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Regional Management Corp

For the period ended Dec 31, 2023. Filed Feb 22, 2024.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 22, 2024

RM$36.02-0.6%Stored close · as of Nov 9, 2026

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Contents

Notes to Consolidated Financial Statements

Note 1. Nature of Business

Regional Management Corp. (the “Company”) was incorporated and began operations in 1987. The Company is engaged in the consumer finance business, offering small loans, large loans, and related payment and collateral protection insurance products. The Company formerly offered retail loans but ceased accepting applications for retail loan products effective November 2022. The Company continues to own and service its existing portfolio of retail loans. As of December 31, 2023, the Company operated under the name “Regional Finance” online and in branch locations in 19 states across the United States.

The Company’s small loan portfolio is comprised of branch small loan receivables and convenience check receivables. Branch small loan receivables are direct loans to customers and are secured by non-essential household goods and, in some instances, an automobile. Convenience checks are direct loans originated by mailing checks to customers based on a pre-screening process that includes a review of the prospective customer’s credit profile provided by national credit reporting bureaus or data aggregators. A recipient of a convenience check is able to enter into a loan by endorsing and depositing or cashing the check. Large loan receivables are direct loans to customers, some of which are convenience check receivables and the vast majority of which are secured by non-essential household goods, automobiles, and/or other vehicles. Retail loan receivables consist principally of retail installment sales contracts collateralized by the purchased furniture, appliances, and other retail items and are initiated by and purchased from retailers, subject to the Company’s credit approval.

The Company’s loan volume and contractual delinquency follow seasonal trends. Demand for the Company’s loans is typically highest during the second, third, and fourth quarters, which the Company believes is largely due to customers borrowing money for vacation, back-to-school, and holiday spending. Loan demand has generally been the lowest during the first quarter, which the Company believes is largely due to the timing of income tax refunds. Delinquencies generally reach their lowest point in the first half of the year and rise in the second half of the year. Changes in quarterly growth or liquidation could result in larger allowance for credit loss releases in periods of portfolio liquidation and larger provisions for credit losses in periods of portfolio growth. Consequently, the Company experiences seasonal fluctuations in its operating results. However, changes in macroeconomic factors, including inflation, rising interest rates, and geopolitical conflict, have impacted the Company’s typical seasonal trends for loan volume and delinquency.

Note 2. Significant Accounting Policies

The following is a description of significant accounting policies used in preparing the financial statements. The accounting and reporting policies of the Company are in accordance with U.S. Generally Accepted Accounting Principles (“GAAP”).

Business segments: The Company hasone reportable segment, which is the consumer finance segment.

Principles of consolidation: The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. The Company operates through a separate wholly owned subsidiary in each state. The Company also consolidates variable interest entities (each, a “VIE”) when it is considered to be the primary beneficiary of the VIE because it has (i) power over the significant activities of the VIE and (ii) the obligation to absorb losses or the right to receive returns that could be significant to the VIE.

Variable interest entities: The Company transfers pools of loans to wholly owned, bankruptcy-remote, special purpose entities (each, an “SPE”) to secure debt for general funding purposes. These entities have the limited purpose of acquiring finance receivables, in addition to holding and making payments on the related debts. Assets transferred to each SPE are legally isolated from the Company and its affiliates, as well as the claims of the Company’s and its affiliates’ creditors. Further, the assets of each SPE are owned by such SPE and are not available to satisfy the debts or other obligations of the Company or any of its affiliates. The Company continues to service the finance receivables transferred to the SPEs. The lenders and investors in the debt issued by the SPEs generally only have recourse to the assets of the SPEs and do not have recourse to the general credit of the Company.

The SPEs’ debt arrangements are structured to provide credit enhancements to the lenders and investors, which may include overcollateralization, subordination of interests, excess spread, and reserve funds. These enhancements, along with the isolated finance receivables pools, increase the creditworthiness of the SPEs above that of the Company as a whole. This increases the marketability of the Company’s collateral for borrowing purposes, leading to more favorable borrowing terms, improved interest rate risk management, and additional flexibility to grow the business.

The SPEs are considered VIEs under GAAP and are consolidated into the financial statements of their primary beneficiary. The Company is considered to be the primary beneficiary of the SPEs because it has (i) power over the significant activities through its role as servicer of the finance receivables under each debt arrangement, (ii) the obligation to absorb losses that could be significant through note investment, if applicable, and (iii) the obligation to absorb losses or the right to receive returns that could be significant through the Company’s interest in the monthly residual cash flows of the SPEs.

Consolidation of VIEs results in these transactions being accounted for as secured borrowings; therefore, the pooled receivables and the related debts remain on the consolidated balance sheet of the Company. Each debt is secured solely by the assets of the VIEs and not by any other assets of the Company. The assets of the VIEs are the only source of funds for repayment on each debt, and restricted cash held by the VIEs can only be used to support payments on the debt. The Company recognizes revenue and provision for credit losses on the finance receivables of the VIEs and interest expense on the related secured debt.

Use of estimates: The preparation of financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, revenues and expenses, and disclosure of contingent assets and liabilities for the periods indicated in the financial statements. Actual results could differ from those estimates.

Estimates that are susceptible to change relate to the determination of the allowance for credit losses, the valuation of deferred tax assets and liabilities, and the fair value of financial instruments.

Recent accounting pronouncements: In March 2022, the Financial Accounting Standards Board (“FASB”) issued accounting standard update (“ASU”) 2022-02, eliminating the accounting for troubled debt restructurings (each, a “TDR”) by creditors while enhancing the disclosure requirements for certain loan refinancings and restructurings by creditors when a borrower is experiencing financial difficulty. The amendment also requires disclosure of gross credit losses by year of origination for finance receivables. The amendments in this update are effective for annual and interim periods beginning after December 15, 2022. The elimination of the TDR guidance may be adopted prospectively for loan modifications after adoption or on a modified retrospective basis, which would also apply to loans previously modified, resulting in a cumulative effect adjustment to retained earnings in the period of adoption for changes in the allowance for credit losses.

The Company adopted the new standard on January 1, 2023 and elected to apply the new measurement and recognition guidance for TDRs under the modified retrospective transition method. Adoption did not have a material impact on the Company's consolidated financial statements.

In November 2023, the FASB issued ASU 2023-07, improving the disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. These enhanced disclosures require reporting of incremental segment information on an annual and interim basis for all public entities, including public entities with only one reportable segment, to enable investors to develop more decision-useful financial analyses. The amendments in this update are effective for annual periods beginning after December 15, 2023 and interim periods within annual periods beginning after December 15, 2024, and early adoption is permitted. The segment reporting guidance should be applied retrospectively to all prior periods presented in the financial statements, and upon transition, the expense categories and amounts disclosed in the prior periods should be based on the significant segment expense categories identified and disclosed in the period of adoption. The Company is currently evaluating the potential impact of this update on its consolidated financial statements.

In December 2023, the FASB issued ASU 2023-09, enhancing the transparency and decision usefulness of income tax disclosures. The amendment, among other things, improves transparency of income tax disclosures by requiring more consistent categories and greater disaggregation of information in rate reconciliations, and disaggregation of income taxes paid by jurisdiction. The amendments in this update are effective for annual periods beginning after December 15, 2024, and early adoption is permitted for annual financial statements that have not yet been issued or made available for issuance. The income tax guidance should be applied on a prospective basis, however, retrospective application is permitted. The Company is currently evaluating the potential impact of this update on its consolidated financial statements.

Treasury stock: The Company records the repurchase of shares of its common stock at cost on the settlement date of the transaction. These shares are considered treasury stock, which is a reduction to stockholders’ equity. Treasury stock is included in authorized and issued shares but excluded from outstanding shares.

Net finance receivables: Generally, the Company classifies finance receivables as held for investment based on management’s intent at the time of origination. The Company determines classification on a receivable-by-receivable basis. The Company classifies finance receivables as held for investment due to its ability and intent to hold them until their contractual maturities. Net finance receivables consist of the Company’s installment loans. The Company carries net finance receivables at amortized cost, which includes remaining principal balance, accrued interest, and net unamortized deferred origination costs and unamortized fees.

Loan renewals are a significant piece of new volume and are considered a terminal event of the previous loan. The Company may renew delinquent secured or unsecured loan accounts if the customer meets the Company’s underwriting criteria and it does not appear the cause of past delinquency will affect the customer’s ability to repay the renewed loan.

Delinquency: The Company determines past due status using the contractual terms of the finance receivable. Delinquency is one of the primary credit quality indicators used to evaluate the allowance for credit losses for each class of finance receivables.

Finance receivable origination fees and costs: Non-refundable fees received and direct costs (personnel and digital loan origination costs) incurred for the origination of finance receivables are deferred and recognized to interest income over their contractual lives using the constant yield method. Unamortized amounts are recognized in interest income at the time that finance receivables are paid in full, renewed, or charged off.

Nonaccrual status: Accrual of interest income on finance receivables is suspended when an account becomes 90 days delinquent. If the account is charged off, the accrued interest income is reversed as a reduction of interest and fee income. Interest received on such loans is accounted for on the cash-basis method, until qualifying for return to accrual. Under the cash-basis method, interest income is recorded when the payment is received. Loans resume accruing interest when the past due status is brought below 90 days. The Company made a policy election to not record an allowance for credit losses related to accrued interest because it has nonaccrual and charge-off policies that result in the timely suspension and reversal of accrued interest.

Allowance for credit losses: The allowance for credit losses is based on historical credit experience, current conditions, and reasonable and supportable economic forecasts. The historical loss experience is adjusted for quantitative and qualitative factors that are not fully reflected in the historical data. In determining its estimate of expected credit losses, the Company evaluates information related to credit metrics, changes in its lending strategies and underwriting practices, and the current and forecasted direction of the economic and business environment. These metrics include, but are not limited to, loan portfolio mix and growth, unemployment, credit loss trends, delinquency trends, changes in underwriting, and operational risks.

