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PITNEY BOWES INC /DE/

For the period ended Mar 31, 2025. Filed May 8, 2025.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Mar 31, 2025 · Filed May 8, 2025

PBI$15.40-1.0%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements

  1. Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a technology-driven company that provides SaaS shipping solutions, mailing innovation, and financial services to clients around the world - including more than 90 percent of the Fortune 500. Small businesses to large enterprises, and government entities rely on Pitney Bowes to reduce the complexity of sending mail and parcels.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2024 Condensed Consolidated Balance Sheet data was derived from audited financial statements but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2025. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2024 (2024 Annual Report).

Effective January 1, 2025, we revised our reporting presentation of revenue and cost of revenue to better align with our offerings. We now report Services revenue and Cost of services, which includes the previously reported Business services and Support services, Products revenue and Cost of products, which includes the previously reported Equipment sales and Supplies and Financing and other revenue and Cost of financing and other, which includes the previously reported Financing and Rentals. Prior periods have been recast to conform to the current period presentation.

As a result of the wind-down of a majority of the former Global Ecommerce reportable segment in August 2024, certain revenues and expenses for the period ended March 31, 2024 are reported as discontinued operations in our Condensed Consolidated Financial Statements. See Note 4 for further information.

During the first quarter of 2025, we identified an error and recorded an out of period adjustment of $4 million to correct an overstatement of revenue in prior periods. The impact of the adjustment is not material to the consolidated financial statements for any interim or annual periods prior to 2025 and is not expected to be material to the 2025 annual period.

During the first quarter of 2024, we identified an error and recorded an out of period adjustment of $5 million to correct an understatement of revenue in prior periods, of which $4 million originated in 2020 and prior. The impact of the adjustment was not material to the consolidated financial statements for any interim or annual periods.

Accounting Pronouncements Not Yet Adopted

In November 2024, the Financial Accounting Standards Board (FASB) issued ASU 2024-03, Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which requires more detailed information about specified categories of expenses included in certain expense captions presented on the face of the income statement. This standard is effective for fiscal years beginning after December 15, 2026, and interim periods within fiscal years beginning after December 15, 2027, with early adoption permitted. We are currently assessing the impact this standard will have on our disclosures.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which requires additional income tax disclosures, including the rate reconciliation and taxes paid. This standard is effective for annual periods beginning after December 15, 2024. We are currently assessing the impact this standard will have on our disclosures.

  1. Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by source and timing of recognition:

Three Months Ended March 31, 2025
SendTech SolutionsPresort ServicesOtherRevenue from services and productsRevenue from leasing transactions and financingTotal consolidated revenue
Major service/product lines
Services$123,067$177,814$17,551$318,432$—$318,432
Products53,252——53,25239,93893,190
Financing and other————81,79881,798
Subtotal176,319177,81417,551371,684$121,736$493,420
Revenue from leasing transactions and financing121,736——121,736
Total revenue$298,055$177,814$17,551$493,420
Timing of revenue recognition from services and products
Services/products transferred at a point in time$66,403$—$—$66,403
Services/products transferred over time109,916177,81417,551305,281
Total$176,319$177,814$17,551$371,684
Three Months Ended March 31, 2024
SendTech SolutionsPresort ServicesOtherRevenue from services and productsRevenue from leasing transactions and financingTotal consolidated revenue
Major service/product lines
Services$128,858$169,807$24,025$322,690$—$322,690
Products61,453——61,45352,671114,124
Financing and other————84,45584,455
Subtotal190,311169,80724,025384,143$137,126$521,269
Revenue from leasing transactions and financing137,126——137,126
Total revenue$327,437$169,807$24,025$521,269
Timing of revenue recognition from services and products
Services/products transferred at a point in time$76,465$—$—$76,465
Services/products transferred over time113,846169,80724,025307,678
Total$190,311$169,807$24,025$384,143

Our performance obligations for revenue from services and products are as follows:

Services revenue includes revenues from digital shipping and mailing technology solutions and the maintenance, professional and subscription services related to those solutions, and mail processing services. Revenues for mail processing services and cross-border solutions are recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range fromone tofive years and contain annual renewal options. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services through the period. Revenue for maintenance and subscription services is recognized ratably over the contract period, which ranges from one to five years, and revenue for professional services is recognized when services are provided.

Products revenue generally includes the sale of mailing and shipping equipment and related supplies. We recognize revenue upon delivery for self-install equipment and supplies and upon acceptance or installation for other equipment.

