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PEGASYSTEMS INC

For the period ended Mar 31, 2025. Filed Apr 22, 2025.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Mar 31, 2025 · Filed Apr 22, 2025

PEGA$31.13-3.9%Stored close · as of Nov 9, 2026

Extracted filing text, with the paragraph anchors used by the comparison.

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Item 1. Financial Statements

Unaudited Condensed Consolidated Balance Sheets as of March 31, 2025 and December 31, 20243
Unaudited Condensed Consolidated Statements of Operations for the three months ended March 31, 2025 and 20244
Unaudited Condensed Consolidated Statements of Comprehensive Income (Loss) for the three months ended March 31, 2025 and 20245
Unaudited Condensed Consolidated Statements of Stockholders’ Equity for the three months ended March 31, 2025 and 20246
Unaudited Condensed Consolidated Statements of Cash Flows for the three months ended March 31, 2025 and 20247
Notes to Unaudited Condensed Consolidated Financial Statements8
Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations23
Item 3. Quantitative and Qualitative Disclosures About Market Risk30
Item 4. Controls and Procedures31
PART II - OTHER INFORMATION
Item 1. Legal Proceedings32
Item 1A. Risk Factors32
Item 2. Unregistered Sales of Equity Securities and Use of Proceeds32
Item 5. Other Information32
Item 6. Exhibits32
Signatures33

Table of Contents

PART I - FINANCIAL INFORMATION

PEGASYSTEMS INC.UNAUDITED CONDENSED CONSOLIDATED BALANCE SHEETS(in thousands)
March 31, 2025December 31, 2024
Assets
Current assets:
Cash and cash equivalents$231,129$337,103
Marketable securities140,607402,870
Total cash, cash equivalents, and marketable securities371,736739,973
Accounts receivable, net202,869305,468
Unbilled receivables, net179,093173,085
Other current assets92,794115,178
Total current assets846,4921,333,704
Long-term unbilled receivables, net98,25161,407
Goodwill81,18681,113
Other long-term assets296,021292,049
Total assets$1,321,950$1,768,273
Liabilities and stockholders’ equity
Current liabilities:
Accounts payable$16,649$6,226
Accrued expenses49,87531,544
Accrued compensation and related expenses55,919138,042
Deferred revenue469,298423,910
Convertible senior notes, net—467,470
Other current liabilities17,39518,866
Total current liabilities609,1361,086,058
Long-term operating lease liabilities65,11767,647
Other long-term liabilities36,42829,088
Total liabilities710,6811,182,793
Commitments and contingencies (Note 17)
Stockholders’ equity:
Preferred stock, 1,000 shares authorized; none issued——
Common stock, 200,000 shares authorized; 85,562 and 86,112 shares issued and outstanding atMarch 31, 2025 and December 31, 2024, respectively856861
Additional paid-in capital461,354526,963
Retained earnings170,75687,901
Accumulated other comprehensive (loss)(21,697)(30,245)
Total stockholders’ equity611,269585,480
Total liabilities and stockholders’ equity$1,321,950$1,768,273
PEGASYSTEMS INC.UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS(in thousands, except per share amounts)
Three Months EndedMarch 31,
20252024
Revenue
Subscription services$227,491$211,903
Subscription license186,55563,338
Consulting60,42154,047
Perpetual license1,166859
Total revenue475,633330,147
Cost of revenue
Subscription services38,12835,824
Subscription license386643
Consulting63,93458,182
Perpetual license29
Total cost of revenue102,45094,658
Gross profit373,183235,489
Operating expenses
Selling and marketing138,069127,695
Research and development74,28672,113
General and administrative33,82823,527
Litigation settlement, net of recoveries—32,403
Restructuring11163
Total operating expenses246,194255,901
Income (loss) from operations126,989(20,412)
Foreign currency transaction (loss)(5,325)(3,262)
Interest income5,3355,281
Interest expense(1,027)(1,752)
(Loss) income on capped call transactions(223)3,299
Other income, net5611,684
Income (loss) before provision for (benefit from) income taxes126,310(15,162)
Provision for (benefit from) income taxes40,888(3,038)
Net income (loss)$85,422$(12,124)
Earnings (loss) per share
Basic$0.99$(0.14)
Diluted$0.91$(0.14)
Weighted-average number of common shares outstanding
Basic85,90284,266
Diluted94,41384,266
PEGASYSTEMS INC.UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (in thousands)
Three Months EndedMarch 31,
20252024
Net income (loss)$85,422$(12,124)
Other comprehensive income (loss), net of tax
Unrealized (loss) on available-for-sale securities(262)(746)
Foreign currency translation adjustments8,810(3,427)
Total other comprehensive income (loss), net of tax8,548(4,173)
Comprehensive income (loss)$93,970$(16,297)
PEGASYSTEMS INC.UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (in thousands, except per share amounts)
Common Stock · Additional paid-in capital · Retained earnings · Accumulated other comprehensive (loss) · Total stockholders’ equity
Number of shares · Amount
December 31, 202383,840$838$379,584$(8,705)$(17,879)$353,838
Issuance of common stock for stock compensation plans1,1391218,644——18,656
Issuance of common stock under the employee stock purchase plan32—1,758——1,758
Stock-based compensation——34,781——34,781
Cash dividends declared ($0.03 per share)——(2,550)——(2,550)
Other comprehensive (loss)————(4,173)(4,173)
Net (loss)———(12,124)—(12,124)
March 31, 202485,011$850$432,217$(20,829)$(22,052)$390,186
December 31, 202486,112$861$526,963$87,901$(30,245)$585,480
Repurchase of common stock(1,460)(15)(118,689)——(118,704)
Issuance of common stock for stock compensation plans87899,745——9,754
Issuance of common stock under the employee stock purchase plan3211,910——1,911
Stock-based compensation——41,425——41,425
Cash dividends declared ($0.03 per share)———(2,567)—(2,567)
Other comprehensive income————8,5488,548
Net income———85,422—85,422
March 31, 202585,562$856$461,354$170,756$(21,697)$611,269
PEGASYSTEMS INC.UNAUDITED CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS(in thousands)
Three Months EndedMarch 31,
20252024
Operating activities
Net income (loss)$85,422$(12,124)
Adjustments to reconcile net income (loss) to cash provided by operating activities
Stock-based compensation41,42534,781
Amortization of deferred commissions18,50417,282
Amortization of intangible assets and depreciation3,1374,254
Amortization of right-of-use lease assets2,8263,472
Foreign currency transaction loss5,3253,262
Loss (gain) on capped call transactions223(3,299)
Deferred income taxes179(646)
(Accretion) of investments(1,526)(2,612)
(Gain) on investments(751)(1,628)
Other non-cash1,067726
Change in operating assets and liabilities, net48,397136,678
Cash provided by operating activities204,228180,146
Investing activities
Purchases of investments(69,318)(161,438)
Proceeds from maturities and called investments324,59629,643
Sales of investments8,497—
Investment in property and equipment(1,880)(604)
Cash provided by (used in) investing activities261,895(132,399)
Financing activities
Repurchases of convertible senior notes(467,864)—
Dividend payments to stockholders(2,583)(2,515)
Proceeds from employee stock plans13,96922,419
Common stock repurchases for tax withholdings for net settlement of equity awards(2,304)(2,005)
Common stock repurchases under stock repurchase program(117,204)—
Cash (used in) provided by financing activities(575,986)17,899
Effect of exchange rate changes on cash, cash equivalents, and restricted cash3,570(2,803)
Net (decrease) increase in cash, cash equivalents, and restricted cash(106,293)62,843
Cash, cash equivalents, and restricted cash, beginning of period341,529232,827
Cash, cash equivalents, and restricted cash, end of period$235,236$295,670
Cash and cash equivalents$231,129$291,905
Restricted cash included in other current assets49775
Restricted cash included in other long-term assets4,0582,990
Total cash, cash equivalents, and restricted cash$235,236$295,670

