insurance. Our International Insurance segment operates through CICA Life, A.I., a Puerto Rican insurer, referred to as "CICA International". Our Domestic
Current wording
We operate in two segments - International Insurance and Domestic Insurance. Our International Insurance segment operates through CICA Life, A.I., a Puerto Rican insurer, referred to as "CICA International". Our Domestic Insurance segment operates through our subsidiaries CICA Life Insurance Company of America ("CLOA") and Magnolia Guaranty Life Insurance Company ("MGLIC"). Prior to October 1, 2026, we also operated through Security Plan Life Insurance Company ("SPLIC"). SPLIC was merged into its parent, CLOA, on such date and is now operated through CLOA as the "Security Plan" brand.
Previous wording
From time-to-time, certain events may affect our business in ways that cause current or future results to differ from past results. See (1) the factors described in Part 1. Item 1A. Risk Factors in our Annual Report on Form 10-K for the period ended December 31, 2025 ("2025 Form 10-K"); and (2) the events described in Part 1. Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations - Events that Impacted Our Business" in the 2025 Form 10-K.
Current wording
From time-to-time, certain events may affect our business in ways that cause current or future results to differ from past results. See (1) the factors described in Item 1A, Risk Factors in our Annual Report on Form 10-K for the period ended December 31, 2025 ("2025 Form 10-K"); and (2) the events described in Management's Discussion and Analysis of Financial Condition and Results of Operations - "Events that Impacted Our Business" in the 2025 Form 10-K.
Previous wording
•$1.7 million increase in insurance benefits paid or provided due to:
Current wording
Q3: Income before federal income tax decreased to $0.1 million in the three months ended September 30, 2026 compared to $4.5 million in the same prior year period. Despite a $1.5 million increase in premium revenue and a $2.6 million increase in investment related gains and losses, the decrease was driven by a $5.1 million increase in insurance benefits paid or provided. Although we experienced a $13.2 million decrease in claims and surrenders benefits due to the expected contractual decreases of matured endowments, this was more than offset by a $16.3 million increase in future policy benefit reserves and a $1.9 million increase in policyholder liability remeasurement loss. The $16.3 million increase in future policy benefit reserves was due to:
Previous wording
◦$7.7 million increase in future policy benefit reserves primarily due to the increased business in our Domestic Insurance segment and the large amount of reserves released in the prior year period as we paid out matured endowment and released the corresponding reserves.
Current wording
•the large amount of reserves released in the prior year period as we paid out matured endowments and released the corresponding reserves; and
Previous wording
•Total direct insurance in force of $5.5 billion
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•Total direct insurance in force of $5.6 billion
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•Book value per share of Class A common stock of $4.64
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•Book value per share of Class A common stock of $4.37
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•Diluted earnings per share of Class A common stock for the six months ended of $0.04
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•Diluted earnings per share of Class A common stock for the nine months ended of $0.03
Previous wording
Sales of our Products. We believe sales statistics are meaningful to gain an understanding of, among other things, the attractiveness of our products, how expansion of our distribution channels affects our revenue, customer retention and the performance of our business from period-to-period. Throughout the MD&A, we describe the actions and initiatives we are taking to increase sales and improve retention, sales performance in each period and as compared to prior year periods, and how we view trends with respect to sales and retention.
Current wording
Sales of our Products. We believe sales statistics are meaningful to gain an understanding of, among other things, the attractiveness of our products, how the expansion of our distribution channels affects our revenue, customer retention and the performance of our business from period-to-period. Throughout the MD&A, we describe the actions and initiatives we are taking to increase sales and improve retention, sales performance in each period compared to prior year periods, and how we view trends with respect to sales and retention.
