lululemon athletica inc.
For the period ended Feb 2, 2025. Filed Mar 27, 2025.
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FY2025 · Filed Mar 27, 2025
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Our Markets and Segments
We operate in over 25 countries around the world and organize our operations into four regional markets: Americas, China Mainland, Asia Pacific ("APAC"), and Europe and the Middle East ("EMEA").
We report three segments, Americas, China Mainland, and Rest of World, which is comprised of the APAC and EMEA regions on a combined basis.
We operate an omni-channel retail model and aim to efficiently and effectively serve our guests in the ways most convenient to them. We continue to evolve and integrate our digital and physical channels in order to enrich our interactions with our guests, and to provide a seamless omni-channel experience. We have invested in technologies which enable our omni-channel retailing model. Our capabilities differ by market and include:
Buy online pick-up in store - guests can purchase our products via our website or digital app and then collect that product from a retail location;
Back-back room - our store educators can access inventory located at our other locations and have product shipped directly to a guest's address or a store;
Ship from store – we are able to fulfill e-commerce orders by accessing inventory at both our distribution centers and at our retail locations, expanding the pool of accessible inventory;
Returns processing – e-commerce guests are able to return products either online or in-store; and
One inventory pool – we are able to view and allocate the product held at our distribution centers to either our physical retail locations, or make it available to fulfill online demand.
We operate a combination of physical retail locations and e-commerce services via our websites, other region-specific websites, digital marketplaces, and mobile apps. Our physical retail locations remain a key part of our growth strategy and we view them as a valuable tool in helping us build our brand and product line as well as enabling our omni-channel capabilities. We plan to continue to expand square footage and open new company-operated stores to support our growth objectives.
Americas
We have operated in the Americas for over 25 years. We opened our first ever store in Vancouver, Canada in 1998. In 2024, the net revenue we generated in the Americas represented 75% of our total net revenue.
| 2024 | 2023 | |
|---|---|---|
| (In thousands) | ||
| Net revenue | $7,928,156 | $7,631,647 |
| Net revenue growth | 3.9% | 11.9% |
Our operations in the Americas are core to our business and we aim to continue to grow our net revenue in this market through ongoing product innovation and by building brand awareness. We also plan to continue to invest in our omni-channel capabilities, to open new retail locations, and to relocate, optimize, and renovate our existing locations as needed.
We generate net revenue in the Americas through our lululemon branded retail locations which include different sizes of company-operated stores, outlets, pop-ups, and other temporary locations. We also serve our guests via our e-commerce website www.lululemon.com, our mobile app, our “Like New” re-commerce program, and through certain wholesale arrangements including university campus retailers and other organizations that we partner with to sell co-branded lululemon products as well as through wholesale arrangements with yoga and fitness studios and other select partners.
On September 10, 2024, we acquired the lululemon branded retail locations and operations run by a third party in Mexico. We had previously granted the third party the right to operate retail locations and to sell lululemon products in Mexico.
China Mainland
We opened our first store in China Mainland in fiscal 2014. In 2024, the net revenue we generated in China Mainland represented 13% of our total net revenue.
| 2024 | 2023 | |
|---|---|---|
| (In thousands) | ||
| Net revenue | $1,361,337 | $963,760 |
| Net revenue growth | 41.3% | 67.2% |
We have experienced significant net revenue growth in China Mainland and believe that as we continue to expand our operations and build our brand awareness, net revenue will continue to increase in this market. We believe China Mainland net revenue growth will drive an increase in our overall international net revenue. We plan to continue to invest in China Mainland and expect that the majority of our company-operated store openings in 2025 will be in this market.
We operate lululemon branded retail locations in China Mainland in a variety of different formats including different sizes of company-operated stores, outlets, pop-ups, and other temporary locations. We also serve our guests via our WeChat store and on third party marketplaces such as T-Mall and JD.com.
Rest of World
In 2024, the net revenue we generated in APAC and EMEA represented 12% of our total net revenue.
| 2024 | 2023 | |
|---|---|---|
| (In thousands) | ||
| Net revenue | $1,298,633 | $1,023,871 |
| Net revenue growth | 26.8% | 42.9% |
We have experienced significant net revenue growth in APAC and EMEA and intend to continue to invest in these markets to build brand awareness. Where we identify growth opportunities, we plan to open new retail locations, including in new markets across the EMEA and APAC regions.
