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HEALTHSTREAM INC

For the period ended Dec 31, 2023. Filed Feb 26, 2024.

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About this filing

A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 26, 2024

HSTM$28.85-0.1%Stored close · as of Nov 9, 2026

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Contents

Notes to Consolidated Financial Statements

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Description of Business

HealthStream, Inc. (the "Company") was incorporated in1990 as a Tennessee corporation and is headquartered in Nashville, Tennessee. The Company primarily provides Software-as-a-Service ("SaaS") based applications for healthcare organizations—all designed to improve business and clinical outcomes by supporting the people who deliver patient care. The Company is focused on helping healthcare organizations meet their ongoing clinical development, talent management, training, education, assessment, competency management, safety and compliance, scheduling, and provider credentialing, privileging, and enrollment needs. The Company is organized and operated according to its One HealthStream approach, with its hStream technology platform at the center of that approach. Increasingly, SaaS-based applications in its diverse ecosystem of solutions utilize its proprietary hStream technology platform to enhance their value proposition by creating interoperability with and among other applications.

Recognition of Revenue

In accordance with Accounting Standards Codification ("ASC")606, Revenue from Contracts with Customers, the Company's revenues are recognized when control of the promised goods or services is transferred to the customer in an amount that reflects the consideration the Company expects to be entitled in exchange for transferring those goods or services.

Revenue is recognized based on the followingfive step model:

•Identification of the contract with a customer
•Identification of the performance obligations in the contract
•Determination of the transaction price
•Allocation of the transaction price to the performance obligations in the contract
•Recognition of revenue when, or as, the Company satisfies a performance obligation

Subscription revenues primarily consist of fees in consideration of providing customers access toone or more of its SaaS-based solutions and/or courseware subscriptions, as well as fees related to licensing agreements, all of which include routine customer support and technology enhancements. Revenue is generally recognized over time during the contract term beginning when the service is made available to the customer. Subscription contracts are generally non-cancelable,one tofive years in length, and billed annually, semi-annually, quarterly, or monthly in advance.

Professional services revenues primarily consist of fees for implementation and onboarding services, consulting, and training. The majority of professional services contracts are billed in advance based on a fixed price basis, and revenue is recognized over time as the services are performed. For both subscription services and professional services, the time between billing the customer and when performance obligations are satisfied is generallynot significant.

Contracts with customers often contain promises for multiple goods and services. For these contracts, the Company accounts for the promised goods and services in its contracts as separate performance obligations if they are distinct. The contract price, which represents transaction price when the contract reflects a fixed fee arrangement, or management’s estimate of variable consideration including application of the constraint when the contract doesnot have a fixed fee, is allocated to the separate performance obligations on a relative standalone selling price basis. The Company generally determines standalone selling prices based on the standard list price for each product, taking into consideration certain factors, including contract length and the number of subscriptions within the contract.

The Company receives payments from customers based on billing schedules established in its contracts. Accounts receivable - unbilled represent contract assets related to its conditional right to consideration for subscription and professional services contracts where performance has occurred under the contract. Accounts receivable are primarily comprised of trade receivables that are recorded at the invoice amount, net of an allowance for credit losses, when the right to consideration becomes unconditional.

Deferred revenue represents contract liabilities that are recorded when cash payments are received or are due in advance of satisfaction of performance obligations.

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Basis of Presentation

The Consolidated Financial Statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.

Business Segments

The Company’s chief operating decision maker ("CODM") is its Chief Executive Officer. Since* January 1, 2023**,* the Company’s business has been organized and managed around a consolidated, enterprise approach, including with regard to technology, operations, accounting, internal reporting (including the nature of information reviewed by the CODM), organization structure, compensation, performance assessment, and resource allocation. The Company’s CODM uses consolidated financial information to make operating decisions, assess financial performance, and allocate resources. Discrete financial information to measure profitability isnot prepared at any other level. Taking these factors into account, since* January 1, 2023**,* the Company has a single reportable segment, such that the Company has presented historical financial information and comparable performance on a single segment basis in this Annual Report on Form10-K for the year ended* December 31, 2023**.*

Use of Estimates

The Consolidated Financial Statements are prepared in accordance with United States generally accepted accounting principles. These accounting principles require management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates and such differences could be material to the Consolidated Financial Statements.

Cash Equivalents

The Company considers cash equivalents to be unrestricted, highly liquid investments with initial maturities of less thanthree months.

Marketable Securities

Marketable securities are classified as available for sale and are stated at fair market value, with the unrealized gains and losses, net of tax, reported in other accumulated comprehensive income (loss) on the accompanying Consolidated Balance Sheets. Realized gains and losses and declines in market value due to credit-related factors on investments in marketable securities are included in other income, net on the accompanying Consolidated Statements of Income. The cost of securities sold is based on the specific identification method. Interest and dividends on securities classified as available for sale are included in other income, net on the accompanying Consolidated Statements of Income. Premiums and discounts are amortized over the life of the related available for sale security as an adjustment to the yield using the effective interest method.

Deferred Commissions

Deferred commissions represent incremental costs to acquire contracts with customers, such as the sales commission payment and associated payroll taxes, which are capitalized and amortized consistent with the transfer of the goods or services to the customer over the expected period of benefit. Capitalized contract costs are included under the caption deferred commissions in the accompanying Consolidated Balance Sheets. The expected period of benefit is the contract term, except when the capitalized commission is expected to provide economic benefit to the Company for a period longer than the contract term, such as for new customer or incremental sales where renewals are expected and renewal commissions arenot commensurate with initial commissions. Non-commensurate commissions are amortized over the greater of the contract term or technological obsolescence period ofthree years.

Prepaid Royalties

Prepaid royalties represent advance payments to business partners under revenue sharing arrangements for which the Company sells and delivers such partner products to its customers. Royalties are typically paid in advance at the commencement of the subscription period or periodically throughout the subscription period, such as in quarterly, bi-annual, or annual installments. Royalty payments are amortized over the term of the underlying subscription contracts, which generally range fromone tofive years, in order to match the direct royalty costs to the same period the subscription revenue is recognized. Amortization of prepaid royalties is included under the caption cost of revenues (excluding depreciation and amortization) in the accompanying Consolidated Statements of Income.