Previous wording
Customer retention, or persistency, is another key factor influencing both revenue and profitability. Persistency refers to the extent to which policyholders keep their insurance policies in force over time rather than allowing them to lapse, surrender, or terminate. Persistency is a key measure because we spend a significant amount of money acquiring a policyholder upfront (e.g., commissions, underwriting, marketing) and expect to recover those costs over many years. A highly persistent block of business is one where policyholders continue paying premiums and maintaining coverage for many years. Unfavorable persistency is characterized by higher than expected policy lapses, surrenders, or terminations, which can negatively impact profitability by reducing the in-force block of business generating premiums, coupled with an increase in reserves resulting from less projected future premiums, as well as an acceleration in the recognition of deferred acquisition costs. We actively monitor persistency trends across our product lines and customer segments, and where unfavorable persistency is observed, we may take targeted retention actions; however, there can be no assurance that such efforts will fully offset the financial impact of higher than expected policy terminations.
Current wording
Customer retention, or persistency, is another key factor influencing both revenue and profitability. Persistency refers to the extent to which policyholders keep their insurance policies in force over time rather than allowing them to lapse, surrender, or terminate. Persistency is a key measure because we spend a significant amount of money acquiring a policyholder upfront (e.g., commissions, underwriting, marketing) and expect to recover those costs over many years. A highly persistent block of business is one where policyholders continue paying premiums and maintaining coverage for many years. Unfavorable persistency is characterized by higher than expected policy lapses, surrenders, or terminations, which can negatively impact profitability by reducing the in-force block of
Previous wording
1 Adjusted book value per of Class A common share is a non-GAAP measure that is calculated by dividing actual Class A common stockholders’ equity, excluding AOCI, by the number of Class A common shares outstanding at the end of the period.
Current wording
1 Adjusted book value per share of Class A common share is a non-GAAP measure that is calculated by dividing actual Class A common stockholders’ equity, excluding AOCI, by the number of Class A common shares outstanding at the end of the period.
Previous wording
Throughout the MD&A, we refer to "direct" premiums as all premiums received and "net" or "total" premiums as all premiums received less premiums ceded to our reinsurers. Direct premium revenue increased 4% in the three and six months ended June 30, 2026 to $48.1 million and $92.0 million, respectively, from $46.4 million and $88.8 million in the three and six months ended June 30, 2025, respectively. This increase was driven by sales and renewal premiums in our Domestic Insurance segment.
Current wording
Throughout the MD&A, we refer to "direct" premiums as all premiums received and "net" or "total" premiums as all premiums received less premiums ceded to our reinsurers. Direct premium revenue increased 7% and 5% in the three and nine months ended September 30, 2026, respectively, to $50.0 million and $142.1 million, respectively, from $46.6 million and $135.3 million in the three and nine months ended September 30, 2025, respectively. This increase was driven by sales and renewal premiums in our Domestic Insurance segment.
Previous wording
First Year Premiums. Direct first year premiums increased 3% in the three and six months ended June 30, 2026 to $9.8 million and $18.7 million, respectively, from $9.4 million and $18.3 million in the three and six months ended June 30, 2025, respectively, driven by sales in our Domestic Insurance segment and from an increased number of producing agents. First year premium growth primarily resulted from our CLOA final expense business.
Current wording
First Year Premiums. Direct first year premiums increased 9% and 5% in the three and nine months ended September 30, 2026 to $10.4 million and $29.1 million, respectively, from $9.5 million and $27.8 million in the three and nine months ended September 30, 2025, respectively, driven by sales in our Domestic Insurance segment and from an increased number of producing agents. First year premium growth primarily resulted from our CLOA final expense business.
Previous wording
Renewal Premiums. Our direct renewal premiums in the three and six months ended June 30, 2026 increased primarily due to strong sales in prior periods in our Domestic Insurance segment, leading to higher number of policies paying renewal premiums in the current period. Premium growth was constrained by unfavorable persistency in our Domestic Insurance segment, as well as the high level of surrenders and matured endowments in our International Insurance segment during the last few years, both of which have lowered the number of policies remaining in force and paying renewal premiums.
Current wording
Renewal Premiums. Our direct renewal premiums in the three and nine months ended September 30, 2026 increased primarily due to strong sales in prior periods in our Domestic Insurance segment, leading to higher number of policies paying renewal premiums in the current period. Premium growth was constrained by unfavorable persistency in our Domestic Insurance segment, as well as the high level of surrenders and matured endowments in our International Insurance segment during the last few years, both of which have lowered the number of policies remaining in force and paying renewal premiums.
