CONDUENT Inc
For the period ended Sep 30, 2026. Filed Nov 5, 2026.
View on SEC.govAbout this filing
A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.
Sep 30, 2026 · Filed Nov 5, 2026
Extracted filing text, with the paragraph anchors used by the comparison.
See the whole filing, with its images and exhibitsContents
Notes to the Condensed Consolidated Financial Statements
Table of Contents
NOTES TO CONDENSED CONSOLIDATED FINANCIAL STATEMENTS (UNAUDITED)
Note 1 –Basis of Presentation
References herein to “we,” “us,” “our,” the “Company” and “Conduent” refer to Conduent Incorporated and its consolidated subsidiaries unless the context suggests otherwise.
Description of Business
Conduent Incorporated is a New York corporation, organized in 2016. Conduent is a global technology-enabled operating partner that helps businesses and governments simplify complexity, modernize mission-critical operations and deliver measurable outcomes through AI, automation, data and human expertise. Through a dedicated global team of approximately 46,000 associates, process expertise and advanced technologies, Conduent's solutions and services digitally transform its clients’ operations to enhance customer experiences, improve performance, increase efficiencies and reduce costs.
Basis of Presentation
The unaudited interim Condensed Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("U.S. GAAP") on a basis consistent with reporting interim financial information in accordance with instructions to Form 10-Q and Article 10 of Regulation S-X of the Securities and Exchange Commission (the "SEC"). Accordingly, they do not include all the information and notes required by U.S. GAAP for complete financial statements. The December 31, 2025 Condensed Consolidated Balance Sheet was derived from the audited Consolidated Financial Statements included in the Company's Annual Report on Form 10-K for the year ended December 31, 2025. Certain reclassifications have been made to prior years' amounts to conform to the current year presentation. Intercompany balances and transactions have been eliminated. In the opinion of management, all adjustments necessary for a fair statement of the financial position, results of operations and cash flows have been made. These adjustments consist of normal recurring items. The interim results of operations are not necessarily indicative of the results of the full year. These financial statements should be read in conjunction with the Company’s Consolidated Financial Statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2025.
Discontinued Operations
On May 21, 2026, the Company entered into a definitive agreement to sell its Public Transit business, an operating unit of its Transportation segment to Modaxo USA Holdings, Inc. and certain affiliates (collectively, "Modaxo"). On June 29, 2026, the Company entered into a definitive agreement to sell its Tolling business, the other operating unit of its Transportation segment, to Quarterhill Inc. The sale of the Public Transit business closed on October 1, 2026 and the sale of the Tolling business is expected to close before the end of 2026.
These two transactions collectively represent an exit from the Transportation business, a strategic shift that will have a major effect on the Company’s operations and financial results. As such, these transactions qualify under applicable accounting guidance for reporting as discontinued operations and the Company reported these businesses as discontinued operations and reclassified their results from its former Transportation segment to Discontinued Operations and no longer reports results for a Transportation segment. Additionally, the related assets and liabilities associated with the discontinued operations are classified as held for sale in the Company's condensed consolidated balance sheet for the periods presented. Refer to Note 5 – Divestitures and Discontinued Operations to the Condensed Consolidated Financial Statements for additional information, including selected cash flow information.
Unless otherwise indicated, the financial disclosures and related information provided herein relate to the Company's continuing operations, which exclude the Transportation segment, and all prior periods have been recast to reflect discontinued operations.
CNDT Q3 2026 Form 10-Q
Table of Contents
Use of Estimates
Preparation of financial statements in conformity with U.S. GAAP requires the Company to make estimates and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. Actual results could differ materially from these estimates. On an ongoing basis, the Company evaluates its estimates, including those related to fair values of financial instruments, goodwill and intangible assets, income taxes and contingent liabilities, among others. The Company bases its estimates on assumptions, both historical and forward looking, that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. In connection with the Company’s periodic review of the estimated useful lives of its buildings and equipment, the Company extended the estimated useful lives of its desktop and laptop computers from three years to four years effective April 1, 2026. The change in estimated useful lives was due to actual and expected longer refresh cycles for these assets. Based on the carrying value of the assets as of March 31, 2026, and those since placed in service, the effects of this change in estimate were decreases in Loss Before Income Taxes from Continuing Operations and Net Loss from Continuing Operations of $1 million and $2 million, respectively, for the three and nine months ended September 30, 2026. The expected impact of the change in estimate for the year ending December 31, 2026 is a decrease of approximately $3 million in Loss Before Income Taxes from Continuing Operations and Net Loss from Continuing Operations.
Summary of Significant Accounting Policies
The Company's significant accounting policies are described in Note 1 – Basis of Presentation and Summary of Significant Accounting Policies in the Company's Annual Report on Form 10-K for the year ended December 31, 2025.
During 2026, there have been no changes to the Company's significant accounting policies as described therein.
Note 2 –Recent Accounting Pronouncements
New Accounting Standards Adopted
The Company has not adopted any new accounting standards in 2026.
New Accounting Standards To Be Adopted
Disaggregation of Income Statement Expenses: In November 2024, the Financial Accounting Standards Board ("FASB") issued final guidance designed to enhance financial reporting by requiring public business entities to disclose additional details regarding specific expense categories in the notes to the financial statements for both interim and annual periods. The new guidance is effective for annual periods beginning after December 15, 2026 and interim periods beginning after December 15, 2027. The Company is not early adopting this guidance. As the guidance is disclosure related, adoption will not have any impact on the Company's Condensed Consolidated Financial Statements.
Internal-use Software: In September 2025, the FASB issued final guidance designed to modernize the accounting for software costs that are accounted for as "internal-use software." This new guidance removes all previous references to project stages. It requires capitalization of software costs when (i) management has authorized and committed to funding the software project and (ii) it is probable that the project will be completed and the software will be used to perform the function intended. The new guidance is effective for annual and interim periods beginning after December 15, 2027. Early adoption is permitted as of the beginning of an annual reporting period. The Company is currently evaluating the impact that this new standard will have on its Condensed Consolidated Financial Statements.