NOTES TO UNAUDITED CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

NOTE 1. BASIS OF PRESENTATION

Pegasystems Inc. (together with its subsidiaries, “the Company”) has prepared the accompanying unaudited condensed consolidated financial statements pursuant to the rules and regulations of the U.S. Securities and Exchange Commission (“SEC”) regarding interim financial reporting. Accordingly, they do not include all the information required by accounting principles generally accepted in the United States of America (“U.S.”) for complete financial statements and should be read in conjunction with the Company’s audited financial statements included in the Annual Report on Form 10-K for the year ended December 31, 2024.

In the opinion of management, the Company has prepared the accompanying unaudited condensed consolidated financial statements on the same basis as its audited financial statements, and these financial statements include all adjustments, consisting only of normal recurring adjustments, necessary for a fair presentation of the results of the interim periods presented.

All intercompany transactions and balances were eliminated in consolidation. The operating results for the interim periods presented do not necessarily indicate the expected results for fiscal year 2025.

NOTE 2. NEW ACCOUNTING PRONOUNCEMENTS

Improvements to Income Tax Disclosures

In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures (“ASU 2023-09”). ASU 2023-09 includes expanded income tax rate reconciliation disclosures, a disaggregation of income taxes paid, and other expanded disclosures. ASU 2023-09 will be effective for the Company for the year ending December 31, 2025. The Company expects the adoption to result in disclosure changes only.

Disaggregation of Income Statement Expenses

In November 2024, the FASB issued ASU 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses (ASU “2024-03”). Among other items, the requirements include expanded disclosures around employee compensation and selling expenses. ASU 2024-03 will be effective for the Company for the year ending December 31, 2027. The Company is still evaluating the impact of this new guidance on its consolidated financial statements but expects the adoption to result in disclosure changes only.

NOTE 3. MARKETABLE SECURITIES

March 31, 2025December 31, 2024
(in thousands)Amortized CostUnrealized GainsUnrealized LossesFair ValueAmortized CostUnrealized GainsUnrealized LossesFair Value
Government debt$12,317$2$(10)$12,309$11,851$1$(19)$11,833
Corporate debt128,184146(32)128,298391,09763(123)391,037
$140,501$148$(42)$140,607$402,948$64$(142)$402,870

As of March 31, 2025, marketable securities’ maturities ranged from April 2025 to March 2028, with a weighted-average remaining maturity of 1.4 years.

NOTE 4. RECEIVABLES, CONTRACT ASSETS, AND DEFERRED REVENUE

Receivables

(in thousands)March 31, 2025December 31, 2024
Accounts receivable, net$202,869$305,468
Unbilled receivables, net179,093173,085
Long-term unbilled receivables, net98,25161,407
$480,213$539,960

Unbilled receivables

Unbilled receivables are client-committed amounts for which revenue recognition precedes billing. Billing is solely subject to the passage of time.

Unbilled receivables by expected collection date:

(Dollars in thousands)March 31, 2025
1 year or less$179,09365%
1-2 years59,26521%
2-5 years38,98614%
$277,344100%

Unbilled receivables by contract effective date:

(Dollars in thousands) · March 31, 2025
2025$87,96432%
2024109,30939%
202364,88923%
20228,2273%
2021 and prior6,9553%
$277,344100%

Major clients

Clients that represented 10% or more of the Company’s total accounts receivable and unbilled receivables:

March 31, 2025December 31, 2024
Client A
Accounts receivable*20%
Unbilled receivables*—%
Total receivables*11%
Client B
Accounts receivable—%*
Unbilled receivables18%*
Total receivables11%*

*Client accounted for less than 10% of total accounts receivable and unbilled receivables.