Financing and other revenue includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Pitney Bowes Bank.

Advance Billings from Contracts with Customers

Balance sheet locationMarch 31, 2025December 31, 2024Increase/ (decrease)
Advance billings, currentAdvance billings$66,742$63,732$3,010
Advance billings, noncurrentOther noncurrent liabilities$336$159$177

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to maintenance services on mailing equipment. Revenue recognized during the period includes $32 million of advance billings at the beginning of the period. Current advance billings shown above at March 31, 2025 and December 31, 2024 does not include $8 million and $6 million, respectively, from leasing transactions.

Future Performance Obligations

Future performance obligations primarily include maintenance and subscription services bundled with our leasing contracts. The transaction prices allocated to future performance obligations will be recognized as follows:

Remainder of 202520262027-2030Total
SendTech Solutions$191,529$211,674$285,174$688,377

The amounts above do not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.

  1. Segment Information

Our reportable segments are SendTech Solutions and Presort Services. SendTech Solutions includes the revenue and related expenses from physical and digital shipping and mailing technology solutions, financing, services, supplies and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats. Presort Services includes the revenue and related expenses from sortation services to qualify large volumes of First Class Mail, Marketing Mail and Marketing Mail Flats/Bound Printed Matter for postal worksharing discounts.

Other operations includes the revenue and related expenses of a cross-border services contract and prior operations and shared services of our former Global Ecommerce reporting segment that was retained or did not qualify for discontinued operations treatment.

Due to a change in how these functions are now managed, effective January 1, 2025, we revised our corporate expense allocation methodology to allocate all marketing and innovation expenses to our SendTech Solutions segment. Prior periods have been recast to conform to the current period presentation.

Management, including our Chief Executive Officer, who is the Chief Operating Decision Maker (CODM), measures segment profitability and performance using adjusted segment earnings before interest and taxes (EBIT). Adjusted segment EBIT is calculated as segment revenues less the related costs and expenses attributable to the segment. Adjusted segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges, and other items not allocated to our segments. Management believes that adjusted segment EBIT provides investors a useful measure of operating performance and underlying trends of the business. Adjusted segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and a reconciliation of adjusted segment EBIT to income or loss from continuing operations before taxes.

Revenue
Three Months Ended March 31,
20252024
SendTech Solutions$298,055$327,437
Presort Services177,814169,807
Total segment revenue475,869497,244
Other17,55124,025
Total revenue$493,420$521,269
Three Months Ended March 31,
20252024
SendTech Solutions
Revenue$298,055$327,437
Less:
Cost of revenue92,688109,473
Operating expenses110,433124,254
Adjusted segment EBIT$94,934$93,710
Presort Services
Revenue$177,814$169,807
Less:
Cost of revenue104,635107,327
Operating expenses18,40022,151
Adjusted segment EBIT$54,779$40,329
Adjusted Segment EBIT
Three Months Ended March 31,
20252024
SendTech Solutions$94,934$93,710
Presort Services54,77940,329
Total adjusted segment EBIT149,713134,039
Reconciliation of adjusted segment EBIT to income from continuing operations before taxes:
Other operations1,8791,494
Interest expense, net(37,885)(43,909)
Corporate expenses(31,903)(42,202)
Restructuring charges(1,400)(3,766)
Loss on debt redemption/refinancing(24,646)—
Foreign currency (loss) gain on intercompany loans(7,595)4,638
Benefit in connection with Ecommerce Restructuring459—
Strategic review costs(1,890)(2,690)
Income from continuing operations before taxes$46,732$47,604
  1. Discontinued Operations

On August 8, 2024, we entered into a series of transactions designed to facilitate an orderly wind-down of a majority of the Company’s Global Ecommerce reporting segment. In connection with the wind-down, an affiliate of Hilco Commercial Industrial, LLC (“Hilco”) subscribed for 81% of the voting interests in the subsidiary, DRF Logistics, LLC owning a majority of the Global Ecommerce segment’s net assets and operations (DRF Logistics, LLC and its subsidiary, DRF LLC, the “Ecommerce Debtors”) for de minimis consideration (the “GEC Sale”), with a subsidiary of Pitney Bowes retaining 19% of the voting interests and 100% of the economic interests.