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Allowance for Credit Losses

The Company estimates its allowance for credit losses based on its historical collection experience, a review in each period of the aging status of the then-outstanding accounts receivable, and external market factors. Uncollectible receivables are written-off in the period management believes it has exhausted its ability to collect payment from the customer. Expected credit losses are recorded under the caption other general and administrative expenses in the accompanying Consolidated Statements of Income.

Changes in the allowance for credit losses and the amounts charged to bad debt expense for thethree years ended* December**31,* 2023 were as follows (in thousands):

Allowance Balance at Beginning of Period · Charged to Costs and Expenses · Write-offs · Allowance Balance at End of Period
2023$544$1,021$(784)$781
2022853385(694)544
2021549723(419)853

Capitalized Software and Content Development

Capitalized software and content development is stated on the basis of cost and is presented net of accumulated amortization. The Company capitalizes costs incurred during the development phase for projects to develop software and content. These assets are generally amortized using the straight-line method over three years. The Company capitalized $25.5 million and $23.8 million during2023 and2022, respectively. Amortization of capitalized software development was $22.0 million, $18.9 million, and $15.6 million during2023,2022, and2021, respectively. Maintenance and operating costs are expensed as incurred. As of* December 31, 2023and2022*, there wereno capitalized software development costs for external computer software developed for resale.

Fair Value Measurements

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market in an orderly transaction between market participants at the measurement date. The fair value hierarchy prioritizes the inputs to valuation techniques used in measuring fair value. There arethree levels to the fair value hierarchy based on the reliability of inputs, as follows:

Level1 – Observable inputs that reflect quoted prices (unadjusted) for identical assets or liabilities in active markets.

Level 2 – Inputs other than quoted prices included in Level1 that are observable for the asset or liability, either directly or indirectly.

Level 3 – Unobservable inputs in which little orno market data exists, therefore requiring the Company to develop its own assumptions.

The Company evaluates assets and liabilities subject to fair value measurements on a recurring basis to determine the appropriate level at which to classify them for each reporting period. This determination* mayrequire significant judgments to be made by the Company. At December 31, 2023and2022*, the Company's assets measured at fair value on a recurring basis consisted of marketable securities, which are classified as available for sale (see Note4 – Marketable Securities).

Property and Equipment

Property and equipment are stated on the basis of cost. Depreciation is provided on the straight-line method over the following estimated useful lives, except for leasehold improvements, which are amortized over the shorter of the estimated useful life or their respective lease term.

Years
Furniture and fixtures5 - 7
Equipment3

Goodwill

Goodwill represents the excess of purchase price in a business combination over the fair value of the net identifiable assets acquired, including intangible assets. The carrying amount of its goodwill is evaluated for impairment at least annually during thefourth quarter and whenever events or changes in facts or circumstances indicate that impairment* mayexist. In accordance with ASC350,* Intangibles–* Goodwill and Other*, companies* mayopt tofirst* assess qualitative factors to determine whether it is more likely thannot that the fair value of a reporting unit is less than its carrying amount. A qualitative assessment includes factors such as financial performance, industry and market metrics, and other factors affecting the reporting unit. If this assessment concludes that it is more likely thannot that the fair value of a reporting unit exceeds its carrying value, then goodwill isnot considered impaired andno further impairment testing is required. Conversely, if the qualitative assessment concludes that it is more likely thannot that the fair value of a reporting unit is less than its carrying value, the Company must then compare the fair value of the reporting unit to its carrying value. The Company determines fair value of the reporting unit using both income and market-based models. These models require the use of various assumptions relating to cash flow projections, growth rates, discount rates, and terminal value calculations. There wereno goodwill impairments identified or recorded for the years ended* December 31, 2023*,2022, or2021.

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Intangible Assets

The Company estimates fair values of intangible assets using the income and cost methods, which are based on management’s estimates and assumptions. As of* December 31, 2023*, intangible assets include customer relationships, internally developed technologies, non-competition agreements, and trade names. Intangible assets that are considered to have definite useful lives are being amortized on a straight-line basis over periods ranging betweentwo andeighteen years. The weighted average amortization period for definite lived intangible assets as of* December 31, 2023* was 11.7 years. Intangible assets considered to have indefinite useful lives are evaluated for impairment at least annually during thefourth quarter, and all intangible assets are reviewed for impairment whenever events or changes in facts or circumstances indicate that the carrying amount of the assets* may**not* be recoverable. There wereno intangible asset impairments identified or recorded for the years ended* December 31, 2023*,2022, or2021.

Long-Lived Assets

Long-lived assets to be held for use are reviewed for events or changes in facts and circumstances, both internally and externally, which* mayindicate that an impairment of long-lived assets held for use is present. Purchases of long-lived assets (including capitalized software and content development costs) totaled $27.3 million, $25.9 million, and $23.4 million for the years ended December 31, 2023,2022, and2021, respectively. The Company measures any impairment using observable market values or discounted future cash flows from the related long-lived assets. The cash flow estimates and discount rates incorporate management’s best estimates, using appropriate and customary assumptions and projections at the date of evaluation. Management periodically evaluates whether the carrying value of long-lived assets, including intangible assets, property and equipment, capitalized software development, deferred commissions, and other assets will be recoverable. There wereno long-lived asset impairments identified or recorded for the years ended December 31, 2023*,2022, or2021.