Previous wording
Operating Expenses. Operating expenses are our second largest expense and thus also drive our operating results. Operating expenses are meaningful to gain an understanding of how we manage our business, including among other things, salaries, benefits, and spending on growth initiatives. Our operating expenses increased by $0.6 million and $1.3 million in the three and six months ended June 30, 2026, respectively, as compared to the prior year periods due to continued investment in supporting the growth of our business.
Current wording
Operating Expenses. Operating expenses are our second largest expense and thus also drive our operating results. Operating expenses are meaningful to gain an understanding of how we manage our business, including among other things, salaries, benefits, and spending on growth initiatives. Our operating expenses increased by $1.5
Previous wording
Actuarial Assumptions. The actuarial assumptions that underlie our reserves are based upon our best estimates of certain factors such as mortality, lapses, morbidity and discount rates. Our results will be affected to the extent there is a variance between our actuarial assumptions and actual experience. This is reflected in our Consolidated Statements of Operations and Comprehensive Income as increase (decrease) in future policy benefit reserves and policyholder liability remeasurement (gain) loss.
Current wording
Because life insurance benefits are often paid many years after premiums are received, we establish reserves for future policy benefits to provide for our estimated obligations to policyholders. These reserves are determined using actuarial assumptions regarding mortality, persistency, expenses, and investment returns and are intended to ensure that adequate funds are available to satisfy future policyholder benefits and related obligations. These actuarial assumptions are reviewed periodically to reflect emerging experience and changes in expectations and our operating results will be affected to the extent there is a variance between our actuarial assumptions and actual experience. This is reflected in our Consolidated Statements of Operations and Comprehensive Income (Loss) as: (1) an increase (decrease) in the liability for future policy benefit reserves and (2) policyholder liability remeasurement (gain) loss.
Previous wording
Increase (Decrease) in Future Policy Benefit Reserves. Future policy benefit reserves reflect the liability established to provide for the future payment of policy benefits and thus they generally increase when we have a larger in force block of business due to higher sales and persistency (i.e., more policies on which we expect to pay future benefits) and decrease when we have lower sales and persistency. In the three and six months ended June 30, 2026, the change in future policy benefit reserves increased compared to the prior year periods from the increase to inforce business and due to the high level of reserves released in the prior year periods in connection with policyholder benefits payouts.
Current wording
Increase (decrease) in future policy benefit reserves. Future policy benefit reserves reflect the liability established to provide for the future payment of policy benefits and thus they generally increase when we have a larger in force block of business due to higher sales and persistency (i.e., more policies on which we expect to pay future benefits) and decrease when we have lower sales and persistency. In the three and nine months ended September 30, 2026, the change in reserves increased by $16.3 million and $22.9 million, respectively, compared to the same periods in 2025. The increases in the 2026 periods primarily reflect additional reserves due to our growing in-force business, combined with lower reserve releases from endowment maturities. Endowment maturities continue to occur, but at a lower level than in the 2025 periods and therefore provide less of an offset to reserve growth. The increases in the 2026 period also reflect the decrease to the ceded reserve credit of $1.7 million discussed above.
Previous wording
Policyholder Liability Remeasurement (Gain) Loss. Most of our products are long-duration contracts that provide a specified, fixed amount of insurance benefit in exchange for a fixed premium. When a policy is initially issued, we establish a "net premium ratio" ("NPR") using assumptions regarding expected premiums and policyholder benefit liabilities. On a quarterly basis, we review actual versus expected experience in such quarter, which is reported as a policyholder liability remeasurement gain (if better performance than assumptions) or loss (if lower performance than assumptions). Additionally, the best estimate assumptions are updated every year in our third quarter and are reflected on our income statement as a policyholder liability remeasurement gain or loss. In the three and six months ended June 30, 2026, the remeasurement (gain) loss was negatively affected by unfavorable experience in our International Insurance segment.