Subsequent to the GEC Sale, the Ecommerce Debtors, at the direction of their own governing bodies, filed petitions to commence Chapter 11 bankruptcy cases and conduct an orderly wind-down of the Ecommerce Debtors (the “GEC Chapter 11 Cases”). As a result of the GEC Chapter 11 Cases, the Company determined that it no longer had control of the Ecommerce Debtors and therefore, the Ecommerce Debtors were deconsolidated. We refer to the GEC Sale, the GEC Chapter 11 Cases and any associated transactions as the “Ecommerce Restructuring”.

On November 25, 2024, the Bankruptcy Court confirmed the Ecommerce Debtors’ Third Amended Joint Plan of Liquidation (the “Plan”) and on December 9, 2024, the Plan became effective in accordance with its terms, substantially consummating the separation of the Company from the Ecommerce Debtors.

In connection with the GEC Chapter 11 Cases, we provided a senior secured, super-priority debtor-in-possession term loan (the "DIP Facility") to the Ecommerce Debtors and provided initial funding of $28 million. Through March 31, 2025, we received payments of $13 million. The remaining balance on the DIP Facility is fully reserved and any future distributions will be recorded as income in the period received.

We account for the investment in the Ecommerce Debtors using the equity method, but have ascribed a fair value of our economic interest in the Ecommerce Debtors ofzero. We do not anticipate receiving any recovery or distribution from our economic equity interest and remain exposed to the economic risks and continued costs applicable to the Ecommerce Debtors through our investment in the DIP Facility.

Discontinued operations for the period ended March 31, 2024 is comprised of the following:

Three Months Ended March 31, 2024
Revenue$309,240
Cost of revenue314,942
Selling, general and administrative29,366
Other2,862
Total costs and expenses347,170
Loss from discontinued operations before taxes(37,930)
Tax benefit(2,941)
Loss from discontinued operations, net of tax$(34,989)
  1. Earnings per Share (EPS)

The calculation of basic and diluted EPS is presented below. The sum of the EPS amounts may not equal the totals due to rounding.

Three Months Ended March 31,
20252024
Numerator:
Income from continuing operations$35,422$32,104
Loss from discontinued operations, net of tax—(34,989)
Net income (loss)$35,422$(2,885)
Denominator:
Weighted-average shares used in basic EPS182,872176,997
Dilutive effect of common stock equivalents1,9014,483
Weighted-average shares used in diluted EPS184,773181,480
Basic earnings (loss) per share:
Continuing operations$0.19$0.18
Discontinued operations—(0.20)
Net income (loss)$0.19$(0.02)
Diluted earnings (loss) per share:
Continuing operations$0.19$0.18
Discontinued operations—(0.19)
Net income (loss)$0.19$(0.02)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive:3,9697,063

We utilize the control number concept in the computation of diluted earnings per share to determine whether potential common stock equivalents are dilutive. The control number used is income from continuing operations. The control number concept requires that the same number of potentially dilutive securities applied in computing diluted earnings per share from continuing operations be applied to all other categories of income or loss, regardless of their anti-dilutive effect on such categories.

  1. Inventories

Inventories are stated at the lower of cost, determined on the first-in, first-out (FIFO) basis, or net realizable value. Inventories consisted of the following:

March 31,2025December 31,2024
Raw materials$21,999$20,405
Supplies and service parts18,47215,095
Finished products24,63224,336
Total inventories$65,103$59,836
  1. Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type leases, secured loans and unsecured loans. Sales-type leases and secured loans are financing options for the purchase or lease of Pitney Bowes equipment or other manufacturers' equipment and are generally due in installments over periods ranging from three tofive years. Unsecured loans are revolving credit lines offered to our clients for postage, supplies and working capital purposes. Unsecured loans are generally due monthly; however, clients may rollover outstanding balances. Interest is recognized on finance receivables using the effective interest method. Annual fees are recognized ratably over the period covered and client acquisition costs are expensed as incurred. All finance receivables are in our SendTech Solutions segment and we segregate finance receivables into a North America portfolio and an International portfolio.