The Company selected a Probability of Default ("PD") / Loss Given Default ("LGD") model to estimate its base allowance for credit losses, in which the estimated loss is equal to the product of PD and LGD. Historical net finance receivables are tracked over the term of the pools to identify the incidences of loss (PDs) and the average severity of losses (LGDs).

To enhance the precision of the allowance for credit loss estimate, the Company evaluates its finance receivable portfolio on a pool basis and segments each pool of finance receivables with similar credit risk characteristics. As part of its evaluation, the Company considers loan portfolio characteristics such as product type, loan size, loan term, internal or external credit scores, delinquency status, geographical location, and vintage. Based on analysis of historical loss experience, the Company selected the following segmentation: product type, Fair Isaac Corporation (“FICO”) score, and delinquency status.

As finance receivables are originated, provisions for credit losses are recorded in amounts sufficient to maintain an allowance for credit losses at an adequate level to provide for estimated losses over the contractual life of the finance receivables (considering the effect of prepayments). Subsequent changes to the contractual terms that are a result of re-underwriting are not included in the finance receivable’s contractual life (considering the effect of prepayments). The Company uses its segmentation loss experience to forecast expected credit losses. Historical information about losses generally provides a basis for the estimate of expected credit losses. The Company also considers the need to adjust historical information to reflect the extent to which current conditions differ from the conditions that existed for the period over which historical information was evaluated. These adjustments to historical loss information may be qualitative or quantitative in nature.

Reasonable and supportable macroeconomic forecasts are required for the Company’s allowance for credit loss model. The Company engaged a major rating service to assist with compiling a reasonable and supportable forecast. The Company reviews macroeconomic forecasts to use in its allowance for credit losses. The Company adjusts the historical loss experience by relevant qualitative factors for these expectations. The Company does not require reversion adjustments, as the contractual lives of its portfolio are shorter than its available forecast periods.

The Company charges credit losses against the allowance for all products when an account reaches 180 days contractually delinquent, subject to certain exceptions. The Company’s customer accounts without a lien on a vehicle in a confirmed bankruptcy are charged off in the month following the bankruptcy notification or at 60 days contractually delinquent, subject to certain exceptions. Deceased borrower accounts are charged off in the month following the proper notification of passing, with the exceptionof borrowers with credit life insurance. Subsequent recoveries of amounts charged off, if any, are credited to the allowance.

Troubled Debt Restructurings: Prior to January 1, 2023, the Company classified a finance receivable as a TDR when the Company modified the finance receivable’s contractual terms for economic or other reasons related to the borrower’s financial difficulties and granted a concession that it would not have otherwise considered. Modifications primarily included an interest rate reduction and/or term extension to reduce the borrower’s monthly payment. Once a loan was classified as a TDR, it remained a TDR for the purpose of calculating the allowance for credit losses for the remainder of its contractual term.

The Company established its allowance for credit losses related to its TDRs by calculating the present value of all expected cash flows (discounted at the finance receivable’s effective interest rate prior to modification) less the amortized costs of the aggregated pool. The Company used the modified interest rates and certain assumptions, including expected credit losses and recoveries, to estimate the expected cash flows from its TDRs.

Following the adoption of ASU 2022-02 on January 1, 2023, as discussed above, the Company no longer separately measures the allowance for credit losses on TDRs, and the impact to the allowance for credit losses of loan modifications made to borrowers experiencing financial difficulties is incorporated into the overall portfolio assessment as further described in the allowance for credit losses significant accounting policy.

Property and equipment: Leasehold improvements are depreciated over the shorter of their useful lives or the remaining term of the lease. Furniture and equipment are depreciated on the straight-line method over their estimated useful lives, generally five toten years. Maintenance and repairs are charged to expense as incurred.

Leases: The Company leases its current headquarters building. Branch offices are leased under non-cancellable leases ofthree toseven years with renewal options. The Company’s lease liability is based on the present value of the remaining minimum rental payments using a discount rate that is based on the Company’s incremental borrowing rate on its senior revolving credit facility. The Company’s lease asset includes right-of-use assets equaling the lease liability, net of prepaid rent and deferred rents that existed as of the adoption of the current lease accounting standard. The Company assesses its leased assets for impairment when events or changes in circumstances indicate that the carrying value may not be recoverable. If a lease is impaired, the impairment loss is recognized in lease costs and the right-of-use asset is reduced to the impaired value.

Lease agreements with terms of twelve months or less are not capitalized as part of lease assets or liabilities and are expensed as incurred. The Company accounts for each separate lease component of a contract and its associated non-lease components as a single lease component for its branch leases. The Company has elected not to apply this policy in relation to the corporate headquarters lease. The Company has also determined that it is reasonably certain that the first option to extend lease contracts will be exercised for new branch locations; therefore, the first option to extend is included in the lease asset and liability calculation.

Restricted cash: Restricted cash includes cash and cash equivalents for which the Company’s ability to withdraw funds is contractually limited. The Company’s restricted cash consists of cash reserves that are maintained as collateral for potential credit life insurance claims and cash restricted for debt servicing of the Company’s revolving warehouse credit facilities and securitizations.

Restricted available-for-sale investments: The Company classifies its investments in debt securities that were purchased with the Company’s restricted cash as restricted available-for-sale investments and carries the investments at fair value. Unrealized gains and losses, net of taxes, are excluded from earnings and reported in other comprehensive income or loss until realized. The unrealized gains and losses, net of taxes, are recorded on the consolidated balance sheet in accumulated other comprehensive income or loss in stockholders’ equity. Realized gains and losses from the sale of available-for-sale investments are specifically identified and reclassified from accumulated other comprehensive income or loss and included within earnings on the consolidated statement of income.

Derivative instruments: The Company held derivative instruments in the form of interest rate caps for the purpose of mitigating a portion of its exposure to interest rate risk. Derivative instruments are recorded at fair value and included in other assets, with their resulting gains or losses recognized in interest expense. Changes in fair value are reported as an adjustment to net income in computing cash flows from operating activities.

Offsetting assets and liabilities: GAAP permits entities to present derivative receivables and derivative payables with the same counterparty and the related cash collateral receivables and payables on a net basis on the Consolidated Balance Sheet when a legally enforceable master netting agreement exists. GAAP also permits securities financing activities to be presented on a net basis when specified conditions are met, including the existence of a legally enforceable master netting agreement. The Company has elected to net such balances where it has determined that the specified conditions are met.

Income recognition: Interest income is recognized using the interest method (constant yield method). Therefore, the Company recognizes revenue from interest at an equal rate over the term of the loan. Unearned finance charges on pre-compute contracts are rebated to customers utilizing statutory methods, which in many cases is the sum-of-the-years’ digits method. The difference between income recognized under the constant yield method and the statutory method is recognized as an adjustment to interest income at the time of rebate.

The Company recognizes income on credit life insurance, credit personal property insurance, and vehicle single interest insurance using the sum-of-the-years’ digits or straight-line methods over the terms of the policies. The Company recognizes income on credit accident and health insurance using the average of the sum-of-the-years’ digits and the straight-line methods over the terms of the policies. The Company recognizes income on credit involuntary unemployment insurance using the straight-line method over the terms of the policies. Rebates are computed using statutory methods, which in many cases match the GAAP method, and where it does not match, the difference between the GAAP method and the statutory method is recognized in income at the time of rebate. Fee income for non-file insurance is recognized using the sum-of-the-years’ digits method over the loan term.

Charges for late fees are recognized as income when collected.

Share-based compensation: The Company measures compensation cost for share-based awards at estimated fair value and recognizes compensation expense over the service period for awards expected to vest. The Company uses the closing stock price on the date of grant as the fair value of restricted stock awards and performance-contingent restricted stock units. The fair value of stock options is determined using the Black-Scholes valuation model, and the fair value of performance restricted stock units is determined using the Monte Carlo valuation model. The Black-Scholes and Monte Carlo models require the input of assumptions, including expected volatility, expected dividends, expected term, risk-free interest rate, and a discount associated with post-vest holding restrictions, changes to which can affect the fair value estimate. Expected volatility is based on the Company’s historical stock price volatility. Expected dividends are calculated using the expected dividend yield (annualized dividends divided by the grant date stock price). The expected term is calculated by using the simplified method (average of the vesting and original contractual terms) due to insufficient historical data to estimate the expected term. The risk-free rate is based on the zero-coupon U.S. Treasury bond rate over the expected term of the awards. The estimated discount associated with post-vest holding restrictions is calculated using a blend of the Finnerty and Chaffe models. In addition, the estimation of share-based awards that will ultimately vest requires judgment, and to the extent actual results or updated estimates differ from current estimates, such amounts will be recorded as a cumulative adjustment in the period estimates are revised.

Marketing costs: Marketing costs are expensed as incurred.

Income taxes: The Company records a tax provision for the anticipated tax consequences of its reported operating results. The provision for income taxes is computed using the asset and liability method, under which deferred tax assets and liabilities are recognized for the future tax consequences attributable to temporary differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effects of future tax rate changes are recognized in the period when the enactment of new rates occurs.

The Company recognizes the financial statement effects of a tax position when it is more likely than not, based on technical merits, the position will be sustained upon examination. The tax benefits of the position recognized in the consolidated financial statements are then measured based on the largest amount of benefit that is greater than 50% likely to be realized upon settlement with a taxing authority.

The Company recognizes the tax benefits or deficiencies from the exercise or vesting of share-based awards in the income tax line of the consolidated statements of comprehensive income, in the period of exercise or vesting.

Earnings per share: Earnings per share have been computed based on dividing net income by the weighted-average number of common shares outstanding during each reporting period presented. Common shares issuable upon the exercise of share-based compensation, which are computed using the treasury stock method, are included in the computation of diluted earnings per share. The Company uses the treasury stock method to calculate the effect of outstanding awards, by computing total employee proceeds as the sum of the amount employees must pay upon exercise of the awards and the amount of unearned share-based compensation costs attributable to future services.

