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Weave Communications Inc

For the period ended Jun 30, 2024. Filed Aug 7, 2024.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Jun 30, 2024 · Filed Aug 7, 2024

WEAV$7.40+0.1%Stored close · as of Oct 23, 2026

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Notes to the Condensed Consolidated Financial Statements

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

  1. Description of the Business

Weave Communications, Inc. and its wholly owned subsidiaries Weave Communications Canada, Inc. and Weave Communications India Private Limited (collectively, “Weave” or the “Company”) sells subscriptions to Weave, its vertically tailored customer experience and payments software platform for small- and medium-sized healthcare businesses. The Weave platform combines customer engagement, payments, and other operational software tools with voice over internet protocol (“VoIP”) phone services. The Company was incorporated in the state of Delaware in October 2015 and its corporate headquarters are located in Lehi, UT.

  1. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation and Principles of Consolidation

The unaudited condensed consolidated financial statements include the accounts of Weave Communications, Inc. and its wholly owned subsidiaries Weave Communications Canada, Inc. and Weave Communications India Private Limited. Intercompany accounts and transactions have been eliminated in consolidation. The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. The year-end condensed balance sheet data was derived from audited financial statements, but does not include all disclosures required by U.S. GAAP. Accordingly, these unaudited interim condensed consolidated financial statements should be read in conjunction with the Company's audited consolidated financial statements in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023, filed with the SEC on March 13, 2024.

The accompanying interim condensed consolidated balance sheets, statements of operations, comprehensive loss, statements of stockholders' equity, statements of cash flows and accompanying notes are unaudited. These unaudited interim condensed consolidated financial statements have been prepared on a basis consistent with the annual consolidated financial statements and, in the opinion of management, reflect all adjustments, which include only normal recurring adjustments, necessary for the fair statement of the Company’s financial condition, its operations and cash flows for the periods presented. The historical results are not necessarily indicative of future results, and the results of operations are not necessarily indicative of the results to be expected for the full year or any other period.

Segments

The Company operates asone operating and reportable segment. The Company’s chief operating decision maker (“CODM”) evaluates reporting operations and financial information on a consolidated basis for the purposes of making operating decisions, assessing financial performance and allocating resources.

Use of Estimates

The preparation of the unaudited condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the unaudited condensed consolidated financial statements and the reported amount of sales and expenses during the reporting period. These estimates and assumptions are based on management’s best estimates and judgment. Management evaluates its estimates and assumptions on an ongoing basis using historical experience and other factors, including the current economic environment, which management believes to be reasonable under the circumstances. The Company adjusts such estimates and assumptions when facts and circumstances dictate. Actual results could differ from those estimates. Significant estimates included in the Company’s financial statements include the valuation allowance against deferred tax assets, allowance for credit losses, recoverability of long-lived assets, fair value of stock-based compensation, amortization period of deferred contract costs, the incremental borrowing rate used in determining the value of right-of-use assets and lease liabilities, and useful lives for depreciable assets.

Concentration of Risks

The functionality of the Company’s software and cloud-based phone system relies heavily on the ability to integrate with customers’ systems of record, including practice or client management systems. Less than five providers make up the majority of practice management systems maintained by dentists, optometrists, and veterinarians in the United States. At this time, the Company does not anticipate loss of integration rights with any of these major providers. To mitigate the risk, the Company has developed a system-agnostic platform that, if needed, does not rely on an integration for functionality.

Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash and cash equivalents. At times, the Company’s cash balances held at financial institutions may exceed the amount insured by the Federal Deposit Insurance Corporation. The Company has not experienced any losses on its deposits of cash.

No customers accounted for more than 10% of accounts receivable or total revenues as of and for the three and six months ended June 30, 2024 and 2023 and as of December 31, 2023. To date, the Company has not experienced material losses related to non-payment by customers.

Revenue Recognition

The Company derives substantially all revenue from subscription services by providing customers access to its platform.

The Company recognizes revenue when control of these services is transferred to customers in an amount that reflects consideration to which the Company expects to be entitled in exchange for those services, net of tax. Revenue recognition is determined from the following steps:

Identification of a contract with a customer;

Identification of the performance obligations in the contract;

Determination of the transaction price;

Allocation of the transaction price to the performance obligations within the contract; and

Recognition of revenue when, or as, performance obligations are satisfied.

The Company recognizes revenue as follows:

Subscriptions revenue (software and phone service) is generated from fees that provide customers access to one or more of the Company’s software applications and related services. These arrangements generally have contractual terms of month-to-month. Arrangements with customers do not provide the customer with the right to take possession of the Company’s software at any time. Instead, customers are granted continuous access to the services over the contractual period. The Company transfers control of services evenly over the contractual period. Accordingly, the consideration related to subscriptions is recognized over time on a straight-line basis over the contract term beginning on the date the Company’s service is made available to the customer.

