NATIONAL RESEARCH CORP
For the period ended Sep 30, 2024. Filed Nov 8, 2024.
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Sep 30, 2024 · Filed Nov 8, 2024
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Notes to Condensed Consolidated Financial Statements
| (1) | SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES |
Description of business and basis of presentation
National Research Corporation, doing business as NRC Health (“NRC Health,” the “Company,” “we,” “our,” “us” or similar terms), is a leading provider of analytics and insights that facilitate measurement and improvement of the patient and employee experience while also increasing patient engagement and customer loyalty for healthcare organizations in the United States. Our purpose is to humanize healthcare and support organizations in their understanding of each person they serve not as point-in-time insights, but as an ongoing relationship. We believe that understanding the story is the key to unlocking the highest-quality and truly personalized care. Our end-to-end solutions enable health care organizations to understand what matters most to each person they serve – before, during, after, and outside of clinical encounters – to gain a longitudinal understanding of how life and health intersect, with the goal of developing lasting, trusting relationships. Our portfolio of solutions represents a unique set of capabilities that individually and collectively provide value to our clients.
Our condensed consolidated balance sheet at December 31, 2023 was derived from our audited consolidated balance sheet as of that date. All other financial statements contained herein are unaudited and, in the opinion of management, include all adjustments (consisting only of normal recurring adjustments) that we consider necessary for a fair presentation of financial position, results of operations and cash flows in accordance with accounting principles generally accepted in the United States.
Information and footnote disclosures included in financial statements prepared in accordance with accounting principles generally accepted in the United States have been condensed or omitted. These condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and notes thereto that are included in our Form 10-K for the year ended December 31, 2023, filed with the Securities and Exchange Commission (the “SEC”) on February 27, 2024.
The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires management to make certain estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the financial statements and the reported amounts of revenue and expenses during the reporting period. Actual results could differ from those estimates.
The condensed consolidated financial statements include the accounts of the Company and our wholly-owned subsidiary, National Research Corporation Canada, until it was formally dissolved in August 2024. All significant intercompany transactions and balances have been eliminated.
Our Canadian subsidiary used Canadian dollars as its functional currency. We translated its assets and liabilities into U.S. dollars at the exchange rate in effect at the balance sheet date. We translated its revenue and expenses at the average exchange rate during the period. During December 2022, we substantially liquidated our investment in Canada. As a result, currency translation changes were recognized in Other income (expense), net in our Condensed Consolidated Statements of Income. In the three-month period ended June 30, 2024 we repatriated the remaining cash from Canada.
Revenue Recognition
We derive a majority of our revenues from our annually renewable subscription-based service agreements with our customers, which include performance measurement and improvement services, healthcare analytics and governance education services. Such agreements are generally cancelable on short or no notice without penalty. See Note 3 for further information about our contracts with customers. We account for revenue using the following steps:
| ● | Identify the contract, or contracts, with a customer; |
| ● | Identify the performance obligations in the contract; |
| ● | Determine the transaction price; |
| ● | Allocate the transaction price to the identified performance obligations; and |
| ● | Recognize revenue when, or as, we satisfy the performance obligations. |
Our revenue arrangements with a client may include combinations of more than one service offering which may be executed at the same time, or within close proximity of one another. We combine contracts with the same customer into a single contract for accounting purposes when the contract is entered into at or near the same time and the contracts are negotiated together. For contracts that contain more than one separately identifiable performance obligation, the total transaction price is allocated to the identified performance obligations based upon the relative stand-alone selling prices of the performance obligations. The stand-alone selling prices are based on an observable price for services sold to other comparable customers, when available, or an estimated selling price using a cost-plus margin or residual approach. We estimate the amount of total contract consideration we expect to receive for variable arrangements based on the most likely amount we expect to earn from the arrangement based on the expected quantities of services we expect to provide and the contractual pricing based on those quantities. We only include some or a portion of variable consideration in the transaction price when it is probable that a significant reversal in the amount of cumulative revenue recognized will not occur. We consider the sensitivity of the estimate, our relationship and experience with the client and variable services being performed, the range of possible revenue amounts and the magnitude of the variable consideration to the overall arrangement. The majority of our revenue arrangements are for a twelve-month period but we also have multi-year arrangements. Our revenue arrangements do not contain any significant financing element due to the contract terms and the timing between when consideration is received and when the service is provided. We typically bill customers annually or quarterly in advance of services but may also bill monthly.
Our arrangements with customers consist principally of four different types of arrangements: 1) subscription-based service agreements; 2) one-time specified services performed at a single point in time; 3) fixed, non-subscription service agreements; and 4) unit-priced service agreements.
