Phreesia Inc
For the period ended Jan 31, 2024. Filed Mar 15, 2024.
View on SEC.govAbout this filing
A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.
FY2024 · Filed Mar 15, 2024
Extracted filing text, with the paragraph anchors used by the comparison.
See the whole filing, with its images and exhibitsContents
Item 8. Financial Statements and Supplementary Data
Item 8. Consolidated Financial Statements and Supplementary Data
PHREESIA, INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
| Reports of Independent Registered Public Accounting Firm (KPMG LLP, Pittsburgh, PA, Auditor Firm ID: 185) | 73 |
|---|---|
| Consolidated Balance Sheets as of January 31, 2024 and 2023 | 77 |
| Consolidated Statements of Operations for the years ended January 31, 2024, 2023 and 2022 | 78 |
| Consolidated Statements of Stockholders’ Equity for the years ended January 31, 2024, 2023 and 2022 | 79 |
| Consolidated Statements of Cash Flows for the years ended January 31, 2024, 2023 and 2022 | 80 |
| Notes to Consolidated Financial Statements | 82 |
Report of Independent Registered Public Accounting Firm
To the Stockholders and Board of Directors
Phreesia, Inc.:
Opinion on the Consolidated Financial Statements
We have audited the accompanying consolidated balance sheets of Phreesia, Inc. and subsidiaries (the Company) as of January 31, 2024 and 2023, the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the years in the three-year period ended January 31, 2024, and the related notes (collectively, the consolidated financial statements). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of January 31, 2024 and 2023, and the results of its operations and its cash flows for each of the years in the three-year period ended January 31, 2024, in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company’s internal control over financial reporting as of January 31, 2024, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission, and our report dated March 15, 2024 expressed an unqualified opinion on the effectiveness of the Company’s internal control over financial reporting.
Basis for Opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical Audit Matter
The critical audit matter communicated below is a matter arising from the current period audit of the consolidated financial statements that was communicated or required to be communicated to the audit committee and that: (1) relates to accounts or disclosures that are material to the consolidated financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of a critical audit matter does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.
Fair value of acquired customer relationships intangible asset
As discussed in Note 16 to the consolidated financial statements, the Company consummated the acquisition of Access eForms, LLC (Access eForms) for $37,411 thousand during the year ended January 31, 2024. The acquisition-date fair value of Access eForms’ customer relationships intangible asset was $10,700 thousand. The fair value of these intangibles was estimated using a multi-period excess earnings method.
We identified the evaluation of the fair value of customer relationships intangible asset acquired through the Access eForms business combination as a critical audit matter. A high degree of subjective auditor judgment was required to evaluate the attrition rate assumption used to value the customer relationships intangible asset. Specifically, the fair value of the acquired intangible asset was sensitive to possible changes in the attrition rate assumption, requiring the assistance of valuation professionals with specialized skills and knowledge.
The following are the primary procedures we performed to address this critical audit matter. We evaluated the design and tested the operating effectiveness of certain internal controls related to the attrition rate assumption used in the Company’s valuation. We involved valuation professionals with specialized skills and knowledge, who assisted in (1) evaluating the attrition rate by comparing it against historical attrition rates using historical customer sales data that we assessed for completeness and accuracy, and (2) independently developing a range of attrition rates using the historical customer sales data and comparing it to the Company’s estimate.
/s/ KPMG LLP
We have served as the Company’s auditor since 2019.
Pittsburgh, Pennsylvania
March 15, 2024
Report of Independent Registered Public Accounting Firm
To the Stockholders and the Board of Directors
Phreesia, Inc.:
Opinion on Internal Control Over Financial Reporting
We have audited Phreesia, Inc. and subsidiaries' (the Company) internal control over financial reporting as of January 31, 2024, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of January 31, 2024, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of January 31, 2024 and 2023, the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the years in the three-year period ended January 31, 2024, and the related notes (collectively, the consolidated financial statements), and our report dated March 15, 2024 expressed an unqualified opinion on those consolidated financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control Over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ KPMG LLP
Pittsburgh, Pennsylvania
March 15, 2024
Consolidated Balance Sheets
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Assets | ||
| Current: | ||
| Cash and cash equivalents | $87,520 | $176,683 |
| Settlement assets | 28,072 | 22,599 |
| Accounts receivable, net of allowance for doubtful accounts of $1,392 and $1,053 as of January 31, 2024 and 2023, respectively | 64,863 | 51,394 |
| Deferred contract acquisition costs | 768 | 1,056 |
| Prepaid expenses and other current assets | 14,461 | 10,709 |
| Total current assets | 195,684 | 262,441 |
| Property and equipment, net of accumulated depreciation and amortization of $76,859 and $59,847 as of January 31, 2024 and 2023, respectively | 16,902 | 21,670 |
| Capitalized internal-use software, net of accumulated amortization of $45,769 and $37,236 as of January 31, 2024 and 2023, respectively | 46,139 | 35,150 |
| Operating lease right-of-use assets | 266 | 569 |
| Deferred contract acquisition costs | 986 | 1,754 |
| Intangible assets, net of accumulated amortization of $4,925 and $2,549 as of January 31, 2024 and 2023, respectively | 31,625 | 11,401 |
| Deferred tax asset | — | 81 |
| Goodwill | 75,845 | 33,736 |
| Other assets | 2,879 | 3,255 |
| Total Assets | $370,326 | $370,057 |
| Liabilities and Stockholders’ Equity | ||
| Current: | ||
| Settlement obligations | $28,072 | $22,599 |
| Current portion of finance lease liabilities and other debt | 6,056 | 5,172 |
| Current portion of operating lease liabilities | 393 | 934 |
| Accounts payable | 8,480 | 10,836 |
| Accrued expenses | 37,130 | 21,810 |
| Deferred revenue | 24,113 | 17,688 |
| Other current liabilities | 5,875 | — |
| Total current liabilities | 110,119 | 79,039 |
| Long-term finance lease liabilities and other debt | 5,400 | 2,725 |
| Operating lease liabilities, non-current | 134 | 349 |
| Long-term deferred revenue | 97 | 125 |
| Long-term deferred tax liabilities | 270 | — |
| Other long-term liabilities | 2,857 | — |
| Total Liabilities | 118,877 | 82,238 |
| Commitments and contingencies (Note 11) | ||
| Stockholders’ Equity: | ||
| Preferred stock, undesignated, $0.01 par value—20,000,000 shares authorized as of both January 31, 2024 and 2023; no shares issued or outstanding as of January 31, 2024 and 2023, respectively | — | — |
| Common stock, $0.01 par value—500,000,000 shares authorized as of both January 31, 2024 and 2023; 57,709,762 and 54,187,172 shares issued as of January 31, 2024 and 2023, respectively | 577 | 542 |
| Additional paid-in capital | 1,039,361 | 926,957 |
| Accumulated deficit | (742,969) | (606,084) |
| Treasury stock, at cost, 1,355,169 and 971,236 shares as of January 31, 2024 and 2023, respectively | (45,520) | (33,596) |
| Total Stockholders’ Equity | 251,449 | 287,819 |
| Total Liabilities and Stockholders’ Equity | $370,326 | $370,057 |
Consolidated Statements of Operations
| For the fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Revenue: | |||
| Subscription and related services | $165,436 | $128,975 | $95,514 |
| Payment processing fees | 94,610 | 78,368 | 65,201 |
| Network solutions | 96,253 | 73,567 | 52,518 |
| Total revenues | 356,299 | 280,910 | 213,233 |
| Expenses: | |||
| Cost of revenue (excluding depreciation and amortization) | 61,025 | 58,944 | 42,669 |
| Payment processing expense | 62,986 | 50,323 | 38,719 |
| Sales and marketing | 147,008 | 151,263 | 106,421 |
| Research and development | 112,346 | 91,244 | 52,265 |
| General and administrative | 79,926 | 80,384 | 68,674 |
| Depreciation | 17,584 | 17,988 | 14,985 |
| Amortization | 11,903 | 7,316 | 6,317 |
| Total expenses | 492,778 | 457,462 | 330,050 |
| Operating loss | (136,479) | (176,552) | (116,817) |
| Other income (expense), net | 44 | (175) | (78) |
| Loss on extinguishment of debt | (1,118) | — | — |
| Interest income (expense), net | 2,211 | 1,064 | (1,084) |
| Total other income (expense), net | 1,137 | 889 | (1,162) |
| Loss before provision for income taxes | (135,342) | (175,663) | (117,979) |
| Provision for income taxes | (1,543) | (483) | (182) |
| Net loss | $(136,885) | $(176,146) | $(118,161) |
| Net loss per share attributable to common stockholders, basic and diluted | $(2.51) | $(3.36) | $(2.37) |
| Weighted-average common shares outstanding, basic and diluted | 54,561,449 | 52,440,067 | 49,888,436 |
Consolidated Statements of Stockholders’ Equity
(in thousands, except share data)
| Stockholders’ Equity | ||||||
|---|---|---|---|---|---|---|
| Common stock | ||||||
| Shares | Amount | Additionalpaid-incapital | Accumulateddeficit | Treasury stock | Total | |
| Balance, January 31, 2021 | 44,880,883 | $449 | $579,599 | $(311,777) | $(4,965) | $263,306 |
| Net loss | — | — | — | (118,161) | — | (118,161) |
| Stock-based compensation expense | — | — | 29,668 | — | — | 29,668 |
| Exercise of stock options and vesting of restricted stock units | 1,997,551 | 20 | 4,123 | — | — | 4,143 |
| Issuance of common stock for employee stock purchase plan | 42,530 | — | 1,506 | — | — | 1,506 |
| Treasury stock from vesting of restricted stock units - satisfaction of tax withholdings | — | — | — | — | (8,995) | (8,995) |
| Issuance of common stock in follow-on public offering, net | 5,175,000 | 52 | 245,761 | — | — | 245,813 |
| Balance, January 31, 2022 | 52,095,964 | $521 | $860,657 | $(429,938) | $(13,960) | $417,280 |
| Net loss | — | — | — | (176,146) | — | (176,146) |
| Stock-based compensation expense | — | — | 52,506 | — | — | 52,506 |
| Exercise of stock options and vesting of restricted stock units | 1,626,123 | 16 | 1,515 | — | — | 1,531 |
| Issuance of common stock for employee stock purchase plan | 162,154 | 2 | 3,470 | — | — | 3,472 |
| Issuance of stock for share-settled bonus awards | 302,931 | 3 | 8,809 | — | — | 8,812 |
| Treasury stock from vesting of restricted stock units - satisfaction of tax withholdings | — | — | — | — | (19,636) | (19,636) |
| Balance, January 31, 2023 | 54,187,172 | $542 | $926,957 | $(606,084) | $(33,596) | $287,819 |
| Net loss | — | — | — | (136,885) | — | (136,885) |
| Stock-based compensation expense | — | — | 63,981 | — | — | 63,981 |
| Exercise of stock options and vesting of restricted stock units | 1,779,430 | 18 | 844 | — | — | 862 |
| Issuance of common stock for employee stock purchase plan | 141,121 | 1 | 3,234 | — | — | 3,235 |
| Issuance of stock for share-settled bonus awards | 354,817 | 4 | 9,037 | — | — | 9,041 |
| Issuance of common stock as consideration in business combinations | 1,247,222 | 12 | 35,308 | — | — | 35,320 |
| Treasury stock from vesting of restricted stock units - satisfaction of tax withholdings | — | — | — | — | (11,924) | (11,924) |
| Balance, January 31, 2024 | 57,709,762 | $577 | $1,039,361 | $(742,969) | $(45,520) | $251,449 |
Consolidated Statements of Cash Flows
(in thousands)
| For the fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Operating activities: | |||
| Net loss | $(136,885) | $(176,146) | $(118,161) |
| Adjustments to reconcile net loss to net cash used in operating activities: | |||
| Depreciation and amortization | 29,487 | 25,304 | 21,302 |
| Stock-based compensation expense | 71,613 | 58,775 | 36,144 |
| Amortization of deferred financing costs and debt discount | 321 | 310 | 288 |
| Loss on extinguishment of debt | 1,118 | — | — |
| Cost of Phreesia hardware purchased by customers | 1,619 | 1,598 | 672 |
| Deferred contract acquisition costs amortization | 1,056 | 1,696 | 2,211 |
| Non-cash operating lease expense | 702 | 1,768 | 1,004 |
| Change in fair value of contingent consideration liabilities | — | — | 258 |
| Deferred taxes | 228 | 434 | 143 |
| Changes in operating assets and liabilities: | |||
| Accounts receivable | (11,205) | (11,132) | (10,216) |
| Prepaid expenses and other assets | (2,209) | 250 | (7,192) |
| Deferred contract acquisition costs | — | (427) | (3,349) |
| Accounts payable | (1,993) | 4,774 | 2,881 |
| Accrued expenses and other liabilities | 14,195 | 2,720 | (2,983) |
| Lease liabilities | (1,156) | (1,302) | (1,060) |
| Deferred revenue | 731 | 1,255 | 3,348 |
| Net cash used in operating activities | (32,378) | (90,123) | (74,710) |
| Investing activities: | |||
| Acquisitions, net of cash acquired | (14,573) | — | (34,423) |
| Capitalized internal-use software | (19,291) | (21,471) | (12,385) |
| Purchases of property and equipment | (5,806) | (4,732) | (18,420) |
| Net cash used in investing activities | (39,670) | (26,203) | (65,228) |
| Financing activities: | |||
| Proceeds from issuance of common stock in equity offerings, net of underwriters' discounts and commissions | — | — | 245,813 |
| Proceeds from issuance of common stock upon exercise of stock options | 955 | 1,603 | 4,889 |
| Treasury stock to satisfy tax withholdings on stock compensation awards | (12,176) | (19,383) | (8,995) |