Finance receivables consisted of the following:

March 31, 2025December 31, 2024
North AmericaInternationalTotalNorth AmericaInternationalTotal
Sales-type lease receivables
Gross finance receivables$924,060$117,395$1,041,455$946,294$120,109$1,066,403
Unguaranteed residual values35,5815,96841,54936,3615,89042,251
Unearned income(259,886)(35,621)(295,507)(257,971)(34,674)(292,645)
Allowance for credit losses(12,303)(2,165)(14,468)(12,659)(2,324)(14,983)
Net investment in sales-type lease receivables687,45285,577773,029712,02589,001801,026
Loan receivables
Loan receivables367,05416,966384,020334,71716,874351,591
Allowance for credit losses(6,095)(143)(6,238)(6,549)(144)(6,693)
Net investment in loan receivables360,95916,823377,782328,16816,730344,898
Net investment in finance receivables$1,048,411$102,400$1,150,811$1,040,193$105,731$1,145,924

Maturities of gross finance receivables at March 31, 2025 were as follows:

Sales-type Lease Receivables · Loan Receivables
North America · International · Total · North America · International · Total
Remainder 2025$264,931$42,469$307,400$189,629$16,966$206,595
2026293,37034,911328,28153,160—53,160
2027203,72821,949225,67750,759—50,759
2028112,50312,098124,60138,404—38,404
202944,7714,80849,57922,055—22,055
Thereafter4,7571,1605,91713,047—13,047
Total$924,060$117,395$1,041,455$367,054$16,966$384,020

Aging of Receivables

The aging of gross finance receivables was as follows:

March 31, 2025
Sales-type Lease Receivables · Loan Receivables
North AmericaInternationalNorth AmericaInternationalTotal
Past due amounts 0 - 90 days$913,405$115,830$363,953$16,866$1,410,054
Past due amounts > 90 days10,6551,5653,10110015,421
Total$924,060$117,395$367,054$16,966$1,425,475
December 31, 2024
Sales-type Lease Receivables · Loan Receivables
North AmericaInternationalNorth AmericaInternationalTotal
Past due amounts 0 - 90 days$932,948$117,908$331,411$16,809$1,399,076
Past due amounts > 90 days13,3462,2013,3066518,918
Total$946,294$120,109$334,717$16,874$1,417,994

Allowance for Credit Losses

We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

We establish credit approval limits based on the client's credit quality and the type of equipment financed. We cease financing revenue recognition for lease receivables and unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

Activity in the allowance for credit losses for finance receivables was as follows:

Sales-type Lease Receivables · Loan Receivables
North AmericaInternationalNorth AmericaInternationalTotal
Balance at January 1, 2025$12,659$2,324$6,549$144$21,676
Amounts charged to expense644(105)582421,163
Write-offs(1,536)(186)(1,543)(48)(3,313)
Recoveries49248328—868
Other44841795312
Balance at March 31, 2025$12,303$2,165$6,095$143$20,706
Sales-type Lease Receivables · Loan Receivables
North AmericaInternationalNorth AmericaInternationalTotal
Balance at January 1, 2024$13,942$2,786$6,346$153$23,227
Amounts charged to expense62(123)63170640
Write-offs(1,178)(156)(1,260)(67)(2,661)
Recoveries398113408—919
Other(11)(141)(1)(4)(157)
Balance at March 31, 2024$13,213$2,479$6,124$152$21,968

The table below shows write-offs of gross finance receivables by year of origination.

March 31, 2025
Sales Type Lease Receivables · Loan Receivables · Total
2025 · 2024 · 2023 · 2022 · 2021 · Prior
Write-offs$64$124$383$518$396$237$1,591$3,313
March 31, 2024
Sales Type Lease Receivables · Loan Receivables · Total
2024 · 2023 · 2022 · 2021 · 2020 · Prior
Write-offs$21$193$566$249$172$133$1,327$2,661

Credit Quality

The extension and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow-up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed.

Over 85% of our finance receivables are within the North American portfolio. We use a third-party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period.

Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%.

Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%.

High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%.

We do not use a third-party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information.

The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class.

March 31, 2025
Sales Type Lease Receivables · Loan Receivables · Total
2025 · 2024 · 2023 · 2022 · 2021 · Prior
Low$41,655$176,645$191,448$146,902$91,835$100,342$305,415$1,054,242
Medium8,06437,43733,32425,30218,97319,37838,979181,457
High1,1014,2303,8673,3452,1002,4549,67826,775
Not Scored30,01638,87530,41520,2469,2594,24229,948163,001
Total$80,836$257,187$259,054$195,795$122,167$126,416$384,020$1,425,475
December 31, 2024
Sales Type Lease Receivables · Loan Receivables · Total
2024 · 2023 · 2022 · 2021 · 2020 · Prior
Low$188,847$210,547$163,892$104,269$66,673$42,586$273,736$1,050,550
Medium31,97031,83926,65219,18010,55610,51234,376165,085
High4,6334,4883,7532,4152,03868411,82629,837
Not Scored49,83538,65928,25017,1315,4001,59431,653172,522
Total$275,285$285,533$222,547$142,995$84,667$55,376$351,591$1,417,994

Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

Three Months Ended March 31,
20252024
Profit recognized at commencement$19,760$26,977
Interest income37,76337,968
Total lease income from sales-type leases$57,523$64,945

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms ofone tofive years. For the three months ended March 31, 2025 and 2024, revenue includes $15 million and $17 million, respectively, of lease income under operating leases. Maturities of operating leases are as follows:

Remainder 2025$17,658
202619,388
202714,585
20285,620
20292,927
Thereafter760
Total$60,938
  1. Intangible Assets and Goodwill

Intangible Assets

Intangible assets consisted of the following:

March 31, 2025December 31, 2024
GrossCarryingAmountAccumulatedAmortizationNetCarryingAmountGrossCarryingAmountAccumulatedAmortizationNetCarryingAmount
Customer relationships$46,899$(30,263)$16,636$43,569$(29,179)$14,390
Software & technology2,993(1,705)1,2882,944(1,554)1,390
Total intangible assets$49,892$(31,968)$17,924$46,513$(30,733)$15,780

Amortization expense for both the three months ended March 31, 2025 and 2024 was $1 million.

Future amortization expense as of March 31, 2025 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.

Remainder 2025$3,468
20263,702
20273,437
20282,771
20291,689
Thereafter2,857
Total$17,924

Goodwill

Changes in the carrying value of goodwill by reporting segment are shown in the table below.

December 31, 2024Currency impactMarch 31,2025
SendTech Solutions$497,240$8,684$505,924
Presort Services223,763—223,763
Total goodwill$721,003$8,684$729,687
  1. Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3– Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis.

March 31, 2025
Level 1Level 2Level 3Total
Assets:
Money market funds$7,329$72,374$—$79,703
Equity securities—11,607—11,607
Commingled fixed income securities1,646494—2,140
Government and related securities2,35913,119—15,478
Corporate debt securities—42,912—42,912
Mortgage-backed / asset-backed securities—91,689—91,689
Total assets$11,334$232,195$—$243,529
December 31, 2024
Level 1Level 2Level 3Total
Assets:
Money market funds$6,435$140,125$—$146,560
Equity securities—12,518—12,518
Commingled fixed income securities1,612534—2,146
Government and related securities2,33413,410—15,744
Corporate debt securities—42,159—42,159
Mortgage-backed / asset-backed securities—98,464—98,464
Total assets$10,381$307,210$—$317,591

Investment Securities

The valuation of investment securities is based on a market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification within the fair value hierarchy:

Money Market Funds: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

Government and Related Securities: Debt securities are classified as Level 1 when unadjusted quoted prices in active markets are available. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

Mortgage-Backed / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Available-For-Sale Securities

Investment securities classified as available-for-sale are recorded at fair value. Changes in fair value due to market conditions are recorded in accumulated other comprehensive loss (AOCL), and changes in fair value due to credit conditions are recorded in earnings. There were no changes in fair value charged to earnings in the three months ended March 31, 2025 or 2024.

Available-for-sale securities consisted of the following:

March 31, 2025
Amortized costGross unrealized gainsGross unrealized lossesEstimated fair value
Government and related securities$21,411$4$(5,937)$15,478
Corporate debt securities50,170—(7,258)42,912
Commingled fixed income securities1,847—(201)1,646
Mortgage-backed / asset-backed securities113,307—(21,618)91,689
Total$186,735$4$(35,014)$151,725
December 31, 2024
Amortized costGross unrealized lossesEstimated fair value
Government and related securities$21,432$(5,688)$15,744
Corporate debt securities50,367(8,208)42,159
Commingled fixed income securities1,835(223)1,612
Mortgage-backed / asset-backed securities123,289(24,825)98,464
Total$196,923$(38,944)$157,979

Investment securities in a loss position were as follows:

March 31, 2025December 31, 2024
Fair ValueGross unrealized lossesFair ValueGross unrealized losses
Greater than 12 continuous months
Government and related securities$15,478$5,937$15,744$5,688
Corporate debt securities42,9127,25839,8458,206
Commingled fixed income securities1,646201——
Mortgage-backed / asset-backed securities91,57621,61798,46424,825
Total$151,612$35,013$154,053$38,719
Less than 12 continuous months
Corporate debt securities$—$—$2,314$2
Commingled fixed income securities——1,612223
Mortgage-backed / asset-backed securities1131——
Total$113$1$3,926$225

At March 31, 2025, substantially all securities in the investment portfolio were in an unrealized loss position. However, we have not recorded an allowance for credit loss or an impairment charge as we have the ability and intent to hold these securities until recovery of the unrealized losses or expect to receive the stated principal and interest at maturity.