*Subscription-based services -*Services that are provided under subscription-based service agreements represent a single promise to stand ready to provide reporting, tools and services throughout the subscription period as requested by the customer. These agreements are renewable at the option of the customer at the completion of the initial contract term for an agreed upon price increase each year. These agreements represent a series of distinct monthly services that are substantially the same, with the same pattern of transfer to the customer as the customer receives and consumes the benefits throughout the contract period. Accordingly, subscription services are recognized ratably over the subscription period.
One-time services–* *These agreements typically require us to perform a specific one-time service in a particular month. We are entitled to a fixed payment upon completion of the service. Under these arrangements, we recognize revenue at the point in time we complete the service and it is accepted by the customer.
Fixed, non-subscription services–* *These arrangements typically require us to perform an unspecified amount of services for a fixed price during a fixed period of time. Revenues are recognized over time based upon the costs incurred to date in relation to the total estimated contract costs. In determining cost estimates, management uses historical and forecasted cost information which is based on estimated volumes, external and internal costs and other factors necessary in estimating the total costs over the term of the contract. Changes in estimates are accounted for using a cumulative catch-up adjustment which could impact the amount and timing of revenue for any period.
Unit-price services–* *These arrangements typically require us to perform certain services on a periodic basis as requested by the customer for a per-unit amount which is typically billed in the months following the performance of the service. Revenue under these arrangements is recognized over the time the services are performed at the per-unit amount.
Revenue is presented net of any sales tax charged to our clients that we are required to remit to taxing authorities. We recognize contract assets or unbilled receivables related to revenue recognized for services completed but not invoiced to the clients. Unbilled receivables are classified as receivables when we have an unconditional right to contract consideration. A contract liability is recognized as deferred revenue when we invoice clients in advance of performing the related services under the terms of a contract. Deferred revenue is recognized as revenue when we have satisfied the related performance obligation.
Deferred Contract Costs
Deferred contract costs, net is stated at gross deferred costs less accumulated amortization. We defer commissions and incentives, including payroll taxes, and certain implementation costs if they are incremental and recoverable costs of obtaining a renewable customer contract. Deferred contract costs are amortized over the estimated term of the contract, including renewals, which generally ranges from three tofive years. The contract term was estimated by considering factors such as historical customer attrition rates and product life. The amortization period is adjusted for significant changes in the estimated remaining term of a contract. An impairment of deferred contract costs is recognized when the unamortized balance of deferred contract costs exceeds the remaining amount of consideration we expect to receive net of the expected future costs directly related to providing those services. We have elected the practical expedient to expense contract costs when incurred for any nonrenewable contracts with a term of one year or less. We deferred incremental costs of obtaining a contract of $297,000 and $69,000 in the three-month periods ended September 30, 2024 and 2023, respectively. We deferred incremental costs of obtaining a contract of $608,000 and $301,000 in the nine-month periods ended September 30, 2024 and 2023, respectively. Deferred contract costs, net of accumulated amortization was $1.2 million and $1.5 million at September 30, 2024 and December 31, 2023, respectively. Total amortization by expense classification for the periods ended September 30, 2024 and 2023 was as follows:
| Three months ended September 30, 2024 | Three months ended September 30, 2023 | Nine months ended September 30, 2024 | Nine months ended September 30, 2023 | |
|---|---|---|---|---|
| (In thousands) | ||||
| Direct Expenses | $30 | $67 | $128 | $146 |
| Selling, general and administrative expenses | 219 | 278 | 655 | 915 |
| Total amortization | $249 | $345 | $783 | $1,061 |
Additional expense included in selling, general and administrative expenses for impairment of costs capitalized due to lost clients was $3,000 and $26,000 for the three-month periods ended September 30, 2024 and 2023, respectively and $37,000 and $41,000 in the nine-month periods ended September 30, 2024 and 2023, respectively.
Trade Accounts Receivable
Trade accounts receivable are recorded at the invoiced amount. The allowance for doubtful accounts is our best estimate of the amount of probable credit losses in our existing accounts receivable, determined based on our historical write-off experience, current economic conditions and reasonable and supportable forecasts about the future. We review the allowance for doubtful accounts monthly. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.