Note 3. Concentrations of Credit Risk

Customers living in Texas, North Carolina, and South Carolina accounted for 32%,16%, and 10%, respectively, of the Company’s net finance receivables as of December 31, 2023. Given the primary concentration of the Company’s portfolio of finance receivables in these states, such customers’ ability to honor their installment contracts may be affected by economic conditions in these states.

The Company maintains amounts in bank accounts which, at times, may exceed federally insured limits. The Company has not experienced losses in such accounts, which are maintained with large domestic banks. Management believes the Company’s exposure to credit risk is minimal for these accounts.

Note 4. Finance Receivables, Credit Quality Information, and Allowance for Credit Losses

Net finance receivables for the periods indicated consisted of the following:

December 31,
Dollars in thousands20232022
Small loans$493,473$481,605
Large loans1,274,1371,208,185
Retail loans3,8009,603
Net finance receivables$1,771,410$1,699,393

Net finance receivables included net deferred origination fees of$15.1 million and$16.0 million as of December 31, 2023 and 2022, respectively.

The credit quality of the Company’s finance receivable portfolio is dependent on the Company’s ability to enforce sound underwriting standards, maintain diligent servicing of the portfolio, and respond to changing economic conditions as it grows its portfolio. The allowance for credit losses uses FICO scores and delinquency as key data points in estimating the allowance. The Company usessix FICO band categories to assess FICO scores. The first three FICO band categories include subprime FICO scores below 620. The fourth and fifth FICO band categories include near-prime FICO scores ranging from 620 to 659. The sixth FICO band category includes prime FICO scores of 660 or higher.

Net finance receivables by product, FICO band at origination, origination year, and current period credit losses as of and for the year ended December 31, 2023 are as follows:

Net Finance Receivables by Origination Year
Dollars in thousands20232022202120202019PriorTotal Net Finance Receivables
Small Loans:
FICO Band
1$64,664$10,459$1,625$172$68$18$77,006
231,2895,8867243611937,955
351,2228,099717316160,076
465,74310,0746791910376,528
574,20713,838632144188,696
6126,40025,6791,1111552153,212
Total small loans$413,525$74,035$5,488$287$104$34$493,473
Current period credit losses$14,484$60,298$10,244$599$60$7$85,692
Large Loans:
FICO Band
1$83,107$28,068$9,542$2,510$980$347$124,554
246,85516,9645,3421,0773098370,630
386,19145,77814,9992,20131666149,551
4120,05465,75320,7123,48159255210,647
5128,90169,70623,7794,04349622226,947
6291,795144,66346,6307,93673252491,808
Total large loans$756,903$370,932$121,004$21,248$3,425$625$1,274,137
Current period credit losses$14,529$78,938$33,616$5,116$1,465$254$133,918
Retail Loans:
FICO Band
1$1$—$2$1$1$5$10
2—21330———243
3—634211311850
4—65035236—41,042
5—50827824—4814
6—5242862821841
Total retail loans$1$2,529$1,159$92$4$15$3,800
Current period credit losses$—$776$431$88$24$4$1,323
Total Loans:
FICO Band
1$147,772$38,527$11,169$2,683$1,049$370$201,570
278,14423,0636,0961,11332092108,828
3137,41354,51115,9272,23532368210,477
4185,79776,47721,7433,53660262288,217
5203,10884,05224,6894,08150027316,457
6418,195170,86648,0277,97973955645,861
Total loans$1,170,429$447,496$127,651$21,627$3,533$674$1,771,410
Current period credit losses$29,013$140,012$44,291$5,803$1,549$265$220,933

Net finance receivables by product, FICO band, and origination year as of December 31, 2022 are as follows:

Net Finance Receivables by Origination Year
Dollars in thousands20222021202020192018PriorTotal Net Finance Receivables
Small Loans:
FICO Band
1$63,362$10,842$1,388$246$47$7$75,892
241,6836,7856645626249,216
353,4447,65952039—161,663
462,6098,98054433—172,167
571,44810,65050522——82,625
6119,19919,88692928——140,042
Total small loans$411,745$64,802$4,550$424$73$11$481,605
Large Loans:
FICO Band
1$60,836$20,653$7,219$3,286$826$539$93,359
241,17415,9554,0441,40911112162,814
3112,33644,8058,6372,811172137168,898
4150,55957,91312,0633,93115267224,685
5150,79359,15413,0603,73517237226,951
6290,648109,93124,0386,55226346431,478
Total large loans$806,346$308,411$69,061$21,724$1,696$947$1,208,185
Retail Loans:
FICO Band
1$8$7$28$12$4$3$62
247592910——586
31,3105997114131,998
41,38997926328242,665
51,08377521827352,111
61,12380222431—12,181
Total retail loans$5,388$3,254$813$122$10$16$9,603
Total Loans:
FICO Band
1$124,206$31,502$8,635$3,544$877$549$169,313
283,33222,8324,7171,475137123112,616
3167,09053,0639,2282,864173141232,559
4214,55767,87212,8703,99215472299,517
5223,32470,57913,7833,78417542311,687
6410,970130,61925,1916,61126347573,701
Total loans$1,223,479$376,467$74,424$22,270$1,779$974$1,699,393

The contractual delinquency of the net finance receivable portfolio by product and aging for the periods indicated are as follows:

SmallLargeRetailTotal
Dollars in thousands$%$%$%$%
Current$406,20382.4%$1,084,51885.1%$2,62069.0%$1,493,34184.3%
1 to 29 days past due45,1199.1%109,4838.6%59415.6%155,1968.8%
Delinquent accounts
30 to 59 days12,0532.4%22,5871.7%1163.1%34,7561.9%
60 to 89 days11,2532.3%19,8441.6%1153.0%31,2121.8%
90 to 119 days10,0302.0%16,9511.3%1263.2%27,1071.5%
120 to 149 days4,2470.9%10,9380.9%1323.5%15,3170.9%
150 to 179 days4,5680.9%9,8160.8%972.6%14,4810.8%
Total delinquency$42,1518.5%$80,1366.3%$58615.4%$122,8736.9%
Total net finance receivables$493,473100.0%$1,274,137100.0%$3,800100.0%$1,771,410100.0%
Net finance receivables in nonaccrual status$21,8504.4%$44,6273.5%$39410.4%$66,8713.8%
SmallLargeRetailTotal
Dollars in thousands$%$%$%$%
Current$388,97880.7%$1,034,98185.7%$7,54378.6%$1,431,50284.2%
1 to 29 days past due48,92410.2%97,8558.1%1,26913.2%148,0488.7%
Delinquent accounts
30 to 59 days13,1442.8%22,7121.8%3523.7%36,2082.2%
60 to 89 days12,2512.5%18,8281.6%2732.8%31,3521.8%
90 to 119 days8,7141.8%15,4271.3%1521.6%24,2931.4%
120 to 149 days5,5721.2%10,6750.9%100.1%16,2571.0%
150 to 179 days4,0220.8%7,7070.6%40.0%11,7330.7%
Total delinquency$43,7039.1%$75,3496.2%$7918.2%$119,8437.1%
Total net finance receivables$481,605100.0%$1,208,185100.0%$9,603100.0%$1,699,393100.0%
Net finance receivables in nonaccrual status$20,8104.3%$39,0393.2%$2122.2%$60,0613.5%

The accrual of interest income on finance receivables is suspended when an account becomes 90 days delinquent. If a loan is charged off, the accrued interest is reversed as a reduction of interest and fee income. The Company reversed$24.2 million,$20.2 million, and$8.9 million of accrued interest as a reduction of interest and fee income for the years ended December 31, 2023, 2022, and 2021, respectively.

The following is a reconciliation of the allowance for credit losses by product for theyears ended December 31, 2023, 2022, and 2021:

Dollars in thousandsSmallLargeRetailTotal
Beginning balance at January 1, 2023$57,915$119,592$1,293$178,800
Provision for credit losses82,745136,638651220,034
Credit losses(85,692)(133,918)(1,323)(220,933)
Recoveries3,7685,680519,499
Ending balance at December 31, 2023$58,736$127,992$672$187,400
Net finance receivables at December 31, 2023$493,473$1,274,137$3,800$1,771,410
Allowance as percentage of net finance receivables at December 31, 202311.9%10.0%17.7%10.6%
Dollars in thousandsSmallLargeRetailTotal
Beginning balance at January 1, 2022$61,294$96,494$1,512$159,300
Provision for credit losses76,513106,9251,677185,115
Credit losses(82,842)(87,236)(1,985)(172,063)
Recoveries2,9503,409896,448
Ending balance at December 31, 2022$57,915$119,592$1,293$178,800
Net finance receivables at December 31, 2022$481,605$1,208,185$9,603$1,699,393
Allowance as percentage of net finance receivables at December 31, 202212.0%9.9%13.5%10.5%
Dollars in thousandsSmallLargeRetailTotal
Beginning balance at January 1, 2021$59,410$88,058$2,532$150,000
Provision for credit losses40,98247,77525889,015
Credit losses(40,922)(41,379)(1,351)(83,652)
Recoveries1,8242,040733,937
Ending balance at December 31, 2021$61,294$96,494$1,512$159,300
Net finance receivables at December 31, 2021$445,023$970,694$10,540$1,426,257
Allowance as percentage of net finance receivables at December 31, 202113.8%9.9%14.3%11.2%

The Company uses certain loan modification programs for borrowers experiencing financial difficulties as a loss mitigation strategy to improve collectability of the loans and assist customers through financial setbacks. The programs consist of offering payment deferrals, refinancing, and, in limited instances, settlements. Customers may also pursue financial assistance through external sources, such as filing for bankruptcy protection. Modification programs available to our customers are described in more detail below:

Customers with temporary hardships may be offered payment deferrals related to past due payments. Such deferrals extend the customer’s maturity date and are generally considered insignificant delays. During the second quarter of 2023, the Company enhanced its policy for determining an insignificant delay in payment. The Company’s previous policy for an insignificant delay in payment was two or fewer deferrals in a rolling twelve-month period, which was updated to be three or fewer deferrals in a rolling twelve-month period. The change had no material impact to the Company's disclosures.