We operate lululemon branded retail locations in these markets in a variety of different formats including different sizes of company-operated stores, outlets, pop-ups, and stores operated by third-parties under license and supply arrangements. We also serve our guests via our country specific websites, our mobile app, and through third party regional marketplaces, such as Zalando, Lazada, and SSG.
Our Selling Channels
We conduct our business through a number of different channels in each market:
Company-operated stores: In addition to serving as a venue to sell our products, our stores give us a direct connection to our guests, which we view as a valuable tool in helping us build our brand and product lines as well as enabling our omni-channel capabilities. Our retail stores are located primarily on street locations, in lifestyle centers, and in malls. Our sales per square foot was $1,574 and $1,609 for 2024 and 2023, respectively.
| Number of company-operated stores by market | February 2, 2025 | January 28, 2024 |
|---|---|---|
| United States | 374 | 367 |
| Canada | 71 | 71 |
| Mexico | 17 | — |
| Americas | 462 | 438 |
| China Mainland | 151 | 127 |
| Australia | 33 | 33 |
| South Korea | 20 | 19 |
| Hong Kong SAR | 10 | 9 |
| Japan | 10 | 8 |
| New Zealand | 8 | 8 |
| Taiwan | 8 | 8 |
| Singapore | 7 | 7 |
| Malaysia | 5 | 3 |
| Thailand | 4 | 1 |
| Macau SAR | 2 | 2 |
| APAC | 107 | 98 |
| Number of company-operated stores by market | February 2, 2025 | January 28, 2024 |
|---|---|---|
| United Kingdom | 19 | 20 |
| Germany | 9 | 9 |
| France | 6 | 6 |
| Ireland | 4 | 4 |
| Spain | 3 | 3 |
| Netherlands | 2 | 2 |
| Sweden | 2 | 2 |
| Norway | 1 | 1 |
| Switzerland | 1 | 1 |
| EMEA | 47 | 48 |
| Total company-operated stores | 767 | 711 |
E-commerce: We believe e-commerce is convenient for our guests and also allows us to reach and serve guests in markets beyond where our physical retail locations are based. We believe this channel is effective in building brand awareness, especially in new markets. We serve our guests via our e-commerce websites, other country and region-specific websites, digital marketplaces, and mobile apps. E-commerce net revenue includes our buy online pick-up in store, back-back room, and ship from store omni-channel retailing capabilities.
Other channels: We also use certain other distribution channels, generally with the goal of building brand awareness and providing broader access to our products. These other channels include:
Temporary locations- Our seasonal stores and pop-ups are typically opened for a short period of time enabling us to serve guests during peak shopping periods in markets where we do not ordinarily have a physical location, or to expand access in markets where we see high demand at our existing locations.
Wholesale - We sell to partners that offer convenient access for both core and new guests, including university campus retailers and other organizations that we partner with to sell co-branded lululemon products. We also sell to yoga and fitness studios and other select partners.
Outlets - We utilize outlets to sell slower moving inventory and inventory from prior seasons at discounted prices. As of February 2, 2025, we operated 52 outlets, the majority of which were in the Americas.
Like New - Our re-commerce program allows guests to exchange their gently used lululemon products for merchandise credit. Those products are then verified and quality checked before being resold online at likenew.lululemon.com. We believe this program is a step towards a circular eco-system and helps reduce our environmental footprint.
License and supply arrangements - We enter into license and supply arrangements when we believe it will be to our advantage to partner with third parties with significant experience and proven success in certain target markets. Under these arrangements we have granted certain third parties the right to operate lululemon branded retail locations and to sell lululemon products on websites in specific countries. On September 10, 2024, we acquired the lululemon branded retail locations and operations run by a third party in Mexico. We had previously granted the third party the right to operate retail locations and to sell lululemon products in Mexico.
| Number of retail locations operated by third parties by market | February 2, 2025 | January 28, 2024 |
|---|---|---|
| Mexico | — | 15 |
| United Arab Emirates | 10 | 8 |
| Saudi Arabia | 8 | 6 |
| Israel | 7 | 3 |
| Kuwait | 4 | 3 |
| Qatar | 4 | 3 |
| Bahrain | 1 | 1 |
| Total locations operated by third parties under license and supply arrangements | 34 | 39 |
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