Non-Marketable Equity Investments

Non-marketable equity investments in limited liability companies with specific ownership accounts for each investornot resulting in a controlling financial interest are accounted for using the equity method of accounting. Non-marketable equity investments of preferred stock in corporations that donot result in a controlling financial interest are accounted for using the measurement alternative for equity investments that donot have readily determinable fair values. Accounting Standards Update ("ASU")2016-01, Financial Instruments–* Overall (Subtopic825-10)* requires equity investments (except those accounted for under the equity method of accounting or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. The fair value of non-marketable equity investments isnot estimated if there areno identified events or changes in circumstances that* may*have a significant adverse effect on the fair value of the investment. The proportionate share of income or loss from equity method investments and any changes in fair value of investments accounted for using the measurement alternative are recorded under the caption other income, net in the accompanying Consolidated Statements of Income.

Financial Instruments

The Company has various financial instruments, including cash and cash equivalents, accounts receivable, accounts receivable-unbilled, accounts payable, and accrued liabilities. The carrying amounts of these financial instruments approximate fair value because of the short-term maturity or short-term nature of such instruments. The Company also has marketable securities, which are recorded at approximate fair value based on quoted market prices or alternative pricing sources (see Note4 – Marketable Securities) and non-marketable equity investments, which are recorded under the equity method or under the measurement alternative (see Note15 - Non-Marketable Equity Investments).

Advertising

The Company expenses the costs of advertising as incurred. Advertising expense for the years ended* December 31, 2023*,2022, and2021 was $1.5 million, $1.9 million, and $1.9 million, respectively, and is included under the caption sales and marketing expense in the accompanying Consolidated Statements of Income.

Shipping and Handling Costs

Shipping and handling costs that are associated with delivering products and services are included under the caption cost of revenues (excluding depreciation and amortization) in the accompanying Consolidated Statements of Income.

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Income Taxes

Income taxes are accounted for using the asset and liability method, whereby deferred tax assets and liabilities are determined based on the temporary differences between the financial statement and tax bases of assets and liabilities measured at tax rates that will be in effect for the year in which the differences are expected to affect taxable income. Management evaluates all available evidence, both positive and negative, to determine whether, based on the weight of that evidence, a valuation allowance is needed. Future realization of the tax benefit of an existing deductible temporary difference or carryforward ultimately depends on the existence of sufficient taxable income of the appropriate character within the carryback or carryforward period available under the tax law. There arefour possible sources of taxable income that* maybe available under the tax law to realize a tax benefit for deductible temporary differences and carryforwards:1) future reversals of existing taxable temporary differences,2) future taxable income exclusive of reversing temporary differences and carryforwards,3) taxable income in prior carryback year(s) if carryback is permitted under the tax law, and4*) tax-planning strategies that would, if necessary, be implemented to realize deductible temporary differences or carryforwards prior to their expiration. Management reviews the realizability of its deferred tax assets each reporting period to identify whether any significant changes in circumstances or assumptions have occurred that could materially affect the realizability of deferred tax assets. As of* December 31, 2023*, the Company had established a valuation allowance of $2.0 million for the portion of its net deferred tax assets that arenot more likely thannot expected to be realized. The Company accounts for income tax uncertainties using a more-likely-than-not recognition threshold based on the technical merits of the tax position taken. Tax positions that meet the more-likely-than-not recognition threshold are measured in order to determine the tax benefit to be recognized in the financial statements.

Earnings per Share

Basic earnings per share is computed by dividing the net income available to common shareholders for the period by the weighted average number of common shares outstanding during the period. Diluted earnings per share is computed by dividing the net income for the period by the weighted average number of common and common equivalent shares outstanding during the period. Common equivalent shares are composed of incremental common shares issuable upon the exercise of stock options and restricted share units subject to vesting. The dilutive effect of common equivalent shares is included in diluted earnings per share by application of the treasury stock method. Common equivalent shares that have an anti-dilutive effect on diluted net income per share are excluded from the calculation of diluted weighted average shares outstanding.

Concentrations of Credit Risk and Significant Customers

The Company’s credit risks relate primarily to cash and cash equivalents, marketable securities, and accounts receivable. The Company places its temporary excess cash in high quality, short-term money market instruments. At times, such investments* may*be in excess of the FDIC insurance limits. Marketable securities consist primarily of U.S. treasuries.

The Company sells its products and services to various companies in the healthcare industry that are primarily located in the United States. Customer credit worthiness evaluations are performed on an as-needed basis, and the Company generally requiresno collateral from customers. An allowance for credit losses is maintained for potentially uncollectible accounts receivable. The Company didnot have any single customer representing over10% of net revenues or accounts receivable during or as of the years ended* December 31, 2023*,2022, or2021, respectively.

Stock-Based Compensation

As of* December 31, 2023*, the Company maintainedtwo stock-based compensation plans under which awards are outstanding, as described in Note10. The Company accounts for stock-based compensation using the fair-value based method for costs related to share-based payments, including stock options and restricted share units. The Company uses the Black Scholes option pricing model for calculating the fair value of option awards issued under its stock-based compensation plans. The Company measures compensation cost of restricted share units based on the closing fair market value of the Company’s stock on the date of grant. Stock-based compensation cost is measured at the grant date, based on the fair value of the award that is ultimately expected to vest, and is recognized as an expense over the requisite service period. The Company recognizes tax benefits or deficiencies from stock-based compensation if an excess tax benefit or deficiency is realized. Excess tax benefits and deficiencies are reflected in the Consolidated Statements of Income as a component of the provision for income taxes when realized.

Leases

The Company has several non-cancelable agreements to lease office space. For leases with a lease term greater than12 months, the Company recognizes a right-of-use ("ROU") asset and a lease liability on the balance sheet at the lease commencement date. Lease liabilities and their corresponding ROU assets are recorded based on the present value of the future lease payments over the expected lease term.

The Company doesnot have any lease contracts that contain: (1) an option to extend that the Company is reasonably certain to exercise, (2) an option to terminate that the Company is reasonably certainnot to exercise, or (3) an option to extend (ornot to terminate) in which exercise of the option is controlled by the lessor. Additionally, the Company doesnot have any leases with residual value guarantees or material restrictive covenants. Most of the Company’s lease agreements contain provisions for escalating rent payments over the terms of the leases, which escalations are either fixed within the contract or are variable based on the consumer price index.

