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CITIZENS FINANCIAL GROUP INCRI

For the period ended Dec 31, 2024. Filed Feb 13, 2025.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2024 · Filed Feb 13, 2025

CFG$63.24-0.9%Stored close · as of Nov 6, 2026

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Contents

Financial Performance

Key Highlights

Net income decreased $99 million, with earnings per diluted common share down $0.10 to $3.03 compared to 2023.

Results reflect notable items of $98 million or $0.21 per diluted common share, net of tax benefit, compared to $357 million or $0.75 per diluted common share, net of tax benefit, in 2023.

Table 1: Notable Items
Year Ended December 31, 2024
Less: notable items
(dollars in millions)Reported results (GAAP)Integration related costs(1)TOP and other(2)FDIC special assessment(3)Underlying results (non-GAAP)
Noninterest income$2,176$—$15$—$2,161
Noninterest expense5,23410115315,078
Income tax expense379(3)(33)(7)422
Year Ended December 31, 2023
Less: notable items
(dollars in millions)Reported results (GAAP)Integration related costs(1)TOP and other(2)FDIC special assessment(3)Underlying results (non-GAAP)
Noninterest income$1,983$—$—$—$1,983
Noninterest expense5,5071041772255,001
Income tax expense422(28)(63)(58)571

(1) Includes integration related costs associated with acquisitions.

(2)Primarily includes our TOP revenue and efficiency initiatives for the years ended December 31, 2024 and 2023.

(3)Represents an industry-wide FDIC special assessment. For more information, see “Regulation and Supervision - Deposit Insurance” in Item 1.

Net income available to common stockholders decreased $119 million to $1.4 billion compared to 2023.

On an Underlying basis, net income available to common stockholders of $1.5 billion compared to $1.8 billion in 2023.

On an Underlying basis, earnings per diluted common share of $3.24 compared to $3.88 in 2023.

Total revenue decreased $415 million to $7.8 billion compared to 2023, driven by a decrease of 10% in net interest income.

The efficiency ratio of 67.0% was stable compared to 2023.

On an Underlying basis, the efficiency ratio of 65.2% compared to 60.8% in 2023.

ROTCE of 9.8% compared to 10.9% in 2023.

On an Underlying basis, ROTCE of 10.5% compared to 13.5%.

Tangible book value per common share of $32.34 increased 5% from 2023.

For additional information regarding our financial performance, see “Results of Operations — 2024 compared with 2023” included in this report.

Citizens Financial Group, Inc. | 40

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The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.