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ManpowerGroup Inc

For the period ended Dec 31, 2023. Filed Feb 16, 2024.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 16, 2024

MAN$44.57+0.2%Stored close · as of Nov 9, 2026

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Contents

Notes to Consolidated Financial Statements

(1)

Summary of Significant Accounting Policies

Nature of Operations

ManpowerGroup Inc. is a world leader in the innovative workforce solutions and services industry. Our global network of over 2,100 offices in approximately 75 countries and territories allows us to meet the needs of our global, multinational and local clients across all major industry segments. Our largest operations, based on revenues, are located in France, the United States, Italy, and the United Kingdom. We specialize in permanent, temporary and contract recruitment and assessment; training and development; outsourcing; career management and workforce consulting services. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole.

Use of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses for the reporting period. Estimates are used for, but not limited to, the accounting for the allowance for doubtful accounts and credit losses, defined benefit plans, workers’ compensation, share-based compensation, annual performance-related incentives, leases, goodwill and long-lived asset impairment, valuation of acquired intangibles and income taxes. Actual results could differ from these estimates.

Basis of Consolidation

The Consolidated Financial Statements include our operating results and the operating results of all of our majority-owned subsidiaries and entities in which we have a controlling financial interest. We have a controlling financial interest if we own a majority of the outstanding voting common stock and the noncontrolling shareholders do not have substantive participating rights, or we have significant control over an entity through contractual or economic interests in which we are the primary beneficiary. We account for equity investments in companies over which we have the ability to exercise significant influence, but not control, using the equity method of accounting. We recognize our ownership share of earnings of these equity method investments, amortization of basis differences, and related gains or losses in the Consolidated Financial Statements. These investments, as well as certain other relationships, are also evaluated for consolidation under the accounting guidance on consolidation of variable interest entities. These investments were $102.2 and $95.8 as of December 31,2023 and 2022, respectively, and are included in other assets in the Consolidated Balance Sheets. Included in shareholders’ equity as of December 31, 2023 and 2022 are $11.5 and $4.3, respectively, of accumulated unremitted earnings from investments accounted for using the equity method. The amounts relate to accounting for our remaining interest in ManpowerGroup Greater China under the equity method subsequent to deconsolidation in 2019.

Revenues

We recognize revenues when control of the promised services is transferred to our clients, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those services. Our revenues are recorded net of any sales, value added or other taxes collected from our clients.

A performance obligation is a promise in a contract to transfer a distinct service to the client, and it is the unit of account in the accounting guidance for revenue recognition. The majority of our contracts have a single performance obligation as the promise to transfer the individual services is not separately identifiable from other promises in our contracts and, therefore, is not distinct. However, we have multiple performance obligations within our Recruitment Process Outsourcing (RPO) contracts as discussed below. For performance obligations that we satisfy over time, revenues are recognized by consistently applying a method of measuring progress toward satisfaction of that performance obligation. We generally utilize an input measure of time (e.g., hours, weeks, months) of service provided, which most accurately depicts the progress toward completion of each performance obligation.

We generally determine standalone selling prices based on the prices included in the client contracts, using expected costs plus margin or other observable prices. The price as specified in our client contracts is generally considered the standalone selling price as it is an observable input that depicts the price as if sold to a similar client in similar circumstances. Certain client contracts have variable consideration, including credits, sales allowances, rebates or other similar items that generally reduce the transaction price. We estimate variable consideration using whichever method, either the expected value method or most likely amount method, better predicts the amount of consideration to which we will become entitled based on the terms of the client contract and historical evidence. These amounts may be constrained and are only included in revenues to the extent we do not expect a significant reversal when the uncertainty associated with the variable consideration is resolved. Our variable consideration amounts are not material, and we do not believe that there will be significant changes to our estimates.

Our client contracts generally include standard payment terms acceptable in each of the countries and territories in which we operate. The payment terms vary by the type and location of our clients and services offered. Client payments are typically due approximately 60 days after invoicing but may be a shorter or longer term depending on the contract. Our client contracts are generally short-term in nature with a term of one year or less. The timing between satisfaction of the performance obligation, invoicing and payment is not significant. For certain services and client types, we may require payment prior to delivery of services to the client, for which deferred revenue is recorded.

In certain scenarios where a third-party vendor is involved in our revenue transactions with our clients, we evaluate whether we are the principal or the agent in the transaction. In situations where we act as principal in the transaction, we control the performance obligation prior to transfer to the client, and we report the related amounts as gross revenues and cost of services. When we act as agent in the transaction, we do not control the performance obligation prior to transfer to the client, and we report the related amounts as revenues on a net basis.

A majority of these agent transactions occur within our TAPFIN - Managed Service Provider (MSP) programs where our performance obligation is to manage our client’s contingent workforce, and we earn a commission based on the amount of staffing services that are managed through the program. We are the agent in these transactions as we do not control the third-party providers' staffing services provided to the client through our MSP program prior to those services being transferred to the client.

For certain client contracts where we recognize revenues over time, we recognize the amount that we have the right to invoice, which corresponds directly to the value provided to the client of our performance to date.

As allowed under the guidance, we do not disclose the amount of unsatisfied performance obligations for client contracts with an original expected length of one year or less and those client contracts for which we recognize revenues at the amount to which we have the right to invoice for services performed. We have other contracts with revenues expected to be recognized subsequent to December 31, 2023 related to remaining performance obligations, which are not material.

Accounts Receivable, Contract Assets and Contract Liabilities

We record accounts receivable when our right to consideration becomes unconditional. Contract assets primarily relate to our rights to consideration for services provided that they are conditional on satisfaction of future performance obligations. We record contract liabilities (deferred revenue) when payments are made or due prior to the related performance obligations being satisfied. The current portion of our contract liabilities is included in accrued liabilities in our Consolidated Balance Sheets. We do not have any material contract assets or long-term contract liabilities.

Our deferred revenue was$31.9 and $35.6 as of December 31, 2023 and 2022, respectively. We recognized the entire amount of the deferred revenue balance as of December 31, 2022 as revenue during the year ended December 31, 2023. We expect to recognize the entire amount of deferred revenue balance as of December 31, 2023 as revenue in 2024.

Allowance for Doubtful Accounts

We have an allowance for doubtful accounts recorded as an estimate of the accounts receivable balance that may not be collected. This allowance is calculated on an entity-by-entity basis with consideration for historical write-off experience, the current aging of receivables, market conditions and a specific review for potential bad debts. Items that affect this balance mainly include bad debt expense and the write-off of accounts receivable balances.

Balance atBeginningof Year · ProvisionsCharged toEarnings · Write-Offs · TranslationAdjustments · Reclassificationsand Other · Balanceat Endof Year
2023$109.3$5.4$(18.2)$2.7$—$99.2
2022121.66.2(12.4)(5.8)(0.3)109.3
2021128.117.9(17.7)(6.5)(0.2)121.6

Bad debt expense is recorded as selling and administrative expenses in our Consolidated Statements of Operations. Factors that would cause this provision to increase primarily relate to increased bankruptcies by our clients and other difficulties collecting amounts billed. On the other hand, an improved write-off experience and aging of receivables would result in a decrease to the provision.

Advertising Costs

We expense production costs of advertising as they are incurred. Advertising expenses were $28.9, $29.6 and $28.1 in 2023, 2022 and 2021, respectively.

Restructuring Costs

We recorded net restructuring costs of$149.2, $3.6 and $15.2 in 2023, 2022 and 2021, respectively, in selling and administrative expenses, primarily related to severance, office closures and consolidations, and professional and other fees related to restructuring in multiple countries and territories. The costs paid out of our restructuring reserve were$72.4 and $13.7 in 2023 and 2022, respectively. We expect a majority of the remaining $90.0 reserve will be paid by the end of 2024.

Changes in the restructuring reserve by reportable segment and Corporate are shown below:

Americas(a) · Southern Europe(b) · Northern Europe · APME · Corporate · Total
Balance, December 31, 2021$1.0$0.8$21.5$—$—23.3
Severance costs1.7—0.80.1—2.6
Other costs—0.9—0.11.0
Costs paid(1.7)(0.7)(11.3)——(13.7)
Balance, December 31, 2022$1.0$1.0$11.0$0.2$—$13.2
Severance costs11.511.387.43.30.4113.9
Other costs—2.333.0——35.3
Costs paid(7.7)(8.7)(52.5)(3.1)(0.4)(72.4)
Balance, December 31, 2023$4.8$5.9$78.9$0.4$—$90.0

(a)

Balance related to United States was $0.2 as of December 31, 2021. In 2022, United States incurred $0.8 for severance costs and paid $0.4, leaving a $0.6 liability as of December 31, 2022. In 2023, United States incurred $7.7 for severance costs and paid $4.6, leaving a $3.7 liability as of December 31, 2023.

(b)

France had a $0.6 liability as of December 31, 2021. In 2022, France incurred $0.9 for other costs and paid $0.6, leaving a $0.9 liability as of December 31, 2022. In 2023, France incurred $2.1 for severance costs, $0.4 for other costs and paid $0.9, leaving a $2.5 liability as of December 31, 2023. Balance related to Italy was $$0.3 as of December 31, 2021. In 2022, Italy paid $0.3, leavingno liability as of December 31, 2022. In 2023, Italy incurred $1.6 for severance costs and paid $0.6, leaving a $1.0 liability as of December 31, 2023.

In July 2023, we announced our decision to wind down our Proservia managed services business in Germany. We recorded restructuring expense of $82.5 in 2023 related to this wind down. A significant portion of the restructuring costs represented estimated payments to impacted employees, customers and other parties, as well as consulting and professional fees related to the wind down. Key components of these charges are severance and employee related costs amounting to $53.3 agreed with the applicable work councils in October and December 2023 and estimated one-time settlements with customers and other impacted parties.

Income Taxes

Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between financial statement carrying amounts of existing assets and liabilities and their respective tax basis, and net operating loss and tax credit carryforwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. We record a valuation allowance against deferred tax assets to reduce the assets to the amounts more likely than not to be realized.

Fair Value Measurements

The assets and liabilities measured and recorded at fair value on a recurring basis were as follows:

Fair Value Measurements Using · Fair Value Measurements Using
December 31, 2023Quoted Pricesin ActiveMarkets forIdenticalAssets(Level 1)SignificantOtherObservableInputs(Level 2)SignificantUnobservableInputs(Level 3)December 31, 2022Quoted Pricesin ActiveMarkets forIdenticalAssets(Level 1)SignificantOtherObservableInputs(Level 2)SignificantUnobservableInputs(Level 3)
Assets
Deferred compensation plan assets$144.2$144.2$—$—$115.3$115.3$—$—
Cross-currency swaps31.7—31.7—13.8—13.8—
Foreign currency forward contracts6.7—6.7—0.2—0.2—
$182.6$144.2$38.4$—$129.3$115.3$14.0$—
Liabilities
Cross-currency swaps$73.3$—$73.3$—$25.8$—$25.8$—
Foreign currency forward contracts2.3—2.3—————
$75.6$—$75.6$—$25.8$—$25.8$—

We determine the fair value of our deferred compensation plan assets, comprised of publicly traded securities, by using market quotes as of the last day of the period. The fair value of the cross-currency swaps and foreign currency forward contracts are measured at the value based on a third party valuation model that performs a discounted cash flow analysis based on the terms of the contracts and market observable inputs such as current and forward interest rates and current and forward foreign exchange rates.