Customers with delinquent loans who have made recent payments and have verified current employment are allowed to refinance their loan with a reduced interest rate and/or term extension, making the monthly payments more affordable.

The Company may also agree to settle a past-due loan by accepting less than the full principal balance owed in certain limited cases once it is determined that collection of the entire outstanding balance is unlikely.

Customers who receive bankruptcy protection may receive principal forgiveness, interest rate reductions, and/or term extensions.

The information relating to modifications made to borrowers experiencing financial difficulty for the period indicated is as follows:

Principal Forgiveness, Interest Rate Reduction, & Term ExtensionInterest Rate Reduction & Term ExtensionTerm ExtensionTotal
Dollars in thousandsAmortized Cost Basis% of Net Finance ReceivablesAmortized Cost Basis% of Net Finance ReceivablesAmortized Cost Basis% of Net Finance ReceivablesAmortized Cost Basis% of Net Finance Receivables
Small loans$37—$2,1120.4%$3460.1%$2,4950.5%
Large loans288—12,6871.0%9300.1%13,9051.1%
Total$325—$14,7990.8%$1,2760.1%$16,4000.9%

The financial effects of the modifications made to borrowers experiencing financial difficulty for the period indicated is as follows:

Loan ModificationProductFinancial Effect
Principal forgivenessSmall loansReduced the amortized cost basis of the loans by $0.5 million.
Large loansReduced the amortized cost basis of the loans by $1.0 million.
Interest rate reductionSmall loansReduced the weighted-average contractual interest rate by 13.6%.
Large loansReduced the weighted-average contractual interest rate by 10.7%.
Term extensionSmall loansAdded a weighted-average 1.4 years to the life of loans.
Large loansAdded a weighted-average 1.5 years to the life of loans.

The following table provides the amortized cost basis for modifications made to borrowers experiencing financial difficulty on or after January 1, 2023 that subsequently defaulted. The Company defines payment default as 90 days past due for this disclosure. The respective amounts for each modification for the period indicated is as follows:

Dollars in thousandsPrincipal Forgiveness, Interest Rate Reduction, & Term ExtensionInterest Rate Reduction & Term ExtensionTerm ExtensionTotal
Small loans$3$248$3$254
Large loans161,334271,377
Total$19$1,582$30$1,631

The contractual delinquencies of loans that were modified to borrowers experiencing financial difficulty on or after January 1, 2023 for the period indicated is as follows:

Dollars in thousandsCurrent30 - 89 Days Past Due90+ Days Past DueTotal
Small loans$1,993$325$177$2,495
Large loans11,2891,69192513,905
Total (1)$13,282$2,016$1,102$16,400

(1) Excludes modified finance receivables that subsequently charged off of$0.4 million and$1.8 million in small and large loans, respectively.

Prior to January 1, 2023, the Company classified a loan as a TDR finance receivable when the Company modified a loan’s contractual terms for economic or other reasons related to the borrower’s financial difficulties and granted a concession that it would not have otherwise considered.

The amount of TDR net finance receivables and the related TDR allowance for credit losses for the period indicated are as follows:

Dollars in thousandsTDR Net Finance ReceivablesTDR Allowance for Credit Losses
Small loans$3,884$1,008
Large loans16,4214,118
Retail loans4616
Total$20,351$5,142

The following table provides the number and amount of net finance receivables modified and classified as TDRs during the periods presented:

Year Ended December 31,
20222021
Dollars in thousandsNumber of LoansTDR Net Finance Receivables (1)Number of LoansTDR Net Finance Receivables (1)
Small loans3,651$6,9202,522$4,761
Large loans3,55420,5372,12311,303
Retail loans1537714
Total7,220$27,4944,652$16,078

(1)Represents the post-modification net finance receivables balance of loans that have been modified during the period and resulted in a TDR.

The following table provides the number of accounts and amortized cost basis of finance receivables that subsequently defaulted within the periods indicated (that were modified as a TDR in the preceding 12 months). The Company defines payment default as 90 days past due for this disclosure. The respective amounts and activity for the periods indicated are as follows:

Year Ended December 31,
20222021
Dollars in thousandsNumber of LoansTDR Net Finance Receivables (1)Number of LoansTDR Net Finance Receivables (1)
Small loans1,365$2,712950$1,740
Large loans1,3077,7047123,719
Retail loans61659
Total2,678$10,4321,667$5,468

(1)Only includes defaults occurring within 12 months of a loan being designated as a TDR. Represents the corresponding balance of TDR net finance receivables at the end of the month in which they defaulted.

Note 5. Restricted Available-for-Sale Investments

The following tables reconcile the amortized cost, gross unrealized gains and losses included in accumulated other comprehensive income or loss, and estimated fair value of the Company’s restricted available-for-sale investments as of the periods indicated:

Dollars in thousandsAmortized CostGross Unrealized GainsGross Unrealized LossesEstimated Fair Value
Restricted investments$23,211$1$(472)$22,740
Dollars in thousandsAmortized CostGross Unrealized GainsGross Unrealized LossesEstimated Fair Value
Restricted investments$21,158$—$(742)$20,416

The following tables include the gross unrealized losses and estimated fair values of restricted available-for-sale investments that were in a continuous unrealized loss position, for which no allowance for credit loss has been recorded, as of the periods indicated:

Less than 12 Months12 Months or LongerTotal
Dollars in thousandsEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized Losses
Restricted investments$—$—$18,633$(472)$18,633$(472)
Less than 12 Months12 Months or LongerTotal
Dollars in thousandsEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized LossesEstimated Fair ValueGross Unrealized Losses
Restricted investments$20,416$(742)$—$—$20,416$(742)

The restricted available-for-sale investments consist of U.S. Treasuries which are measured at fair value and include accrued interest receivables of $0.3 million as of December 31, 2023 and 2022. The investments consist of highly rated securities backed by the U.S. federal government. As a result, the Company hasnot recorded an allowance for credit losses related to the restricted available-for-sale investments. Changes in fair value are the result of recent increases in interest rates by the Federal Reserve that occurred after the purchase of the investments.

The following tables include the amortized cost and estimated fair values of restricted available-for-sale investments by contractual maturity as of the period indicated:

Dollars in thousandsAmortized CostEstimated Fair Value
Due in one year$21,035$20,614
Due within one year to five years2,1762,126
Due within five years to ten years——
Due after ten years——
Total restricted available-for-sale investments$23,211$22,740

The following table includes the proceeds from sold or matured restricted available-for-sale investments for the periods indicated:

Year Ended December 31,
Dollars in thousands20232022
Proceeds from sale of restricted available-for-sale investments$—$3,130

The Company hadno gross realized gains or losses during theyears ended December 31, 2023, 2022, and 2021, respectively. For additional information on the Company's restricted available-for-sale investments, see Note 13, "Disclosure About Fair Value of Financial Instruments."

Note 6. Property and Equipment

For the periods indicated, property and equipment consisted of the following:

December 31,
Dollars in thousands20232022
Furniture, fixtures, and equipment$27,228$27,011
Leasehold improvements16,88015,272
Property and equipment cost44,10842,283
Less accumulated depreciation30,32127,757
Property and equipment, net of accumulated depreciation$13,787$14,526

Depreciation expense for the years ended December 31, 2023, 2022, and 2021 totaled$4.6 million,$4.1 million, and$4.5 million, respectively.

Note 7. Leases

The Company maintains lease agreements related to its branch network and for its corporate headquarters. The branch lease agreements range from three toseven years and generally contain options to extend from three tofive years. The corporate headquarters lease agreement is foreleven years and contains an option to extend forten years. All of the Company’s lease agreements are considered operating leases. None of the Company’s lease payments are dependent on an index that may change after the commencement date.

Future maturities of the Company’s operating lease liabilities are as follows:

Dollars in thousandsDecember 31, 2023
2024$9,681
20258,802
20267,000
20275,241
20283,767
Thereafter8,475
Total future minimum lease payments42,966
Present value adjustment(6,390)
Operating lease liability$36,576

The Company’s operating and short-term lease expenses are presented below:

Year Ended December 31,
Dollars in thousands202320222021
Operating leases$10,587$9,457$9,573
Short-term leases447745648
Total lease expense$11,034$10,202$10,221

The Company’s weighted-average remaining lease term and discount rate for the periods indicated are as follows:

December 31, 2023December 31, 2022
Weighted-average remaining lease term (in years)5.56.1
Weighted-average discount rate5.75%5.46%

Rent expense for the years ended December 31, 2023, 2022, and 2021 equaled$11.0 million,$10.2 million, and$10.2 million, respectively. In addition to rent, the Company typically pays for all operating expenses, property taxes, and repairs and maintenance on properties that it leases.

Note 8. Intangible Assets

The following table provides the gross carrying amount and related accumulated amortization of intangible assets:

December 31, 2023December 31, 2022
Dollars in thousandsGross Carrying AmountAccumulated AmortizationNet AmountGross Carrying AmountAccumulated AmortizationNet Amount
Software$30,825$(15,695)$15,130$25,363$(13,957)$11,406
Other950(234)716950(234)716
Total intangible assets$31,775$(15,929)$15,846$26,313$(14,191)$12,122

Intangible amortization expense for theyears ended December 31, 2023, 2022, and 2021 totaled$3.7 million,$2.9 million, and$2.4 million, respectively. As of December 31, 2023, the Company’s weighted-average amortization period for software was 6.1 years. The following table sets forth the future amortization of software:

Dollars in thousandsAmount
2024$3,771
20253,152
20262,564
20271,804
20281,560
Thereafter2,279
Total$15,130

Note 9. Other Assets

Other assets include the following as of the periods indicated:

December 31,
Dollars in thousands20232022
Prepaid expenses$9,661$9,115
Income tax receivable7,2608,598
Card payments receivable5,6665,118
Credit insurance receivable2,7592,748
Warehouse credit facilities debt issue costs2,3621,314
Other1,7111,315
Total other assets$29,419$28,208

Note 10. Interest Rate Caps

The Company previously purchased interest rate cap contracts to manage the risk associated with LIBOR-based borrowings. Each contract was collateralizable and contained a strike rate against the one-month LIBOR. When the one-month LIBOR exceeded the strike rate, the counterparty remitted to the Company for the excess over the strike rate. No payment was required by the Company or the counterparty when the one-month LIBOR was below the strike rate.