Current wording
Policyholder liability remeasurement (gain) loss. Most of our products are long-duration contracts that provide a specified, fixed amount of insurance benefit in exchange for a fixed premium. When a policy is initially issued, we establish a "net premium ratio" ("NPR") using assumptions regarding expected premiums and policyholder benefit liabilities. On a quarterly basis, we review actual versus expected experience in such quarter, which is reported as a policyholder liability remeasurement gain (if better performance than assumptions) or loss (if lower performance than assumptions). Additionally, the best estimate assumptions are updated every year in our third quarter and are reflected on our income statement as a policyholder liability remeasurement gain or loss. In the three and nine months ended September 30, 2026, we experienced policyholder remeasurement losses of $1.4 million and $4.0 million, respectively, compared to a gain of $0.5 million in the three months ended September 30, 2025 and a loss of $0.7 million in the nine months ended September 30, 2025. The variances in both periods were primarily driven by the favorable impact in 2025 from changes to mortality, lapse and accrual assumption updates, along with unfavorable actual-to-expected experience in the International Insurance segment in 2026, partially offset by a favorable year-over-year variance in the impact of best estimate assumption updates.
Previous wording
In the first six months of 2026, we issued $519.6 million in new direct insurance.
Current wording
In the first nine months of 2026, we issued $801.0 million in new direct insurance, compared to $777.6 million issued in the first nine months of 2025.
Previous wording
The number of insurance policies issued, average policy face amount and total insurance issued in our International Insurance segment decreased in the six months ended June 30, 2026 as compared to the prior year period due to lower volume and product mix. During the first six months of 2026, a larger proportion of our sales was comprised of our single premium product aimed at replacing maturing endowments, which has a $100,000 maximum face value, as well as other endowment products. Our endowment products generally have lower policy face amounts than our whole life product.
Current wording
The number of insurance policies issued, average policy face amount and total insurance issued in our International Insurance segment decreased in the nine months ended September 30, 2026 as compared to the prior year period due to lower volume and product mix. More endowment products were sold in the 2026 period than in 2025; these products generally have lower policy face amounts than our whole life product.
Previous wording
Our revenues are generated primarily by life insurance premiums and investment income from invested assets. Total revenues declined in the three months ended June 30, 2026 primarily due to the $3.9 million decline in investment related gains (losses) resulting from changes in market value of the underlying assets. The decline in other income also contributed to the decline in the three month-period, as well as the six months ended June 30, 2026.
Current wording
Our revenues are generated primarily by life insurance premiums and investment income from invested assets. Total revenues increased in the three and nine months ended September 30, 2026, as compared to the same prior
Previous wording
Our first year direct premiums increased 3% in the three and six months ended June 30, 2026 compared to the same periods in 2025, due to sales and expanded distribution in our Domestic Insurance segment. Renewal premiums also increased from strong first year sales in prior periods in our Domestic Insurance segment, leading to higher number of policies paying renewal premiums in the current period, which more than offset the impact from the high level of surrenders during the last few years and increasing matured endowment benefits paid in our International Insurance segment, which has lowered the number of policies paying renewal premiums in this segment.
Current wording
Direct renewal premiums also increased due to first year sales in prior periods in our Domestic Insurance segment that led to higher number of policies paying renewal premiums in the current periods. This growth more than offset the effects of high level of surrenders and matured endowment benefits paid in our International Insurance segment over the last few years, which has lowered the number of policies paying renewal premiums in this segment.
Previous wording
Reinsurance premiums ceded increased in the three and six months ended June 30, 2026 compared to the same periods in 2025. We have a coinsurance agreement with RGA Reinsurance Company ("RGA") in order to provide more capacity for growth in our Domestic Insurance segment. Since we cede 50% of the direct premiums we receive for our CLOA final expense products to RGA, as sales of these products increase, reinsurance ceded to RGA also increases.
Current wording
Reinsurance premiums ceded increased in the three and nine months ended September 30, 2026 compared to the same periods in 2025 due to the RGA Agreement that provides more capacity for growth in our Domestic Insurance segment. Since we cede 50% of the direct premiums we receive for our CLOA final expense products to RGA, as sales of these products increase, reinsurance ceded to RGA also increases.