The carrying values of cash and cash equivalents, accounts receivable, accounts payable and other current assets and liabilities approximate their fair values because of the short-term nature of these instruments. The carrying value of our variable-rate long-term debt and revolving debt facility approximates fair value. The fair value of the Euro-denominated notes, as observable at commonly quoted intervals (Level 2 inputs), was $977.6 and $921.7 as of December 31,2023 and 2022, respectively, compared to a carrying value of $988.2 and $956.6, respectively.

Goodwill and Other Intangible Assets

We had goodwill, finite-lived intangible assets and indefinite-lived intangible assets as follows:

December 31, 2023December 31, 2022
GrossAccumulatedAmortizationNetGrossAccumulatedAmortizationNet
Goodwill(a)$1,586.8$—$1,586.8$1,628.1$—$1,628.1
Intangible assets:
Finite-lived:
Customer relationships$824.9$486.0$338.9$818.9$448.1$370.8
Other21.521.20.321.320.2$1.1
846.4507.2339.2840.2468.3371.9
Indefinite-lived:
Tradenames(b)52.0—52.052.0—52.0
Reacquired franchise rights128.4—128.4125.6—125.6
180.4—180.4177.6—177.6
Total intangible assets$1,026.8$507.2$519.6$1,017.8$468.3$549.5

(a)Balances were net of accumulated impairment lossof $749.3 and $694.2 as of December 31,2023 and 2022, respectively.

(b)Balances were net of accumulated impairment loss of $139.5 as of both December 31,2023 and 2022.

The consolidated amortization expense related to intangibles was $34.6, $37.1 and $24.2 in 2023, 2022 and 2021, respectively. Amortization expense expected in each of the next five years related to acquisitions completed as of December 31,2023 is as follows: 2024 - $32.4, 2025 - $30.6, 2026 - $26.9, 2027 - $26.3 and 2028 - $26.3. The weighted-average useful lives of the customer relationships and other are approximately 14 and 4 years, respectively. The tradenames have been assigned an indefinite life based on our expectation of renewing the tradenames, as required, without material modifications and at a minimal cost, and our expectation of positive cash flows beyond the foreseeable future. Indefinite-lived reacquired franchise rights resulted from our franchise acquisitions in the United States, Switzerland and Canada. These rights entitled the franchisees with unilateral control to operate perpetually in particular territories and have therefore been assigned an indefinite life.

In accordance with the accounting guidance on goodwill and other intangible assets, we perform an annual impairment test of goodwill at our reporting unit level and indefinite-lived intangible assets at our unit of account level during the third quarter, or more frequently if events or circumstances change that would more likely than not reduce the fair value of our reporting units below their carrying value. In the event the fair value of a reporting unit is less than the carrying value, including goodwill, we would record an impairment charge based on the excess of a reporting units’ carrying amount over its fair value. We performed our annual impairment test of our goodwill and indefinite-lived intangible assets during the third quarter of 2023, and determined that there wasno impairment of our goodwill or indefinite-lived intangible assets as a result of our annual test.

The fair value of each reporting unit at the time of our 2023 annual impairment test was at least 20% in excess of the respective reporting unit’s carrying value with the exception of the Netherlands reporting unit. The Netherlands reporting unit, which is part of the Northern Europe segment, had a fair value that approximated its carrying value. Key assumptions included in the Netherlands discounted cash flow valuation performed at our 2023 annual impairment test included a discount rate of 12.5%, working capital of 0.5% of revenue, revenue growth for the next 10 years ranging from -1.2% to 6.4%, a terminal value revenue growth rate of 2.0%, and a terminal value OUP margin of 3.2%.

We evaluate the recoverability of goodwill utilizing an income approach that estimates the fair value of the future discounted cash flows to which the goodwill relates. This approach reflects management’s outlook of the reporting units, which is believed to be the best determination of value due to management’s insight and experience with the reporting units. Significant assumptions used in our goodwill impairment tests include: expected future revenue growth rates, operating unit profit margins, working capital levels and discount rates. The expected future revenue growth rates and operating unit profit margins are determined after taking into consideration our historical revenue growth rates and operating unit profit margins, our assessment of future market potential and our expectations of future business performance.

We believe that the future discounted cash flow valuation model provides the most reasonable and meaningful fair value estimate based on the reporting units’ projections of future operating results and cash flows and is consistent with our view of how market participants would value the company’s reporting units in an orderly transaction.

During the fourth quarter of 2023, in connection with the preparation of our annual financial statements, we assessed the changes in circumstances that occurred during the quarter to determine if it was more likely than not that the fair value of any reporting unit was below its carrying amount. We identified several factors related to our Netherlands reporting unit that led us to conclude that it was more likely than not that the fair value of the reporting unit was below its carrying amount which triggered us to perform an interim impairment assessment. These factors included further deterioration of the macroeconomic and local market conditions subsequent to July 1, 2023, financial performance that came in significantly below management's planned revenue and OUP expectations for the fourth quarter of 2023, and revisions downward for full year 2024 planned revenue and OUP projections. As a result of the interim test, we recognized a non-cash impairment loss of $55.1 to bring the carrying value of the Netherlands reporting unit down to its estimated fair value, which led to full impairment of the remaining goodwill in the Netherlands reporting unit.

Key assumptions included in the Netherlands discounted cash flow valuation performed during the fourth quarter of 2023 included a discount rate of 13.2%, working capital of 0.5% of revenue, revenue growth for the next 10 years ranging from -6.3% to 3.0%, a terminal value revenue growth rate of 2.0%, and a terminal value OUP margin of 3.0%.

Management closely monitors the results of all the reporting units and comparisons to the key assumptions used in our fair value estimate at the time of our annual impairment test, in addition to operational initiatives and macroeconomic conditions, which may impact the results of the reporting units. While our other reporting units' fair values exceeded their respective carrying values by 20% or more, there could be significant further decreases in the operating results of our reporting units for a sustained period, which may result in a recognition of goodwill impairment that could be material to the Consolidated Financial Statements.

Capitalized Software for Internal Use

We capitalize purchased software as well as internally developed software. Internal software development costs are capitalized from the time when the internal-use software is considered probable of completion until the software is ready for use. Business analysis, system evaluation, selection and software maintenance costs are expensed as incurred. Capitalized software costs are amortized using the straight-line method over the estimated useful life of the software which ranges from 3 to 10 years. The net capitalized software balance of $44.7 and $47.7 as of December 31, 2023 and 2022, respectively, is included in other assets in the Consolidated Balance Sheets. Amortization expense related to the capitalized software costs was $13.8, $9.8 and $5.5 for 2023, 2022 and 2021, respectively. In 2023, we also recorded software impairment charges of $2.2.

Cloud Computing Arrangements

We utilize cloud computing arrangements such as hosting arrangements that are service contracts, whereby we gain remote access to use software hosted by the vendor or another third party on an as-needed basis for a period of time in exchange for a subscription fee. Subscription fees are usually prepaid and recorded in selling and administrative expenses over the related subscription period. Certain implementation costs for cloud computing arrangements are capitalized in prepaid expenses or other noncurrent assets if they consist of internal and external costs directly attributable to developing and configuring cloud computing software for its intended use. Amortization of capitalized implementation costs is recorded in selling and administrative expenses on a straight-line basis over the term of the cloud computing arrangement, which is the non-cancellable period of agreement, together with periods covered by renewal options that we are reasonably certain to exercise. The unamortized implementation costs related to our cloud computing arrangements were $54.6 and $19.9 as of December 31, 2023 and 2022, respectively.

Property and Equipment

A summary of property and equipment as of December 31 is as follows:

20232022
Land$0.4$0.4
Buildings6.46.3
Furniture, fixtures, and autos148.5166.4
Computer equipment127.3130.1
Leasehold improvements243.9281.7
Property and equipment$526.5$584.9

Property and equipment are stated at cost and are depreciated using primarily the straight-line method over the following estimated useful lives: buildings -up to 40 years; furniture, fixtures, autos and computer equipment -3 to 16 years; leasehold improvements -lesser of life of asset or expected lease term. Expenditures for renewals and betterments are capitalized whereas expenditures for repairs and maintenance are charged to income as incurred. Upon sale or disposition of property and equipment, the difference between the unamortized cost and the proceeds is recorded as either a gain or a loss and is included in our Consolidated Statements of Operations. Long-lived assets are evaluated for impairment in accordance with the provisions of the accounting guidance on the impairment or disposal of long-lived assets.

Leases

We recognize right-of-use assets (“ROU”) and lease liabilities on the balance sheet for leases with lease terms longer than 12 months and we classify the lease as a finance or operating lease which affects the recognition, measurement, and presentation of lease expenses and cash flows.

We have operating leases for real estate, vehicles, and equipment. Our leases have remaining lease terms of 1 month to 15 years. Our lease agreements may include renewal or termination options for varying periods that are generally at our discretion. In our lease term, we only include those periods related to renewal options we are reasonably certain to exercise. However, we generally do not include these renewal options as we are not reasonably certain to renew at the lease commencement date. This determination is based on our consideration of certain economic, strategic and other factors that we evaluate at lease commencement date and reevaluate throughout the lease term. Some leases also include options to terminate the contracts, and we only include those periods beyond the termination date if we are reasonably certain not to exercise the termination option.

Some leasing arrangements require variable payments that are dependent on usage or may vary for other reasons, such as payments for insurance and tax payments. The variable portion of lease payments is not included in our ROU assets or lease liabilities. Rather, variable payments, other than those dependent upon an index or rate, are expensed when the obligation for those payments is incurred and are included in lease expenses recorded in selling and administrative expenses on the Consolidated Statements of Operations.

We have lease agreements with both lease and non-lease components that are treated as a single lease component for all underlying asset classes. Accordingly, all expenses associated with a lease contract are accounted for as lease expenses.

Leases with a term of 12 months or less are not recognized on the balance sheet, but rather expensed on a straight-line basis over the lease term. We do not include significant restrictions or covenants in our lease agreements, and residual value guarantees are generally not included within our operating leases. As of December 31, 2023, we did not have any material additional operating leases that have not yet commenced.

Derivative Financial Instruments

Derivative instruments are recorded on the balance sheet as either an asset or liability measured at their fair value. If the derivative is designated as a fair value hedge, the changes in the fair value of the derivative and of the hedged item attributable to the hedged risk are recognized in earnings. If the derivative is designated as a cash flow hedge, the effective portions of the changes in the fair value of the derivative are recorded as a component of accumulated other comprehensive loss and recognized in the Consolidated Statements of Operations when the hedged item affects earnings. The ineffective portions of the changes in the fair value of cash flow hedges are recognized in earnings.

Foreign Currency Translation

Asset and liability accounts are translated at the current exchange rates and income statement items are translated at the average exchange rates each month. The resulting translation adjustments are recorded as a component of accumulated other comprehensive loss, which is included in shareholders’ equity.

As of July 1, 2018, the Argentina economy was designated as highly-inflationary and was treated as such for accounting purposes for all periods presented.

A portion of our Euro-denominated notes is accounted for as a hedge of our net investment in our subsidiaries with a Euro-functional currency. For this portion of the Euro-denominated notes, since our net investment in these subsidiaries exceeds the amount of the related borrowings, net of tax, the related translation gains or losses are included as a component of accumulated other comprehensive loss.