| Proceeds from employee stock purchase plan | 3,209 | 3,321 | 1,979 |
| Finance lease payments | (6,779) | (5,731) | (4,267) |
| Constructive financing | 1,688 | — | — |
| Principal payments on financing agreements | (600) | (216) | (1,039) |
| Debt issuance costs and loan facility fee payments | (1,321) | (397) | (125) |
| Financing payments of acquisition-related liabilities | (1,333) | — | (3,286) |
| Debt extinguishment costs | (758) | — | — |
| Net cash (used in) provided by financing activities | (17,115) | (20,803) | 234,969 |
| Net (decrease) increase in cash and cash equivalents | (89,163) | (137,129) | 95,031 |
| Cash and cash equivalents—beginning of year | 176,683 | 313,812 | 218,781 |
| Cash and cash equivalents—end of year | $87,520 | $176,683 | $313,812 |
| Supplemental information of non-cash investing and financing activities: | |||
|---|---|---|---|
| Right of use assets acquired in exchange for operating lease liabilities | $398 | $— | $81 |
| Property and equipment acquisitions through finance leases | $7,438 | $526 | $7,394 |
| Purchase of property and equipment and capitalized software included in accounts payable and accrued liabilities | $1,299 | $2,345 | $1,124 |
| Receivables for cash in-transit on stock option exercises | $— | $97 | $169 |
| Capitalized stock based compensation | $1,415 | $1,372 | $489 |
| Issuance of stock to settle liabilities for stock-based compensation | $12,276 | $12,284 | $— |
| Deferred consideration liabilities payable in business combinations | $8,732 | $— | $— |
| Issuance of stock as consideration in business combination | $35,321 | $— | $— |
| Capitalized software acquired through vendor financing | $2,047 | $— | $— |
| Cash paid for: | |||
| Interest | $1,306 | $763 | $802 |
| Income taxes | $37 | $39 | $49 |
Notes to Consolidated Financial Statements
- Background and liquidity
(a) Background
Phreesia, Inc. (the "Company") is a leading provider of comprehensive software solutions that improve the operational and financial performance of healthcare organizations and improve health outcomes by helping patients take a more active role in their care. The Company's solutions include SaaS-based integrated tools that manage patient access, registration and payments. Additionally, the Company has tools to communicate with patients about their health that have demonstrated increased rates of preventive care and vaccinations. Additionally, Phreesia's solutions include clinical assessments to screen patients for a variety of physical, behavioral and mental health conditions, helping providers to better understand their patients and connect them to needed services, resulting in improved health outcomes. The Company also provides life sciences companies, health plans and other payer organizations (payers), patient advocacy, public interest and other not-for-profit organizations with a channel for direct communication with patients. Phreesia's solutions also include additional products and services such as the MediFind provider directory, which helps patients find care based on providers' specific clinical expertise. Phreesia offers its healthcare services clients the ability to lease tablets ("PhreesiaPads") and on-site kiosks ("Arrivals Kiosks") along with their monthly subscription. The Company was formed in May 2005.
b) Liquidity
Since the Company commenced operations, it has not generated sufficient revenue to meet its operating expenses and has continued to incur significant net losses. To date, the Company has primarily relied upon the proceeds from issuances of common stock, debt and preferred stock to fund its operations as well as sales of Company products and services in the normal course of business. Management believes that net losses and negative cash flows will continue for at least the next year.
On December 4, 2023, the Company entered into a credit agreement with Capital One N.A. containing a senior secured asset-based revolving credit facility with an available borrowing capacity of up to $50.0 million (the “Capital One Credit Facility”). On December 4, 2023, the Company also terminated the Third SVB Facility. See Note 6 - Finance Leases and other debt for additional information regarding the Capital One Credit Facility and the termination of the Third SVB Facility.
Management believes that the Company’s cash and cash equivalents at January 31, 2024, along with cash generated in the normal course of business and available borrowing capacity under the Capital One Credit Facility, are sufficient to fund its operations for at least the next 12 months.
The Company may seek to obtain additional financing, if needed, to successfully implement its long-term strategy.
- Basis of presentation
(a)Consolidated financial statements
The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") and regulations of the Securities and Exchange Commission ("SEC") regarding annual financial reporting and include the accounts of Phreesia, Inc; its branch operation in Canada and its consolidated subsidiaries (or collectively, the "Company").
(b) Fiscal year
The Company’s fiscal year ends on January 31. References to fiscal 2024, 2023 and 2022 refer to the fiscal years ending on January 31, 2024, 2023 and 2022, respectively.
- Summary of significant accounting policies
(a)Use of estimates
The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. The most significant assumptions and estimates relate to the allowance for doubtful accounts, capitalized internal-use software, the determination of the useful lives of property and equipment, the fair value of securities underlying stock-based compensation, the fair value of identifiable assets and liabilities and deferred consideration in business acquisitions.
(b)Revenue recognition
The Company evaluates its contractual arrangements to determine the performance obligations and transaction prices. Revenue is allocated to each performance obligation and recognized when the related performance obligations are satisfied. See Note 5 for additional information regarding ASC 606, Revenue from Contracts with Customers, as well as for additional details about the Company's products and service lines.
(c)Concentrations of credit risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, accounts receivable and settlement assets. The Company’s cash and cash equivalents are held by established financial institutions. The Company does not require collateral from its customers and generally requires payment within 30 to 60 days of billing. Settlement assets are amounts due from well-established payment processing companies and normally takeone ortwo business days to settle which mitigates the associated risk of concentration. The Company usesone third-party payment processor.
The Company’s customers are primarily healthcare services organizations located in the United States as well as pharmaceutical companies. The Company did not have any individual customers that represented more than 10% of total revenues for the years ended January 31, 2024, 2023 and 2022. As of both January 31, 2024 and January 31, 2023, the Company had receivables from at least one entity that accounted for at least 10% of total accounts receivable.
(d)Risks and uncertainties
The Company is subject to a variety of risk factors, including the economy, data privacy and security laws and government regulations. Additionally, the Company is subject to other risks associated with the markets in which it operates including reliance on third-party vendors, partners, and service providers. The Company supplements its workforce with contractors and consultants, including a substantial number of contractors and consultants in international locations. Certain of the Company's service providers, including certain third-party software developers, are located in international locations subject to warfare and/or political and economic instability, such as Ukraine and India. As with any business, operation of the Company involves risk, including the risk of service interruption impacting the operations of the Company's business and the Company's customer’s facilities below expected levels of operation, shut downs due to the breakdown or failure of information technology and communications systems, changes in laws or regulations, political and economic instability, or catastrophic events such as fires, earthquakes, floods, explosions, global health concerns such as pandemics or other similar occurrences affecting the delivery of our productions and services. The occurrence of any of these events could significantly reduce or eliminate revenues generated, or significantly increase the expenses of the Company's operations, adversely impacting the Company’s operating results and the Company's ability to meet the Company's obligations and commitments. See Note 6 - Finance leases and other debt and Note 11 - Commitments and contingencies, for a summary of our contractual commitments as of January 31, 2024.
(e)Cost of revenue (excluding depreciation and amortization)
Cost of revenue (excluding depreciation and amortization) primarily consists of personnel expenses for implementation and technical support, infrastructure costs for operation of our solutions such as hosting fees, and certain fees paid to various third-party providers for the use of their technology, as well as costs to verify insurance eligibility and benefits. Personnel expenses consist of salaries, stock-based compensation and benefits.
(f)Payment processing expense
Payment processing expense consists primarily of interchange fees set by payment card networks that are ultimately paid to the card-issuing financial institution, and assessment fees paid to payment card networks, and fees paid to third-party payment processors and gateways.
(g)Sales and marketing
Sales and marketing expense consists primarily of personnel costs, including salaries, stock-based compensation, benefits, bonuses and commission costs for our sales and marketing personnel. Sales and marketing expense also includes costs for advertising, promotional and other marketing activities, as well as certain fees paid to various third-party partners for sales lead generation. Advertising is expensed as incurred. Advertising expense was $1,900, $2,634 and $4,007 for the fiscal years ended January 31, 2024, 2023 and 2022, respectively.
(h)Research and development
Research and development expense consists of costs for the design, development, testing and enhancement of the Company’s products and services that do not meet the criteria for capitalization as internal-use software. These costs consist primarily of personnel costs, including salaries, stock-based compensation and benefits for our development personnel. Research and development expense also includes third-party partner fees and third-party consulting fees.
(i)General and administrative
General and administrative expense consists primarily of personnel costs, including salaries, stock-based compensation and benefits for our executive, finance, legal, human resources, information technology, and other administrative personnel. General and administrative expense also includes consulting, legal, security, accounting services and allocated overhead.
(j) Depreciation
Depreciation represents depreciation expense for PhreesiaPads and Arrivals Kiosks (collectively, Phreesia hardware), data center and other computer hardware, purchased computer software, furniture and fixtures and leasehold improvements.
(k)Amortization
Amortization primarily represents amortization of our capitalized internal-use software related to the Company's solutions as well as amortization of acquired intangible assets.
(l)Cash and cash equivalents
The Company considers all highly liquid investments with an original maturity of three months or less at the time of purchase to be cash equivalents. The Company's money market accounts meet the definition of cash equivalents.
(m)Settlement assets
Settlement assets represent amounts due from the Company’s payment processor for customer electronic processing transactions. Settlement assets are typically settled withinone totwo business days of the transaction date.
(n)Settlement obligations
Settlement obligations represent amounts due to customers for electronic processing transactions that have not been funded by the Company due to timing of settlement from the Company’s payment processor.
(o)Accounts receivable
Accounts receivable represent trade receivables, net of allowances for doubtful accounts. The Company estimates the allowance for doubtful accounts as its current estimate of expected credit loss over the life of the instrument. The Company determines the allowance based on historical trends of accounts receivable balances that have been written off and specific account analysis of at-risk customers, the length of time accounts are past due, a customer's current ability to pay its obligations to the Company, the condition of the industry as a whole, as well as expected future changes in credit losses. Accounts receivable are written off at the point that internal collections efforts have been exhausted. As of January 31, 2024 and 2023, the Company has reserved $1,392 and $1,053, respectively, for the allowance for doubtful accounts.
Accounts receivable also includes unbilled accounts receivable (see Contract balances in Note 5(f)).
(p)Property and equipment
Property and equipment, including PhreesiaPads and Arrivals Kiosks, are stated at cost less accumulated depreciation. Depreciation of property and equipment is computed using the straight-line method over the estimated useful lives of the related assets. The estimated useful lives of the Company’s property and equipment have been estimated to be between three andseven years. Maintenance and repair costs are charged to operations as incurred while expenditures for major improvements are capitalized.
Upon sale or disposition of property and equipment, the cost and related accumulated depreciation are removed from their respective accounts and any gain or loss is reflected in the consolidated statements of operations.