The Company’s leases donot contain readily determinable implicit discount rates, and as such the Company must use its incremental borrowing rate to discount the future lease payments based on information available at lease commencement. The incremental borrowing rate was estimated by determining the rate of interest that the Company would have to pay to borrow on a collateralized basis over a similar term an amount equal to the lease payments in a similar economic environment.

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Foreign Currency

The functional currency for the Company’s subsidiaries is determined based on the primary economic environment in which the subsidiary operates. The Company translates the assets and liabilities of its non-U.S. dollar functional currency subsidiaries into U.S. dollars using exchange rates in effect at the end of each period. Revenues and expenses for these subsidiaries are translated using rates that approximate those in effect during the period. Gains and losses from these translations are recognized as cumulative translation adjustments included in accumulated other comprehensive income in the Consolidated Balance Sheets.

Recently Issued Accounting Pronouncements Not Yet Adopted

In* November 2023,the Financial Accounting Standards Board ("FASB") issued ASU2023*-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. The new guidance requires disclosures of significant reportable segment expenses that are regularly provided to the CODM and other segment items on an interim and annual basis. Entities with a single reportable segment will also be required to apply the disclosure requirements in ASU2023-07 on an interim and annual basis. The ASU will be effective for annual periods beginning after* December 15, 2023,and interim periods within fiscal years beginning after December 15, 2024.Early adoption of the ASU is permitted and should be applied retrospectively to all prior periods presented in the financial statements. The Company is currently evaluating the impact of adopting ASU2023*-07 and expects to adopt this ASU for the year ending* December 31, 2024.*

In* December 2023,the FASB issued ASU2023*-09, Income Taxes (Topic740*): Improvements to Income Tax Disclosures*, which requires public entities to provide disclosure of disaggregated information in the entity’s tax rate reconciliation, as well as disclosure of income taxes paid disaggregated by jurisdiction. The ASU is effective for fiscal years beginning after* December 15, 2024,*with early adoption permitted. The Company is currently evaluating the impact of adopting this ASU.

2. SHAREHOLDERS’** EQUITY**

Common Stock

The Company is authorized to issue up to 75 million shares of common stock. The number of common shares issued and outstanding as of* December 31, 2023and2022* was 30.3 million and 30.6 million, respectively.

Preferred Stock

The Company is authorized to issue up to 10 million shares of preferred stock inone or more series, having the relative voting powers, designations, preferences, rights and qualifications, limitations or restrictions, and other terms as the Board of Directors* mayfix in providing for the issuance of such series, without any vote or action of the shareholders. As of December 31, 2023and2022,* there wereno shares of preferred stock issued or outstanding.

Dividends on Common Stock

On* February 20, 2023**,* the Company's Board of Directors ("Board") approved a quarterly cash dividend policy, marking thefirst dividend policy adopted by the Company ("Dividend Policy"). During the year ended* December 31, 2023**,* the Board declared the following quarterly dividends under the Dividend Policy:

Dividend Payment Date · Dividend Declaration Date · Dividend Per Share · Record Date · Cash Outlay
April 28, 2023February 20, 2023$0.025April 17, 2023$767,000
June 23, 2023April 24, 20230.025June 12, 2023767,000
September 29, 2023July 24, 20230.025September 18, 2023767,000
December 22, 2023October 23, 20230.025December 11, 2023757,000
Total dividends$0.10$3,058,000

Additionally, on* February 19, 2024,the Board approved the Company’sfirst* quarter2024 cash dividend of$0.028 per share, payable on* March 22, 2024 to holders of record on March 11, 2024**.*

Share Repurchase Plan

On* November 30, 2021**,* the Company's Board of Directors authorized a share repurchase program to repurchase up to $20.0 million of the Company's outstanding shares of common stock. This share repurchase program concluded on* March 8, 2022**,* when the maximum dollar amount authorized under the program was expended. Under this program, the Company repurchased a total of 853,023 shares through open market purchases at an aggregate value of $20.0 million, reflecting an average price per share of $23.45 (excluding the cost of broker commissions). During the year ended* December 31, 2022**,* the Company repurchased 649,739 shares pursuant to this share repurchase program at an aggregate fair value of $14.9 million, based on an average price per share of $22.92 (excluding the cost of broker commissions).

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On* March 14, 2022**,* the Company's Board of Directors approved an expansion of the Company's share repurchase program by authorizing the repurchase of up to an additional $10.0 million of the Company's outstanding shares of common stock. The share repurchase expired on* March 13, 2023**.* During the year ended* December 31, 2022,the Company repurchased 402,050 shares at an aggregate fair value of $8.1 million, reflecting an average price per share of $20.19 (excluding the cost of broker commissions).No repurchases occurred under this share repurchase program during the year ended December 31, 2023.*

On* September 13, 2023**,* the Company announced that the Board authorized a share repurchase program to repurchase up to $10.0 million of the Company's outstanding shares of common stock. The share repurchase program is scheduled to terminate on the earlier of* March 31, 2024**,* or when the maximum dollar amount has been expended. During the year ended* December 31, 2023**,* the Company repurchased 404,188 shares at an aggregate fair value of $8.9 million, reflecting an average price per share of $22.07 (excluding the cost of broker commissions).

3. EARNINGS PER SHARE

The following table sets forth the computation of basic and diluted earnings per share for thethree years ended* December 31, 2023* (in thousands, except per share amounts):

Year Ended December 31,
202320222021
Numerator:
Net income$15,213$12,091$5,845
Denominator:
Weighted-average shares outstanding30,57130,64831,534
Effect of dilutive shares1026984
Weighted-average diluted shares30,67330,71731,618
Net income per share:
Basic$0.50$0.39$0.19
Diluted$0.50$0.39$0.18

Potentially dilutive shares representing 252,000,183,000, and 78,000 shares of common stock for the years ended* December 31, 2023*,2022, and2021, respectively, were excluded from the calculation of diluted earnings per share because their effect would have been anti-dilutive.

