CHOICE HOTELS INTERNATIONAL INC DE
For the period ended Dec 31, 2023. Filed Apr 15, 2024.
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Dec 31, 2023 · Filed Apr 15, 2024
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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
SCHEDULE 14A
(Rule 14a-101)
Schedule 14A Information
Proxy Statement Pursuant to Section 14(a) of the
Securities Exchange Act of 1934
Filed by the Registrantý
Filed by a Party other than the Registrant¨
Check the appropriate box:
| ¨ | Preliminary Proxy Statement |
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| ¨ | Confidential, for Use of the Commission Only (as permitted by Rule 14a-6(e)(2)) |
| ý | Definitive Proxy Statement |
| ¨ | Definitive Additional Materials |
| ¨ | Soliciting Material Pursuant to §240.14a-12 |
| CHOICE HOTELS INTERNATIONAL INC /DE | |
| (Name of Registrant as Specified in Its Charter) | |
| (Name of Person(s) Filing Proxy Statement, if Other Than the Registrant) | |
Payment of Filing Fee (Check all boxes that apply):
| ý | No fee required |
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| ¨ | Fee paid previously with preliminary materials |
| ¨ | Fee computed on table in exhibit required by Item 25(b) per Exchange Act Rules 14a-6(i)(1) and 0-11 |
Who We Are
Choice Hotels is one of the world’s largest hotel companies with over 80 years of success building a portfolio of 22 diversified brands. Ranging from limited service to full-service hotels in the upper upscale, upscale, midscale, extended-stay and economy segments, the Choice family of hotel brands provides business and leisure travelers with a range of high-quality lodging options throughout the United States and internationally.
Franchising | Hospitality | Technology
| MORE THAN7,500OPEN HOTELS GLOBALLY | HOTELS IN OVER46COUNTRIES & TERRITORIES WORLDWIDE | OVER630,000ROOMS | MORE THAN64 MillionCHOICE PRIVILEGES LOYALTY MEMBERS |
Choice Hotels attracts and retains franchisees because of our long-held commitment to drive their success and profitability.Connecting franchisees to the power of Choice’s customer delivery platform•Award-winning over 64 million member loyalty programOffering best-in-class franchisee resources•Dedicated consultants to drive revenue and optimize hotel operations•Leading-edge, cloud-based property management system (Choice Advantage)Mutually beneficial franchise agreements with long horizons•High voluntary franchisee retention rateFocusing on lowering franchisees’ total cost of ownership and driving operational excellence•Low cost-to-build improves franchisees’ investment returns, operating profitability and resiliency•Leveraging procurement and design services provides a simpler purchasing process that reduces ongoing operating costs of the hotel
Letter to Our Shareholders
Dear Fellow Shareholder:
On behalf of the Choice Hotels Board of Directors, it is our pleasure to invite you to join our virtual Annual Meeting of Shareholders on May 16, 2024, at 9:00 a.m. Eastern Time by visiting https://meetnow.global/MXQRRGW. As we do each year, we will address the voting items in this year’s Proxy Statement and take shareholder questions. Regardless of whether you plan to join the meeting, your vote is important, and we encourage you to review the enclosed materials and submit your proxy.
A Year of Accelerating Growth
2023 was a transformative year of accelerating growth for Choice Hotels, as we drove higher-than-expected domestic unit growth across our revenue-intense extended stay, upscale, and midscale brands, expanded our international portfolio, completed the rapid and seamless integration of the Radisson Hotels Americas brands, and drove record revenues.
Choice is now a stronger and more versatile business. We serve millions of guests worldwide per year, we have a growing Choice Privileges membership base of 64 million travelers, and we have a diverse global portfolio of more than 7,500 hotels that are growing stronger together, thanks to our best-in-class business engine.
Successful Radisson Hotels Americas Integration Completed
Choice demonstrated its expertise in adding and growing hotel brands in 2023 by completing the successful integration of the Radisson Hotels Americas business within a year of the transaction and generating a significant performance lift for the legacy Radisson Americas brands. For example, year-over-year, from August through December, Choice drove a nearly 25% increase in domestic bookings for the brands, including an almost 35% increase for the Country Inn and Suites brand.
Poised for Strong Performance in 2024 and Beyond
After achieving record total revenues and robust growth in our revenue-intense brands in 2023, we believe Choice is poised to deliver strong performance and development growth through 2024 and beyond.
We are continuing to capitalize on long-term industry trends. Rising wages and retirements, the growth of remote work, and the increasing popularity of road trips are all driving an increase in domestic leisure travel, and our brands are well-positioned to capture a sizeable share of the growing market for value-conscious travelers. Our extended stay and midscale brands are particularly well-positioned to capitalize on the increase in blue-collar business travel being driven by the reshoring of American manufacturing and nationwide investments in infrastructure. And following one of Choice’s most successful years of international development, we believe we are poised to further expand our global footprint across multiple markets in the year to come.
