PRUDENTIAL FINANCIAL INC

We analyze the performance of our segments and Corporate and Other operations using a measure of segment profitability called adjusted operating income. See “—Segment Measures” below for a discussion of adjusted operating income and its use as a measure of segment operating performance.

Annual Reviews and Update of Assumptions and Other Refinements

During the second quarter of each year, we perform an annual comprehensive review of the assumptions used for estimating future premiums, benefits, and other cash flows, including reviews related to mortality, morbidity, lapse, surrender, and other contractholder behavior assumptions, and economic assumptions, including expected future rates of returns on investments. The Company generally looks to relevant Company experience as the primary basis for these assumptions; however, if relevant Company experience is not available or does not have sufficient credibility, the Company may look to experience of similar blocks of business, either elsewhere within the Company or within the industry. As part of this review, we may update these assumptions and make refinements to our models based upon emerging experience, future expectations and other data, including any observable market data we feel is indicative of a long-term trend. These assumptions are generally reviewed annually unless a material change in our own experience or in industry experience made available to us is observed in an interim period that we feel is also indicative of a long-term trend. Generally, we do not expect trends to change significantly in the short-term and, to the extent these trends may change, we expect such changes to be gradual over the long-term. The impact on our results of operations of changes in these assumptions can be offsetting and we are unable to predict their movement or offsetting impact over time.

Shown below are the impacts on our adjusted operating income from updates of actuarial assumptions and other refinements as discussed above. The information below is presented by each segment and Corporate and Other operations and includes a reconciliation of these impacts to the impacts within income (loss) before income taxes and equity in earnings of joint ventures and other operating entities.

Shown below are the adjusted operating income contributions of each segment and Corporate and Other operations for the periods indicated and a reconciliation of this segment measure of performance to “Income (loss) before income taxes and equity in earnings of joint ventures and other operating entities” as presented in the Unaudited Interim Consolidated Statements of Operations.

(2)See “—General Account Investments” and Note 19 to the Unaudited Interim Consolidated Financial Statements for additional information.

(3)Represents the contribution to income (loss) of Divested and Run-off Businesses that have been or will be sold or exited, including businesses that have been placed in wind-down, but did not qualify for “discontinued operations” accounting treatment under U.S. GAAP. See “—Divested and Run-off Businesses” for additional information.

(4)Equity in earnings of certain joint ventures and other operating entities is included in adjusted operating income but excluded from “Income (loss) before income taxes and equity in earnings of joint ventures and other operating entities” as it is reflected on an after-tax U.S. GAAP basis as a separate line in the Unaudited Interim Consolidated Statements of Operations. Earnings attributable to noncontrolling interests and redeemable noncontrolling interests are excluded from adjusted operating income but included in “Income (loss) before income taxes and equity in earnings of joint ventures and other operating entities” as they are reflected on a U.S. GAAP basis as a separate line in the Unaudited Interim Consolidated Statements of Operations and represent the portion of earnings from consolidated entities that relates to the equity interests of minority investors.

(5)Includes certain components of consideration for business acquisitions, which are recognized as compensation expense over the requisite service periods.

Segment results for the period presented above reflect the following:

PGIM. Results for both thethird quarter and the first nine months of 2026 increased in comparison to the prior year periods, primarily reflecting higher net asset management fees and lower operating expenses, partially offset by lower net other related revenues. Results for thefirst nine months of 2026 also reflect higher net service, distribution and other revenues.

Retirement. Results for the third quarter of 2026 decreased in comparison to the prior year period, primarily reflecting higher expenses, lower underwriting results, and lower earnings from joint ventures, partially offset by higher net investment spread results. Results for the first nine months of 2026 increased in comparison to the prior year period, inclusive of a less unfavorable comparative net impact from our annual reviews and update of assumptions and other refinements. Excluding this item, results increased, primarily reflecting higher net investment spread results, partially offset by higher expenses, lower underwriting results, and lower earnings from joint ventures.

Group Insurance. Results for the third quarter of 2026 increasedin comparison to the prior year period, primarily refl ecting higher underwriting results in both our group life and group disability businesses, partially offset by higher expenses and lower net investment spread results. Results for the first nine months of 2026 decreased in comparison to the prior year period, inclusive of a favorable comparative net impact from our annual reviews and update of assumptions and other refinements. Excluding this item, results for thefirst nine months of 2026 decreased, primarily reflecting higher expenses and lower underwriting results in our group disability business, partially offset by higher underwriting results in our group life business andhigher net investment spread results.

Individual Life. Results for the third quarter of 2026 increased in comparison to the prior year period, primarily reflecting higher underwriting results and higher net investment spread results. Results for the first nine months of 2026 increased in comparison to the prior year period, inclusive of a favorable comparative net impact from our annual reviews and update of assumptions and other refinements. Excluding this item, results for the first nine months of 2026 increased, primarily reflecting higher underwriting results and higher net investment spread results.

U.S. Legacy Products. Results for the third quarter of 2026 decreasedin comparison to the prior year period, primarily driven by lower fee income, lower underwriting results, and lower net investment spread results. Results for the first nine months of 2026 decreased in comparison to the prior year period, inclusive ofa less favorable comparative net impact from our annual reviews and update of assumptions and other refinements. Excluding this item, results decreased, primarily reflecting lower fee income, lower underwriting results, and lower net investment spread results.

Japan Businesses. Results for the third quarter of 2026 decreased in comparison to the prior year period, inclusive of an unfavorable comparative net impact from foreign currency exchange rates, primarily reflecting ongoing impacts from the Prudential of Japan matter. Results for the first nine months of 2026 decreased in comparison to the prior year period, inclusive of an unfavorable comparative net impact from foreign currency exchange rates and a favorable comparative net impact from our annual reviews and update of assumptions and other refinements. Excluding these items, results for the first nine months of 2026 decreased, primarily reflecting ongoing impacts from the Prudential of Japan matter.

Corporate and Other. Results for the third quarter of 2026 were less unfavorable in comparison to the prior year period, primarily reflecting favorable pension and employee benefits results and higher investment income results, largely offset by higher interest expense on debt and higher net charges from other corporate activities. Results for the first nine months of 2026 were less unfavorable in comparison to the prior year period, primarily reflecting lower net charges from other corporate activities.

Closed Block Division. Results for both the third quarter and the first nine months of 2026 increased in comparison to the prior year periods. Both periods reflect lower net investment activity results. Results for the third quarter of 2026 also reflect lower dividends to policyholders, driven by changes in the policyholder dividend obligation due to changes in cumulative earnings and other factors, while results for the first nine months of 2026 reflect higher net insurance activity results.