ACI WORLDWIDE INC
For the period ended Mar 31, 2025. Filed May 8, 2025.
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Mar 31, 2025 · Filed May 8, 2025
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Notes to Condensed Consolidated Financial Statements
(unaudited)
- Condensed Consolidated Financial Statements
The unaudited condensed consolidated financial statements include the accounts of ACI Worldwide, Inc. and its wholly-owned subsidiaries (collectively, the “Company”). All intercompany balances and transactions have been eliminated. The condensed consolidated financial statements as of March 31, 2025, and for the three months ended March 31, 2025 and 2024, are unaudited and reflect all adjustments of a normal recurring nature, which are, in the opinion of management, necessary for a fair presentation, in all material respects, of the financial position and operating results for the interim periods. The condensed consolidated balance sheet as of December 31, 2024, is derived from the audited financial statements.
The condensed consolidated financial statements contained herein should be read in conjunction with the consolidated financial statements and notes thereto contained in the Company’s annual report on Form 10-K for the fiscal year ended December 31, 2024, filed on February 27, 2025. Results for the three months ended March 31, 2025, are not necessarily indicative of results that may be attained in the future.
The preparation of condensed consolidated financial statements in conformity with accounting principles generally accepted in the United States (“U.S. GAAP”) requires management to make judgments, estimates, and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements and the reported amounts of revenues and expenses during the reporting period. These estimates and assumptions are affected by management’s application of accounting policies, as well as uncertainty in the current economic environment. Actual results could differ from those estimates.
Other Current Liabilities
The components of other current liabilities are included in the following table (in thousands):
| March 31, 2025 | December 31, 2024 | |
|---|---|---|
| Vendor financed licenses | $12,717 | $14,462 |
| Operating lease liabilities | 8,402 | 9,265 |
| Income taxes payable | 8,006 | 3,284 |
| Accrued interest | 3,020 | 8,810 |
| Other | 39,582 | 37,987 |
| Total other current liabilities | $71,727 | $73,808 |
Settlement Assets and Liabilities
Individuals and businesses settle their obligations to the Company’s various Biller clients using credit or debit cards or via automated clearing house (“ACH”) payments. The Company creates a receivable for the amount due from the credit or debit card processor and an offsetting payable to the client. Upon confirmation that the funds have been received, the Company settles the obligation to the client. Due to timing, in some instances, the Company may (1) receive the funds into bank accounts controlled by and in the Company’s name that are not disbursed to its clients by the end of the day, resulting in a settlement deposit on the Company’s books and (2) disburse funds to its clients in advance of receiving funds from the credit or debit card processor, resulting in a net settlement receivable position.
Off Balance Sheet Settlement Accounts
The Company also enters into agreements with certain Biller clients to process payment funds on their behalf. When an ACH or automated teller machine network payment transaction is processed, a transaction is initiated to withdraw funds from the designated source account and deposit them into a settlement account, which is a trust account maintained for the benefit of the Company’s clients. A simultaneous transaction is initiated to transfer funds from the settlement account to the intended destination account. These “back to back” transactions are designed to settle at the same time, usually overnight, such that the Company receives the funds from the source at the same time as it sends the funds to their destination. However, due to the transactions being with various financial institutions there may be timing differences that result in float balances. These funds are maintained in accounts for the benefit of the client which is separate from the Company’s corporate assets. As the Company does not take ownership of the funds, these settlement accounts are not included in the Company’s balance sheet. The Company is entitled to interest earned on the fund balances. The collection of interest on these settlement accounts is considered in the
Company’s determination of its fee structure for clients and represents a portion of the payment for services performed by the Company. The amount of settlement funds as of March 31, 2025, and December 31, 2024, was $224.1 million and $267.0 million, respectively.
Fair Value
The fair value of the Company’s Credit Agreement approximates the carrying value due to the floating interest rate (Level 2 of the fair value hierarchy). The Company measures the fair value of its Senior Notes based on Level 2 inputs, which include quoted market prices and interest rate spreads of similar securities. The fair value of the Company’s 5.750% Senior Notes due 2026 (“2026 Notes”) was $401.7 million and $399.2 million as of March 31, 2025, and December 31, 2024, respectively.
The fair values of cash and cash equivalents approximate the carrying values due to the short period of time to maturity (Level 2 of the fair value hierarchy).
