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Doximity Inc

For the period ended Dec 31, 2023. Filed Feb 8, 2024.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Dec 31, 2023 · Filed Feb 8, 2024

DOCS$32.87+1.1%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements

  1. Description of Business

Doximity, Inc. (the “Company”) was incorporated in the state of Delaware in April 2010 as 3MD Communications, Inc. and is headquartered in San Francisco, California. The Company subsequently changed its name to Doximity, Inc. in June 2010. The Company provides an online platform, which enables physicians and other healthcare professionals to collaborate with their colleagues, securely coordinate patient care, conduct virtual patient visits, stay up to date with the latest medical news and research, monitor their work schedules, and manage their careers. The Company’s customers primarily include pharmaceutical companies and health systems that connect with healthcare professionals through the Company’s digital Marketing and Hiring Solutions. Marketing Solutions provide customers with the ability to share tailored content on the network. Hiring Solutions enable customers to identify, connect with, and hire from the network of both active and passive potential physician candidates.

  1. Summary of Significant Accounting Policies

Basis of Presentation and Principles of Consolidation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“U.S. GAAP”) and applicable rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all disclosures normally required in annual consolidated financial statements prepared in accordance with U.S. GAAP. Therefore, these unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2023.

The accompanying condensed consolidated financial statements include the accounts of the Company and its consolidated subsidiaries. All intercompany transactions and balances have been eliminated in consolidation. In the opinion of the Company’s management, the information contained herein reflects all adjustments necessary for a fair presentation of the Company’s financial position, results of operations, stockholders’ equity, and cash flows. The results of operations for the three and nine months ended December 31, 2023, shown in this report are not necessarily indicative of the results to be expected for the full year ending March 31, 2024.

Fiscal Year

The Company’s fiscal year ends on March 31 st. Unless otherwise noted, all references to a particular year shall mean the Company’s fiscal year.

Use of Estimates

The preparation of the Company’s condensed consolidated financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the amounts stated in the condensed consolidated financial statements and accompanying notes. These judgments, estimates, and assumptions are used for, but not limited to, revenue recognition, the fair values of acquired intangible assets and goodwill, the useful lives of long-lived assets, the valuation of the Company’s common stock and stock-based awards, fair value of contingent earn-out consideration, and deferred income taxes. The Company bases its estimates on historical experience and on assumptions that management considers reasonable. The Company assesses these estimates on a regular basis; however, actual results could differ from these estimates due to risks and uncertainties, including uncertainty in the current economic environment.

Concentrations of Credit Risk

Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities, and accounts receivable. The primary focus of the Company’s investment strategy is to preserve capital and meet liquidity requirements. The Company’s investment policy addresses the level of credit exposure by limiting the concentration in any one corporate issuer or sector and establishing a minimum allowable credit rating. To manage risk exposure, the Company invests cash equivalents and marketable securities in a variety of fixed income securities, including government and investment-grade debt securities and money market funds. The Company places its cash primarily in checking and money market accounts with reputable financial institutions. Deposits held with these financial institutions may exceed the amount of insurance provided on such deposits, if any.

Concentrations of credit risk with respect to accounts receivable are primarily limited to certain customers to which the Company makes substantial sales. No customer represented 10% or more ofrevenue for the three and nine months ended December 31, 2023 and 2022. The Company’s significant customers that represented 10% or more of accounts receivable, net for the periods presented were as follows:

Accounts Receivable, Net
December 31, 2023March 31, 2023
Customer A*18%
Customer B13%*
Customer C12%*
  • Less than 10%

For the purpose of assessing the concentration of credit risk for significant customers, the Company defines a customer as an entity that purchases the Company’s services directly or indirectly through marketing agencies.

Restructuring

Restructuring expense primarily consists of severance payments, employee benefits, and stock-based compensation in relation to the modification of equity awards associated with the management-approved plan. One-time employee termination benefits are recognized at the time of communication of the terms of the plan to the employees, unless future service is required, in which case the costs are recognized over the future service period. The Company records these costs in restructuring expense in the condensed consolidated statements of operations.

Other than the description listed above, there have been no material changes to the significant accounting policies of the Company during the nine months ended December 31, 2023 as compared to those described in the Company’s Annual Report on Form 10-K for the fiscal year ended March 31, 2023 and filed with the SEC on May 26, 2023.

Accounting Pronouncements Not Yet Adopted

In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires disclosure of incremental segment information on an annual and interim basis. This ASU is effective for the Company for its fiscal year beginning April 1, 2024, and for interim periods within the fiscal year beginning April 1, 2025, with early adoption permitted, and requires retrospective application to all prior periods presented in the financial statements. The Company is currently evaluating the impact of this ASU on its consolidated financial statements.

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which includes amendments that further enhance annual income tax disclosures, primarily through standardization and disaggregation of rate reconciliation categories and income taxes paid by jurisdiction. The amendments are effective for the Company’s annual periods beginning April 1, 2025, with early adoption permitted, and may be applied either prospectively or retrospectively. The Company is currently evaluating the impact of this ASU on its consolidated financial statements.

  1. Revenue Recognition

The Company’s revenue is primarily derived from the sale of subscriptions for the following solutions:

Marketing Solutions: Hosting of customer-sponsored content on the Doximity platform and providing access to the Company’s professional database of healthcare professionals for referral or marketing purposes during the subscription period.

Hiring Solutions: Providing customers access to the Company’s professional tools where recruiters can access the Company’s database of healthcare professionals, allowing customers to send messages for talent sourcing and to share job postings during the subscription period.

