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Cigna Group

For the period ended Dec 31, 2024. Filed Feb 27, 2025.

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FY2024 · Filed Feb 27, 2025

CI$295.60+0.7%Stored close · as of Nov 9, 2026

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Contents

Segment Information

Note 22 – Segment Information

See Note 1 to the Consolidated Financial Statements for a description of our segments. A description of our basis for reporting segment operating results is outlined below. Intersegment revenues primarily reflect pharmacy and care services transactions between the Evernorth Health Services and Cigna Healthcare segments. The Chairman and Chief Executive Officer is the chief operating decision maker ("CODM") responsible for making decisions about resources to be allocated to the segment and assessing its performance.

The Company uses "pre-tax adjusted income (loss) from operations" and "adjusted revenues" as its principal financial measures of segment operating performance because management, including the CODM, believes these metrics reflect the underlying results of business operations and facilitate analysis of trends in underlying revenue, expenses and profitability to enable resource allocation decisions. We define pre-tax adjusted income (loss) from operations as income (loss) before income taxes excluding pre-tax income (loss) attributable to noncontrolling interests, net investment gains/losses, amortization of acquired intangible assets and special items. The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting are also excluded. Special items are matters that management, including the CODM, believes are not representative of the underlying results of operations due to their nature or size. Adjusted income (loss) from operations is measured on an after-tax basis for consolidated results and on a pre-tax basis for segment results.

The Company defines adjusted revenues as total revenues excluding the following adjustments: special items and The Cigna Group's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting. Special items are matters that management, including the CODM, believes are not representative of the underlying results of operations due to their nature or size. We exclude these items from this measure because management, including the CODM, believes they are not indicative of past or future underlying performance of the business.

The Company does not report total assets by segment because this is not a metric used by the CODM to allocate resources or evaluate segment performance.

The following table presents the special items charges (benefits) recorded by the Company, as well as the respective financial statement line items impacted:

For the Years Ended December 31,
202420232022
(In millions)Pre-taxAfter-taxPre-taxAfter-taxPre-taxAfter-tax
Integration and transaction-related costs (Selling, general and administrative expenses)$275$211$45$35$135$103
Impairment of dividend receivable (Net investment income)182138————
Deferred tax expenses (benefits), net (Income taxes, less amount attributable to noncontrolling interests)—84—(1,071)——
Net (gain) loss on sale of businesses(24)(2)1,4991,429(1,662)(1,332)
Charge for organizational efficiency plan (Selling, general and administrative expenses)——2521932217
Charges (benefits) associated with litigation matters (Selling, general and administrative expenses)——201171(28)(20)
Total impact from special items$433$431$1,997$757$(1,533)$(1,232)

Summarized segment financial information was as follows:

(In millions)Evernorth Health ServicesCigna HealthcareOther OperationsCorporate and EliminationsTotal
2024
Revenues from external customers$198,177$47,528$440$3$246,148
Intersegment revenues3,7754,97279(8,826)
Net investment income2161830925973
Total revenues201,97353,118828(8,798)247,121
Net investment results from certain equity method investments—(204)——(204)
Special item related to impairment of dividend receivable182———182
Adjusted revenues$202,155$52,914$828$(8,798)$247,099
Pharmacy and other service costs190,968—
Medical costs—37,887
Selling, general and administrative expenses3,77910,805
Other segment items (1)
Interest (expense) and other(2)7
Less income attributable to noncontrolling interests405—
Pre-tax adjusted income (loss) from operations7,0014,229(9)(1,688)9,533
Income (loss) before income taxes$3,929$3,315$(12)$(1,963)$5,269
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests(405)———(405)
Net investment losses (2)2,1294013—2,533
Amortization of acquired intangible assets1,66241——1,703
Special items
Integration and transaction-related costs———275275
Impairment of dividend receivable182———182
(Gain) loss on sale of businesses(496)472——(24)
Pre-tax adjusted income (loss) from operations$7,001$4,229$(9)$(1,688)$9,533
Other Segment Information
Depreciation and amortization$2,319$417$9$30$2,775

(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.

(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.

(In millions)Evernorth Health ServicesCigna HealthcareOther OperationsCorporate and EliminationsTotal
2023
Revenues from external customers$147,588$46,219$291$1$194,099
Intersegment revenues5,6704,332—(10,002)
Net investment income241597305231,166
Total revenues153,49951,148596(9,978)195,265
Net investment results from certain equity method investments—57——57
Adjusted revenues$153,499$51,205$596$(9,978)$195,322
Pharmacy and other service costs143,571—
Medical costs—35,678
Selling, general and administrative expenses3,34011,055
Other segment items (1)
Interest (expense) and other(2)8
Less income attributable to noncontrolling interests1442
Pre-tax adjusted income (loss) from operations6,4424,47896(1,698)9,318
Income (loss) before income taxes$4,768$2,664$76$(1,995)$5,513
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests(144)(2)——(146)
Net investment losses (2)—1332—135
Amortization of acquired intangible assets1,77445——1,819
Special items
Integration and transaction-related costs———4545
Loss on sale of businesses—1,48118—1,499
Charge for organizational efficiency plan———252252
Charges associated with litigation matters44157——201
Pre-tax adjusted income (loss) from operations$6,442$4,478$96$(1,698)$9,318
Other Segment Information
Depreciation and amortization$2,438$569$3$25$3,035

(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.

