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CITIZENS FINANCIAL GROUP INCRI

For the period ended Dec 31, 2023. Filed Feb 16, 2024.

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A company's yearly report to the SEC, with audited financial statements. It is the fullest account a company gives of its business, its finances and the risks it sees.

FY2023 · Filed Feb 16, 2024

CFG$63.24-0.9%Stored close · as of Nov 6, 2026

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Contents

Noninterest Expense

Table 5: Noninterest Expense
Year Ended December 31,
(dollars in millions)20232022ChangePercent
Salaries and employee benefits$2,599$2,549$502%
Equipment and software75664810817
Outside services687700(13)(2)
Occupancy4924108220
Other operating expense97358538866
Noninterest expense$5,507$4,892$61513%

The increase in noninterest expense for the year ended December 31, 2023, compared to 2022, was driven by salaries and employee benefits reflecting the Private Bank start-up investment, equipment and software driven by software maintenance and amortization costs, and other operating expense associated with FDIC deposit insurance, fraud losses, advertising, and pension costs. The increase in FDIC deposit insurance reflects CBNA’s special assessment of $225 million and an increase in the deposit insurance assessment rate of two basis points that commenced with the first quarterly assessment period in 2023. For more information regarding CBNA’s special assessment, see “Regulation and Supervision - Deposit Insurance” in Item 1.

Citizens Financial Group, Inc. | 42

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The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.