The following table provides the activity in the allowance for doubtful accounts for the nine-month periods ended September 30, 2024 and 2023 (In thousands):
| Balance at Beginning of Period | Bad Debt Expense (Benefit) | Write-offs | Recoveries | Balance at End of Period | |
|---|---|---|---|---|---|
| Nine months ended September 30, 2024 | $75 | $(72) | $9 | $51 | $45 |
| Nine months ended September 30, 2023 | $65 | $100 | $89 | $9 | $85 |
Leases
We determine whether a lease is included in an agreement at inception. We recognize a lease liability and a right-of-use (“ROU”) asset on the balance sheet for our operating leases under which we are lessee. Operating lease ROU assets are included in operating lease right-of-use assets in our condensed consolidated balance sheet. Finance lease assets are included in property and equipment. Operating and finance lease liabilities are included in other current liabilities and other long-term liabilities. Certain lease arrangements may include options to extend or terminate the lease. We include these provisions in the ROU asset and lease liabilities only when it is reasonably certain that we will exercise that option. Lease expense for operating lease payments is recognized on a straight-line basis over the lease term and is included in direct expenses and selling, general and administrative expenses. Our lease agreements do not contain any residual value guarantees.
ROU assets represent our right to use an underlying asset for the lease term and lease liabilities represent our obligation to make lease payments during the lease term. ROU assets and lease liabilities are recorded at lease commencement based on the estimated present value of lease payments. Because the rate of interest implicit in each lease is not readily determinable, we use our estimated incremental collateralized borrowing rate at lease commencement, to calculate the present value of lease payments. When determining the appropriate incremental borrowing rate, we consider our available credit facilities, recently issued debt and public interest rate information.
Due to remote working arrangements, we reassessed our office needs and subleased our Seattle location under an agreement considered to be an operating lease beginning in May 2021. We have not been legally released from our primary obligations under the original lease and therefore we continue to account for the original lease separately. Rent income from the sublessee is included in the statement of operations on a straight-line basis as an offset to rent expense associated with the original operating lease included in other expenses.
Fair Value Measurements
Our valuation techniques are based on maximizing observable inputs and minimizing the use of unobservable inputs when measuring fair value. Observable inputs reflect readily obtainable data from independent sources, while unobservable inputs reflect our market assumptions. The inputs are then classified into the following hierarchy: (1) Level 1 Inputs—quoted prices in active markets for identical assets and liabilities; (2) Level 2 Inputs—observable market-based inputs other than Level 1 inputs, such as quoted prices for similar assets or liabilities in active markets, quoted prices for similar or identical assets or liabilities in markets that are not active, or other inputs that are observable or can be corroborated by observable market data; (3) Level 3 Inputs—unobservable inputs. There were no transfers between levels during the nine months ended September 30, 2024.
The following details our assets and liabilities measured at fair value on a recurring basis:
| Level 1 · Level 2 · Level 3 · Total | |||||||
|---|---|---|---|---|---|---|---|
| (In thousands) | |||||||
| Financial Assets: | |||||||
| Money Market Funds | $3,157 | $ | - | $ | - | $3,157 | |
| Total Cash Equivalents | $3,157 | $ | - | $ | - | $3,157 | |
| Financial Liabilities: | |||||||
| Contingent Consideration Liability | $ | - | - | $799 | $799 | ||
| Financial Assets: | |||||||
| Money Market Funds | $6,471 | $ | - | $ | - | $6,471 | |
| Total Cash Equivalents | $6,471 | $ | - | $ | - | $6,471 | |
Our contingent consideration liability relates to potential future payments to the former owners of Nobl Health (“Nobl”) which was acquired in the third quarter of 2024 (See Note 2). The potential future payments are contingent upon the achievement of certain customer contract metrics. Contingent consideration was recognized at the date of acquisition and is remeasured at each reporting date at its estimated fair value. The remeasured fair value could differ materially from the initial estimates and uses significant unobservable inputs classified as Level 3 inputs. We measured fair value using a discounted cash flow model based on the present value of expected future payments, which considers the likelihood of meeting contract thresholds at future payment dates. Significant increases or decreases to any of the inputs in isolation could result in a significantly higher or lower liability. The change to the contingent consideration liability from the acquisition date, at each reporting date and the final amount paid, which is capped at $1.0 million, will be recognized in earnings. We recorded an increase of $23,000 to the fair value of contingent consideration, from $776,000 at the acquisition date to $799,000 at September 30, 2024, which is included in selling, general and administrative expenses.
Our long-term debt described in Note 4 is recorded at historical cost. The fair value of fixed rate long-term debt in 2023 was classified in Level 2 of the fair value hierarchy and was estimated based primarily on estimated current rates available for debt of the same remaining duration and adjusted for nonperformance and credit. The fair value of our variable rate long-term debt is believed to approximate the carrying value because we believe the current rate reasonably estimates the current market rate for our debt.