4. MARKETABLE SECURITIES

At* December 31, 2023and2022*, the fair value of marketable securities, which were all classified as available for sale, included the following (in thousands):

Adjusted CostUnrealized GainsUnrealized LossesFair Value
Level 2:
U.S. government debt securities$30,791$10$(1)$30,800
Total$30,791$10$(1)$30,800
Adjusted CostUnrealized GainsUnrealized LossesFair Value
Level 2:
U.S. government debt securities$7,882$3$—$7,885
Total$7,882$3$—$7,885

The carrying amounts of the marketable securities reported in the Consolidated Balance Sheets approximate fair value based on quoted market prices or alternative pricing sources and models utilizing market observable inputs. As of* December 31, 2023and2022*, the Company didnot recognize any allowance for credit impairments on its available for sale debt securities. All investments in marketable securities are classified as current assets on the Consolidated Balance Sheets because the underlying securities mature withinone year from the balance sheet date.

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5. REVENUE RECOGNITION AND SALES COMMISSIONS

Revenue Recognition

Revenues are recognized when control of the promised goods or services is transferred to the customer in an amount that reflects the consideration the Company expects to be entitled in exchange for transferring those goods or services.

The following table represents revenues disaggregated by revenue source for thethree years ended* December 31, 2023*,2022, and2021 (in thousands). Sales taxes are excluded from revenues.

Year Ended December 31,
202320222021
Subscription services$267,935$253,960$243,617
Professional services11,12812,86613,095
Total revenues, net$279,063$266,826$256,712

For the years ended* December 31, 2023*,2022, and2021, the Company recognized $1.0 million, $0.4 million, and $0.7 million, respectively, in impairment losses on receivables and contract assets arising from contracts with customers.

During the years ended* December 31, 2023*,2022, and2021, the Company recognized revenues of $79.6 million, $71.4 million, and $62.3 million, respectively, from amounts included in deferred revenue at the beginning of the respective period. As of* December 31, 2023*, $541 million of revenue is expected to be recognized from remaining performance obligations under contracts with customers. The Company expects to recognize revenue on approximately 42% of these remaining performance obligations over the 12 months ending* December 31, 2024,*with the remaining amounts recognized thereafter.

Sales Commissions

Sales commissions earned by the Company's sales employees are considered incremental and recoverable costs of obtaining a contract with a customer. The Company recorded amortization of deferred commissions of $11.5 million, $10.6 million, and $9.2 million for the years ended* December 31, 2023*,2022, and2021, respectively, which is included in sales and marketing expenses in the accompanying Consolidated Statements of Income.

6. PROPERTY AND EQUIPMENT

Property and equipment consist of the following (in thousands):

December 31,
20232022
Equipment$12,541$15,843
Leasehold improvements14,93714,937
Furniture and fixtures5,0304,983
Gross property and equipment32,50835,763
Accumulated depreciation and amortization(19,503)(20,280)
Property and equipment, net$13,005$15,483

Depreciation of property and equipment totaled $4.2 million, $4.5 million, and $6.3 million for the years ended* December 31, 2023*,2022, and2021, respectively.

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7. GOODWILL AND INTANGIBLE ASSETS

The changes in the carrying amount of goodwill for the years ended* December 31, 2023and2022* are as follows (in thousands):

Balance at January 1, 2023$192,398
Post-closing adjustment for eeds(1,305)
Effect of exchange rate changes286
Balance at December 31, 2023$191,379
Balance at January 1, 2022$182,501
Acquisition of CloudCME6,819
Acquisition of eeds3,568
Post-closing adjustment for ANSOS267
Post-closing adjustment for ComplyALIGN40
Post-closing adjustment for Rievent46
Effect of exchange rate changes(843)
Balance at December 31, 2022$192,398

Intangible assets other than goodwill that are considered to have finite useful lives include customer-related intangibles consisting of customer relationships, which are amortized over their estimated useful lives ranging from eight toeighteen years, and other intangible assets consisting of developed technology, non-competition agreements, and trade names, which are amortized over their estimated useful lives ranging fromtwo toten years. The Company also previously recorded an indefinite lived intangible for a trade name valued at $0.7 million. However, in* January 2023,the Company reassessed the future expected use of the indefinite lived trade name such that beginning in2023,* it is being amortized over aten year remaining useful life and is therefore included in the future annual amortization expense table below. Amortization of intangible assets was $14.9 million, $14.5 million, and $14.9 million for the years ended* December 31, 2023*,2022, and2021, respectively.

Identifiable intangible assets are comprised of the following (in thousands):

As of December 31, 2023As of December 31, 2022
Gross AmountAccumulated AmortizationNetGross AmountAccumulated AmortizationNet
Customer related$111,837$(57,095)$54,742$109,821$(48,552)$61,269
Other29,892(16,603)13,28933,102(12,818)20,284
Total$141,729$(73,698)$68,031$142,923$(61,370)$81,553

The expected future annual amortization expense for the years ending* December**31,* is as follows (in thousands):

2024$13,348
202512,528
20269,453
20278,669
20285,472
Thereafter18,561
Total$68,031

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8. BUSINESS COMBINATIONS

On* May* 18, 2022 , the Company acquired the remaining ownership interest (representing approximately 82% of the outstanding equity interests) of CloudCME, LLC ("CloudCME"), a Nashville-based healthcare technology company offering a SaaS-based application for managing all aspects of continuing education ("CME/CE") within a healthcare organization, for approximately $4.0 million in cash and $4.1 million in shares of HealthStream's common stock issued through a private placement at closing. The Company previously held a minority interest in CloudCME of approximately 18%. Acquisition-related transaction costs were $0.1 million. The acquisition isnot considered material to the Company’s financial statements. The Company accounted for the acquisition as a business combination and has allocated the purchase consideration based on management’s estimates of fair value. Net assets acquired were $9.6 million. Based on the fair value of assets acquired and liabilities assumed, including intangible assets of $3.8 million, goodwill of $6.8 million was established. The results of operations for CloudCME are included in the Company’s Consolidated Financial Statements from the date of acquisition.