Goodwill
In accordance with the Accounting Standards Codification ("ASC") 350, Intangibles – Goodwill and Other, the Company assesses goodwill for impairment annually during the fourth quarter of its fiscal year using October 1 balances or when there is evidence that events or changes in circumstances indicate that the carrying amount of the asset may not be recovered. The Company evaluates goodwill at the reporting unit level, and as discussed in Note 9, Segment Information, during the three months ended March 31, 2025, it realigned Banks and Merchants under a single general manager leading Payment Software. This change also resulted in a change in reporting units - combining Banks and Merchants into Payment Software, while maintaining Biller. As of March 31, 2025, the Company's goodwill balance of $1.2 billion was allocated $809.0 million to Payment Software and $417.0 million to Biller.
Recoverability of goodwill is measured using a discounted cash flow model incorporating discount rates commensurate with the risks involved. Use of a discounted cash flow model is common practice in impairment testing in the absence of available transactional market evidence to determine the fair value. The calculated fair value was substantially in excess of the current carrying value for all reporting units based upon the October 1, 2024, annual impairment test and there have been no indications of impairment in the subsequent periods.
Equity Method Investment
In July 2019, the Company invested $18.3 million for a 30% non-controlling financial interest in a payment technology and services company in India. The Company accounted for this investment using the equity method in accordance with ASC 323, Investments - Equity Method and Joint Ventures, and recorded its share of earnings and losses in the investment on a one-quarter lag basis. The Company had recorded an investment of $18.6 million, included in other noncurrent assets in the condensed consolidated balance sheet as of December 31, 2024. In March 2025, the Company sold its 30% interest for $46.0 million. The Company recognized a gain on the sale of $25.9 million, which is recorded in other, net in the condensed consolidated statements of operations.
Recently Issued Accounting Standards Not Yet Effective
In November 2024, the FASB issued ASU 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses. The amendments in this update will require entities to provide disaggregated disclosures of specific expense categories underlying certain income statement expense line items on an annual and interim basis. ASU 2024-03 is effective for annual periods beginning after December 15, 2026, and early application is permitted for annual financial statements that have not yet been issued or made available for issuance. The Company is currently assessing the impact that the adoption of ASU 2024-03 will have on its financial statement footnote disclosures.
Recently Adopted Accounting Pronouncements
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, to enhance the transparency and decision usefulness of income tax disclosures. The amendments in this update will require disclosure of more disaggregated information about a reporting entity's effective tax rate reconciliation and income taxes paid. ASU 2023-09 is effective for our annual period beginning after December 15, 2024. ASU 2023-09 is expected to impact our income tax disclosures beginning with the consolidated financial statements included in the annual report on Form 10-K for the fiscal year ended December 31, 2025, but is not expected to have an impact on the Company's financial position, results of operations or cash flows.
- Revenue
In accordance with ASC 606, Revenue From Contracts With Customers, revenue is recognized upon transfer of control of promised products and/or services to customers in an amount that reflects the consideration the Company expects to be entitled to in exchange for those products and services. Revenue is recognized net of any taxes collected from customers and subsequently remitted to governmental authorities. See Note 9, Segment Information, for additional information, including disaggregation of revenue based on primary solution category.
Total receivables represent amounts billed and amounts earned that are to be billed in the future (i.e., accrued receivables). Included in accrued receivables are services, software as a service ("SaaS"), and platform as a service ("PaaS") revenues earned in the current period but billed in the following period and amounts due under multi-year software license arrangements with extended payment terms for which the Company has an unconditional right to invoice and receive payment subsequent to invoicing.
Total receivables, net is comprised of the following (in thousands):
| March 31, 2025 | December 31, 2024 | |
|---|---|---|
| Billed receivables | $169,631 | $198,486 |
| Allowance for doubtful accounts | (1,725) | (1,758) |
| Billed receivables, net | 167,906 | 196,728 |
| Current accrued receivables, net | 218,177 | 217,671 |
| Long-term accrued receivables, net | 353,767 | 360,079 |
| Total accrued receivables, net | 571,944 | 577,750 |
| Total receivables, net | $739,850 | $774,478 |
No customer accounted for more than 10% of the Company’s consolidated receivables balance as of March 31, 2025 and December 31, 2024.
Deferred revenue includes amounts due or received from customers for software licenses, maintenance, services, and/or SaaS and PaaS services in advance of recording the related revenue.
