CAPITAL ONE FINANCIAL CORP

Consumer Banking Business

The primary sources of revenue for our Consumer Banking business are net interest income from loans and deposits as well as service charges and customer-related fees, including revenue from processing transactions on the Global Payment Network. Expenses primarily consist of operating costs and the provision for credit losses.

Our Consumer Banking business generated income from continuing operations, net of tax, of $420 million and $1.1 billion in the third quarter and first nine months of 2025, respectively, and $403 million and $1.3 billion in the third quarter and first nine months of 2024, respectively.

Table 10 summarizes the financial results of our Consumer Banking business and displays selected key metrics for the periods indicated.

Table 10: Consumer Banking Business Results

(1)Average yield is calculated based on annualized interest income for the period divided by average loans during the period and does not include any allocations, such as funds transfer pricing.

(2)Nonperforming assets primarily consist of nonperforming loans and repossessed assets. The total nonperforming asset rate is calculated based on total nonperforming assets divided by the combined period-end total loans held for investment and repossessed assets.

Key factors affecting the results of our Consumer Banking business for the third quarter and first nine months of 2025 compared to the third quarter and first nine months of 2024, and changes in financial condition and credit performance between September 30, 2025 and December 31, 2024 include the following:

•Net Interest Income: Net interest income increased by $329 million to $2.4 billion in the third quarter of 2025 and increased by $398 million to $6.5 billion in the first nine months of 2025 primarily driven by higher deposits as a result of the Transaction and higher average loan balances in our auto business.

•Non-Interest Income: Non-interest income increased by $293 million to $475 million in the third quarter of 2025 and increased by $539 million to $1.1 billion in the first nine months of 2025 primarily driven by the impacts of acquiring the Global Payment Network in the Transaction.

•Provision for Credit Losses: Provision for credit losses decreased by $11 million to $340 million in the third quarter of 2025 and decreased by $214 million to $893 million in the first nine months of 2025 primarily driven by favorable credit performance in our auto loan portfolio.

•Non-Interest Expense: Non-interest expense increased by $610 million to $1.9 billion in the third quarter of 2025 primarily driven by the impacts of the Transaction and continued investments in technology. Non-interest expense

increased by $1.4 billion to $5.2 billion in the first nine months of 2025 primarily driven by the impacts of the Transaction, an increase in the litigation accrual, and continued investments in technology.

•Period-end loans held for investment increased by $5.1 billion to $83.2 billion as of September 30, 2025 from December 31, 2024 primarily driven by growth in our auto loan portfolio.

•Average loans held for investment increased by $6.1 billion to $82.3 billion in the third quarter of 2025 compared to the third quarter of 2024 and increased by $4.7 billion to $80.3 billion in the first nine months of 2025 compared to the first nine months of 2024 primarily driven by growth in our auto loan portfolio.

Deposits:

•Period-end deposits increased by $98.4 billion to $416.8 billion as of September 30, 2025 from December 31, 2024 primarily driven by the Transaction and continued growth from our national banking strategy. The Transaction contributed $91.7 billion in deposits as of the Closing Date.

Net Charge-Off and Delinquency Metrics:

•The net charge-off rate decreased by 53 bps to 1.58% in the third quarter of 2025 compared to the third quarter of 2024 and decreased by 51 bps to 1.49% in the first nine months of 2025 compared to the first nine months of 2024 primarily driven by favorable credit performance in our auto loan portfolio.

•The 30+ day delinquency rate decreased by 120 bps to 5.53% as of September 30, 2025 compared to December 31, 2024.