XEROX CORP

We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.

However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP.

Reconciliations of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below.

Adjusted Earnings Measures

•Adjusted Net Income (Loss) and Earnings (Loss) per Share (EPS)

•Adjusted Effective Tax Rate

The above measures were adjusted for the following items:

Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset charges include costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our Transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance, nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.

Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.

Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses (income), net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which are related to current employee service as well as the cost of our defined contribution plans.

Transaction-related costs, net: Transaction-related costs, net are costs and expenses primarily associated with certain major or significant strategic M&A projects. These costs are primarily for third-party legal, accounting, consulting and other similar types of professional services as well as potential legal settlements that may arise in connection with those M&A transactions. These costs are considered incremental to our normal operating charges and were incurred or are expected to be incurred solely as a result of the planned transactions. Accordingly, we exclude these expenses from our Adjusted Earnings Measures in order to evaluate our performance on a comparable basis.

Xerox 2026 Form 10-Q 73

Discrete, unusual or infrequent items: We exclude the following item(s), when applicable, given their discrete, unusual or infrequent nature and their impact on the comparability of our results for the period to prior periods and future expected trends.

•Goodwill impairment

•Inventory-related impact - exit of certain production print manufacturing operations

•Divestiture

•Net (Gain) loss on early extinguishment of debt

•Transformation-related costs

•Lexmark - settlement of pre-existing employment agreements

•Lexmark - fixed asset-related purchase accounting adjustment

•Lexmark - inventory-related purchase accounting adjustment

•Lexmark Acquisition financing - escrow interest, net

•Commitment fees expenses

•Goodwill impairment income tax

•PARC Donation income tax

•Deferred tax asset valuation allowance

Adjusted Operating Income and Margin

We calculate and utilize adjusted operating income and margin measures by adjusting our reported pre-tax (loss) and margin amounts. In addition to the costs and expenses noted above as adjustments for our adjusted earnings measures, adjusted operating income and margin also exclude Non-financing interest expense and the remaining amounts included in Other expenses (income), net, which include certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.

Constant Currency (CC)

Refer to the "Currency Impact" section above for a discussion of this measure and its use in our analysis of revenue growth.

Xerox 2026 Form 10-Q 74

Adjusted Net Income (Loss) and EPS reconciliation:

(1)Net (Loss) and (Loss) per Share. For the three months ended September 30, 2026 Net (Loss) and Diluted (Loss) per share included a pre-tax non-cash Goodwill impairment charge of $959 million ($955 million after-tax) or $(6.87) per adjusted diluted share. For the three months ended September 30, 2025, Net (Loss) and Diluted (Loss) include an inventory-related purchase accounting adjustment, related to the Lexmark Acquisition, of $85 million ($102 million pre-tax) or $0.67 per adjusted diluted share, as well as a tax expense charge of $467 million, or $(3.68) per adjusted diluted share, related to the establishment of a valuation allowance against certain deferred tax assets to reflect their realizability. For the nine months ended September 30, 2026 Net (Loss) and Diluted (Loss) per share included a pre-tax non-cash Goodwill impairment charge of $959 million ($955 million after-tax) or adjusted $(7.35) per diluted share, as well as a $100 million gain on the early extinguishment of debt, or $0.77 per adjusted diluted share. For the nine months ended September 30, 2025, Net (Loss) and Diluted (Loss) include an inventory-related purchase accounting adjustment, related to the Lexmark Acquisition, of $85 million ($102 million pretax) or $0.67 per adjusted diluted share, tax expense charges of $517 million, or $(4.10) per adjusted diluted share, related to the establishment of a valuation allowance against certain deferred tax assets to reflect their realizability, interest and financing-related charges, net, of $30 million ($40 million pre-tax), or $0.24 per adjusted diluted share, related to interest and financing transactions for the Lexmark Acquisition, repayment of existing borrowings, and general corporate purposes, and tax expense of $28 million, or $0.22 per adjusted diluted share, related to interest expense that was not deductible according to tax guidelines in place as of September 30, 2025

(2)In the first quarter of 2026, Xerox Holdings Corporation renamed “Reinvention-related costs” to “Transformation-related costs.” This change in terminology did not affect the nature of the costs.

(3)Primarily reflects fees associated with the 2025 private offering of $400 million in aggregate principal amount of 10.25% Senior Secured First Lien Notes and $500 million aggregate principal amount of 13.50% Senior Secured Second Lien Notes Due in 2031.

(4)Reflects the change in the realizability of the PARC donation tax benefit recognized in the second quarter of 2023.

(5)Reflects the establishment of a valuation allowance against certain deferred tax assets to reflect their realizability.