(q)Capitalized internal-use software
The Company capitalizes certain costs incurred for the development of computer software for internal use pursuant to ASC 350-40, Intangibles—Goodwill and Other—Internal use software. These costs relate to the development of its solutions. The Company capitalizes the costs during the development of the project, when it is determined that it is probable that the project will be completed, and the software will be used as intended. Costs related to preliminary project activities, post-implementation activities, training and maintenance are expensed as incurred. Internal-use software is amortized on a straight-line basis over its estimated useful life, which is generally three tofive years. Management evaluates the useful lives of these assets on an annual basis and tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. The Company exercises judgment in determining the point at which various projects may be capitalized, in assessing the ongoing value of the capitalized costs and in determining the estimated useful lives over which the costs are amortized. To the extent that the Company changes the manner in which it develops and tests new features and functionalities related to its solutions, assesses the ongoing value of capitalized assets or determines the estimated useful lives over which the costs are amortized, the amount of internal-use software development costs the Company capitalizes and amortizes could change in future periods. Refer to Note 4(d) for further detail on internal-use software costs capitalized during the period.
(r)Business combinations
The Company uses its best estimates and assumptions to accurately assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. The Company continues to collect information and reevaluate these estimates and assumptions quarterly and records any adjustments to its estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the consolidated statement of operations.
When applicable, the consideration transferred for business combinations includes the acquisition-date fair value of deferred consideration liabilities. The Company recognizes interest expense to accrete deferred consideration liabilities to their settlement amount.
(s)Goodwill and intangible assets
Goodwill represents the excess of the consideration transferred over the fair value of the underlying net tangible and intangible assets acquired and liabilities assumed in connection with business combinations accounted for using the acquisition method of accounting. Goodwill is not amortized, but instead goodwill is required to be tested for impairment annually and under certain circumstances. We perform such testing of goodwill in the fourth quarter of each fiscal year, or as events occur or circumstances change that would more likely than not reduce the fair value below its carrying amount.
The testing of goodwill is performed at the reporting unit level. The Company’s reporting unit is the same as its operating segment. The test begins with a qualitative assessment to determine whether it is “more likely than not” that the fair value of the reporting unit is less than its carrying amount. If it is concluded that it is “more likely than not” that the fair value of a reporting unit is less than its carrying amount, the Company performs a quantitative goodwill impairment test by calculating the fair value of the reporting unit and comparing that fair value to the carrying value of the reporting unit. If the estimated fair value of the reporting unit is less than its carrying amount, the Company records a goodwill impairment to reduce the carrying amount of goodwill by the amount by which the fair value of the reporting unit is less than its carrying amount.
All other intangible assets associated with purchased intangibles, consisting of customer relationships, acquired technology, acquired trademarks and acquired licenses, are recorded at acquisition-date fair value less accumulated amortization and are amortized on a straight-line basis over their estimated remaining economic lives.
(t)Long-lived assets
Long-lived assets, such as property and equipment, intangible assets, capitalized internal-use software and operating lease right-of-use assets are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. If circumstances require a long-lived asset or asset group be tested for possible impairment, the Company first compares the undiscounted cash flows expected to be generated by that asset or asset group to its carrying value. If the carrying value of the long-lived asset or asset group is not recoverable on an undiscounted cash flow basis, an impairment is recognized to the extent that the carrying value exceeds its fair value. There wereno impairment charges recognized in the consolidated statements of operations during any of the periods presented.
(u) Income taxes
An asset and liability approach is used for financial accounting and reporting of current and deferred income taxes. Deferred income tax assets and liabilities are computed for temporary differences between the financial statement and tax basis of assets and liabilities that will result in taxable or deductible amounts in the future. Such deferred income tax asset and liability computations are based on enacted tax laws and rates applicable to periods in which the differences are expected to affect taxable income or loss. Valuation allowances are established when necessary to reduce deferred tax assets to the amounts expected to be realized. The Company follows the guidance in ASC 740, Accounting for Uncertainty in Income Taxes. ASC 740 clarifies the accounting for uncertainty in income taxes recognized in a Company’s financial statements and prescribes a recognition threshold and measurement attribute for the financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return. ASC 740 also provides guidance on de-recognition, classification, interest and penalties, accounting in the interim periods, and disclosure.
The Company reviews and evaluates tax positions in its major jurisdictions and determines whether or not there are uncertain tax positions that require financial statement recognition and the recording of a tax liability or the reduction of a tax asset. The Company would recognize tax related interest and penalties, if applicable, as a component of its provision for income taxes.
(v)Segment information
Operating segments are defined as components of an enterprise about which separate financial information is evaluated regularly by the chief operating decision maker in deciding how to allocate resources and in assessing performance. The Company defines the term “chief operating decision maker” to be its Chief Executive Officer. The Company’s Chief Executive Officer reviews the financial information presented on an entire company basis for purposes of allocating resources and evaluating our financial performance. Accordingly, we have determined that we operate in a single reportable operating segment. Additionally, substantially all of the Company's revenues and long-lived assets are located in the U.S. Since the Company operates inone operating segment and substantially all of the Company's revenues and long-lived assets are located in the U.S., all required financial segment information can be found in the accompanying consolidated financial statements.
(w)Stock-based compensation
The Company has stock-based compensation plans under which various types of equity-based awards are granted, including stock options, restricted stock units ("RSUs"), performance-based RSUs, and market-based performance stock units ("PSUs"). The compensation for the stock-based awards is recognized in accordance with ASC 718, Compensation — Stock Compensation, which requires that compensation cost be recognized for awards based on the grant-date fair value of the award. That cost is recognized on a straight-line basis over the requisite service period, which is generally the vesting period of the award. For performance-based RSUs, the number of shares expected to vest is estimated at each reporting date based on management's expectations regarding the relevant performance criteria. The Company adjusts stock compensation expense for forfeitures of stock-based compensation awards in the periods the forfeitures occur.
The fair value of stock options is estimated at the time of grant using the Black-Scholes option pricing model, which requires the use of inputs and assumptions such as the exercise price of the option, expected term, risk-free interest rate, expected volatility and dividend yield, and the value of the Company's common stock (which is estimated for awards granted prior to our IPO). The Company does not estimate forfeitures in recognizing stock-based compensation expense. The fair value of the RSUs is equal to the fair value of the Company's common stock on the grant date of the award. The fair value of market-based PSUs is estimated at the time of grant using a Monte Carlo simulation which compares Phreesia's projected total shareholder return ("TSR") to the projected TSR of the Russell 3000 Index (the "Peer Group") and estimates the value of shares to be issued based on the vesting conditions of the PSUs. The Monte Carlo simulation requires the use of inputs and assumptions such as the grant-date closing stock price, simulation, expected volatility, correlation coefficient to the Russell 3000 Index, risk-free interest rate and dividend yield.
During fiscal 2022, the Company adopted the Phreesia, Inc. 2019 Employee Stock Purchase Plan ("ESPP" or "the Plan"). The Company will record compensation expense based on the grant date fair value per award granted multiplied by the number of awards granted to the employee for the purchase period. The number of awards granted to the employee for the purchase period is equal to the expected employee contributions divided by 85% of the closing stock price on the offering date.
For liability-classified performance based stock bonus awards, at the beginning of the year, the Company offers eligible employees the option to elect to receive their year-end performance bonus in stock. Bonuses settled in stock are accounted for as stock-based compensation awards vesting based on a performance condition and are classified as liabilities because they represent a liability settled in a variable number of shares.
During fiscal 2023, the Company adopted the 2023 Inducement Award Plan (the "Inducement Plan"). The Inducement Plan allows the Company to grant equity-based incentive awards including stock options, RSUs and PSUs to employees of acquired companies to induce them to join the Company.
See Note 8 - Equity-based compensation, for additional information on stock-based compensation.
(x)Fair value of financial instruments
Certain assets and liabilities are carried at fair value under GAAP. Fair value is defined as the exchange price that would be received for the sale of an asset or paid to transfer a liability (an exit price) in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable inputs. Financial assets and liabilities carried at fair value are required to be classified and disclosed in one of the following three levels of the fair value hierarchy, of which the first two are considered observable and the last is considered unobservable:
Level 1—Quoted prices in active markets for identical assets or liabilities.
Level 2—Observable inputs (other than Level 1 quoted prices), such as quoted prices in active markets for similar assets or liabilities, quoted prices in markets that are not active for identical or similar assets or liabilities, or other inputs that are observable or can be corroborated by observable market.
Level 3—Unobservable inputs which are supported by little or no market activity and that are significant to determining the fair value of the assets or liabilities, including pricing models, discounted cash flow methodologies and similar techniques.
The fair value hierarchy also requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value.
(y)Equity offering costs
The Company capitalizes certain legal, accounting and other third-party fees that are directly associated with in-process equity financings as deferred offering costs until such financings are consummated. After consummation of the equity financing, these costs will be recorded in stockholders’ equity as a reduction of additional paid-in capital generated as a result of the offering, to the extent there are sufficient proceeds. Should the equity financing no longer be considered probable of being consummated, all deferred offering costs would be charged to operating expenses in the accompanying consolidated statement of operations.
(z)Foreign currency
The Company has a branch office in Canada that provides operational support. The functional currency of the Company’s foreign branch is the U.S. dollar. Accordingly, assets and liabilities of the Company’s foreign branch are re-measured into U.S. dollars at the exchange rates in effect at the reporting date with differences recorded as transaction gains and losses within other income (expense), net.
(aa)New accounting pronouncements
Impact of recently adopted accounting pronouncements
During the year ended January 31, 2024, the Company did not adopt any accounting pronouncements that materially impacted the Company's financial statements.
Recent accounting pronouncements not yet adopted
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-07, Segment Reporting. The new standard requires enhanced disclosures about significant segment expenses and other segment items and requires companies to disclose all annual disclosures about segments in interim periods. The new standard also permits companies to disclose more than one measure of segment profit or loss, requires disclosure of the title and position of the Chief Operating Decision Maker, and requires companies with a single reportable segment to provide all disclosures required by Topic 280 – Segment Reporting. The new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. Companies are required to apply ASU 2023-07 retrospectively to all periods presented. The Company is currently evaluating the impact that ASU 2023-07 will have on its financial statements and related disclosures.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. The provisions of ASU 2023-09 are effective for annual periods beginning after December 15, 2024; early adoption is permitted. The Company is currently evaluating the impact that ASU 2023-09 will have on its financial statements and related disclosures.
- Composition of certain financial statement captions
(a) Accrued expenses
Accrued expenses at January 31, 2024 and 2023 are as follows:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Payroll-related expenses and taxes | $8,981 | $4,461 |
| Stock-based compensation liability | 5,890 | 5,884 |
| Payment processing fees liability | 6,008 | 4,796 |
| Acquisition-related liabilities | 1,888 | 96 |
| Income and other tax liabilities | 3,042 | 1,491 |
| Information technology services | 5,927 | 2,249 |
| Other | 5,394 | 2,833 |
| Total | $37,130 | $21,810 |
(b) Other current liabilities and other long-term liabilities
Other current liabilities and other long-term liabilities as of January 31, 2024 were $5,875 and $2,857, respectively. There wereno other current liabilities and other long-term liabilities recorded as of January 31, 2023.
Other current liabilities and other long-term liabilities represent deferred consideration liabilities payable to the former equity holders of ConnectOnCall. See Note 16 - Acquisitions for additional information regarding the acquisition of ConnectOnCall.
(c) Property and equipment
Property and equipment at January 31, 2024 and 2023 are as follows:
| Useful life(years) · January 31, | |||
|---|---|---|---|
| 2024 | 2023 | ||
| PhreesiaPads and Arrivals Kiosks | 3 | $18,610 | $17,932 |
| Computer equipment | 3 | 62,888 | 54,485 |
| Computer software | 3 to 5 | 11,687 | 8,571 |
| Hardware development | 3 | 576 | 529 |
| Total property and equipment | $93,761 | $81,517 | |
| Less: accumulated depreciation | (76,859) | (59,847) | |
| Property and equipment — net | $16,902 | $21,670 | |
Depreciation expense related to property and equipment amounted to $17,584, $17,988 and $14,985 for the fiscal years ended January 31, 2024, 2023 and 2022, respectively.
Assets acquired under finance leases included in computer equipment were $35,250 and $27,813 at January 31, 2024 and 2023, respectively. Accumulated amortization of assets under finance leases was $27,399 and $20,657 at January 31, 2024 and 2023, respectively. See Note 10 - Leases for additional information regarding finance leases.
(d) Capitalized internal-use software
For the fiscal years ended January 31, 2024, 2023 and 2022, the Company capitalized $19,521, $23,604 and $12,830 of costs related to the Company's solutions, respectively.
During the fiscal years ended January 31, 2024, 2023 and 2022 amortization expense related to capitalized internal-use software was $9,527, $5,945 and $5,664, respectively.
(e) Intangible assets and goodwill
On June 30, 2023, the Company entered into an agreement to acquire Comsort, Inc. d/b/a MediFind ("MediFind") (the "MediFind Acquisition"). The Company acquired certain intangible assets and goodwill in connection with the MediFind Acquisition. See Note 16 - Acquisitions for additional information regarding the MediFind Acquisition.