The following are the carrying amount and estimated fair values of long-term debt:
| September 30, 2024 | December 31, 2023 | |
|---|---|---|
| (In thousands) | ||
| Total carrying amount of long-term debt | $48,742 | $36,787 |
| Estimated fair value of long-term debt | $48,742 | $36,403 |
The carrying amounts of accounts receivable, line of credit, accounts payable, and accrued expenses approximate their fair value. All non-financial assets that are not recognized or disclosed at fair value in the financial statements on a recurring basis, which includes ROU assets, property and equipment, goodwill, intangibles and cost method investments, are measured at fair value in certain circumstances (for example, when there is evidence of impairment). As of September 30, 2024 and December 31, 2023, there wasno indication of impairment related to these assets.
Annually, we consider whether the recorded goodwill and indefinite lived intangibles have been impaired. However, goodwill and intangibles must be tested between annual tests if an event occurs or circumstances change to indicate that it is more likely than not that an impairment loss has been incurred (“triggering event”).
Commitments and Contingencies
From time to time, we are involved in certain claims and litigation arising in the normal course of business. Management assesses the probability of loss for such contingencies and recognizes a liability when a loss is probable and estimable. Legal fees, net of estimated insurance recoveries, are expensed as incurred. We do not believe the final disposition of claims at September 30, 2024 will have a material adverse effect on our consolidated financial position, results of operations or liquidity.
| (2) | ACQUISITION |
On July 15, 2024, we entered a Stock Purchase Agreement to acquire all outstanding equity interests of Nobl, a provider of innovative rounding solutions for healthcare organizations, for cash delivered at closing of $6.0 million, subject to certain adjustments. We acquired Nobl to expand our portfolio of solutions and further support our experience partners in gathering real time employee and patient feedback. The Stock Purchase Agreement included a contingent consideration arrangement which requires payment of up to $1.0 million undiscounted to former owners of Nobl if recurring contract value exceeds $2.0 million. The amount is measured in December and June through June 2026 and paid in the following month. The potential undiscounted amount of all future contingent consideration payments that we may be required to pay ranges from $0 to $1.0 million. The fair value of the contingent consideration arrangement of $776,000 was estimated by using a discounted cash flow model. Contingent consideration is remeasured at each reporting period through settlement with the change recognized in selling, general and administrative expenses (See Note 1).
Total consideration paid for Nobl is as follows:
| ($ in thousands) | |
|---|---|
| Cash paid | $5,513 |
| Estimated fair value of Contingent Consideration | 776 |
| Fair value of total consideration transferred | $6,289 |
The acquisition was accounted for as a business combination, using the acquisition method of accounting, which requires the allocation of the purchase price to the tangible and intangible assets acquired and liabilities assumed based on their estimated fair values as of the acquisition date. The fair values assigned to the intangible assets acquired were determined based on management’s estimates and assumptions, as well as other information compiled by management, including third-party valuations that utilize customary valuation procedures and techniques. These values are preliminary, pending final measurement of tax accounts, current liabilities and goodwill. The following table summarizes the preliminary fair value of assets acquired and liabilities assumed at the acquisition date.
| Recognized Amounts of Assets Acquired and Liabilities Assumed | |
|---|---|
| ($ in thousands) | |
| Cash | $680 |
| Other current assets | 478 |
| Property and equipment | 15 |
| Customer related intangible | 580 |
| Technology | 830 |
| In process research & development | 890 |
| Goodwill | 4,595 |
| Other long-term assets | 72 |
| Total assets acquired | $8,140 |
| Current liabilities | 1,645 |
| Other long-term liabilities | 206 |
| Total liabilities assumed | 1,851 |
| Net assets acquired | $6,289 |
Customer related and developed technology intangible assets are being amortized over their estimated useful lives of 7 and 5 years, respectively and a total weighted average of 5.8 years. The goodwill and identifiable intangible assets are not deductible for tax purposes. Goodwill related to the acquisition was primarily attributable to anticipated synergies and economies of scale expected from combining Nobl’s operations with ours, and other intangibles that do not qualify for separate recognition.
In process research and development (“IPR&D”) consists of Nobl’s development activities related to a significant upgrade to Nobl’s proprietary platform. Once the project is completed, the carrying value of the IPR&D will be reclassified to software and amortized over the estimated useful life of the asset.
