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PAR TECHNOLOGY CORP

For the period ended Sep 30, 2026. Filed Nov 5, 2026.

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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Sep 30, 2026 · Filed Nov 5, 2026

PAR$21.81+6.1%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements (unaudited)

NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

Note 1 —Summary of Business and Significant Accounting Policies

Nature of Business

The Company, through its consolidated subsidiaries, operates inone segment, Restaurant/Retail. Refer to "Note 12 — Segment and Related Information" for further detail on our segment. The Restaurant/Retail segment provides leading omnichannel cloud-based software and hardware solutions to the restaurant and retail industries.

Our product and service offerings include point-of-sale, customer engagement and loyalty, digital ordering and delivery, operational intelligence, payment processing, hardware, and related technologies, solutions, and services. We provide enterprise restaurants, franchisees, and other foodservice outlets with operational efficiencies through a data-driven network with integration capabilities from front- and back-of-house to customer fulfillment. Our subscription service offerings include: PAR Engagement — a unified suite that combines Punchh and PAR Ordering solutions — for customer loyalty, engagement, and omnichannel digital ordering and delivery; PAR POS and TASK for front-of-house; Plexure, for international customer loyalty and engagement; PAR OPS — a suite of back-of-house solutions that combines Delaget and Data Central product offerings; PAR Pay for payments; Bridg, an identity resolution and shopper intelligence platform; and PAR Retail, which provides customer loyalty and engagement solutions for convenience and fuel retailers. The accompanying condensed consolidated financial statements include the Company's accounts and those of its consolidated subsidiaries. All intercompany transactions have been eliminated in consolidation.

Basis of Presentation

The accompanying financial statements of PAR Technology Corporation and its consolidated subsidiaries have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the SEC. In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report. Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2025 (the “2025 Annual Report”).

The results of operations of the Company's Government segment are reported as discontinued operations in the condensed consolidated statements of operations for all periods presented. All results and information in the condensed consolidated financial statements are presented as continuing operations and exclude the Government segment unless otherwise noted specifically as discontinued operations.

Use of Estimates

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to these estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations and asset acquisitions at fair value, identifiable intangible assets and goodwill, valuation allowances for receivables, and valuation of excess and obsolete inventories. Actual results could differ from those estimates.

Cash and Cash Equivalents and Cash Held on Behalf of Customers

Cash and cash equivalents and cash held on behalf of customers consist of the following:

(in thousands)September 30, 2026December 31, 2025
Cash and cash equivalents
Cash$93,474$77,405
Money market funds1,0182,160
Cash held on behalf of customers14,43814,120
Total cash and cash equivalents and cash held on behalf of customers$108,930$93,685

The Company maintained bank balances that, at times, exceeded the federally insured limit during the nine months ended September 30, 2026. The Company did not experience losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Other Current Assets and Other Assets

Other current assets consist of the following:

(in thousands)September 30, 2026December 31, 2025
Prepaid expenses$16,752$16,984
Current portion of deferred implementation costs3,0103,477
Current portion of deferred commissions5,2123,419
Income taxes receivable1,1193,409
Current portion of contract assets3,079—
Other1,2342,236
Total other current assets$30,406$29,525

Other assets consist of the following:

(in thousands)September 30, 2026December 31, 2025
Deferred implementation costs$2,013$2,578
Deferred commissions7,3805,591
Deferred taxes1,8901,592
Contract assets6,626—
Other2,2813,585
Total other assets$20,190$13,346

Contract assets represent revenue recognized in excess of amounts billed, where the right to payment is conditional on future performance.

The following table summarizes amortization expense for deferred implementation costs and deferred commissions:

Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2026202520262025
Amortization of deferred implementation costs$973$1,166$3,354$3,769
Amortization of deferred commissions$1,251$6063,3181,527

Other Long-Term Liabilities

Other long-term liabilities include deferred tax liabilities of $18.1 million and $18.4 million at September 30, 2026 and December 31, 2025, respectively.

Asset Impairment Charges

During the nine months ended September 30, 2026, the Company recorded a $5.4 million impairment charge related to an indefinite-lived trademark acquired in the March 2024 acquisition of Stuzo Blocker, Inc., Stuzo Holdings, LLC, and their respective subsidiaries (the "Stuzo Acquisition"). The impairment followed the Company's decision, made during the second quarter of 2026, to discontinue the use of the trademark in marketing and customer-facing materials and not renew the related trademark registration. The Company determined the trademark was no longer expected to provide any future economic benefit and reduced the carrying amount of the asset to zero. The impairment charge is presented as intangible asset impairment loss in the condensed consolidated statements of operations. The Company also recorded a $0.1 million impairment charge included in subscription service cost of sales in the condensed consolidated statements of operations related to the write-off of the remaining capitalized software development costs for the abandoned PAR Clear product. Both impairment charges were recorded during the three months ended June 30, 2026.