As of September 30, 2022, the Companyno longer maintained interest rate cap protections.

The following is a summary of changes in fair value of the interest rate caps for the periods indicated:

Year Ended December 31,
Dollars in thousands202320222021
Balance at beginning of period$—$6,586$265
Purchases——3,600
Sales—(19,720)—
Fair value adjustment included as a decrease in interest expense—13,1342,721
Balance at end of period$—$—$6,586

Note 11. Debt

The following is a summary of the Company’s debt as of the periods indicated:

December 31, 2023 · December 31, 2022
Dollars in thousands · Debt · Unamortized Debt Issuance Costs (1) · Net Debt · Debt · Unamortized Debt Issuance Costs (1) · Net Debt
Senior revolving credit facility$195,462$(606)$194,856$147,547$(1,104)$146,443
RMR II revolving warehouse credit facility———189—189
RMR IV revolving warehouse credit facility3,197—3,19718,144(338)17,806
RMR V revolving warehouse credit facility26,718—26,718286—286
RMR VI revolving warehouse credit facility15,953—15,953———
RMR VII revolving warehouse credit facility4,216—4,216———
RMIT 2020-1 securitization145,290—145,290180,214(618)179,596
RMIT 2021-1 securitization248,915(141)248,774248,916(985)247,931
RMIT 2021-2 securitization200,192(1,106)199,086200,192(1,534)198,658
RMIT 2021-3 securitization125,202(864)124,338125,202(1,178)124,024
RMIT 2022-1 securitization250,374(991)249,383250,374(1,841)248,533
RMIT 2022-2B securitization184,295(870)183,425184,295(1,914)182,381
Total$1,399,814$(4,578)$1,395,236$1,355,359$(9,512)$1,345,847
Unused amount of revolving credit facilities (subject to borrowing base)$551,508$555,117

(1) Unamortized debt issuance costs related to the revolving warehouse credit facilities are presented within other assets in the consolidated balance sheets. These credit facilities had$2.4 million and$1.3 million in such costs as of December 31, 2023 and 2022, respectively.

Senior Revolving Credit Facility: In November 2022, the Company amended and restated its senior revolving credit facility to, among other things, decrease the availability under the facility from $500 million to$420 million. The senior revolving credit facility matures in September 2024. Excluding the receivables held by the Company’s VIEs, the senior revolving credit facility is secured by substantially all of the Company’s finance receivables and equity interests of the majority of its subsidiaries. Advances on the senior revolving credit facility are capped at 83% of eligible secured finance receivables (65% of eligible secured finance receivables as of December 31, 2023).

In September 2022, the Company amended and restated its senior revolving credit facility to replace LIBOR as the benchmark rate for the calculation of interest with a forward-looking term rate based on the secured overnight financing rate (“SOFR”) or, in certain limited circumstances, another alternative benchmark rate. The one-month LIBOR was replaced on October 1, 2022 by one-month SOFR with a floor of not less than 0.50%, plus a 3.00% margin and a benchmark adjustment. The effective interest rate was 8.44% at December 31, 2023. The Company pays an unused commitment fee between 0.50% and 1.00% based upon the average outstanding balance. As of December 31, 2023, the Company had$76.2 million of immediate available liquidity to draw down cash under the facility and held$4.5 million in unrestricted cash.

See Note 19, “Subsequent Events,” for information regarding the amendment of this facility following the end of the fiscal year.

Variable Interest Entity Debt: As part of its overall funding strategy, the Company has transferred certain finance receivables to affiliated VIEs for asset-backed financing transactions. The following debt arrangements are issued by the Company’s wholly owned, bankruptcy-remote SPEs, which are considered VIEs under GAAP and are consolidated into the financial statements of their primary beneficiary.

These debts are supported by the expected cash flows from the underlying collateralized finance receivables. Collections on these finance receivables are remitted to restricted cash collection accounts, which totaled$109.9 million and$112.2 million as of December 31, 2023 and 2022, respectively. Cash inflows from the finance receivables are distributed to the lenders/investors, the service providers, and/or the residual interest that the Company owns in accordance with a monthly contractual priority of payments. The SPEs pay a servicing fee to the Company, which is eliminated in consolidation. Distributions from the SPEs to the Company are permitted under the debt arrangements.

At each sale of receivables from the Company’s affiliates to the SPEs, the Company makes certain representations and warranties about the quality and nature of the collateralized receivables. The debt arrangements require the Company to repurchase the receivables in certain circumstances, including circumstances in which the representations and warranties made by the Company concerning the quality and characteristics of the receivables are inaccurate. Assets transferred to each SPE are legally isolated from the Company and its affiliates, as well as the claims of the Company’s and its affiliates’ creditors. Further, the assets of each SPE are owned by such SPE and are not available to satisfy the debts or other obligations of the Company or any of its affiliates.

RMR II Revolving Warehouse Credit Facility: In April 2021, the Company and its wholly owned SPE, Regional Management Receivables II, LLC (“RMR II”), amended and restated the credit agreement that provides for a revolving warehouse credit facility to RMR II to, among other things, extend the date at which the facility converts to an amortizing loan and the termination date to March 2023 and March 2024, respectively, decrease the total facility from $125 million to $75 million, increase the cap on facility advances from 80% to 83% of eligible finance receivables, and increase the rate atwhich borrowings under the facility bear interest, payable monthly, at a blended rate equal to three-month LIBOR, with a LIBOR floor of 0.25%, plus a margin of 2.35% (2.15% prior to the April 2021 amendment).

In September 2022, the Company and its wholly-owned SPE, RMR II, amended and restated the credit agreement that provides for a revolving warehouse credit facility to RMR II to replace LIBOR as the benchmark rate for calculation of interest rate with a forward-looking term rate based on SOFR or, in certain limited circumstances, another alternative benchmark rate. The three-month LIBOR was replaced on October 1, 2022 by three-month SOFR with a floor of 0.25%, plus a 2.35% margin and a benchmark adjustment.

In March 2023, the Company and RMR II exercised the right to make an optional principal repayment in full, and in connection with such repayment, the facility terminated.

RMR IV Revolving Warehouse Credit Facility: In April 2021, the Company and its wholly owned SPE, Regional Management Receivables IV, LLC (“RMR IV”), entered into a credit agreement that provides for a $125 million revolving warehouse credit facility to RMR IV. The facility was to convert to an amortizing loan in April 2023 and terminate in April 2024. In April and May 2023, the Company and RMR IV amended and restated the credit agreement that provides for a revolving warehouse credit facility to (i) extend the amortizing loan conversion date from April 2023 to May 2025 and the termination date from April 2024 to May 2026; (ii) decrease the capped advances on the facility from 81% to 77% of eligible finance receivables; and (iii) increase the margin from 2.35% to 2.80%. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR IV.

In September 2022, the Company and RMR IV amended and restated the credit agreement that provides for a revolving warehouse credit facility to RMR IV to replace LIBOR as the benchmark rate for calculation of interest rate with a forward-looking term rate based on SOFR or, in certain limited circumstances, another alternative benchmark rate. The one-month LIBOR was replaced on October 1, 2022 by one-month SOFR with a margin of 2.35% and a benchmark adjustment. The effective interest rate was 8.24% at December 31, 2023. RMR IV pays an unused commitment fee between 0.35% and 0.70% based upon the average daily utilization of the facility. RMR IV had $16.5 million of immediate availability to draw down cash under the facility and held$0.3 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the credit agreement.

RMR V Revolving Warehouse Credit Facility: In September 2022, the Company and its wholly owned SPE, Regional Management Receivables V, LLC (“RMR V”), amended and restated the credit agreement that provides for a $100 million revolving warehouse credit facility to RMR V to extend the date at which the facility converts to an amortizing loan and the termination date to November 2022 and November 2023, respectively (October 2022 and October 2023, respectively, prior to the September 2022 amendment). Following a subsequent amendment in November 2022, the amortizing loan conversion date and termination date were extended to November 2024 and November 2025, respectively. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR V. Advances on the facility are capped at 80% of eligible finance receivables. Borrowings under the facility bear interest, payable monthly, at a per annum rate, which in the case of a conduit lender is the commercial paper rate, plus a margin of 2.75% (2.20% prior to the November 2022 amendment). The effective interest rate was 8.34% at December 31, 2023. RMR V pays an unused commitment fee between 0.45% and 0.75% based upon the average daily utilization of the facility. RMR V had $15.4 million of immediate availability to draw down cash under the facility and held$0.5 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the credit agreement.

RMR VI Revolving Warehouse Credit Facility: In February 2023, the Company and its wholly-owned SPE, Regional Management Receivables VI, LLC (“RMR VI”), entered into a credit agreement that provides for a $75 million revolving warehouse credit facility to RMR VI. The facility converts to an amortizing loan in February 2025 and terminates in February 2026. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR VI. Advances on the facility are capped at 80% of eligible finance receivables. Borrowings under the facility bear interest, payable monthly, at a rate equal to one-month SOFR, plus (i) 0.10% per annum, (ii) a margin of 2.50%, and (iii) the applicable step-up margin (0.00% during the revolving period). The effective interest rate was 7.94% as of December 31, 2023. RMR VI pays a monthly unused commitment fee of 0.50%. RMR VI had no immediate availability to draw down cash under the facility and held$0.2 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the credit agreement.

