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CITIZENS FINANCIAL GROUP INC/RI

For the period ended Mar 31, 2026. Filed May 4, 2026.

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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Mar 31, 2026 · Filed May 4, 2026

CFG$65.10+2.9%Stored close · as of Nov 9, 2026

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Non-GAAP Financial Measures

This document contains non-GAAP financial measures that we believe provide useful information to investors to understand our results of operations or financial condition. We caution investors not to place undue reliance on such non-GAAP financial measures, but to consider them with the most directly comparable GAAP financial measures. Non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for our results reported under GAAP.

The following tables present the computation of non-GAAP financial measures used in the MD&A, as well as the reconciliation to the comparable GAAP financial measure, as applicable:

Table 22: Reconciliation of Tangible Book Value per Common Share (non-GAAP)
(dollars in millions, except per share data)March 31, 2026December 31, 2025
Book value per common share(1)$56.48$56.39
Tangible book value per common share:
Common stockholders' equity$24,061$24,206
Less: Goodwill8,2218,187
Less: Other intangible assets112115
Add: Deferred tax liabilities related to goodwill and other intangible assets437437
Tangible common equity (non-GAAP)(2)$16,165$16,341
Common shares outstanding at period end426,023,578429,242,174
Tangible book value per common share (non-GAAP)(3)$37.94$38.07

(1)Represents the most directly comparable GAAP financial measure to tangible book value per common share and is calculated based on common stockholders’ equity divided by common shares outstanding at period end.

(2)Tangible common equity is a non-GAAP financial measure that excludes the impact of intangible assets, net of deferred taxes.

(3)Tangible book value per common share is a non-GAAP financial measure and is calculated based on tangible common equity divided by common shares outstanding at period end. We believe this non-GAAP financial measure serves as a useful tool to help evaluate the strength and discipline of a company’s capital management strategies and as a conservative measure of total company value.

Table 23: Reconciliation of Return on Average Tangible Common Equity (non-GAAP)
Three Months Ended March 31,
(dollars in millions)20262025
Return on average common equity(1)8.19%6.21%
Net income available to common stockholders$484$340
Net income available to common stockholders (annualized)1,9641,378
Return on average tangible common equity:
Average common equity$23,995$22,188
Less: Average goodwill8,1988,187
Less: Average other intangibles114142
Add: Average deferred tax liabilities related to goodwill and other intangible assets437438
Average tangible common equity (non-GAAP)(2)$16,120$14,297
Return on average tangible common equity (non-GAAP)(3)12.19%9.64%

(1)Represents the most directly comparable GAAP financial measure to return on average tangible common equity and is calculated based on annualized net income available to common stockholders divided by average common equity.

(2)Average tangible common equity is a non-GAAP financial measure that excludes the impact of intangible assets, net of deferred taxes.

(3)Return on average tangible common equity is a non-GAAP financial measure and is calculated based on annualized net income available to common stockholders divided by average tangible common equity. We believe this non-GAAP financial measure serves as a useful tool to compare the profitability of financial institutions and assess the efficiency of their capital utilization without the impact of intangible assets, net of deferred taxes.

Table 24: Reconciliation of Net Interest Income and Net Interest Margin on an FTE Basis (non-GAAP)
Three Months Ended March 31,
(dollars in millions)20262025
Net interest income (annualized)$6,337$5,637
Average interest-earning assets201,929195,058
Net interest margin(1)3.14%2.89%
Net interest income$1,562$1,391
FTE adjustment34
Net interest income on an FTE basis (non-GAAP)(2)$1,565$1,395
Net interest income on an FTE basis (annualized) (non-GAAP)(2)6,3505,653
Net interest margin on an FTE basis (non-GAAP)(2)(3)3.14%2.90%

(1)Represents the most directly comparable GAAP financial measure to net interest margin on an FTE basis and is calculated based on annualized net interest income divided by average interest-earnings assets.

(2)FTE basis financial measures and ratios are adjusted for the tax-exempt status of income from certain assets held by the Company using the federal statutory tax rate of 21% and are considered non-GAAP financial measures. We believe this allows management to better assess the comparability of revenue from both taxable and tax-exempt sources.

(3)Calculated based on annualized net interest income on an FTE basis divided by average interest-earnings assets.

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