The Company recognizes revenue in accordance with ASC 606, Revenue from Contracts with Customers, through the following five steps:

  1. Identify the contract with a customer

The Company considers the terms and conditions of its contracts and the Company’s customary business practices in identifying its contracts under ASC 606. The Company determines it has a contract with a customer when the contract has been approved by both parties, it can identify each party’s rights regarding the services to be transferred and the payment terms for the services, it has determined that the customer has the ability and intent to pay, and the contract has commercial substance. At contract inception, the Company evaluates whether two or more contracts should be combined and accounted for as a single contract. The Company applies judgment in determining the customer’s ability and intent to pay, which is based on a variety of factors, including the customer’s payment history or, in the case of a new customer, the customer’s credit and financial information.

Contractual terms for Marketing Solutions contracts are generally 12 months or less. Customers are generally billed for a portion of the contract upon contract execution and then billed throughout the remainder of the contract based on various time-based milestones. Certain Marketing Solutions contracts are cancellable with a customary notice period. The Company does not refund prepaid amounts, and customers are responsible for prorated amounts to cover services that were provided but payment was not made. The contractual term for Hiring Solutions contracts is generally 12 months. Hiring Solutions contracts are noncancellable and customers are billed in annual, quarterly, or monthly installments in advance of the service period.

  1. Identify the performance obligations in the contract

Performance obligations promised in a contract are identified based on the services that will be transferred to the customer that are both capable of being distinct, whereby the customer can benefit from the service either on its own or together with other resources that are readily available, and are distinct in the context of the contract, whereby the transfer of the services is separately identifiable from other promises in the contract.

Marketing Solutions customers may purchase a subscription for a specific module to be used over a defined period of time. These customers may purchase more than one module with either the same or different subscription periods. Modules are the core building blocks of the customers’ marketing plan and can be broadly categorized as Awareness, Interactivity, and Peer. As an example, the Company’s Awareness modules may include a sponsored article, short animated videos or other short-form content that is presented to the targeted member.

Each module targets a consistent number of Doximity members per month for the duration of the subscription period. The Company treats each subscription to a specific module as a distinct performance obligation because each module is capable of being distinct as the customer can benefit from the subscription to each module on their own and each subscription can be sold standalone. Furthermore, the subscriptions to individual modules are distinct in the context of the contract as (1) the Company is not integrating the services with other services promised in the contract into a bundle of services that represent a combined output, (2) the subscriptions to specific modules do not significantly modify or customize the subscription to another module, and (3) the specific modules are not highly interdependent or highly interrelated. The subscription to each module is treated as a series of distinct performance obligations because it is distinct and substantially the same, satisfied over time, and has the same measure of progress.

Marketing Solutions customers may also purchase integrated subscriptions for a fixed subscription fee that are not tied to a single module but allow customers to utilize any combination of modules during the subscription period, subject to limits on the total number of modules launched in a given period of time, active at any given time, and members targeted. These represent stand-ready obligations in that the delivery of the underlying sponsored content is within the control of the customer and the extent of use in any given period does not diminish the remaining services.

Subscriptions to Hiring Solutions provide customers access to the platform to place targeted job postings and send a fixed number of monthly messages. Each subscription is treated as a series of distinct performance obligations that are satisfied over time.

  1. Determine the transaction price

The transaction price is determined based on the consideration the Company expects to be entitled to in exchange for transferring services to the customer. Variable consideration is included in the transaction price if, in the Company’s judgment, it is probable that a significant future reversal of cumulative revenue recognized under the contract will not occur.

The Company may generate sales through the use of third-party media agencies that are authorized to enter into contracts on behalf of an end customer. The Company acts as the principal in these transactions since it maintains control prior to transferring the service to the customer and is primarily responsible for the fulfillment that occurs through the Company’s platform. The Company records revenue for the amount to which it is entitled from the third-party media agencies as the Company does not know and expects not to know the price charged by the third-party media agencies to its customers.

Revenue is recognized net of any taxes collected from customers, which are subsequently remitted to governmental entities.

  1. Allocate the transaction price to performance obligations in the contract

If the contract contains a single performance obligation, the entire transaction price is allocated to the single performance obligation. Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on a relative stand-alone selling price (“SSP”). The determination of a SSP for each distinct performance obligation requires judgment. The Company determines SSP for performance obligations based on historical arrangements sold on a standalone basis. To the extent historical sales are not available or do not provide sufficient evidence, the Company takes into account several different factors, including but not limited to the overall pricing objectives, which take into consideration market conditions and customer-specific factors, including a review of internal discounting tables, the type of services being sold, and other factors. The Company estimates the SSP for arrangements where standalone sales do not provide sufficient evidence of the SSP. The Company believes the use of its estimation approach and allocation of the transaction price on a relative SSP basis to each performance obligation results in revenue recognition in a manner consistent with the underlying economics of the transaction and the allocation principle included in ASC 606.

  1. Recognize revenue when or as the Company satisfies a performance obligation

Revenue is recognized when or as control of the promised goods or service is transferred to the customer, in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services. Subscriptions represent a series of distinct goods or services because the performance obligations are satisfied over time as customers simultaneously receive and consume the benefits related to the services as the Company performs. In the case of module specific subscriptions, a consistent level of service is provided during each monthly period the sponsored content is available on the Company’s platform. The Company commences revenue recognition when the first content is launched on the platform for the initial monthly period and revenue is recognized over time as each subsequent content period is delivered. The Company’s obligation for its integrated subscriptions is to stand-ready throughout the subscription period; therefore, the Company considers an output method of time to measure progress towards satisfaction of its obligations, with revenue commencing upon the beginning of the subscription period.

The Company treats Hiring Solutions subscriptions as a single performance obligation that represents a series of distinct performance obligations that is satisfied over time. Revenue recognition commences when the customer receives access to the services and is recognized ratably over the subscription period.