(6)Refer to Adjusted Effective Tax Rate reconciliation.

(7)For those periods that include the preferred stock dividend, the average shares for the calculations of diluted EPS exclude the 7 million shares associated with Xerox Holdings Corporation's Series A Convertible preferred stock.

(8)Reflects common shares outstanding at September 30, 2026, plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the three and nine months ended September 30, 2026. Excludes potentially dilutive common shares associated with our series A convertible preferred stock, shares granted under stock-based compensation programs, as well as warrants and convertible notes, all of which were anti-dilutive.

Xerox 2026 Form 10-Q 75

Adjusted Effective Tax Rate reconciliation:

(1)Pre-tax (loss) and Income tax expense. Includes a non-cash Goodwill impairment charge of $959 million ($955 million after-tax) for the three and nine months ended September 30, 2026, respectively

(2)Refer to Adjusted Net (Loss) and EPS reconciliation for details.

Adjusted Operating Income and Margin reconciliation:

Xerox 2026 Form 10-Q 76

(1)Net (Loss).

(2)Includes a non-cash Goodwill impairment charge of $959 million ($955 million after-tax) for the three and nine months ended September 30, 2026, respectively.

(3)In the first quarter of 2026, Xerox Holdings Corporation renamed “Reinvention-related costs” to “Transformation-related costs.” This change in terminology did not affect the nature of the costs.

(4)Reflects interest expense primarily related to the funding from the Joint Venture Financing arrangement entered into with TPG in the first quarter of 2026, as well as interest related to the borrowings in support of the Lexmark Acquisition financing during 2025.

(5)Includes non-service retirement-related costs as well as a gain on the early extinguishment of debt of $5 million and $100 million for the three and nine months ended September 30, 2026, respectively.

Xerox 2026 Form 10-Q 77

Pro Forma Basis

To better understand the trends in our business, we discuss our 2026 year-to-date operating results by comparing them against 2025 year-to-date pro forma results, which include estimated results of Lexmark. Lexmark is included in our 2026 year-to-date results for the full year, and the 2025 results from July 1, 2025, the effective date of acquisition. As Lexmark was included in our results for the three months ended September 30, 2026 and 2025, we are not providing a comparative discussion of the quarterly results on a pro forma basis.

We refer to comparisons against these adjusted results as “pro forma” basis comparisons. The pro forma information has been prepared in accordance with Article 11 of Regulation S-X, "Pro Forma Financial Information.” The pro forma information is presented to facilitate comparisons with our results following the acquisition. Xerox and Lexmark's 2025 historical results have been adjusted to reflect the costs of financing the transactions, fair value adjustments related to inventory, real and personal property (equipment and computer hardware and software) and intangible assets. In addition, adjustments were made to conform Lexmark's accounting policies to those of Xerox, including deferred revenue and inventory. In accordance with Article 11 of Regulation S-X, these pro forma results exclude adjustments associated with transaction related costs which are already included in the historical financial statements.

We believe comparisons on a pro forma basis are more meaningful than the actual comparisons given the size and nature of the Lexmark Acquisition. We believe the pro forma basis comparisons allow investors to have a better understanding and additional perspective of the expected trends in our business as well as the impact of the Lexmark Acquisition on the Company’s operations. The pro forma financial information is based upon available information and assumptions that we believe are reasonable and is for illustrative purposes only. The pro forma combined financial information below should be read in conjunction with the Consolidated Financial Statements and related notes to our 2025 Annual Report on Form 10-K.

Pro Forma Adjusted Operating Income and Margin reconciliation

Xerox 2026 Form 10-Q 78

(1)Reflects the inclusion of Lexmark as if it was acquired on January 1, 2025 through June 30, 2025. Lexmark's actual results are included in Xerox's reported results beginning on July 1, 2025, the effective date of the acquisition.

(2)Includes a non-cash Goodwill impairment charge of $959 million ($955 million after-tax) for the three and nine months ended September 30, 2026, respectively.

(3)In the first quarter of 2026, Xerox Holdings Corporation renamed “Reinvention-related costs” to “Transformation-related costs.” This change in terminology did not affect the nature of the costs.

(4)Reflects interest expense primarily related to the funding from the Joint Venture Financing arrangement entered into with TPG in the first quarter of 2026, as well as interest related to the borrowings in support of the Lexmark Acquisition financing during 2025.

(5)Includes non-service retirement-related costs as well as a gain on the early extinguishment of debt of $5 million and $100 million for the three and nine months ended September 30, 2026, respectively.

Xerox 2026 Form 10-Q 79