We are confident that Choice’s distinct selective unit growth strategy and world-class hotel conversion capability will enable us to continue our strong momentum, and we thank you for trusting us with your investment.
Sincerely,
| Stewart W. Bainum, Jr.Chairman of the Board of Directors | Patrick S. PaciousPresident & Chief Executive Officer |
| 2024 Proxy Statement | 1 |
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Financial/Strategic Highlights
Full-Year 2023 Financial Performance
| REVENUES | ||
| $1.5BRevenuesRecord+10%YoY | $75.1MPlatform & procurement services fees+18%YoY | $513.4MRoyalty, licensing & management fees+9%YoY |
| INTEGRATION SYNERGIES | SHAREHOLDERRETURNS | BALANCE SHEET | |||
| $85Mof annual recurring synergies achievedExceeding prior target+6% | $422MIn cash dividends and share repurchases(2) | 2.9xReported leverage ratio below the target of 3-4x~$650MAvailable liquidity |
- All results include the impact of the Radisson Hotels Americas acquisition.
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| PIPELINE EXPANSION | EFFECTIVE ROYALTY RATE GROWTH | REVPAR GROWTH | |||
| Global Overall | Global Conversion | +6 bpsvs FY ‘22 | +12.7% vs FY ‘19Exceeded 2019 RevPAR levels for 31 consecutive months | ||
| >105,00 rooms | +16% QoQ | ||||
| +6% QoQ | +34%vs FY ‘22 | ||||
| GROWN STRATEGY FOCUSED ON HOTELS THAT GENERATE HIGHER ROYALTIESDomestic Portfolio | ||||
| Openings + 13%VS FY ‘22 | Rooms(1) +2.4%VS FY ‘22 | Units(1)+1.8%VS FY ‘22 | Upscale Units+6.3%VS FY ‘22 | Extended Stay Units+14.9%VS FY ‘22 |
| Hotel Mix(2)82% | +8 Percentage pointsVS FY ’17 | New hotels added within brand generated nearly: +20% higherroyalty revenue versus hotels exiting the brand(3) | ||
*All results include the impact of the Radisson Hotels Americas acquisition. All figures reflect domestic results, except where otherwise noted. For comparative purposes, domestic RevPAR and the effective royalty rate baseline for 2019 and 2022 is inclusive of the Radisson Hotels Americas acquisition.
1 For the Choice legacy upscale, extended-stay, and midscale brands.
2 For the company’s upscale, extended-stay, and midscale brands.
3 For full-year 2023, on average.
| 2024 Proxy Statement | 3 |
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Sustainability Highlights
We strive to improve our communities and the world in which we live, through ongoing corporate social responsibility efforts. Choice’s ESG report can be found athttp://investor.choicehotels.com.*
| EnvironmentalPartnership | Choice Hotels has a long-standing “Room to be Green” program for its franchisees, which has a multi-tiered approach to increased recycling and conservation. All franchisees participate in the first tier of Room to be Green, which focuses on energy conservation via replacing light bulbs with CFL or LED lighting; water conservation via linen and towel reuse programs; waste reduction via recycling programs in all hotels; employee engagement and operational excellence with “Green Leader” staff member at each hotel; and smart, safe and sustainable product usage via replacement of styrofoam with sustainable alternatives. Notably, approximately 4,000 properties have moved or are in the process of moving to energy-efficient LED signage. Many hotels participate in programs encouraged at higher levels of Room to Be Green, including activities such as investing in energy management systems or renewable energy sources and pursuing LEED certified status. Choice also:•Began a property management dashboard pilot to track utilities usage at the hotel level and identify opportunities for energy, water and waste conservation, which also provides a cost benefit to franchisees•Phased out single use polystyrene products in 2023 and planning to make bulk bathroom amenities standard by year-end 2025 across domestic brands•Launched the electronic guest services directory and digital check-in which minimized both plastic and paper waste•Is committed to provide the hotels in our system with suppliers of cage-free eggs, in order to source 100% of the eggs used (shell, liquid and egg products) from cage-free sources globally by 2025.In addition, Choice's new worldwide headquarters is designed with sustainability and associate wellbeing in mind. |
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| CommunitiesandHuman Rights | •Choice Hotels’ philanthropic mission is to enhance the communities in which Choice franchisees, associates and consumers live and serve through the power of human connection - enabling access to food and shelter and the tools for personal and professional advancement. Choice also has a paid volunteer leave program for its associates.•We are committed to protecting human rights. We make training available to all our franchisees in an effort to prevent and combat human trafficking and utilize U.S. Department of Homeland Security materials on the subject to drive awareness and education. We are committed to the 5-Star Promise for Employee Safety with the American Hotel & Lodging Association and have partnered with Polaris and ECPAT-USA to combat human trafficking. |