Previous wording
Fixed maturity securities constitute the vast majority, or 89%, of our investment portfolio based on fair value and thus provide the majority of our net investment income. Our fixed maturity investment portfolio, primarily invested in callable securities, has faced challenges due to the sustained low interest rate environment for the 10 years prior to 2021. Many securities were called between 2019 and 2021, which required us to reinvest in lower interest rate fixed maturity assets, which impacts net investment income and yields. In order to enhance yields, we are investing in new opportunities, including investment grade private placement fixed income securities and other asset classes, while maintaining a prudent risk profile. As discussed above, net investment income and our annualized yield are down for the three and six months ended June 30, 2026 as a result of higher investment expenses when compared to prior year periods.
Current wording
Fixed maturity securities constitute the vast majority, or 89%, of our investment portfolio based on fair value and thus provide the majority of our net investment income. Our fixed maturity investment portfolio, primarily invested in callable securities, faced challenges due to the sustained low interest rate environment for the 10 years prior to 2021. Many securities were called between 2019 and 2021, which required us to reinvest in lower interest rate fixed maturity assets, which impacts net investment income and yields. In order to enhance yields, we are investing in new opportunities, including investment grade private placement fixed income securities and other asset classes, while maintaining a prudent risk profile. Additionally, as we have discussed, we had high levels of surrenders and matured endowments in our International Insurance segment over the last few years as a large number of our endowment policies reached their contractual maturity dates. Despite the high level of cash outflow due to this activity, the Company has experienced stable levels of net investment income over the last several years. We believe the decrease and anticipated continued decrease in benefit outflows, alongside our sustained investment performance, as well as our investment into new asset classes, positions the Company well to improve our net investment income as we move beyond the peak maturity cycle.
Previous wording
Investment Related Gains (Losses), Net. We recorded investment related losses of $1.5 million and $0.5 million during the three and six months ended June 30, 2026, respectively, compared to investment related gains of $2.4 million and losses of $0.5 million during the same prior year periods, respectively, primarily in our International Insurance segment. The gain or loss between periods is attributable to changes in the estimated fair market value of our limited partnership investments, which can vary considerably based on market conditions and underlying fund performance.
Current wording
Investment Related Gains (Losses), Net. We recorded investment related gains of $1.4 million and $0.9 million during the three and nine months ended September 30, 2026, respectively, compared to investment related losses of $1.3 million and $1.7 million during the same prior year periods, respectively, primarily in our International Insurance segment. The gain or loss between periods is primarily attributable to changes in the estimated fair market value of our limited partnership investments, which can vary considerably based on market conditions and underlying fund performance.
Previous wording
Other Income. Other income is derived mainly from supplemental contracts issued to policyholders in our International Insurance segment upon the surrender or maturity of their original policies. Supplemental contracts offer our policyholders the opportunity to leave their cash with us and be paid interest at a guaranteed rate or receive an annuity, at their option. We expect other income to decline as our matured endowments decline, as this income is primarily related to supplemental contracts issued to policyholders when their endowments mature. The net impact from these supplemental contracts on the consolidated financial statements is minimal as the reserve liability setup for these policies offsets any recognized income.
Current wording
Other Income. Other income is derived mainly from supplemental contracts issued to policyholders in our International Insurance segment upon the surrender or maturity of their original policies. Supplemental contracts offer our policyholders the opportunity to leave their cash with us and be paid interest at a guaranteed rate or receive an annuity, at their option. We expect other income to decline as our matured endowments decline, as this income is primarily related to supplemental contracts issued to policyholders when their endowments mature. The
Previous wording
Payments of claims and surrenders benefits, which constitute the vast majority of our expenses, declined in both the three- and six-month periods ended June 30, 2026.
Current wording
Payments of claims and surrenders benefits, which constitute the vast majority of our expenses, declined in both the three and nine months ended September 30, 2026.
