Skip to main content

ALLSTATE CORP

For the period ended Sep 30, 2024. Filed Oct 30, 2024.

View on SEC.gov

About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Sep 30, 2024 · Filed Oct 30, 2024

ALL$254.81-4.5%Stored close · as of Nov 6, 2026

Extracted filing text, with the paragraph anchors used by the comparison.

See the whole filing, with its images and exhibits

Allstate Protection

Allstate Protection Segment

Underwriting results
Three months ended September 30,Nine months ended September 30,
($ in millions)2024202320242023
Premiums written$14,707$13,304$42,169$37,707
Premiums earned$13,694$12,270$39,933$35,826
Other revenue5313931,4021,135
Claims and claims expense(10,190)(9,995)(30,182)(31,747)
Amortization of DAC(1,696)(1,533)(4,977)(4,481)
Other costs and expenses(1,709)(1,332)(4,661)(3,858)
Restructuring and related charges(23)(74)(45)(121)
Amortization of purchased intangibles(52)(60)(154)(175)
Underwriting income (loss)$555$(331)$1,316$(3,421)
Catastrophe losses$1,703$1,181$4,554$5,568

Underwriting income was $555 million in the third quarter of 2024 compared to underwriting loss of $331 million in the third quarter of 2023 due to increased premiums earned and lower non-catastrophe losses, partially offset by higher catastrophe losses and advertising costs. Underwriting income was $1.32 billion in the first nine months of 2024 compared to underwriting loss of $3.42 billion in the first nine months of 2023 due to increased premiums earned and lower losses, partially offset by higher advertising costs. As auto profitability improves, we are increasing advertising, expanding customer access and delivering personalized affordable, simple and connected consumer offerings to support growth.

Change in underwriting results from prior year period - three months ended

($ in millions)

Change in underwriting results from prior year period - nine months ended

($ in millions)

52 www.allstate.com

Underwriting income (loss) by line of business
Three months ended September 30,Nine months ended September 30,
($ in millions)2024202320242023
Auto$486$(178)$1,207$(1,202)
Homeowners60(131)249(1,972)
Other personal lines(18)6(66)(153)
Commercial lines(16)(60)(224)(181)
Other business lines (1)402814078
Answer Financial34109
Total$555$(331)$1,316$(3,421)

(1)Other business lines represents commissions earned and other costs and expenses for Ivantage, non-proprietary life and annuity products, and lender-placed products.

Premium measures and statistics include PIF, new issued applications, average premiums and renewal ratio to analyze our premium trends. Premiums written is the amount of premiums charged for policies issued during a reporting period. Premiums are considered earned and are included in the financial results on a pro-rata basis over the policy period. The portion of premiums written applicable to the unexpired term of the policies is recorded as unearned premiums on our Condensed Consolidated Statements of Financial Position.

Premiums written by line of business
Three months ended September 30,Nine months ended September 30,
($ in millions)2024202320242023
Auto$9,539$8,770$28,180$25,388
Homeowners4,0733,52510,7929,440
Other personal lines8176762,3221,899
Commercial lines104140411567
Other business lines174193464413
Total premiums written$14,707$13,304$42,169$37,707
Premiums earned by line of business
Three months ended September 30,Nine months ended September 30,
($ in millions)2024202320242023
Auto$9,270$8,345$27,127$24,374
Homeowners3,4032,9699,8128,662
Other personal lines7186082,0781,757
Commercial lines151194478628
Other business lines152154438405
Total premiums earned$13,694$12,270$39,933$35,826
Reconciliation of premiums written to premiums earned
Three months ended September 30,Nine months ended September 30,
($ in millions)2024202320242023
Total premiums written$14,707$13,304$42,169$37,707
(Increase) decrease in unearned premiums(1,075)(1,082)(2,233)(1,962)
Other6248(3)81
Total premiums earned$13,694$12,270$39,933$35,826
Policies in force by line of business
As of September 30,
(In thousands)20242023
Auto24,99825,376
Homeowners7,4837,297
Other personal lines4,8774,884
Commercial lines238296
Total37,59637,853

Third Quarter 2024 Form 10-Q 53

Auto insurance premiums written increased 8.8% or $769 million in the third quarter of 2024 compared to the third quarter of 2023 and 11.0% or $2.79 billion in the first nine months of 2024 compared to the first nine months of 2023, primarily due to the following factors:

Increased average premiums driven by rate increases. In the nine months ended September 30, 2024:

–Rate increases of 9.1% were taken for Allstate brand in 49 locations, resulting in total estimated Allstate brand insurance premium impact of 6.3%

–Rate increases of 10.1% were taken for National General brand in 44 locations, resulting in total estimated National General brand insurance premium impact of 7.8%

In 2024, we have removed underwriting restrictions in areas that represent the majority of Allstate brand countrywide premiums, which is expected to increase premiums written and PIF. In locations not

achieving acceptable returns, we expect to continue to pursue targeted rate increases for both Allstate and National General brands. In states where we are achieving acceptable returns, we plan to take rates that keep pace with increasing costs. See Note 8 for additional details on actions taken related to Adirondack Insurance Exchange and New Jersey Skylands Insurance Association

PIF decreased 1.5% or 378 thousand to 24,998 thousand as of September 30, 2024 compared to September 30, 2023

Renewal ratio for Allstate brand decreased 0.2 points and increased 0.1 point in the third quarter and the first nine months of 2024, respectively, compared to the third quarter and first nine months of 2023

Increased new issued applications in all channels

Auto premium measures and statistics
Three months ended September 30,Nine months ended September 30,
20242023Change20242023Change
New issued applications (in thousands)
Allstate Protection by channel
Exclusive agency channel67558216.0%1,9081,7459.3%
Direct channel62039855.81,6681,27630.7
Independent agency channel59752513.71,7141,49614.6
Total new issued applications1,8921,50525.7%5,2904,51717.1%
Allstate brand average premium$852$77210.4%$839$74512.6%
Allstate brand renewal ratio (%)84.784.9(0.2)85.585.40.1

Homeowners insurance premiums written increased 15.5% or $548 million in the third quarter of 2024 compared to the third quarter of 2023 and increased 14.3% or $1.35 billion in the first nine months of 2024 compared to the first nine months of 2023, primarily due to the following factors:

Higher Allstate brand average premiums from implemented rate increases, combined with policies in force growth

In the nine months ended September 30, 2024, rate increases of 14.0% were taken for Allstate brand in 34 locations, resulting in total estimated Allstate brand insurance premium impact of 7.6%

In the nine months ended September 30, 2024, rate increases of 14.5% were taken for National General brand in 30 locations, resulting in total estimated National General brand insurance premium impact of 6.1%

Increased new issued applications in the exclusive agency and direct channels

Renewal ratio for Allstate brand increased 0.4 points and 0.7 points in the third quarter and the

first nine months of 2024, respectively, compared to the third quarter and first nine months of 2023

Policy growth is being reduced in states and lines of business that are underperforming. We are no longer writing new homeowners business in California, New Jersey and Florida, and are non-renewing certain policies in Florida. We may not be able to grow in certain states without regulatory or legislative reforms that enable customers to be provided coverage at appropriate risk adjusted returns.

National General policy growth may be negatively impacted to improve underwriting margins to targeted levels through underwriting and rate actions. See Note 8 for additional details on actions taken related to Adirondack Insurance Exchange and New Jersey Skylands Insurance Association.

54 www.allstate.com

Homeowners premium measures and statistics
Three months ended September 30,Nine months ended September 30,
20242023Change20242023Change
New issued applications (in thousands)
Allstate Protection by channel
Exclusive agency channel26021123.2%71960918.1%
Direct channel392277.3966060.0
Independent agency channel6369(8.7)172178(3.4)
Total new issued applications36230219.9%98784716.5%
Allstate brand average premium$2,050$1,85110.8%$1,991$1,79211.1%
Allstate brand renewal ratio (%)87.286.80.487.286.50.7

Other personal lines premiums written increased 20.9% or $141 million in the third quarter of 2024 compared to the third quarter of 2023 and increased 22.3% or $423 million in the first nine months of 2024 compared to the first nine months of 2023 primarily due to increases in involuntary auto policies purchased from other carriers by National General and landlords policies for Allstate brand. We are no longer writing new condominium business in California and Florida, and we are non-renewing certain policies in Florida, which may negatively impact premiums.

Commercial lines premiums written decreased 25.7% or $36 million in the third quarter of 2024 compared to the third quarter of 2023 and decreased 27.5% or $156 million in the first nine months of 2024 compared to the first nine months of 2023 primarily due to the strategic decision for the Allstate brand to stop writing new business and non-renew certain policies. We are committed to offering comprehensive

commercial products to customers through our exclusive agency, independent agency and direct channels, with solutions offered by the National General brand, NEXT Insurance and other brokered solutions.