The Company also provides payment processing/collection services and receives a revenue share from a third-party payment facilitator on transactions between Weave customers that utilize the Weave payments platform and their end consumers. These payment transactions are generally for services rendered at customers’ business location via credit card terminals, mobile devices using 'tap-to-pay", or through several card-not-present modalities, including “text-to-pay” functionality. As the Company acts as an agent in these arrangements, revenue from payments services is recorded net of transaction processing fees and revenue is recognized as the performance obligation is performed each time transactions are processed.

The Company offers remote installation services as part of the onboarding process, wherein the Company can install pre-configured applications on customer hardware, which allow remote access to Weave’s cloud solution. Customers may also choose to engage directly with one of several preferred third-party providers to perform on-site installation services. The Company considers onboarding/installation a separate performance obligation, and recognizes revenue at the time the installation services are complete.

With the exception of payments services and installation revenue, customers are billed in advance and they may elect to be billed on a monthly or annual basis. The Company records contract liabilities to deferred revenue when cash payments are received, or billings are due in advance of revenue recognition from services. Deferred revenue is recognized as revenue when, or as, the performance obligations are satisfied. Software and phone service revenue is recognized net of discounts in the condensed consolidated statements of operations. The Company does not consider discounts variable consideration as they are stated on each agreement and not subject to contingencies or variability. The Company collects sales and communications taxes from its customers. In the statement of operations, amounts collected from taxes are excluded from the reported revenue amounts.

The Company elected to apply the practical expedient to not disclose the transaction price allocated to remaining performance obligations for contracts with a contract term of one year or less.

In addition to providing software and VoIP phone services, the Company provides phone hardware to its customers as part of its subscription offering. The Company allows customers to include up to 5 phones without adjustment to the subscription base price. In such arrangements, the Company is deemed the lessor and the arrangement is an operating lease per guidance provided in the Accounting Standards Codification (“ASC”) 842. Title of the phones does not transfer to the customer at any point. If a customer were to cancel at any time, the phones are returned to the Company. For customers subscribed prior to August 2021, the Company allowed customers to include up to 10 phones without adjustment to the subscription base price and title of the phones transfers to the customer after 36 months of subscription have occurred. If a customer were to cancel at any time prior to completion of the 36-month period, the phones are returned to the Company. For each of the three months ended June 30, 2024 and 2023 the Company recorded $1.1 million in lease revenues associated with phone hardware. For the six months ended June 30, 2024 and 2023, the Company recorded $2.3 million and $2.2 million, respectively, in lease revenues associated with the phone hardware.

As a lessor, future minimum lease payments may vary due to customer agreements being month-to-month and the fact that subscription payments are allocated based on the fair value of all services provided to the customer. With phones being deployed to customers for their useful life, residual value does not accrue to the benefit of the Company. Phones that are returned are refurbished and placed into service.

Cash and Cash Equivalents

Cash consists of deposits in financial institutions. Cash equivalents consist of highly liquid investments in money market securities with an original maturity of 90 days or less. The fair value of cash equivalents approximated their carrying value as of June 30, 2024 and December 31, 2023. As of June 30, 2024 and December 31, 2023 the Company didnot have any restricted cash.

Liquidity and Capital Resources

The Company has incurred losses and, prior to 2023, generated negative cash flows from operations since inception. As of June 30, 2024, the Company had an accumulated deficit of $278.4 million. The Company has partially funded its operations through cash flows generated by the sales of its product offerings and, as of June 30, 2024, the Company had completed several rounds of equity financing as a private company with total net proceeds approximating $159.0 million. In November 2021, the Company completed its initial public offering, which generated additional net proceeds of $107.5 million. As of June 30, 2024, the Company hadno outstanding borrowings under its revolving line of credit and $50.0 million in available borrowings.

The Company believes its existing cash, cash equivalents, short-term investments, borrowing capacity under its revolving line of credit, and cash flows provided by sales of product offerings will be sufficient to meet operating cash flow requirements for at least twelve months from the date of issuance of the June 30, 2024, unaudited condensed consolidated financial statements. As a result of the Company’s growth plans, the Company may experience losses and negative cash flows from operations in the future.

Short-Term Investments

The Company determines the appropriate classification of its investments at the time of purchase. As the Company views these securities as available to support current operations, it accounts for these debt securities as available-for-sale and classifies them as current assets on its consolidated balance sheets. These securities are recorded at estimated fair value. Unrealized gains and losses for available-for-sale securities are included in accumulated other comprehensive income (loss). The Company periodically evaluates its investments to assess whether those with unrealized loss positions are other-than-temporarily impaired. The Company considers impairments to be other than temporary if they are related to deterioration in credit risk or if it is more likely than not that the Company will sell the securities before the recovery of their cost basis. If the Company does not intend to sell a security and it is not more likely than not that it will be required to sell the security before recovery, the unrealized loss is separated into an amount representing the credit loss, which is recognized in other income (expense), net, and the amount related to all other factors, which is recorded in accumulated other comprehensive income (loss).