On August 11, 2023, the Company entered into an agreement to acquire Access eForms, LLC ("Access") (the "Access Acquisition"). The Company acquired certain intangible assets and goodwill in connection with the Access Acquisition. See Note 16 - Acquisitions for additional information regarding the Access Acquisition.
On October 3, 2023, the Company entered into an agreement to acquire ConnectOnCall.com, LLC ("ConnectOnCall") (the "ConnectOnCall Acquisition"). The Company acquired certain intangible assets and goodwill in connection with the ConnectOnCall Acquisition. See Note 16 - Acquisitions for additional information regarding the ConnectOnCall Acquisition.
The tables set forth below include intangible assets and goodwill acquired in all of the Company's acquisitions.
The following presents the details of intangible assets as of January 31, 2024 and 2023.
| Useful Life · January 31, | |||
|---|---|---|---|
| (years) | 2024 | 2023 | |
| Acquired technology | 5 to 7 | $9,310 | $1,410 |
| Customer relationship | 7 to 15 | 17,940 | 6,340 |
| License | 15 | 6,200 | 6,200 |
| Trademarks | 15 | 3,100 | — |
| Total intangible assets, gross carrying value | $36,550 | $13,950 | |
| Less: accumulated amortization | (4,925) | (2,549) | |
| Net carrying value | $31,625 | $11,401 | |
The weighted average remaining useful life for acquired technology in years was 6.0 and 2.7 as of January 31, 2024 and 2023, respectively. The remaining useful life for customer relationships in years was 12.4 and 8.3 as of January 31, 2024 and 2023, respectively. The remaining useful life for the license to the Patient Activation Measure ("PAM"®) in years was 12.8 and 13.8 as of January 31, 2024 and 2023, respectively. The remaining useful life for the trademarks in years was 14.5 as of January 31, 2024.
Amortization expense associated with intangible assets for the fiscal years ended January 31, 2024, 2023 and 2022 was $2,376, $1,371 and $653, respectively.
The estimated amortization expense for intangible assets for the next five years and thereafter is as follows as of January 31, 2024:
| January 31, 2024 | |
|---|---|
| 2025 | $3,481 |
| 2026 | 3,450 |
| 2027 | 3,157 |
| 2028 | 3,157 |
| Thereafter | 18,380 |
| Total | $31,625 |
The following table presents a roll-forward of goodwill for the years ended January 31, 2023 and 2024:
| Balance at January 31, 2022 | $33,621 |
|---|---|
| Measurement period adjustments to goodwill during the year ended January 31, 2023 | 115 |
| Balance at January 31, 2023 | $33,736 |
| Goodwill acquired during the year ended January 31, 2024 | 42,109 |
| Balance at January 31, 2024 | $75,845 |
During the quarter ended October 31, 2023, the Company completed its quarterly triggering event assessments and determined that the decline in the market value of its publicly-traded stock, which resulted in a corresponding decline in its market capitalization, constituted a triggering event. Due to the decline in the Company’s market capitalization during the quarter ended October 31, 2023 the Company evaluated whether changes in the Company’s market capitalization indicated that the carrying value of goodwill in the Company’s single reporting unit was impaired. As of October 31, 2023, the Company’s market capitalization exceeded the carrying value of the Company’s equity by over 100%. As a result, the Company did not believe that changes in the Company’s market capitalization during the quarter ended October 31, 2023 indicated that that the carrying amount of the Company’s goodwill was impaired as of October 31, 2023.
As of January 31, 2024, the Company's market capitalization also exceeded the carrying amount of the Company's equity by over 100%. As a result, the Company does not believe that the Company’s goodwill is impaired as of January 31, 2024. No other triggering events occurred during fiscal 2024.
The Company didnot record any impairments of goodwill during the years ended January 31, 2024, 2023 or 2022.
Additions to goodwill during the year ended January 31, 2023 represent measurement period adjustments for the acquisition of Insignia Health, LLC (the "Insignia Acquisition"). Substantially all of the Company's goodwill is amortizable for tax purposes.
(f) Accounts receivable
Accounts Receivable as of January 31, 2024 and 2023 are as follows:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Billed | $62,880 | $51,458 |
| Unbilled | 3,375 | 989 |
| Total accounts receivable, gross | $66,255 | $52,447 |
| Less: accounts receivable allowances | (1,392) | (1,053) |
| Total accounts receivable | $64,863 | $51,394 |
Activity in the Company's allowance for doubtful accounts was as follows for the years ended January 31, 2024 and 2023:
| Balance, January 31, 2022 | $863 |
|---|---|
| Bad debt expense | 587 |
| Write-offs and adjustments | (397) |
| Balance, January 31, 2023 | $1,053 |
| Bad debt expense | 377 |
| Increases due to acquisitions | 681 |
| Write-offs and adjustments | (719) |
| Balance, January 31, 2024 | $1,392 |
The Company’s allowance for doubtful accounts represents the current estimate of expected future losses based on prior bad debt experience as well as considerations for specific customers as applicable. The Company's accounts receivable are considered past due when they are outstanding past the due date listed on the invoice to the customer. The Company writes off accounts receivable and removes the associated allowance for doubtful accounts when the Company deems the receivables to be uncollectible.
(g) Prepaid and other current assets
Prepaid and other current assets as of January 31, 2024 and 2023 are as follows:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Prepaid software and business systems | $4,922 | $3,426 |
| Prepaid data center expenses | 3,872 | 2,389 |
| Prepaid insurance | 1,257 | 1,552 |
| Other prepaid expenses and other current assets | 4,410 | 3,342 |
| Total prepaid and other current assets | $14,461 | $10,709 |
(h) Cloud computing implementation costs
The Company enters into cloud computing service contracts to support its sales and marketing, product development and administrative activities. The Company capitalizes certain implementation costs for cloud computing arrangements that meet the definition of a service contract. The Company includes these capitalized implementation costs within prepaid expenses and other current assets and within other assets on its consolidated balance sheets. Once placed in service, the Company amortizes these costs over the remaining subscription term to the same caption in the consolidated statements of operations as the related cloud subscription. Capitalized implementation costs for cloud computing arrangements accounted for as service contracts were $1,532 as of January 31, 2024 and 2023. Accumulated amortization of capitalized implementation costs for these arrangements was $1,021 and $610 as of January 31, 2024 and 2023, respectively.
- Revenue and contract costs
The Company generates revenue primarily from providing integrated SaaS-based software and payment solutions for the healthcare industry. The Company derives revenue from subscription fees and related services generated from the Company’s healthcare services clients for access to the Company's solutions, payment processing fees based on patient payment volume, and fees from life sciences and payer clients for delivering qualified direct communications to patients who voluntarily opt in to receive this type of engagement using the Company's solutions.
The Company accounts for revenue from contracts with customers by applying the requirements of ASC 606. Accordingly, the Company determines revenue recognition through the following steps:
identification of the contract, or contracts, with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when, or as, the Company satisfies a performance obligation.
Revenues are recognized when control of these services is transferred to the Company’s customers, in an amount that reflects the consideration it expects to be entitled to in exchange for those services.
The majority of the Company’s contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately when they are distinct. The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis. The Company determines the standalone selling prices based on our overall pricing objectives, taking into consideration market conditions, historical pricing information as priced in previous bundled contracts, as well as other factors such as product, customer type and geographic area. We typically establish a range of SSPs for each of our performance obligations. We use the residual method to the estimate the SSP for certain performance obligations with highly variable pricing.
(a) Subscription and related services
In most cases, the Company generates subscription fees from clients based on the number of healthcare services clients that utilize the Company's solutions and subscription fees for the Company’s self-service intake tablets (PhreesiaPads), on-site kiosks (Arrivals Kiosks) and any other solutions. The Company’s healthcare services clients are typically billed monthly in arrears, though in some instances healthcare services clients may opt to be billed monthly, quarterly or annually in advance. Subscription fees are typically auto-debited from client’s accounts every month. Revenue for healthcare services client subscriptions is recognized over the term of the respective healthcare services client contract. Substantially all of the Company’s subscription arrangements are considered service contracts, and the customer does not have the right to take possession of the software. Revenue for related services is recognized as it is delivered if the services are distinct from the subscription service and is recognized over the remaining non-cancelable subscription term if it is not distinct from the subscription service. In certain arrangements, the Company leases its PhreesiaPads and Arrivals Kiosks through operating leases to its customers. Accordingly, these revenue transactions are accounted for using ASC 842, Leases.
The amount of subscription and related services revenues recorded pursuant to ASC 842 for the leasing of the Company’s PhreesiaPads and Arrivals Kiosks was $10,307, $10,197 and $6,489 for the years ended January 31, 2024, 2023 and 2022, respectively.
In addition, subscription and related services includes certain fees from clients for professional services associated with implementation services as well as travel and expense reimbursements, shipping and handling fees, sales of Phreesia hardware (PhreesiaPads and Arrivals Kiosks), on-site support and training. Certain professional services for implementation are not distinct from the Company's solutions and are therefore recognized over the term of the contract. Revenue from sales of distinct professional services, Phreesia hardware and training are recognized in the period they are delivered to clients.
(b) Payment processing fees
The Company generates revenue from payment processing fees based on the levels of patient payment volume resulting from credit and debit card transactions (dollar value and number of card transactions) processed through Phreesia’s payment facilitator model. Payment processing fees are generally calculated as a percentage of the total transaction dollar value processed and/or a fee per transaction. The remainder of patient payment volume is composed of credit and debit card transactions for which Phreesia acts as a gateway to payment processors, and cash and check transactions.
The Company recognizes the payment processing fees when the transaction occurs (i.e., when the processing services are completed). The transaction amount is collected from the cardholder’s bank via the Company’s third-party payment processing partner and the card networks. The transaction amount is then remitted to its customers approximatelytwo business days after the transaction occurs. At the end of each month, the Company bills its customers for any payment processing fees owed per its customer contractual agreements. Similarly, at the end of each month, the Company remits payments to third-party payment processors and financial institutions for interchange and assessment fees, processing fees, and bank settlement fees.
The Company acts as the merchant of record for its customers and works with payment card networks and banks so that its customers do not need to manage the complex systems, rules, and requirements of the payment industry. The Company satisfies its performance obligations and therefore recognizes the transaction fees as revenue upon completion of a transaction. Revenue is recognized net of refunds, which arise from reversals of transactions initiated by the Company’s customers.
The payment processing fees collected from customers are recognized as revenue on a gross basis as the Company is the principal in the delivery of the managed payment solutions to the customer. The Company has concluded it is the principal because as the merchant of record, it controls the services before delivery to the customer, it is primarily responsible for the delivery of the services to its customers, it has latitude in establishing pricing with respect to the customer and other terms of service, it has sole discretion in selecting the third-party to perform the settlement, and it assumes the credit risk for the transaction processed. The Company also has the unilateral ability to accept or reject a transaction based on criteria established by the Company.
As the merchant of record, the Company is liable for settlement of the transactions processed and, accordingly, such costs are included in payment processing fees expense on the accompanying statements of operations.
(c) Network solutions
The Company's Network solutions revenue includes fees from life sciences companies and payers for qualified direct communications to activate, engage and educate patients who voluntarily opt in to receive this type of engagement about topics critical to their health using the solutions.
The Company generates revenue from sales of digital marketing solutions to life sciences companies which is based largely on the delivery of messages at a contracted price per message to patients. Messaging campaigns are sold for a specified number of messages delivered to qualified patients over an expected time frame. Revenue is recognized as the messages are delivered.
The Company generates revenue from sales of qualified leads to health plans and other payer organizations which is based largely on the delivery of qualified leads to health plans and other payer organizations at a contracted price per lead. The Company identifies the qualified leads based on direct communications delivered to patients. Revenue for leads is recognized based on our estimate of leads accepted by health plans and other payer organizations.
(d) Disaggregation of revenue
Revenue from the Company’s contracts with its customers are disaggregated by service offering on the accompanying consolidated statements of operations. The Company’s core service offerings are subscription and related services, payment processing fees, digital marketing solutions sold to life sciences companies and qualified leads sold to health plans and other payer organizations. In addition, substantially all of the Company’s revenue is derived from customers in the United States.
(e) Remaining performance obligations
The Company does not disclose the value of unsatisfied performance obligations as the majority of its contracts relate to either contracts with an original term of one year or less or contracts with variable consideration (i.e., the Company’s payment processing fees revenue).