On* December 31, 2022,the Company acquired substantially all of the assets of Electronic Education Documentation System, LLC (d/b/a eeds) ("eeds"), an Asheville, North Carolina-based healthcare technology company offering a SaaS-based CME/CE management application for healthcare organizations, for approximately $6.6 million in cash, reflecting customary purchase price adjustments made to the purchase price paid of $7.0 million. The purchase price was included in accrued liabilities in the Company's Consolidated Balance Sheet as of December 31, 2022and was paid in January 2023.Of the purchase price paid at closing, $0.6 million is being held in escrow for a period of time following the closing to serve as a source of recovery for certain potential indemnification claims by the Company. Acquisition-related transaction costs were $0.1 million. The acquisition isnot* considered material to the Company’s financial statements. The Company accounted for the acquisition as a business combination and has allocated the purchase consideration based on management’s estimates of fair value. Net assets acquired were $6.6 million. Based on the fair value of assets acquired and liabilities assumed, including intangible assets of $4.7 million, goodwill of $2.3 million was established. The results of operations for eeds are included in the Company’s Consolidated Financial Statements from the date of acquisition.

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9. INCOME TAXES

Components of earnings before income taxes are as follows (in thousands):

Year Ended December 31,
202320222021
United States$18,472$15,777$8,006
Foreign39(192)(240)
Earnings before income taxes$18,511$15,585$7,766

The provision for income taxes is comprised of the following (in thousands):

Year Ended December 31,
202320222021
Current federal$4,066$1,972$5
Current state942923406
Current foreign15(110)(29)
Deferred federal(1,493)495926
Deferred state(214)239699
Deferred foreign(18)(25)(86)
Provision for income taxes$3,298$3,494$1,921

A reconciliation of income taxes at the statutory federal income tax rate to the provision for income taxes included in the accompanying Consolidated Statements of Income is as follows (in thousands):

Year Ended December 31,
202320222021
Federal tax provision at the statutory rate$3,887$3,274$1,631
State income tax provision, net of federal benefit5289751,297
Tax credits(1,197)(1,227)(717)
Change in valuation allowance351(272)
Adjustments for prior year taxes(19)(261)(13)
Changes in uncertain tax positions167767(10)
Other(71)(85)5
Provision for income taxes$3,298$3,494$1,921

Management periodically assesses the realizability of its deferred tax assets, and to the extent that a recovery isnot likely, a valuation allowance is established to reduce the deferred tax asset to the amount estimated to be recoverable. At* December 31, 2023*, the Company has a valuation allowance of $2.0 million recorded against deferred tax assets for state net operating losses and certain foreign deferred tax assets.

As of* December 31, 2023*, the Company had federal, state, and foreign net operating loss carryforwards of $3.3 million, $9.0 million, and $8.4 million, respectively. Certain losses have an indefinite carryforward period, while other loss carryforwards will expire in years2030 through2043. A portion of the net operating loss carryforwards are subject to annual limitations under Internal Revenue Code Section382. The annual limitations could result in the expiration of net operating loss and tax credit carryforwards before they are fully utilized. The Company is subject to income taxation at the federal, foreign, and various state levels. The Company is under examination by the Internal Revenue Service for the 2018 tax year, and it has agreed to finalization of this examination and doesnot expect the adjustment to exceed the uncertain tax position previously recorded. The Company isno longer subject to U.S. federal tax examinations for tax years before2020, and with few exceptions, the Company isnot subject to examination by foreign or state tax authorities for tax years which ended before2020. Loss carryforwards and credit carryforwards generated or utilized in years earlier than2020 are also subject to examination and adjustment.

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A reconciliation of the beginning and ending liability for gross unrecognized tax benefits are as follows (in thousands):

December 31,
20232022
Balance at beginning of year$1,036$300
Additions for tax positions in current year298743
Reductions for tax positions of prior years(174)(7)
Balance at end of year$1,160$1,036

Upon reaching the final determination of the2018 IRS examination, which resulted in a reduction to the research & development tax credit for2018, the Company evaluated its research & development credit realizability for all open tax years. Taking into consideration the subjectivity of this credit qualification, the Company increased the reserve for uncertain tax positions by $0.1 million during the current year.

The Company recognized $43,000 and $31,000 for interest and penalties related to unrecognized tax benefits within the provision for income taxes during the years ended* December 31, 2023and2022*, respectively. Unrecognized tax benefits included tax positions of $1.2 million and $1.0 million for the years ended* December 31, 2023and2022*, respectively, that if recognized would impact the Company’s effective tax rate.

Deferred federal and state income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of deferred tax assets and deferred tax liabilities are as follows (in thousands):

December 31,
20232022
Deferred tax assets:
Allowance for credit losses$202$142
Accrued liabilities1,0131,111
Lease liability5,9316,896
Tax credits467362
Stock-based compensation1,1611,064
Deferred revenue628653
Net operating loss carryforwards3,2824,069
Total deferred tax assets12,68414,297
Less: Valuation allowance(1,992)(1,947)
Deferred tax assets, net of valuation allowance10,69212,350
Deferred tax liabilities:
Deductible goodwill6,8295,691
Nondeductible intangible assets2,0872,878
Right of use assets5,1306,001
Prepaid assets10,2859,302
Capitalized software development1813,415
Depreciation1,9142,548
Basis difference on investments151128
Total deferred tax liabilities26,57729,963
Net deferred tax liabilities$15,885$17,613

The Company realized $0.1 million of excess tax deductions related to stock-based awards during the year ended* December 31, 2023*, which was reflected in the statement of income as a component of the provision for income taxes.