Other business lines premiums written decreased 9.8% or $19 million in the third quarter of 2024 compared to the third quarter of 2023 primarily driven by the loss of certain direct lender clients. Other business lines premiums written increased 12.3% or $51 million in the first nine months of 2024 compared to the first nine months of 2023 due to growth in business placed by agents.

GAAP operating ratios include loss ratio, expense ratio and combined ratio to analyze our profitability trends. Frequency and severity statistics are used to describe the trends in loss costs.

Combined ratios by line of business
Loss ratio · Expense ratio (2) · Combined ratio
2024 · 2023 · 2024 · 2023 · 2024 · 2023
Three months ended September 30,
Auto71.981.422.920.794.8102.1
Homeowners76.382.421.922.098.2104.4
Other personal lines (1)96.278.66.320.4102.599.0
Commercial lines84.8102.025.828.9110.6130.9
Other business lines72.449.31.3(3)32.573.781.8
Total74.481.521.521.295.9102.7
Impact of amortization of purchased intangibles0.40.50.40.5
Impact of restructuring and related charges0.10.60.10.6
Nine months ended September 30,
Auto73.884.221.820.795.6104.9
Homeowners75.9101.821.621.097.5122.8
Other personal lines (1)91.588.411.720.3103.2108.7
Commercial lines120.1103.226.825.6146.9128.8
Other business lines55.748.112.332.668.080.7
Total75.688.621.120.996.7109.5
Impact of amortization of purchased intangibles0.40.50.40.5
Impact of restructuring and related charges0.10.30.10.3

(1)Expense ratio includes other revenue of $97 million and $161 million for the three and nine months ended September 30, 2024, respectively, compared to $16 million and $33 million for the three and nine months ended September 30, 2023, respectively, for fees on involuntary auto policies.

(2)Other revenue is deducted from operating costs and expenses in the expense ratio calculation.

(3)Includes anticipated return commissions on lender-placed business due to increased losses.

Third Quarter 2024 Form 10-Q 55

Loss ratios by line of business
Loss ratioEffect of catastrophe losses (1)Effect of prior year reserve reestimatesEffect of catastrophe losses included in prior year reserve reestimates
20242023202420232024202320242023
Three months ended September 30,
Auto71.981.43.02.6(0.7)0.4(0.1)0.1
Homeowners76.382.436.229.6(0.4)2.1—0.6
Other personal lines96.278.623.89.77.1(2.3)(0.4)(1.8)
Commercial lines84.8102.05.35.20.79.8—3.1
Other business lines72.449.39.213.0(1.9)0.7——
Total74.481.512.49.6(0.2)0.8(0.1)0.1
Nine months ended September 30,
Auto73.884.22.72.7(1.1)0.4(0.1)(0.1)
Homeowners75.9101.834.752.1(3.9)1.6(2.8)0.7
Other personal lines91.588.417.019.17.9(0.5)(0.3)(1.3)
Commercial lines120.1103.22.94.333.38.1(1.0)1.4
Other business lines55.748.19.89.40.22.9——
Total75.688.611.415.5(1.0)0.8(0.8)—

(1)The ten-year average effect of catastrophe losses on the total combined ratio was 9.0 points and 9.9 points in the third quarter and first nine months of 2024, respectively.

Auto underwriting quarterly results
2024 · 2023 · 2022
($ in millions, except ratios)Q3Q2Q1Q4Q3Q2Q1Q4Q3Q2Q1
Underwriting income (loss)$486$370$351$93$(178)$(678)$(346)$(974)$(1,315)$(578)$(147)
Loss ratio71.974.275.478.581.487.983.490.695.384.977.6
Effect of prior year non-catastrophe reserve reestimates on combined ratio(0.6)(1.9)(0.7)1.70.31.4(0.1)2.38.53.82.1

Frequency and severity are influenced by:

Supply chain disruptions and labor shortages

Mix of repairable losses and total losses

Value of total losses due to changes in used car prices

Changes in medical inflation and consumption

Number of claims with attorney representation

Labor and part cost increases

Changes in commuting activity

Driving behavior (e.g., speed, time of day) impacting severity and mix of claim types

Organizational and process changes impacting claim opening and closing practices and shifts in timing, if any, can impact comparisons to prior periods

The quarterly auto loss ratio has been more variable due to these and additional factors discussed below.