Realized gains and losses and declines in value judged to be other than temporary are determined based on the specific identification method and are reported in other income (expense), net in the condensed consolidated statements of operations. Realized gains for the three months ended June 30, 2024 and 2023, were $0.5 million and $0.7 million, respectively. Realized gains for the six months ended June 30, 2024 and 2023 were $1.2 million and $1.3 million, respectively.

Advertising Expense

Advertising costs are expensed as incurred. For the three months ended June 30, 2024 and 2023, the Company recorded advertising expense of $3.1 million and $2.0 million, respectively, and $5.5 million and $3.9 million for the six months ended June 30, 2024 and 2023, respectively. Advertising costs are included in sales and marketing expenses in the condensed consolidated statements of operations.

Deferred Contract Costs

In accordance with ASC 340, the Company capitalizes incremental costs of obtaining and fulfilling a contract, provided the Company expects to recover those costs. The capitalized amounts mainly consist of sales commissions paid to the Company’s direct sales force. Capitalized costs also include:

Commissions to sales management for achieving incremental sales quota;

The associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees;

One-time commissions paid to partners; and

One-time registration fees assessed by mobile carriers.

These costs are recorded as deferred contract costs, net on the consolidated balance sheet. Amortization of deferred contract costs related to commissions and the associated taxes and fringe benefit costs are included in sales and marketing expense. Deferred contract costs related to one-time registration fees paid to mobile carriers are included in cost of revenue. These expenses are amortized on a straight-line basis over the average period of consumer benefit, three years. In arriving at this average period of benefit, the Company evaluated both qualitative and quantitative factors which included the anticipated customer life, historical customer life, and the useful life of the Company’s product offerings.

Monthly commensurate revenue share fees paid to partners are expensed as incurred as their estimated period of benefit does not extend beyond twelve months and, therefore, fall under the practical expedient which allows these costs to be expensed as incurred.

Accounting Pronouncements Adopted

In June 2016, the FASB issued ASU 2016-13, Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost, and includes the Company's accounts receivable, certain financial instruments and contract assets. ASU 2016-13 results in more timely recognition of credit losses. The Company adopted Topic 326 as of January 1, 2023, which did not materially impact the unaudited condensed consolidated financial statements.

Accounting Pronouncements Pending Adoption

In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which expands annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 will be effective for annual periods beginning after December 15, 2023 and interim periods beginning after December 15, 2024 and should be adopted retrospectively. The Company is currently evaluating the impact of ASU 2023-07 on its related disclosures.

In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires the disclosure of specific categories in the rate reconciliation and greater disaggregation for income taxes paid. ASU 2023-09 will be effective for annual periods beginning after December 15, 2024 and should be adopted prospectively with the option to be adopted retrospectively. The Company is currently evaluating the impact of ASU 2023-09 on its related disclosures.

As an “emerging growth company,” the Jumpstart Our Business Startups Act (the “JOBS Act”), allows the Company to delay adoption of new or revised accounting pronouncements applicable to public companies until such pronouncements are made applicable to private companies. The Company has elected to use the adoption dates applicable to private companies. As a result, the Company’s financial statements may not be comparable to the financial statements of issuers who are required to comply with the effective date for new or revised accounting standards that are applicable to public companies.

  1. Revenue

The Company accounts for revenue in accordance with ASC Topic 606, Revenue from Contracts With Customers for all periods presented. See Note 2 for a description of the Company’s revenue recognition accounting policy.

Contract Balances

The Company recognized revenue that was included in the corresponding deferred revenue balance at the beginning of the period of $20.0 million and $17.3 million for the three months ended June 30, 2024 and 2023, respectively, and $30.0 million and $26.3 million for the six months ended June 30, 2024 and 2023, respectively.

Deferred Contract Costs

As discussed in Note 2, the Company capitalizes incremental costs of obtaining and fulfilling a contract. Amortization expense related to these costs was$3.4 million and$3.0 million for the three months ended June 30, 2024 and 2023, respectively, and$6.7 million and $6.0 million for the six months ended June 30, 2024 and 2023, respectively.

Disaggregation of Revenues

Revenue has been disaggregated into recurring and non-recurring categories to identify revenue and costs of revenue that are one-time in nature from those that are term-based and renewable.

The table below outlines revenue for our recurring subscription (software and phone services) and payment processing services, as well as for our onboarding services, and phone hardware (in thousands) for the three and six months ended June 30, 2024 and 2023:

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Subscription and payment processing$48,513$39,696$93,605$77,388
Onboarding9438671,9031,651
Hardware (embedded lease)1,1301,1042,2512,193
Total revenue$50,586$41,667$97,759$81,232
  1. Fair Value Measurements

Financial instruments recorded at fair value in the financial statements are categorized as follows:

Level 1: Observable inputs that reflect quoted prices for identical assets or liabilities in active markets.

