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TWILIO INC

For the period ended Dec 31, 2024. Filed Feb 26, 2025.

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About this filing

A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2024 · Filed Feb 26, 2025

TWLO$214.21+3.7%Stored close · as of Nov 10, 2026

Extracted filing text, with the paragraph anchors used by the comparison.

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Contents

Item 15. Exhibit and Financial Statement Schedules

(a)The following documents are filed as part of this report:

  1. Financial Statements

See Index to Financial Statements at Item 8 herein.

  1. Financial Statement Schedules

Schedules not listed above have been omitted because they are not required, not applicable, or the required information is otherwise included.

  1. Exhibits

The exhibits listed below are filed as part of this Annual Report on Form 10-K or are incorporated herein by reference, in each case as indicated below.

EXHIBIT INDEX

ExhibitNumber · Incorporated by Reference
Description · Form · File No. · Exhibit · Filing Date
3.1Amended and Restated Certificate of Incorporation of Twilio Inc.10-Q001-378063.1August 1, 2024
3.2Fourth Amended and Restated Bylaws of Twilio Inc.8-K001-378063.1January 23, 2025
3.3Certificate of Retirement of Class B Common Stock of Twilio Inc, dated as of June 28, 20238-K001-378063.1June 29, 2023
4.1Indenture, dated as of March 9, 2021 by and between Twilio Inc. and U.S. Bank National Association, as Trustee8-K001-378064.1March 9, 2021
4.2First Supplemental Indenture, dated as of March 9, 2021, between Twilio Inc. and U.S. Bank National Association, as Trustee8-K001-378064.2March 9, 2021
4.3Form of 3.625% Senior Notes due 20298-K001-378064.3March 9, 2021
4.4Form of 3.875% Senior Notes due 20318-K001-378064.4March 9, 2021
4.5Description of the Registrant's Securities Registered Pursuant to Section 12 of the Securities Exchange Act of 1934Filed herewith
10.1*Form of Indemnification Agreement10-K001-3780610.1February 26, 2021
10.2*Twilio Inc. Amended and Restated 2008 Stock Option Plan and forms of Stock Option Agreement and form of Stock Option Grant Notice10-K001-3780610.2February 26, 2021
10.3*Twilio Inc. Amended and Restated 2016 Stock Option and Incentive Plan, and forms of agreements thereunder10-K001-3780610.3February 26, 2021
10.4*Twilio Inc. 2019 France Sub-Plan to the 2016 Stock Option and Incentive Plan10-Q001-3780610.2October 31, 2019
10.5*Cash-Based Award Agreement for Company Employees under the Twilio Inc. 2016 Stock Option and Incentive Plan8-K001-3780610.1February 22, 2023
10.6*Twilio Inc. Amended and Restated Non-Employee Director Compensation Policy10-Q001-3780610.4May 8, 2024
10.7*Twilio Inc. Amended and Restated 2016 Employee Stock Purchase Plan10-Q001-3780610.1October 31, 2019
10.8*Twilio Inc. Amended Chief Executive Officer Severance Plan8-K001-3780610.1October 4, 2024
10.9*Twilio Inc. Senior Executive Severance Plan8-K001-3780610.2October 4, 2024
10.10*Twilio Inc. Non-Employee Directors’ Deferred Compensation Program and forms thereunder10-Q001-3780610.6May 10, 2023
10.11*Twilio Inc. Executive Incentive Compensation Plan8-K001-3780610.1December 1, 2023
10.12*Offer Letter with Dana Wagner, dated as of October 7, 202110-K001-3780610.17February 22, 2022
10.13*Offer Letter with Aidan Viggiano, dated February 10, 202310-K001-3780610.14February 27, 2023
10.14*Separation Agreement and Release with Jeff Lawson, dated as of January 7, 20248-K001-3780610.2January 8, 2024
10.15*Offer Letter with Khozema Shipchandler, dated as of January 7, 20248-K001-3780610.1January 8, 2024
10.16Cooperation Agreement, dated March 30, 20248-K001-3780610.1April 1, 2024
10.17Sublease, dated as of August 30, 2018, by and between Salesforce.com, Inc. and Twilio Inc.10-Q001-3780610.1November 8, 2018
10.18Consent to Sublease Agreement, dated as of September 25, 2018, by and among Hudson Rincon Center, LLC, Salesforce.com Inc. and Twilio Inc.10-Q001-3780610.2November 8, 2018
10.19†Framework Agreement, dated as of February 26, 2021, by and among Twilio Inc., Carlyle Partners V Holdings, L.P. and Syniverse Corporation10-Q001-3780610.1May 6, 2021
10.20Framework Agreement Letter Agreement, dated as of August 16, 2021, by and among Twilio Inc., Carlyle Partners V Holdings, L.P. and Syniverse Corporation8-K001-378062.1August 17, 2021
10.21Second Framework Agreement Letter Agreement, dated as of May 13, 2022, by and among Twilio Inc., Carlyle Partners V Holdings, L.P. and Syniverse Corporation8-K001-378062.1May 16, 2022
19.1Policy on Insider Trading and DisclosureFiled herewith
19.2Special Trading Procedures for Designated PersonsFiled herewith
19.3Requirements for 10b5-1 Trading PlansFiled herewith
21.1List of Subsidiaries of Twilio Inc.Filed herewith
23.1Consent of KPMG, LLP, Independent Registered Public Accounting FirmFiled herewith
24.1Power of Attorney (included in signature page hereto)Filed herewith
31.1Certification of the Chief Executive Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002Filed herewith
31.2Certification of the Chief Financial Officer pursuant to Exchange Act Rules 13a-14(a) and 15d-14(a), as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002Filed herewith
ExhibitNumber · Incorporated by Reference
Description · Form · File No. · Exhibit · Filing Date
32.1** · Certifications of the Chief Executive Officer and Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 · Furnished herewith
97.1Twilio Inc. Compensation Recovery Policy10-K001-3780697.1February 27, 2024
101.INSInline XBRL Instance Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL documentFiled herewith
101.SCHInline XBRL Taxonomy Extension Schema Document.Filed herewith
101.CALInline XBRL Taxonomy Extension Calculation Linkbase Document.Filed herewith
101.DEFInline XBRL Taxonomy Extension Definition Linkbase Document.Filed herewith
101.LABXBRL Taxonomy Extension Label Linkbase Document.Filed herewith
101.PREInline XBRL Taxonomy Extension Presentation Linkbase Document.Filed herewith
104Cover Page with Interactive Data File (formatted as Inline XBRL with applicable taxonomy extension information contained in Exhibits 101).

† Certain portions of this exhibit have been omitted because they are not material, and they are the type of information that the registrant treats as private or confidential.

  • Indicates a management contract or compensatory plan or arrangement.

** The certifications furnished in Exhibit 32.1 hereto are deemed to accompany this Annual Report on Form 10-K and will not be deemed "filed" for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, except to the extent that the registrant specifically incorporates it by reference.

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