Contract assets

Contract assets are client-committed amounts for which revenue recognized exceeds the amount billed to the client, and billing is subject to conditions other than the passage of time, such as the completion of a related performance obligation.

(in thousands)March 31, 2025December 31, 2024
Contract assets (1)$14,620$13,498
Long-term contract assets (2)23,00918,321
$37,629$31,819

(1) Included in other current assets.

(2) Included in other long-term assets.

Deferred revenue

Deferred revenue consists of billings made and payments received in advance of revenue recognition.

(in thousands)March 31, 2025December 31, 2024
Deferred revenue$469,298$423,910
Long-term deferred revenue (1)4,0962,121
$473,394$426,031

(1) Included in other long-term liabilities.

The change in deferred revenue during the three months ended March 31, 2025 was primarily due to new billings in advance of revenue recognition and $190.2 million of revenue recognized during the period included in deferred revenue as of December 31, 2024.

NOTE 5. DEFERRED COMMISSIONS

(in thousands)March 31, 2025December 31, 2024
Deferred commissions (1)$106,674$105,405
Three Months EndedMarch 31,
(in thousands)20252024
Amortization of deferred commissions (1)$18,504$17,282

(1)Included in selling and marketing expenses.

NOTE 6. GOODWILL AND OTHER INTANGIBLES

Goodwill

Three Months EndedMarch 31,
(in thousands)20252024
January 1,$81,113$81,611
Currency translation adjustments73(144)
March 31,$81,186$81,467

Intangibles

Intangible assets are recorded at cost and amortized using the straight-line method over their estimated useful lives.

(in thousands)Useful LivesCostAccumulated AmortizationNet Book Value (1)
Client-related4-10 years$63,130$(61,760)$1,370
Technology2-10 years68,115(66,353)1,762
Other1-5 years5,361(5,361)—
$136,606$(133,474)$3,132
(in thousands)Useful LivesCostAccumulated AmortizationNet Book Value (1)
Client-related4-10 years$63,107$(61,395)$1,712
Technology2-10 years68,115(65,995)2,120
Other1-5 years5,361(5,361)—
$136,583$(132,751)$3,832

Future estimated amortization of intangible assets:

(in thousands)March 31, 2025
Remainder of 2025$1,930
2026874
2027328
$3,132

Amortization of intangible assets:

Three Months EndedMarch 31,
(in thousands)20252024
Cost of revenue$358$621
Selling and marketing343343
$701$964

NOTE 7. OTHER ASSETS AND LIABILITIES

Other current assets

(in thousands)March 31, 2025December 31, 2024
Prepaid expenses$47,388$38,155
Income tax receivables26,43558,359
Contract assets14,62013,498
Indirect tax receivable1,9192,488
Capped call transactions—223
Restricted cash4998
Other2,3832,357
$92,794$115,178

Other long-term assets

(in thousands)March 31, 2025December 31, 2024
Deferred commissions$106,674$105,405
Right of use assets60,01462,429
Property and equipment40,78441,806
Venture investments21,71521,234
Contract assets23,00918,321
Income taxes receivable14,66313,299
Intangible assets3,1323,832
Deferred income taxes4,2364,268
Restricted cash4,0584,328
Other17,73617,127
$296,021$292,049

Accrued expenses

(in thousands)March 31, 2025December 31, 2024
Cloud hosting$14,008$1,802
Outside professional services14,44610,639
Marketing and sales program3,5512,150
Income and other taxes5,4805,055
Employee related4,6184,833
Repurchases of common stock unsettled3,0001,500
Other4,7725,565
$49,875$31,544

Other current liabilities

(in thousands)March 31, 2025December 31, 2024
Operating lease liabilities$14,149$14,551
Dividends payable2,5672,583
Other6791,732
$17,395$18,866

Other long-term liabilities

(in thousands)March 31, 2025December 31, 2024
Deferred revenue$4,096$2,121
Income taxes payable20,78515,956
Other11,54711,011
$36,428$29,088

NOTE 8. SEGMENT INFORMATION

Operating segments are defined as components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-maker (“CODM”) in deciding how to allocate resources and assess performance.

The Company derives substantially all of its revenue from the sale and support of one group of similar products and services – software that provides case management, business process management, and real-time decisioning solutions to improve customer engagement and operational excellence in the enterprise applications market. To assess performance, the Company’s CODM, the Chief Executive Officer, reviews financial information on a consolidated basis. Therefore, the Company determined it hasone operating segment andone reportable segment. The accounting policies of the Company’s operating segment are the same as those described in "Note 2. Significant Accounting Policies" included in the Annual Report on Form 10-K for the year ended December 31, 2024. The CODM uses consolidated net income (loss) to set financial performance targets, assess performance, and make expense allocation decisions.

Three Months EndedMarch 31,
(in thousands)20252024
Total revenue$475,633$330,147
Total cost of revenue102,45094,658
Selling119,118110,089
Marketing18,95117,606
Research and development74,28672,113
General and administrative33,82823,527
Other segment items, net (1)69027,316
Provision for (benefit from) income taxes40,888(3,038)
Net income (loss)$85,422$(12,124)

(1) Includes Litigation settlement, net of recoveries, Restructuring, Foreign currency transaction (loss) gain, Interest income, Interest expense, (Loss) income on capped call transactions, and Other income, net.

Long-lived assets related to the Company’s U.S. and international operations consist of property and equipment, which are included in Other long-term assets in the Company’s consolidated balance sheet:

(in thousands) · March 31, 2025 · December 31, 2024
U.S.$36,85490%$37,40589%
International3,93010%4,40111%
$40,784100%$41,806100%

NOTE 9. LEASES

On January 1, 2025, the Company relocated its corporate headquarters to 225 Wyman Street, Waltham, Massachusetts. A copy of the lease is filed as Exhibit 10.30 to our Annual Report on Form 10-K for the year ended December 31, 2024.