Level 2: Observable inputs, other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3: Unobservable inputs reflecting management's assumptions incorporated in valuation techniques used to determine fair value. These assumptions are required to be consistent with market participant assumptions that are reasonably available.

The following table summarizes the assets measured at fair value on a recurring basis by level within the fair value hierarchy as of June 30, 2024 (in thousands):

Level 1 · Level 2 · Level 3 · Total
Cash equivalents
Money market funds$40,253$—$—$40,253
Short-term investments
US government and agency securities33,461—33,461
Commercial paper—13,922—13,922
Total$73,714$13,922$—$87,636

The following table summarizes the assets measured at fair value on a recurring basis by level within the fair value hierarchy as of December 31, 2023 (in thousands):

Level 1Level 2Level 3Total
Cash equivalents
Money market funds$35,375$—$—$35,375
Commercial paper————
Short-term investments
US government and agency securities25,08311,526—36,609
Commercial paper—21,479—21,479
Total$60,458$33,005$—$93,463

The following tables summarize the Company's short-term investments on the consolidated balance sheets as of June 30, 2024 and December 31, 2023 (in thousands):

June 30, 2024
Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
Short-term investments
US government and agency securities$33,492$1$(32)$33,461
Commercial paper13,936—(14)13,922
Total$47,428$1$(46)$47,383
December 31, 2023
Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
Short-term investments
US government and agency securities$36,568$48$(7)$36,609
Commercial paper21,47711(9)21,479
Total$58,045$59$(16)$58,088

The following tables summarize the Company’s cash and cash equivalents on the consolidated balance sheets as of June 30, 2024 and December 31, 2023 (in thousands):

June 30, 2024
Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
Cash$11,406$—$—$11,406
Cash equivalents
Money market funds40,253——40,253
Total$51,659$—$—$51,659
December 31, 2023
Amortized CostGross Unrealized GainsGross Unrealized LossesFair Value
Cash$15,381$—$—$15,381
Cash equivalents
Money market funds35,375——35,375
Total$50,756$—$—$50,756

As of June 30, 2024, the weighted-average remaining contractual maturities of available-for-sale securities was approximately four months.

No available-for-sale securities held as of June 30, 2024 have been in a continuous unrealized loss position for more than twelve months. As of June 30, 2024, unrealized losses on available-for-sale securities are not attributed to credit risk and are considered temporary. The Company believes it is more likely than not that investments in an unrealized loss position will be held until maturity or the cost basis of the investment will be recovered. The Company believes it has no other-than-temporary impairments on its securities as it does not intend to sell these securities and does not believe it is more likely than not that it will be required to sell these securities before the recovery of their amortized cost basis. To date, the Company has not recorded any impairment charges on securities related to other-than-temporary declines in fair value. The Company’s short-term investments are due within one year from the balance sheet date.

For the three and six months ended June 30, 2024 and 2023, both unrealized holding gains and losses were immaterial and the resulting net unrealized holding gain/loss was included in accumulated other comprehensive income.

As of June 30, 2024 and December 31, 2023, there wasno outstanding debt. The carrying amounts of certain financial instruments, including accounts receivable, accounts payable, and accrued liabilities approximate fair value due to their short-term maturities and are excluded from the fair value tables above.

  1. Property and Equipment

Property and equipment consisted of the following for the periods presented (in thousands):

June 30, 2024December 31, 2023
Office equipment$6,277$5,830
Office furniture6,4826,416
Leasehold improvements2,7592,731
Fixed assets not placed in service—25
Capitalized internal-use software7,8516,827
Payment terminals2,8092,354
Property and equipment, gross26,17824,183
Less accumulated depreciation and amortization(16,426)(14,261)
Property and equipment, net$9,752$9,922

Depreciation and amortization expense on property and equipment (excluding amortization on operating ROU assets) was $2.9 million and $3.0 million for the three months ended June 30, 2024 and 2023, respectively, and $6.0 million and $6.0 million for the six months ended June 30, 2024 and 2023, respectively. Of this expense, $1.7 million and $1.8 million for the three months ended June 30, 2024 and 2023, respectively, and $3.5 million and $3.7 million for the six months ended June 30, 2024 and 2023, respectively, was related to phone hardware finance ROU assets (see also Note 7) and data center equipment and has been included in cost of revenue in the condensed consolidated statements of operations. Of the remaining depreciation and amortization expense, $0.5 million was included in cost of revenue in the statements of operations for each of the three months ended June 30, 2024 and 2023, and $1.1 million and $1.0 million was included in cost of revenue on the statements of operations for the six months ended June 30, 2024 and 2023, respectively. $0.6 million was recorded in operating expenses on the statements of operations for each of the three months ended June 30, 2024 and 2023, and $1.3 million was recorded in operating expenses on the statements of operations for each of the six months ended June 30, 2024 and 2023, respectively.