RMR VII Revolving Warehouse Credit Facility: In April 2023, the Company and its wholly-owned SPE, Regional Management Receivables VII, LLC (“RMR VII”), entered into a credit agreement that provides for a $75 million revolving warehouse credit facility to RMR VII. The facility converts to an amortizing loan in October 2024 and terminates in October 2025. The debt is secured by finance receivables and other related assets that the Company purchased from its affiliates, which the Company then sold and transferred to RMR VII. Advances on the facility are capped at 80% of eligible finance receivables. Borrowings under the facility bear interest, payable monthly, at a rate equal to one-month SOFR, plus (i) 0.10% per annum, (ii) a margin of 3.00%, and (iii) the applicable step-up margin (0.00% during the revolving period). The effective interest rate was 8.44% as of December 31, 2023. RMR VII pays a monthly unused commitment fee ranging between 0.45% and 0.65%. RMR VII had no immediate availability to draw down cash under the facility and held$0.1 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the credit agreement.

RMIT 2020-1 Securitization: In September 2020, the Company, its wholly owned SPE, RMR III, and the Company’s indirect wholly owned SPE, Regional Management Issuance Trust ("RMIT") 2020-1, completed a private offering and sale of$180 million of asset-backed notes. The transaction consisted of the issuance of four classes of fixed-rate, asset-backed notes by RMIT 2020-1. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT 2020-1. The notes had a revolving period ending in September 2023, with a final maturity date in October 2030. RMIT 2020-1 held$1.9 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the RMIT 2020-1 securitization bear interest, payable monthly, at an effective interest rate of 2.97% as of December 31, 2023. Prior to maturity in October 2030, the Company may redeem the notes in full, but not in part. During the year ended December 31, 2023, the Company made principal repayments of $34.9 million subsequent to the end of the revolving period.

RMIT 2021-1 Securitization: In February 2021, the Company, its wholly owned SPE, RMR III, and the Company’s indirect wholly owned SPE, RMIT 2021-1, completed a private offering and sale of$249 million of asset-backed notes. The transaction consisted of the issuance of four classes of fixed-rate, asset-backed notes by RMIT 2021-1. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT 2021-1. The notes have a revolving period ending in February 2024, with a final maturity date in March 2031. RMIT 2021-1 held$2.6 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the RMIT 2021-1 securitization bear interest, payable monthly, at an effective interest rate of 2.08% as of December 31, 2023. Prior to maturity in March 2031, the Company may redeem the notes in full, but not in part, at its option on any business day on or after the payment date occurring in March 2024. No payments of principal of the notes will be made during the revolving period.

RMIT 2021-2 Securitization: In July 2021, the Company, its wholly owned SPE, RMR III, and the Company’s indirect wholly owned SPE, RMIT 2021-2, completed a private offering and sale of $200 million of asset-backed notes. The transaction consisted of the issuance of four classes of fixed-rate, asset-backed notes by RMIT 2021-2. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT 2021-2. The notes have a revolving period ending in July 2026, with a final maturity date in August 2033. RMIT 2021-2 held$2.1 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the RMIT 2021-2 securitization bear interest, payable monthly, at an effective interest rate of 2.30% as of December 31, 2023. Prior to maturity in August 2033, the Company may redeem the notes in full, but not in part, at its option on any business day on or after the payment date occurring in August 2026. No payments of principal of the notes will be made during the revolving period.

RMIT 2021-3 Securitization: In October 2021, the Company, its wholly owned SPE, RMR III, and the Company’s indirect wholly owned SPE, RMIT 2021-3, completed a private offering and sale of $125 million of asset-backed notes. The transaction consisted of the issuance of fixed-rate, asset-backed notes by RMIT 2021-3. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT 2021-3. The notes have a revolving period ending in September 2026, with a final maturity date in October 2033. RMIT 2021-3 held$1.5 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the RMIT 2021-3 securitization bear interest, payable monthly, at an effective interest rate of 3.88% as of December 31, 2023. Prior to maturity in October 2033, the Company may redeem the notes in full, but not in part, at its option on any business day on or after the payment date occurring in October 2024. No payments of principal of the notes will be made during the revolving period.

RMIT 2022-1 Securitization: In February 2022, the Company, its wholly-owned SPE, RMR III, and the Company’s indirect wholly-owned SPE, RMIT 2022-1, completed a private offering and sale of $250 million of asset-backed notes. The transaction consisted of the issuance of four classes of fixed-rate asset-backed notes by RMIT 2022-1. The asset-backed notes are secured by finance receivables and other related assets that RMR III purchased from the Company, which RMR III then sold and transferred to RMIT 2022-1. The notes have a revolving period ending in February 2025, with a final maturity date in March 2032. RMIT 2022-1 held$2.6 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the RMIT 2022-1 securitization bear interest, payable monthly, at an effective interest rate of 3.59% as of December 31, 2023. Prior to maturity in March 2032, the Company may redeem the notes in full, but not in part, at its option on any note payment date on or after the payment date occurring in March 2025. No payments of principal of the notes will be made during the revolving period.

RMIT 2022-2B Securitization: In October 2022, the Company, its wholly-owned SPE, RMR III, and its indirect wholly-owned SPE, RMIT 2022-2B, completed a private offering and sale of $200 million of asset-backed notes. The transaction consisted of the issuance of three classes of fixed-rate, asset-backed notes by RMIT 2022-2B. The asset-backed notes were secured by finance receivables and other related assets that RMR III purchased from the Company and have a revolving period ending in October 2024, with a final maturity date in November 2031. RMR III sold two classes of the asset-backed notes and transferred them to RMIT 2022-2B. RMIT 2022-2B held $2.3 million in restricted cash reserves as of December 31, 2023 to satisfy provisions of the transaction documents. Borrowings under the sold notes bear interest, payable monthly, at an effective interest rate of 7.51% as of December 31, 2023. The $16.3 million Class C fixed-rate, asset-backed notes were retained by RMR III on the closing date but may be sold in whole or in part. Prior to maturity in November 2031, the Company may redeem the notes in full, but not in part, at its option on any note payment date on or after the payment date occurring in November 2024. No payments of principal of the notes will be made during the revolving period.

The Company’s debt arrangements contain certain covenants, including monthly and annual reporting, maintenance of specified interest coverage and debt ratios, restrictions on distributions, limitations on other indebtedness, and certain other restrictions. The Company was in compliance with all debt covenants as of December 31, 2023.

The following is a summary of estimated future principal payments required on outstanding debt:

Dollars in thousandsAmount
2024$441,290
2025412,988
2026291,031
2027202,473
202842,607
Thereafter5,634
Total$1,396,023

Note 12. Stockholders’ Equity

Stock repurchase program: In May 2021, the Company announced that its Board of Directors (the "Board") had authorized a $30.0 million stock repurchase program. In August 2021, the Company announced that the Board had approved a $20.0 million increase in the amount authorized under the stock repurchase program, from $30.0 million to $50.0 million. In January 2022, the Company completed the stock repurchase program, having repurchased a total of 945 thousand shares of common stock.

In February 2022, the Company announced that the Board had authorized a new $20.0 million stock repurchase program. In May 2022, the Company completed the stock repurchase program, having repurchased a total of 426 thousand shares of common stock.

The following is a summary of the Company’s repurchased shares of common stock for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per share amounts202320222021
Common stock repurchased—4371,450
Weighted-average cost per share$—$47.14$46.47
Total cost of common stock repurchased$—$20,613$67,442

Quarterly cash dividend: The Board may in its discretion declare and pay cash dividends on the Company’s common stock. The following table presents the dividends declared per share of common stock for the periods indicated:

Year Ended December 31,
202320222021
Dividends declared per common share$1.20$1.20$0.95

See Note 19, “Subsequent Events,” for information regarding the Company’s cash dividend following the end of the fiscal year.

Note 13. Disclosure About Fair Value of Financial Instruments

The following methods and assumptions were used to estimate the fair value of each class of financial instruments for which it is practicable to estimate that value:

Cash and restricted cash: Cash and restricted cash is recorded at cost, which approximates fair value due to its highly liquid nature.

Restricted available-for-sale investments: The fair value of U.S. Treasury securities is priced using an external pricing service which the Company corroborates using a secondary external vendor. For additional information on the Company's restricted available-for-sale investments, see Note 5, "Restricted Available-for-Sale Investments."

Net finance receivables: The Company determines the fair value of net finance receivables using a discounted cash flows methodology. The application of this methodology requires the Company to make certain estimates and judgments. These estimates and judgments include, but are not limited to, prepayment rates, default rates, loss severity, and risk-adjusted discount rates.

Debt: The Company estimates the fair value of debt using estimated credit marks based on an index of similar financial instruments (credit facilities) and projected cash flows from the underlying collateralized finance receivables (securitizations), each discounted using a risk-adjusted discount rate.

Certain of the Company’s assets estimated fair value are classified and disclosed in one of the following three categories:

Level 1 – Quoted market prices in active markets for identical assets or liabilities.

Level 2 – Observable inputs other than Level 1 prices, such as quoted prices for similar assets or liabilities, quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data.

Level 3 – Unobservable inputs that are not corroborated by market data.

In determining the appropriate levels, the Company performs an analysis of the assets and liabilities that are estimated at fair value. At each reporting period, all assets and liabilities for which the fair value measurement is based on significant unobservable inputs are classified as Level 3.

The following table includes the carrying amounts and estimated fair values of financial assets and liabilities disclosed but not carried at fair value:

December 31, 2023December 31, 2022
Dollars in thousandsCarrying AmountEstimated Fair ValueCarrying AmountEstimated Fair Value
Assets
Cash$4,509$4,509$3,873$3,873
Restricted cash124,164124,164127,926127,926
Net finance receivables, less unearned insurance premiums and allowance for credit losses1,536,1181,603,7371,469,5851,554,794
Liabilities
Debt1,399,8141,308,3491,355,3591,219,832

The following table includes the carrying amounts and estimated fair values of amounts the Company measures at fair value on a recurring basis:

December 31, 2023December 31, 2022
Dollars in thousandsCarryingAmountEstimatedFair ValueCarryingAmountEstimatedFair Value
Assets
Restricted available-for-sale investments22,74022,74020,41620,416

As of the periods indicated above, there were no financial assets or liabilities measured at fair value on a non-recurring basis.

