Five9 Inc
For the period ended Dec 31, 2023. Filed Feb 22, 2024.
View on SEC.govAbout this filing
A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.
FY2023 · Filed Feb 22, 2024
FIVN$28.12-17.6%Stored close · as of Nov 6, 2026
Extracted filing text, with the paragraph anchors used by the comparison.
See the whole filing, with its images and exhibitsContents
Table of Contents
FORM 10-K
TABLE OF CONTENTS
| SPECIAL NOTE REGARDING FORWARD-LOOKING STATEMENTS | 2 |
|---|---|
| PART I | |
| ITEM 1. Business | 4 |
| ITEM 1A. Risk Factors | 15 |
| ITEM 1B. Unresolved Staff Comments | 48 |
| ITEM 1C. Cybersecurity | 48 |
| ITEM 2. Properties | 50 |
| ITEM 3. Legal Proceedings | 50 |
| ITEM 4. Mine Safety Disclosures | 50 |
| PART II | |
| ITEM 5. Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities | 51 |
| ITEM 6. Selected Financial Data | 52 |
| ITEM 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations | 52 |
| Overview | 53 |
| Key Operating and Financial Performance Metrics | 54 |
| Key Components of Our Results of Operations | 56 |
| Results of Operations For the Years Ended December 31, 2023 and 2022 | 58 |
| Liquidity and Capital Resources | 60 |
| Contractual and Other Obligations | 62 |
| Critical Accounting Policies and Estimates | 63 |
| ITEM 7A. Quantitative and Qualitative Disclosures About Market Risk | 64 |
| ITEM 8. Financial Statements and Supplementary Data | 66 |
| ITEM 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure | 105 |
| ITEM 9A. Controls and Procedures | 105 |
| ITEM 9B. Other Information | 106 |
| ITEM 9C. Disclosures Regarding Foreign Jurisdictions that Prevent Inspections | 106 |
| PART III | |
| ITEM 10. Directors, Executive Officers and Corporate Governance | 107 |
| ITEM 11. Executive Compensation | 107 |
| ITEM 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters | 107 |
| ITEM 13. Certain Relationships and Related Transactions, and Director Independence | 107 |
| ITEM 14. Principal Accountant Fees and Services | 107 |
| PART IV | |
| ITEM 15. Exhibits and Financial Statement Schedules | 108 |
| ITEM 16. Form 10–K Summary | 110 |
| Signatures | 111 |
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.