| FranchiseeCommunityGrant Program | As a champion of local businesses since our founding over 80 years ago, Choice Hotels places our franchisees at the center of everything we do — from helping them along the road to economic recovery during the pandemic, to supporting the initiatives that are most important to them and their businesses. Through the Your Community, Your Choice. Choice Hotels' Local Business Grant Program, we help franchisees further their longstanding commitment to caring for the communities just outside their hotel doors.The grant program rewards initiatives that benefit the communities Choice-brand hotels serve, ranging from:•Supporting those impacted by the COVID-19 pandemic;•Preparing and providing food for frontline workers;•Rebuilding communities affected by natural disasters;•Caring for those less fortunate such as with food or clothing drives;•Mentoring youth or young professionals;•Promoting sustainability;•Honoring local heroes; and•Supporting other local businesses or organizations, such as schools and parks. |
| Philanthropy | As a member of the Red Cross Annual Disaster Giving Program (“ADGP”), combined with guest Choice Privileges® redemptions, Choice donated $250,000 to the American Red Cross in 2023. This type of ADGP donation provides funding for disaster relief services, enabling the organization to respond immediately to those affected by domestic and international disasters.Choice also partnered with Operation Homefront, a national nonprofit whose mission is to build strong, stable, and secure military and veteran families. Choice made a financial commitment of $320,000 to Operation Homefront in cash and in-kind donations. |
*The information on the Company website is not part of this proxy statement and is not soliciting material.
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Our Human Capital and Compensation Committee (the "Committee") values feedback from our shareholders, whom we regularly engage with on a broad range of topics. In May 2022, we received 99% support for our say-on-pay advisory vote, which we believe represented strong support for our compensation program. After receiving 67% support for our say-on-pay advisory vote in May 2023, we conducted extensive and focused engagement with our shareholders, which we describe in detail below.
OUR SHAREHOLDER OUTREACH INITIATIVE
During 2023, the Committee led an extensive outreach to seek shareholder feedback on our executive compensation program. This engagement included reaching out to shareholders representing more than 90% of shares outstanding, including many who voted against say-on-pay in 2023. We solicited feedback on the key issues that affected the say-on-pay voting decision in two phases. Prior to the 2023 annual meeting, we gathered shareholder feedback to develop an initial understanding of potential concerns. We then used the subsequent Fall 2023 outreach to speak with shareholders again, to develop a deeper understanding of the perspectives that contributed to the lower-than-usual level of say-on-pay support and expectations for Committee responsiveness.
| Spring 2023Pre-annual meeting | Fall / Winter 2023 | |
| In Spring, we held discussions with shareholders representing approximately 54% of shares outstanding* | In Fall and Winter post-Annual Meeting, we reached out to shareholders representing more than 90% of shares outstanding and held discussions with shareholders representing more than 66% of shares outstanding* as well as with proxy advisory firms | |
| •Held 18 discussions with 14 shareholders across these two focused rounds of engagement•Entire process overseen by the Committee •In the Fall, the Committee Chairman led discussions with shareholders representing more than 65%** of shares outstanding* as well as with proxy advisory firms•Included representatives from HR, finance, legal, and investor relations in discussions•Management and the Committee Chairman reported detailed feedback from each engagement discussion to the full Committee for its consideration | ||
- These numbers include Bainum family affiliated shares. If excluding Bainum family affiliated shares, in Spring 2023, discussions were held with 24% of shares outstanding and in Fall / Winter 2023, discussions were held with holders of more than 44% of shares outstanding.
KEY THEMES FROM SHAREHOLDER ENGAGEMENT
During our engagement, we heard a range of different perspectives on our executive compensation program, all of which were, and will continue to be, taken into consideration by the Committee.
While we received considerable positive feedback about the overall design and structure of our program, consistent with our strong say-on-pay results in prior years, the feedback across these two rounds of shareholder engagement made clear that the most significant area of shareholder concern impacting the 2023 say-on-pay advisory vote was related to our awarding of Strategic Leadership Alignment Grants to the CEO and CFO.