Note 14. Income Taxes

The Company and its subsidiaries file a consolidated federal income tax return. The Company files consolidated or separate state income tax returns as required by individual states in which it operates. The Company is generally no longer subject to federal, state, or local income tax examinations by taxing authorities before 2020. However, the Company remains subject to examination in Wisconsin for its 2019 tax return and in Texas for its 2018 and 2019 tax returns.

Income tax expense attributable to total income before income taxes consists of the following for the periods indicated:

Year Ended December 31,
Dollars in thousands202320222021
Current:
Federal$3,567$7,383$24,735
State and local1,1461,9483,350
4,7139,33128,085
Deferred:
Federal2895,247(4,169)
State and local(177)(481)(130)
1124,766(4,299)
Total$4,825$14,097$23,786

Income tax expense differed from the amount computed by applying the federal income tax rate to total income before income taxes as a result of the following:

Year Ended December 31,
202320222021
Dollars in thousands$%$%$%
Federal tax expense at statutory rate$4,36421.0%$13,71721.0%$23,61921.0%
Increase (reduction) in income taxes resulting from:
State tax, net of federal benefit8824.2%1,1341.7%2,6202.3%
Non-deductible compensation1,0214.9%6271.0%6720.6%
Excess tax benefits from share-based awards3011.4%(344)(0.5)%(2,711)(2.4)%
Research and development(1,459)(7.0)%(1,222)(1.9)%——
Other(284)(1.3)%1850.3%(414)(0.4)%
Total tax expense$4,82523.2%$14,09721.6%$23,78621.1%

Net deferred tax assets and liabilities consist of the following as of the periods indicated:

December 31,
Dollars in thousands20232022
Deferred tax assets:
Allowance for credit losses$44,200$41,877
Lease liability8,7118,782
Unearned insurance commissions7,7298,345
Research and experimental expenditures4,1002,060
Share-based compensation2,8702,512
Accrued expenses2,5422,081
State net operating loss carryforward1,5481,478
Unearned premium reserves225653
Other134222
Gross deferred tax assets72,05968,010
Deferred tax liabilities:
Fair market value adjustment of net finance receivables42,71337,415
Lease assets8,1738,268
Deferred loan costs3,6583,282
Depreciation and software amortization2,3534,076
Prepaid expenses1,5211,159
Gross deferred tax liabilities58,41854,200
Net deferred tax asset$13,641$13,810

The Company had a state net operating loss carryforward of approximately $52.3 million as of December 31, 2023. These carryforwards are available to offset future taxable income. If not used, the carryforward will expire beginning in 2032.

Companies are not permitted to recognize the tax benefit attributable to a tax position unless such position is more likely than not to be sustained upon examination by taxing authorities, based solely on the technical merits of the position. At December 31, 2023, the Company had $0.7 million of unrecognized tax benefits that, if recognized, would affect the effective tax rate. The Company recognizes interest and penalties accrued related to unrecognized tax benefits in the income tax line of the consolidated statements of comprehensive income. During the year ended 2023, the Company recognized approximately $0.1 million of interest and penalties.

The following schedule reconciles unrecognized tax positions for the periods indicated:

Year Ended December 31,
Dollars in thousands202320222021
Balance at January 1$414$—$—
Additions based on tax positions related to the current year268233—
Additions for tax positions of prior years51181—
Balance at December 31$733$414$—

Note 15. Earnings Per Share

The following schedule reconciles the computation of basic and diluted earnings per share for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per share amounts202320222021
Numerator:
Net income$15,958$51,224$88,687
Denominator:
Weighted-average shares outstanding for basic earnings per share9,3989,29610,034
Effect of dilutive securities195360609
Weighted-average shares adjusted for dilutive securities9,5939,65610,643
Earnings per share:
Basic$1.70$5.51$8.84
Diluted$1.66$5.30$8.33

The Company excluded outstanding shares of common stock totaling 0.4 million,0.3 million, and 11 thousand for the years ended December 31, 2023, 2022, and 2021, respectively, from the computation of diluted earnings per share because they were anti-dilutive. These anti-dilutive awards include Non-Qualified Stock Options, Restricted Stock Awards, Performance-Contingent Restricted Stock Units, and Performance Restricted Stock Units.

Note 16. Share-Based Compensation

The Company previously adopted the 2007 Management Incentive Plan (the “2007 Plan”) and the 2011 Stock Incentive Plan (the “2011 Plan”). On April 22, 2015, the stockholders of the Company approved the 2015 Long-Term Incentive Plan (the “2015 Plan”), and on each of April 27, 2017 and May 20, 2021, the stockholders of the Company re-approved the 2015 Plan, as amended and restated on each respective date. As of December 31, 2023, subject to adjustments as provided in the 2015 Plan, the maximum aggregate number of shares of the Company’s common stock that could be issued under the 2015 Plan could not exceed the sum of (i)2.6 million shares (such amount reflecting an increase of 1.05 million additional or “new” shares in connection with the May 20, 2021 re-approval of the 2015 Plan) plus (ii) any shares remaining available for the grant of awards as of the 2015 Plan effective date (April 22, 2015) under the 2007 Plan or the 2011 Plan, plus (iii) any shares subject to an award granted under the 2007 Plan or the 2011 Plan, which award is forfeited, cash-settled, cancelled, terminated, expires, or lapses for any reason without the issuance of shares or pursuant to which such shares are forfeited. As of the effective date of the 2015 Plan (April 22, 2015), there were 0.9 million shares available for grant under the 2015 Plan, inclusive of shares previously available for grant under the 2007 Plan and the 2011 Plan that were rolled over to the 2015 Plan. No further grants will be made under the 2007 Plan or the 2011 Plan. However, awards that are outstanding under the 2007 Plan and the 2011 Plan will continue in accordance with their respective terms. As of December 31, 2023, there were 0.3 million shares available for grant under the 2015 Plan.

For the years ended December 31, 2023, 2022, and 2021, the Company recorded share-based compensation expense of$11.8 million,$10.8 million, and$7.4 million, respectively. As of December 31, 2023, unrecognized share-based compensation expense to be recognized over future periods approximated$11.5 million. This amount will be recognized as expense over a weighted-average period of 1.6 years. Share-based compensation expenses are recognized on a straight-line basis over the requisite service period of the agreement. All share-based compensation is classified as equity awards.-

The Company allows for the settlement of share-based awards on a net share basis. With net share settlement, the employee does not surrender any cash or shares upon the exercise of stock options or the vesting of stock awards or stock units. Rather, the Company withholds the number of shares with a value equivalent to the option exercise price (for stock options) and the statutory tax withholding (for all share-based awards). Net share settlements have the effect of reducing the number of shares that would have otherwise been issued as a result of exercise or vesting.

Long-term incentive program: The Company issues performance restricted stock units (“PRSUs”) and restricted stock awards (“RSAs”) to certain members of senior management under a long-term incentive program (“LTIP”). Recurring annual grants are made at the discretion of the Board. The annual grants are subject to cliff- and graded-vesting, generally concluding at the end of the third calendar year and subject to continued employment or as otherwise provided in the underlying award agreements. Vested PRSUs are subject to an additionalone-year holding period following the vesting date. The actual value of the PRSUs that may be earned can range from 0% to 150% of target based on positive or negative cumulative total shareholder return concluding at the end of thethird calendar year.

Prior to 2022, the Company issued non-qualified stock options, performance-contingent restricted stock units (“RSUs”), cash-settled performance units (“CSPUs”), and RSAs to certain members of senior management under the LTIP. The CSPUs are cash incentive awards, and the associated expense is not based on the market price of the Company’s common stock. The annual grants are subject to cliff- and graded-vesting, generally concluding at the end of the third calendar year and subject to continued employment or as otherwise provided in the underlying award agreements. The actual value of the RSUs and CSPUs that may be earned can range from 0% to 150% of target based on the percentile ranking of the Company’s compound annual growth rate of pre-provision net income and pre-provision net income per share compared to a public company peer group over athree-year performance period.

Key team member incentive program: The Company also has a key team member incentive program for certain other members of senior management. Recurring annual participation in the program is at the discretion of the Board and executive management. Each participant in the program is eligible to earn an RSA, subject to performance over a one-year period. Payout under the program can range from 0% to 150% of target based on the achievement of five Company performance metrics and individual performance goals (subject to continued employment and certain other terms and conditions of the program). If earned, the RSA is issued following theone-year performance period and vests ratably over a subsequenttwo-year period (subject to continued employment or as otherwise provided in the underlying award agreement).

Inducement and retention program: From time to time, the Company issues stock awards and other long-term incentive awards in conjunction with employment offers to select new employees and retention grants to select existing employees. The Company issues these awards to attract and retain talent and to provide market competitive compensation. The grants have various vesting terms, including fully-vested awards at the grant date, cliff-vesting, and graded-vesting over periods of up to five years (subject to continued employment or as otherwise provided in the underlying award agreements).

Non-employee director compensation program: The Company awards its non-employee directors a cash retainer and shares of restricted common stock. The RSAs are granted on thefifth business day following the Company’s annual meeting of stockholders and fully vest upon the earlier of the first anniversary of the grant date or the completion of the directors’ annual service to the Company (so long as the period between the date of the annual stockholders’ meeting related to the grant date and the date of the next annual stockholders’ meeting is not less than 50 weeks).

The following are the terms and amounts of the awards issued under the Company’s share-based incentive programs:

Non-qualified stock options: The exercise price of all stock options is equal to the Company’s closing stock price on the date of grant. Stock options are subject to various vesting terms, including graded- and cliff-vesting over periods of up tofive years. In addition, stock options vest and become exercisable in full or in part under certain circumstances, including following the occurrence of a change of control (as defined in the option award agreements). Participants who are awarded options must exercise their options within a maximum often years of the grant date.