The financial results associated with the Nobl assets we acquired and liabilities we assumed are included in our consolidated financial statements from the date of acquisition, although the amounts are insignificant for 2024. Pro-forma information has not been presented because the amounts for 2024 are insignificant. Acquisition-related costs of $112,000 are included in selling, general and administrative expenses for the three and nine-month periods ended September 30, 2024.
| (3) | CONTRACTS WITH CUSTOMERS |
The following table disaggregates revenue for the three- and nine-month periods ended September 30, 2024 and 2023 based on timing of revenue recognition (in thousands):
| Three months ended September 30, | Nine months ended September 30, | |||
|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |
| Subscription services recognized ratably over time | $33,196 | $35,205 | $99,571 | $103,942 |
| Services recognized at a point in time | 1,489 | 1,200 | 3,765 | 3,224 |
| Fixed, non-subscription recognized over time | 925 | 1,249 | 2,356 | 2,703 |
| Unit price services recognized over time | 209 | 291 | 462 | 710 |
| Total revenue | $35,819 | $37,945 | $106,154 | $110,579 |
The following table provides information about receivables, contract assets, and contract liabilities from contracts with customers (In thousands):
| September 30, 2024 | December 31, 2023 | |
|---|---|---|
| Accounts receivables | $11,059 | $12,378 |
| Contract assets included in other current assets | $11 | $84 |
| Deferred Revenue, current portion | $17,301 | $14,834 |
| Noncurrent Deferred Revenue included in other long-term liabilities | $41 | - |
Significant changes in contract assets and contract liabilities during the nine-month periods ended September 30, 2024 and 2023 are as follows (in thousands):
| 2024 · 2023 | ||||||
|---|---|---|---|---|---|---|
| Contract Asset · Deferred Revenue · Contract Asset · Deferred Revenue | ||||||
| Increase (Decrease) | ||||||
| Revenue recognized that was included in deferred revenue at beginning of year due to completion of services | $ | - | $(14,355) | $ | - | $(14,473) |
| Increases due to invoicing of client, net of amounts recognized as revenue | - | 15,966 | - | 15,602 | ||
| Increases due to acquisition | - | 948 | ||||
| Decreases due to completion of services (or portion of services) and transferred to accounts receivable | (83) | - | (93) | - | ||
| Change due to cumulative catch-up adjustments arising from changes in expected contract consideration | - | (51) | - | (89) | ||
| Increases due to revenue recognized in the period with additional performance obligations before invoicing | 10 | - | 29 | - | ||
We have elected to apply the practical expedient to not disclose the value of unsatisfied performance obligations for contracts with an original expected length of one year or less. Total remaining contract revenue for contracts with original duration of greater than one year expected to be recognized in the future related to performance obligations that are unsatisfied at September 30, 2024 approximated $69.4 million, of which $6.4 million, $26.9 million, $23.4 million, $10.8 million, $1.3 million and $623,000 are expected to be recognized during 2024,2025,2026,2027,2028 and 2029, respectively.
| (4) | INCOME TAXES |
The effective tax rate for each of the three-month periods ended September 30, 2024 and 2023 was 22%. The effective tax rate for the nine-month periods ended September 30, 2024 increased to 23% from 22% for the same period in 2023. The change in the nine-month periods was mainly due to decreased tax benefits of $55,000 from the exercise of share-based compensation awards and higher state income taxes of approximately $241,000 which fluctuate based on various apportionment factors and rates for the states in which we operate.
| (5) | CREDIT AGREEMENT |
Our long-term debt consists of the following:
| September 30, 2024 | December 31, 2023 | |
|---|---|---|
| (In thousands) | ||
| Term Loan | $14,547 | $17,787 |
| Delayed Draw Term Loan | 34,195 | 19,000 |
| Less: current portion | (3,721) | (7,214) |
| Less: unamortized debt issuance costs | (111) | (103) |
| Notes payable, net of current portion | $44,910 | $29,470 |
Our amended and restated credit agreement (the “Credit Agreement”) with First National Bank of Omaha (“FNB”) includes (i) a $30.0 million revolving credit facility (the “Line of Credit”), (ii) a $23.4 million term loan (the “Term Loan”) and (iii) a $75.0 million delayed draw-down term facility (the “Delayed Draw Term Loan” and, together with the Line of Credit and the Term Loan, the “Credit Facilities”). We may use the Delayed Draw Term Loan through May 2026 to fund dividends, any permitted future business acquisitions, capital expenditures or repurchases of our common stock. The Line of Credit is available to fund ongoing working capital needs and for other general corporate purposes.
Our Credit Facilities were amended on August 5, 2024, which (i) extended the maturity of the Line of Credit, (ii) extended the commitment date until which FNB will make loans available under the Delayed Draw Term Loan, (iii) revised the payments on the current balances of the Term Loan and the Delayed Draw Term Loan and any future balances on the Delayed Draw Term Loan to monthly installments amortized over ten-year periods, (iv) revised the interest rate on the Term Loan from a fixed 5% rate to a floating rate based on the 30-day Secured Overnight Financing Rate (“SOFR”), (v) extended the use of the Delayed Draw Term Loan to include dividends, stock repurchases, acquisitions and capital expenditures and (vi) increased the allowable building renovations excluded from the fixed charge coverage ratio covenant.