(f) Contract balances
Unbilled accounts receivable is a contract asset related to the delivery of the Company’s subscription and related services and for its life sciences revenue for which the related billings will occur in a future period. Contract assets and contract liabilities are reported on a net basis for each customer contract. Deferred revenue is a contract liability primarily related to billings in advance of revenue recognition from the Company's subscription and life sciences services and, to a lesser extent, professional services and other revenues described above. Deferred revenue is recognized as the Company satisfies its performance obligations. The Company generally invoices its customers in monthly or quarterly installments for subscription services. Accordingly, the deferred revenue balance does not generally represent the total contract value of a subscription arrangement. Deferred revenue that will be recognized during the succeeding 12-month period is recorded as current deferred revenue on the accompanying consolidated balance sheets. Deferred revenue that will be recognized subsequent to the succeeding 12-month period is recorded as long-term deferred revenue on the accompanying consolidated balance sheets.
The following table represents a roll-forward of contract assets:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Beginning Balance | $989 | $392 |
| Amount transferred to receivables from beginning balance of contract assets | (989) | (392) |
| Contract asset additions, net of reclassification to receivables | 3,375 | 989 |
| Ending Balance | $3,375 | $989 |
The following table represents a roll-forward of deferred revenue:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Beginning Balance | $17,813 | $16,558 |
| Revenue recognized that was included in deferred revenue at the beginning of the period | (17,388) | (16,005) |
| Deferred revenue added from acquisitions | 5,665 | — |
| Other current year activity in deferred revenue | 18,120 | 17,260 |
| Ending Balance | $24,210 | $17,813 |
(g) Cost to obtain a contract
The Company capitalizes certain incremental costs to obtain customer contracts and amortizes these costs over a period of benefit that the Company has estimated to bethree tofive years. The Company determined the period of benefit by taking into consideration its customer contracts, its technology and other factors. Amortization expense is included in sales and marketing expenses in the accompanying consolidated statements of operations and totaled $1,056 and $1,696 for the years ended January 31, 2024 and 2023, respectively. The Company periodically reviews these deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit. There wereno impairment losses recorded during the periods presented.
The following table represents a roll-forward of deferred contract acquisition costs:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Beginning balance | $2,810 | $4,079 |
| Additions to deferred contract acquisition costs | — | 427 |
| Amortization of deferred contract acquisition costs | (1,056) | (1,696) |
| Ending balance | $1,754 | $2,810 |
| Deferred contract acquisition costs, current (to be amortized in next 12 months) | $768 | $1,056 |
| Deferred contract acquisition costs, non-current | 986 | 1,754 |
| Total deferred contract acquisition costs | $1,754 | $2,810 |
- Finance leases and other debt
As of January 31, 2024 and 2023, the Company had the following outstanding finance lease liabilities and other debt:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Finance leases | $8,309 | $7,651 |
| Financing arrangements | 3,124 | 46 |
| Accrued interest and payments | 23 | 200 |
| Total finance lease liabilities and other debt | $11,456 | $7,897 |
| Less: current portion of finance lease liabilities and other debt | (6,056) | (5,172) |
| Long-term finance lease liabilities and other debt | $5,400 | $2,725 |
(a) Finance leases
See Note 10 - Leases for more information regarding finance leases.
(b) Financing agreements
On June 8, 2023, the Company entered into a software licensing financing agreement (the "financing agreement") in order to finance its software, equipment and service licenses. As of January 31, 2024, there was $3,124 in outstanding principal and interest due under the financing agreement. The financing agreement requires the Company to pay $123 per month for 36 months beginning August 2023. The effective interest rate on the financing agreement is 10.5% per annum.
(c) Amended and Restated Loan and Security Agreement with SVB
On February 28, 2019 (the "Effective Date"), the Company entered into the Amended and Restated Loan and Security Agreement (the "First SVB Facility") that provided for a $20,000 term loan.
On May 5, 2020 (the "Second SVB Effective Date"), the Company entered into the Second SVB Facility to modify the First SVB Facility. The Second SVB Facility provided for a revolving credit facility with an initial borrowing capacity of $50,000.
On March 28, 2022 (the "Third SVB Effective Date"), the Company entered into a First Loan Modification Agreement to the Second SVB Facility (as amended, the "Third SVB Facility") to increase the borrowing capacity from $50,000 to $100,000 and to reduce the interest rate on the facility. Borrowings under the Third SVB Facility were payable on May 5, 2025. Borrowings under the Third SVB Facility bore interest, which was payable monthly, at a floating rate equal to the greater of 3.25% or the Wall Street Journal Prime Rate minus 0.5%. In addition to principal and interest due under the revolving credit facility, the Company was required to pay an annual commitment fee of approximately $250 per year and a quarterly fee of 0.15% per annum of the average unused revolving line under the facility.
On December 4, 2023, the Company terminated the Third SVB Facility. During the fourth quarter of fiscal 2024, the Company recorded a $1,118 loss on extinguishment of debt, which consisted of $612 in fees to terminate the Third SVB Facility and $506 to write-off unamortized deferred financing costs in connection with the termination of the Third SVB Facility.
During the fiscal year ended January 31, 2024 and 2023, there wasno debt outstanding related to the Third SVB Facility and the Second SVB Facility, respectively. As a result, the Company presented all amortized deferred costs within other assets and amortized unamortized costs over the term of the Third SVB Facility.
(d) Capital One Credit Agreement
On December 4, 2023, the Company entered into a Credit Agreement (the "Credit Agreement") for a new 5-year $50,000 senior secured asset-based revolving credit facility ("Capital One Credit Facility") maturing in December 2028, which includes a swingline sub-limit of at least $5,000 and a letter of credit sub-limit of at least $5,000. The new Capital One Credit Facility was entered into with Capital One, N.A., acting as administrative agent and replaced our previous senior secured revolving credit facility with SVB. The Capital One Credit Facility will give the Company additional financial flexibility, through the facility’sfive year term. The facility is available to the Company for working capital and general corporate purposes. The Capital One Credit Facility bears interest at a rate per annum based on the Secured Overnight Financing Rate (“SOFR”) or a Base Rate as specified in the Credit Agreement. As of
January 31, 2024, the interest rate on the Capital One Credit Facility was 8.3%. In addition to principal and interest due under the Capital One Credit Facility, the Company is required to pay an annual fee equal to 0.25% of the unused balance of the facility. Additionally, the Company incurred creditor and third party fees of $778 upon entering into the Capital One Credit Facility. The Company recorded the fees to deferred financing costs, included within other assets on its consolidated balance sheets, and will amortize the costs over the term of the Capital One Credit Facility.
The obligations under the Capital One Credit Facility are secured by a first priority security interest in substantially all of the tangible and intangible assets at certain of the Company's U.S. subsidiaries, and by pledges of the equity of certain of the Company's U.S. subsidiaries, in each case subject to customary exclusions.
The Capital One Credit Facility includes financial covenants including, but not limited to requiring the Company to maintain minimum Consolidated EBITDA, minimum Liquidity, a minimum Consolidated Fixed Charge Coverage Ratio a restriction on the amount of dividends and limiting the amount of cash and cash equivalents the Company holds outside Capital One, each as defined in the Credit Agreement.
Maturities of finance leases and other debt in each of the next five years and thereafter are as follows:
| Total · Finance Leases · Other Debt | |||
|---|---|---|---|
| Fiscal year ending January 31, | |||
| 2025 | $6,056 | $4,958 | $1,098 |
| 2026 | 4,167 | 2,837 | 1,330 |
| 2027 | 1,233 | 514 | 719 |
| Total maturities of finance leases and other debt | $11,456 | $8,309 | $3,147 |
The following table presents the components of interest income (expense), net:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Interest expense (1) | $(1,854) | $(1,411) | $(1,163) |
| Interest income | 4,065 | 2,475 | 79 |
| Interest income (expense), net | $2,211 | $1,064 | $(1,084) |
| (1) Includes amortization of deferred financing costs and original issue discount | |||
- Stockholders' Equity
(a) Common stock
The Company closed an IPO on July 22, 2019 and filed an Amended and Restated Certificate of Incorporation authorizing the issuance of up to 500,000,000 shares of common stock, par value $0.01 per share.
On April 12, 2021, the Company completed a follow-on offering of its common stock. In connection with this offering, the Company issued and sold 5,175,000 shares of common stock at an issuance price of $50.00 per share.
In connection with the MediFind Acquisition, on June 30, 2023, the Company issued 150,786 shares of common stock, par value $0.01 per share, to the former owners of MediFind as partial consideration to acquire MediFind. On July 3, 2023, the Company filed a prospectus supplement to register the shares with the SEC. See Note 16 - Acquisitions for additional information regarding the MediFind Acquisition.
In connection with the Access Acquisition, on August 11, 2023, the Company issued 1,096,436 shares of common stock, par value $0.01 per share, to the former members of Access as partial consideration to acquire Access. On August 14, 2023, the Company filed a prospectus supplement to register the shares with the SEC. See Note 16 - Acquisitions for additional information regarding the Access Acquisition.
(b) Treasury stock
The Company's equity-based compensation plan allows for the grant of non-vested stock options, RSUs and total shareholder return ("TSR") performance-based stock units ("PSUs") to its employees pursuant to the terms of its stock option and incentive plans (See Note 8). Until September 2023, under the provision of the plans, for RSU and PSU awards, unless otherwise elected, employee participants fulfilled their related income tax withholding obligation by having shares withheld at the time of vesting. The shares withheld were then transferred to the Company's treasury stock at cost.
Beginning in September 2023, employee participants fulfilled their related tax withholding obligation by selling vested shares at the time of vesting in non-discretionary transactions pursuant to the Company’s mandatory sell-to-cover policy (sell-to-cover). The proceeds from the employee participants’ sales of vested shares are remitted to the Company to cover the tax withholding payments to tax authorities. No shares are transferred to the Company’s treasury stock in connection with tax withholdings funded by an employee participant’s sale of vested shares to cover taxes.
- Equity-based compensation
(a) Equity award plans
In January 2018, the Board of Directors adopted the Company’s 2018 Stock Option Plan as amended, (the "2018 Stock Option Plan") which provided for the issuance of options to purchase up to 3,048,490 shares of the Company’s common stock to officers, directors, employees, and consultants. The option exercise price per share is determined by the Board of Directors based on the estimated fair value of the Company’s common stock.
In June 2019, the Board of Directors adopted the Company’s 2019 Stock Option and Incentive Plan (the "2019 Plan"), which replaced the 2018 Stock Option Plan upon the completion of the IPO. The 2019 Plan allows the Compensation Committee of the Board of Directors (the "Compensation Committee") to make equity-based incentive awards including stock options, RSUs and PSUs to the Company’s officers, employees, directors, and consultants. The initial reserve for the issuance of awards under this plan was 2,139,683 shares of common stock. The initial number of shares reserved and available for issuance automatically increased on February 1, 2020 and automatically increases each February 1 thereafter by 5% of the number of shares of common stock outstanding on the immediately preceding January 31 (or such lesser number of shares determined by the Compensation Committee). As the 2018 Stock Option Plan was replaced by the 2019 Plan, all grants of stock options, RSUs and PSUs during the years ended January 31, 2024, 2023 and 2022 were made pursuant to the 2019 plan, respectively.
In June 2019, the Board of Directors also adopted the Company's 2019 Employee Stock Purchase Plan (the "ESPP"), which became effective immediately prior to the effectiveness of the registration statement for the Company’s initial public offering. The total shares of common stock initially reserved under the ESPP was limited to 855,873 shares.
The Company's incentive bonuses allow eligible employees to elect to receive all or a portion of their incentive compensation in the form of immediately vested restricted stock units instead of cash.
In July 2023, the Board of Directors also adopted the Inducement Plan. The Inducement Plan allows the Compensation Committee of the Board of Directors (the "Compensation Committee") or its delegates to make equity-based incentive awards including certain stock options, RSUs and PSUs to employees of acquired companies to induce them to join the Company. The total shares of common stock initially reserved under the Inducement Plan was 500,000 shares.
As of January 31, 2024, there are 4,303,135 shares available for future grant pursuant to the 2019 Plan after factoring in the automatic increase which occurs on February 1 of each fiscal year, as well as an additional 418,434 shares available for future grant pursuant to the ESPP. The ESPP hastwo six-month offering periods each calendar year beginning in January and July. The ESPP allows eligible employees to purchase shares of the Company’s common stock at a 15% discount through payroll deductions. As of January 31, 2024, there were 24,125 outstanding restricted stock units and 475,875 shares available for future grant under the Inducement Plan.