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10. STOCK-BASED COMPENSATION

Stock Incentive Plan

The Company has outstanding stock-based awards under its2016 Omnibus Incentive Plan ("2016 Plan") and2022 Omnibus Incentive Plan ("2022 Plan") (collectively, the*"2016* Plan" and*"2022* Plan", referred to as the "Plans"). The2022 Plan authorizes the grant of options, restricted share units ("RSUs"), or other forms of stock-based compensation to employees, officers, directors, and others, and such grants must be approved by the Compensation Committee of the Board of Directors. The2022 Plan allows the Compensation Committee of the Board of Directors to determine the vesting period and parameters of each grant. The vesting period of the options and RSUs granted has historically included annual vesting over a period of up tofive years, generally beginningone year after the grant date. As of* December 31, 2023*,1,061,235 shares of common stock were available to be granted under the2022 Plan.

Stock Option Activity

A summary of activity relative to stock options for the year ended* December 31, 2023* is as follows (in thousands, except weighted-average exercise price).

Weighted-
CommonAverageAggregate
SharesExercise PriceIntrinsic Value
Outstanding at beginning of period90$20.34
Granted——
Exercised——
Expired——
Forfeited——
Outstanding at end of period90$20.34$602
Exercisable at end of period59$20.34$391

The aggregate intrinsic value for stock options in the table above represents the total difference between the Company’s closing stock price on* December 29, 2023 (the last trading day of the year) of $27.03 per share and the option exercise price, multiplied by the number of in-the money options as of December 31, 2023*. The weighted average remaining contractual term of options outstanding at* December 31, 2023* was 7 years.

Restricted Share Unit Activity

A summary of activity relative to RSUs for the year ended* December 31, 2023* is as follows (in thousands, except weighted-average grant date fair value):

Weighted-
Number ofAverage Grant DateAggregate
RSU’sFair ValueIntrinsic Value
Outstanding at beginning of period532$22.49
Granted26824.67
Vested(159)23.55
Forfeited(22)23.63
Outstanding at end of period619$23.12$16,727

The aggregate fair value of RSUs that vested during the year ended* December 31, 2023and2022*, as of the respective vesting dates, was $3.8 million and $3.1 million, respectively. A portion of RSUs that vested in2023 and2022 were net-share settled such that the Company withheld shares with value equivalent to the employees’ minimum statutory obligation for the applicable income and other employment taxes and remitted the cash to the appropriate taxing authorities. The total shares withheld for taxes during2023 and2022 were 36,000 and 28,000, respectively, and were based on the value of the RSUs on their respective settlement dates as determined by the Company’s closing stock price. Total payments related to RSUs for the employees’ tax obligations to taxing authorities were $0.9 million in2023, $0.6 million in2022, and $0.5 million in2021, and are reflected as a financing activity within the Consolidated Statements of Cash Flows.

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Stock-Based Compensation

Total stock-based compensation expense recorded in the Consolidated Statements of Income for the years ended* December**31,* is as follows (in thousands):

Years Ended December 31,
202320222021
Cost of revenues (excluding depreciation and amortization)$183$155$944
Product development6926081,164
Sales and marketing485239759
Other general and administrative2,7932,5522,436
Total stock-based compensation expense$4,153$3,554$5,303

The Company amortizes the fair value of all stock-based awards, net of estimated forfeitures, on a straight-line basis over the requisite service period, which generally is the vesting period. As of* December 31, 2023*, total unrecognized compensation expense related to non-vested stock options and RSUs was $6.5 million, net of estimated forfeitures, with a weighted average expense recognition period remaining of 2.5 years. The Company realized $0.1 million of excess tax deductions related to stock-based awards during the year ended* December 31, 2023*, which was reflected in the Consolidated Statement of Income as a component of the provision for income taxes.

Stock Awards

During* December2021,* the Company’s Chief Executive Officer, Robert A. Frist, Jr., contributed 86,494 of his personally owned shares of HealthStream, Inc. common stock (valued at $2.25 million) to the Company, without any consideration paid to him, for the benefit of the Company’s employees. In connection therewith, effective* December29,* 2021 the Company approved the award of 86,494 fully vested shares of common stock to over 1,000 employees of the Company under the HealthStream, Inc.2016 Omnibus Incentive Plan. These shares were issued in* December**2021.* As required by ASC Topic718, Compensation–* Stock Compensation*, ("ASC718") the Company recognized $2.25 million of stock-based compensation expense for these stock awards during thethree months ended* December 31, 2021based on the closing fair market value of the Company’s stock on the date of the Company’s approval of these grants. Total payments related to the employees’ tax obligations to taxing authorities for these stock awards were $0.7 million and are reflected as a financing activity within the Consolidated Statement of Cash Flows for2021.* In addition, the employer taxes and expenses associated with these grants were $0.2 million and were recorded as an expense during* December 2021.*Mr. Frist contributed an additional 7,113 of his personally owned shares to cover these costs. The receipt of shares from Mr. Frist in connection with the withholding of shares as set forth above are presented on the Company’s Statement of Shareholders’ Equity in a similar manner as a share repurchase (i.e., reduction of outstanding shares).

11. EMPLOYEE BENEFIT PLAN

401(k) Plan

The Company has a defined-contribution employee benefit plan (401(k) Plan) incorporating provisions of Section401(k) of the Internal Revenue Code. Employees must have attained the age of21 and have completedthirty days of service to be eligible to participate in the401(k) Plan. Under the provisions of the401(k) Plan, a plan member* maymake contributions, on a tax-deferred basis, subject to IRS limitations. The Company elected to provide eligible employees with matching contributions totaling $1.6 million, $1.5 million, and $2.0 million for the years ended December 31, 2023*,2022, and2021, respectively.

12. DEBT

At* December 31, 2023and2022*, the Company hadno debt outstanding.

Revolving Credit Facility

On* October 6, 2023**,* the Company entered into an Amended and Restated Revolving Credit Agreement ("Revolving Credit Facility"), amending the Revolving Credit Facility dated as of* November 24, 2014**,* as amended, with certain lenders party thereto from time to time, and Truist, as Administrative Agent for the lenders. Under the Revolving Credit Facility, the Company* mayborrow up to $50.0 million, which includes a $5.0 million swingline sub-facility and a $5.0 million letter of credit sub-facility, as well as an accordion feature that allows the Company to increase the Revolving Credit Facility by a total of up to $25.0 million, subject to securing additional commitments from existing lenders or new lending institutions. The Revolving Credit Facility has a maturity date of October 6, 2026**.*

The Company's obligations under the Revolving Credit Facility are unsecured. In addition, if the Company forms or acquires any domestic subsidiaries, the loans and other obligations under the Revolving Credit Facility will be guaranteed by such domestic subsidiaries.