Shareholders’ Equity

The Board of Directors authorized the repurchase of 5.0 million,4.0 million and 6.0 million shares of our common stock in August 2023, August 2021 and August 2019. Share repurchases may be made from time to time through a variety of methods, including open market purchases, block transactions, privately negotiated transactions or similar facilities. In 2023, we repurchased a total of 2.4 million shares comprised of 2.0 million shares under the 2021 authorization and 0.4 million shares under the 2023 authorization, at a total cost of $179.8 excluding excise tax on share repurchases of $1.7. In 2022, we repurchased a total of 3.2 million shares comprised of 1.2 million shares under the 2019 authorization and 2.0 million shares under the 2021 authorization, at a total cost of $270.0. In 2021, we repurchased 2.1 million shares under the 2019 authorization at a total cost of $210.0. As of December 31,2023, there were 4.6 million shares remaining authorized for repurchase under the 2023 authorization andno shares remaining authorized for repurchase under the 2021 or 2019 authorization.

During 2023, 2022 and 2021, the Board of Directors declared total cash dividends of $2.94, $2.72 and $2.52 per share, respectively, resulting in total dividend paym ents of $144.3, $139.9 and $136.6, respectively.

Noncontrolling interests, included in total shareholders' equity in our Consolidated Balance Sheets, represent amounts related to majority-owned subsidiaries in which we have a controlling financial interest. Net earnings attributable to these noncontrolling interests are recorded in interest and other expenses in our Consolidated Statements of Operations. We recorded income of $0.4, $0.8 and $0.7 for 2023, 2022 and 2021, respectively.

Cash and Cash Equivalents

Cash and cash equivalents comprise cash on hand, term deposits with banks and short-term highly-liquid financial investments that are readily convertible to known amounts of cash which are subject to insignificant risk of changes in value; and have a maturity of three months or less from the date of acquisition.

Accounting Standards Effective as of January 1, 2023

In March 2020, the FASB issued new guidance on accounting for contract modifications, including hedging relationships, due to the transition from LIBOR and other interbank offerings related to alternative reference interest rates. The guidance was effective upon issuance and can be applied to applicable contract modifications through December 31, 2024. The adoption of this guidance has not had any impact on our Consolidated Financial Statements, and we do not expect it to have a material impact going forward.

In November 2021, the FASB issued new guidance on business combinations. The guidance added the contract assets and contract liabilities to the list of exceptions to the recognition and measurement principles that apply to business combinations and requires that an acquirer recognize and measure contract assets and contract liabilities acquired in a business combination in accordance with the revenue recognition standard. The new guidance was effective for us as of January 1, 2023. The adoption of this guidance had no impact on our Consolidated Financial Statements.

Recently Issued Accounting Standards

In November 2023, the FASB issued new guidance on segment reporting. The guidance requires an annual and interim disclosure of significant segment expenses that are (1) regularly provided to the chief operating decision maker and (2) included in the reported measure of segment profit or loss. The guidance also allows companies to disclose multiple measures of segment profit or loss if those measures are used to assess performance and allocate resources. The new guidance is effective for our 2024 annual disclosures and should be adopted retrospectively. We are currently assessing the impact of the adoption of this guidance on our financial statement disclosures.

In December 2023, the FASB issued a final standard on improvements to income tax disclosures. The guidance requires that public entities on an annual basis disclose disaggregated information about the rate reconciliation as well as income taxes paid. The new standard is effective for our 2025 annual disclosures and will be adopted prospectively. We are currently assessing the impact of the adoption of this guidance on our financial statement disclosures.

(2)Revenue Recognition

Revenue Service Types

The following is a description of our revenue service types, including Staffing and Interim, Outcome-Based Solutions and Consulting, Permanent Recruitment and Other services.

Staffing and Interim

Staffing and Interim services include the augmentation of clients’ workforce with our contingent employees performing services under the client’s supervision, which provides our clients with a source of flexible labor. Staffing and Interim client contracts are generally short-term in nature, and we generally enter into contracts that include only a single performance obligation. We recognize revenues over time based on a fixed amount for each hour of Staffing and Interim service provided as our clients benefit from our services as we provide them.

Outcome-Based Solutions and Consulting

Our Outcome-Based Solutions and Consulting services include utilizing consultants and contingent employees who are generally experts in a specific field advising the client to help find strategic solutions to specific matters or achieve a particular outcome. Our services may also include managing certain processes and functions within the client’s organization. We recognize revenues over time based on (i) our clients benefiting from our services as we are providing them, (ii) our clients controlling an asset as it is created or enhanced, or (iii) our performance not creating an asset with an alternative use and having an enforceable right to payment for the services we have provided to date. We generally utilize an input measure of time for the service provided, which most accurately depicts the progress toward completion of these performance obligations. The price as specified in our client contracts is generally considered the standalone selling price as it is an observable input that depicts the price as if sold to a similar client in similar circumstances.

Permanent Recruitment

Permanent Recruitment services include providing qualified candidates to our clients to hire on a permanent basis. We recognize revenues for our Permanent Recruitment services at a point in time when we place the qualified candidate, because we have determined that control of the performance obligation has transferred to the client (i.e., service performed) as we have the right to payment for our service and the client has accepted our service of providing a qualified candidate to fill a permanent position. Revenues recognized from our Permanent Recruitment services are based upon either a fixed fee per placement or as a percentage of the candidate’s salary.

Our RPO services are also included in our Permanent Recruitment revenues. RPO services include the various activities of managing a client's permanent workforce, which can include candidate assessments, screening, conducting candidate interviews, providing sourcing technology, and providing our marketing and recruiting expertise. We perform these activities to fulfill the overall obligation to provide permanent workforce management services, so they are not individually distinct, and therefore, we account for them as a single performance obligation. We generally utilize an input measure of time in months, but we do have a few contracts for which we use labor hours of management services provided as this more accurately depicts the progress toward completion of the performance obligation. We recognize revenues over time for each month of management services provided, as each month of management services is distinct, and the client benefits from each month of management services as we provide them. For those contracts for which we use labor hours as the input measure, we recognize revenues over time based on a fixed amount for each labor hour of management services provided as our clients benefit from our services as we provide them.

We consider the RPO management services and placement services to be distinct, and therefore separate performance obligations within our RPO contracts as (i) our clients can benefit from each service on its own, and (ii) each service is separately identifiable within the client contract. The prices as specified in our contracts will generally be broken out between management fees and placement fees, which we consider the standalone selling price of each service as they are the observable inputs which depict the prices as if they were sold to a similar client in similar circumstances. The consideration from our client contracts is allocated to each performance obligation based on the relative standalone selling price.

Other Services

Other services include revenues from outplacement services, MSP services, training services and franchise fees.

Outplacement services include assisting our clients in managing their workforce transitions and their employees in managing career changes by developing additional skills and finding new employment. We recognize revenues over time as we provide the service (i.e., transfer control of the performance obligation) using the input measure of hours of service to measure progress toward completion of the performance obligation.

MSP services include overall program management of our clients’ contingent workforce and generally include various activities such as reporting and tracking, supplier selection and management and order distribution, depending on each client contract. We provide these services to fulfill the overall obligation of contingent workforce management services so the individual activities are not distinct and therefore we account for them as a single performance obligation. We recognize revenues over time for each month of MSP services provided as each month of MSP services is distinct, and the client benefits from each month of MSP services as we provide them.

Training services include teaching skills that relate to specific competencies in order for our client’s workforce to acquire knowledge and develop skills proficiencies. We recognize revenues over time for each hour of training service provided as our clients benefit from our services as we provide them.

Our franchise fees include the performance obligation of providing the right to use our intellectual property in a specifically defined exclusive territory as defined in a franchise agreement. Our franchise agreements generally state that franchise fees are calculated based on a percentage of revenues earned by the franchise operations and are payable on a monthly basis. As such, we record franchise fee revenues monthly over time calculated based on the specific fee percentage and the monthly revenues of the franchise operations. Franchise fees were $14.8, $15.7 and $15.3 for the years ended December 31, 2023, 2022 and 2021, respectively.

Disaggregation of Revenues

In the following table, revenue is disaggregated by service types and timing of revenue recognition and includes a reconciliation of the disaggregated revenues by reportable segment.

Year Ended December 31,
20232022(a)
StaffingandInterim · Outcome-BasedSolutionsandConsulting · PermanentRecruitment · Other · Total · StaffingandInterim · Outcome-BasedSolutionsandConsulting · PermanentRecruitment · Other · Total
Americas:
United States$2,647.7$18.3$133.0$162.6$2,961.6$3,115.1$21.7$209.0$153.5$3,499.3
Other Americas1,347.449.446.99.51,453.21,329.351.948.66.61,436.4
3,995.167.7179.9172.14,414.84,444.473.6257.6160.14,935.7
Southern Europe:
France4,454.7283.558.970.04,867.14,421.8268.057.937.34,785.0
Italy1,590.136.955.026.81,708.81,600.731.951.722.61,706.9
Other Southern Europe1,547.2305.158.928.21,939.41,635.0336.762.010.72,044.4
7,592.0625.5172.8125.08,515.37,657.5636.6171.670.68,536.3
Northern Europe3,160.2332.5153.2102.13,748.03,446.9335.5179.386.64,048.3
APME1,781.8386.3109.444.82,322.31,809.6392.0149.136.62,387.3
16,529.11,412.0615.3444.019,000.417,358.41,437.7757.6353.919,907.6
Intercompany Eliminations(85.9)(80.1)
Total$18,914.5$19,827.5

(a)

Certain service line revenues for the United States and Northern Europe were reclassified for the 2022 comparative period to align with the current period presentation. In the United States,$252.6 was reclassified from Outcome-Based Solutions and Consulting to Staffing and Interim. In Northern Europe,$120.5 was reclassified from Staffing and Interim to Outcome-Based Solutions and Consulting.

Year Ended December 31,
2023 · 2022
Servicestransferredover time · Servicestransferredat a pointin time · Total · Servicestransferredover time · Servicestransferredat a pointin time · Total
Americas:
United States$2,885.0$76.6$2,961.6$3,380.9$118.4$3,499.3
Other Americas1,423.629.61,453.21,406.330.11,436.4
4,308.6106.24,414.84,787.2148.54,935.7
Southern Europe:
France4,814.552.64,867.14,732.352.74,785.0
Italy1,657.851.01,708.81,659.447.51,706.9
Other Southern Europe1,891.148.31,939.41,993.850.62,044.4
8,363.4151.98,515.38,385.5150.88,536.3
Northern Europe3,627.5120.53,748.03,902.9145.44,048.3
APME2,255.267.12,322.32,302.484.92,387.3
18,554.7445.719,000.419,378.0529.619,907.6
Intercompany Eliminations(85.9)(80.1)
Total$18,914.5$19,827.5

(3)Share-Based Compensation Plans

During 2023, 2022 and 2021, we recognized $28.7, $37.6 and $36.8, respectively, in share-based compensation expense related to stock options, deferred stock, restricted stock and performance share units, all of which is recorded in selling and administrative expenses. Consideration received from share-based awards for 2023, 2022 and 2021 was $1.8, $0.3 and $5.1, respectively. The income tax benefit recognized during 2023, 2022 and 2021 was $1.0, $2.6 and $1.6, respectively, for the United States share-based compensation and $1.6, $1.3 and $1.6, respectively, for non-United States share-based compensation. We recognize compensation expense on grants of share-based compensation awards on a straight-line basis over the vesting period ofeach award.