Other revenue consists of fees earned from the temporary staffing and permanent placement of healthcare professionals. Revenue is recognized when control of these services is transferred to the Company’s customers, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those services.

Revenue Disaggregation

Revenue consisted of the following (in thousands):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Subscription$129,489$107,508$337,398$286,556
Other5,7957,75419,96721,530
Total revenue$135,284$115,262$357,365$308,086

Contract Balances

Timing of revenue recognition may differ from the timing of invoicing to customers. A majority of customers are invoiced throughout the contract, while others are billed upfront. Marketing Solutions customers are generally billed for a portion of the contract upon contract execution and then billed throughout the remainder of the contract based on various time-based milestones, starting when the tailored content is first shared on the Doximity platform. The Company’s contracts do not contain significant financing components.

The Company records unbilled revenue when revenue is recognized in amounts for which it is contractually entitled but exceeds the amounts the Company has a right to bill as of the end of the period. The Company records unbilled revenue on the condensed consolidated balance sheets within prepaid expenses and other current assets. The Company’s unbilled revenue balances were $1.6 million and $2.2 million as of December 31, 2023 and March 31, 2023, respectively.

Deferred revenue consists of noncancelable customer billings or payments received in advance of revenue recognition. Deferred revenue balances are generally expected to be recognized within 12 months. Since the majority of the Company’s contracts have a duration of one year or less, the Company has elected not to disclose remaining performance obligations in accordance with the optional exemption in ASC 606. Remaining performance obligations for contracts with an original duration greater than one year are not material.

Revenue recognized for the three months ended December 31, 2023 and 2022 from amounts included in deferred revenue as of the beginning of the period was $68.1 million and $65.6 million, respectively. Revenue recognized for the nine months ended December 31, 2023 and 2022 from amounts included in deferred revenue as of the beginning of the period was $102.6 million and $81.8 million, respectively.

Deferred Contract Costs

The Company capitalizes sales compensation that is considered to be an incremental and recoverable cost of obtaining a contract with a customer.

Sales compensation earned for the renewal of Marketing Solutions contracts is commensurate with compensation earned for a new or expansion Marketing Solutions contract, whereas compensation for the renewal of Hiring Solutions subscription contracts is earned at a lower rate than for new and expansion Hiring Solutions subscription contracts.

Deferred compensation for Marketing Solutions contracts and Hiring Solutions renewal contracts is amortized over the weighted-average contractual term, ranging from 7 months to 14 months. Deferred compensation tied to new and expansion contracts for Hiring Solutions is amortized on a straight-line basis over the expected period of benefit of 4 years, which is determined by the nature of the Company’s technology and services, the rate at which the Company continually enhances and updates its technology, and its historical customer retention. The portion of deferred compensation expected to be recognized within one year of the balance sheet date is recorded as deferred contract costs, current, and the remaining portion is recorded as other assets on the condensed consolidated balance sheets. The amortization of deferred contract costs is included in sales and marketing expense in the condensed consolidated statements of operations. Sales compensation that is not considered an incremental cost is expensed in the same period that it was earned.

The Company capitalized $4.5 million and $6.9 million of contract acquisition costs for the three and nine months ended December 31, 2023, respectively, and $4.1 million and $6.4 million of contract acquisition costs for the three and nine months ended December 31, 2022, respectively. Amortization of deferred contract costs was $1.6 million and $6.3 million for the three and nine months ended December 31, 2023, respectively, and $1.5 million and $6.4 million for the three and nine months ended December 31, 2022, respectively.

Deferred contract costs are periodically analyzed for impairment. There wereno impairment losses relating to deferred contract costs during the three and nine months ended December 31, 2023 and 2022.

  1. Investments

The cost, gross unrealized gains and losses, and fair value of investments are as follows (in thousands):

As of December 31, 2023
Cost orAmortizedCostGrossUnrealizedGainsGrossUnrealizedLossesFair Value
Cash equivalents:
Commercial paper$8,431$—$(5)$8,426
Money market funds67,637——67,637
Total cash equivalents76,068—(5)76,063
Marketable securities:
Asset-backed securities4,528—(8)4,520
Certificates of deposit11,6831(2)11,682
Commercial paper56,9395(14)56,930
Corporate notes and bonds144,124328(70)144,382
Sovereign bonds7,748—(161)7,587
U.S. government and agency securities368,357146(6,455)362,048
Total marketable securities593,379480(6,710)587,149
Total cash equivalents and marketable securities$669,447$480$(6,715)$663,212

As of December 31, 2023, the contractual maturities of the Company’s available-for-sale debt securities were as follows (in thousands):

Fair Value
Due within one year$541,881
Due in one to two years49,174
Asset-backed securities4,520
Total$595,575

Actual maturities may differ from contractual maturities because certain borrowers have the right to call or prepay certain obligations.

The cost, gross unrealized gains and losses, and fair value of investments were as follows (in thousands):

As of March 31, 2023
Cost orAmortizedCostGrossUnrealizedGainsGrossUnrealizedLossesFair Value
Cash equivalents:
Money market funds$126,275$—$—$126,275
Total cash equivalents126,275——126,275
Marketable securities:
Asset-backed securities7,271—(71)7,200
Certificates of deposit27,380—(80)27,300
Commercial paper78,6096(126)78,489
Corporate notes and bonds119,24149(778)118,512
Sovereign bonds7,744—(360)7,384
U.S. government and agency securities461,58412(17,509)444,087
Total marketable securities701,82967(18,924)682,972
Total cash equivalents and marketable securities$828,104$67$(18,924)$809,247

As of December 31, 2023 and March 31, 2023, the Company has recognized accrued interest of $2.9 million and $2.8 million, respectively, which is included in prepaid expenses and other current assets in the condensed consolidated balance sheets.