CNDT Q3 2026 Form 10-Q
Table of Contents
Note 3 –Revenue
Disaggregation of Revenue
The following table provides information about disaggregated revenue by major service offering and reportable segment and the timing of revenue recognition. Refer to Note 4 – Segment Reporting for additional information on the Company's reportable segments.
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in millions) | 2026 | 2025 | 2026 | 2025 |
| Commercial: | ||||
| Customer Experience Management | $81 | $122 | $291 | $388 |
| BPaaS | 112 | 117 | 341 | 349 |
| Integrated Digital Solutions | 115 | 128 | 353 | 397 |
| Total Commercial | 308 | 367 | 985 | 1,134 |
| Government: | ||||
| Government Healthcare Solutions | 123 | 132 | 377 | 395 |
| Government Services Solutions | 103 | 106 | 290 | 297 |
| Total Government | 226 | 238 | 667 | 692 |
| Total Consolidated Revenue | $534 | $605 | $1,652 | $1,826 |
| Timing of Revenue Recognition: | ||||
| Point in time | $16 | $25 | $52 | $62 |
| Over time | 518 | 580 | 1,600 | 1,764 |
| Total Revenue | $534 | $605 | $1,652 | $1,826 |
Contract Balances
The Company receives payments from customers based upon contractual billing schedules. Accounts receivable are recorded when the right to consideration becomes unconditional. Contract assets are the Company’s rights to consideration for services provided when the right is conditioned on something other than passage of time (for example, meeting a milestone for the right to bill under the cost-to-cost measure of progress). Contract assets are transferred to Accounts receivable, net when the rights to consideration become unconditional. Contract liabilities include payments received in advance of performance under the contract, which are realized when the associated revenue is recognized under the contract.
The following table provides information about significant movements in contract assets (current and long-term) for the nine months ended September 30, 2026 and 2025:
| (in millions) | 2026 | 2025 |
|---|---|---|
| Beginning balance | $57 | $61 |
| Additional contract assets recognized | 31 | 48 |
| Billed and transferred to Accounts receivable | (73) | (33) |
| Ending balance(1) | $15 | $76 |
(1)Of which $2 million and $5 million are included in Other long-term assets as of September 30, 2026 and 2025, respectively.
CNDT Q3 2026 Form 10-Q
Table of Contents
The following table provides information about significant movements in contract liabilities balances (current and long-term) for the nine months ended September 30, 2026 and 2025:
| (in millions) | 2026 | 2025 |
|---|---|---|
| Beginning balance | $86 | $96 |
| Deferral of income | 102 | 98 |
| Revenue recognized related to deferral of income(1) | (73) | (99) |
| Ending balance(2) | $115 | $95 |
(1) Of which $39 million and $48 million were recognized during the nine months ended September 30, 2026 and 2025, respectively, that related to the Company's contract liabilities as of December 31, 2025 and 2024, respectively.
(2) Of which $60 million and $43 million are included in Other long-term liabilities as of September 30, 2026 and 2025, respectively.
Transaction Price Allocated to the Remaining Performance Obligations
Estimated revenue expected to be recognized in the future related to performance obligations that are unsatisfied or partially satisfied at September 30, 2026 was approximately $500 million. The Company expects to recognize approximately 93% of this revenue over the nexttwo years and the remainder thereafter.
Note 4 –Segment Reporting
The Company's reportable segments correspond to how it organizes and manages the business, as defined by the Company's Chief Executive Officer, who is also its Chief Operating Decision Maker ("CODM"), and are aligned to the industries in which the Company's clients operate. The Company's segments involve the delivery of business process services and include service arrangements where it manages a customer's business activity or process.
The Company's CODM evaluates the Company's financial performance based on Segment profit (loss) for itstwo reportable segments - Commercial and Government. The Company's CODM uses Segment profit (loss) information to monitor budget versus actual results and then uses this information to help make informed decisions about future resource investment, potential restructuring of segments to enhance overall company performance, and future divestitures and acquisitions.
As discussed in Note 5 – Divestitures and Discontinued Operations, the Company has entered into definitive agreements to sell its Transit and Tolling businesses to Modaxo and Quarterhill Inc., respectively. The sale of Transit closed on October 1, 2026 and the sale of the Tolling business is expected to close before the end of 2026. As a result of such sales, and having met applicable accounting requirements, the Company reported these businesses as discontinued operations and reclassified their results from the former Transportation segment to Discontinued Operations and no longer reports results for a Transportation segment. All prior periods have been reclassified to conform to this presentation.
The Company's CODM does not evaluate operating segments using discrete asset information as a significant portion of the assets is managed at the total company level.
A description of the Company's reportable segments is as follows:
Commercial: The Commercial segment provides business process services that span its clients' businesses end-to-end from the front-office to the back-office for a variety of commercial industries. These solutions are both cross-industry and industry-specific in nature. Across the Commercial segment, the Company operates on its clients’ behalf to deliver mission-critical solutions and services to reduce costs, improve efficiencies and enable revenue growth for the Company's clients and deliver better experiences for their consumers and employees.
Government: The Government segment provides government-centric services and solutions to U.S. federal, state, local and foreign governments for public assistance, healthcare programs administration, transaction processing, eligibility and enrollment processing, payment services and case management. In this segment, the Company helps governments respond to changing rules for eligibility and keep pace with increasing citizen expectations, modernize legacy technology systems, combat benefits fraud and adapt to an evolving regulatory environment.
CNDT Q3 2026 Form 10-Q
Table of Contents
Selected financial information for the Company's segments is as follows:
| Three Months Ended September 30, | |||
|---|---|---|---|
| (in millions) | Commercial | Government | Total(1) |
| Segment revenue | $308 | $226 | $534 |
| Expenses | |||
| Wages and benefits | $202 | $90 | $292 |
| Services and supplies | 42 | 57 | 99 |
| Rent lease and maintenance expense | 33 | 14 | 47 |
| Other operating expense | 2 | 2 | 4 |
| Depreciation and amortization expense | 17 | 12 | 29 |
| Segment expenses | $296 | $175 | $471 |
| Segment profit (loss) | $12 | $51 | $63 |
| Segment revenue | $367 | $238 | $605 |
| Expenses(2) | |||
| Wages and benefits | $250 | $91 | $341 |
| Services and supplies | 44 | 69 | 113 |
| Rent lease and maintenance expense | 36 | 17 | 53 |
| Other operating expense | — | — | — |
| Depreciation and amortization expense | 20 | 13 | 33 |
| Segment expenses | $350 | $190 | $540 |
| Segment profit (loss) | $17 | $48 | $65 |
(1)Total excludes Discontinued Operations and Unallocated Costs.