Stock Options

All share-based compensation is granted under the 2011 Equity Incentive Plan of ManpowerGroup Inc. (“2011 Plan”). Options and stock appreciation rights are granted at a price not less than 100% of the fair market value of the common stock at the date of grant. Generally, options are granted with a ratable vesting period of up tofour years and expireten years from date of grant. No stock options were granted subsequent to 2021. No stock appreciation rights had been granted or outstanding as of December 31, 2023, 2022 or 2021. A summary of stock option activity is as follows:

Shares (000) · Wtd. Avg.Exercise PricePer Share · Wtd. Avg. Remaining ContractualTerm (years) · AggregateIntrinsic Value(in millions)
Outstanding, January 1, 2021788$91
Granted13092
Exercised(38)93$—
Expired or cancelled(28)123
Outstanding, December 31, 2021852$906.1$8
Exercisable, December 31, 2021510$894.8$6
Outstanding, January 1, 2022852$90
Granted—N/A
Exercised—N/A
Expired or cancelled—N/A
Outstanding, December 31, 2022852$905.1$2
Exercisable, December 31, 2022639$904.4$2
Outstanding, January 1, 202385290
Granted—N/A
Exercised(23)76
Expired or cancelled(19)109
Outstanding, December 31, 2023810$904.4$1
Exercisable, December 31, 2023706$904.1$1

Options outstanding and exercisable as of December 31, 2023 were as follows:

Options Outstanding · Options Exercisable
Exercise PriceShares (000)Weighted-Average Remaining ContractualLife (years)Weighted-AverageExercisePriceShares (000)Weighted-AverageExercisePrice
$75-$801771.67617776
$81-$891794.58417984
$90-$952866.69318293
$96-$1231683.6109168109
8104.4$90706$90

We recognized expense of $0.5, $0.8 and $2.9 related to stock options for the years ended December 31, 2023, 2022 and 2021, respectively. The total fair value of options vested during the same periods was $2.2, $2.8 and $2.6, respectively. As of December 31, 2023, total unrecognized compensation cost was $0.2, net of estimated forfeitures, which we expect to recognize over a weighted-average period of approximately 1.0 year.

We estimated the fair value of stock options on the 2021 grant date using the Black-Scholes option pricing model and the following assumptions:

Average risk-free interest rate0.7%
Expected dividend yield2.7%
Expected volatility35.0%
Expected term (years)6.0

The average risk-free interest rate was based on United States Treasury security rates corresponding to the expected term in effect as of the grant date. The expected dividend yield was based on the expected annual dividend as a percentage of the market value of our common stock as of the grant date. We determined expected volatility using a weighted average of daily historical volatility (weighted 75%) of our stock price over the past five years and implied volatility (weighted 25%) based upon exchange traded options for our common stock. We believe that a blend of historical volatility and implied volatility better reflects future market conditions and better indicates expected volatility than considering purely historical volatility. We determined the expected term of the stock options using historical data. The weighted-average grant-date fair value per option granted during 2021 was $22.83.

Deferred Stock

Our non-employee directors may elect to receive deferred stock in lieu of part or all of their annual cash retainer otherwise payable to them. The number of shares of deferred stock is determined pursuant to a formula set forth in the terms and conditions adopted under the 2011 Plan; the deferred stock is settled in shares of common stock according to these terms and conditions. During December 31, 2023, 2022 and 2021, there were 4,463,4,775 and 1,086, respectively, shares of deferred stock awarded under this arrangement, all of which are vested.

Non-employee directors also receive an annual grant of deferred stock (or restricted stock, if they so elect) as additional compensation for board service. The award vests in equal quarterly installments overone year and the vested portion of the deferred stock is settled in shares of common stock either three years after the date of grant (which may in most cases be extended at the directors’ election) or upon a director’s termination of service in accordance with the terms and conditions under the 2011 Plan. During 2023, 2022 and 2021, there were 14,721,12,698 and 15,528, respectively, shares of deferred stock awarded under this arrangement, all of which are vested. We recognized expense of $1.9, $1.8 and $1.7 related to deferred stock in 2023, 2022 and 2021, respectively.

Restricted Stock

We grant restricted stock and restricted stock unit awards to certain employees and to non-employee directors who may elect to receive restricted stock rather than deferred stock as described above. Restrictions lapse over periods ranging up tofive years, and in some cases upon retirement. We value restricted stock awards at the closing market value of our common stock on the date of grant.

A summary of restricted stock activity is as follows:

Shares (000)Wtd. Avg.Price Per ShareWtd. Avg.RemainingContractualTerm (years)AggregateIntrinsic Value(in millions)
Unvested, January 1, 2021484$941.4
Granted20887
Vested(124)106
Forfeited(23)84
Unvested, December 31, 2021545$851.3
Granted245104
Vested(177)80
Forfeited(25)88
Unvested, December 31, 2022588$941.4
Granted26182
Vested(177)87
Forfeited(44)90
Unvested, December 31, 2023628$911.4$50

During 2023, 2022 and 2021, there were 8,412,7,192 and 7,764, respectively, shares of restricted stock granted to our non-employee directors, all of which are vested except for 1,258 shares granted in 2021 that were cancelled. During 2023, 2022 and 2021, we recognized $18.9, $19.1 and$15.6, respectively, of expense related to restricted stock awards. As of December 31, 2023, there was $15.3 of total unrecognized compensation cost related to unvested restricted stock, which we expect to recognize over a weighted-average period of approximately 2.0 years.

Performance Share Units

Our 2011 Plan allows us to grant performance share units. We grant performance share units with a performance period ranging fromone tothree years. Vesting of units occurs at the end of the performance period or after a subsequent holding period, except in the case of termination of employment where the units are forfeited immediately. Upon retirement, a prorated number of units vest depending on the period worked from the grant date to retirement date or in certain cases all of the units vest. In the case of death or disability, the units immediately vest at the Target Award level if the death or disability date is during the performance period, or at the level determined by the performance criteria met during the performance period if the death or disability occurs during the subsequent holding period. The units are settled in shares of our common stock. A payout multiple may be applied to the units awarded based on the performance criteria determined by the People, Culture and Compensation Committee of the Board of Directors at the time of grant. Final determination of the payout is at the discretion of the People, Culture and Compensation Committee ("the Committee").

In the event the performance criteria exceeds the Target Award level, an additional number of shares, up to the Outstanding Award level, may be granted. In the event the performance criteria falls below the Target Award level, a reduced number of shares, as low as the Threshold Award level, may be granted. If the performance criteria falls below the Threshold Award level, no shares will be granted.

A summary of the performance share units detail by grant year is as follows:

2020 · 2021 (Regular) · 2021 (Additional) · 2022 (Regular) · 2022 (Experis) · 2023
Grant Date(s) · February 14, 2020 · February 12, 2021 · February 12, 2021 · February 11, 2022 · February 11, 2022 · February 17, 2023
Performance Period (years)2020-202220212021-20222022-20242022-20242023-2025
Vesting Date(1)February 2023February 2024February 2023February 2025February 2025February 2026
Payout Levels (in units):
Threshold Award59,69861,07639,882———
Target Award119,395122,15279,763106,11628,275132,537
Outstanding Award238,790244,304159,526212,23284,826265,074
Shares Issued in 2023N/AN/A159,526N/AN/AN/A
Payout Achieved Over Performance Period—(2)243,526159,526N/AN/AN/A

(1) Awards are scheduled to vest after the Committee determines the achievement of the performance criteria.

(2)In the fourth quarter of 2022, the Committee exercised its discretion in respect of the payout of the 2020 grant. On the basis that an additional special one-time grant had been awarded in 2021 to supplement the 2020 grant, the Committee determined that the 2020 grant would have a zero payout.

We recognize and adjust compensation expense based on the likelihood of the performance criteria specified in the award being achieved. The compensation expense is recognized over the performance and holding periods and is recorded in selling and administrative expenses. We recognized total compensation expense of $7.2, $15.6 and $16.3 in 2023, 2022 and 2021, respectively, related to the performance share units. The lower expense in 2023 compared to 2022 resulted from lower estimated payout levels for all the grants. For 2022, additional expense from the Experis award at the outstanding payout level was offset by the reversal ofcumulative expense related to the 2020 grant upon the Board of Directors' exercise of its discretion to reduce the payout to zero.

(4)Acquisitions and Dispositions

ettain group Acquisition

On October 1, 2021, we acquired ettain group, one of the largest privately held IT resourcing and services providers in North America. Effective that date, ettain group became part of our Experis business in the Americas segment. The acquisition is intended to accelerate our strategy of diversifying our business mix into higher growth and higher value services. The aggregate cash consideration paid was $930.9. Of the total consideration paid, $925.0 was for the acquired interests and the remaining $5.9 was for excess working capital and cash. The transaction was funded through cash on hand and a $150.0 draw on our revolving credit facility on October 1, 2021. We finalized the purchase accounting during the third quarter of 2022 and recognized post-closing working capital adjustments of $3.4 and income tax adjustments of $3.1 with a corresponding offset to goodwill.

As of December 31, 2021, ettain group contributed revenues from services of $182.7 since the acquisition. Our consolidated unaudited proforma historical revenues from services and net earnings, as if ettain group had been acquired at the beginning of 2020, are estimated as follows:

Year Ended December 31,
Revenues from services$21,269.1
Net earnings425.4

The proforma amounts are calculated after applying our accounting policies and adjusting the results of ettain group to reflect the additional amortization that would have been charged assuming a fair value adjustment to intangible assets had been applied from January 1, 2020, with the consequential tax effects.

In 2021, we incurred $18.8 of acquisition and integration costs. These expenses are included in selling and administrative expenses on the Consolidated Statements of Operations for the year ended December 31, 2021.

Other Acquisitions

From time to time, we acquire and invest in companies throughout the world, including franchises. The total cash consideration paid for acquisitions excluding ettain group, net of cash acquired, for the years ended December 31, 2023, 2022, and 2021 was $0.0, $20.2 and $8.1, respectively. The 2022 payments primarily represent a consideration payment for the acquisition of Tingari, a talent solutions company in France. The 2022 and 2021 balances include consideration payments for franchises in the United States and contingent consideration payments related to previous acquisitions, of which $3.8 and $6.3, respectively, had been recognized as a liability at the acquisition date.

As of December 31, 2022, goodwill and intangible assets resulting from the 2022 acquisitions were $8.8 and $5.3, respectively. We did not make any acquisitions in 2023.

Dispositions

Occasionally, we dispose of parts of our operations based on risk considerations and to optimize our global strategic and geographic footprint and overall efficiency. On September 29, 2023, we disposed of our Philippines business in our APME segment for total consideration of $6.5. In connection with the disposition, we recognized a one-time net loss on disposition of $1.3, which was included in interest and other expenses in the Consolidated Statements of Operations in the year ended December 31, 2023.

On January 17, 2022, we disposed of our Russia business in our Northern Europe segment for cash proceeds of $3.2. In connection with the disposition, we recognized a one-time net loss on disposition of $8.0, of which $9.7 was included in selling and administrative expenses and a gain of $1.7 was included in interest and other expenses in the Consolidated Statements of Operations in the year ended December 31, 2022. On September 30, 2022, our Belgium business disposed of its Service Voucher Division and recognized a one-time gain of $4.1, which was included in selling and administrative expenses in the Consolidated Statements of Operations in the year ended December 31, 2022. On December 15, 2022, we disposed of our Hungary business in our Southern Europe segment and recognized a one-time loss of $2.1, of which $0.9 was included in selling and administrative expenses and $1.2 was included in interest and other expenses in the Consolidated Statements of Operations in the year ended December 31, 2022.

In November 2021, we disposed of our Tunisia business in our Southern Europe segment and recognized a one-time loss of $1.2, which was included in selling and administrative expenses in the Consolidated Statements of Operations in the year ended December 31, 2021.