The unrealized losses associated with the Company’s debt securities were $6.7 million and $18.9 million as of December 31, 2023 and March 31, 2023, respectively. As the Company does not intend to sell these securities and it is more likely than not that the Company will hold these securities until maturity or until the cost basis is recovered, the Company didnot recognize any impairment on these securities as of December 31, 2023 or March 31, 2023. The Company didnot recognize any credit losses related to the Company’s debt securities as of December 31, 2023 or March 31, 2023. The fair value related to the debt securities with unrealized losses for which no credit losses were recognized was $415.1 million and $653.4 million as of December 31, 2023 and March 31, 2023, respectively.

The following tables summarize the gross unrealized losses and fair values of investments in an unrealized loss position, aggregated by security type and length of time that the individual securities have been in a continuous unrealized loss position (in thousands):

As of December 31, 2023
Less than 12 months12 months or greaterTotal
Fair ValueGrossUnrealizedLossesFair ValueGrossUnrealizedLossesFair ValueGrossUnrealizedLosses
Asset-backed securities$3,993$(7)$527$(1)$4,520$(8)
Certificates of deposit10,737(2)——10,737(2)
Commercial paper45,188(19)——45,188(19)
Corporate notes and bonds38,022(22)5,974(48)43,996(70)
Sovereign bonds——7,587(161)7,587(161)
U.S. government and agency securities8,571(4)294,536(6,451)303,107(6,455)
Total$106,511$(54)$308,624$(6,661)$415,135$(6,715)
As of March 31, 2023
Less than 12 months12 months or greaterTotal
Fair ValueGrossUnrealizedLossesFair ValueGrossUnrealizedLossesFair ValueGrossUnrealizedLosses
Asset-backed securities$2,601$(12)$4,599$(59)$7,200$(71)
Certificates of deposit27,018(80)——27,018(80)
Commercial paper70,681(126)——70,681(126)
Corporate notes and bonds42,575(113)58,766(665)101,341(778)
Sovereign bonds——7,384(360)7,384(360)
U.S. government and agency securities——439,748(17,509)439,748(17,509)
Total$142,875$(331)$510,497$(18,593)$653,372$(18,924)
  1. Fair Value Measurements

Available-for-sale debt securities are recorded at fair value on the condensed consolidated balance sheets. The carrying value of cash equivalents, accounts receivable, accounts payable, and accrued expenses and other current liabilities approximate their respective fair values due to their short maturities.

Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable inputs. The Company uses a three-tier hierarchy, which prioritizes the inputs used in measuring fair value as follows:

Level 1—Inputs that are unadjusted quoted prices in active markets for identical assets or liabilities at the measurement date.

Level 2—Inputs (other than quoted prices included in Level 1) that are either directly or indirectly observable for the asset or liability through correlation with market data at the measurement date and for the duration of the instrument’s anticipated life.

Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities and which reflect management’s best estimate of what market participants would use in pricing the asset or liability at the measurement date. Consideration is given to the risk inherent in the valuation technique and the risk inherent in the inputs to the model.

The following tables present the fair value hierarchy for the Company’s assets and liabilities measured at fair value on a recurring basis (in thousands):

As of December 31, 2023
Level 1Level 2Level 3Total
Cash equivalents:
Commercial paper$—$8,426$—$8,426
Money market funds67,637——67,637
Total cash equivalents67,6378,426—76,063
Marketable securities:
Asset-backed securities—4,520—4,520
Certificates of deposit—11,682—11,682
Commercial paper—56,930—56,930
Corporate notes and bonds—144,382—144,382
Sovereign bonds—7,587—7,587
U.S. government and agency securities347,61314,435—362,048
Total marketable securities347,613239,536—587,149
Total cash equivalents and marketable securities$415,250$247,962$—$663,212
Liabilities:
Contingent earn-out consideration liability$—$—$16,630$16,630
Total contingent earn-out consideration liability$—$—$16,630$16,630
As of March 31, 2023
Level 1Level 2Level 3Total
Cash equivalents:
Money market funds$126,275$—$—$126,275
Total cash equivalents126,275——126,275
Marketable securities:
Asset-backed securities—7,200—7,200
Certificates of deposit—27,300—27,300
Commercial paper—78,489—78,489
Corporate notes and bonds—118,512—118,512
Sovereign bonds—7,384—7,384
U.S. government and agency securities439,7484,339—444,087
Total marketable securities439,748243,224—682,972
Total cash equivalents and marketable securities$566,023$243,224$—$809,247
Liabilities:
Contingent earn-out consideration liability$—$—$21,862$21,862
Total contingent earn-out consideration liability$—$—$21,862$21,862

During the nine months ended December 31, 2023 and 2022, the Company had no transfers between levels of the fair value hierarchy.

Contingent Earn-out Consideration Liability

The following table summarizes the changes in the contingent earn-out consideration liability (in thousands):

Nine Months Ended December 31,
20232022
Beginning fair value$21,862$—
Additions in the period—21,134
Change in fair value768323
Payments(6,000)—
Ending fair value$16,630$21,457

The contingent earn-out consideration liability relates to the AMiON acquisition, which closed on April 1, 2022. The fair value of the liability is remeasured at each reporting date until the related contingency is resolved, with any changes to the fair value recognized as sales and marketing expense in the condensed consolidated statements of operations.

To determine the fair value of the contingent earn-out consideration liability, the Company used the discounted cash flow method. The significant inputs used in the fair value measurement of the contingent earn-out consideration liability are the discount rate and the timing and amounts of the future payments, which are based upon estimates of future achievement of the performance metrics. As these inputs are not based on observable market data, they represent a Level 3 measurement within the fair value hierarchy. Changes in the significant inputs used would significantly impact the fair value of the contingent earn-out consideration liability.