Changes in deferred revenue were as follows (in thousands):
| Balance, December 31, 2024 | $94,723 |
|---|---|
| Deferral of revenue | 34,117 |
| Recognition of deferred revenue | (38,543) |
| Foreign currency translation | 589 |
| Balance, March 31, 2025 | $90,886 |
Revenue allocated to remaining performance obligations represents contracted revenue that will be recognized in future periods, which is comprised of deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. This does not include:
Revenue that will be recognized in future periods from capacity overages that are accounted for as a usage-based royalty.
SaaS and PaaS revenue from variable consideration that will be recognized in accordance with the ‘right to invoice’ practical expedient or meets the allocation objective.
Revenue allocated to remaining performance obligations was $661.4 million as of March 31, 2025, of which the Company expects to recognize approximately 51% over the next 12 months and the remainder thereafter.
During the three months ended March 31, 2025, revenue recognized by the Company from performance obligations satisfied in previous periods was $19.6 million.
- Debt
As of March 31, 2025, the Company had $453.1 million, and $400.0 million outstanding under its Term Loans and Senior Notes, respectively. There wasno amount outstanding under the Revolving Credit Facility, with up to $598.1 million of unused borrowings under the Revolving Credit Facility portion of the Credit Agreement, as amended, and up to $1.9 million of unused borrowings under Letter of Credit agreements. The amount of unused borrowings actually available varies in accordance with the terms of the agreement.
Credit Agreement
On February 26, 2024, ACI Worldwide, Inc. (the “Company”) entered into a Refinance Amendment (the “Amendment”) to the Second Amended and Restated Credit Agreement, dated as of April 5, 2019 (as amended, restated, supplemented or otherwise modified from time to time, including by the Amendment, the “Credit Agreement”) among the Company, the subsidiary borrowers from time to time party thereto, the lenders from time to time party thereto, Bank of America, N.A., as administrative agent and a lender, BofA Securities, Inc., PNC Capital Markets LLC, Wells Fargo Securities, LLC, and TD Securities (USA) LLC, as Joint Lead Arrangers and Joint Bookrunners, and the other financial institutions party thereto.
The Amendment (i) provides a senior secured term loan facility (the “Term Loan Facility”) in an aggregate principal amount of $500 million, (ii) provides a senior secured revolving credit facility (the “Revolving Loan Facility” and together with the Term Loan Facility, the “Credit Facilities”) of up to $600 million, and (iii) extends the maturity date of the Facilities to February 26, 2029 (the “Maturity Date”), provided that if any of the Company’s 5.750% Senior Notes due 2026 are outstanding on the date that is 91 days before the maturity thereof (the “Springing Maturity Date”), and the Company does not have sufficient liquidity as of such date, the Maturity Date will be the Springing Maturity Date. The Revolving Loan Facility includes a $35 million sublimit for the issuance of standby letters of credit and a $20 million sublimit for swingline loans. Amounts repaid under the Revolving Facility may be reborrowed.
Borrowings under the Credit Facilities bear interest at a rate equal to, at borrower's option, either (A) a base rate determined by reference to the highest of (1) the rate of interest per annum publicly announced by Bank of America as its prime rate, (2) the federal funds effective rate plus 0.5%, (3) term Secured Overnight Financing Rate ("SOFR") plus 1%, and (4)1% or (B) term SOFR for applicable interest period relevant to such borrowing, in each case plus an applicable margin. The applicable margin for borrowings under the Credit Facilities is, based on the calculation of the applicable consolidated total leverage ratio, between 0.5% to 1.5% with respect to base rate borrowings and between 1.5% and 2.5% with respect to term SOFR rate borrowings. Interest is due and payable monthly. The interest rate in effect for the Credit Facility as of March 31, 2025, was 6.17%.
The Company is also required to pay customary fees under the Credit Facilities, including (a) a commitment fee related to the unutilized commitments under the Revolving Credit Facility, (b) letter of credit fees including fronting fees and commissions on the maximum amount available to be drawn under all outstanding letters of credit, and (c) agency fees.
The Company’s subsidiaries, ACI Worldwide Corp. and ACI Payments, Inc. are co-borrowers under the Credit Agreement. The obligations of the borrowers under the Credit Facilities and the obligations of the Company and its subsidiaries under cash management arrangements entered into with lenders under the Credit Facilities (or affiliates thereof) are jointly and severally guaranteed by the Company and all of its existing and future material domestic subsidiaries, subject to certain exclusions. The obligations of the borrowers in respect of the Credit Facilities are secured by first-priority security interests in substantially all assets of the borrowers, including 100% of the capital stock of each domestic subsidiary of the borrower and 65% of the voting capital stock of each foreign subsidiary that is directly owned by a borrower, in each case subject to certain exclusions set forth in the Credit Agreement.