Previous wording
Death claim benefits increased in the three and six months ended June 30, 2026 compared to the same periods in 2025 due to a higher volume of claims, especially in our expanding Domestic Insurance business. While we maintain diligent oversight of claims activities, we expect this rise in line with the expansion of our business. Additionally, as discussed above, the Venezuela earthquakes in June 2026 have had a direct impact on our International Insurance segment's claims experience. Although the impact is immaterial at this time, we have established a $0.5 million death claim liability given the number of people still missing as we expect the total impact to be determined over time as claims are reported and verified. We will continue to monitor developments related to this event and update our estimates as additional information becomes available. Many of these death claims may be partially offset by our reinsurance coverage.
Current wording
Death claim benefits increased in the three and nine months ended September 30, 2026 compared to the same periods in 2025 due to a higher volume of claims, especially in our expanding Domestic Insurance business. While we maintain diligent oversight of claims activities, we expect this rise in line with the expansion of our business. Many of these death claims may be partially offset by our reinsurance coverage.
Previous wording
The vast majority of our surrender benefits payments are made on policies surrendered in our International Insurance segment. These policies are generally policies that have been in place for many years, built up cash values, and have little or no surrender charges remaining. Surrender benefits decreased 7% in the three and six months ended June 30, 2026 compared to the prior year periods and can vary from one period to another. We continue to focus efforts on retention initiatives.
Current wording
The vast majority of our surrender benefits payments are made on policies surrendered in our International Insurance segment. These policies are generally policies that have been in place for many years, built up cash values, and have little or no surrender charges remaining. Surrender benefits decreased 17% and 11% in the three
Previous wording
As we have previously disclosed, 2025 was the year in which the highest number of our endowment policies reached their contractual maturity dates and thus matured endowment benefits decreased in the three and six months ended June 30, 2026 compared to the prior year periods. Compared to peak endowment activity in 2025, we expect maturity benefits to continue to decrease throughout 2026.
Current wording
As we have previously disclosed, 2025 was the year in which the highest number of our endowment policies reached their contractual maturity dates and thus matured endowment benefits decreased in the three and nine months ended September 30, 2026 compared to the prior year periods. Compared to peak endowment activity in 2025, we expect maturity benefits to be lower in 2026.
Previous wording
Commissions. Commission expenses are a cost of acquiring business, as commissions are the primary compensation paid to our independent agents for selling our products. First year commission rates are higher than renewal commission rates and thus commissions fluctuate directly in relation to first year sales. Although first year sales increased in the three and six months ended June 30, 2026 as compared to the same period in 2025, commissions decreased in the three and six months ended June 30, 2026 due to more sales of our single premium product offered to policyholders with maturing endowments in the International Insurance segment, which has a lower commission rate than other products.
Current wording
Commissions. Commission expenses are a cost of acquiring business, as commissions are the primary compensation paid to our independent agents for selling our products. First year commission rates are higher than renewal commission rates and thus commissions fluctuate directly in relation to first year sales. Although first year sales increased in the three and nine months ended September 30, 2026 as compared to the same periods in 2025, commissions were relatively flat in the three months ended September 30, 2026 and decreased in the nine months ended September 30, 2026. This reduction reflected a combination of lower International Insurance segment sales volume and product mix changes to sales of products with lower commission rates.
Previous wording
Other General Expenses. Total general expenses increased $0.6 million and $1.3 million in the three and six months ended June 30, 2026, respectively, as compared to the prior year periods due to continued investment in supporting the growth of our business.
Current wording
Other General Expenses. Total general expenses increased $1.5 million and $2.8 million in the three and nine months ended September 30, 2026, respectively, as compared to the prior year periods due to continued investment in supporting the growth of our business.
Previous wording
Amortization of Deferred Policy Acquisition Costs. Our deferred policy acquisition costs (DAC) are amortized on a constant level basis over the expected term of the related contracts to approximate straight-line amortization. As described above, unfavorable persistency leads to accelerated amortization of deferred policy acquisition costs, which contributed to the increased costs in both the three- and six-month periods ended June 30, 2026.
Current wording
Amortization of Deferred Policy Acquisition Costs. Our deferred policy acquisition costs ("DAC") are amortized on a constant level basis over the expected term of the related contracts to approximate straight-line amortization. As described above, unfavorable persistency leads to accelerated amortization of deferred policy acquisition costs, which contributed to the increased costs in both the three and nine months ended September 30, 2026.
