Customers Bancorp Inc

During the second quarter of 2024, no director or officer (as defined in Rule 16a-1(f) of the Exchange Act)adopted, terminated or modified any “Rule 10b5-1 trading arrangements” or “non-Rule 10b5-1 trading arrangements,” as each term is defined in Item 408(a) of Regulation S-K.

On August 5, 2024, Customers (i) entered into a written agreement with the FRB (“Written Agreement”) and (ii) agreed to the issuance of a consent order by the Commonwealth of Pennsylvania, Department of Banking and Securities, Bureau of Bank Supervision (“Consent Order”). The Written Agreement and Consent Order relate principally to aspects of compliance risk management, including risk management practices governing digital asset-related services; oversight by the Board of Directors of Customers Bancorp and the Bank; compliance with anti-money laundering regulations under the Bank Secrecy Act; and compliance with the regulations of the Office of Foreign Assets Control. The Board of Directors and management of Customers Bancorp and the Bank have already begun to take steps to address the issues identified in the Written Agreement and Consent Order and are committed to ensuring that all of the requirements of the Written Agreement and Consent Order are met.

The foregoing summary of the Written Agreement and Consent Order is not complete and is qualified in its entirety by reference to the full text of these documents, which are attached as Exhibit 10.2 and Exhibit 10.3, respectively, to this quarterly report, and are incorporated herein by reference.