(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.

(In millions)Evernorth Health ServicesCigna HealthcareOther OperationsCorporate and EliminationsTotal
Revenues from external customers$135,786$41,738$1,839$—$179,363
Intersegment revenues4,4632,535—(6,998)
Net investment income8663842471,155
Total revenues140,33544,9112,263(6,991)180,518
Net investment results from certain equity method investments—126——126
Adjusted revenues$140,335$45,037$2,263$(6,991)$180,644
Pharmacy and other service costs131,284—
Medical costs—31,119
Selling, general and administrative expenses2,8569,827
Other segment items (1)
Interest (expense) and other(2)12
Less income attributable to noncontrolling interests664
Pre-tax adjusted income (loss) from operations6,1274,099509(1,466)9,269
Income (loss) before income taxes$4,421$3,470$2,101$(1,595)$8,397
Pre-tax adjustments to reconcile to adjusted income from operations
(Income) attributable to noncontrolling interests(66)(4)(14)—(84)
Net investment losses (2)—53083—613
Amortization of acquired intangible assets1,7721031—1,876
Special items
Integration and transaction-related costs———135135
(Gain) on sale of businesses——(1,662)—(1,662)
Charge for organizational efficiency plan———2222
(Benefits) associated with litigation matters———(28)(28)
Pre-tax adjusted income (loss) from operations$6,127$4,099$509$(1,466)$9,269
Other Financial Information
Depreciation and amortization$2,283$638$6$10$2,937

(1)Other segment items represent the difference between segment adjusted revenues less significant segment expenses and pre-tax adjusted income (loss) from operations, and they do not represent significant segment items relative to the CODM's review and oversight.

(2)Includes Net investment gains/losses as presented in our Consolidated Statements of Income, as well as the Company's share of certain investment results of its joint ventures reported in the Cigna Healthcare segment using the equity method of accounting, which are presented within Fees and other revenues in our Consolidated Statements of Income.

Revenue from external customers includes Pharmacy revenues, Premiums and Fees and other revenues. The following table presents these revenues by product, premium and service type:

For the Years Ended December 31,
(In millions)202420232022
Products (Pharmacy revenues) (ASC 606)
Network revenues$105,340$67,514$64,946
Home delivery and specialty revenues72,47665,73261,283
Other revenues11,5459,0476,753
Total Evernorth Health Services189,361142,293132,982
Other Operations60——
Corporate and eliminations(4,059)(5,050)(4,416)
Total Pharmacy revenues185,362137,243128,566
Insurance premiums (ASC 944)
Cigna Healthcare
U.S. Healthcare
Employer insured17,57616,49015,199
Medicare Advantage8,6798,7717,896
Stop loss6,7446,1435,461
Individual and Family Plans3,9515,0882,636
Other4,9384,0953,996
U.S. Healthcare41,88840,58735,188
International Health3,6243,2952,906
Total Cigna Healthcare45,51243,88238,094
Divested International businesses——1,596
Other Operations excluding Divested International businesses380281225
Corporate and eliminations104741
Total Premiums45,99644,23739,916
Services (Fees) (ASC 606) and Other revenues (1)
Evernorth Health Services12,59110,9657,267
Cigna Healthcare6,9886,6696,179
Other Operations791018
Corporate and eliminations(4,868)(5,025)(2,583)
Total Fees and other revenues (1)14,79012,61910,881
Total revenues from external customers$246,148$194,099$179,363

(1)Other revenues for the years ended December 31, 2024, 2023 and 2022 were $584 million, $210 million and $168 million, respectively.

Major Customers. Revenues from a single pharmacy benefit client were approximately 16% of consolidated revenues for the year ended December 31, 2024. These amounts were reported in the Evernorth Health Services segment.

Additionally, revenues from U.S. Federal Government agencies, under a number of contracts, were approximately 11%,15% and 14% of consolidated revenues for the years ended December 31, 2024, 2023 and 2022, respectively. These amounts were reported in the Evernorth Health Services and Cigna Healthcare segments.

U.S. and Foreign Revenues. U.S. and foreign revenues from external customers are shown below. The Company's foreign revenues are generated by its foreign operating entities. In the periods shown, no single foreign country contributed more than 2% of consolidated revenues from external customers.

For the Years Ended December 31,
(In millions)202420232022
United States$241,563$189,840$174,540
Foreign countries (1)4,5854,2594,823
Total revenues from external customers$246,148$194,099$179,363

(1) In 2022, included revenues from the divested International businesses of $1.6 billion.

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