The Credit Agreement contains customary negative covenants that, among other things, restrict the Company’s ability to incur additional indebtedness, grant additional liens, and make certain acquisitions, investments, asset dispositions, and restricted payments. In addition, the Credit Agreement contains financial covenants that require the Company to maintain, as of the end of any fiscal quarter, (i) a consolidated total net leverage ratio of less than or equal to 4.25 to 1.00, (ii) a consolidated senior secured net leverage ratio of less than or equal to 3.75 to 1.00, and (iii) a minimum consolidated interest coverage ratio of greater than or equal to 3.00 to 1.00, in each case subject to certain exclusions as set forth in the Credit Agreement.
The Credit Agreement also contains certain customary affirmative covenants and events of default. If an event of default, as specified in the Credit Agreement, shall occur and be continuing, the Company may be required to repay all amounts outstanding under the Credit Facilities.
Senior Notes
On August 21, 2018, the Company completed a $400.0 million offering of the 2026 Notes at an issue price of 100% of the principal amount in a private placement for resale to qualified institutional buyers. The 2026 Notes bear interest at an annual rate of 5.750%, payable semi-annually in arrears on February 15 and August 15 of each year. The 2026 Notes will mature on August 15, 2026.
Maturities on debt outstanding as of March 31, 2025, are as follows (in thousands):
| Fiscal Year Ending December 31, | |
|---|---|
| Remainder of 2025 | $28,125 |
| 2026 | 437,500 |
| 2027 | 37,500 |
| 2028 | 37,500 |
| 2029 | 312,500 |
| Thereafter | — |
| Total | $853,125 |
As of March 31, 2025, and at all times during the period, the Company was in compliance with its financial debt covenants.
Total debt is comprised of the following (in thousands):
| March 31, 2025 | December 31, 2024 | |
|---|---|---|
| Term loans | $453,125 | $462,500 |
| Revolving credit facility | — | 70,000 |
| 5.750% Senior notes, due August 2026 | 400,000 | 400,000 |
| Debt issuance costs | (7,274) | (7,923) |
| Total debt | 845,851 | 924,577 |
| Less: current portion of term loans | 37,500 | 37,500 |
| Less: current portion of debt issuance costs | (2,555) | (2,572) |
| Total long-term debt | $810,906 | $889,649 |
Overdraft Facility
In 2019, the Company and ACI Payments, Inc. entered in to an uncommitted overdraft facility with Bank of America, N.A. The overdraft facility bears interest at the federal funds effective rate plus 2.25% based on the Company’s average outstanding balance and the frequency in which overdrafts occur. The overdraft facility acts as a secured loan under the terms of the Credit Agreement to provide an additional funding mechanism for timing differences that can occur in the bill payment settlement process. Amounts outstanding on the overdraft facility are included in other current liabilities in the condensed consolidated balance sheet. As of March 31, 2025 and December 31, 2024, there was $75.0 million available andno amount outstanding on the overdraft facility.
- Software and Other Intangible Assets
The carrying amount and accumulated amortization of the Company's software assets subject to amortization at each balance sheet date are as follows (in thousands):
| March 31, 2025 | December 31, 2024 | |||||
|---|---|---|---|---|---|---|
| Gross Carrying Amount | Accumulated Amortization | Net Balance | Gross Carrying Amount | Accumulated Amortization | Net Balance | |
| Software for internal use | $490,497 | $(406,759) | $83,738 | $488,257 | $(395,364) | $92,893 |
Amortization of software for internal use is computed using the straight-line method over an estimated useful life of generally three toeight years. Software for internal use amortization expense recorded during the three months ended March 31, 2025 and 2024, totaled $15.6 million and $15.5 million, respectively. These software amortization expense amounts are reflected in depreciation and amortization in the condensed consolidated statements of operations.
The carrying amount and accumulated amortization of the Company’s other intangible assets subject to amortization at each balance sheet date are as follows (in thousands):
| March 31, 2025 | December 31, 2024 | |||||
|---|---|---|---|---|---|---|
| Gross Carrying Amount | Accumulated Amortization | Net Balance | Gross Carrying Amount | Accumulated Amortization | Net Balance | |
| Customer relationships | $447,001 | $(286,285) | $160,716 | $444,385 | $(279,008) | $165,377 |
Other intangible assets amortization expense recorded during the three months ended March 31, 2025 and 2024, totaled $5.2 million and $8.5 million, respectively.