  1. Accrued Liabilities

Accrued liabilities consisted of the following for the periods presented (in thousands):

June 30, 2024December 31, 2023
Payroll-related accruals$9,284$12,567
Sales and telecom taxes2,0692,953
Employee stock purchase plan liability1,023862
Third-party commissions384398
Other2,7281,711
Total$15,488$18,491
  1. Leases

The Company has lease arrangements, both as a lessor and a lessee, and makes assumptions and judgments when assessing contracts for lease components, determining lease classifications, and calculating right-of-use asset and lease liability values. These assumptions and judgements may include the useful lives and fair values of the leased assets, the implicit rate underlying the Company’s leases, the Company’s incremental borrowing rate, or the Company’s intent to exercise or not exercise options available in lease contracts.

Components of lease expense and other information for the periods presented are summarized as follows (in thousands, except terms and rates):

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Lease expense
Finance lease expense:
Amortization of right-of-use assets$1,730$1,809$3,550$3,748
Interest on lease liabilities330288648561
Operating lease expense1,4231,4232,8452,845
Short-term lease expense1152011
Total lease expense$3,494$3,525$7,063$7,165
Supplemental cash flow information
Finance leases:
Operating cash outflow from finance leases$330$288$648$561
Financing cash outflow from finance leases$1,755$1,847$3,542$3,807
Finance lease liabilities arising from obtaining finance lease right-of-use assets$1,705$1,711$3,576$3,639
Operating leases:
Operating cash outflow from operating leases$1,430$1,396$2,861$2,781
Operating lease liabilities arising from obtaining operating lease right-of-use assets$—$—$149$154
Finance leases:
Weighted-average remaining lease term (years)1.9
Weighted-average discount rate11.0%
Operating leases:
Weighted-average remaining lease term (years)8.6
Weighted-average discount rate3.9%

Operating leases

The Company as the Lessee

The Company leases office space for its headquarters and advertising space under non-cancelable operating lease agreements. These leases have expirations ranging from December 2024 to January 2033. Though the Company is considering renewal options on its leases nearing expiration, the Company has not recognized any renewal options as part of the current lease term as it is not reasonably certain that it will exercise its option as of June 30, 2024. The rates implicit in the Company’s operating leases are not readily determinable. Thus, the Company uses its incremental borrowing rate to discount lease payments to present value. The incremental borrowing rate is the rate incurred to borrow on a collateralized basis, and is based on the Company’s secured line of credit, which may be adjusted for the specific terms and collateral of the lease. The operating lease agreements do not contain any residual value guarantees or other restrictions or covenants that would cause the Company to incur additional significant financial obligations. These office space lease agreements contain non-lease components, which represent charges for common area maintenance, taxes and utilities. The Company has elected the practical expedient on not separating lease components from non-lease components.

The Company has other leases for office space with terms less than twelve months from contract inception and no options to purchase the underlying asset. These agreements are accounted for as short-term leases in accordance with ASC 842-20-25-2.

Total rent expense for office space leases was$1.4 million for each ofthe three months ended June 30, 2024 and 2023, and$2.8 million for each of the six months ended June 30, 2024 and 2023, and is reported gross of sublease income received.

Future maturities of remaining lease payments included in the measurement of operating lease liabilities as of June 30, 2024 are as follows (in thousands):

Years ending December 31,
Remaining 2024$2,860
20255,701
20265,843
20275,989
20286,139
Thereafter26,695
Total53,227
Less: imputed interest(8,145)
Present value of operating lease obligations$45,082

The Company as the Lessor

As discussed in the Revenue Recognition accounting policy, the Company provides varying quantities of phone hardware to customers without adjustments to the base subscription price. The Company is deemed a lessor in these arrangements. For each of the three months ended June 30, 2024 and 2023, the Company recorded lease revenues associated with phone hardware of $1.1 million. For the six months ended June 30, 2024 and 2023, the Company recorded lease revenues associated with phone hardware of $2.3 million and $2.2 million, respectively.

In April 2023, the Company entered into a Sublease Agreement for the fourth floor of the office space currently occupied by the Company in Lehi, Utah. During each of the three months ended June 30, 2024 and 2023, the Company recorded sublease revenues associated with this agreement of $0.2 million. During each of the six months ended June 30, 2024 and 2023, the Company recorded sublease revenues of $0.4 million. These revenues are included in other income (expense) on the condensed consolidated statement of operations.

Finance leases

The Company is the lessee in all of its finance lease arrangements. The Company finances its purchases of phone hardware through lease agreements classified as finance leases. As of June 30, 2024 the Company had 96 executed and active lease agreements, respectively, for phone hardware. These agreements require monthly payments ranging from approximately $55 to $34,647 and have maturity dates ranging from July 2024 to June 2027. As of June 30, 2024, the gross value of phone hardware acquired under these finance leases approximated $20.7 million. Amortization expense on finance-leased phone hardware was $1.7 million and $1.8 million for the three months ended June 30, 2024 and 2023, respectively, and $3.5 million and $3.7 million, respectively, for the six months ended June 30, 2024 and 2023, which is included in the depreciation expense referenced in Note 5.