See Note 8—Business Combinations for additional discussion regarding the AMiON acquisition.

  1. Property and Equipment, Net

Property and equipment, net consisted of the following (in thousands):

December 31, 2023March 31, 2023
Furniture and equipment$2,833$2,816
Computers and software745745
Leasehold improvements993888
Internal-use software development costs24,86620,405
Total property and equipment29,43724,854
Less: accumulated depreciation and amortization(17,598)(13,575)
Total property and equipment, net$11,839$11,279

Depreciation and amortization expense on property and equipment for the three and nine months ended December 31, 2023 was $1.4 million and $4.2 million, respectively. Included in these amounts was amortization expense for internal-use software development costs of $1.3 million and $3.7 million for the three and nine months ended December 31, 2023, respectively. Depreciation and amortization expense on property and equipment for the three and nine months ended December 31, 2022 was $1.4 million and $4.0 million, respectively. Included in these amounts was amortization expense for internal-use software development costs of $1.2 million and $3.5 million for the three and nine months ended December 31, 2022, respectively. The amortization of the internal-use software development costs is included in cost of revenue in the condensed consolidated statements of operations.

During the three and nine months ended December 31, 2023, the Company capitalized $1.5 million and $4.8 million, respectively, and during the three and nine months ended December 31, 2022, capitalized $1.2 million and $4.1 million, respectively, of internal-use software development costs, which are included in property and equipment, net in the condensed consolidated balance sheets.

No impairment was recognized on property and equipment during the three and nine months ended December 31, 2023 and 2022.

  1. Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following (in thousands):

December 31, 2023March 31, 2023
Accrued commissions$8,731$5,733
Accrued payroll, bonus, and related expenses8,0868,739
Employee contributions under employee stock purchase plan1,549589
Rebate liabilities2,6313,348
Sales and other tax liabilities2,8661,504
Current portion of contingent earn-out consideration liability5,8435,920
Restructuring liability113—
Share repurchase liability—748
Other4,2604,664
Total accrued expenses and other current liabilities$34,079$31,245
  1. Business Combinations

AMiON Acquisition

On April 1, 2022, the Company completed the acquisition of the assets of the AMiON on-call scheduling and messaging application used by scheduling staff and physicians (“the AMiON acquisition”) to further expand our physician cloud platform. The acquisition-date fair value of the consideration was $74.6 million, consisting of $53.5 million in cash and $21.1 million in fair value of contingent earn-out consideration.

Under the definitive agreement for the AMiON acquisition, the Company will pay contingent earn-out consideration of up to $24.0 million, of which $4.0 million is a minimum guarantee and the remaining $20.0 million is subject to the achievement of certain operational performance metrics over the next four years. The contingent earn-out consideration is payable in cash in annual installments over the next four years. The contingent earn-out consideration is classified as a liability, the short-term portion of which is included in accrued expenses and other current liabilities and the long-term portion is in contingent earn-out consideration liability, non-current in the condensed consolidated balance sheets. During the nine months ended December 31, 2023, $6.0 million of the contingent earn-out consideration was settled. See Note 5—Fair Value Measurements for additional information regarding the valuation of the contingent earn-out consideration liability.

Additionally, in May 2022,93,458 RSUs with a grant date fair value of $32.99 per share were granted to the eligible employees joining the Company in connection with the AMiON acquisition. The shares will vest on a quarterly basis over four years based on continued service. The aggregate grant date fair value of these RSUs is accounted for as post-acquisition stock-based compensation expense and is recognized on a straight-line basis over the requisite service period.

The AMiON acquisition was accounted for as a business combination. The purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values as of the acquisition date, with the excess recorded to goodwill as shown below. The purchase consideration allocation was as follows (in thousands):

Assets acquired:
Accounts receivable$447
Customer relationships27,200
Developed technology820
Trademark700
Total assets acquired$29,167
Liabilities assumed:
Deferred revenue$2,925
Other liabilities633
Net assets acquired, excluding goodwill25,609
Goodwill$49,025
Total purchase consideration$74,634

Goodwill generated from the AMiON acquisition represents the future benefits from the development of future customer relationships and the assembled workforce. Goodwill from this business combination is deductible for income tax purposes.

Intangible assets acquired are comprised of customer relationships, trademarks, and developed technology with estimated useful lives of 9 years,3 years, and 18 months, respectively. The fair value assigned to the customer relationships was determined primarily using the multiple period excess earnings method cost approach, which estimates the direct cash flows expected to be generated from the existing customers acquired. The results of operations of this business combination have been included in the condensed consolidated financial statements from the acquisition date.

The acquisition-related costs were not material and were recorded as general and administrative expense in the condensed consolidated statements of operations.

Separate operating results and pro forma results of operations for AMiON have not been presented as the effect of this acquisition was not material to the Company’s financial results.

  1. Intangible Assets and Goodwill

Intangible Assets

Intangible assets, net consisted of the following (in thousands):

December 31, 2023March 31, 2023
Customer relationships$37,069$37,069
Other intangibles1,5311,531
Total intangible assets38,60038,600
Less: accumulated amortization(10,221)(6,764)
Total intangible assets, net$28,379$31,836

Amortization expense for intangible assets was $1.1 million and $3.5 million for the three and nine months ended December 31, 2023, respectively. Amortization expense for intangible assets was $1.2 million and $3.6 million for the three and nine months ended December 31, 2022, respectively.

No impairment charges on intangible assets were recorded during the three and nine months ended December 31, 2023 and 2022.