(5)Income Taxes

The provision for income taxes was as follows:

Year Ended December 31202320222021
Current
United States
Federal$(2.9)$17.6$20.2
State7.36.83.3
Non-United States133.3154.1163.5
Total current137.7178.5187.0
Deferred
United States
Federal(8.6)11.25.8
State(4.0)0.92.4
Non-United States(8.0)(7.3)(9.5)
Total deferred(20.6)4.8(1.3)
Total provision$117.1$183.3$185.7

A tax reconciliation between taxes computed at the United States federal statutory rate of 21% and the consolidated effective tax rate is as follows:

Year Ended December 31202320222021
Income tax based on statutory rate$43.2$117.0$119.3
Increase (decrease) resulting from:
Non-United States tax rate difference:
French business tax(1)13.024.626.7
Other(2)10.415.222.2
Repatriation of non-United States earnings4.610.75.7
State income taxes, net of federal benefit2.05.55.0
Change in valuation allowance(3)53.513.722.0
Work Opportunity Tax Credit(4)(5.6)(14.4)(12.1)
Foreign-Derived Intangible Income deduction(7.2)(9.6)(10.7)
Goodwill impairment(5)10.98.9—
Change in unrecognized tax benefits(6)(14.4)4.21.6
Other, net6.77.56.0
Tax provision$117.1$183.3$185.7

(1)

The French business tax is allowed as a deduction for French income tax purposes. The gross amount of the French business tax was $16.4, $31.2 and $33.7 for 2023, 2022, and 2021 respectively. The amounts in the table above of $13.0, $24.6 and $26.7 for 2023, 2022, and 2021, respectively, represent the French business tax expense net of the French tax benefit using the United States federal rate of 21%. In December 2023, the French Parliament approved the Finance Bill for 2024 which reversed the scheduled elimination of the business tax in 2024 and replaced it with a gradual reduction of the tax rate (i.e.,0.28% in 2024,0.19% in 2025,0.09% in 2026) before eliminating altogether in 2027.

(2)

Included in Other Non-United States tax rate differences is the impact of all Non-United States pre-tax earnings and permanent tax differences at the local statutory tax rate versus the United States federal rate of 21%. This includes benefits of $0.8, $1.5 and $2.5 for 2023, 2022 and 2021, respectively, related to the difference between the United States federal rate and the French tax rate applied to the respective gross amounts of the French business tax deduction previously mentioned.

(3)

Losses incurred in 2023, 2022 and 2021 in Germany resulted in an increase in valuation allowance of$46.3, $13.5 and $20.1, respectively.

(4)

The Work Opportunity Tax Credit is currently authorized until December 31, 2025.

(5)

Non-deductible portion of the goodwill impairment charges recorded in the Netherlands in 2023 and 2022.

(6)

Effective settlement of an audit during the third quarter of 2023 resulted in the recognition of a tax benefit of $10.8. For 2022 and 2021, the Work Opportunity Tax Credit and Other, net categories were updated to separately reflect the Change in unrecognized tax benefits.

Deferred income taxes are recorded based on temporary differences at the tax rate expected to be in effect when the temporary differences reverse. Temporary differences, which give rise to the deferred taxes, are as follows:

December 3120232022
Future Income Tax Benefits (Expense)
Accrued payroll taxes and insurance$11.2$8.8
Employee compensation payable40.837.7
Pension and postretirement benefits71.865.0
Intangible assets(129.3)(140.4)
Repatriation of non-United States earnings(20.4)(18.4)
Loans denominated in foreign currencies16.8(0.7)
Operating lease ROU assets(104.5)(92.9)
Operating lease liabilities107.094.6
Net operating losses187.7128.9
Other166.3179.7
Valuation allowance(219.8)(161.1)
Total future tax benefits$127.6$101.2
Deferred tax asset$138.3$126.7
Deferred tax liability(10.7)(25.5)
Total future tax benefits$127.6$101.2

Pre-tax earnings of non-United States operations were $165.2, $380.9 and $433.6 in 2023, 2022, and 2021, respectively. We have not provided deferred taxes on $391.5 of accumulated unremitted earnings of non-United States subsidiaries that are considered indefinitely reinvested. We have not estimated the deferred tax liability on these earnings as such estimation is not practicable to determine or immaterial to the financial statements. As of December 31, 2023, deferred taxes for non-United States withholding and other taxes were provided on $1,519.8 of accumulated unremitted earnings of non-United States subsidiaries that may be remitted to the United States. As of December 31, 2023 and 2022, we have recorded a deferred tax liability of $23.1 and $18.4, respectively, related to these non-United States earnings that may be remitted.

We had United States federal and non-United States net operating loss carryforwards and United States state net operating loss carryforwards totaling $1,010.3 and $124.2, respectively, as of December 31, 2023. The net operating loss carryforwards expire as follows:

United StatesFederal andNon-UnitedStates · United States State
20244.233.7
20252.65.0
20261.06.7
20273.25.6
20281.10.1
Thereafter18.449.9
No expirations979.823.2
Total net operating loss carryforwards$1,010.3$124.2

We have recorded a deferred tax asset of $187.7 as of December 31, 2023, for the benefit of these net operating losses. Realization of this asset is dependent on generating sufficient taxable income prior to the expiration of the loss carryforwards. A related valuation allowance of $165.4 was recorded as of December 31, 2023, as management believes that realization of certain net operating loss carryforwards is unlikely.

We had gross unrecognized tax benefits related to various tax jurisdictions, including interest and penalties, of $32.8, $81.6 and $71.8 in 2023, 2022 and 2021, respectively. If recognized, the entire amount would favorably affect the effective tax rate except for $6.0. Our unrecognized tax benefits decreased by $48.8 during 2023 primarily due to the effective settlement of an audit during the third quarter, which resulted in the recognition of a tax benefit of $10.8. We do not expect our unrecognized tax benefits to change significantly over the next 12 months.

We recognize accrued interest and penalties related to unrecognized tax benefits in income tax expense. We accrued net interest and penalties of $0.6, $0.8 and $0.9 in 2023, 2022 and 2021, respectively. We reduced our accrued interest and penalties related to unrecognized tax benefits by $4.2 primarily due to the effectively settled income tax audit in the third quarter of 2023.

The following table summarizes the activity related to our unrecognized tax benefits during 2023, 2022, and 2021:

202320222021
Gross unrecognized tax benefits, beginning of year$76.3$67.3$60.9
Increases in prior year tax positions4.610.54.6
Decreases in prior year tax positions(1.2)(1.2)(0.4)
Increases for current year tax positions2.62.39.0
Expiration of statute of limitations and audit settlements(51.2)(2.6)(6.8)
Gross unrecognized tax benefits, end of year$31.1$76.3$67.3
Potential interest and penalties1.75.34.5
Balance, end of year$32.8$81.6$71.8

We conduct business globally in various countries and territories. We are routinely audited by the tax authorities of the various tax jurisdictions in which we operate. Generally, the tax years that could be subject to examination are 2016 through 2023 for our major operations in France, Italy, the United Kingdom and the United States. As of December 31, 2023, we were subject to tax audits in Australia, Austria, Germany, India, Israel, Spain and the United States. We believe that the resolution of these audits will not have a material adverse impact on earnings.

(6)Net Earnings Per Share

The calculation of net earnings per share - basic and net earnings per share - diluted were as follows:

Year Ended December 31202320222021
Net earnings available to common shareholders:$88.8$373.8$382.4
Weighted-average common shares outstanding (in millions):
Weighted-average common shares outstanding - basic49.852.254.5
Effect of dilutive securities - stock options——0.2
Effect of other share-based awards0.60.60.7
Weighted-average common shares outstanding - diluted50.452.855.4
Net earnings per share - basic$1.78$7.17$7.01
Net earnings per share - diluted$1.76$7.08$6.91

There were 0.6 million,0.5 million and 0.1 million share-based awards excluded from the calculation of net earnings per share - diluted for the years ended December 31, 2023, 2022 and 2021, respectively, because their impact was anti-dilutive.

(7)Goodwill

Changes in the carrying value of goodwill by reportable segment and Corporate were as follows:

Americas(1)SouthernEurope(2)NorthernEuropeAPMECorporate(3)Total(4)
Balance, January 1, 2022$1,058.9$146.7$313.7$76.9$126.0$1,722.2
Acquisitions(6.5)8.8———2.3
Impairment Charge(5)——(50.0)——(50.0)
Currency impact and other(2.8)(7.3)(28.9)(7.4)—(46.4)
Balance, December 31, 20221,049.6148.2234.869.5126.01,628.1
Impairment Charge(5)——(55.1)——(55.1)
Currency impact and other0.86.58.3(1.8)—13.8
Balance, December 31, 2023$1,050.4$154.7$188.0$67.7$126.0$1,586.8

(1)

Balances related to United States were $1,013.0, $1,006.5 and $1,006.5 as of January 1,2022, December 31, 2022 and December 31, 2023, respectively. The 2022 reduction for acquisitions represents post-closing opening balance adjustments related to the Experis acquisition.

(2)

Balances related to France were $68.2, $73.3 and $75.6 as of January 1,2022, December 31, 2022 and December 31, 2023, respectively. Balances related to Italy were $3.9, $3.7 and $3.8 as of January 1,2022, December 31, 2022 and December 31, 2023, respectively.

(3)

The majority of the Corporate balance as of December 31,2022 and 2023 relates to goodwill attributable to our acquisitions of Right Management ($62.1) and Jefferson Wells ($55.5). Jefferson Wells is part of the United States reporting unit. Right Management is allocated to the reporting units of the countries in which Right Management operates. For purposes of monitoring our total assets by segment, we do not allocate the Corporate balance to the respective reportable segments as this is commensurate with how we operate our business. We do, however, include these balances within the appropriate reporting units for our goodwill impairment testing. See table below for the breakout of goodwill balances by reporting unit.

(4)

Balances were net of accumulated impairment loss of $694.2 ($177.0 related to Northern Europe, $3.8 related to APME, $235.2 related to Right Management and $278.2 related to Corporate) as of December 31, 2022; and $749.3 ($232.1 related to Northern Europe, $3.8 related to APME, $235.2 related to Right Management and $278.2 related to Corporate) as of December 31, 2023.

(5)

The impairment charges relate to our Netherlands reporting unit, which was recorded during the fourth quarter of 2022 and 2023, respectively. See Note 1 to the Consolidated Financial Statements for further information.

Goodwill balances by reporting unit were as follows:

December 3120232022
United States$1,085.3$1,085.3
United Kingdom105.7100.2
France81.779.5
Canada42.641.6
Netherlands—55.1
Other reporting units271.5266.4
Total goodwill$1,586.8$1,628.1

(8)Debt

Information concerning short-term borrowings is as follows:

December 3120232022
Short-term borrowings$9.0$21.5
Weighted-average interest rates17.4%6.1%

We maintain separate bank credit lines with financial institutions to meet working capital needs of our subsidiary operations. As of December 31, 2023, such uncommitted credit lines totaled $308.6, of which $294.2 was unused. Under our revolving credit agreement, total subsidiary borrowings cannot exceed $300.0 in the first, second and fourth quarters, and $600.0 in the third quarter of each year. Due to these limitations, additional borrowings of $285.6 could have been made under these lines as of December 31,2023.