The fair value of option grants was estimated on the grant date using the Black-Scholes option-pricing model. Beginning in 2022, the Company no longer issues non-qualified stock options as part of its annual long-term incentive program. The following table summarizes the weighted-average assumptions for option grants during the periods indicated:

Year Ended December 31,
202320222021
Expected volatility——47.83%
Expected dividends——2.63%
Expected term (in years)——6.0
Risk-free rate——0.64%

The following table summarizes the stock option activity for theyear ended December 31, 2023:

Dollars in thousands, except per share amountsNumber ofSharesWeighted-Average Exercise Price Per ShareWeighted-Average Remaining Contractual Life (Years)Aggregate Intrinsic Value
Options outstanding at January 1, 2023527$23.07
Granted——
Exercised(18)16.09
Forfeited——
Expired——
Options outstanding at December 31, 2023509$23.324.9$1,954
Options exercisable at December 31, 2023509$23.324.9$1,954

The following table provides additional stock option information for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per share amounts202320222021
Weighted-average grant date fair value per share$—$—$10.52
Intrinsic value of options exercised$277$2,142$11,711
Fair value of stock options that vested$544$849$1,063

Performance restricted stock units: Compensation expense for PRSUs is based on the fair value of the award estimated on the grant date using the Monte Carlo valuation model. The following are the weighted-average assumptions for the PRSU grants during the periods indicated:

Year Ended December 31,
202320222021
Expected volatility40.18%39.24%—
Expected dividends2.24%——
Risk-free rate5.21%1.05%—
Discount for post-vesting restrictions8.48%11.93%—

The following table summarizes PRSU activity during theyear ended December 31, 2023:

Dollars and units in thousands, except per unit amountsUnitsWeighted-AverageGrant DateFair Value Per Unit
Non-vested units at January 1, 202370$52.07
Granted11832.40
Achieved performance adjustment——
Vested——
Forfeited(13)36.67
Non-vested units at December 31, 2023175$39.94

The following table provides additional PRSU information for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per unit amounts202320222021
Weighted-average grant date fair value per unit$32.40$52.07$—
Fair value of PRSUs that vested$—$—$—

Performance-contingent restricted stock units: Compensation expense for RSUs is based on the Company’s closing stock price on the date of grant and the probability that certain financial goals will be achieved over the performance period. Compensation expense is estimated based on expected performance and is adjusted at each reporting period.

The following table summarizes RSU activity during theyear ended December 31, 2023:

Dollars in thousands, except per unit amountsUnitsWeighted-Average Grant Date Fair Value Per Unit
Non-vested units at January 1, 2023108$21.87
Granted (target)——
Achieved performance adjustment (1)2815.86
Vested(91)15.86
Forfeited——
Non-vested units at December 31, 202345$30.22

(1) The 2020 LTIP RSUs were earned and vested at 145.0% of target, as described in greater detail in the Company’s definitive proxy statement filed with the SEC on April 12, 2023.

The following table provides additional RSU information for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per unit amounts202320222021
Weighted-average grant date fair value per unit$—$—$30.22
Fair value of RSUs that vested$1,445$513$1,199

Restricted stock awards: The fair value and compensation expense of the primary portion of the Company’s RSAs are calculated using the Company’s closing stock price on the date of grant. These RSAs include director awards, inducement awards, and RSAs granted pursuant to the Company’s long-term incentive program.

The fair value and compensation expense of RSAs granted pursuant to the Company’s performance-based key team member incentive program are calculated using the Company’s closing stock price on the date of grant and the probability that certain financial goals will be achieved over the performance period. Compensation expense is estimated based on expected performance and is adjusted at each reporting period.

The following table summarizes RSA activity during theyear ended December 31, 2023:

Dollars in thousands, except per share amountsSharesWeighted-Average Grant Date Fair Value Per Share
Non-vested shares at January 1, 2023198$38.99
Granted24834.25
Vested(239)36.73
Forfeited(17)36.37
Non-vested shares at December 31, 2023190$35.89

The following table provides additional RSA information for the periods indicated:

Year Ended December 31,
Dollars in thousands, except per share amounts202320222021
Weighted-average grant date fair value per share$34.25$40.76$35.18
Fair value of RSAs that vested$8,787$7,274$4,874

Note 17. Commitments and Contingencies

In the normal course of business, the Company has been named as a defendant in legal actions in connection with its activities. Some of the actual or threatened legal actions include claims for compensatory damages or claims for indeterminate amounts of damages. The Company contests liability and the amount of damages, as appropriate, in each pending matter.

Where available information indicates that it is probable that a liability has been incurred and the Company can reasonably estimate the amount of that loss, the Company accrues the estimated loss by a charge to net income.

However, in many legal actions, it is inherently difficult to determine whether any loss is probable, or even reasonably possible, or to estimate the amount of loss. This is particularly true for actions that are in their early stages of development or where plaintiffs seek indeterminate damages. In addition, even where a loss is reasonably possible or an exposure to loss exists in excess of the liability already accrued, it is not always possible to reasonably estimate the size of the possible loss or range of loss. Before a loss, additional loss, range of loss, or range of additional loss can be reasonably estimated for any given action, numerous issues may need to be resolved, including through lengthy discovery, following determination of important factual matters, and/or by addressing novel or unsettled legal questions.

For certain other legal actions, the Company can estimate reasonably possible losses, additional losses, ranges of loss, or ranges of additional loss in excess of amounts accrued, but the Company does not believe, based on current knowledge and after consultation with counsel, that such losses will have a material adverse effect on the consolidated financial statements.

While the Company will continue to identify legal actions where it believes a material loss to be reasonably possible and reasonably estimable, there can be no assurance that material losses will not be incurred from claims that the Company has not yet been notified of or are not yet determined to be probable, or reasonably possible and reasonable to estimate.

The Company expenses legal costs as they are incurred.

Note 18. Insurance Products and Reinsurance of Certain Risks

RMC Reinsurance, Ltd. is a wholly-owned insurance subsidiary of the Company. The Company sells optional insurance products to its customers in connection with its lending operations. These optional products include credit life, credit accident and health, credit property, vehicle single interest, and credit involuntary unemployment insurance. The type and terms of our optional insurance products vary from state to state based on applicable laws and regulations. Insurance premiums are remitted to an unaffiliated company that issues the policy to the customer. This unaffiliated company cedes the premiums to RMC Reinsurance, Ltd. Life insurance premiums are ceded to the Company as written and non-life products are ceded as earned. Unearned insurance premiums represent insurance premiums, net of premiums held by the unaffiliated insurance underwriter, that will be earned over the terms of the policies.

The Company maintains a restricted reserve comprised of restricted cash and restricted available-for-sale investments for life insurance claims in an amount determined by the ceding company. At December 31, 2023 and 2022, the restricted reserves consisted of$21.9 million and$21.2 million of unearned premium reserves and$1.2 million and$1.1 million of unpaid claim reserves, respectively. For non-life products, the Company hadno unpaid claim reserves at both December 31, 2023 and 2022, as changes in claim reserves are settled between the Company and the unaffiliated insurance underwriter as they are incurred. For the year ended December 31, 2023, non-life unpaid claim reserves, included in insurance income, net as presented in the table below, decreased $0.2 million. For the year ended December 31, 2022, non-life unpaid claim reserves increased $0.5 million, and decreased $0.4 million for the year ended December 31, 2021.

Insurance income, net consists primarily of earned premiums, net of certain direct costs, from the sale of various optional payment and collateral protection insurance products offered to customers who obtain loans directly from the Company. Earned premiums are accounted for over the period of the underlying reinsured policies using assumptions consistent with the policy terms. Direct costs included in insurance income, net are claims paid, changes in claims reserves, ceding fees, and premium taxes paid. The Company does not allocate to insurance income, net, any other head office or branch administrative costs associated with managing its insurance operations, managing its captive insurance company, marketing and selling insurance products, legal and compliance review, or internal audits.

The following table summarizes the components of insurance income, net for the periods indicated:

Insurance Premiums and Direct Expenses
Dollars in thousands202320222021
Earned premiums$59,830$60,190$53,218
Claims, reserves, and certain direct expenses(15,301)(16,688)(17,736)
Insurance income, net$44,529$43,502$35,482

Apart from the various optional payment and collateral protection insurance products that the Company offers to customers, on certain loans, the Company also collects a fee from customers and, in turn, purchases non-file insurance from an unaffiliated insurance company for its benefit in lieu of recording and perfecting its security interest in personal property collateral. Non-file insurance protects the Company from credit losses where, following an event of default, it is unable to take possession of personal property collateral because its security interest is not perfected (for example, in certain instances where a customer files for bankruptcy). In such circumstances, non-file insurance generally will pay to the Company an amount equal to the lesser of the loan balance or the collateral value.

Note 19. Subsequent Events

Senior revolving credit facility amendment: In February 2024, the Company amended its senior revolving credit facility to, among other things, (i) extend the maturity date to September 2025, (ii) increase the consolidated funded debt to consolidated tangible net worth covenant by 0.25, (iii) reduce the consolidated interest coverage ratios applicable to certain time periods, (iv) remove BankUnited, N.A. and Synovus Bank as lenders and reduce the aggregate commitments by the amount of BankUnited, N.A. and Synovus Bank’s aggregate commitments of $65.0 million, and (v) add the ability to post cash collateral to secure hedging agreements. The amended senior revolving credit facility is described in greater detail in the Current Report on Form 8-K filed by the Company with the SEC on February 7, 2024.

Quarterly cash dividend: In February 2024, the Company announced that the Board declared a quarterly cash dividend of $0.30 per share. The dividend will be paid on March 14, 2024 to shareholders of record at the close of business on February 22, 2024. The declaration, amount, and payment of any future cash dividends on shares of the Company’s common stock will be at the discretion of the Board.

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