At the Company’s election, the borrowings under the Revolving Credit Facility, other than the swingline loans, bear interest at either (1) a base rate defined as the highest of (a) the rate which the Administrative Agent announces from time to time as its prime lending rate, as in effect from time to time, or (b) the Federal Funds Rate, as in effect from time to time, plusone-half ofone percent (0.50%) per annum (any changes in such rates to be effective as of the date of any change in such rate), plus in each case an applicable margin that varies with the company’s funded debt leverage ratio; or (2) a term secured overnight financing rate (“SOFR”) defined as the greater of (a)(i) the forward-looking term rate based on SOFR determined as of the reference time for such interest period with a term equivalent to such interest period plus (ii) a term SOFR adjustment equal to 0.10% per annum and (b) zero, plus, in each case, an applicable margin that varies with the Company’s consolidated total leverage ratio. The Company’s borrowings under the swingline loans bear interest at the base rate plus the applicable margin. The initial applicable margin for base rate loans is 0.50% and the initial applicable margin SOFR loans is 1.50%. The applicable margins will be adjusted quarterly, in each casetwo (2) business days after the Administrative Agent's receipt of the Company's quarterly financial statements. The Company is also required to pay a commitment fee accruing on the unused revolving commitment, which fee initially is 20 basis points per annum and a letter of credit fee, accruing at a rate per annum equal to the applicable margin for SOFR loans then in effect on the daily average amount of such lender’s letter of credit exposure.

Principal is payable in full at maturity on* October 6, 2026**,* and there areno scheduled principal payments prior to maturity. Interest on base rate loans and swingline loans is payable quarterly in arrears, and interest on SOFR loans is payable at the end of each interest period, and in the case of interest periods longer thanthree months, on each day which occurs everythree months after the initial date of such interest period.

The purpose of the Revolving Credit Facility is for general working capital needs, permitted acquisitions (as defined in the Amended and Restated Revolving Credit Agreement), and for stock repurchase and/or redemption transactions that the Company* may*authorize.

In addition, the Revolving Credit Facility requires the Company to meet certain financial tests, including, without limitation:

•a funded debt leverage ratio (consolidated debt/consolidated EBITDA) of not greater than 3.0 to 1.0; and
•an interest coverage ratio (consolidated EBITDA/consolidated interest expense) of not less than 3.0 to 1.0.

In addition, the Revolving Credit Facility contains certain customary affirmative and negative covenants that, among other things, restrict additional indebtedness, liens and encumbrances, changes to the character of the Company’s business, acquisitions, asset dispositions, mergers and consolidations, sale or discount of receivables, creation or acquisitions of additional subsidiaries, and other matters customarily restricted in such agreements.

As of* December 31, 2023*, the Company was in compliance with all covenants. There wereno balances outstanding on the Revolving Credit Facility as of* December 31, 2023* and there wereno borrowings under the Revolving Credit Facility during the year ended* December 31, 2023*.

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13. LEASES

The Company’s operating lease expense as presented in other general and administrative expense in the Consolidated Statements of Income was $4.6 million, $4.3 million, and $5.5 million for thetwelve months ended* December 31, 2023*,2022, and2021, respectively. Cash paid for amounts included in the measurement of operating lease liabilities was $4.4 million and $4.7 million for the years ended* December 31, 2023and2022*, respectively. As of* December 31, 2023*, the weighted-average remaining lease term was 7.3 years, and the weighted-average incremental borrowing rate was 6%. As of* December 31, 2023*, the Company didnot have any leases that hadnot yet commenced.

The table below presents the lease-related assets and liabilities recorded on the Consolidated Balance Sheets as of* December 31, 2023and2022* (in thousands).

Year Ended December 31,
2023 · 2022
Assets · Classification
Operating lease right-of-use assetsOperating lease right of use assets, net$20,114$22,759
Total leased assets$20,114$22,759
Liabilities
Operating lease liabilities, currentAccounts payable and accrued expenses$2,974$2,840
Operating lease liabilities, noncurrentOperating lease liability, noncurrent20,24723,321
Total operating lease liabilities$23,221$26,161

The table below presents the maturities of lease liabilities under non-cancellable leases as of* December 31, 2023* (in thousands).

2024$4,296
20254,022
20263,650
20273,385
20283,453
Thereafter10,163
Total undiscounted lease payments$28,969
Less imputed interest5,748
Total lease liabilities$23,221

The Company subleases certain of its office space included above under non-cancellable leases and is due to receive future minimum rental payments of approximately $0.2 million and $37,000 for the years ended* December 31, 2024and2025,* respectively.

14. LITIGATION

In connection with its business, the Company is from time to time involved in various legal actions. The litigation process is inherently uncertain, and it is possible that the resolution of such matters might have a material adverse effect upon the financial condition and/or results of operations of the Company. However, in the opinion of the Company’s management, matters currently pending or threatened against the Company arenot expected to have a material adverse effect on the financial position or results of operations of the Company.

15. NON-MARKETABLE EQUITY INVESTMENTS

The aggregate carrying amount of non-marketable equity investments accounted for using the measurement alternative for equity investments that donot have readily determinable fair values was $1.5 million for both the years ended* December 31, 2023and2022*, which the Company evaluates for impairment at each reporting period. There have beenno adjustments recorded due to changes in the fair value of the non-marketable equity investments the Company held as of* December 31, 2023and2022.* The fair value of non-marketable equity investments isnot estimated if there areno identified events or changes in circumstances that* may*have a significant adverse effect on the fair value of the investment.

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