(b) Summary of stock-based compensation
The following table sets forth stock-based compensation by type of award:
| For the fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| RSUs | $53,474 | $42,214 | $24,222 |
| Liability awards | 9,047 | 7,641 | 7,055 |
| PSUs | 9,206 | 7,282 | 2,389 |
| Stock options | 45 | 1,489 | 2,294 |
| ESPP | 1,256 | 1,521 | 763 |
| Total stock-based compensation | $73,028 | $60,147 | $36,723 |
The following table sets forth the presentation of stock-based compensation in the Company's consolidated financial statements:
| For the fiscal years endedJanuary 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Stock-based compensation expense recorded to additional paid-in capital(1) | $63,981 | $52,506 | $29,668 |
| Stock-based compensation expense recorded to accrued expenses | 9,047 | 7,641 | 7,055 |
| Total stock-based compensation | 73,028 | 60,147 | 36,723 |
| Less: stock-based compensation expense capitalized as internal-use software | (1,415) | (1,372) | (489) |
| Stock-based compensation expense per consolidated statements of operations(2) | $71,613 | $58,775 | $36,234 |
| (1) Stock-based compensation included in the Company's consolidated statements of stockholders' equity is consistent with these amounts. | |||
| (2) Non-cash stock-based compensation expense included in the Company's consolidated statements of cash flows for the fiscal year ended January 31, 2022 was $36,144, and excluded $90 of cash-settled stock-based compensation expense included in the Company's statements of operations. | |||
The Company has not recognized and does not expect to recognize in the foreseeable future, any tax benefit related to employee stock-based compensation expense.
(c) Restricted stock units
The Company has issued restricted stock units to employees and independent directors that vest based on a time-based condition. For RSUs granted to employees prior to January 2021, pursuant to a time-based condition,10% of the restricted stock units vest afterone year,20% vest aftertwo years,30% vest after three years and 40% vest after four years. The restricted stock units expire seven years from the grant date.
During the year ended January 31, 2023, the Company modified the vesting of RSUs granted subsequent to January 1, 2021 for employees other than its named executive officers listed in its 2022 proxy statement ("2022 NEOs") and other members of its executive management team. Pursuant to the modified vesting schedule, RSUs granted after January 1, 2021 for employees other than 2022 NEOs and other members of its executive management team, vest 6.25% each quarter over four years based on continued service. For 2022 NEOs and other members of the Company's executive management team, RSUs granted from January 1, 2022 through December 31, 2022 vest 6.25% each quarter over four years based on continued service. Beginning January 2023, all RSUs granted vest 25% each year over four years based on continued service.
Additionally, at the beginning of each fiscal year, the Company provides certain employees the option to settle their incentive bonus in immediately vested RSUs. RSUs granted to settle bonus awards are included in RSUs granted and vested in the table below. See section (g) Liability awards below for additional information regarding share-settled bonus awards.
| Restricted stock units | |
|---|---|
| Unvested, January 31, 2021 | 2,053,038 |
| Granted during year | 1,836,534 |
| Vested | (559,767) |
| Forfeited and expired | (195,966) |
| Unvested, January 31, 2022 | 3,133,839 |
| Granted during year | 2,907,838 |
| Vested | (1,626,679) |
| Forfeited and expired | (497,245) |
| Unvested, January 31, 2023 | 3,917,753 |
| Granted during year (1) | 2,419,679 |
| Vested | (1,912,432) |
| Forfeited and expired | (624,790) |
| Unvested, January 31, 2024 | 3,800,210 |
| (1) Includes 24,125 awards granted pursuant to the 2023 Inducement Award Plan. | |
As of January 31, 2024, there is $100,100 remaining of total unrecognized compensation costs related to these awards. The total unrecognized costs are expected to be recognized over a weighted-average term of 2.6 years.
For the years ended January 31, 2024, 2023 and 2022, the weighted average grant date fair value of restricted stock units granted was $29.08, $26.79 and $46.60 respectively.
(d) Stock options
Options granted under the equity award plans have a maximum term often years and vest over a period determined by the Board of Directors (generally four years from the date of grant or the commencement of the grantee’s employment with the Company). Options generally vest 25% at theone-year anniversary of the grant date, after which point they generally vest pro rata on a monthly basis.
Stock option activity for the fiscal years ended January 31, 2024, 2023 and 2022 is as follows:
| Number ofoptions | Weighted-averageexercise price | Weighted-averageremainingcontractual life(in years) | Aggregate Intrinsicvalue | |
|---|---|---|---|---|
| Outstanding — January 31, 2021 | 3,211,354 | $4.67 | ||
| Granted during the year | — | $— | ||
| Exercised | (1,439,186) | $2.88 | ||
| Forfeited | (67,018) | $9.02 | ||
| Outstanding and expected to vest — January 31, 2022 | 1,705,150 | $6.01 | 5.94 | $42,938 |
| Outstanding — January 31, 2022 | 1,705,150 | $6.01 | ||
| Granted during the year | — | $— | ||
| Exercised | (311,743) | $4.92 | ||
| Forfeited and expired | (8,214) | $4.68 | ||
| Outstanding and expected to vest — January 31, 2023 | 1,385,193 | $6.26 | 5.06 | $43,341 |
| Outstanding — January 31, 2023 | 1,385,193 | $6.26 | ||
| Granted during the year | — | $— | ||
| Exercised | (249,247) | $3.42 | ||
| Forfeited and expired | (12,508) | $5.87 | ||
| Outstanding and expected to vest — January 31, 2024 | 1,123,438 | $6.89 | 4.54 | $20,884 |
| Exercisable — January 31, 2024 | 1,123,438 | $6.89 | 4.54 | $20,884 |
| Amount vested during year ended January 31, 2024 | 24,565 | $13.41 | ||
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s estimated stock price at the time of exercise and the exercise price, multiplied by the number of related in-the-money options) that would have been received by the option holders had they exercised their options at the end of the period. This amount changes based on the market value of the Company’s common stock. The total intrinsic value of options exercised for the years ended January 31, 2024, 2023 and 2022 (based on the difference between the Company’s estimated stock price on the exercise date and the respective exercise price, multiplied by the number of options exercised), was $6,059, $6,970 and $73,624, respectively.
As of January 31, 2024, all compensation cost related to stock options issued to employees has been recorded and there isno unrecognized compensation cost remaining related to stock options issued to employees.
(e) TSR performance-based restricted stock units ("PSUs")
The Company grants PSUs to certain members of its management team. PSUs vest over approximately three years from the grant date upon satisfaction of both time-based requirements and market targets based on Phreesia's TSR relative to the TSR of each member of the Russell 3000 Index (the "Peer Group"). Depending on the percentage level at which the market-based condition is satisfied, the number of shares vesting could be between 0% and 220% of the number of PSUs originally granted. PSUs granted during the years ended January 31, 2024, 2023 and 2022 vest in a maximum of 220%,200% and 200% of the number of PSUs originally granted, respectively. To earn the target number of PSUs (which represents 100% of the number of PSUs granted), the Company must perform at the 60 th percentile, with the maximum number of PSUs earned if the Company performed at least at the 90 th percentile. If Phreesia's TSR for the performance period is negative, the maximum number of PSUs that can be earned will be capped at 100%.
The Company estimated the fair value of the PSUs using a Monte Carlo Simulation model which projected TSR for Phreesia and each member of the Peer Group over the performance period. The Company recognizes the grant date fair value of PSUs as compensation expense over the vesting period.
The fair value of the PSUs granted during the fiscal years ended January 31, 2024, 2023 and 2022, respectively, was estimated using the following assumptions:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Correlation coefficient | 0.5238 | 0.4957 | 0.3878 |
| Valuation date stock price | $22.94 | $35.41 | $36.03 |
| Simulation term | 3.00 Years | 3.00 Years | 2.99 Years |
| Volatility | 64.58% | 64.98% | 44.32% |
| Risk-free rate | 4.05% | 3.84% | 1.23% |
| Dividend yield | —% | —% | —% |
| Weighted average fair value of grants | $36.42 | $56.52 | $48.47 |
Market-based PSU activity for the years ended January 31, 2024, 2023 and 2022 are as follows:
| Performancestock units | |
|---|---|
| Outstanding, February 1, 2021 | 70,806 |
| Granted during the year ended January 31, 2022 | 325,410 |
| Outstanding, February 1, 2022 | 396,216 |
| Granted during the year ended January 31, 2023 | 255,572 |
| Vested | — |
| Forfeited and expired | (3,555) |
| Outstanding, February 1, 2023 | 648,233 |
| Granted during the year ended January 31, 2024 | 576,680 |
| Vested | (67,251) |
| Forfeited | (117,443) |
| Outstanding, January 31, 2024 | 1,040,219 |
As of January 31, 2024, unrecognized compensation cost for the PSUs was $32,077, to be recognized over a weighted average remaining vesting period of 2.4 years, subject to the participants' continued employment with the Company.
(f) Employee stock purchase plan
The ESPP is a compensatory plan because it provides participants with terms that are more favorable than those offered to other holders of the Company's common stock. Employees purchase shares at the lesser of (1)85% of the closing stock price on the first day of the offering period or (2)85% of the closing stock price on the last day of the offering period. The ESPP is structured as a qualified employee stock purchase plan under Section 423 of the U.S. Internal Revenue Code of 1986.
The fair value of shares granted under the ESPP during the year ended January 31, 2024 was estimated using a Black-Scholes pricing model with the following assumptions:
| Year endedJanuary 31, 2024 | Year endedJanuary 31, 2023 | Year endedJanuary 31, 2022 | |
|---|---|---|---|
| Risk-free interest rate | 5.30% | 3.68% | 0.17% |
| Expected dividends | none | none | none |
| Expected term (in years) | 0.49 years | 0.47 years | 0.49 years |
| Volatility | 62.4% | 74.8% | 55.7% |
During the fiscal years ended January 31, 2024, 2023 and 2022, the Company issued 141,121,162,154 and 42,530 shares of common stock, respectively, for the ESPP. In connection with these issuances, during the years ended January 31, 2024, 2023 and 2022 the Company recorded increases of $3,235, $3,470 and $1,506, respectively, to additional paid-in capital within stockholders' equity. As of January 31, 2024, unrecognized compensation cost related to the ESPP was $616, to be recognized over the next five months.
(g) Liability awards
At the beginning of each year, the Company provides eligible employees the option to elect to receive all or a portion of their incentive compensation in the form of immediately vested restricted stock units instead of cash. Restricted stock units issued to settle liability awards are covered by the 2019 Plan. Share-settled bonus awards will be settled at a value equal to 115% of the bonuses converted. These share-settled bonus awards vest based on the achievement of the Company’s predefined performance targets. As share-settled bonus awards will be settled in a variable number of shares, the Company classifies share-settled bonus awards as liabilities, within accrued expenses in the accompanying consolidated balance sheets until they are settled in shares and included in stockholders' equity. The Company's share-settled bonus awards are settled semiannually. During the year-ended January 31, 2024, the Company settled $9,041 of share-settled bonus awards by issuing 354,817 immediately vested RSUs. See (c) Restricted Stock Units above for additional discussion regarding RSUs.
- Fair value measurements
The following table presents information about the Company's assets and liabilities that are measured at fair value as of January 31, 2024 and indicates the classification of each item within the fair value hierarchy:
| Quoted Prices in Active Markets for Identical Assets (Level 1) | Significant Other Observable Inputs (Level 2) | Significant Unobservable Inputs (Level 3) | Balance as of January 31, 2024 | |
|---|---|---|---|---|
| Money market mutual funds | $58,942 | $— | $— | $58,942 |
| Total assets | $58,942 | $— | $— | $58,942 |
The following table presents information about the Company's assets and liabilities that are measured at fair value as of January 31, 2023 and indicates the classification of each item within the fair value hierarchy:
| Quoted Prices in Active Markets for Identical Assets (Level 1) | Significant Other Observable Inputs (Level 2) | Significant Unobservable Inputs (Level 3) | Balance as of January 31, 2023 | |
|---|---|---|---|---|
| Money market mutual funds | $163,563 | $— | $— | $163,563 |
| Total assets | $163,563 | $— | $— | $163,563 |
The carrying value of the Company’s short-term financial instruments, including accounts receivable and accounts payable approximate fair value due to the short-term nature of these instruments. As of January 31, 2024, the carrying value of the Company's debt and deferred consideration liabilities approximate fair value because the interest rates approximate market rates and their maturities are relatively short-term.
The Company did not have any transfers of assets and liabilities between levels of the fair value measurement hierarchy during both the years ended January 31, 2024 and 2023.