Expense

Three Months EndedMarch 31,
(in thousands)20252024
Fixed lease costs$3,776$4,262
Short-term lease costs487543
Variable lease costs1,7501,609
$6,013$6,414

Right of use assets and lease liabilities

(in thousands)March 31, 2025December 31, 2024
Right of use assets (1)$60,014$62,429
Operating lease liabilities (2)$14,149$14,551
Long-term operating lease liabilities$65,117$67,647

(1) Included in other long-term assets.

(2) Included in other current liabilities.

Weighted-average remaining lease term and discount rate for the Company’s leases were:

March 31, 2025December 31, 2024
Weighted-average remaining lease term6.1 years6.2 years
Weighted-average discount rate (1)4.8%4.8%

(1) The rates implicit in the Company’s leases are not readily determinable. Therefore, the Company uses its incremental borrowing rate as the discount rate when measuring operating lease liabilities. The incremental borrowing rate represents an estimate of the interest rate the Company would incur to borrow an amount equal to the lease payments on a collateralized basis over the lease term in a similar economic environment.

Maturities of lease liabilities:

(in thousands)March 31, 2025
Remainder of 2025$13,689
202615,589
202714,104
202813,479
202910,813
20309,216
Thereafter14,450
Total lease payments91,340
Less: imputed interest (1)(12,074)
$79,266

(1) Lease liabilities are measured at the present value of the remaining lease payments using a discount rate determined at lease commencement unless the discount rate is updated due to a lease reassessment event.

Cash flow information

Three Months EndedMarch 31,
(in thousands)20252024
Cash paid for operating leases, net of tenant improvement allowances$4,581$5,069
Right of use assets recognized for new leases and amendments (non-cash)$—$1,095

NOTE 10. DEBT

Convertible senior notes and capped calls

Convertible senior notes

In February 2020, the Company issued Convertible Senior Notes (the "Notes") with an aggregate principal of $600 million, due March 1, 2025, in a private placement. No principal payments were due before maturity. The Notes accrued interest at an annual rate of 0.75%, paid semi-annually in arrears on March 1 and September 1, beginning September 1, 2020. The remaining outstanding principal balance on the Notes and accrued interest totaling $469.6 million was repaid in its entirety at maturity during the three months ended March 31, 2025.

Conversion rights

The conversion rate was 7.4045 shares of common stock per $1,000 principal amount of the Notes, representing an initial conversion price of $135.05 per share of common stock.

Carrying value of the Notes:

(in thousands)March 31, 2025December 31, 2024
Principal$—$467,864
Unamortized issuance costs—(394)
Convertible senior notes, net$—$467,470

Interest expense related to the Notes:

Three Months EndedMarch 31,
(in thousands)20252024
Contractual interest expense (0.75% coupon)$595$942
Amortization of issuance costs394617
$989$1,559

The average interest rate on the Notes in the three months ended March 31, 2025 and 2024 was 1.2%.

Capped call transactions

In February 2020, the Company entered into privately negotiated capped call transactions (the “Capped Call Transactions”) with certain financial institutions. The Capped Call Transactions initially covered approximately 4.4 million shares (representing the number of shares for which the Notes were initially convertible) of the Company’s common stock. As of December 31, 2024, Capped Call Transactions covering approximately 3.5 million shares were outstanding, and expired upon maturity of the Notes during the three months ended March 31, 2025.

The Capped Call Transactions were expected to reduce common stock dilution and/or offset any potential cash payments the Company must make, other than for principal and interest, upon conversion of the Notes, with such reduction and/or offset subject to a cap of $196.44. The cap price of the Capped Call Transactions was subject to adjustment upon specified extraordinary events affecting the Company, including mergers and tender offers.

The Capped Call Transactions were accounted for as derivative instruments and did not qualify for the Company’s own equity scope exception in ASC 815 since, in some cases of early settlement, the settlement value calculated following the governing documents may not represent a fair value measurement. The Capped Call Transactions were remeasured to fair value each reporting period, resulting in a non-operating gain or loss.

Change in capped call transactions:

Three Months EndedMarch 31,
(in thousands)20252024
January 1,$223$893
Fair value adjustment(223)3,299
March 31,$—$4,192

Credit facility

In November 2019, and as since amended, the Company entered into afive-year $100 million senior secured revolving credit agreement (the “Credit Facility”) with PNC Bank, National Association. The Company may use borrowings for general corporate purposes and to finance working capital needs. Subject to specific conditions and the agreement of the financial institutions lending the additional amount, the aggregate commitment may be increased to $200 million. The Credit Facility, as amended, contains customary covenants, including, but not limited to, those relating to additional indebtedness, liens, asset divestitures, and affiliate transactions. Beginning with the fiscal quarter ended March 31, 2024, the Company must maintain a maximum net consolidated leverage ratio of 3.5 to 1.0 (with a step-up for certain acquisitions) and a minimum consolidated interest coverage ratio of 3.5 to 1.0. Effective as of February 4, 2025, the Credit Facility was amended to extend the expiration date to February 4, 2027.

As of March 31, 2025 and December 31, 2024, the Company had $27.3 million in outstanding letters of credit under the Credit Facility, reducing available borrowing capacity, butno outstanding cash borrowings.

NOTE 11. RESTRUCTURING

The Company has undertaken the following restructuring activities as it optimizes its go-to-market strategy and reassesses its office space needs:

Three Months EndedMarch 31,
(in thousands)20252024
Employee severance and related benefits$(3)$384
Office space reductions (1)14(221)
Restructuring expense$11$163

(1) These primarily relate to non-cash operating lease adjustments.