Borrowings under the Term Loan, Delayed Draw Term Loan and Line of Credit, if any, accrue interest at a floating rate equal to the SOFR plus 235 basis points (7.55% at September 30, 2024), which is payable monthly.
Principal payments on our amended Term Loan are due in monthly installments of $92,800 through May 2027 and a ballon payment for the remaining balance of $11.6 million is due May 28, 2027.
Principal payments are due on the Delayed Draw Term Loan in monthly installments of $220,882 through May 2027 and a balloon payment for the remaining balance of $27.1 million is due in May 28, 2027. We had the availability to borrow an additional $39 million on the Delayed Draw Term Loan at September 30, 2024.
Principal amounts outstanding under the Line of Credit are due and payable in full at maturity, in May 2027. As of September 30, 2024, we had $5.0 million of borrowings outstanding and the availability to borrow $25.0 million on the Line of Credit. The weighted average borrowings on the Line of Credit for the three-month periods ended September 30, 2024 and 2023 were $8.0 million and $543,000, respectively. The weighted average borrowings on the Line of Credit for the nine-month periods ended September 30, 2024 and 2023 were $9.0 million and $183,000, respectively. The weighted average interest rate on borrowings on the Line of Credit during the three-month periods ended September 30, 2024 and 2023 were 7.65% and 7.68%, respectively. The weighted average interest on borrowings on the Line of Credit during the nine-month periods ended September 30, 2024 was 7.67% and 7.68%, respectively.
We are obligated to pay ongoing unused commitment fees quarterly in arrears at a rate of 0.20% per annum based on the actual daily unused portions of the Line of Credit and the Delayed Draw Term Loan facility.
The Credit Agreement is collateralized by substantially all of our assets, subject to permitted liens and other agreed exceptions, and contains customary representations, warranties, affirmative and negative covenants (including financial covenants) and events of default. The negative covenants include, among other things, restrictions regarding the incurrence of indebtedness and liens, repurchases of our common stock and acquisitions, subject in each case to certain exceptions. Pursuant to the Credit Agreement, we are required to maintain a minimum fixed charge coverage ratio of 1.10 x for all testing periods throughout the term(s) of the Credit Facilities, which calculation excludes, unless our liquidity falls below a specified threshold, (i) any cash dividend in a fiscal quarter that, together with all other cash dividends paid or declared during such fiscal quarter, exceeds $5.5 million in total cash dividends paid or declared, (ii) the portion of the purchase price for any permitted share repurchase of our shares paid with cash on hand, (iii) the portion of any acquisition consideration for a permitted acquisition paid with cash on hand, and (iv) up to $27.5 million of costs associated with our building renovation from or after January 1, 2023. We are also required to maintain a cash flow leverage ratio of 3.00 x or less for all testing periods throughout the term(s) of the Credit Facilities. All obligations under the Credit Facilities are to be guaranteed by each of our direct and indirect wholly owned domestic subsidiaries, if any, and, to the extent required by the Credit Agreement, direct and indirect wholly owned foreign subsidiaries.
| (6) | SHARE-BASED COMPENSATION |
We measure and recognize compensation expense for all share-based payments based on the grant-date fair value of those awards. All of our existing stock option awards and unvested stock awards have been determined to be equity-classified awards. We account for forfeitures as they occur. We refer to our restricted stock awards as “non-vested” stock in these condensed consolidated financial statements.
Our 2004 Non-Employee Director Stock Plan, as amended (the “2004 Director Plan”), is a nonqualified plan that provides for the granting of options with respect to 3,000,000 shares of our common stock. The 2004 Director Plan provides for grants of nonqualified stock options to each of our directors who we do not employ. On the date of each annual meeting of shareholders, options to purchase shares of common stock equal to an aggregate grant date fair value of $100,000 are granted to each non-employee director that is elected or retained as a director at each such meeting. Stock options vest approximatelyone year following the date of grant and option terms are generally the earlier often years following the date of grant, orthree years from the termination of the non-employee director’s service.
Our 2006 Equity Incentive Plan (the “2006 Equity Incentive Plan”), as amended, provides for the granting of stock options, stock appreciation rights, restricted stock, performance shares and other share-based awards and benefits up to an aggregate of 1,800,000 shares of our common stock. Stock options granted may be either incentive stock options or nonqualified stock options. Options to purchase shares of common stock are typically granted with exercise prices equal to the fair value of the common stock on the date of grant. We do, in certain limited situations, grant options with exercise prices that exceed the fair value of the common stock on the date of grant.