As part of our Fall 2023 outreach, we also reviewed the Committee’s preliminary response to concerns about the Strategic Leadership Alignment Grants and other areas of feedback, and our participating shareholders were generally supportive of the Committee's proposed actions. The Committee’s full response, following discussions with participating shareholders, is summarized below.
| 2024 Proxy Statement | 5 |
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| What We Heard | How We Responded | |
| Primary area of feedback | •Concerns about the size and structure of the Strategic Leadership Alignment Grants•Concerns about the size of the restricted stock portion of the Strategic Leadership Alignment Grants and its vesting being time-based •Appreciation from several shareholders for the context and rationale we provided in our 2023 proxy statement | •The Committee believes such front-loaded grants have been and should be used only sparingly and confirmed that any future similar grants will not be made absent extraordinary circumstances. In addition, the Company highlighted that the grants have significant back end vesting, with the most significant occurring in year 5 (70%).•The Committee viewed the grants as long-term performance-based as they focused the CEO and executive team on delivering long-term results as well as enabled the CEO to proactively develop a strong internal team tied to the strategic plan and build leadership succession.•In relation to size, the Committee expects reduced annual LTI in 2022 through 2026 (as evidenced in this year's awards). |
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| Additional areas of feedback | •Desire for more performance-based compensation | •In relation to outstanding awards at the end of 2022, more than 60% of the awards of each recipient are "performance-based." The Committee intends to continue to deliver compensation through significant performance-based compensation in future annual grants. |
| •Interest in whether we are returning to our more typical approaches to executive compensation | •We confirmed that the one-time shift in LTI was for a few targeted and key executives at a particular time. Similar grants are not expected in the future absent extraordinary circumstances. | |
| •General support for the structure and overall design of our program | •The Committee has returned to our historic approach to delivering pay for performance, consistent with the focused feedback we received from investors. |
The Strategic Leadership Alignment Grants were awarded in extraordinary circumstances, to proactively encourage partnership with our CEO to develop a strong internal team tied to the Company's strategic plan and build leadership succession. In considering what process would be followed in the event of future extraordinary circumstances, the Committee confirmed that we would follow a careful and deliberate approach that takes into account shareholder perspectives and that the Company would provide robust disclosure of the Committee's rationale.
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As we discussed with shareholders, the Strategic Leadership Alignment Grants awarded in 2022 align incentives of key executives with the successful execution of Company’s long-term strategic vision.
| 2024 Proxy Statement | 7 |
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Diversity, Equity and Belonging
At Choice, we are committed to nurturing an environment where every associate feels welcome, wanted, and respected – that’s our brand promise. We believe that our corporate culture should reflect the diverse world in which we live and the diverse guests and franchisees who we serve. We seek out the best talent that the hospitality, franchising and technology industries have to offer, and we nurture that talent in an open and inclusive workplace, yielding a high performing organization with positive business outcomes. We empower our associates to advance their careers by providing them with access to networks, resource groups and other tools that promote career development and cultural awareness. Part of how we deliver on our promise of every associate feeling welcome, wanted, and respected is by deliberately weaving diversity initiatives throughout all levels of the enterprise, focusing on three core commitments:
| Diversity* | Equity | Trust, Belonging,and Engagement |
|---|---|---|
| Aspiring for the Choice workforce to be an authentic representation of the world we live in and where associates from different backgrounds thrive. | Providing fair and competitive pay for all associates, regardless of gender, race, or other demographics. | Fostering a culture of belonging where associates are inspired and engaged. |
The graphic representations below summarize our percentages of females and under-represented groups, at the end of 2023.
| DOMESTIC WORKFORCE*** | LEADERSHIP (SENIOR DIRECTOR LEVELAND ABOVE) |
|---|
*Choice focuses on diversity of thought, experience and background
** Under-represented groups
*** Excluding employees at our managed hotels
Pay Equity
We are committed to providing fair and competitive pay. To ensure that we are delivering on our commitment to equitable compensation decisions, Choice conducts a gender and diversity pay equity study annually on all U.S. based roles and reports the results of this analysis to our Board of Directors. During 2023, we conducted this analysis for the legacy Choice corporate-based associate population. We promptly reviewed any identified discrepancies for similar positions (e.g., by career track, level, and/or salary grade) that cannot be explained by the level of experience, performance, or other legitimate, non-discriminatory factors. In 2024, our pay analysis will include managed hotel associates acquired from the Radisson acquisition, for which integration was completed in 2023.
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Awards and Recognitions
| Fortune America's MostInnovative Companies 2023 | Newsweek America's MostTrustworthy Companies 2023 |
| Forbes 2023 The BestEmployers for Veterans | Best CEO for Women |
| Forbes 2023 America's BestMidsize Employers | Best CEO for Diversity |
| Forbes 2023 World's TopCompanies for Women | 2023 DEI Best Place to WorkFor Disability Inclusion |
| 2024 Proxy Statement | 9 |
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The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.