Restructuring activity:

Accrued employee severance and related benefits:

Three Months EndedMarch 31,
(in thousands)20252024
January 1,$2,000$8,095
(Benefit) costs incurred(3)384
Cash disbursements(1,184)(3,347)
Currency translation adjustments53(131)
March 31, (1)$866$5,001

(1) Included in accrued compensation and related expenses.

NOTE 12. FAIR VALUE MEASUREMENTS

Assets and liabilities measured at fair value on a recurring basis

The Company records its cash equivalents, marketable securities, capped call transactions, and venture investments at fair value on a recurring basis. Fair value is an exit price, representing the amount that would be received from the sale of an asset or paid to transfer a liability in an orderly transaction between market participants based on assumptions that market participants would use in pricing an asset or liability.

As a basis for classifying the fair value measurements, a three-tier fair value hierarchy, which classifies the fair value measurements based on the inputs used in measuring fair value, was established as follows:

Level 1 - observable inputs, such as quoted prices in active markets for identical assets or liabilities;

Level 2 - significant other inputs that are observable either directly or indirectly; and

Level 3 - significant unobservable inputs with little or no market data, which require the Company to develop its own assumptions.

This hierarchy requires the Company to use observable market data when available and minimize unobservable inputs when determining fair value.

The fair value of the Capped Call Transactions at the end of each reporting period is determined using a Black-Scholes option-pricing model. The valuation model uses various market-based inputs, including stock price, remaining contractual term, expected volatility, risk-free interest rate, and expected dividend yield. The Company applied judgment when determining expected volatility. The Company considered the underlying equity security’s historical and implied volatility levels. The Capped Call Transactions expired upon maturity of the Notes during the three months ended March 31, 2025. The Company’s venture investments are recorded at fair value based on multiple valuation methods, including observable public companies and transaction prices and unobservable inputs, including the volatility, rights, and obligations of the securities the Company holds.

Assets and liabilities measured at fair value on a recurring basis:

March 31, 2025December 31, 2024
(in thousands)Level 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Cash equivalents$6,606$7,482$—$14,088$5,318$148,926$—$154,244
Marketable securities$—$140,607$—$140,607$—$402,870$—$402,870
Capped Call Transactions$—$—$—$—$—$223$—$223
Venture investments$—$—$21,715$21,715$—$—$21,234$21,234

Changes in venture investments:

Three Months EndedMarch 31,
(in thousands)20252024
January 1,$21,234$19,450
New investments200250
Changes in foreign exchange rates65(20)
Changes in fair value:
included in other income, net7511,628
included in other comprehensive income (loss)(535)(362)
March 31,$21,715$20,946

The carrying value of certain financial instruments, including receivables and accounts payable, approximates fair value due to their short maturities.

Fair value of the Convertible Senior Notes

The fair value of the Notes outstanding (including the embedded conversion feature) was $463.9 million as of December 31, 2024. The Notes were repaid in full at maturity during the three months ended March 31, 2025.

The fair value was determined based on the Notes’ quoted price in an over-the-counter market on the last trading day of the reporting period and classified within Level 2 in the fair value hierarchy.

NOTE 13. REVENUE

Geographic revenue

Revenues by geography are determined based on client location:

Three Months EndedMarch 31,
(Dollars in thousands) · 2025 · 2024
U.S.$269,19256%$180,98354%
Other Americas33,7417%21,7867%
United Kingdom (“U.K.”)40,7429%32,11710%
Europe (excluding U.K.), Middle East, and Africa74,05616%61,84719%
Asia-Pacific57,90212%33,41410%
$475,633100%$330,147100%

Revenue streams

Three Months EndedMarch 31,
(in thousands)20252024
Pega Cloud$151,123$130,902
Maintenance76,36881,001
Consulting60,42154,047
Revenue recognized over time287,912265,950
Subscription license186,55563,338
Perpetual license1,166859
Revenue recognized at a point in time187,72164,197
Total revenue$475,633$330,147
Three Months EndedMarch 31,
(in thousands)20252024
Pega Cloud$151,123$130,902
Maintenance76,36881,001
Subscription services227,491211,903
Subscription license186,55563,338
Subscription414,046275,241
Consulting60,42154,047
Perpetual license1,166859
Total revenue$475,633$330,147

Remaining performance obligations ("Backlog")

Expected future revenue from existing non-cancellable contracts:

As of March 31, 2025:

(Dollars in thousands) · Subscription services · Subscription license · Perpetual license · Consulting · Total
Pega CloudMaintenance
1 year or less$572,341$229,180$33,202$317$45,320$880,36050%
1-2 years331,57273,5003,718—2,291411,08124%
2-3 years161,25937,779731—144199,91312%
Greater than 3 years185,93943,9397,215—52237,14514%
$1,251,111$384,398$44,866$317$47,807$1,728,499100%

As of March 31, 2024:

(Dollars in thousands) · Subscription services · Subscription license · Perpetual license · Consulting · Total
Pega CloudMaintenance
1 year or less$461,928$225,598$33,985$2,727$34,716$758,95453%
1-2 years292,78765,60510,008—1,604370,00426%
2-3 years149,79732,3072,903—2,428187,43513%
Greater than 3 years86,60121,65098——108,3498%
$991,113$345,160$46,994$2,727$38,748$1,424,742100%

Major Clients

Clients accounting for 10% or more of the Company’s revenue:

Three Months EndedMarch 31,
(Dollars in thousands)20252024
Total revenue$475,633$330,147
Client B15%*

*Client accounted for less than 10% of total revenues.