As of December 31, 2023, future amortization expense is as follows (in thousands):

Year Ending March 31,Amount
Remainder of 2024$1,062
20254,245
20264,012
20274,010
20284,010
20294,010
Thereafter7,030
Total future amortization expense$28,379

Goodwill

As of December 31, 2023 and March 31, 2023, the Company’s goodwill balance was $67.9 million. No impairment charges on goodwill were recorded during the three and nine months ended December 31, 2023 and 2022.

  1. Equity

Preferred Stock

In connection with the IPO, the Company’s amended and restated certificate of incorporation became effective, which authorized the issuance of 100,000,000 shares of undesignated preferred stock with a par value of $0.001 per share with rights and preferences, including voting rights, designated from time to time by the board of directors. As of December 31, 2023 and March 31, 2023, there wereno shares of preferred stock issued and outstanding.

Common Stock and Creation of Dual-Class Structure

The Company hastwo classes of common stock authorized: Class A common stock and Class B common stock, and are collectively referred to as common stock throughout the notes to the condensed consolidated financial statements, unless otherwise noted. On June 8, 2021, the Company’s board of directors and stockholders approved an amendment to the Company’s amended and restated certificate of incorporation which authorized 1,000,000,000 shares of Class A common stock with par value of $0.001 andone vote per share, and 500,000,000 shares of Class B common stock with par value of $0.001 andten votes per share. The holders of common stock are entitled to receive dividends, as may be declared by the board of directors. Each of the Company’s 85,523,836 shares of then-existing common stock outstanding was reclassified into Class B common stock. Each outstanding share of Class B common stock may be converted at any time at the option of the holder intoone share of Class A common stock. As of December 31, 2023, there were 121,773,095 shares of Class A common stock, and 64,402,282 shares of Class B common stock outstanding.

Stock Repurchase Program

On May 12, 2022, the Company’s board of directors authorized a program to repurchase up to $70 million of the Company’s Class A common stock. As of September 30, 2022, the Company repurchased and retired 2,150,982 shares of Class A common stock for an aggregate purchase price of $70 million, thereby completing this share repurchase program.

On October 28, 2022, the Company’s board of directors authorized an additional program to repurchase up to $70 million of the Company’s Class A common stock over a period of 12 months. In addition, on June 1, 2023, the Company’s board of directors authorized a program to repurchase up to $200 million of the Company’s Class A common stock over a period of 24 months. As of October 2023, the Company repurchased and retired 11,639,553 shares of Class A common stock for an aggregate purchase price of $270.0 million under these repurchase programs, thereby completing these share repurchase programs.

On October 26, 2023, the Company’s board of directors authorized a program to repurchase up to $70 million of the Company’s Class A common stock over a period of 12 months. The repurchases are subject to general business and market conditions and other investment opportunities and may be executed through open market purchases or privately negotiated transactions, including through Rule 10b5-1 plans. Immediately upon the repurchase of any shares of Class A common stock, such shares shall be retired by the Company and shall automatically return to the status of authorized but unissued shares of Class A common stock. As of December 31, 2023, the Company repurchased and retired 331,960 shares of Class A common stock for an aggregate purchase price of $8.0 million. As of December 31, 2023, $62.0 million remained available and authorized for repurchase.

Effective January 1, 2023, the Company’s share repurchases in excess of allowable share issuances are subject to a 1% excise tax as a result of the Inflation Reduction Act of 2022. During the nine months ended December 31, 2023, the Company incurred excise taxes of $1.6 million, all of which remained unpaid as of December 31, 2023.

Common Stock Warrants

In March 2017, the Company issued a warrant to purchase 250,000 shares of common stock at an exercise price of $0.72 per share in connection with a contract signed between the Company and U.S. News & World Report, L.P., or U.S. News. The warrant expires 10 years from the date of grant.125,000 shares with an intrinsic value of $4.0 million were exercised under the warrant during the nine months ended December 31, 2022, while the remaining 125,000 shares with an intrinsic value of $2.7 million were exercised during the nine months ended December 31, 2023.

In October 2021, the Company issued a warrant to U.S. News (the “U.S. News Warrant”) to purchase 516,000 shares of Class A common stock with an exercise price of $12.56 per share in connection with the execution of a commercial agreement with U.S. News. The U.S. News Warrant expires 10 years from the date of grant. The first tranche of the U.S. News Warrant vested on May 1, 2022 and the remainder will vest on a monthly basis over approximately 6 years. The grant-date fair value of the U.S. News Warrant was $34.7 million, which was determined using the Black-Scholes option-pricing model on the date of grant using the following assumptions: fair value of common stock of $76.50, volatility of 46.9%, risk-free interest rate of 1.61%, contractual term of 10 years, and an expected dividend of 0%. The fair value of the warrant is recognized as expense in cost of revenue in the condensed consolidated statements of operations on a straight-line basis over its vesting term of 6.48 years. During the nine months ended December 31, 2023 and 2022, $4.0 million and $4.0 million was recognized as stock-based compensation expense relating to the U.S. News Warrant, respectively. As of December 31, 2023, unamortized stock-based compensation expense, net of estimated forfeitures, related to the unvested warrants was $22.8 million, which is expected to be recognized over the remaining vesting period of 4.25 years.

Equity Incentive Plans

The Company maintains three equity incentive plans: the 2010 Equity Incentive Plan (the “2010 Plan”), the 2021 Stock Option and Incentive Plan (the “2021 Plan”), and the 2021 Employee Stock Purchase Plan (the “ESPP”). Upon IPO, the 2021 Plan became effective and the 2010 Plan was terminated. The 2010 Plan continues to govern the terms of outstanding awards that were granted prior to the termination of the 2010 Plan. The 2021 Plan provides for the granting of incentive stock options, nonstatutory stock options, restricted stock units, and restricted stock awards to employees, non-employee directors, and consultants of the Company.