(2) In the first quarter of 2026, the Company revised its methodology for allocating certain technology costs to the expense categories within its reportable segments. The prior year's expenses have been reclassified to conform to the current year's methodology. This update had no impact on total segment expenses by reportable segment or on total expenses by expense category.
CNDT Q3 2026 Form 10-Q
Table of Contents
| Nine Months Ended September 30, | |||
|---|---|---|---|
| (in millions) | Commercial | Government | Total(1) |
| Segment revenue | $985 | $667 | $1,652 |
| Expenses | |||
| Wages and benefits | $651 | $267 | $918 |
| Services and supplies | 132 | 177 | 309 |
| Rent lease and maintenance expense | 102 | 44 | 146 |
| Other operating expense | 4 | 6 | 10 |
| Depreciation and amortization expense | 55 | 36 | 91 |
| Segment expenses | $944 | $530 | $1,474 |
| Segment profit (loss) | $41 | $137 | $178 |
| Segment revenue | $1,134 | $692 | $1,826 |
| Expenses(2) | |||
| Wages and benefits | $773 | $276 | $1,049 |
| Services and supplies | 145 | 204 | 349 |
| Rent lease and maintenance expense | 110 | 49 | 159 |
| Other operating expense | 2 | 4 | 6 |
| Depreciation and amortization expense | 64 | 34 | 98 |
| Segment expenses | $1,094 | $567 | $1,661 |
| Segment profit (loss) | $40 | $125 | $165 |
(1)Total excludes Discontinued Operations and Unallocated Costs.
(2) In the first quarter of 2026, the Company revised its methodology for allocating certain technology costs to the expense categories within its reportable segments. The prior year's expenses have been reclassified to conform to the current year's methodology. This update had no impact on total segment expenses by reportable segment or on total expenses by expense category.
Other operating expense shown above is primarily comprised of third-party legal fees and other miscellaneous expenses.
CNDT Q3 2026 Form 10-Q
Table of Contents
The following is a reconciliation of Segment profit (loss) to Income (loss) before income taxes from continuing operations:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in millions) | 2026 | 2025 | 2026 | 2025 |
| Segment Profit (Loss) | $63 | $65 | $178 | $165 |
| Reconciling items: | ||||
| Unallocated costs(1) | (62) | (75) | (192) | (233) |
| Amortization of acquired intangible assets | (1) | (1) | (2) | (2) |
| Restructuring and related costs | (22) | (12) | (50) | (24) |
| Interest expense | (15) | (12) | (40) | (36) |
| Loss on extinguishment of debt | — | (1) | — | (1) |
| Gain (loss) on divestitures and transaction costs, net | (1) | — | (4) | (6) |
| Litigation (settlements) recoveries, net | — | — | (1) | (2) |
| Other income (expenses), net | 3 | (2) | — | (4) |
| Income (Loss) Before Income Taxes From Continuing Operations | $(35) | $(38) | $(111) | $(143) |
(1)Unallocated Costs includes IT infrastructure costs that are shared by multiple reportable segments, enterprise application costs and certain corporate overhead expenses not directly attributable or allocated to the reportable segments. Included in the nine months ended September 30, 2026 period are $4 million of former CEO separation costs and a benefit related to a stock compensation plan change as described in Note 13 – Preferred Stock and Common Stock. Included in the nine months ended September 30, 2025 period are $25 million of Direct response costs related to the January 2025 Cyber Event as well as a $9 million insurance recovery related to the 2019 Texas Matter. Additionally, Unallocated Costs includes certain indirect costs that are no longer allocated to the former Transportation segment, which is now classified as Discontinued Operations.
Refer to Note 3 – Revenue for additional information on disaggregated revenues of the reportable segments.
Note 5 –Divestitures and Discontinued Operations
Public Transit Divestiture
On May 21, 2026, the Company, by and through its wholly owned subsidiary Conduent Business Services, LLC (“CBS”), entered into an Equity Interest Purchase Agreement (the “Transit Purchase Agreement”) with Modaxo USA Holdings, Inc. ("US Buyer") and Modaxo France Holdings SAS ("French Buyer" and together with US Buyer, “Transit Buyer”), and Modaxo Group Inc. Under the Transit Purchase Agreement, CBS agreed to sell all of the issued and outstanding equity interests of Conduent Transport Solutions, Inc. and certain non‑U.S. subsidiaries that comprise the Company’s public transit and fare collection business (the “Transit Business”) on the terms and subject to the conditions set forth therein.
The purchase price is $164 million in cash, subject to customary purchase price adjustments, and the Transit Purchase Agreement requires at least $15 million in cash to be transferred with the Transit Business on the day of closing.
The Transit Purchase Agreement contains customary representations and warranties and pre‑closing covenants for a transaction of this type.
On September 30, 2026, CBS, Transit Buyer and Modaxo Group, Inc. entered into the First Amendment to the Transit Purchase Agreement (the “Amendment”) to amend the Transit Purchase Agreement to, among other things, remove the US Buyer as a party to the Transit Purchase Agreement such that the French Buyer is the sole Buyer under the Transit Purchase Agreement and waive certain closing conditions related to certain governmental filings.
On October 1, 2026, Conduent completed the sale of the Transit Business. The Company received $140 million from the Transit Buyer in the form of cash consideration. At closing the Transit Buyer retained (i) a $10 million purchase price holdback for a maximum of one year to secure net tangible asset related adjustments, and (ii) a $12 million special holdback, the release of which is dependent upon certain target completion dates for a former customer. In addition, there were certain other closing adjustments of $2 million. In the fourth quarter of 2026, the Company expects to record a pre-tax gain (after expected transaction costs) of $2 million and income tax expense of approximately $7 million. In addition, $18 million in cash was transferred to the Transit Buyer at closing.