- Leases
(a) Phreesia as Lessee
The Company leases office premises and third-party data center space in the U.S under operating leases which expire on various dates through March 2027. Certain of these arrangements have escalating rent payment provisions or optional renewal clauses. The table below only considers lease obligations through the renewal date as the Company is not reasonably certain to elect the option to extend its leases beyond the option date. No arrangements contain residual value guarantees or restrictions imposed on the leases. The Company is also committed to pay a portion of the actual operating expenses under certain of these lease agreements. These operating expenses are not included in the table below.
The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically fortwo tothree years and are secured by the underlying equipment.
During the year ended January 31, 2023, the Company ceased using its office premises in Ottawa, Canada and Raleigh, North Carolina. Additionally, during the year ended January 31, 2023, the Company decided to cease using its office premise in Portland, Oregon by April 2023. In connection with these decisions, the Company shortened the useful lives of the related right of use assets to end on the cease use date for each lease. The financial impact of the change in useful lives of the related right of use assets was not significant.
Supplemental balance sheet information related to operating and finance leases as of January 31, 2024 and 2023 was as follows:
| January 31, | ||
|---|---|---|
| 2024 | 2023 | |
| Operating leases: | ||
| Lease right-of-use assets | $266 | $569 |
| Lease liabilities, current | $393 | $934 |
| Lease liabilities, non-current | 134 | 349 |
| Total operating lease liabilities | $527 | $1,283 |
| Finance leases: | ||
| Property and equipment, at cost | $35,250 | $27,813 |
| Accumulated depreciation | (27,399) | (20,657) |
| Property and equipment, net | $7,851 | $7,156 |
| Lease liabilities, current (included in Current portion of finance lease liabilities and other debt) | 4,958 | 4,926 |
| Lease liabilities, non-current (included in Long-term finance lease liabilities and other debt) | 3,351 | 2,725 |
| Total finance lease liabilities | $8,309 | $7,651 |
For office leases and leased equipment, the Company has elected the practical expedient to not separate lease and non-lease components, and as such, the variable lease cost primarily represents variable payments such as common area maintenance, utilities and equipment maintenance.
As of January 31, 2024, for operating leases, the weighted-average remaining lease term is 1.3 years and the weighted-average discount rate is 5.0%. As of January 31, 2024, for finance leases, the weighted-average remaining lease term is 1.8 years and the weighted-average discount rate is 6.3%.
The components of lease expense for the years ended January 31, 2024, 2023 and 2022 were as follows:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Operating leases: | |||
| Operating lease cost | $740 | $1,835 | $1,096 |
| Variable lease cost | 47 | 62 | 223 |
| Total operating lease cost | $787 | $1,897 | $1,319 |
| Finance leases: | |||
| Amortization of right-of-use assets | $6,742 | $5,632 | $4,636 |
| Interest on lease liabilities | 580 | 368 | 378 |
| Total finance lease cost | $7,322 | $6,000 | $5,014 |
Amortization of right-of-use assets for finance leases is included within depreciation expense on the Company's consolidated statements of operations.
The following represents a schedule of maturing lease commitments for operating and finance leases as of January 31, 2024:
| January 31, 2024 | ||
|---|---|---|
| Operating · Finance | ||
| Maturity of lease liabilities | ||
| Fiscal year ending January 31, | ||
| 2025 | $404 | $5,343 |
| 2026 | 86 | 2,986 |
| 2027 | 42 | 521 |
| 2028 | 7 | — |
| Total future minimum lease payments | $539 | $8,850 |
| Less: interest | (12) | (541) |
| Present value of lease liabilities | $527 | $8,309 |
As of January 31, 2024, the Company has signed a finance lease for computer equipment which does not commence until April 2024. Total undiscounted payments through the fiscal year ended January 31, 2028, related to the lease are $7,413 and are excluded from the table above but are included in the Company's other contractual commitments. See Note 11 - Commitments and contingencies for additional information regarding other contractual commitments.
Other supplemental cash flow information for the years ended January 31, 2024, 2023 and 2022 was as follows:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Supplemental cash flow information | |||
| Cash paid for amounts included in the measurement of lease liabilities: | |||
| Operating cash used for operating leases | $1,238 | $1,347 | $1,206 |
| Operating cash used for finance leases | 535 | 396 | 377 |
| Financing cash used for finance leases | 6,779 | 5,731 | 4,267 |
(b) Phreesia as Lessor
In connection with the patient intake and registration process, Phreesia offers its customers the ability to lease PhreesiaPads and Arrivals Kiosks along with their monthly subscription. These rentals fall under the guidance of ASC 842. The Company elected the practical expedient to not separate lease and non-lease components. More specifically, all contractual hardware maintenance is included with the hardware lease components. The leases contain no variable lease payments, no options to extend the lease that are reasonably certain to be exercised, and do not give the lessee an option to purchase the hardware at the end of the lease term. Additionally, the lease term does not represent a major part of the remaining economic life of the assets, and the present value of the lease payments does not equal or exceed substantially all of the fair value of the assets. As a result, all leased hardware in the SaaS arrangements is classified as operating leases.
During the years ended January 31, 2024, 2023 and 2022, the Company recognized $10,307, $10,197 and $6,489, respectively in subscription and related services revenue related to the leasing of PhreesiaPads and Arrivals Kiosks.
Future lease payments receivable under operating leases were immaterial as of January 31, 2024 and 2023, except for those with terms of one year or less.
- Commitments and contingencies
(a) Indemnifications
The Company’s agreements with certain customers include certain provisions for indemnifying customers against liabilities if its services infringe a third-party’s intellectual property rights. It is not possible to determine the maximum potential amount under these indemnification obligations due to the limited history of prior indemnification claims and the unique facts and circumstances that may be involved in each particular agreement. To date, the Company has not incurred any material costs as a result of such provisions and have not accrued any liabilities related to such obligations in its consolidated financial statements.
In addition, the Company has indemnification agreements with its directors and its executive officers that require it, among other things, to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of those persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by us, arising out of that person’s services as a director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that may enable it to recover a portion of any future indemnification amounts paid. To date, there have been no claims under any of its directors and executive officers indemnification provisions.
(b) Legal proceedings
In the ordinary course of business, the Company may be subject from time to time to various proceedings, lawsuits, disputes or claims. Although the Company cannot predict with assurance the outcome of any litigation, the Company does not believe there are currently any such actions that, if resolved unfavorably, would have a material impact on its financial condition, results of operations or cash flows.
(c) Other contractual commitments
Other contractual commitments consist primarily of non-cancelable purchase commitments to support our technology infrastructure as well as installment payments for deferred consideration payable in connection with the acquisition of ConnectOnCall. Future minimum payments under our non-cancelable contractual commitments as of January 31, 2024 are presented in the table below.
| Purchase obligations | |
|---|---|
| Fiscal year ending January 31, | |
| 2025 | $15,067 |
| 2026 | 9,171 |
| 2027 | 4,520 |
| 2028 | 2,260 |
| Total | $31,018 |
- Income taxes
The Company recorded a tax provision of $1,543, $483 and $182, for the years ended January 31, 2024, 2023 and 2022, respectively. The Company's provision for income taxes was 1.1%,0.3% and 0.2% of loss before income taxes for the years ended January 31, 2024, 2023 and 2022, respectively. The Company's effective tax rate differs from the U.S. statutory tax rate of 21% primarily because the Company records a valuation allowance against the its U.S. deferred tax assets, and due to foreign income tax expense related to its Canadian branch.
Deferred tax assets and deferred tax liabilities are recognized based on temporary differences between the financial reporting and tax basis of assets and liabilities using statutory rates. Management of the Company has evaluated the positive and negative evidence pertaining to the realizability of its deferred tax assets, including the Company’s history of losses, and concluded that it is more likely than not that the Company will not recognize the benefits for the majority of its deferred tax assets. On the basis of this evaluation, the Company has recorded a valuation allowance against its deferred tax assets that are not more likely than not to be realized at both January 31, 2024 and 2023.
The Company’s loss before income taxes was primarily generated in the United States for fiscal 2024, 2023 and 2022.
The Company's income tax provision consisted of the following for fiscal 2024, 2023 and 2022:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Current tax | |||
| Federal | $— | $— | $— |
| State | 76 | 49 | 39 |
| Foreign | 1,239 | — | — |
| Deferred tax | |||
| Federal | 38 | 109 | — |
| State | — | — | — |
| Foreign | 190 | 325 | 143 |
| Total provision for income taxes | $1,543 | $483 | $182 |
A reconciliation of the statutory U.S. federal income tax rate to the Company's effective tax rate for fiscal 2024, 2023 and 2022 is as follows:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Federal income tax benefit at statutory rate | 21% | 21% | 21% |
| State and local tax, net of federal benefit | 3% | 5% | 9% |
| Permanent differences | —% | —% | —% |
| Equity compensation | —% | —% | 6% |
| Foreign taxes | (1)% | —% | —% |
| Other | —% | —% | —% |
| Change in valuation allowance | (24)% | (26)% | (36)% |
| Effective income tax rate | (1)% | —% | —% |
The significant components of the Company's deferred income tax assets and liabilities as of January 31, 2024 and 2023 are as follows:
| January 31, | ||
|---|---|---|
| Deferred tax (liabilities) assets | 2024 | 2023 |
| Net operating loss carryforwards | $160,791 | $131,574 |
| Stock based compensation | 9,278 | 7,765 |
| Accruals, reserves, and other expenses | 3,668 | 2,763 |
| Reserve for bad debts | 793 | 530 |
| Disallowed interest expense | 1,041 | 1,934 |
| Depreciation and amortization | 1,829 | — |
| Total deferred tax assets | 177,400 | 144,566 |
| Less: valuation allowance | (176,641) | (143,135) |
| Net deferred tax (liabilities) assets | 759 | 1,431 |
| Depreciation and amortization | — | (295) |
| Intangible assets | (569) | (305) |
| Deferred contract acquisition costs | (460) | (750) |
| Total deferred tax liabilities | (1,029) | (1,350) |
| Net deferred tax (liabilities) assets | $(270) | $81 |
The Company has accumulated a U.S. Federal net operating loss carryforward of approximately $598,975 and $493,333 as of January 31, 2024 and 2023, respectively. This carryforward may be available to offset future U.S. Federal income tax liabilities and will expire beginning in 2025. As of January 31, 2024, the Company's foreign branch hadno net operating loss carryforwards. The Company utilized the net operating loss carryforwards related to its foreign branch to offset taxable income in Canada during the year ended January 31, 2024. The Company’s unutilized research and development tax credit carryforwards may be carried forward for a period of up to 20 years.
Due to the uncertainty regarding the ability to realize the benefit of the U.S. deferred tax assets primarily relating to net operating loss carryforwards, valuation allowances have been established to reduce the U.S. deferred tax assets to an amount that is more likely than not to be realized.
On the basis of this evaluation, as of January 31, 2024 and 2023, the Company recorded a valuation allowance of $176,641 and $143,135, respectively, to recognize only the portion of the deferred tax asset that is more likely than not to be realized. The $33,506 increase in the valuation allowance recorded during the fiscal year ended January 31, 2024 relates primarily to deferred tax assets established and recorded during the fiscal year ended January 31, 2024. The amount of the deferred tax asset considered realizable, however, could be adjusted if estimates of future taxable foreign income during the carryforward period are reduced.
Under Section 382 of the Internal Revenue Code of 1986, as amended, if a corporation undergoes an “ownership change” (generally defined as a greater than 50% change by value in its equity ownership over a three-year period), the corporation’s ability to use its pre-ownership change net operating loss carryforwards and other pre-ownership change tax attributes to offset its post-change income may be limited. As of January 31, 2024, the Company has U.S. net operating loss carryforwards of approximately $599.0 million. The Company has completed a Section 382 study and as a result of the analysis, it is more likely than not that the Company has experienced an “ownership change”. The Company may also experience ownership changes in the future as a result of subsequent shifts in its stock ownership. Accordingly, if the Company earns net taxable income, it is more likely than not that the Company's ability to use its pre-ownership change net operating loss carryforwards to offset U.S. federal taxable income will be subject to limitations, which could potentially result in increased future tax liability.
The Company files tax returns as prescribed by the tax laws of the jurisdictions in which it operates. In the normal course of business, the Company is subject to examination by federal, state, and foreign jurisdictions, where applicable. The Company’s tax years are still open from 2019 to present and, to the extent utilized in future years' tax returns, net operating loss carryforwards at January 31, 2024 will remain subject to examination until the respective tax year is closed.