The Company granted stock options under the terms of the Plans and outside of the Plans, as approved by the board of directors. During fiscal 2018, the Company granted 4,682,582 options outside of the Plans, of which 2,044,582 options were exercised and 2,638,000 were outstanding as of December 31, 2023.

The Company has shares of common stock reserved for issuance as follows (in thousands):

December 31, 2023
Common stock warrants516
2010 Plan
Options outstanding15,893
2021 Plan
Awards outstanding2,060
Shares available for future grant41,302
2021 ESPP8,104
Options outstanding outside the plans2,638
Total70,513

Stock Options

Stock options granted generally vest over four years with service-based, performance-based, and/or market-based conditions and expireten years from the date of grant.

Stock option activities within the Plans as well as outside of the Plans were as follows:

Number of Shares(in thousands)Weighted-Average Exercise PriceAverage Remaining Contractual Term (in years)Aggregate Intrinsic Value (in thousands)
Balance, March 31, 202322,407$4.396.56$627,187
Options exercised(3,048)3.18
Options forfeited or expired(828)5.37
Balance, December 31, 202318,5314.545.93435,409
Vested and exercisable as of December 31, 202312,0273.085.34300,244
Vested and expected to vest as of December 31, 202318,0694.475.90425,819

The aggregate intrinsic value of options exercised during the nine months ended December 31, 2023 and 2022 was $74.7 million and $85.3 million, respectively.

As of December 31, 2023, unamortized stock-based compensation expense, net of estimated forfeitures, related to unvested stock options was $24.3 million, which is expected to be recognized over a weighted-average period of 2.66 years.

The Company has not granted any stock options since the first quarter of fiscal 2022.

Restricted Stock Units (“RSUs”)

RSUs granted by the Company generally vest over four years based on continued service.

The following table summarizes RSU activity (in thousands, except per share information):

Number of SharesWeighted-AverageGrant Date Fair Value
Unvested balance, March 31, 20231,951$40.08
Granted86329.41
Vested(553)37.96
Forfeited(426)42.48
Unvested balance, December 31, 20231,83534.95

The total fair value of RSUs vested during the nine months ended December 31, 2023 and 2022 was $15.4 million and $7.0 million, respectively.

As of December 31, 2023, total unrecognized stock-based compensation expense, net of estimated forfeitures, related to unvested RSUs was $50.5 million, which is expected to be recognized over a weighted-average period of 2.78 years.

Performance-Based Restricted Stock Units (“PSUs”)

The PSUs have service-based and performance-based vesting conditions that are satisfied upon meeting certain financial performance targets.

The following table summarizes PSU activity (in thousands, except per share information):

Number of SharesWeighted-AverageGrant Date Fair Value
Unvested balance, March 31, 2023206$34.68
Granted16533.25
Vested(78)36.96
Forfeited(68)34.30
Unvested balance, December 31, 202322532.94

The total fair value of PSUs vested during the nine months ended December 31, 2023 and 2022 was $1.8 million and $0.4 million, respectively.

As of December 31, 2023, unamortized stock-based compensation expense, net of estimated forfeitures, related to unvested PSUs that are probable of vesting was $1.0 million, and is expected to be recognized over a weighted-average period of 1.27 years.

Stock-Based Compensation Expense

Total stock-based compensation expense recognized in the condensed consolidated statements of operations was as follows (in thousands):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Cost of revenue$2,466$2,695$7,205$7,209
Research and development3,0804,0028,8749,416
Sales and marketing4,0604,85612,75211,912
General and administrative2,1652,4316,7426,306
Restructuring——3,646—
Total stock-based compensation expense$11,771$13,984$39,219$34,843
  1. Net Income Per Share Attributable to Common Stockholders

The following table presents the reconciliation of the numerator and denominator for calculating basic and diluted net income per share (in thousands, except per share data):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Numerator
Net income$47,956$33,468$106,964$82,150
Denominator
Weighted-average shares used in computing net income per share attributable to Class A and Class B common stockholders, basic186,309192,805191,302192,963
Dilutive effect of stock options14,06519,11815,73720,491
Dilutive effect of common stock warrants4312296144
Dilutive effect of other share-based awards462013058
Weighted-average shares used in computing net income per share attributable to Class A and Class B common stockholders, diluted200,463212,065207,265213,656
Net income per share attributable to Class A and Class B common stockholders:
Basic$0.26$0.17$0.56$0.43
Diluted$0.24$0.16$0.52$0.38

The dilutive effect of stock options, common stock warrants, RSUs, PSUs, and the ESPP is reflected in diluted earnings per share using the treasury stock method.

Certain potentially dilutive securities have been excluded from the calculation of diluted net income per share during the applicable periods because their inclusion would have been anti-dilutive (in thousands):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Other share-based awards1,5831,2911,268491
Common stock warrants516516516516
Total2,0991,8071,7841,007
  1. Restructuring

In August 2023, the Company announced a restructuring plan (the “Restructuring Plan”) intended to simplify the Company’s operations and better align the Company’s resources with its priorities. The Restructuring Plan included a reduction of the Company’s workforce by approximately 10%. The actions associated with the workforce reduction under the Restructuring Plan were substantially completed as of December 31, 2023. The Company incurred $7.9 million in restructuring expense in the second quarter of fiscal 2024 in connection with the workforce reduction under the Restructuring Plan, consisting of $4.3 million of severance payments and employee benefits and $3.6 million of stock-based compensation expense for the accelerated vesting of equity awards.