CNDT Q3 2026 Form 10-Q
Table of Contents
Tolling Divestiture
On June 29, 2026, the Company by and through its wholly owned subsidiary, CBS, entered into an Asset Purchase Agreement (the “Tolling Purchase Agreement”) with Quarterhill Inc., a Canada Business Corporations Act corporation (“Tolling Buyer”). Under the Tolling Purchase Agreement, the Company, by and through certain of its subsidiaries, will sell and assign, and Tolling Buyer will purchase and assume from the Company, certain assets and liabilities of the Company’s tolling solutions business (the “Tolling Business”), on the terms and subject to the conditions set forth therein.
The purchase price consists of $70 million in cash, subject to customary purchase price adjustments, and a number of common shares of Tolling Buyer equal to 7% of the issued and outstanding shares of Tolling Buyer, calculated as of immediately prior to the closing. The estimated market value of these shares, based on the publicly traded market price of Quarterhill Inc. as of September 30, 2026 was $20 million.
The Tolling Purchase Agreement contains customary representations and warranties and pre‑closing covenants for a transaction of this type. The transaction is expected to close before the end of 2026, subject to customary conditions and regulatory approvals.
Discontinued Operations
Collectively, these two divestitures represent an exit from the Transportation business, a strategic shift that will have a major effect on the Company’s operations and financial results, and as such, qualify for reporting as discontinued operations. Beginning in the second quarter of 2026, the Company reported the results of the Transportation segment, for the periods presented, in the Company's Condensed Consolidated Statements of Income (Loss) as discontinued operations and reported the assets and liabilities of the Transportation segment on the Condensed Consolidated Balance Sheets as held for sale. All prior periods have been reclassified to conform with this presentation. Additionally, the Company has classified the assets and liabilities held for sale as current assets and liabilities as it expects the two transactions will close within one year. The net assets of discontinued operations are recorded at the lower of their carrying amount or estimated fair value less costs to sell.
In the second quarter of 2026, the Company recorded a net pre-tax loss of $31 million related to the pending Tolling divestiture to reduce the carrying amount of the Tolling business to its estimated fair value less costs to sell (the "impairment loss"). During the third quarter of 2026, the Company reassessed the estimated fair value less costs to sell of the Tolling business and reduced the previously recognized loss by $21 million. As a result, the cumulative pre-tax loss was $10 million as of September 30, 2026. There was no tax benefit recorded related to this loss. This loss is included on the Condensed Consolidated Statements of Income (Loss) in Income (loss) from discontinued operations, net of tax and is included in the Condensed Consolidated Statements of Cash Flows as an adjustment in (Gain) loss on divestitures and sales of fixed assets, net. Any differences due to changes in fair values less costs to sell or carrying values for the Tolling business will be recognized as a gain or loss in future financial statements.
Summarized financial information for the Company's Discontinued Operations is as follows:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in millions) | 2026 | 2025 | 2026 | 2025 |
| Revenue(1) | $122 | $161 | $391 | $446 |
| Operating Costs and Expenses | ||||
| Cost of services (excluding depreciation and amortization) | 132 | 143 | 381 | 383 |
| Selling, general and administrative (excluding depreciation and amortization) | 11 | 11 | 36 | 31 |
| Depreciation and amortization | 3 | 6 | 15 | 20 |
| Other (income) expenses, net | (17) | 3 | 20 | 2 |
| Total Operating Costs and Expenses | 129 | 163 | 452 | 436 |
| Income (Loss) Before Income Taxes | (7) | (2) | (61) | 10 |
| Income tax expense (benefit) | 2 | 2 | 6 | 7 |
| Net Income (Loss) from Discontinued Operations | $(9) | $(4) | $(67) | $3 |
(1)Includes customer contract-related adjustments in our Tolling business of $33 million and $38 million for the three and nine months ended September 30, 2026, respectively.
CNDT Q3 2026 Form 10-Q
Table of Contents
Other (income) expenses, net shown for the nine months ended September 30, 2026 in the table above include the $10 million impairment loss noted above. This amount includes approximately $2 million of transaction-related costs that have been accrued within Other current liabilities.
The following is a summary of the major categories of assets and liabilities that have been reclassified as held for sale in connection with the Transit and Tolling divestitures described above:
| (in millions) | September 30, 2026 | December 31, 2025 |
|---|---|---|
| Accounts Receivable, net | $139 | $159 |
| Other current assets | 91 | 87 |
| Contract assets | 64 | 70 |
| Land, building and equipment, net | 15 | 14 |
| Operating lease right-of-use assets | 17 | 23 |
| Deferred contract costs, net | 47 | 54 |
| Other long-term assets | 39 | 45 |
| Write-down to fair value | (8) | — |
| Assets of discontinued operations held for sale | $404 | $452 |
| Accounts payable | $25 | $34 |
| Accrued compensation and benefits costs | 34 | 37 |
| Contract liabilities | 39 | 30 |
| Other current liabilities | 68 | 70 |
| Operating lease liabilities | 12 | 18 |
| Other long-term liabilities | 26 | 28 |
| Liabilities of discontinued operations held for sale | $204 | $217 |
The following is a summary of selected financial information of the discontinued operations:
| Nine Months Ended September 30, | ||
|---|---|---|
| (in millions) | 2026 | 2025 |
| Non-cash items | ||
| Depreciation of buildings and equipment | $3 | $3 |
| Amortization of product software | 6 | 9 |
| Amortization of deferred contract costs | 6 | 8 |
| Write-down of assets to estimated fair value less costs to sell | 10 | — |
| Customer contract-related adjustments | 31 | 2 |
| Capital and other expenditures | ||
| Cost of additions to land, buildings and equipment | 3 | 5 |
| Cost of additions to product software | 5 | 5 |
| Costs to obtain and fulfill a contract | — | 7 |
Note 6 – Restructuring Programs and Related Costs
The Company engages in a series of restructuring programs related to downsizing its employee base, exiting certain activities, outsourcing certain internal functions and engaging in other actions designed to reduce its cost structure and improve productivity. The implementation of the Company's operational efficiency improvement initiatives has reduced the Company's real estate footprint across all geographies and segments resulting in lease right-of-use asset impairments and other related costs.