Based on capitalized intangible assets as of March 31, 2025, estimated amortization expense amounts in future fiscal years are as follows (in thousands):
| Fiscal Year Ending December 31, | Software Amortization | Other Intangible Assets Amortization |
|---|---|---|
| Remainder of 2025 | $40,022 | $15,751 |
| 2026 | 29,967 | 21,001 |
| 2027 | 10,883 | 20,737 |
| 2028 | 2,636 | 18,338 |
| 2029 | 230 | 17,721 |
| Thereafter | — | 67,168 |
| Total | $83,738 | $160,716 |
- Stock-Based Compensation Plans
Employee Stock Purchase Plan
Shares issued under the 2017 Employee Stock Purchase Plan during the three months ended March 31, 2025 and 2024, totaled 17,412 and 27,550, respectively.
Stock Options
A summary of stock option activity is as follows:
| Number ofShares | Weighted AverageExercise Price ($) | Weighted AverageRemaining ContractualTerm (Years) | Aggregate Intrinsic Valueof In-the-MoneyOptions ($) | |
|---|---|---|---|---|
| Outstanding as of December 31, 2024 | 539,270 | $18.65 | ||
| Exercised | (32,518) | 17.89 | ||
| Outstanding as of March 31, 2025 | 506,752 | $18.69 | 1.25 | $18,251,161 |
| Exercisable as of March 31, 2025 | 506,752 | $18.69 | 1.25 | $18,251,161 |
The total intrinsic value of stock options exercised during the three months ended March 31, 2025 and 2024, was $1.2 million and $0.3 million, respectively. There wereno stock options granted during the three months ended March 31, 2025 or 2024.
Performance Share Awards
During the three months ended March 31, 2025, pursuant to the Company's 2020 Equity and Incentive Compensation Plan, the Company granted performance share awards with a total shareholder return component ("TSRs"). These performance share awards are earned, if at all, based upon achievement, over a specified period that must not be less thanone year and is typically athree-year performance period. The awards have operating performance goals that include (i) adjusted EBITDA metrics and (ii) revenue growth rates as determined by the Company with a TSR multiplier up to plus or minus 20%. Up to 200% of the performance shares could be earned upon achievement of the performance goals, including the multiplier. On a quarterly basis, management evaluates the probability that the threshold performance goals will be achieved, if at all, and the anticipated level of attainment to determine the amount of compensation expense to record in the consolidated financial statements.
A summary of nonvested TSRs is as follows:
| Number ofShares | Weighted AverageGrant Date Fair Value | |
|---|---|---|
| Nonvested as of December 31, 2024 | 952,481 | $35.21 |
| Granted | 459,741 | 59.78 |
| Forfeited | (19,415) | 39.54 |
| Nonvested as of March 31, 2025 | 1,392,807 | $43.26 |
The fair value of TSRs granted during the three months ended March 31, 2025 and 2024, were estimated on the date of grant using the Monte Carlo simulation model, acceptable under ASC 718, Compensation - Stock Compensation, using the following weighted average assumptions:
| Three Months Ended March 31, | ||
|---|---|---|
| 2025 | 2024 | |
| Expected life (years) | 2.3 | 2.7 |
| Risk-free interest rate | 4.0% | 4.4% |
| Expected volatility | 33.2% | 36.8% |
| Expected dividend yield | — | — |
Restricted Share Units
A summary of nonvested restricted share unit awards ("RSUs") is as follows:
| Number ofShares | Weighted AverageGrant Date Fair Value | |
|---|---|---|
| Nonvested as of December 31, 2024 | 1,727,524 | $29.95 |
| Granted | 869,699 | 53.70 |
| Vested | (362,138) | 30.29 |
| Forfeited | (54,138) | 34.87 |
| Nonvested as of March 31, 2025 | 2,180,947 | $39.24 |
During the three months ended March 31, 2025, a total of 362,138 RSUs vested. The Company withheld 128,772 of those shares to pay the employees’ portion of the minimum payroll withholding taxes.
As of March 31, 2025, there was unrecognized compensation expense of $80.3 million related to RSUs and $37.9 million related to TSRs, which the Company expects to recognize over a weighted average period of 2.4 years and 1.9 years, respectively.