The following table summarizes the activities related to the Restructuring Plan as of December 31, 2023 (in thousands):

Workforce Reduction
Liability as of July 1, 2023$—
Charges4,258
Payments(4,145)
Liability as of December 31, 2023$113

The liability as of December 31, 2023 for restructuring charges is included in accrued expenses and other current liabilities on the condensed consolidated balance sheets.

  1. Commitments and Contingencies

Minimum Guarantees

On October 8, 2021, the Company signed an amended agreement to revise and extend the existing partnership with U.S. News forsix years. This agreement can be terminated after three years by either party. Under this amended agreement, the Company pays U.S. News a portion of the revenue generated with the end customers, subject to annual minimum guarantees. As of December 31, 2023, the remaining annual minimum guarantees ranged from $3.6 million to $6.2 million. The total minimum guarantee for the remaining noncancelable period ofone year was $3.6 million, which is expected to be paid withinone year.

Other Contractual Commitments

Other contractual commitments relate mainly to third-party cloud infrastructure agreements and subscription agreements used to facilitate the Company’s operations.

The Company has a web hosting arrangement for 3 years ending December 31, 2024, with an annual commitment of $5.2 million. As of December 31, 2023, the total remaining commitment was $5.2 million, which was paid in January 2024.

Indemnification

The Company enters into indemnification provisions under agreements with other companies in the ordinary course of business, including, but not limited to, clients, business partners, landlords, and other parties involved in the performance of the Company’s services. Pursuant to these arrangements, the Company has agreed to indemnify, hold harmless, and reimburse the indemnified party for certain losses suffered or incurred by the indemnified party as a result of the Company’s activities. The terms of these indemnification agreements are generally perpetual. The maximum potential amount of future payments the Company could be required to make under these agreements is not determinable. The Company has not incurred material costs to defend lawsuits or settle claims related to these indemnification agreements. The Company maintains commercial general liability insurance and product liability insurance that may offset certain of its potential liabilities under these indemnification provisions.

In addition, the Company has agreed to indemnify its officers and directors and certain key employees while they are serving in good faith in their respective capacities. To date, there have been no material claims under these indemnification provisions.

Legal Matters

From time to time, the Company has become involved in claims and other legal matters arising in the ordinary course of business. The Company investigates these claims as they arise. Although claims are inherently unpredictable, the Company is currently not aware of any matters that, if determined adversely to the Company, would individually or taken together have a material effect on its results of operations, financial position, or cash flows. No material loss contingencies were recorded for the three and nine months ended December 31, 2023 and 2022.

  1. Leases

The Company has non-cancelable operating leases for the rental of office space with various expiration dates through 2030.

The components of lease expense were as follows (in thousands):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Operating lease cost$678$701$2,080$1,891
Variable lease cost161581187
Total lease cost$694$716$2,161$2,078

Supplemental cash flow information related to leases was as follows (in thousands):

Nine Months Ended December 31,
20232022
Cash paid for amounts included in measurement of lease liabilities—Operating cash flows$1,648$551

Supplemental balance sheet information related to leases was as follows:

December 31, 2023March 31, 2023
Weighted-average remaining lease term (in years)6.327.06
Weighted-average discount rate4.18%4.18%

Maturities of operating lease liabilities as of December 31, 2023 were as follows (in thousands):

Remainder of 2024$666
20252,717
20262,687
20272,497
20282,605
Thereafter6,052
Total future lease payments$17,224
Less: imputed interest(2,168)
Present value of lease liabilities$15,056
  1. Other Income, net

Other income, net consisted of the following (in thousands):

Three Months Ended December 31,Nine Months Ended December 31,
2023202220232022
Interest income$4,796$3,079$15,636$5,348
Realized loss on sale and redemption of marketable securities(260)(593)(402)(1,056)
Other expense(55)(25)(11)(119)
Other income, net$4,481$2,461$15,223$4,173
  1. Income Taxes

The Company’s tax provision for interim periods is determined using an estimate of its annual effective tax rate, adjusted for discrete items, if any.

The Company’s effective tax rates for the three and nine months ended December 31, 2023 were 23.9% and 22.1%, respectively, and for three and nine months ended December 31, 2022 were 18.3% and 14.8%, respectively. The Company's effective tax rate differs from the U.S. federal statutory rate, primarily due to state income taxes, stock-based compensation related tax benefits, which are subject to limitations for certain executive officers under IRC section 162(m), and federal and state research and development tax credits. The Company’s effective tax rate is based on forecasted annual income before income taxes which may fluctuate through the rest of the year.

The Company is only subject to income taxes in the United States. Significant judgment is required in evaluating the Company’s uncertain tax positions and determining the provision for income taxes. As of December 31, 2023 and March 31, 2023, the Company had unrecognized tax benefits (“UTBs”) of $9.1 million and $7.9 million, respectively, which are primarily included in income taxes payable, non-current in our consolidated balance sheets. If realized, $6.8 million would impact the effective tax rate while the remainder would reduce deferred tax assets subject to a full valuation allowance. The Company does not expect any material changes to its UTBs within the next 12 months.

  1. Segment and Geographic Information

The Company considers operating segments to be components of the Company in which separate financial information is available and is evaluated regularly by the Company’s chief operating decision maker in deciding how to allocate resources and in assessing performance. The chief operating decision maker for the Company is the Chief Executive Officer. The chief operating decision maker reviews financial information on a consolidated basis to make decisions about how to allocate resources and how to measure the Company’s performance. As such, the Company has determined that it hasone operating and reportable segment.

Substantially all of the Company’s long-lived assets were based in the United States as of December 31, 2023 and March 31, 2023. No country outside of the United States accounted for more than 10% of total revenue for the three and nine months ended December 31, 2023 and 2022. Substantially all of the Company’s revenue was derived in the United States for the three and nine months ended December 31, 2023 and 2022.

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