A summary of long-term debt is as follows:

December 3120232022
Euro-denominated notes:
€500.0 due June 2026$550.0$532.7
€400.0 due June 2027438.2423.9
Other5.48.4
993.6965.0
Less current maturities3.15.1
Long-term debt$990.5$959.9

Euro Notes

On June 30, 2022, we offered and sold €400.0 aggregate principal amount of the Company’s 3.50% notes due June 30, 2027 (the “€400.0 notes”). The proceeds from the €400.0 notes were used in July 2022 to repay our €400.0 1.875% notes due September 11, 2022. The€400.0 notes were issued at a price of 99.465% to yield an effective interest rate of 3.514%, net of a favorable impact of a forward starting interest rate swap. Interest on the Notes is payable in arrears on June 30 of each year. The Notes are unsecured senior obligations and rank equally with all of the Company’s existing and future senior unsecured debt and other liabilities.

On June 22, 2018, we offered and sold €500.0 aggregate principal amount of the Company’s 1.750% notes due June 2026 (the “€500.0 notes”). The net proceeds from the €500.0 notes of €495.7 were used to repay our €350.0 notes due June 22, 2018, with the remaining balance used for general corporate purposes, which included share repurchases. The €500.0 notes were issued at a price of 99.564% to yield an effective interest rate of 1.809%. Interest on the €500.0 notes is payable in arrears on June 22 of each year. The €500.0 notes are unsecured senior obligations and rank equally with all of the Company’s existing and future senior unsecured debt and other liabilities.

Both the €500.0 notes and €400.0 notes contain certain customary non-financial restrictive covenants and events of default and are unsecured senior obligations and rank equally with all of our existing and future senior unsecured debt and other liabilities. These notes have been designated as a hedge of our net investment in subsidiaries with a Euro-functional currency as of December 31,2023. Since our net investment in these subsidiaries exceeds the respective amount of the designated borrowings, the related translation gains or losses are included as a component of accumulated other comprehensive loss. (See Note 12 to the Consolidated Financial Statements for further information.)

Revolving Credit Agreement

On May 27, 2022, we entered into a new Credit Agreement (the “Credit Agreement”) with a syndicate of commercial banks with a termination date of May 27, 2027 to replace our previous $600.0 revolving credit facility. The Credit Agreement includes terms generally consistent with our previous 5-year credit facility, except the Credit Agreement uses Secured Overnight Financing Rate (SOFR) as the base rate index instead of London Interbank Offered Rate (LIBOR). The Credit Agreement allows for borrowing of $600.0 in various currencies, and up to $150.0 may be used for the issuance of stand-by letters of credit. We hadno borrowings under this facility as of December 31,2023 and 2022. Outstanding letters of credit issued totaled $0.4, hence additional borrowings of $599.6 were available to us under the facility as of both December 31,2023 and 2022.

Under the Credit Agreement, a credit ratings-based pricing grid determines the facility fee and the credit spread that we add to the applicable interbank borrowing rate on all borrowings. At our current credit rating, the annual facility fee is 10 basis points paid on the entire facility and the credit spread is 102.5 basis points on any borrowings.

The Credit Agreement contains customary restrictive covenants pertaining to our management and operations, including limitations on the amount of subsidiary debt that we may incur and limitations on our ability to pledge assets, as well as financial covenants requiring, among other things, that we comply with a leverage ratio (Net Debt-to-Net Earnings before interest and other expenses, provision for income taxes, intangible asset amortization expense, depreciation and amortization expense ("EBITDA")) of not greater than 3.5 to 1 and a fixed charge coverage ratio of not less than 1.5 to 1. The Credit Agreement also contains customary events of default, including, among others, payment defaults, material inaccuracy of representations and warranties, covenant defaults, bankruptcy or involuntary proceedings, certain monetary and non-monetary judgments, change of control and customary ERISA defaults.

Debt Maturities

The maturities of long-term debt payable within each of the four years subsequent to December 31, 2024 are as follows:2025 - $0.0, 2026 - $552.4, 2027 - $438.1, 2028 -$0.0.

(9)Retirement and Deferred Compensation Plans

For all of our United States defined benefit and retiree health care plans, we adopted the Society of Actuaries’ Pri-2012 Mortality Table with MP-2021 Mortality Improvement Scale in determining the plans’ benefit obligations as of December 31, 2023.

Defined Benefit Pension Plans

We sponsor qualified and nonqualified pension plans covering permanent employees in several countries. In our Switzerland pension plan, we recognized a partial settlement as a result of local regulations and turnover common to our industry and reclassified pension losses of $5.8, $2.7, and $1.0 in 2023, 2022, and 2021, respectively, net of tax, recorded in accumulated other comprehensive loss to the Consolidated Statements of Comprehensive Income.

The reconciliation of the changes in the plans’ benefit obligations, the fair value of plan assets and the funded status of the plans are as follows:

United States PlansNon-United States Plans
Year Ended December 312023202220232022
Change in Benefit Obligation
Benefit obligation, beginning of year$20.5$26.0$632.3$897.9
Service cost——15.519.4
Interest cost1.00.520.18.2
Settlements——(66.4)(57.4)
Transfers——26.931.1
Actuarial (gain) loss(0.1)(3.7)43.3(218.7)
Plan participant contributions——12.413.0
Benefits paid(2.2)(2.3)(14.2)(11.4)
Currency exchange rate changes——43.3(49.8)
Benefit obligation, end of year$19.2$20.5$713.2$632.3
United States PlansNon-United States Plans
Year Ended December 312023202220232022
Change in Plan Assets
Fair value of plan assets, beginning of year$—$—$547.8$762.5
Actual return on plan assets——30.3(166.7)
Settlements——(66.4)(57.4)
Transfers——28.431.8
Plan participant contributions——12.413.0
Company contributions2.22.317.617.1
Benefits paid(2.2)(2.3)(14.2)(11.4)
Currency exchange rate changes——40.4(41.1)
Fair value of plan assets, end of year$—$—$596.3$547.8
Funded Status at End of Year
Funded status, end of year$(19.2)$(20.5)$(117.0)$(84.5)
Amounts Recognized
Noncurrent assets$—$—$8.8$26.6
Current liabilities(2.2)(2.4)(1.0)(1.2)
Noncurrent liabilities(17.0)(18.1)(124.8)(109.9)
Net amount recognized$(19.2)$(20.5)$(117.0)$(84.5)

For both 2023 and 2022, the actuarial gain related to the non-United States plans' benefit obligation was primarily related to changes in discount rates. The settlements and transfers of the non-United States plans primarily represent transfers in and out of temporary associates within our Switzerland plan.

Amounts recognized in accumulated other comprehensive loss, net of tax, consisted of:

United States PlansNon-United States Plans
Year Ended December 312023202220232022
Net loss$4.0$4.5$26.9$4.6
Prior service cost——5.13.1
Total$4.0$4.5$32.0$7.7

The accumulated benefit obligation (ABO) for all qualified defined benefit pension planswas $706.0 and $629.0 as of December 31, 2023 and 2022, respectively. The ABO for plans that have plan assets was $625.1 and $554.1 as of December 31,2023 and 2022, respectively. The accumulated benefit obligation for some of our plans exceeded the fair value of plan assets as follows:

December 3120232022
Accumulated benefit obligation$129.9$113.4
Plan assets89.076.8

The projected benefit obligation (PBO) for all qualified defined benefit pension plans was$732.4 and $652.8 as of December 31,2023 and 2022, respectively. The PBO for some of our plans exceeded the fair value of plan assets as follows:

December 3120232022
Projected benefit obligation$137.8$117.4
Plan assets92.676.8

By their nature, certain of our plans do not have plan assets. The accumulated benefit obligation for these plans was $80.9 and $74.9 as of December 31,2023 and 2022, respectively.

The components of the net periodic benefit cost and other amounts recognized in other comprehensive income (loss) for all plans were as follows:

Year Ended December 31202320222021
Net Periodic Benefit Cost
Service cost$15.5$19.4$22.0
Interest cost21.18.76.1
Expected return on assets(19.0)(14.7)(12.2)
Settlements6.72.71.0
Net (gain) loss(3.3)1.84.6
Prior service cost0.70.70.7
Net periodic benefit cost21.718.622.2
Other Changes in Plan Assets and Benefit Obligation Recognized in Other Comprehensive Income/Loss
Net loss (gain)31.9(40.9)(60.0)
Prior service credit(1.2)(0.2)—
Amortization of net loss(3.7)(5.0)(5.6)
Amortization of prior service cost(0.7)(0.7)(0.7)
Total recognized in other comprehensive income/loss26.3(46.8)(66.3)
Total recognized in net periodic benefit cost and other comprehensive income/loss$48.0$(28.2)$(44.1)

The estimated net gain and prior service cost for the defined benefit pension plans that will be amortized from accumulated other comprehensive income/loss into net periodic benefit cost during 2024 are $1.5 and $0.7, respectively.

The weighted-average assumptions used in the measurement of the benefit obligation were as follows:

United States PlansNon-United States Plans
Year Ended December 312023202220232022
Discount rate5.2%5.4%2.7%3.2%
Rate of compensation increase1.4%1.3%1.9%1.9%

The weighted-average assumptions used in the measurement of the net periodic benefit cost were as follows:

United States PlansNon-United States Plans
Year Ended December 31202320222021202320222021
Discount rate5.4%2.6%2.1%3.2%1.0%0.6%
Expected long-term return on plan assetsN/AN/AN/A3.5%2.2%1.8%
Rate of compensation increase1.3%1.3%—%1.9%1.7%1.7%
Interest crediting rates for cash balance plansN/AN/AN/A2.6%0.5%1.9%

We determine our assumption for the discount rate based on an index of high-quality corporate bond yields and matched-funding yield curve analysis as of the end of each fiscal year.

Our overall expected long-term rate of return used in the measurement of the 2023 net periodic benefit cost on non-United States plans varied by country and ranged from 2.5% to 5.0%. For a majority of our plans, a building block approach has been employed to establish this return. Historical markets are studied and long-term historical relationships between equity securities and fixed income instruments are preserved consistent with the widely accepted capital market principle that assets with higher volatility generate a greater return over time. Current market factors such as inflation and interest rates are evaluated before long-term capital market assumptions are determined. The long-term portfolio return is established with proper consideration of diversification and rebalancing. We also use guaranteed insurance contracts forfour of our foreign plans. Peer data and historical returns are reviewed to check for reasonableness and appropriateness of our expected rate of return. None of our United States plans has plan assets due to the settlement of the Qualified Retirement Plan liability during the first quarter of 2020.

Projected salary levels utilized in the determination of the projected benefit obligation for the pension plans are based upon historical experience and the future expectations for each respective country.

Our plans’ investment policies are to optimize the long-term return on plan assets at an acceptable level of risk and to maintain careful control of the risk level within each asset class. Our long-term objective is to minimize plan expenses and contributions by outperforming plan liabilities. We have historically used a balanced portfolio strategy based primarily on a target allocation of equity securities and fixed-income instruments, which vary by location. These target allocations, which are similar to the 2023 allocations, are determined based on the favorable risk tolerance characteristics of the plan and, at times, may be adjusted within a specified range to advance our overall objective.

The fair values of our Level 1 and Level 2 pension plan assets are primarily determined by using market quotes and other relevant information that is generated by market transactions involving identical or comparable assets. Insurance contracts and annuity contracts are measured at the present value of expected future benefit payments primarily using associated interest curves. Hedge funds consist of a number of diversified funds including those investing in international securities, equity and private partnership interests valued using market available data and various models and assumptions.