Future minimum lease payments for the Company’s finance leases as of June 30, 2024 were as follows (in thousands):

Years ending December 31,
Remaining 2024$4,160
20255,902
20263,385
2027828
2028—
Thereafter—
Total14,275
Less: amounts representing interest(1,599)
Present value of finance lease obligations$12,676
  1. Income Taxes

The Company computes its year-to-date provision for income taxes by applying the estimated annual effective tax rate to year-to-date pretax income or loss and adjusts the provision for discrete tax items recorded in the period. The Company reported provision for income taxes of $52.0 thousand and $49.4 thousand for the three months ended June 30, 2024 and 2023, respectively, which resulted in an effective tax rate of (0.6)% for each of the three months ended June 30, 2024 and 2023. The Company reported provision for income taxes of $66.1 thousand and $69.3 thousand for the six months ended June 30, 2024 and 2023, respectively, which resulted in an effective tax rate of (0.4)% for each of the six months ended June 30, 2024 and 2023. The provision for income taxes varied from the tax computed at the U.S. federal statutory income tax rate of 21% for the periods presented primarily due to changes in the Company’s valuation allowance, state and foreign taxes, and the tax effects of stock-based compensation.

The Company is subject to income tax in the U.S. as well as other tax jurisdictions in which the Company operates. The Company’s U.S. operations have resulted in losses, and as such, the Company maintains a valuation allowance against all U.S. deferred tax assets. While the Company believes its current valuation allowance is appropriate, the Company assesses the need for an adjustment to the valuation allowance on a quarterly basis. The assessment is based on all available positive and negative evidence including past results of operations, forecasted earnings, tax planning strategies, and all sources of future taxable income. In the event the Company determines that it will be able to realize all or part of its net deferred tax assets in the future, all or part of the valuation allowance will be released in the period in which the Company makes such determination. The release of all or part of the valuation allowance against deferred tax assets may cause greater volatility in the effective tax rate in the periods in which it is released.

  1. Long-Term Debt

In August 2021, the Company established a revolving line of credit with Silicon Valley Bank allowing for total borrowing capacity up to $50.0 million, subject to reduction should the Company fail to meet certain metrics for recurring revenue and customer retention (the “August 2021 Agreement”). The line of credit, as amended, matures in August 2025. Amounts outstanding on the line will accrue interest at the greater of prime rate plus 0.25% and 3.50%. The Company is required to pay an annual fee of $0.1 million beginning on the effective date of the August 2021 Agreement, and continuing on the anniversary of the effective date as well as a quarterly unused line fee of 0.15% per annum of the available borrowing amount should the outstanding principal balance drop below $10.0 million (calculated based on the number of days and based on the average available borrowing amount). The line of credit is collateralized by substantially all of our assets. In March 2024, the Company amended the revolving line of credit agreement with Silicon Valley Bank, a division of First-Citizens Bank & Trust Company (“SVB”), which amended certain terms of the August 2021 Agreement, including but not limited to, setting EBITDA financial covenants of the Company for the 2024 fiscal year. The August 2021 Agreement, as amended in March 2024, includes financial covenants requiring that, at any time, if total unrestricted cash and cash equivalents held at Silicon Valley Bank plus short-term investments managed by Silicon Valley Bank is less than $100.0 million, the Company must at all times thereafter maintain a consolidated minimum $20.0 million in liquidity, meaning unencumbered cash and short-term investments plus available borrowing on the line of credit, and the Company must meet specified minimum levels of EBITDA, as adjusted for stock-based compensation and changes in its deferred revenue. The Company was in compliance with all debt covenants for the three and six months ended June 30, 2024 and the year ended December 31, 2023. As of June 30, 2024, the total outstanding balance on the line of credit waszero.

  1. Stockholders’ Equity

Stock-Based Compensation Expense

Stock-based compensation expense, consisting of service-based expense related to the equity incentive plan, including expense from stock options and restricted stock units, and the employee stock purchase plan, was classified as follows in the accompanying condensed consolidated statements of operations for each of the periods presented (in thousands):

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Cost of revenue$244$251$483$464
Sales and marketing1,6961,2192,8472,183
Research and development2,1781,3234,0762,253
General and administrative4,1733,0837,6575,489
Total$8,291$5,876$15,063$10,389

Equity Incentive Plan

In November 2021, in connection with the initial public offering (“IPO”), the Company adopted the 2021 Equity Incentive Plan (the “2021 EIP” or “EIP”) under which the Company could issue stock options or restricted stock units (“RSUs”) as awards. In addition to shares remaining available for issuance under a prior plan and shares subject to awards under the prior plan that may return to EIP , the Company reserved 9.0 million shares of common stock for future issuance under the 2021 EIP, with scheduled annual increases to the reserve for amounts to be determined by the board of directors of the Company (the “Board”), subject to a maximum amount. In the first quarter of 2024 and 2023, the Board reserved an additional 3.5 million and 3.3 million common shares, respectively, for future issuance under the 2021 EIP.