In 2026, the Company initiated a transformation project to accelerate growth, improve delivery, modernize technology, and optimize support functions (the "2026 Restructuring Program"). Management has estimated that the restructuring and related costs of this project will be in the range of $50 million to $70 million. The estimated completion date of this project is the end of the first half of 2027.
CNDT Q3 2026 Form 10-Q
Table of Contents
In the future, there may be additional provisions or changes in estimates for the 2026 Restructuring Program or other previously disclosed restructuring programs as payments are made, or actions are completed. Costs associated with restructuring are generally recognized when it has been determined that a liability has been incurred, upon communication to the affected employees or exit from the leased facility.
A summary of the Company's restructuring program activity in the table below for the nine months ended September 30, 2026 and 2025 includes:
Severance and related costs - employee termination costs, which include severance, retraining and other related contractual benefits;
Contract termination and other related costs - incremental, non-recurring costs related to professional support services associated with the implementation of certain cost reductions and strategic transformation and capital allocation programs in 2026 and non-lease costs associated with exited lease facilities in both years; and
Asset impairments - non-cash impairments of operating lease right-of-use assets and associated leasehold improvements related to the reduction of the Company's real estate footprint.
| (in millions) | Severance and Related Costs | Contract Termination and Other Related Costs | Asset Impairments | Total |
|---|---|---|---|---|
| Accrued Balance at December 31, 2025 | $5 | $3 | $— | $8 |
| Provision | 28 | 21 | 1 | 50 |
| Changes in estimates | — | — | — | — |
| Total Net Current Period Charges(1) | 28 | 21 | 1 | 50 |
| Charges against reserve and currency | (21) | (16) | (1) | (38) |
| Accrued Balance at September 30, 2026 | $12 | $8 | $— | $20 |
| (in millions) | Severance and Related Costs | Contract Termination and Other Related Costs | Asset Impairments | Total |
|---|---|---|---|---|
| Accrued Balance at December 31, 2024 | $13 | $2 | $— | $15 |
| Provision | 14 | 7 | 3 | 24 |
| Changes in estimates | — | — | — | — |
| Total Net Current Period Charges(1) | 14 | 7 | 3 | 24 |
| Charges against reserve and currency | (19) | (9) | (3) | (31) |
| Accrued Balance at September 30, 2025 | $8 | $— | $— | $8 |
(1)Represents amounts recognized within the Condensed Consolidated Statements of Income (Loss) for the periods shown.
No restructuring and related costs are allocated to the segments.
Note 7 –Debt
Long-term debt was as follows:
| (in millions) | September 30, 2026 | December 31, 2025 |
|---|---|---|
| Revolving credit facility | $327 | $109 |
| Senior notes due 2029 | 520 | 520 |
| Finance lease obligations | 45 | 49 |
| Other | 11 | 13 |
| Principal debt balance | 903 | 691 |
| Debt issuance costs and unamortized discounts | (3) | (4) |
| Less: current maturities | (191) | (22) |
| Total Long-term Debt | $709 | $665 |
CNDT Q3 2026 Form 10-Q
Table of Contents
As of September 30, 2026, the Company had $327 million outstanding borrowings under its Revolving Credit Facility (the "Facility"). The Company utilized $26 million of the Facility to issue letters of credit as of September 30, 2026. Additionally, the Company utilized $79 million of the Performance Letter of Credit Facility to issue performance letters of credit as of September 30, 2026. The remaining unused capacity, reflecting total borrowing facility size minus outstanding borrowings and letters of credit, under the Facility and the Performance Letter of Credit Facility was $4 million and $14 million, respectively, as of September 30, 2026.
At September 30, 2026, the Company was in compliance with all debt covenants related to the borrowings in the table above.
On October 23, 2026, the Company completed the refinancing of the existing $357 million Facility by extending the maturities and adding $90 million of additional commitments, consisting of $75 million of new first-out revolving commitments and a new $15 million backstop performance letter of credit facility (the "Refinancing Agreement"). Borrowings under the new revolving credit facility (the "New Facility"), consisting of first-out and new second-out facilities bear interest at a per annum rate equal to, at the option of the Company, (i) the applicable term SOFR rate plus a margin of 4.00% and 3.00%, respectively, or (ii) the applicable base rate plus a margin of 3.00% and 2.00%, respectively, and mature on May 31, 2029. The New Facility contains certain customary affirmative and negative covenants, restrictions, prepayment terms and events of default.
Pursuant to the terms of the Refinancing Agreement, the Company used $131 million of proceeds from the sale of the Transit Business to repay outstanding borrowings under the New Facility. In addition, the Company paid $22 million of debt issuance costs at closing. The aggregate commitments under the New Facility will be reduced by $80 million no later than December 31, 2026, or earlier upon the closing of a new accounts receivable factoring facility. If the Company does not execute a new agreement by December 31, 2026, such failure will constitute an event of default under the New Facility. On October 28, 2026, the Company borrowed $75 million under the New Facility. The Company expects to repay the $75 million borrowing using proceeds from the anticipated sale of the Tolling Business and available cash for the remaining balance.
Note 8 –Financial Instruments
The Company is a global company that is exposed to foreign currency exchange rate fluctuations in the normal course of its business. As a part of the Company's foreign exchange risk management strategy, the Company uses derivative instruments, primarily forward contracts, to hedge the funding of foreign entities which have a non-dollar functional currency, thereby reducing volatility of earnings or protecting fair values of assets and liabilities.
At September 30, 2026 and December 31, 2025, the Company had outstanding forward exchange contracts with gross notional values of $52 million and $163 million, respectively. At September 30, 2026, approximately 57% of these contracts mature within three months,21% in three to six months,19% in six to twelve months and 3% in greater than twelve months. Most of these foreign currency derivative contracts are designated as cash flow hedges and did not have a material impact on the Company's condensed consolidated balance sheet, income statement or cash flows for the periods presented.
Refer to Note 9 – Fair Value of Financial Assets and Liabilities for additional information regarding the fair value of the Company's foreign exchange forward contracts.