The fair value of our pension plan assets by asset category was as follows:

Fair Value Measurements Using
December 31, 2023Quoted Pricesin Active Markets forIdentical Assets(Level 1)Significant OtherObservable Inputs(Level 2)Significant Unobservable Inputs(Level 3)
Asset Category
Cash and cash equivalents$6.9$6.9$—$—
Equity securities:
Mutual funds137.6137.6——
Common stock34.034.0——
Fixed income instruments:
Fixed income funds125.6—125.6—
Annuity contract35.4——35.4
Guaranteed insurance contracts23.4—23.4—
Other types of investments:
Real estate funds99.6—98.21.4
Insurance contracts82.6——82.6
Hedge funds29.1—12.416.7
Other22.1—3.918.2
$596.3$178.5$263.5$154.3
Fair Value Measurements Using
December 31, 2022Quoted Prices in Active Markets for Identical Assets(Level 1)Significant Other Observable Inputs(Level 2)SignificantUnobservableInputs(Level 3)
Asset Category
Cash and cash equivalents$18.3$18.3$—$—
Equity securities:
Mutual funds114.5114.5——
Common stock29.029.0——
Fixed income instruments:
Fixed income funds73.7—73.7—
Bonds38.0—38.0—
Annuity contract33.5——33.5
Guaranteed insurance contracts21.3—21.3—
Other types of investments:
Real estate funds95.3—94.01.3
Insurance contracts76.7——76.7
Hedge funds28.7—13.515.2
Other18.8—3.315.5
$547.8$161.8$243.8$142.2

The following table summarizes the changes in fair value of the pension assets that are measured using Level 3 inputs. We determined that transfers between fair-value-measurement levels occurred on the date of the event that caused the transfer.

Year Ended December 3120232022
Balance, beginning of year$142.2$206.5
Actual return on plan assets5.6(61.2)
Purchases, sales and settlements, net(0.7)7.4
Currency exchange rate changes7.2(10.5)
Balance, end of year$154.3$142.2

Retiree Health Care Plan

We provide medical and dental benefits to certain eligible retired employees in the United States. Due to the nature of the plan, there are no plan assets. The reconciliation of the changes in the plan’s benefit obligation and the statement of the funded status of the plan were as follows:

Year Ended December 3120232022
Change in Benefit Obligation
Benefit obligation, beginning of year$11.5$14.1
Interest cost0.50.3
Actuarial gain(1.0)(2.1)
Benefits paid(0.8)(0.8)
Benefit obligation, end of year$10.2$11.5
Funded Status at End of Year
Funded status, end of year$(10.2)$(11.5)
Amounts Recognized
Current liabilities$(1.1)$(1.2)
Noncurrent liabilities(9.1)(10.3)
Net amount recognized$(10.2)$(11.5)

The amount recognized in accumulated other comprehensive loss, net of tax, consists of a net gain of $0.3 and a net loss of $0.5 as of December 31,2023 and 2022, respectively, and a prior service credit of $1.0 and $1.7 as of December 31,2023 and 2022, respectively.

The discount rate used in the measurement of the benefit obligation was 4.9% and 5.1% in 2023 and 2022, respectively. The discount rate used in the measurement of net periodic benefit cost was 5.1%,2.6% and 2.2% in 2023, 2022, and 2021, respectively.

The components of net periodic benefit cost and other amounts recognized in other comprehensive loss for this plan were as follows:

Year Ended December 31202320222021
Net Periodic Benefit Credit
Interest cost$0.5$0.3$0.2
Net loss—0.20.2
Prior service credit(0.8)(0.8)(0.8)
Net periodic benefit credit$(0.3)$(0.3)$(0.4)
Other Changes in Plan Assets and Benefit Obligations Recognized in Other Comprehensive Income/Loss
Net (gain) loss$(1.0)$(2.0)$0.2
Amortization of net loss—(0.2)(0.2)
Amortization of prior service credit0.80.80.8
Total recognized in other comprehensive income/loss(0.2)(1.4)0.8
Total recognized in net periodic benefit cost and other comprehensive income/loss$(0.5)$(1.7)$0.4

The estimated prior service credit for the retiree health care plan that will be amortized from accumulated other comprehensive income/loss into net periodic benefit cost during 2024 is $0.8. No net gain/loss is estimated to be amortized in 2024.

The health care cost trend rate is assumed to be 7.4% in 2024, decreasing gradually to an ultimate rate of 4.4% in 2033. Assumed health care cost trend rates are not expected to have a material effect on the amounts reported.

Future Contributions and Payments

During 2024, we plan to contribute approximately $16.4 to our pension plans and to fund our retiree health care payments as incurred. Projected benefit payments from the plans as of December 31,2023 were estimated as follows:

YearPension PlansRetiree HealthCare Plan
2024$72.2$1.1
202546.51.1
202636.71.0
202731.51.0
202828.90.9
2029–2033176.94.1
Total projected benefit payments$392.7$9.2

Defined Contribution Plans and Deferred Compensation Plans

We have defined contribution plans covering substantially all permanent United States employees and various other employees throughout the world. With our company-sponsored plans, employees may elect to contribute a portion of their salary to the plans and we match a portion of their contributions up to a maximum percentage of the employee’s salary. In addition, profit sharing contributions are made if a targeted earnings level is reached at management’s discretion. The total expense for our match and any profit sharing contributions was$19.2, $18.4 and $17.3 for the years ended December 31,2023, 2022 and 2021, respectively. In certain countries with statutory defined contribution plans, we pay a percentage of the employees' salary in pension premiums. The total expense for the statutory defined contribution plans was$29.5, $31.4 and $32.2 for the years ended December 31,2023, 2022 and 2021, respectively.

We also have deferred compensation plans in the United States. One of the plans had an asset and liability of $144.2 and $114.4 as of December 31,2023 and 2022, respectively, with the remaining plans holding immaterial amounts of assets and liabilities.

(10)Accumulated Other Comprehensive Loss

The components of accumulated other comprehensive loss, net of tax, were as follows:

December 3120232022
Foreign currency translation$(261.2)$(369.7)
Translation loss on long-term intercompany loans, net of income taxes of $19.1 on both dates(133.6)(132.8)
(Loss) gain on derivative instruments, net of income tax benefit of $(22.7) and $(5.3), respectively(37.6)53.4
Gain on interest rate swap, net of income taxes of $0.3 and $0.4, respectively1.11.4
Defined benefit pension plans, net of income tax benefit of $(23.0) and $(20.4), respectively(36.0)(12.2)
Retiree health care plan, net of income taxes of $2.0 and $1.9, respectively1.31.2
Accumulated other comprehensive loss$(466.0)$(458.7)

(11)Interest and Other Expenses, Net

Interest and other expenses, net consisted of the following:

Year Ended December 31202320222021
Interest expense$79.7$46.9$38.8
Interest income(34.2)(17.9)(12.0)
Foreign exchange loss21.811.95.2
Miscellaneous income, net(17.4)(16.3)(14.7)
Interest and other expenses, net$49.9$24.6$17.3

(12)Derivative Financial Instruments

We are exposed to various market risks relating to our ongoing business operations. The primary market risks, which are managed using derivative instruments, are foreign currency exchange rate risk and interest rate risk. In certain circumstances, we enter into cross-currency swaps and foreign currency forward exchange contracts (“forward contracts”) to reduce the effects of fluctuating foreign currency exchange rates on our cash flows denominated in foreign currencies. Our exposure to market risk for changes in interest rates relates primarily to our long-term debt obligations. We have historically managed interest rate risk through the use of a combination of fixed and variable rate borrowings.

Net Investment Hedges

We use cross-currency swaps, forward contracts and a portion of our foreign currency denominated debt, a non-derivative financial instrument, to protect the value of our net investments in certain of our foreign subsidiaries. For derivative instruments that are designated and qualify as hedges of our net investments in foreign operations, the changes in fair values of the derivative instruments are recognized in foreign currency translation adjustments, a component of accumulated other comprehensive loss (“AOCL”), to offset the changes in the values of the net investments being hedged. For non-derivative financial instruments that are designated and qualify as hedges of net investments in foreign operations, the change in the carrying value of the designated portion of the non-derivative financial instrument due to changes in foreign currency exchange rates is recorded in foreign currency translation adjustments.

The €400.0 ($438.2) notes due June 2027 and the €500.0 ($550.0) notes due June 2026 were designated as a hedge of our net investment in our foreign subsidiaries with a Euro-functional currency as of December 31, 2023.

In September 2019, we entered into a cross-currency swap agreement that net converts fixed-rate Swiss franc (“CHF”) payments to fixed-rate United States dollar payments which matured in September 2022. In September 2022, we entered into a new cross-currency swap agreement that converts fixed-rate Swiss franc ("CHF") payments to fixed-rate United States dollar payments. This swap was designated as a net investment hedge of our foreign subsidiaries with CHF functional currency.

The effect of our net investment hedges on AOCI for the year ended December 31,2023, and 2022 was as follows:

Gain (Loss) Recognized in Other Comprehensive Income
Year Ended December 31,
Instrument20232022
Euro Notes$(30.0)$60.0
Cross-currency swaps(47.7)(4.7)

Cash Flow Hedges

We use cross-currency swaps to hedge the changes in cash flows of certain of our foreign currency denominated debt due to changes in foreign currency exchange rates. For our cross-currency swaps, we record the change in carrying value of the foreign currency denominated debt due to changes in exchange rates into earnings each period. The changes in fair value of the cross-currency swap derivatives are recorded in other comprehensive income (“OCI”) with an immediate reclassification into earnings for the change in fair value attributable to fluctuations in foreign currency exchange rates.

In April 2019, we entered into a cross-currency swap agreement to convert our intercompany fixed-rate, CHF denominated note, including the annual interest payment and the payment of remaining principal at maturity, to a fixed-rate Euro denominated note. The economic effect of the swap agreement is to eliminate the uncertainty of cash flows in CHF associated with the note by fixing the principal at €202.3 with a fixed annual interest rate of 1.256%. This hedging arrangement has been designated as a cash flow hedge. The swap had an original maturity of April 2022, which aligned to the term of the intercompany note. On March 17, 2022, we settled the swap ahead of its maturity date, resulting in a net cash inflow of $19.2. We simultaneously entered into new cross-currency swaps, which we account for as fair value hedges, with maturity dates of April 2024. In September 2019, we entered into a cross-currency swap agreement to convert an additional intercompany fixed-rate CHF note, including the annual interest payment and the payment of remaining principal at maturity, to a fixed-rate Euro denominated note. The economic effect of the swap is identical to the original April 2019 swap, and fixes the principal of €55.4 with a fixed interest rate of 1.143%. The swap matured in September 2022 and we simultaneously entered into new cross-currency swaps, which we account for as fair value hedges, with maturity dates of September 2024. Refer to the "Fair Value Hedge" section below for additional detail.

We use forward currency exchange contracts to hedge the changes in cash flows of certain operational expenses denominated in foreign currency due to changes in foreign currency exchange rates. The changes in fair value of the forward currency exchange contracts derivatives are recorded in AOCI and reclassified into earnings when the underlying operating expense is recognized in earnings.

In September 2021, we entered into a series of forward currency exchange contracts denominated in GBP. The economic effect of the forward is to eliminate the uncertainty in cash flows in GBP associated with a portion of our forecasted IT contract spend in 2022 by fixing the amount at £6.0. Gains and losses from the hedge offset the foreign currency exchange impact of the contracts.

On June 9, 2022, we entered into a forward starting interest rate swap agreement with a notional amount of €300.0 and a fixed rate of 1.936%, which was accounted for as a cash flow hedge, to hedge the interest rate exposure related to our anticipated issuance of €400.0 notes to repay our existing €400.0 notes maturing in September 2022. Upon the issuance of the notes on June 30, 2022, we settled this forward starting interest rate swap, resulting in a gain of $2.0, which was recorded in accumulated other comprehensive income and is amortized over the term of the notes as an offset to interest expense.