In March 2023, the Company adopted the 2022 Inducement Equity Incentive Plan and reserved an additional 7.0 million shares of common stock for future issuance.

Stock-based compensation expense related to the EIP was $8.1 million and$5.7 million for the three months ended June 30, 2024 and 2023, respectively, and $14.6 million and $10.1 million for the six months ended June 30, 2024 and 2023, respectively.

Stock Options

Most options have afour-year vesting schedule with aone-year cliff and are classified as incentive stock options (“ISOs”). Some options have been granted in lieu of bonuses and have expeditedtwo- orthree-year vesting schedules. All awards vest based on service conditions.

Options with accelerated vesting clauses, should there be a change in Company control, were 333,998 and 1,666,097 as of June 30, 2024 and 2023, respectively.

Unrecognized stock-based compensation expense related to outstanding stock options as of June 30, 2024 and 2023 was$1.6 million and $6.4 million, respectively. Stock-based compensation expense is recognized on a straight-line basis over the remaining weighted-average vesting periods. As of June 30, 2024 and 2023 the weighted-average vesting periods approximated 0.84 years and 1.62 years, respectively.

Stock option activity was as follows:

Number of OptionsWeighted Average Exercise PriceWeighted Average Remaining Contractual Life (years)Aggregate Intrinsic Value (in thousands)
Outstanding as of December 31, 20231,840,735$4.325.96$13,165
Exercisable as of December 31, 20231,480,536$3.825.62$11,320
Granted—$—
Exercised(60,548)$4.80
Forfeited and expired(2,075)$5.81
Outstanding as of March 31, 20241,778,112$4.305.71$12,768
Exercisable as of March 31, 20241,495,817$3.895.44$11,348
Granted—$—
Exercised(32,345)$2.05
Forfeited and expired(1,472)$5.01
Outstanding as of June 30, 20241,744,295$4.345.48$8,162
Exercisable as of June 30, 20241,537,446$4.045.28$7,664

The aggregate intrinsic value of options exercised was $0.3 million and $1.6 million for the three months ended June 30, 2024 and 2023, respectively, and$0.7 million and$1.8 million for the six months ended June 30, 2024 and 2023, respectively. The intrinsic value represents the excess of the estimated fair value of the Company's common stock on the date of exercise over the exercise price of each option.

Stock-based compensation expense is measured at the grant date based on the estimated fair value of the award. The fair value of the awards is fixed at grant date and amortized over the remaining service period. The Company uses the Black-Scholes model to estimate the value of its stock options issued under the EIP. Prior to the IPO, the common stock fair values used in the models were based on the most recent 409(a) valuation as of the option grant date. Management reviews option grants and determines whether further valuation adjustments are appropriate based on recent company performance and/or changes in market conditions. The volatility assumed in the estimate was based on publicly traded companies in the same industry and considers the expected term calculated by the Company. The expected term of the options was derived from a simplified method which estimates the term based on an averaging of the vesting period and contractual term of the option grant. The risk-free rate utilized was the average of the five- and seven-year U.S. Treasury yields as the estimated expected term for options approximates 6 years. The Company has no plans to declare dividends in the foreseeable future.

Restricted Stock Units

RSUs granted under the Plan vest and settle upon the satisfaction of a service-based condition. The service based condition for these awards is generally satisfied over three orfour years. A total of 25,440

RSUs have afour-year vesting schedule with 25% cliff vestingone year from grant date and the remaining 75% vesting monthly over the remaining three years. A total of 19,788 RSUs issued to non-employee directors have athree-year vesting schedule, with 33% vestingone year from the grant date and the remaining 67% vesting annually over the remainingtwo years. A total of 116,298 RSUs issued to non-employee directors have aone-year vesting schedule, with 100% vesting on the earlier ofone year from the grant date or the annual meeting of stockholders. The remaining RSUs that have been issued have athree-year vesting schedule with 33% vestingone year from grant date and the remaining 67% vesting quarterly over the remainingtwo years.

As of June 30, 2024, there was $50.5 million of unrecognized stock-based compensation expense related to outstanding RSUs which is expected to be recognized over a weighted-average period of 2.1 years.