The Company records unrecognized tax benefits as liabilities or as reductions to deferred tax assets in accordance with ASC 740 and adjusts these balances when its judgement changes as a result of the evaluation of new information previously not available. The Company recognizes interest and penalties related to uncertain tax positions in income tax expense. As of January 31, 2024 the Company has reduced the balance of deferred tax assets for $1.2 million of unrecognized tax benefits. The Company’s unrecognized tax benefits would not affect the effective tax rate if recognized because the Company has a full valuation allowance on its U.S. deferred tax assets. As of January 31, 2024, the Company hadno accrued interest or penalties related to uncertain tax positions.
The following is a roll-forward of the Company's total gross unrecognized tax benefits for fiscal 2024:
| Fiscal year ended January 31, | |
|---|---|
| 2024 | |
| Balance, January 31, 2023 | $— |
| Increases for income tax positions related to prior years | 844 |
| Increases for income tax positions related to current years | 396 |
| Balance, January 31, 2024 | $1,240 |
- Net loss per share attributable to common stockholders
(a) Net loss per share attributable to common stockholders
Basic and diluted net loss per share attributable to common stockholders was calculated as follows:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Numerator: | |||
| Net loss | $(136,885) | $(176,146) | $(118,161) |
| Denominator: | |||
| Weighted-average shares of common stock outstanding, basic and diluted | 54,561,449 | 52,440,067 | 49,888,436 |
| Net loss per share attributable to common stockholders | $(2.51) | $(3.36) | $(2.37) |
(b) Potential dilutive securities
The Company’s potential dilutive securities, which include stock options, restricted stock units, performance stock awards, and grants under the Company's ESPP have been excluded from the computation of diluted net loss per share as the effect would be to reduce the net loss per share. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The following potential common shares, presented based on amounts outstanding at each period end, were excluded from the calculation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:
| Fiscal years ended January 31, | |||
|---|---|---|---|
| 2024 | 2023 | 2022 | |
| Stock options to purchase common stock, restricted stock units and performance stock awards | 7,273,621 | 6,745,591 | 5,632,823 |
| Employee stock purchase plan | 91,452 | 74,685 | 75,370 |
| Total | 7,365,073 | 6,820,276 | 5,708,193 |
- Retirement savings plan
On February 20, 2008, the Company established a retirement savings plan under Section 401(k) of the Internal Revenue Code (the “Plan”). The Plan covers substantially all U.S. full-time employees who meet minimum age and service requirements and allows participants to defer a portion of their annual compensation on a pre-tax and post-tax basis. Company contributions to the Plan may be made at the discretion of the Board of Directors of the Company. The Company didnot make any contributions in the years ended January 31, 2024, 2023 or 2022.
- Related party transactions
For the years ended January 31, 2024 and 2023, the Company recognized revenue totaling $1,174 and $775, respectively, for advertisements placed by a pharmaceutical company. One of the Company's independent members of its board of directors serves on the board of directors for this pharmaceutical company. As of January 31, 2024 and 2023, accounts receivable from the pharmaceutical company totaled $416 and $339, respectively.
For the years ended January 31, 2024 and 2023, the Company recognized general and administrative expenses totaling $118 and $374, respectively, for software agreements with a software company. One of the Company's independent members of its board of directors served as the chief executive officer and on the board of directors for this software company until May 2023. This Company is no longer considered a related party subsequent to May 2023. As of January 31, 2023, prepaid expenses and other current assets included approximately $51 of payments to this software company.
One of the Company's independent members of its board of directors has served as the chief financial officer of a software company since April 2022. The Company recognized de minimis expenses during the year ended January 31, 2024 for software agreements with this software company.
- Acquisitions
(a) Fiscal 2024 Acquisitions
On June 30, 2023, the Company entered into the MediFind Acquisition to acquire 100% of the outstanding equity of MediFind for aggregate consideration payable of $8,871. A portion of the consideration was paid in cash at closing (subject to a customary working capital adjustment) with the remainder of the consideration settled through the issuance of 150,786 shares of the Company's common stock to certain MediFind stockholders. MediFind is a consumer-facing healthcare product that helps patients - especially those with serious, chronic and rare diseases - find better care faster. The MediFind Acquisition was accounted for as a business combination. The Company acquired MediFind to reinforce its commitment to patient-centered care and expand its offerings to consumers.
On August 11, 2023, the Company entered into the Access Acquisition to acquire 100% of the outstanding equity of Access eForms for aggregate consideration payable of $37,411. A portion of the consideration was paid in cash at closing (subject to a customary working capital adjustment) with the remainder of the consideration settled through the issuance of 1,096,436 shares of the Company's common stock to the holders of the outstanding equity of Access eForms. Access is an innovative electronic forms management and automation provider that helps hospitals across the country streamline workflows, improve compliance and deliver a better patient experience. The Access Acquisition was accounted for as a business combination. The Company acquired Access to enhance and build on its existing functionality in the acute care space and to expand its network of clients and partners.
On October 3, 2023, the Company entered into the ConnectOnCall Acquisition to acquire 100% of the outstanding equity of ConnectOnCall for aggregate consideration payable of $13,946. A portion of the consideration was paid in cash at closing with the remainder of the consideration payable inseven quarterly installments beginning in fiscal year 2024. The first installment was paid in January 2024. ConnectOnCall is a founder-owned company with an automated medical answering solution that routes and triages after-hours calls and manages high daytime call volumes. The ConnectOnCall solution is built on real-time Electronic Health Record (EHR) integrations, enhancing the control and transparency of patient information for providers or practices when returning calls. The Company acquired ConnectOnCall to expand its offerings to provider organizations, helping them make the call-triaging process more efficient and less expensive.
The following table summarizes the estimated acquisition-date fair value of consideration transferred for each acquisition:
| MediFind | Access | ConnectOnCall | Total | |
|---|---|---|---|---|
| Cash consideration paid to sellers | $4,195 | $6,766 | $3,946 | $14,907 |
| Equity consideration paid to sellers | 4,676 | 30,645 | — | 35,321 |
| Liabilities incurred to sellers | — | — | 10,000 | 10,000 |
| Total fair value of acquisition consideration | $8,871 | $37,411 | $13,946 | $60,228 |
The acquisition-date fair value of equity consideration transferred was estimated using the closing stock price on the acquisition date for each acquisition. The acquisition-date fair value of liabilities incurred to sellers was estimated based on the timing of payments and an appropriate credit-adjusted discount rate of 9.3% per annum, determined with the assistance of a third-party appraiser. The Company accrues interest on the liability at 9.3% per annum. The Company recorded $294 of interest expense on the liability incurred to sellers during the year ended January 31, 2024. The total undiscounted liability incurred to the sellers of ConnectOnCall was $10,937.
The following table summarizes the calculation of cash paid for each acquisition, net of cash acquired per the Company's consolidated statement of cash flows for the fiscal year ended January 31, 2024.
| MediFind | Access | ConnectOnCall | Total | |
|---|---|---|---|---|
| Cash consideration paid to sellers | $4,195 | $6,766 | $3,946 | $14,907 |
| Less: cash acquired | (231) | (80) | (23) | (334) |
| Cash paid for acquisitions, net of cash acquired per statement of cash flows | $3,964 | $6,686 | $3,923 | $14,573 |
The purchase price was allocated to the tangible assets acquired, the identifiable intangible assets acquired and the liabilities assumed based on their acquisition-date estimated fair values or other measurement bases specified by ASC 805 - Business Combinations.
The following table summarizes the allocation of the purchase price to the assets acquired and liabilities assumed at the date of each acquisition:
| MediFind | Access | ConnectOnCall | Total | |
|---|---|---|---|---|
| Cash | $231 | $80 | $23 | $334 |
| Accounts receivable | 149 | 1,870 | 244 | 2,263 |
| Other current assets | 722 | 110 | 33 | 865 |
| Identified intangible assets acquired | 2,300 | 18,300 | 2,000 | 22,600 |
| Goodwill | 6,821 | 23,426 | 11,862 | 42,109 |
| Total assets acquired | $10,223 | $43,786 | $14,162 | $68,171 |
| Accounts payable | (121) | (196) | (89) | (406) |
| Accrued liabilities | (816) | (884) | (49) | (1,749) |
| Deferred revenue | (292) | (5,295) | (78) | (5,665) |
| Deferred income tax liabilities | (123) | — | — | (123) |
| Total purchase price | $8,871 | $37,411 | $13,946 | $60,228 |
The components of intangible assets acquired in the MediFind Acquisition were as follows:
| Estimated Useful Life(in Years) | Fair Value | |
|---|---|---|
| Technology | 7 | $1,200 |
| Trademark | 15 | 700 |
| Customer relationships | 10 | 400 |
| Total identifiable intangible assets acquired | $2,300 |
The weighted average amortization period for acquired intangible assets as of the date of acquisition is 10 years.
The components of intangible assets acquired in the Access Acquisition were as follows:
| Estimated Useful Life(in Years) | Fair Value | |
|---|---|---|
| Technology | 7 | $5,200 |
| Trademark | 15 | 2,400 |
| Customer relationships | 15 | 10,700 |
| Total identifiable intangible assets acquired | $18,300 |
The weighted average amortization period for acquired intangible assets as of the date of acquisition is 13 years.
The components of intangible assets acquired in the ConnectOnCall Acquisition were as follows:
| Estimated Useful Life(in Years) | Fair Value | |
|---|---|---|
| Technology | 5 | $1,500 |
| Customer relationships | 15 | 500 |
| Total identifiable intangible assets acquired | $2,000 |
The weighted average amortization period for acquired intangible assets as of the date of acquisition is 8 years.
The Company, with the assistance of a third-party appraiser, assessed the fair value of the assets of MediFind, Access and ConnectOnCall. The fair value of the acquired technology and trademark assets were estimated using the relief from royalty method. The fair value of customer relationships was estimated using a multi-period excess earnings method. To calculate fair value, the Company used cash flows discounted at a rate considered appropriate given the inherent risks associated with each asset.
The useful lives of the intangible assets were estimated based on the expected future economic benefit of the assets and are being amortized over the estimated useful life in proportion to the economic benefits consumed using the straight-line method. The amortization of intangible assets is not expected to be deductible for income tax purposes.
The goodwill recognized in each of the acquisitions is primarily attributable to expected synergies of the combined businesses driven by integrating the license and technology into the solutions and engaging with patients and providers, as well as the acquisition of an assembled workforce. The goodwill recognized for the Access and ConnectOnCall acquisitions is expected to be tax deductible. The goodwill recognized for the MediFind acquisition is not expected to be tax deductible.
During the year ended January 31, 2024, the Company incurred $3,106 of acquisition related costs for the MediFind, Access and ConnectOnCall acquisitions. These costs are primarily included within general and administrative expenses in the consolidated statements of operations.
(b) Fiscal 2022 Insignia Acquisition
On December 3, 2021, the Company entered into an agreement to acquire 100% of the outstanding equity of Insignia, a founder-led and mission-oriented company for cash consideration of $37,208. Insignia provides coaching and education solutions in conjunction with Insignia's exclusive worldwide license to the PAM. The PAM is a survey measuring a patient's knowledge, skills and ability to manage their care. The Company acquired Insignia to enable the Company to understand and engage patients in more personalized ways based on their level of activation. The Insignia Acquisition was accounted for as a business combination.
| Cash consideration paid to sellers | $37,112 |
|---|---|
| Liabilities incurred to sellers | 96 |
| Total fair value of acquisition consideration | $37,208 |
The following table summarizes the calculation of cash paid for the acquisition of Insignia, net of cash acquired per the Company's consolidated statement of cash flows for the year ended January 31, 2022.
| Cash consideration paid to sellers | $37,112 |
|---|---|
| Less: cash acquired | (2,689) |
| Cash paid for acquisition of Insignia, net of cash acquired per statement of cash flows | $34,423 |
During the fiscal year ended January 31, 2022, the Company incurred $720 of acquisition related costs for the Insignia Acquisition. These costs are primarily included within general and administrative expenses in our consolidated statement of operations.
During the years ended January 31, 2023 and 2022, the Company recorded certain measurement period adjustments related to the acquisitions of Insignia and QueueDr. The financial impact of measurement period adjustments was not material.
- Other events
In January 2024, the Company established a subsidiary in India, Phreesia India Private Limited (“Phreesia India”). During fiscal 2025, Phreesia India is expected to commence operations and support the Company’s business through various functions, including, but not limited to, customer operations, research and development, product management and support, sales and marketing, and finance and accounting, replacing support services that are currently outsourced to a third-party service provider in India.
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.