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CAPITAL ONE FINANCIAL CORP

For the period ended Dec 31, 2023. Filed Feb 23, 2024.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 23, 2024

COF$195.84-1.4%Stored close · as of Nov 10, 2026

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Contents

Domestic Card Business Results

Domestic Card Business

The Domestic Card business generated net income from continuing operations of $3.3 billion, $4.7 billion and $7.3 billion in 2023, 2022 and 2021, respectively. In 2023, 2022 and 2021, the Domestic Card business accounted for greater than 90% of total net revenue of our Credit Card business.

Table 8.1 summarizes the financial results for our Domestic Card business and displays selected key metrics for the periods indicated.

Table 8.1: Domestic Card Business Results

Year Ended December 31, · Change
(Dollars in millions, except as noted) · 2023 · 2022 · 2021 · 2023 vs. 2022 · 2022 vs. 2021
Selected income statement data:
Net interest income$18,610$15,616$12,91619%21%
Non-interest income5,6725,3634,532618
Total net revenue(1)24,28220,97917,4481620
Provision (benefit) for credit losses8,2684,020(868)106**
Non-interest expense11,64810,8278,712824
Income from continuing operations before income taxes4,3666,1329,604(29)(36)
Income tax provision1,0301,4532,266(29)(36)
Income from continuing operations, net of tax$3,336$4,679$7,338(29)(36)
Selected performance metrics:
Average loans held for investment$135,213$114,506$95,8181820
Average yield on loans(2)18.46%16.07%14.49%239bps158bps
Total net revenue margin(3)17.9418.2817.85(34)43
Net charge-offs$6,164$2,833$1,820118%56%
Net charge-off rate4.56%2.47%1.90%209bps57bps
Purchase volume$605,664$568,752$487,2976%17%
(Dollars in millions, except as noted)December 31, 2023December 31, 2022Change
Selected period-end data:
Loans held for investment$147,666$131,58112%
30+ day performing delinquency rate4.61%3.43%118bps
Allowance for credit losses$11,261$9,16523%
Allowance coverage ratio7.63%6.97%66bps

(1)We recognize finance charges and fee income on open-ended loans in accordance with the contractual provisions of the credit arrangements and charge off any uncollectible amounts. Finance charges and fees charged off as uncollectible are reflected as a reduction in total net revenue.

(2)Average yield is calculated based on interest income for the period divided by average loans during the period and does not include any allocations, such as funds transfer pricing.

(3) Total net revenue margin is calculated based on total net revenue for the period divided by average loans during the period.

** Not meaningful

Because our Domestic Card business accounts for the substantial majority of our Credit Card business, the key factors driving the results are similar to the key factors affecting our total Credit Card business. Net income for our Domestic Card business decreased in 2023 compared to 2022 primarily driven by:

Higher provision for credit losses primarily driven by loan growth and continued credit normalization.

66Capital One Financial Corporation (COF)

Higher non-interest expense primarily driven by increased operating expenses, including salaries and associate benefits.

These drivers were partially offset by:

Higher net interest income primarily driven by higher average loan balances and margins.

Higher non-interest income primarily driven by higher net interchange fees due to an increase in purchase volume and gains on our deferred compensation plan investments.

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