Note 9 –Fair Value of Financial Assets and Liabilities
Fair value represents the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. U.S. GAAP established a hierarchy framework to classify the fair value based on the observability of significant inputs to the measurement. The levels of the fair value hierarchy are as follows:
Level 1: Fair value is determined using an unadjusted quoted price in an active market for identical assets or liabilities.
Level 2: Fair value is estimated using inputs other than quoted prices included within Level 1 that are observable, either directly or indirectly.
Level 3: Fair value is estimated using unobservable inputs that are significant to the fair value of the assets or liabilities.
CNDT Q3 2026 Form 10-Q
Table of Contents
Summary of Financial Assets and Liabilities Accounted for at Fair Value on a Recurring Basis
The following table represents assets and liabilities measured at fair value on a recurring basis. The basis for the measurement at fair value in all cases was Level 2.
| (in millions) | September 30, 2026 | December 31, 2025 |
|---|---|---|
| Assets: | ||
| Foreign exchange contracts - forward | $— | $— |
| Total Assets | $— | $— |
| Liabilities: | ||
| Foreign exchange contracts - forward | $(2) | $(2) |
| Total Liabilities | $(2) | $(2) |
Summary of Other Financial Assets and Liabilities
The estimated fair values of other financial assets and liabilities were as follows:
| September 30, 2026 | December 31, 2025 | |||
|---|---|---|---|---|
| (in millions) | CarryingAmount | FairValue | CarryingAmount | FairValue |
| Liabilities: | ||||
| Long-term debt | $709 | $620 | $665 | $592 |
The fair value amounts for Cash and cash equivalents, Restricted cash, Accounts receivable, net and Short-term debt approximate carrying amounts due to the short-term maturities of these instruments.
The fair value of Long-term debt was estimated using quoted market prices for identical or similar instruments (Level 2).
Note 10 –Employee Benefit Plans
The Company has post-retirement pension, savings and investment plans in several countries, including the U.S., India and the Philippines. In many instances, employees participating in defined benefit pension plans that have been amended to freeze future service accruals were transitioned to an enhanced defined contribution plan. In these plans, employees are permitted to contribute a portion of their salaries and bonuses to the plans. The Company, at its discretion, matches a portion of employee contributions.
The Company recognized an expense related to its defined contribution plans of $2 million and $0 million for the three months ended September 30, 2026 and 2025, respectively, and $6 million and $4 million for the nine months ended September 30, 2026 and 2025, respectively. The balance sheet and income statement impacts of any remaining defined benefit plans are immaterial for all periods presented in these Condensed Consolidated Financial Statements.
CNDT Q3 2026 Form 10-Q
Table of Contents
Note 11 –Accumulated Other Comprehensive Loss ("AOCL")
Below are the balances and changes in AOCL(1):
| (in millions) | Currency Translation Adjustments | Gains (Losses) on Cash Flow Hedges | Defined Benefit Pension Items | Total |
|---|---|---|---|---|
| Balance at December 31, 2025 | $(444) | $— | $7 | $(437) |
| Other comprehensive income (loss) | (9) | — | (1) | (10) |
| Balance at September 30, 2026 | $(453) | $— | $6 | $(447) |
| (in millions) | Currency Translation Adjustments | Gains (Losses) on Cash Flow Hedges | Defined Benefit Pension Items | Total |
|---|---|---|---|---|
| Balance at December 31, 2024 | $(478) | $1 | $5 | $(472) |
| Other comprehensive income (loss) | 32 | (1) | — | 31 |
| Balance at September 30, 2025 | $(446) | $— | $5 | $(441) |
(1)All amounts are net of tax. Tax effects were immaterial.
Note 12 –Contingencies and Litigation
As more fully discussed below, the Company is involved in a variety of claims, lawsuits, investigations and proceedings concerning a variety of matters, including: governmental entity contracting, servicing and procurement law; intellectual property law; employment law; commercial and contracts law; the Employee Retirement Income Security Act ("ERISA"); and other laws and regulations. The Company determines whether an estimated loss from a contingency should be accrued by assessing whether a loss is deemed probable and can be reasonably estimated. The Company assesses its potential liability by analyzing its litigation and regulatory matters using available information. The Company develops its view on estimated losses in consultation with outside counsel handling its defense in these matters, which involves an analysis of potential results, assuming a combination of litigation and settlement strategies. Should developments in any of these matters cause a change in the Company's determination as to an unfavorable outcome and result in the need to recognize a material accrual, or should any of these matters result in a final adverse judgment or be settled for significant amounts in excess of any accrual for such matter or matters, this could have a material adverse effect on the Company's results of operations, cash flows and financial position in the period or periods in which such change in determination, judgment or settlement occurs. The Company believes it has recorded adequate provisions for any such matters as of September 30, 2026. Litigation is inherently unpredictable, and it is not possible to predict the ultimate outcome of these matters and such outcome in any such matters could be more than any amounts accrued and could be material to the Company's results of operations, cash flows or financial position in any reporting period.
Additionally, guarantees, indemnifications and claims arise during the ordinary course of business from relationships with suppliers, customers and non-consolidated affiliates when the Company undertakes an obligation to guarantee the performance of others if specified triggering events occur. Nonperformance under a contract could trigger an obligation of the Company. These potential claims include actions based upon alleged exposures to products, real estate, intellectual property such as patents, environmental matters and other indemnifications. The ultimate effect on future financial results is not subject to reasonable estimation because considerable uncertainty exists as to the outcome of these claims. However, while the ultimate liabilities resulting from such claims may be significant to results of operations in the period recognized, management does not anticipate they will have a material adverse effect on the Company's financial position or liquidity.
CNDT Q3 2026 Form 10-Q
Table of Contents
Litigation Against the Company
Skyview Capital LLC and Continuum Global Solutions, LLC v. Conduent Business Services, LLC: On February 3, 2020, plaintiffs Skyview Capital LLC and Continuum Global Solutions LLC (collectively "Skyview") filed a lawsuit in the Supreme Court of the State of New York, County of New York against Conduent Business Services, LLC ("CBS"), a wholly-owned subsidiary of the Company. The lawsuit relates to the February 2019 sale of a portion of CBS's select standalone customer care call center business to plaintiffs. Under the terms of the sale agreement, CBS received approximately $23 million of promissory notes from plaintiffs (the "Notes"). The lawsuit alleges various causes of action in connection with the acquisition, including: indemnification for breaches of representations and warranties; indemnification for breaches of covenants; and fraud. Skyview sought to avoid its obligations under the Notes, as well as damages against CBS for the alleged breaches of representations and warranties and fraud. On August 20, 2020, CBS filed counterclaims against Skyview seeking the outstanding balance on the Notes, the amounts owed for operating certain Jamaica-based call centers on Skyview’s behalf pending closing (the "Jamaica Deferred Closing"), other obligations under a transition services agreement and its amendments (the "TSAs"), and late rent payment obligations.