The Company recorded stock-based compensation expense recognized under ASC 718 for the three months ended March 31, 2025 and 2024, of $11.6 million and $8.1 million, respectively, with corresponding tax benefits of $1.8 million and $1.4 million, respectively.
- Common Stock and Treasury Stock
In 2005, the board approved a stock repurchase program authorizing the Company, as market and business conditions warrant, to acquire its common stock and periodically authorize additional funds for the program. In June 2024, the board approved the repurchase of the Company's common stock of up to $400.0 million, in place of the remaining purchase amounts previously authorized.
The Company repurchased 264,936 shares for $14.4 million during the three months ended March 31, 2025. Under the program to date, the Company has repurchased 63,132,773 shares for approximately $1.1 billion. As of March 31, 2025, the maximum remaining amount authorized for purchase under the stock repurchase program was $358.1 million.
Subsequent to March 31, 2025, the Company has repurchased additional shares under the repurchase program.
- Earnings (Loss) Per Share
Basic earnings (loss) per share is computed in accordance with ASC 260, Earnings Per Share, based on weighted average outstanding common shares. Diluted earnings (loss) per share is computed based on basic weighted average outstanding common shares adjusted for the dilutive effect of stock options, RSUs, and certain contingently issuable shares for which performance targets have been achieved.
The following table reconciles the weighted average share amounts used to compute both basic and diluted earnings (loss) per share (in thousands):
| Three Months Ended March 31, | ||
|---|---|---|
| 2025 | 2024 | |
| Weighted average shares outstanding: | ||
| Basic weighted average shares outstanding | 105,350 | 106,799 |
| Add: Dilutive effect of stock options, RSUs, and contingently issuable shares | 1,477 | — |
| Diluted weighted average shares outstanding | 106,827 | 106,799 |
The diluted earnings (loss) per share computation excludes 1.4 million and 4.4 million options to purchase shares, RSUs, and contingently issuable shares during the three months ended March 31, 2025 and 2024, respectively, as their effect would be anti-dilutive.
Common stock outstanding as of March 31, 2025, and December 31, 2024, was 105,273,273 and 105,254,913, respectively.
- Other, Net
Other, net is primarily comprised of foreign currency transaction gains and losses and, for the three months ended March 31, 2025, the $25.9 million gain on the sale of the Company's equity method investment. Other, net was $23.7 million of income and $2.0 million of expense for the three months ended March 31, 2025 and 2024, respectively.
- Segment Information
In 2025, the Company made a change in organizational structure to align with its strategic direction. As a result of this change, the Company reassessed its segment reporting structure due to changes in leadership structure and how the Company's chief operating decision maker ("CODM") assesses the Company's performance and allocates resources. Beginning in the first quarter of 2025, the Company reports financial performance based on its new operating segments, Payment Software, which includes bank and merchant customers, and Biller. The Company continues to use Segment Adjusted EBITDA as a measure of segment profitability.
The Company’s Chief Executive Officer is also the chief operating decision maker. The CODM, together with other senior management personnel, focus their review on consolidated financial information and the allocation of resources based on operating results, including revenues and Segment Adjusted EBITDA, for each segment, separate from corporate operations. No operating segments have been aggregated to form the reportable segments.
Payment Software. Payment Software drives payments orchestration for banks and merchants. ACI provides payment solutions to large and mid-size banks globally for retail banking, digital, and other payment services. These solutions transform banks’ complex payment environments to speed time to market, reduce costs, and deliver a consistent experience to customers across channels while enabling them to prevent and rapidly react to fraudulent activity. In addition, they enable banks to meet the requirements of different real-time payments schemes and to quickly create differentiated products to meet consumer, business, and merchant demands. ACI’s support of merchants globally includes Tier 1 and Tier 2 merchants (in-store and online), payment service providers, independent selling organizations, value-added resellers, and acquirers who service them. These customers operate in a variety of verticals, including general retail, grocery, hospitality, dining, travel and ticketing, fuel, telecommunications, and others. The Company's solutions provide merchants with a secure, omnichannel payments platform that gives them flexibility and independence. The Company also offers secure solutions to online-only merchants that provide consumers with a convenient and seamless way to shop.