Auto loss ratio decreased 9.5 and 10.4 points in the third quarter and first nine months of 2024, respectively, compared to the same periods of 2023 driven by increased earned premiums and lower non-catastrophe losses. Estimated report year 2024 incurred claim severity for Allstate brand increased compared to report year 2023 for major coverages due to higher repair costs, a higher mix of total losses, an

increase in claims with attorney representation, higher medical consumption, and inflation. Gross claim frequency decreased relative to the prior year. We continue to enhance our claims practices to manage loss costs by increasing resources and expanding re-inspections, accelerating resolution of bodily injury claims, and negotiating improved vendor services and parts agreements.

Homeowners loss ratio decreased 6.1 points in the third quarter of 2024 compared to the same period of 2023 primarily due to increased premiums earned and lower non-catastrophe losses. Homeowners loss ratio decreased 25.9 points in the first nine months of 2024 compared to the same period of 2023 primarily due to lower losses and increased premiums earned.

Gross claim frequency decreased in the third quarter and first nine months of 2024 compared to the same periods of 2023 due to fewer claims reported related to water and wind/hail perils. Paid claim severity decreased in the third quarter of 2024 compared to the same period of 2023 due to lower losses from water and wind/hail perils. Paid claim severity increased in the first nine months of 2024 compared to the same period of 2023 due to inflationary loss cost pressure driven by increases in labor and materials costs. Homeowners paid claim severity can be impacted by both the mix of perils and the magnitude of specific losses paid during the quarter.

56 www.allstate.com

Other personal lines loss ratio increased 17.6 and 3.1 points in the third quarter and first nine months of 2024, respectively, compared to the same periods of 2023 primarily due to higher losses and unfavorable reserve development, partially offset by increased premiums earned.

Commercial lines loss ratio decreased 17.2 points in the third quarter of 2024 compared to the same period of 2023, primarily due to lower non-catastrophe losses, partially offset by premiums earned decreasing as a result of the strategic decision for the Allstate brand to stop writing new business and non-renew certain policies. Commercial lines loss ratio increased 16.9 points in the first nine months of 2024 compared to the same period of 2023, primarily due to Allstate brand strategy changes and unfavorable reserve development related to the shared economy business, partially offset by lower non-catastrophe losses.

Other business lines loss ratio increased 23.1 and 7.6 points in the third quarter and first nine months of 2024, respectively, compared to the same periods of 2023, primarily due to higher losses.

Catastrophe losses increased $522 million to $1.70 billion in the third quarter of 2024 compared to the third quarter of 2023 due to larger losses per event, primarily from hurricanes, including $630 million related to Hurricane Helene and $220 million related to Hurricane Beryl. Catastrophe losses decreased $1.01 billion to $4.55 billion in the first nine months of 2024 compared to the first nine months of 2023, primarily due to lower losses per event for wind and hail events.

We define a “catastrophe” as an event that produces pre-tax losses before reinsurance in excess of $1 million and involves multiple first party policyholders, or a winter weather event that produces a number of claims in excess of a preset, per-event threshold of average claims in a specific area, occurring within a certain amount of time following the event. Catastrophes are caused by various natural events

including high winds, winter storms and freezes, tornadoes, hailstorms, wildfires, tropical storms, tsunamis, hurricanes, earthquakes and volcanoes.

We are also exposed to man-made catastrophic events, such as certain types of terrorism, civil unrest, wildfires or industrial accidents. The nature and level of catastrophes in any period cannot be reliably predicted.

Loss estimates are generally based on claim adjuster inspections and the application of historical loss development factors. Our loss estimates are calculated in accordance with the coverage provided by our policies. The establishment of appropriate reserves, including reserves for catastrophe losses, is an inherently uncertain and complex process. Reserving for hurricane losses is complicated by the inability of insureds to promptly report losses, limitations placed on claims adjusting staff affecting their ability to inspect losses, determining whether losses are covered by our homeowners policy (generally for damage caused by wind or wind driven rain) or specifically excluded coverage caused by flood, exposure to mold damage, and the effects of numerous other considerations, including the timing of a catastrophe in relation to other events, such as at or near the end of a financial reporting period, which can affect the availability of information needed to estimate reserves for that reporting period. In these situations, we may need to adapt our practices to accommodate these circumstances in order to determine a best estimate of our losses from a catastrophe.

Over time, we have limited our aggregate insurance exposure to catastrophe losses in certain regions of the country that are subject to high levels of natural catastrophes by managing policies in force, utilizing reinsurance and participating in various state facilities.