We assessed the hedging relationship at the inception of the hedges in order to determine whether the derivatives that are used in the transaction are highly effective in offsetting the cash flows of the hedged item and will continue to assess the relationship on an ongoing basis. We use the hypothetical derivative method in conjunction with regression analysis using a third-party valuation to measure effectiveness of our cross-currency swap agreements and our forward currency exchange contracts.

The following tables present the impact that changes in the fair values of derivatives designated as cash flow hedges had on OCI, AOCL and earnings for the year ended December 31,2023, and 2022:

Gain (Loss) Reclassified
Gain (Loss) Recognized in OCI · from AOCL into Income
Year Ended December 31, · Location of Gain Reclassified · Year Ended December 31,
Instrument20232022from AOCL into Income20232022
Cross-currency swaps$—$3.7Interest and other expenses, net$—$2.8
Foreign currency forward contracts—0.2Selling and administrative expenses—(0.8)
Forward starting interest swap—2.0Interest and other expenses, net0.30.2

We expect the net amount of pre-tax derivative gains and losses included in AOCL on December 31, 2023 to be reclassified into earnings over the next 12 months will not be significant. The actual amount that will be reclassified to earnings will vary due to future currency exchange rates.

Fair Value Hedges

We account for derivatives as fair value hedges when the hedged item is a recognized asset, liability or firm commitment. We use fair value hedges to hedge the changes in cash flows of certain of our foreign currency intercompany denominated notes due to changes in foreign currency exchange rates. We record the change in carrying value of the foreign currency denominated notes due to changes in exchange rates into earnings each period. Gains and losses on the fair value hedges are recorded in earnings, offsetting gains and losses on the hedged item.

In March 2022, we entered into a cross-currency swap agreement to hedge our intercompany fixed-rate, CHF denominated note. The economic effect of the swap agreement is to eliminate the uncertainty of cash flows in CHF associated with the note due to changes in foreign currency exchange rates against our Euro functional subsidiary entity. The cross-currency swap matures in April 2024, which aligns the term of the intercompany note and has a fixed interest rate of 1.05973%.

In September 2022, we entered into a cross-currency swap agreement to hedge our intercompany fixed-rate, CHF denominated note. The economic effect of the swap agreement is to eliminate the uncertainty of cash flows in CHF associated with the note due to changes in foreign currency exchange rates against our Euro functional subsidiary entity. The cross-currency swap matures in September 2024, which aligns the term of the intercompany note and has a fixed interest rate of 1.7975%.

The cross-currency swaps are accounted for as fair value hedges. Gains and losses from the hedge offset the changes in the value of principal on the note due to changes in foreign exchange rates.

The following tables present the impact that the fair value hedges had on our Consolidated Statement of Income for the year ended December 31,2023 and 2022:

Gain (Loss) Recognized in OCI · Gain (Loss) Recognized in Income
Year Ended December 31, · Location of Gain (Loss) · Year Ended December 31,
Instrument20232022Recognized in Income20232022
Intercompany CHF notes$—$—Interest and other expenses, net$(21.0)$(9.4)
Cross-currency swaps(3.8)3.4Interest and other expenses, net21.09.4

Non-Designated Instruments

We also use certain derivatives, which are not designated as hedging instruments, as economic hedges of foreign currency and interest rate exposure. For our forward contracts that are not designated as hedges, any gain or loss resulting from the change in fair value is recognized in current period earnings. These gains or losses are offset by the exposure related to receivables and payables with our foreign subsidiaries and to interest due on our Euro-denominated notes, which is paid annually in June. The effect of our forward contracts that are not designated as hedging instruments on the consolidated statements of operations for the year ended December 31,2023 was as follows:

Location of Gain · Gain (Loss) Recognized in Income
Instrument · Recognized in Income · Year Ended December 31,
2023 · 2022
Foreign currency forward contractsInterest and other expenses, net$4.7$(29.3)

Derivative and Non-Derivative Assets and Liabilities

The following tables present the fair value of derivative and non-derivative assets and liabilities on the Consolidated Balance Sheets as of December 31,2023, and 2022:

Assets
December 31, · December 31,
Balance Sheet Location20232022
Instruments designated as fair value hedges:
Cross-currency swapsAccounts Receivable, net31.713.8
Instruments not designated as hedges:
Foreign currency forward contractsAccounts Receivable, net6.70.2
Total instruments$38.4$14.0
Liabilities
December 31, · December 31,
Balance Sheet Location20232022
Instruments designated as net investment hedges:
Euro Notes due in 2026Long-term debt550.0532.7
Euro Notes due in 2027Long-term debt438.2423.9
Cross-currency swapsAccrued liabilities73.325.8
Instruments not designated as hedges:
Foreign currency forward contractsAccrued liabilities2.3—
Total instruments$1,063.8$982.4

The fair value measurements of these items recorded in our Consolidated Balance Sheets for the years ended December 31, 2023 and 2022 are disclosed in Note 1 to the Consolidated Financial Statements.

(13)Leases

The components of lease expense were as follows:

Year Ended December 31,
202320222021
Operating lease expense$137.4$132.4$140.8
Short-term lease expense4.95.26.0
Other lease expense(a)13.111.820.4
Total lease expense$155.4$149.4$167.2

(a) Other lease expense includes variable lease expense and sublease income.

Other information related to leases was as follows:

Year Ended December 31,
Supplemental Cash Flow Information202320222021
Cash paid for amounts included in the measurement of operating lease liabilities$132.0$127.7$139.6
Operating ROU assets obtained in exchange for lease obligations135.692.570.2
December 31,December 31,
Supplemental Balance Sheet Information20232022
Operating Leases
Operating lease ROU assets$414.0$365.7
Operating lease liabilities - current(a)$100.2$105.5
Operating lease liabilities - long-term323.2266.6
Total operating lease liabilities$423.4$372.1

(a) Operating lease liabilities - current are included in accrued expenses on our Consolidated Balance Sheets.

December 31,
202320222021
Weighted Average Remaining Lease Term
Operating leases5.6 years5.3 years5.1 years
Weighted Average Discount Rate
Operating leases3.8%2.9%2.6%

Maturities of operating lease liabilities as of December 31, 2023 were as follows:

Period Ending December 31, 2023Operating Leases
2024$112.7
202596.7
202674.1
202756.5
202845.7
Thereafter92.1
Total future undiscounted lease payments477.8
Less imputed interest(54.4)
Total operating lease liabilities$423.4

(14)Segment Data

We are organized and managed primarily on a geographic basis. Each country and business unit generally has its own distinct operations and management team, providing services under our global brands and maintains its own financial reports. We have an executive sponsor for each global brand who is responsible for ensuring the integrity and consistency of delivery locally. Each operation reports directly or indirectly through a regional manager to a member of executive management. Given this reporting structure, we operate using the following reporting segments: Americas, which includes United States and Other Americas; Southern Europe, which includes France, Italy and Other Southern Europe; Northern Europe; and APME.

The segments derive a significant majority of their revenues from our staffing and interim services. The remaining revenues within these segments are derived from our outcome-based solutions and consulting services, permanent recruitment services, outplacement services, talent management services and other services. Segment revenues represent sales to external clients. We provide services to a wide variety of clients, none of which individually comprise a significant portion of revenues for us as a whole. Due to the nature of our business, we generally do not have export sales.

Total assets for the segments are reported after the elimination of investments in subsidiaries and intercompany accounts.

Year Ended December 31202320222021
Revenues from Services
Americas:
United States(a)$2,961.6$3,499.3$2,743.3
Other Americas1,453.21,436.41,520.4
4,414.84,935.74,263.7
Southern Europe:
France4,867.14,785.05,171.3
Italy1,708.81,706.91,795.4
Other Southern Europe1,939.42,044.42,380.1
8,515.38,536.39,346.8
Northern Europe3,748.04,048.34,670.5
APME2,322.32,387.32,481.1
19,000.419,907.620,762.1
Intercompany Eliminations(85.9)(80.1)(37.7)
Consolidated(a)$18,914.5$19,827.5$20,724.4
Operating Unit Profit (Loss)
Americas:
United States$100.4$219.2$136.0
Other Americas65.263.459.2
165.6282.6195.2
Southern Europe:
France188.3226.7233.5
Italy124.7122.9115.3
Other Southern Europe44.763.467.5
357.7413.0416.3
Northern Europe(116.7)42.467.8
APME92.687.884.6
499.2825.8763.9
Corporate expenses(153.7)(157.0)(154.3)
Goodwill impairment charges(55.1)(50.0)—
Intangible asset amortization expense(b)(34.6)(37.1)(24.2)
Operating profit255.8581.7585.4
Interest and other expenses, net(49.9)(24.6)(17.3)
Earnings before income taxes$205.9$557.1$568.1

(a) The United States revenues above represent revenues from our company-owned branches and franchise fees received from our franchise operations, which were$11.9,$12.8 and $12.8 for 2023, 2022, and 2021, respectively.

(b) Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.

Year Ended December 31202320222021
Depreciation and Amortization Expense
Americas:
United States$9.5$7.8$6.9
Other Americas2.22.22.4
11.710.09.3
Southern Europe:
France12.710.512.5
Italy2.22.42.5
Other Southern Europe4.44.85.0
19.317.720.0
Northern Europe13.910.710.9
APME6.37.58.3
Corporate expenses2.81.60.7
Intangible asset amortization expense(a)34.637.124.2
$88.6$84.6$73.4

(a) Intangible asset amortization related to acquisitions is excluded from operating costs within the reportable segments and corporate expenses, and shown separately.

As of December 31202320222021
Total Assets
Americas:
United States$3,054.8$3,243.2$3,434.6
Other Americas433.4397.4397.0
3,488.23,640.63,831.6
Southern Europe:
France2,253.62,281.92,353.3
Italy487.0455.3509.7
Other Southern Europe800.4821.2828.2
3,541.03,558.43,691.2
Northern Europe586.3742.91,095.7
APME719.1744.4813.8
Corporate(a)495.6444.1396.6
$8,830.2$9,130.4$9,828.9

(a) Corporate assets include assets that were not used in the operations of any segment, the most significant of which were purchased intangibles and cash.

As of and Year Ended December 31202320222021
Long-lived Assets
Americas:
United States$87.9$79.2$76.9
Other Americas16.514.616.3
104.493.893.2
Southern Europe:
France182.9160.7135.0
Italy50.632.733.6
Other Southern Europe55.960.168.7
289.4253.5237.3
Northern Europe138.0116.5106.6
APME46.152.877.3
Corporate10.79.014.0
$588.6$525.6$528.4

(15)Commitments and Contingencies

Guarantees

We have entered into certain guarantee contracts and stand-by letters of credit that total $745.7 as of December 31,2023 ($696.9 for guarantees and $48.8 for stand-by letters of credit). The guarantees primarily relate to staffing license requirements, operating leases and indebtedness. The stand-by letters of credit mainly relate to workers’ compensation in the United States. If certain conditions were met under these arrangements, we would be required to satisfy our obligation in cash. Due to the nature of these arrangements and our historical experience, we do not expect to make any significant payments under these arrangements.

Litigation

In the normal course of business, the Company is named as a defendant in various legal proceedings in which claims are asserted against the Company. We record accruals for loss contingencies based on the circumstances of each claim, when it is probable that a loss has been incurred as of the balance sheet date and can be reasonably estimated. Although the outcome of litigation cannot be predicted with certainty, we believe the ultimate resolution of these legal proceedings will not have a material effect on our business or financial condition.

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