Biller. Within the Biller segment, ACI provides electronic bill presentment and payment services to companies operating in the consumer finance, insurance, healthcare, higher education, utility, government, mortgage, subscription provider, and telecommunications categories. The solutions enable these customers to support a wide range of payment options and provide a convenient consumer payments experience that drives consumer loyalty and increases revenue. ACI also provides fraud abuse protection to its Biller customers leveraging its proven AI, human, and data capabilities.
Revenue is attributed to the reportable segments based upon customer and product. Expenses are attributed to the reportable segments in one of three methods: (1) direct costs of the segment, (2) labor costs that can be attributed based upon time tracking for individual projects, or (3) costs that are allocated. Allocated costs are generally marketing and sales related activities.
Segment Adjusted EBITDA is the measure reported to the CODM for purposes of making decisions on allocating resources and assessing the performance of the Company’s segments, including budget and forecast-to-actual variances, and, therefore, Segment Adjusted EBITDA is presented in conformity with ASC 280, Segment Reporting. Segment Adjusted EBITDA is defined as earnings from operations before interest, income tax expense (benefit), depreciation and amortization (“EBITDA”) adjusted to exclude net other income (expense).
Corporate and unallocated expenses includes global facilities and information technology costs and long-term product roadmap expenses in addition to corporate overhead costs that are not allocated to reportable segments. The overhead costs relate to human resources, finance, legal, accounting, and merger and acquisition activity. These costs along with depreciation and amortization and stock-based compensation are not considered when management evaluates segment performance.
The following is selected financial data for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended March 31, 2025 | ||||
|---|---|---|---|---|
| Payment Software · Biller · Total | ||||
| Revenue | $200,725 | $193,840 | $394,565 | |
| Less: | ||||
| Interchange (a) | — | 130,828 | 130,828 | |
| Global technology and innovation (b) | 64,667 | 13,236 | 77,903 | |
| Other segment items (c) | 29,497 | 18,881 | 48,378 | |
| Segment Adjusted EBITDA | $106,561 | $30,895 | $137,456 | |
| Reconciliation of income before income taxes | ||||
| Depreciation and amortization | (23,985) | |||
| Stock-based compensation expense | (11,627) | |||
| Corporate and unallocated expenses | (43,328) | |||
| Interest, net | (10,619) | |||
| Other, net | 23,740 | |||
| Income before income taxes | $71,637 | |||
| Three Months Ended March 31, 2024 | ||||
| Payment Software · Biller · Total | ||||
| Revenue | $141,157 | $174,862 | $316,019 | |
| Less: | ||||
| Interchange (a) | — | 112,394 | 112,394 | |
| Global technology and innovation (b) | 60,432 | 11,983 | 72,415 | |
| Other segment items (c) | 28,436 | 19,748 | 48,184 | |
| Segment Adjusted EBITDA | $52,289 | $30,737 | $83,026 | |
| Reconciliation of loss before income taxes | ||||
| Depreciation and amortization | (27,609) | |||
| Stock-based compensation expense | (8,099) | |||
| Corporate and unallocated expenses | (37,758) | |||
| Interest, net | (15,001) | |||
| Other, net | (2,025) | |||
| Loss before income taxes | $(7,466) | |||
(a) Interchange – Interchange costs include all payment card interchange fees, amounts payable to banks, and payment card processing fees associated with providing services to Biller customers.
(b) Global Technology & Innovation – (“GTI”) costs include the costs of maintaining software products, as well as the costs required to deliver, install, and support software at customer sites. It also includes maintenance costs, which are the efforts associated with providing the customer with upgrades, 24-hour help desk, post go-live (remote) support, and production-type support for software that was previously installed at a customer location. GTI includes costs to provide SaaS and PaaS services including our data center operations. Service costs including human resource and other incidental costs such as travel and training required for both pre go-live and post go-live support. Such efforts include project management, delivery, product customization and implementation, installation support, consulting, configuration, and on-site support. GTI also includes research and development expenses which are primarily human resource costs related to the creation of new products, improvements made to existing products, as well as compatibility with new operating system releases and generations of hardware.
(c) Other segment items – other includes selling and marketing, product management, third-party royalties and other cost of goods sold excluding interchange. Selling and marketing costs, which are the costs related to selling our products to current and prospective customers as well as the costs related to promoting the Company, its products and the research efforts required to measure customers’ future needs and satisfaction levels. Selling costs are primarily the human resource and travel costs related to the effort expended to license our products and services to current and potential clients within defined territories and/or industries as well as the management of the overall relationship with customer accounts. Selling costs also include the costs associated with assisting distributors in their efforts to sell our products and services in their respective local markets. Product management costs are primarily the human resource costs related to developing and documenting our product requirements.