In May 2021, the court denied CBS’s motion to dismiss and allowed Skyview’s claims to proceed. Following completion of fact and expert discovery, the parties filed summary judgment motions in July 2023. On December 8, 2023, the court granted the parties’ motions in part and denied them in part. In January 2024, the parties filed cross-notices of appeal with the New York Supreme Court, Appellate Division, First Department ("Appellate Division").
In July 2024, Skyview informed CBS of its intention to sell a portion of its call center business. Skyview and CBS reached an agreement on August 8, 2024, under which, contemporaneously with the closing of such a transaction, Skyview would pay the outstanding principal plus interest due on the outstanding Notes, fully discharging Skyview's obligations under the Notes, and would pay certain of CBS's litigation costs. The transaction closed in December 2024, at which point Skyview paid CBS approximately $33 million, representing all outstanding principal and interest due on the Notes and reimbursement of certain litigation costs. As a result, CBS dismissed its two counterclaims related to the Notes.
In June 2025, the Appellate Division issued a ruling on the parties’ cross-appeals, finding predominantly in CBS’s favor. Specifically, the Appellate Division dismissed Skyview’s fraud claim in its entirety (along with Skyview’s request for punitive damages). In addition, the Appellate Division found there to be issues of fact for trial on Skyview’s breach of contract claim. With respect to CBS’s counterclaims, the Appellate Division (i) affirmed summary judgment for CBS on its counterclaims concerning the TSAs and late rent payment amounts and (ii) affirmed summary judgment for CBS on its Jamaica Deferred Closing counterclaim and instructed the trial court to adjudicate the final amount owed by Skyview to CBS on that counterclaim. The Appellate Division further found that the maximum amount that Skyview would have been entitled to set off against its liability on the Notes was $5 million (the contractual indemnification limit set forth in the sale agreement).
The trial court accordingly entered judgment for CBS of approximately $24 million on the TSA and late rent payment counterclaims on June 23, 2025, with final entry by the County Clerk on August 20, 2025. On July 3, 2025, Skyview filed a motion to reargue the Appellate Division’s decision and, alternatively, for leave to appeal to the New York Court of Appeals. This motion was denied on September 4, 2025.
The parties proceeded with various pre-trial submissions on September 23, 2026. The court has not yet set a trial date.
CBS continues to deny all of plaintiffs' allegations, believes that it has strong defenses to all plaintiffs’ claims, and will continue to defend the litigation vigorously, if necessary. The Company is not able to determine or predict the ultimate outcome of this proceeding or reasonably provide an estimate or range of estimates of the possible outcome or loss, if any, in excess of currently recorded reserves.
CNDT Q3 2026 Form 10-Q
Table of Contents
January 2025 Cyber Event
The Company, CBS and Conduent State & Local Solutions, Inc. (collectively, “Conduent”) are parties to a number of lawsuits in the U.S. asserted by or on behalf of individuals who allegedly received a notification letter that their personal information may have been affected by the January 2025 Cyber Event. Substantially all of these lawsuits have been consolidated into a single action in the U.S. District Court, District of New Jersey (In re: Conduent Business Services Data Breach Litigation). The initial consolidated complaint was filed by plaintiffs on March 18, 2026, with an amended complaint filed on June 12, 2026. Conduent denies plaintiffs’ allegations and believes that it has strong defenses against them. Nevertheless, to avoid the costs and burdens associated with litigation, Conduent agreed to resolve the matter. In August 2026, the parties reached an agreement in principle to settle the case, subject to the court’s approval and the parties filed a joint status report with the court on September 10, 2026.
Subsequent to quarter end, on October 16, 2026, Conduent entered into a Class Action Settlement Agreement and Release (the "Settlement Agreement") with the plaintiffs, pursuant to which Conduent will fund, or cause to be funded, $80 million into a non-reversionary settlement fund, which amount will be inclusive of the recovery amount for class members, costs of credit and medical data monitoring, fees for the plaintiffs’ counsel, and the costs of administering the settlement, and is Conduent’s total monetary obligation under the Settlement Agreement. Upon final approval, the Settlement Agreement releases Conduent, Conduent’s affected clients, and such clients’ affected customers, from claims arising out of or relating to the cyber incident. The Settlement Agreement is not an admission of fault or liability, which Conduent denies, and remains subject to court approval. The motion for preliminary approval of the Settlement Agreement was filed on October 16, 2026, and the court has scheduled a hearing on the motion for December 11, 2026. Conduent maintains cyber insurance and does not expect this settlement to have a material impact on its financial position, results of operations or cash flows. In the third quarter of 2026, the Company recorded a receivable in Other current assets and a liability in Other current liabilities for $80 million related to the Settlement Agreement.
The Company has also been responding to subpoenas, information requests, and investigations from certain governmental agencies and other stakeholders. The Company is not able to determine or predict the ultimate outcome of these matters or reasonably provide an estimate or range of estimates of the possible outcome or loss, if any, in excess of currently recorded reserves.
Other Contingencies
Certain contracts, primarily in the Company's Government segment and former Transportation segment, require the Company to provide a surety bond or a letter of credit as a guarantee of performance. As of September 30, 2026, the Company had $529 million of outstanding surety bonds issued to secure its performance of contractual obligations with its clients and $138 million of outstanding letters of credit issued to secure the Company's performance of contractual obligations to its clients as well as other corporate obligations. In general, the Company would only be liable for these guarantees in the event of default in the Company's performance of its obligations under each contract.