Previous wording
Our International Insurance segment derives its premiums from policyholders residing in over 80 different countries across the globe. The following table sets forth our premiums by location for the three and six months ended June 30, 2026 and 2025.
Current wording
Our International Insurance segment derives its premiums from policyholders residing in over 80 different countries across the globe. The following table sets forth our premiums by location for the three and nine months ended September 30, 2026 and 2025.
Previous wording
Sales in Taiwan have been declining recently due to leadership succession related difficulties within our primary distribution agency in Taiwan and regulatory challenges. We are facing some headwinds in Venezuela that may affect premium revenues. Most notably, the Venezuela earthquakes of June 2026 may impair policyholders' ability to make timely premium payments. The strength of the U.S. dollar, combined with policyholders' difficulties in obtaining dollars, may further constrain their ability to remit premiums. The recent political instability may cause further decline in this business. We continue to closely monitor emerging trends in our Venezuela business.
Current wording
We are facing some headwinds in Venezuela that may affect premium revenues. Because of the recent political instability in Venezuela, our reinsurers will not reinsure policies issued in Venezuela and accordingly we have had to decline a few very large policies. We are seeking additional reinsurance support for this business. Additionally, the strength of the U.S. dollar, combined with policyholders' difficulties in obtaining dollars, may constrain their ability to remit premiums. We continue to closely monitor emerging trends in our Venezuela business.
Previous wording
As discussed, the majority of our claims and surrender benefits in this segment are related to payment of matured endowment and surrender benefits. Matured endowment benefits peaked in 2025 and has decreased in the three and six months ended June 30, 2026 compared to the prior year periods, as contractually expected. Surrender benefits are also a large component of this expense; often as surrender charges expire on endowments after certain periods, policyholders surrender their policies to access the cash value. Accordingly, as our block of maturing endowments decreases, surrenders will generally decrease as well.
Current wording
As discussed, the majority of our claims and surrender benefits in this segment are related to payment of matured endowment and surrender benefits. Matured endowment benefits peaked in 2025 and decreased in the three and nine months ended September 30, 2026 compared to the prior year periods, as contractually expected. Surrender benefits are also a large component of this expense; often as surrender charges expire on endowments after certain periods, policyholders surrender their policies to access the cash value. Accordingly, as our block of maturing endowments decreases, surrenders will generally decrease as well.
Previous wording
In our Domestic Insurance segment, the majority of claims and surrender benefits are death claim benefits. Death claim benefits increased in the three and six months ended June 30, 2026 compared to the same prior year periods due primarily to a higher volume of reported claims. The Company carefully tracks mortality experience as an important measure of performance, which can fluctuate from quarter-to-quarter based on reported claims. While we monitor claims activities, we expect a rise in claims corresponding with business expansion. A portion of these death claims should be offset by our reinsurance coverage.
Current wording
In our Domestic Insurance segment, the majority of claims and surrender benefits are death claim benefits. Death claim benefits increased in the three and nine months ended September 30, 2026 compared to the same prior year periods due primarily to a higher volume of reported claims. The Company carefully tracks mortality experience as an important measure of performance, which can fluctuate from quarter to quarter based on reported claims. While we monitor claims activities, we expect a rise in claims corresponding with business expansion. A portion of these death claims are offset by our reinsurance coverage.
Previous wording
This operating unit represents the administrative support functions for the insurance operations. Its revenues are primarily intercompany and have been eliminated in consolidation under U.S. GAAP, which typically results in a loss. Revenue in this operating unit consists primarily of net investment income and investment related gains or losses, while expenses consist of other general expenses related to corporate functions. For the three and six months ended June 30, 2026, the elevated loss before federal income tax compared to the same periods in 2025 is mainly due to higher general expenses to support our growth initiatives.
Current wording
This operating unit represents the administrative support functions for the insurance operations. Its revenues are primarily intercompany and have been eliminated in consolidation under U.S. GAAP, which typically results in a loss. Revenue in this operating unit consists primarily of net investment income and investment related gains or losses, while expenses consist of other general expenses related to corporate functions. For the three and nine months ended September 30, 2026, the increased loss before federal income tax compared to the same periods in 2025 is mainly due to higher general expenses to support our growth initiatives.