Assets are not allocated to segments, and the Company’s CODM does not evaluate operating segments using discrete asset information.
The following is revenue by primary solution category for the Company’s reportable segments for the periods indicated (in thousands):
| Three Months Ended March 31, 2025 | ||||
|---|---|---|---|---|
| Payment Software · Biller · Total | ||||
| Primary Solution Categories | ||||
| Bill Payments | $— | $193,840 | $193,840 | |
| Merchant Payments | 37,659 | $37,659 | ||
| Fraud Management | 9,574 | — | $9,574 | |
| Real-Time Payments | 25,738 | — | $25,738 | |
| Issuing and Acquiring | 127,754 | — | $127,754 | |
| Total | $200,725 | $193,840 | $394,565 | |
| Three Months Ended March 31, 2024 | ||||
| Payment Software · Biller · Total | ||||
| Primary Solution Categories | ||||
| Bill Payments | $— | $174,862 | $174,862 | |
| Merchant Payments | 35,728 | — | 35,728 | |
| Fraud Management | 11,507 | — | 11,507 | |
| Real-Time Payments | 24,748 | — | 24,748 | |
| Issuing and Acquiring | 69,174 | — | 69,174 | |
| Total | $141,157 | $174,862 | $316,019 | |
| Three Months Ended March 31, | ||
|---|---|---|
| 2025 | 2024 | |
| Payment Software | ||
| Software as a service and platform as a service | $43,243 | $40,870 |
| License | 84,493 | 29,973 |
| Maintenance | 48,642 | 47,754 |
| Services | 24,347 | 22,560 |
| Total | $200,725 | $141,157 |
| Biller | ||
| Software as a service and platform as a service | $193,840 | $174,862 |
| Total | $193,840 | $174,862 |
The following is the Company's revenue by geographic location for the periods indicated (in thousands):
| Three Months Ended March 31, | ||
|---|---|---|
| 2025 | 2024 | |
| Revenue | ||
| United States | $236,754 | $228,107 |
| Other | 157,811 | 87,912 |
| Total | $394,565 | $316,019 |
The following is the Company’s long-lived assets by geographic location for the periods indicated (in thousands):
| March 31, 2025 | December 31, 2024 | |
|---|---|---|
| Long-lived Assets | ||
| United States | $1,145,477 | $1,169,965 |
| Other | 772,404 | 791,793 |
| Total | $1,917,881 | $1,961,758 |
No single customer accounted for more than 10% of the Company’s consolidated revenues during the three months ended March 31, 2025 and 2024. No other country outside the United States accounted for more than 10% of the Company's consolidated revenues during the three months ended March 31, 2025 and 2024.
- Income Taxes
For the three months ended March 31, 2025, the Company's effective tax rate was 18%. The Company reported a tax charge on pretax income, with foreign entities recognizing earnings of $80.2 million. The effective tax rate for the three months ended March 31, 2025, was positively impacted by excess tax deductions on stock-based compensation expense.
For the three months ended March 31, 2024, the Company's effective tax rate was negative 4%. The Company reported a tax charge on an overall pretax loss, with foreign entities reporting losses of $11.1 million. The effective tax rate for the three months ended March 31, 2024, was negatively impacted by excess tax limitations on stock-based compensation expense.
The Company’s effective tax rate could fluctuate on a quarterly basis due to the occurrence of significant and unusual or infrequent items, such as vesting of stock-based compensation or foreign currency gains and losses. The Company’s effective tax rate could also fluctuate due to changes in the valuation of its deferred tax assets or liabilities, or by changes in tax laws, regulations, accounting principles, or interpretations thereof. In addition, the Company is occasionally subject to examination of its income tax returns by tax authorities in the jurisdictions it operates. The Company regularly assesses the likelihood of adverse outcomes resulting from these examinations to determine the adequacy of its provision for income taxes.
As of March 31, 2025, and December 31, 2024, the amount of unrecognized tax benefits for uncertain tax positions was $21.1 million and $21.0 million, respectively, excluding related liabilities for interest and penalties of $0.4 million.
The Company believes it is reasonably possible that the total amount of unrecognized tax benefits will decrease within the next 12 months by approximately $0.8 million, due to the settlement of various audits and the expiration of statutes of limitation.
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.