Note 13– Preferred Stock and Common Stock
Series A Preferred Stock
In December 2016, the Company issued 120,000 shares of Series A convertible perpetual preferred stock with an aggregate liquidation preference of $120 million and an initial fair value of $142 million. The convertible preferred stock earns quarterly cash dividends at a rate of 8% per year ($9.6 million per year). Each share of convertible preferred stock is convertible at any time, at the option of the holder, into 44.9438 shares of common stock for a total of 5,393,000 shares (reflecting an initial conversion price of approximately $22.25 per share of common stock), subject to customary anti-dilution adjustments.
Common Stock - Stock Compensation Plan Change
In 2025, for certain senior executives, the Company changed its Annual Performance Incentive Plan (“APIP”) cash incentive by awarding a portion of the incentive in Performance Stock Units (“PSUs”). In March 2026, the Compensation Committee of the Board of Directors used its discretion under the APIP plan documents to reduce the aggregate 2025 APIP pool and cancel the issuance of these PSUs. The impact of this change reduced compensation expense in the first quarter of 2026 by approximately $3 million and reduced PSUs outstanding by approximately 3.3 million.
CNDT Q3 2026 Form 10-Q
Table of Contents
Note 14 –Earnings (Loss) per Share
The Company did not declare any common stock dividends in the periods presented.
The following table sets forth the computation of basic and diluted earnings (loss) per share of common stock:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in millions, except per share data in whole dollars and shares in thousands) | 2026 | 2025 | 2026 | 2025 |
| Basic Net Earnings (Loss) per Share: | ||||
| Net Income (Loss) from Continuing Operations | $(40) | $(42) | $(131) | $(140) |
| Net Income (Loss) from Discontinued Operations | (9) | (4) | (67) | 3 |
| Net Income (Loss) | (49) | (46) | (198) | (137) |
| Dividend - Preferred Stock | (2) | (2) | (7) | (7) |
| Adjusted Net Income (Loss) Available to Common Shareholders - Basic | $(51) | $(48) | $(205) | $(144) |
| Diluted Net Earnings (Loss) per Share: | ||||
| Net Income (Loss) from Continuing Operations | $(40) | $(42) | $(131) | $(140) |
| Net Income (Loss) from Discontinued Operations | (9) | (4) | (67) | 3 |
| Net Income (Loss) | (49) | (46) | (198) | (137) |
| Dividend - Preferred Stock | (2) | (2) | (7) | (7) |
| Adjusted Net Income (Loss) Available to Common Shareholders - Diluted | $(51) | $(48) | $(205) | $(144) |
| Weighted Average Common Shares Outstanding - Basic | 155,594 | 157,004 | 155,252 | 159,899 |
| Common Shares Issuable With Respect To: | ||||
| Restricted Stock and Performance Units / Shares | — | — | — | — |
| 8% Convertible Preferred Stock | — | — | — | — |
| Weighted Average Common Shares Outstanding - Diluted | 155,594 | 157,004 | 155,252 | 159,899 |
| Net Earnings (Loss) per Share: | ||||
| Basic: | ||||
| Continuing operations | $(0.27) | $(0.27) | $(0.89) | $(0.92) |
| Discontinued operations | (0.06) | (0.03) | (0.43) | 0.02 |
| Basic net income (loss) per share | $(0.33) | $(0.30) | $(1.32) | $(0.90) |
| Diluted: | ||||
| Continuing operations | $(0.27) | $(0.27) | $(0.89) | $(0.92) |
| Discontinued operations | (0.06) | (0.03) | (0.43) | 0.02 |
| Diluted net income (loss) per share | $(0.33) | $(0.30) | $(1.32) | $(0.90) |
| The following securities were not included in the computation of diluted earnings per share as they were either contingently issuable shares or shares that if included would have been anti-dilutive (shares in thousands): | ||||
| Restricted stock and performance shares/units | 10,929 | 17,271 | 11,693 | 17,287 |
| Convertible preferred stock | 5,393 | 5,393 | 5,393 | 5,393 |
| Total Anti-Dilutive and Contingently Issuable Securities | 16,322 | 22,664 | 17,086 | 22,680 |
CNDT Q3 2026 Form 10-Q
Table of Contents
Note 15 –Supplementary Financial Information
The components of Other assets and Other liabilities were as follows:
| (in millions) | September 30, 2026 | December 31, 2025 |
|---|---|---|
| Other Current Assets | ||
| Prepaid expenses | $69 | $73 |
| Income taxes receivable | 17 | 9 |
| Value-added tax receivable | 5 | 4 |
| Restricted cash | 3 | 10 |
| Net receivables from buyers of divested businesses | — | 1 |
| Cyber insurance recovery receivable | 80 | — |
| Other | 24 | 28 |
| Total Other Current Assets | $198 | $125 |
| Other Current Liabilities | ||
| Accrued liabilities to vendors | $101 | $95 |
| Current operating lease liabilities | 39 | 44 |
| Restructuring liabilities | 20 | 8 |
| Income tax payable | 5 | 1 |
| Other taxes payable | 9 | 12 |
| Accrued interest | 13 | 5 |
| Direct response costs - cyber event liabilities | — | 8 |
| Due to factoring counterparty | 3 | 9 |
| Cyber settlement payable | 80 | — |
| Other | 17 | 19 |
| Total Other Current Liabilities | $287 | $201 |
| Other Long-term Assets | ||
| Internal use software, net | $84 | $90 |
| Intangible assets, net | 10 | 12 |
| Product software, net | 30 | 38 |
| Deferred tax assets | 13 | 14 |
| Other | 61 | 69 |
| Total Other Long-term Assets | $198 | $223 |
| Other Long-term Liabilities | ||
| Income tax liabilities | 15 | 14 |
| Contract liabilities | 60 | 43 |
| Other | 18 | 18 |
| Total Other Long-term Liabilities | $93 | $75 |
Note 16 –Subsequent Events
See Note 5 – Divestitures and Discontinued Operations for information on the October 1, 2026 completed sale of the Transit Business.
See Note 7 – Debt for information on the October 23, 2026 Refinancing Agreement.
See Note 12 – Contingencies and Litigation for information on the October 16, 2026 Settlement Agreement relating to the January 2025 Cyber Event.
CNDT Q3 2026 Form 10-Q
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.