Previous wording
Our investments are an integral part of our business success, as we invest the majority of premiums collected to pay for future benefits and rely on net investment income for our ongoing operations. Our cash and invested assets at June 30, 2026 were $1.4 billion, of which 88% was invested in fixed maturity securities, all of which are classified as available-for-sale. We closely monitor the duration of our fixed maturity investments, and investment purchases and sales are executed with the objective of having adequate funds available to satisfy our insurance obligations.
Current wording
Our investments are an integral part of our business success, as we invest the majority of premiums collected to pay for future benefits and rely on net investment income for our ongoing operations. Our cash and invested assets at September 30, 2026 were $1,382.4 million, of which 88% was invested in fixed maturity securities, all of which are classified as available-for-sale. We closely monitor the duration of our fixed maturity investments, and investment purchases and sales are executed with the objective of having adequate funds available to satisfy our insurance obligations.
Previous wording
(1)Includes $97.6 million and $106.9 million of securities guaranteed by third parties at June 30, 2026 and December 31, 2025, respectively.
Current wording
(1)Includes $91.7 million and $106.9 million of securities guaranteed by third parties at September 30, 2026 and December 31, 2025, respectively.
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Rearranged current paragraphs (9)
Current report — wording carried from elsewhere
Item 2. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Current report — wording carried from elsewhere
•the increased business in our Domestic Insurance segment.
Current report — wording carried from elsewhere
business generating premiums, coupled with an increase in reserves resulting from less projected future premiums, as well as an acceleration in the recognition of deferred acquisition costs. While we have been experiencing low persistency in our Domestic Insurance final expense business, we actively monitor persistency trends across our product lines and customer segments, and where less than desired persistency is observed, we may take targeted retention actions; however, there can be no assurance that such efforts will fully offset the financial impact of higher than expected policy terminations.
Current report — wording carried from elsewhere
million and $2.8 million in the three and nine months ended September 30, 2026, respectively, as compared to the prior year periods due to continued investment in supporting the growth of our business.
Current report — wording carried from elsewhere
Our first year direct premiums increased 9% and 5% in the three and nine months ended September 30, 2026, respectively, compared to the same periods in 2025 due to continued strong sales and expanded distribution in our Domestic Insurance segment.
Current report — wording carried from elsewhere
net impact from these supplemental contracts on the consolidated financial statements is minimal as the reserve liability set up for these policies offsets any recognized income.
Current report — wording carried from elsewhere
and nine months ended September 30, 2026, respectively, compared to the prior year periods and can vary from one period to another.
Current report — wording carried from elsewhere
Sales in Taiwan have been declining recently due to leadership succession related difficulties within our primary distribution agency in Taiwan and regulatory challenges.
Current report — wording carried from elsewhere
Should the ratio of adjusted statutory capital to control level RBC fall below 200% for our domestic companies, a series of remedial actions by the affected company would be required. Additionally, we have a Capital Maintenance Agreement between Citizens and CLOA, Citizens' wholly-owned subsidiary domiciled in Colorado, that would require Citizens to contribute capital to CLOA in order to maintain an RBC level above 350%. At September 30, 2026, our domestic insurance subsidiaries were above the required minimum RBC levels and CLOA was above 350%.
Rearranged previous paragraphs (4)
Previous report — wording carried elsewhere
Insurance segment operates through our subsidiaries CICA Life Insurance Company of America ("CLOA"), Security Plan Life Insurance Company ("SPLIC") and Magnolia Guaranty Life Insurance Company ("MGLIC").
Previous report — wording carried elsewhere
◦$6.5 million decrease in claims and surrenders benefits due to the expected contractual decreases of matured endowments; more than offset by; and
Previous report — wording carried elsewhere
•$1.1 million increase in insurance benefits paid or provided due to:
Previous report — wording carried elsewhere
•$1.3 million increase in general operating expenses to support our growth initiatives.