Performance-Based Stock Option Awards
We grant stock options to selected executives with vesting contingent upon meeting certain Company-wide performance goals. The performance goals for options issued in 2024 are based on reaching a total recurring contract value target, measured at the end of the performance period, December 31, 2026. Vesting is also dependent upon remaining in our employment through the performance period. The performance awards issued in 2024 have asix-year contractual term. We recognize compensation expense prospectively from the date it is deemed probable that the performance goal will be met through the end of the performance period. We did not recognize compensation expense related to performance-based awards in 2024 since achieving the performance goals was not deemed probable. We granted 404,833 performance-based stock option awards during the nine-month period ended September 30, 2024. No performance-based stock options were awarded in 2023.
The fair value of performance-based stock options granted was estimated using a Black-Scholes valuation model with the following weighted average assumptions:
| Expected dividend yield at date of grant | 1.44% |
|---|---|
| Expected stock price volatility | 33.83% |
| Risk-free interest rate | 4.13% |
| Expected life of options (in years) | 4.0 |
The risk-free interest rate assumptions were based on the U.S. Treasury yield curve in effect at the time of the grant. The expected volatility was based on historical monthly price changes of our stock based on the expected life of the options at the date of grant. The expected life of options is the average number of years we estimate that options will be outstanding. We consider groups of associates that have similar historical exercise behavior separately for valuation purposes.
The following table summarizes performance-based stock option activity under the 2006 Equity Incentive Plan for the nine-month period ended September 30, 2024:
| Number of Options · Weighted Average Exercise Price · Weighted Average Remaining Contractual Terms (Years) · Aggregate Intrinsic Value (In thousands) | ||||||
|---|---|---|---|---|---|---|
| Outstanding at December 31, 2023 · - · $ · - | ||||||
| Granted | 404,833 | $39.54 | ||||
| Exercised | - | $ | - | |||
| Forfeited | - | $ | - | |||
| Outstanding at September 30, 2024 | 404,833 | $39.54 | 5.30 | $ | - | |
| Exercisable at September 30, 2024 | - | $ | - | - | $ | - |
Service-Based Stock Option Awards
We also grant stock options to directors and selected executives with vesting based on specified service periods. Vesting terms vary with each grant and option awards are generally five toten years following the date of grant. We recognize compensation expense on a straight-line basis over the service period specified in the award. We granted 54,530 and 96,359 service-based stock option awards during the nine-month periods ended September 30, 2024 and 2023, respectively.
The fair value of service-based stock options granted in 2024 was estimated using a Black-Scholes valuation model with the following weighted average assumptions:
| Expected dividend yield at date of grant | 1.94% |
|---|---|
| Expected stock price volatility | 33.75% |
| Risk-free interest rate | 4.50% |
| Expected life of options (in years) | 5.0 |
The risk-free interest rate assumptions were based on the U.S. Treasury yield curve in effect at the time of the grant. The expected volatility was based on historical monthly price changes of our stock based on the expected life of the options at the date of grant. The expected life of options is the average number of years we estimate that options will be outstanding. We consider groups of associates that have similar historical exercise behavior separately for valuation purposes.
The following table summarizes service-based stock option activity under the 2006 Equity Incentive Plan and the 2004 Director Plan for the nine-month period ended September 30, 2024:
| Number of Options | Weighted Average Exercise Price | Weighted Average Remaining Contractual Terms (Years) | Aggregate Intrinsic Value (In thousands) | |
|---|---|---|---|---|
| Outstanding at December 31, 2023 | 569,168 | $35.72 | ||
| Granted | 54,530 | $29.76 | ||
| Exercised | 75,283 | $23.27 | ||
| Forfeited | 56,805 | $43.83 | ||
| Outstanding at September 30, 2024 | 491,610 | $36.03 | 5.47 | $567 |
| Exercisable at September 30, 2024 | 344,000 | $34.50 | 4.41 | $567 |
There was $584,000 of cash received from stock options exercised for the nine-month period ended September 30, 2023, andno cash received from options exercised in the nine-month periods ended September 30, 2024. We recognized $189,000 and $198,000 of non-cash compensation for three-month periods ended September 30, 2024 and 2023, respectively, and $252,000 and $752,000 of non-cash compensation for the nine-month periods ended September 30, 2024 and 2023, respectively, related to options, which is included in selling, general and administrative expenses.
As of September 30, 2024, the total unrecognized compensation cost related to non-vested performance-based and service-based stock option awards was approximately $5.4 million which was expected to be recognized over a weighted average period of 2.2 years.