Scheduled maturities of available-for-sale securities at March 31, 2025 were as follows:

Amortized costEstimated fair value
Within 1 year$4,181$3,985
After 1 year through 5 years9,5218,469
After 5 years through 10 years37,62032,636
After 10 years135,413106,635
Total$186,735$151,725

Actual maturities may not coincide with scheduled maturities as certain securities contain early redemption features and/or allow for the prepayment of obligations.

Held-to-Maturity Securities

Certain investment securities are classified as held-to-maturity and include certificates of deposits with maturities less than 90 days and highly-liquid government securities with maturities less thantwo years. Held-to-maturity securities at March 31, 2025 and December 31, 2024 totaled $133 million and $203 million, respectively.

Derivative Instruments

We are exposed to the impact of changes in interest rates and foreign currency exchange rates. We may use derivative instruments to limit the effects on our financial results from changes in interest rates and currency exchange rates. We do not use derivatives for trading or speculative purposes. We did not enter into any derivative instruments during the quarter ended March 31, 2025.

Interest Rate Swaps

At March 31, 2024, we had outstanding interest rate swap agreements that effectively converted $200 million of variable rate debt to fixed rates. These swaps were designated as cash flow hedges. The swaps were recorded at fair value at the end of each reporting period with the change in fair value reflected in AOCL. For the three months ended March 31, 2024, the amount recognized in AOCL was a loss of $2 million and the amount reclassified from AOCL to earnings was a gain of $3 million.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, available-for-sale and held-to-maturity investment securities, accounts receivable, loan receivables, accounts payable and debt. The carrying value of cash and cash equivalents, held-to-maturity investment securities, accounts receivable, loans receivable, and accounts payable approximate fair value. The fair value of available-for-sale investment securities is presented above. The inputs used to estimate the fair value of debt included recently executed transactions and market price quotations (Level 2 inputs within the fair value hierarchy).

The carrying value and estimated fair value of debt was as follows:

March 31, 2025December 31, 2024
Carrying value$1,913,152$1,919,708
Fair value$1,820,224$1,823,430
  1. Restructuring Charges

2024 Plan

We continue to take actions and incur charges under this plan. Through March 31, 2025, we eliminated approximately 2,800 positions and incurred cumulative charges of $75 million. We expect the 2024 Plan to be completed by the end of the first half of 2025.

Activity in our restructuring reserves was as follows:

2024 Plan
Balance at January 1, 2025$23,164
Amounts charged to expense1,400
Cash payments(13,106)
Noncash activity(568)
Balance at March 31, 2025$10,890
2023 Plan
Balance at January 1, 2024$26,128
Amounts charged to expense - continuing operations3,766
Amounts charged to expense - discontinued operations549
Cash payments(14,989)
Noncash activity(875)
Balance at March 31, 2024$14,579

Components of restructuring expense were as follows:

Three Months Ended March 31, 2025Three Months Ended March 31, 2024
2024 Plan2023 Plan
Severance$832$2,870
Facilities and other568896
Total$1,400$3,766

Components of restructuring expense in discontinued operations primarily included severance charges.

  1. Debt

Total debt consisted of the following:

Interest rateMarch 31, 2025December 31, 2024
Term loan due March 2026SOFR + 2.25%$—$235,000
Notes due March 20276.875%372,500380,000
Notes due March 2028SOFR + 6.9%—96,563
Term loan due March 2028SOFR + 4.0%—433,125
Term loan due March 2028SOFR + 2.35%160,000—
Notes due March 20297.25%335,000350,000
Term loan due March 2032SOFR + 3.75%615,000—
Notes due January 20375.25%35,84135,841
Notes due March 20436.70%425,000425,000
Principal amount1,943,3411,955,529
Less: unamortized costs, net30,18935,821
Total debt1,913,1521,919,708
Less: current portion long-term debt14,15053,250
Long-term debt$1,899,002$1,866,458

In the first quarter of 2025, we redeemed the remaining outstanding balance of the Notes due March 2028 and recorded a loss of $17 million in other expense. Additionally, we entered into a new senior secured credit agreement (the "New Credit Agreement"), which provides for $265 million revolving credit facility maturing March 2028, a $160 million term loan maturing March 2028 and a $615 million term loan maturing March 2032. The proceeds were used to repay the outstanding balances of the Term loan due March 2026 and Term loan due March 2028 and for general corporate purposes. We recorded a loss of $8 million in connection with this refinance in other expense. We also purchased an aggregate $23 million of the Notes due March 2027 and Notes due March 2029.