NOTE 14. STOCKHOLDERS' EQUITY

Stock-based Compensation Expense

Three Months EndedMarch 31,
(in thousands)20252024
Cost of revenue$7,823$6,572
Selling and marketing15,78113,888
Research and development8,3857,646
General and administrative9,4366,675
$41,425$34,781
Income tax benefit$(587)$(311)

As of March 31, 2025, the Company had $161.9 million of unrecognized stock-based compensation expense, net of estimated forfeitures, which is expected to be recognized over a weighted-average period of 1.8 years.

Grants

Three Months EndedMarch 31, 2025
(in thousands)QuantityTotal Fair Value
Restricted stock units (1)938$73,191
Non-qualified stock options1,507$47,157
Common stock1$52

(1) Includes units issued when employees elect to receive 50% of the employee’s target incentive compensation under the Company’s Corporate Incentive Compensation Plan (the “CICP”) in the form of RSUs instead of cash.

Stock repurchase program

On October 22, 2024, the Company’s Board of Directors extended the expiration date of the share repurchase program from June 30, 2025 to December 31, 2025 and increased the authorized repurchase by $250 million to $310 million as of that date.

During the three months ended March 31, 2025, the Company repurchased 1.5 million of its common stock for $118.7 million at an average price per share of $81.28. All purchases under this program have been made on the open market.

On April 22, 2025, the Company’s Board of Directors further extended the expiration date of the share repurchase program from December 31, 2025 to June 30, 2026 and increased the authorized repurchase by $500 million.

Proposed Stock Split

On February 12, 2025, the Company’s Board of Directors approved a two-for-one forward stock split of the Company’s common stock, to be effected as a stock dividend. Effectiveness of the stock split is subject to approval by the Company’s stockholders at the June 17, 2025 annual meeting of stockholders of a proportionate increase in the Company’s authorized shares of common stock. The Company’s financial results in this Quarterly Report do not include any impact of the stock split.

NOTE 15. INCOME TAXES

Effective income tax rate

Three Months EndedMarch 31,
(Dollars in thousands)20252024
Provision for (benefit from) income taxes$40,888$(3,038)
Effective income tax rate32%20%

The Company’s effective income tax rate for the three months ended March 31, 2025, is impacted by the valuation allowance on its deferred tax assets in the U.S. and U.K. as well as the jurisdictional mix and timing of the actual compared to projected earnings.

The Company recognizes deferred tax assets to the extent that it believes that these assets are more likely than not to be realized. Future realization of deferred tax assets ultimately depends on sufficient taxable income within the available carryback or carryforward periods. The Company’s deferred tax valuation allowance requires significant judgment and has uncertainties, including assumptions about future taxable income based on historical and projected information. In assessing the Company’s ability to realize its net deferred tax assets, the Company considered various factors including future reversals of existing taxable temporary differences, projected future taxable income, tax planning strategies and recent financial results to determine whether it is more likely than not that some portion or all of its net deferred tax assets will not be realized.

The Company intends to maintain a valuation allowance on its U.S. and U.K. net deferred tax assets until positive sufficient evidence exists to support their realization.

Given the Company’s recent earnings, the Company believes that there is a reasonable possibility that in a future period sufficient positive evidence may become available to allow the Company to reach a conclusion that a substantial portion of the valuation allowance will no longer be needed. However, the exact timing and amount of the valuation allowance release are subject to significant judgement. Release of the valuation allowance would result in the recognition of certain deferred tax assets and a decrease to income tax expense for the period the release is recorded.

NOTE 16. EARNINGS (LOSS) PER SHARE

Basic earnings (loss) per share is calculated using the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per share is calculated using the weighted-average number of common shares outstanding during the period, plus the dilutive effect of outstanding stock options, RSUs, and Notes.

Calculation of earnings (loss) per share:

Three Months EndedMarch 31,
(in thousands, except per share amounts)20252024
Net income (loss)$85,422$(12,124)
Weighted-average common shares outstanding85,90284,266
Earnings (loss) per share, basic$0.99$(0.14)
Net income (loss)$85,422$(12,124)
Notes - interest expense, net of tax742—
Numerator for diluted EPS$86,164$(12,124)
Weighted-average effect of dilutive securities:
Notes2,425—
Stock options4,305—
RSUs1,781—
Effect of dilutive securities8,511—
Weighted-average common shares outstanding, assuming dilution (1) (2) (3)94,41384,266
Earnings (loss) per share, diluted$0.91$(0.14)
Outstanding anti-dilutive stock options and RSUs (4)1223,171

(1) All dilutive securities are excluded when their inclusion would be anti-dilutive.

(2) The weighted-average shares underlying the conversion options in the Company’s Notes are included using the if-converted method, if dilutive in the period.

(3) The Company’s Capped Call Transactions represented the equivalent number of shares of the Company’s common stock (representing the number of shares for which the Notes are convertible). The Capped Call Transactions are excluded from weighted-average common shares outstanding, assuming dilution, in all periods as their effect would be anti-dilutive.

(4) Outstanding stock options and RSUs that were anti-dilutive under the treasury stock method in the period were excluded from the computation of diluted earnings (loss) per share. These awards may be dilutive in the future.

NOTE 17. COMMITMENTS AND CONTINGENCIES

Commitments

See "Note 9. Leases" for additional information.

Legal proceedings

In addition to the matters below, the Company is or may become involved in a variety of claims, demands, suits, investigations, and proceedings that arise from time to time relating to matters incidental to the ordinary course of the Company’s business, including actions concerning contracts, intellectual property, employment, benefits, and securities matters. Regardless of the outcome, legal disputes can have a material effect on the Company because of defense and settlement costs, diversion of management resources, and other factors.

In addition, as the Company is a party to ongoing litigation, it is at least reasonably possible that the Company’s estimates will change in the near term, and the effect may be material. The Company hadno accrued losses for litigation for the below matters as of March 31, 2025 and December 31, 2024.