Non-vested Stock Awards
No non-vested shares of common stock were granted under the 2006 Equity Incentive Plan during the nine-month periods ended September 30, 2024 and 2023. As of September 30, 2024, there wereno non-vested shares of common stock outstanding andno related remaining unrecognized compensation cost to recognize. We recognized non-cash compensation benefit of $130,000 for the three-month period ended September 30, 2023, and $156,000 and $75,000 for the nine-month periods ended September 30, 2024 and 2023, respectively, related to this non-vested stock, which is included in selling, general and administrative expenses. There wasno non-cash compensation related to non-vested stock awards in the three-month period ended September 30, 2024.The following table summarizes information regarding non-vested stock granted to associates under the 2006 Equity Incentive Plan for the nine-month period ended September 30, 2024:
| Common Stock Outstanding · Weighted Average Grant Date Fair Value Per Share | |||
|---|---|---|---|
| Outstanding at December 31, 2023 | 6,058 | $42.92 | |
| Granted | - | - | |
| Vested | - | - | |
| Forfeited | (6,058) | 42.92 | |
| Outstanding at September 30, 2024 | - | $ | - |
| (7) | GOODWILL AND OTHER INTANGIBLE ASSETS |
The following represents the carrying amount of goodwill:
| Gross | Accumulated Impairment | Net | |
|---|---|---|---|
| (In thousands) | |||
| Balance at December 31, 2023 | $62,328 | $(714) | $61,614 |
| Goodwill acquired | 4,595 | - | 4,595 |
| Balance at September 30, 2024 | $66,923 | $(714) | $66,209 |
Intangible assets consisted of the following:
| September 30, 2024 | December 31, 2023 | |
|---|---|---|
| (In thousands) | ||
| Non-amortizing intangible assets: | ||
| Indefinite trade name | $1,191 | $1,191 |
| Amortizing intangible assets: | ||
| Customer related | 9,772 | 9,192 |
| Technology | 2,790 | 1,959 |
| Trade names | 1,572 | 1,572 |
| Total amortizing intangible assets | 14,134 | 12,723 |
| Accumulated amortization | (12,612) | (12,443) |
| Other intangible assets, net | $2,713 | $1,471 |
| (8) | PROPERTY AND EQUIPMENT |
| September 30, 2024 | December 31, 2023 | |
|---|---|---|
| (In thousands) | ||
| Property and equipment | $76,319 | $63,874 |
| Accumulated depreciation | 39,999 | 35,669 |
| Property and equipment, net | $36,320 | $28,205 |
| (9) | EARNINGS PER SHARE |
Basic net income per share was computed using the weighted-average shares of common stock outstanding during the period.
Diluted net income per share was computed using the weighted-average shares of common stock and, if dilutive, the potential common stock outstanding during the period. Potential shares of common stock consist of the incremental common stock issuable upon the exercise of stock options and vesting of restricted stock. The dilutive effect of outstanding stock options is reflected in diluted earnings per share by application of the treasury stock method.
We had 402,822 and 275,064 options of common stock for the three-month periods ended September 30, 2024 and 2023, respectively, which have been excluded from the diluted net income per share computation because their inclusion would be anti-dilutive. We had 406,713 and 268,838 options of common stock for the nine-month periods ended September 30, 2024 and 2023, respectively, which have been excluded from the diluted net income per share computation because their inclusion would be anti-dilutive.
| For the Three Months Ended September 30 | For the Nine Months Ended September 30 | |||
|---|---|---|---|---|
| 2024 | 2023 | 2024 | 2023 | |
| (In thousands, except per share data) | ||||
| Numerator for net income per share – basic: | ||||
| Net income | $5,688 | $7,876 | $18,223 | $22,113 |
| Allocation of distributed and undistributed income to unvested restricted stock shareholders | - | (2) | (2) | (5) |
| Net income attributable to common shareholders | 5,688 | 7,874 | 18,221 | 22,108 |
| Denominator for net income per share – basic: | ||||
| Weighted average common shares outstanding – basic | 23,721 | 24,560 | 23,820 | 24,574 |
| Net income per share – basic | $0.24 | $0.32 | $0.76 | $0.90 |
| Numerator for net income per share – diluted: | ||||
| Net income attributable to common shareholders for basic computation | 5,688 | 7,874 | 18,221 | 22,108 |
| Denominator for net income per share – diluted: | ||||
| Weighted average common shares outstanding – basic | 23,721 | 24,560 | 23,820 | 24,574 |
| Weighted average effect of dilutive securities – stock options | 24 | 135 | 48 | 141 |
| Denominator for diluted earnings per share – adjusted weighted average shares | 23,745 | 24,695 | 23,868 | 24,715 |
| Net income per share – diluted | $0.24 | $0.32 | $0.76 | $0.89 |
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.