From April 1, 2025 through May 2, 2025, we purchased an additional aggregate $14 million of the Notes due March 2027 and Notes due March 2029.

Under the New Credit Agreement, we are required to maintain (with maintenance tested quarterly) (i) a Consolidated Interest Coverage Ratio (as defined in the New Credit Agreement) of not less than 2.00 to 1.00, (ii) a Consolidated Secured Net Leverage Ratio (as defined in the New Credit Agreement) of no greater than 3.00 to 1.00 and (iii) a Consolidated Total Net Leverage Ratio (as defined in the New Credit Agreement) of no greater than (a)5.25 to 1.00 for the fiscal quarters ending March 31, 2025 and June 30, 2025, (b)5.00 to 1.00 for the fiscal quarters ending September 30, 2025 and December 31, 2025 and (c)4.75 to 1.00 for each fiscal quarter ending on or after March 31, 2026. At March 31, 2025, we were in compliance with these financial covenants and there were no outstanding borrowings under the revolving credit facility. Borrowings under our New Credit Agreement are secured by assets of the Company.

The New Credit Agreement also contains provisions whereby if, on any day between the period commencing on September 14, 2026 and ending on March 15, 2027 the Notes due March 2027 have not been redeemed in full and liquidity is less than an amount equal to the amount to redeem the Notes due March 2027 plus $100 million, the Term loan due March 2028 and any borrowings under the revolving credit facility would become due on such date (the "Pro Rata Springing Maturity Date"), and if on any date during the period beginning on December 14, 2026 and ending on March 15, 2027, the Notes due March 2027 remain outstanding and the Pro Rata Springing Maturity Date has occurred, the Term loan due March 2032 would be become due on such date. We are considering various strategies and fully intend to redeem the Notes due March 2027 before September 2026 either with available cash on hand or refinance through the capital markets.

  1. Pensions and Other Benefit Programs

The components of net periodic benefit (income) cost were as follows:

Defined Benefit Pension Plans · Nonpension Postretirement Benefit Plans
United States · Foreign
Three Months Ended · Three Months Ended · Three Months Ended
March 31,March 31,March 31,
202520242025202420252024
Service cost$6$12$278$188$70$92
Interest cost13,52214,9665,6085,2011,0381,136
Expected return on plan assets(18,650)(21,909)(6,382)(6,450)——
Amortization of prior service (credit) cost(5)(5)7374——
Amortization of net actuarial loss (gain)5,0714,9722,1831,923(604)(295)
Net periodic benefit (income) cost$(56)$(1,964)$1,760$936$504$933
Contributions to benefit plans$1,613$1,069$7,356$6,998$3,702$3,700
  1. Income Taxes

The effective tax rate for the three months ended March 31, 2025 is 24.2% and includes a benefit of $2 million for the vesting of restricted stock. The effective tax rate for the three months ended March 31, 2024 is 32.6% and includes a charge of $1 million for the vesting of restricted stock.

On a regular basis, we conclude tax return examinations, statutes of limitation expire, and court decisions interpret tax law. We regularly assess tax uncertainties in light of these developments; and as a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 45% of our unrecognized tax benefits.

With regard to U.S. Federal income tax, the Internal Revenue Service examination of our consolidated U.S. income tax returns for tax years prior to 2020 are closed to audit, except for review of the Tax Cuts and Jobs Act Sec. 965 transition tax. On a state and local level, returns for most jurisdictions are closed through 2019. For our significant non-U.S. jurisdictions, Canada is closed to examination through 2019 except for a specific issue under current exam, and France, Germany and the U.K. are closed through 2019, 2017 and 2022, respectively. We also have other less significant tax filings currently subject to examination.

  1. Commitments and Contingencies

From time to time, in the ordinary course of business, we are involved in litigation pertaining to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of customers, employees, or others.

On October 1, 2024, one of the Ecommerce Debtors filed a complaint against Trilogy Leasing Co., LLC (“Trilogy”) in the United States Bankruptcy Court for the Southern District of Texas seeking to recharacterize certain Equipment Supplements to which they are parties as disguised financings ("Recharacterization Proceeding"). On October 8, 2024, we filed a motion to intervene in support of the Ecommerce Debtors' position, which the court granted on April 1, 2025. The case is now proceeding.