RSU activity was as follows:

Number of SharesWeighted Average Grant Date Fair Value
Outstanding as of December 31, 20237,504,848$5.98
Granted2,068,200$11.64
Vested(1,205,838)$5.28
Canceled(81,064)$6.78
Outstanding as of March 31, 20248,286,146$7.48
Granted247,798$8.84
Vested(1,014,237)$5.82
Canceled(51,041)$6.95
Outstanding as of June 30, 20247,468,666$7.76

The total fair value of RSUs that vested during the three months ended June 30, 2024 and 2023 was $5.9 million and $5.9 million, respectively. The total fair value of RSUs that vested during thesix months ended June 30, 2024 and 2023 was$12.3 million and$9.7 million, respectively. A portion of these RSUs were net-settled such that the Company withheld shares with a value equivalent to the employees’ obligation for the applicable income and other employment taxes, and remitted the cash to the appropriate taxing authorities. During the three months ended June 30, 2024 and 2023, the Company withheld 344,686 and 369,761 shares, which was based on the value of the RSUs on their respective vesting dates as determined by the Company’s closing stock price. During the six months ended June 30, 2024 and 2023 the Company withheld 861,017 and 533,513 shares, respectively. Total payments for the employees’ tax obligations to taxing authorities was $3.3 million and $1.9 million for the three months ended June 30, 2024 and 2023, respectively, and $9.4 million and$2.7 million for the six months ended June 30, 2024 and 2023, respectively.

Employee Stock Purchase Plan

In October 2021, the Company adopted the Employee Stock Purchase Plan (“ESPP”) in which eligible employees may contribute up to 50% of their base compensation to purchase shares of common stock at a price equal to 85% of the lower of (1) the fair market value of a share of the Company’s common stock at the beginning of the offering period and (2) the fair market value of a share of the Company’s common stock on the purchase date. No participant may purchase more than 2,500 shares during any offering period. As of June 30, 2024 and December 31, 2023,3,301,800 and 2,600,637 shares were reserved for issuance, and 571,552 and 457,593 shares, respectively, of common stock had been issued under the ESPP. The number of shares available for issuance under the ESPP may be increased on the first day of each fiscal year by an amount to be determined by the Board. In the first quarter of 2024, the Board reserved an additional 0.7 million common shares for issuance under the ESPP.

The 2021 ESPP provides forsix-month offering periods beginning February 16 and August 16 of each year, and the last day of each offering period is the purchase date for that period.

During three months ended June 30, 2024 and 2023, respectively, the Company recognized $0.2 million and $0.1 million of stock-based compensation expense related to the ESPP. During the six months ended June 30, 2024 and 2023, respectively, the Company recognized $0.4 million and $0.3 million of stock-based compensation expense related to the ESPP. As of June 30, 2024 and December 31, 2023, $1.0 million and $0.9 million in accrued ESPP employee payroll contributions are included within accrued liabilities on the consolidated balance sheets, respectively. As of June 30, 2024, total unrecognized compensation costs related to the ESPP was $0.1 million, which will be amortized over the remaining offering period through August 15, 2024.

  1. Related Party Transactions

Apart from director compensation, there wereno related-party transactions during the three and six months ended June 30, 2024 and 2023.

  1. Commitments and Contingencies

Legal Matters

As of June 30, 2024, and through the issuance date of these condensed consolidated financial statements, the Company is not involved in any legal proceedings the outcomes of which are anticipated to significantly impact the Company’s financial condition, results of operations, or liquidity.

Indemnification

The Company enters into standard indemnification arrangements in the ordinary course of business. Pursuant to these arrangements, the Company indemnifies, holds harmless and agrees to reimburse the indemnified parties for losses suffered or incurred by the indemnified party, in connection with any trade secret, copyright, patent or other intellectual property infringement claims brought by any third-party against such indemnified party with respect to licensed technology. The term of these indemnification agreements is generally perpetual any time after the execution of the agreement. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable because it involves claims that may be made against the Company in the future but have not yet been made. To date, the Company has not incurred costs to defend lawsuits or settle claims related to these indemnification agreements.

The Company has entered into indemnification agreements with its directors and officers that may require the Company to indemnify its directors and officers against liabilities that may arise by reason of their status or service as directors or officers, other than liabilities arising from willful misconduct of the individual. No liability associated with such indemnifications has been recorded as of June 30, 2024.

  1. Net Loss Per Share

The following tables present the calculation of basic and diluted net loss per share for the three and six months ended June 30, 2024 and 2023 (in thousands, except share and per share amounts):

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Numerator:
Net loss$(8,553)$(8,988)$(15,756)$(16,847)
Denominator:
Weighted-average common shares outstanding - basic and diluted71,291,80166,849,78870,872,37266,404,628
Net loss per share
Net loss per share, basic and diluted$(0.12)$(0.13)$(0.22)$(0.25)

The following outstanding potential common shares were excluded from the computation of diluted net loss per share as of the end of the periods presented because their inclusion would have been antidilutive:

June 30, 2024June 30, 2023
Options to purchase common stock1,744,2953,383,654
Number of shares issuable from ESPP171,605190,263
Restricted stock units7,468,6668,814,078
Total9,384,56612,387,995
ContentsView on SEC.gov

The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.