Catastrophe losses by the type of event
Three months ended September 30, · Nine months ended September 30,
($ in millions) · Number of events · 2024 · Number of events · 2023 · Number of events · 2024 · Number of events · 2023
Hurricanes/tropical storms5$9533$765$9533$76
Tornadoes————1573133
Wind/hail3966648997983,6381115,009
Wildfires52523058544340
Freeze/other events13——216624
Prior year reserve reestimates(14)17(314)6
Prior quarter reserve reestimates70(214)——
Total catastrophe losses50$1,70353$1,181114$4,554123$5,568

Catastrophe reinsurance The catastrophe reinsurance program is part of our catastrophe management strategy, which is intended to provide our shareholders with an acceptable return on the risks assumed in our personal lines business, reduce earnings variability, and provide protection to our customers. Our current catastrophe reinsurance program supports our risk and return framework which

incorporates our robust economic capital model and is informed by catastrophe risk models including hurricanes, earthquakes and wildfires and adjusts based on premium and insured value growth. As of September 30, 2024, the modeled 1-in-100 probable maximum loss for hurricane, wildfire and earthquake perils is approximately $2.9 billion, net of reinsurance. We continually review our aggregate risk appetite and

Third Quarter 2024 Form 10-Q 57 the cost and availability of reinsurance to optimize the risk and return profile of this exposure.

The total cost of our property catastrophe reinsurance programs, excluding reinstatement premiums, during the third quarter and first nine months of 2024 was $298 million and $880 million, respectively, compared to $268 million and $729 million in the third quarter and first nine months of 2023, respectively. Catastrophe placement premiums reduce net written and earned premium with approximately 80% of the reduction related to homeowners premium.

Prior year reserve reestimates Favorable reserve reestimates, including catastrophes, were $28 million

in the third quarter of 2024 primarily due to favorable reserve reestimates in personal auto lines and homeowners lines, partially offset by unfavorable reserve reestimates in other personal lines. Favorable reserve reestimates, including catastrophes, were $387 million in the first nine months of 2024 primarily due to favorable reserve reestimates in homeowners and personal auto lines, partially offset by unfavorable reserve reestimates in other personal lines and commercial lines.

For a more detailed discussion on reinsurance and reserve reestimates, see Note 9 of the condensed consolidated financial statements.

Prior year reserve reestimates
Three months ended September 30, · Nine months ended September 30,
Prior year reservereestimates (1)Effect oncombined ratio (2)Prior year reservereestimates (1)Effect oncombined ratio (2)
($ in millions, except ratios)20242023202420232024202320242023
Auto$(65)$33(0.5)0.3$(319)$105(0.8)0.3
Homeowners(12)62(0.1)0.5(392)136(1.0)0.4
Other personal lines51(14)0.4(0.1)164(8)0.4—
Commercial lines119—0.1159510.40.1
Other business lines(3)1——112——
Total Allstate Protection$(28)$101(0.2)0.8$(387)$296(1.0)0.8

(1)Favorable reserve reestimates are shown in parentheses.

(2)Ratios are calculated using Allstate Protection premiums earned.

Expense ratio increased 0.3 points and 0.2 points in the third quarter and first nine months of 2024, respectively, compared to the third quarter and first nine months of 2023, primarily due to an increase in advertising costs, partially offset by higher earned premium growth relative to fixed costs.

Impact of specific costs and expenses on the expense ratio
Three months ended September 30,Nine months ended September 30,
($ in millions, except ratios)20242023Change20242023Change
Amortization of DAC$1,696$1,533$163$4,977$4,481$496
Advertising expense5191753441,204446758
Other costs and expenses, net of other revenue659764(105)2,0552,277(222)
Amortization of purchased intangibles5260(8)154175(21)
Restructuring and related charges2374(51)45121(76)
Total underwriting expenses$2,949$2,606$343$8,435$7,500$935
Premiums earned$13,694$12,270$1,424$39,933$35,826$4,107
Expense ratio
Amortization of DAC12.412.5(0.1)12.512.5—
Advertising expense3.81.42.43.01.21.8
Other costs and expenses, net of other revenue4.86.2(1.4)5.16.4(1.3)
Subtotal21.020.10.920.620.10.5
Amortization of purchased intangibles0.40.5(0.1)0.40.5(0.1)
Restructuring and related charges0.10.6(0.5)0.10.3(0.2)
Total expense ratio21.521.20.321.120.90.2

58 www.allstate.com

ContentsView on SEC.gov

The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.