MARRIOTT INTERNATIONAL INC MD
For the period ended Dec 31, 2024. Filed Feb 11, 2025.
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FY2024 · Filed Feb 11, 2025
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Business Segments
NOTE 14. BUSINESS SEGMENTS
Beginning in the 2024 first quarter, we modified our segment structure as a result of a change in the way our “chief operating decision maker” (“CODM”) evaluates performance and allocates resources within the Company, resulting in the following four reportable business segments: (1) U.S. & Canada, (2) Europe, Middle East & Africa (“EMEA”), (3) Greater China, and (4) Asia Pacific excluding China (“APEC”). Our Caribbean & Latin America (“CALA”) operating segment does not meet the applicable accounting criteria for separate disclosure as a reportable business segment, and as such, we include its results in “Unallocated corporate and other.” We revised the prior period amounts shown in the tables below to conform to our current presentation.
Our President and Chief Executive Officer, who is our CODM, evaluates the performance of our operating segments using “segment profits,” which is based largely on the results of the segment without allocating corporate expenses, income taxes, indirect general, administrative, and other expenses, or restructuring and merger-related charges. We assign gains and losses, equity in earnings or losses, and direct general, administrative, and other expenses to each of our segments. “Unallocated corporate and other” includes a portion of our revenues (such as fees we receive from our credit card programs and timeshare licensing agreements), revenues and expenses for our Loyalty Program, general, administrative, and other expenses, restructuring and merger-related charges, equity in earnings or losses, and other gains or losses that we do not allocate to our segments, as well as results of our CALA operating segment.
Our CODM uses segment profits to allocate resources (including employees and investment spending) to each segment, primarily as part of the annual budget process. Our CODM reviews budget-to-actual variances on a quarterly basis to assess segment performance. Additionally, our CODM uses segment profits to compare the results of each segment with one another and in the determination of compensation for segment leadership.
Our CODM monitors assets for the consolidated Company but does not use assets by operating segment when assessing performance or making operating segment resource allocations.
Segment Revenues, Expenses, and Profits
The following tables present our revenues (disaggregated by segment and major revenue stream), segment expenses, and segment profits for each of the last three fiscal years:
| 2024 | ||||
|---|---|---|---|---|
| (in millions) | U.S. & Canada | EMEA | Greater China | APEC |
| Gross fee revenues | $2,951 | $589 | $250 | $345 |
| Contract investment amortization | (76) | (14) | (1) | (5) |
| Net fee revenues | 2,875 | 575 | 249 | 340 |
| Owned, leased, and other revenue | 437 | 595 | 27 | 141 |
| Cost reimbursement revenue | 15,300 | 1,236 | 306 | 495 |
| Total reportable segment revenue | 18,612 | 2,406 | 582 | 976 |
| Less: | ||||
| Owned, leased, and other - direct | 330 | 499 | 14 | 118 |
| Depreciation, amortization, and other | 84 | 38 | 9 | 8 |
| General, administrative, and other | 182 | 110 | 55 | 64 |
| Reimbursed expenses | 15,381 | 1,252 | 319 | 510 |
| Other segment items (primarily non-operating income and expenses) | (5) | (5) | (1) | (4) |
| Total reportable segment profit | $2,640 | $512 | $186 | $280 |
| 2023 | ||||
|---|---|---|---|---|
| (in millions) | U.S. & Canada | EMEA | Greater China | APEC |
| Gross fee revenues | $2,799 | $529 | $265 | $288 |
| Contract investment amortization | (65) | (13) | — | (4) |
| Net fee revenues | 2,734 | 516 | 265 | 284 |
| Owned, leased, and other revenue | 506 | 574 | 18 | 135 |
| Cost reimbursement revenue | 14,456 | 1,178 | 317 | 411 |
| Total reportable segment revenue | 17,696 | 2,268 | 600 | 830 |
| Less: | ||||
| Owned, leased, and other - direct | 340 | 481 | 12 | 116 |
| Depreciation, amortization, and other | 84 | 40 | 10 | 9 |
| General, administrative, and other | 154 | 140 | 55 | 61 |
| Reimbursed expenses | 14,399 | 1,168 | 317 | 409 |
| Other segment items (primarily non-operating income and expenses) | (5) | (2) | (2) | (8) |
| Total reportable segment profit | $2,724 | $441 | $208 | $243 |
| 2022 | ||||
|---|---|---|---|---|
| (in millions) | U.S. & Canada | EMEA | Greater China | APEC |
| Gross fee revenues | $2,486 | $455 | $120 | $181 |
| Contract investment amortization | (60) | (17) | — | (3) |
| Net fee revenues | 2,426 | 438 | 120 | 178 |
| Owned, leased, and other revenue | 479 | 481 | 17 | 97 |
| Cost reimbursement revenue | 12,848 | 1,010 | 214 | 289 |
| Total reportable segment revenue | 15,753 | 1,929 | 351 | 564 |
| Less: | ||||
| Owned, leased, and other - direct | 386 | 369 | 14 | 99 |
| Depreciation, amortization, and other | 81 | 45 | 12 | 9 |
| General, administrative, and other | 135 | 103 | 50 | 48 |
| Reimbursed expenses | 12,714 | 979 | 210 | 281 |
| Other segment items (primarily non-operating income and expenses) | (9) | (2) | 3 | (7) |
| Total reportable segment profit | $2,446 | $435 | $62 | $134 |
The following table presents reconciliations of our total reportable segment revenue and profit to consolidated revenue and income before income taxes for each of the last three fiscal years:
| (in millions) | 2024 | 2023 | 2022 |
|---|---|---|---|
| Reconciliation of revenue | |||
| Total reportable segment revenue | $22,576 | $21,394 | $18,597 |
| Unallocated corporate and other | 2,524 | 2,319 | 2,176 |
| Consolidated revenue | $25,100 | $23,713 | $20,773 |
| Reconciliation of income before income taxes | |||
| Total reportable segment profit | $3,618 | $3,616 | $3,077 |
| Unallocated corporate and other | 188 | 297 | 414 |
| Interest expense, net of interest income | (655) | (535) | (377) |
| Consolidated income before income taxes | $3,151 | $3,378 | $3,114 |
Revenues attributed to operations located outside the U.S. were $5,512 million in 2024, $5,160 million in 2023, and $4,032 million in 2022, including cost reimbursement revenue outside the U.S. of $3,018 million in 2024, $2,806 million in 2023, and $2,231 million in 2022.
Segment profits attributed to operations located outside the U.S. were $1,329 million in 2024, $1,258 million in 2023, and $898 million in 2022, including cost reimbursements, net (cost reimbursement revenue, net of reimbursed expenses) outside the U.S. of $(55) million in 2024, $23 million in 2023, and $67 million in 2022.
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