Appian Corp. v. Pegasystems Inc. & Youyong Zou

The Company is a defendant in litigation brought by Appian in the Circuit Court of Fairfax County, Virginia (the “Court”) titled Appian Corp. v. Pegasystems Inc. & Youyong Zou, No. 2020-07216 (Fairfax Cty. Ct.). On May 9, 2022, the jury rendered its verdict finding that the Company had misappropriated one or more of Appian’s trade secrets, that the Company had violated the Virginia Computer Crimes Act, and that the trade secret misappropriation was willful and malicious. The jury awarded damages of $2,036,860,045 for trade secret misappropriation and $1.00 for violating the Virginia Computer Crimes Act. On September 15, 2022, the circuit court of Fairfax County entered judgment of $2,060,479,287, consisting of the damages previously awarded by the jury plus attorneys’ fees and costs, and stating that the judgment is subject to post-judgment interest at a rate of 6.0% per annum, from the date of the jury verdict (May 9, 2022) as to the amount of the jury verdict and from September 15, 2022 as to the amount of the award of attorneys’ fees and costs. On September 15, 2022, the Company filed a notice of appeal from the judgment. On September 29, 2022, the circuit court of Fairfax County approved a $25,000,000 letter of credit obtained by the Company to secure the judgment and entered an order suspending the judgment during the pendency of the Company’s appeal. A panel of the Court of Appeals of Virginia heard oral arguments on November 15, 2023, and issued a written opinion on July 30, 2024. The Court of Appeals reversed the judgment on Appian’s Virginia Uniform Trade Secrets Act claim and ordered a new trial on that claim. Appian filed a petition for appeal with the Supreme Court of Virginia on August 29, 2024, and the Company filed a response to the petition on October 21, 2024. The Supreme Court of Virginia heard oral argument on February 11, 2025, and, on March 7, 2025, the Supreme Court of Virginia granted Appian’s petition for appeal and Pega’s assignments of cross-error. In the coming months, the parties will be filing briefs with the Supreme Court. There is no date for oral argument. Although it is not possible to predict timing, the entirety of the appeals process could potentially take years to complete. The Company continues to believe that it did not misappropriate any alleged trade secrets and that its sales of the Company’s products at issue were not caused by, or the result of, any alleged misappropriation of trade secrets. The Company is unable to reasonably estimate possible damages because of, among other things, uncertainty as to the outcome of appellate proceedings and/or any potential new trial resulting from the appellate proceedings.

PS Lit Recovery, LLC v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell and Eminence Fund Long Master, Ltd., Eminence Fund Master, Ltd., Eminence Fund II Master, LP, Eminence Partners Long II, LP, Eminence Fund Leveraged Master, Ltd., Eminence Partners, L.P., Eminence Partners II, L.P. v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell

On December 4, 2024, the shareholders representing approximately 3% of the settlement class that opted out of the court approved settlement in the class action matter captioned City of Fort Lauderdale Police and Firefighters’ Retirement System, Individually and on Behalf of All Others Similarly Situated v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case 1:22-cv-00578-LMB-IDD) (the “Class Action”) filedtwo lawsuits against the Company, the Company’s chief executive officer, and the Company’s chief operating and financial officer in the United States District Court for the District of Massachusetts. The first is captioned Eminence Fund Long Master, Ltd., Eminence Fund Master, Ltd., Eminence Fund II Master, LP, Eminence Partners Long II, LP, Eminence Fund Leveraged Master, Ltd., Eminence Partners, L.P., and Eminence Partners II, L.P. v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case 1:24-cv-12999-WGY); the second is captioned PS Lit Recovery, LLC v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case 1:24-cv-11220-WGY). The complaints, which are substantially similar, generally allege, among other things, that the defendants violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”) and Rule 10b-5 promulgated thereunder, and that the individual defendants violated Section 20(a) of the Exchange Act, in each case by allegedly making materially false and/or misleading statements, as well as allegedly failing to disclose material adverse facts about the Company’s business, operations, and prospects, which caused the Company’s securities to trade at artificially inflated prices. The complaints also assert claims for common law fraud and negligent misrepresentation, and seek unspecified damages. The defendants moved to dismiss the complaints on March 13, 2025. The plaintiffs filed a brief in opposition to the motion to dismiss on April 10, 2025. The defendants’ reply brief in support of the motion to dismiss is due on April 24, 2025. The Court has scheduled a hearing on the motion to dismiss for April 28, 2025.

On February 26, 2025, the same shareholders filedtwo lawsuits against the Company, the Company’s chief executive officer, and the Company’s chief operating and financial officer in Massachusetts Superior Court. The first is captioned Eminence Fund Long Master, Ltd., Eminence Fund Master, Ltd., Eminence Fund II Master, LP, Eminence Partners Long II, LP, Eminence Fund Leveraged Master, Ltd., Eminence Partners, L.P., and Eminence Partners II, L.P. v. Pegasystems Inc., Alan Trefler, and Kenneth Stillwell (Case No. 2584CV00541-BLS1); the second is captioned PS Lit Recovery, LLC v. Pegasystems, Inc., Alan Trefler, and Kenneth Stillwell (Case No. 2584CV00539-BLS1). The complaints, which are substantially similar, allege the same state law claims raised in thetwo federal lawsuits brought by the same plaintiffs in the United States District Court for the District of Massachusetts. On April 14, 2025, the court granted the parties’ joint stipulations to stay both cases pending the resolution of the parallel federal actions and ordered the plaintiffs to file periodic status reports regarding the federal cases showing cause why the state cases should remain open.

The Company is unable to reasonably estimate possible damages or a range of possible damages in these matters given the stage of the lawsuits and there being no specified quantum of damages sought in the complaints.