On November 7, 2024, Trilogy and its parent company Kingsbridge Holdings, LLC brought suit against us in the Circuit Court of Cook County, Illinois, alleging that we are liable for certain Equipment Supplements that were executed by the Ecommerce Debtors and by Pitney Bowes Presort Services, LLC. On December 16, 2024, we removed the litigation to the Northern District of Illinois based on diversity jurisdiction and subsequently filed a motion to dismiss, and to the extent not dismissed, stay the action pending the conclusion of the Recharacterization Proceeding.

Due to uncertainties inherent in litigation, any actions could have a material adverse effect on our financial position, results of operations or cash flows; however, in management's opinion, the final outcome of outstanding matters will not have a material adverse effect on our business.

  1. Stockholders’ Deficit

Changes in stockholders’ deficit were as follows:

Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at January 1, 2025$270,338$2,671,868$(839,171)$(2,681,468)$(578,433)
Net income—35,422——35,422
Other comprehensive income——27,596—27,596
Dividends paid ($0.06 per common share)—(10,980)——(10,980)
Issuance of common stock—(47,278)—50,1062,828
Stock-based compensation expense—2,683——2,683
Repurchase of common stock———(15,000)(15,000)
Balance at March 31, 2025$270,338$2,651,715$(811,575)$(2,646,362)$(535,884)
Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at January 1, 2024$270,338$3,077,988$(851,245)$(2,865,657)$(368,576)
Net loss—(2,885)——(2,885)
Other comprehensive loss——(12,566)—(12,566)
Dividends paid ($0.05 per common share)—(8,832)——(8,832)
Issuance of common stock—(41,631)—39,745(1,886)
Stock-based compensation expense—2,390——2,390
Balance at March 31, 2024$270,338$3,027,030$(863,811)$(2,825,912)$(392,355)
  1. Accumulated Other Comprehensive Loss

Reclassifications out of AOCL were as follows:

Gain (Loss) Reclassified from AOCL
Three Months Ended March 31,
20252024
Cash flow hedges
Interest expense, net$—$2,591
Income tax provision—648
Net of tax$—$1,943
Available-for-sale securities
Financing revenue$(505)$(648)
Income tax benefit(126)(162)
Net of tax$(379)$(486)
Pension and postretirement benefit plans
Prior service costs$(68)$(69)
Actuarial losses(6,650)(6,600)
Total before tax(6,718)(6,669)
Income tax benefit(1,666)(1,628)
Net of tax$(5,052)$(5,041)

Changes in AOCL, net of tax were as follows:

Available for sale securitiesPension and postretirement benefit plansForeign currency adjustmentsTotal
Balance at January 1, 2025$(29,597)$(704,818)$(104,756)$(839,171)
Other comprehensive income before reclassifications2,616—19,54922,165
Reclassifications into earnings3795,052—5,431
Net other comprehensive income2,9955,05219,54927,596
Balance at March 31, 2025$(26,602)$(699,766)$(85,207)$(811,575)
Cash flow hedgesAvailable for sale securitiesPension and postretirement benefit plansForeign currency adjustmentsTotal
Balance at January 1, 2024$6,962$(33,463)$(757,452)$(67,292)$(851,245)
Other comprehensive income (loss) before reclassifications702(1,453)—(15,399)(16,150)
Reclassifications into earnings(1,943)4865,041—3,584
Net other comprehensive (loss) income(1,241)(967)5,041(15,399)(12,566)
Balance at March 31, 2024$5,721$(34,430)$(752,411)$(82,691)$(863,811)
  1. Supplemental Financial Statement Information

Activity in the allowance for credit losses, other than finance receivables (see Note 7 for further information) is presented below.

Three Months Ended March 31,
20252024
Balance at beginning of year$27,096$5,292
Amounts charged to expense(724)3,699
Write-offs, recoveries and other(1,044)(808)
Balance at end of period$25,328$8,183
Accounts and other receivables$7,494$8,183
Other current assets and prepayments17,834—
Total$25,328$8,183

Interest expense, net

Interest expense, net for the three months ended March 31, 2025 and 2024 includes $2 million and $4 million of interest income, respectively.

Supplemental cash flow information is as follows:

Three Months Ended March 31,
20252024
Cash interest paid$49,273$56,013
Cash income tax payments (refunds), net$2,980$(4,352)
Noncash activity
Capital assets obtained under capital lease obligations$857$5,459
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