In re Pegasystems Inc., Derivative Litigation

On November 21, 2022, a lawsuit was filed against the members of the Company’s board of directors, the Company’s chief operating and financial officer and the Company in the United States District Court for the District of Massachusetts, captioned Mary Larkin, derivatively on behalf of nominal defendant Pegasystems Inc. v. Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Alan Trefler, Larry Weber, and Kenneth Stillwell, defendants, and Pegasystems Inc., nominal defendant (Case 1:22-cv-11985). The complaint generally alleges the defendants sold shares of the Company while in possession of material nonpublic information relating to (i) the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and (ii) alleged misconduct by Company employees alleged in that litigation. On April 28, 2023, a lawsuit was filed in the United States District Court for the District of Massachusetts by Dag Sagfors, derivatively on behalf of nominal defendant Pegasystems Inc., asserting breach of fiduciary duty and related claims relating to the Virginia Appian litigation against the same defendants as the Larkin lawsuit. On May 17, 2023, the Larkinand Sagfors cases were consolidated and a joint motion to stay the consolidated case is pending before the Court (“Consolidated Action”). The Company also has received confidential demand letters raising substantially the same allegations set forth in the foregoing derivative complaints. On April 12, 2023, the Company’s board of directors (other than Mr. Trefler, who recused himself), formed a committee consisting solely of independent directors, to review, analyze, and investigate the matters raised in the demands and to determine in good faith what actions (if any) are reasonably believed to be appropriate under similar circumstances and reasonably believed to be in the best interests of the Company in response to the demand letters. On December 4, 2024, the defendants moved to dismiss the complaint in the Consolidated Action. On December 17, 2024, the plaintiffs moved to voluntarily dismiss the Consolidated Action, and the Court granted the motion on December 18, 2024.

On February 7, 2025, the plaintiffs in the Consolidated Action filed a new complaint against the members of the Company’s board of directors, certain employees of the Company, and the Company in the United States District Court for the District of Massachusetts, captioned Mary Larkin and Dag Sagfors, derivatively on behalf of nominal defendant Pegasystems Inc. v. Alan Trefler, Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Leon Trefler, Larry Weber, Kenneth Stillwell, Don Schuerman, Kerim Akgonul, and Benjamin Baril, defendants, and Pegasystems Inc., nominal defendant (Case 1:25-cv-10303). The complaint asserts against Defendants claims for breach of fiduciary duty, unjust enrichment, and violations of the Exchange Act relating to (i) the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above; (ii) alleged misconduct by Company employees alleged in that litigation; and the Class Action, described above. The defendants’ motion to dismiss is due on April 28, 2025.

On June 28, 2024, a lawsuit was filed against members of the Company’s board of directors, certain employees of the Company and the Company in the Business Litigation Section of the Superior Court in Suffolk County, Massachusetts, captioned John Dwyer and Ray Gerber, Plaintiffs, v. Alan Trefler, Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Larry Weber, Leon Trefler, Don Schuerman, Kerim Akgonul, and Benjamin Baril, Defendants, and Pegasystems Inc., Nominal Defendant (Case 2484CV01734) (“Dwyer Action”). The complaint generally alleges the defendants breached their fiduciary duties in connection with alleged misconduct by Company employees alleged in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and alleges damages from the approximately $2 billion verdict in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, the settlement of the Class Action, and litigation costs from various proceedings. On October 18, 2024, the defendants served a motion to dismiss the complaint, which the defendants then withdrew on November 26, 2024 pending resolution of whether this complaint and the other derivative actions would be consolidated in Superior Court in Suffolk County, Massachusetts.

On November 22, 2024, a lawsuit was filed against members of the Company’s board of directors, certain employees of the Company and the Company in the Business Litigation Section of the Superior Court in Suffolk County, Massachusetts, captioned Jayne Birch and Robert Garfield, Plaintiffs, v. Alan Trefler, Peter Gyenes, Richard Jones, Christopher Lafond, Dianne Ledingham, Sharon Rowlands, Larry Weber, Leon Trefler, Kerim Akgonul, Don Schuerman, Leon Trefler, Douglas Kim, John Petronio, Benjamin Baril, and Kenneth Stillwell, Defendants, and Pegasystems Inc., Nominal Defendant (Case 2484CV03076-BLS-1) (“Birch Action”). The complaint generally alleges the defendants breached their fiduciary duties in connection with alleged misconduct by Company employees alleged in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and alleges damages from the approximately $2 billion verdict in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, the settlement of the Class Action, and litigation costs from various proceedings. The parties agreed on November 26, 2024 to suspend indefinitely the deadlines for any response to the complaint pending resolution of whether this complaint and the other derivative actions would be consolidated in the Superior Court in Suffolk County, Massachusetts.

On February 4, 2025, the parties to the Dwyer and Birch Actions filed a stipulation and proposed order in the Business Litigation Section of the Superior Court in Suffolk County, Massachusetts consolidating thetwo actions and setting a schedule for the filing of a consolidated complaint and any motion to dismiss. On February 12, 2025, an order was entered consolidating the Dwyer and Birch Actions and approving the schedule for the filing of a consolidated complaint and a motion to dismiss. On March 14, 2025, the plaintiffs filed a consolidated complaint in Case No. 2484CV01734. The consolidated complaint generally alleges the defendants breached their fiduciary duties in connection with alleged misconduct by Company employees alleged in the litigation brought by Appian in the Circuit Court of Fairfax County, Virginia, described above, and in connection with the investigation conducted and the report issued by the Demand Review Committee of the Company’s board regarding the same. The defendants’ motion to dismiss is due on May 15, 2025. The court scheduled a hearing on the motion to dismiss for September 4, 2025.

The Company is unable to reasonably estimate possible damages or a range of possible damages in these matters given the stage of the lawsuits and there being no specified quantum of damages sought in the complaints.

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