Goodwill

Goodwill is tested for impairment at the reporting unit level at least annually, or more frequently if events or changes in circumstances indicate that the asset may be impaired. In conducting this impairment testing, the Company may first perform a qualitative assessment to determine whether it is more likely than not that a reporting unit’s fair value is less than its carrying value. If the Company concludes that it is not more likely than not that a reporting unit’s fair value is less than its carrying value, no further goodwill impairment testing is required. If the Company concludes that it is more likely than not that a reporting unit’s fair value is less than its carrying value, or if the Company elects not to perform a qualitative assessment, the Company performs a quantitative analysis in which the fair value of the reporting unit is compared with its carrying value. If the carrying value of a reporting unit exceeds its fair value, an impairment charge is recognized for that excess, limited to the total amount of goodwill allocated to the reporting unit.

As of September 1, 2026, the Company performed a quantitative goodwill impairment test of its single reporting unit, in response to, among other factors, the sustained decline in the Company’s share price and market capitalization through the third quarter of 2026 and the reversal of the recovery trend in September 2026. The estimated fair value of the reporting unit exceeded its carrying value by approximately 22% and, accordingly, no goodwill impairment was recognized. The fair value was estimated using a combination of income and market approaches. Significant assumptions used in the assessment included projected revenue growth and operating margins, market multiples, a control premium, a discount rate of 12.5%, and a long-term growth rate of 3.0%. The Company considered events and circumstances through September 30, 2026, and concluded it was not more likely than not that the fair value of the reporting unit was less than its carrying value. If the Company's share price and market capitalization decline further for a sustained period, particularly if accompanied by deterioration in our operating results, forecasts, peer valuation multiples, or other market-participant assumptions, the Company may be required to perform additional impairment testing.

Recently Adopted Accounting Pronouncements

The Company adopted ASU 2024-04, Induced Conversions of Convertible Debt Instruments, in the first quarter of 2026. The adoption did not have an impact on the Company's condensed consolidated financial statements or related disclosures. Refer to "Note 7 — Debt" for further information regarding the Company's convertible debt transactions.

Accounting Pronouncements Not Yet Adopted

There were no recent accounting pronouncements or changes in accounting pronouncements during the nine months ended September 30, 2026 that are of significance or potential significance to the Company.

Note 2 —Revenue Recognition

Deferred Revenue

Deferred revenue is as follows:

(in thousands)September 30, 2026December 31, 2025
Current$30,997$25,913
Non-current2,7591,841
Total$33,756$27,754

Most performance obligations greater than one year relate to service and support contracts that the Company expects to fulfill within 36 months of the reporting period. The Company expects to fulfill 100% of service and support contracts within 60 months of the reporting period.

The changes in deferred revenue, inclusive of both current and long-term, are as follows:

(in thousands)20262025
Beginning balance - January 1$27,754$24,695
Acquired deferred revenue (refer to "Note 3 - Acquisitions")92809
Recognition of deferred revenue(119,097)(126,588)
Deferral of revenue125,159133,788
Impact of foreign currency translation on deferred revenue(152)991
Ending balance - September 30$33,756$33,695

The above tables exclude customer deposits of $2.6 million and $2.1 million as of September 30, 2026 and 2025, respectively. During the nine months ended September 30, 2026 and 2025, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $24.0 million and $21.5 million.

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by contract terms and economic factors.

Three Months Ended September 30, 2026Three Months Ended September 30, 2025
(in thousands)Point in timeOver timePoint in timeOver time
Subscription service$—$85,875$—$74,763
Hardware34,372—29,895—
Professional service7,1829,6794,9249,601
Total$41,554$95,554$34,819$84,364
Nine Months Ended September 30, 2026Nine Months Ended September 30, 2025
(in thousands)Point in timeOver timePoint in timeOver time
Subscription service$—$247,788$—$215,076
Hardware98,712—78,602—
Professional service18,60629,38513,19328,575
Total$117,318$277,173$91,795$243,651

Note 3 —Acquisitions

Bridg Asset Acquisition

On January 23, 2026, the Company entered into an Asset Purchase Agreement by and among the Company, DB Sub, LLC, a Delaware limited liability company and an indirectly wholly owned subsidiary of the Company ("DB Sub"), and Cardlytics, Inc., a Delaware corporation ("Cardlytics"), pursuant to which the Company agreed to acquire, through DB Sub, substantially all of Cardlytics' point-of-sale data analytics, loyalty marketing, and retail media network business assets offered through the Bridg platform (the "Bridg Asset Acquisition"). The Company also agreed to assume certain liabilities associated with the acquired assets. On March 24, 2026 (the "Bridg Closing Date"), the Bridg Asset Acquisition closed and the Company issued 1,810,222 shares of common stock as consideration, which was determined by dividing the $27.5 million purchase price by the volume weighted average price of a share of common stock on the New York Stock Exchange for thefifteen consecutive trading days ending on the trading day immediately prior to the Bridg Closing Date. The Company acquired the assets to expand its customer engagement product and service offerings across the restaurant and retail industries.

The total consideration for the Bridg Asset Acquisition was approximately $25.1 million, consisting of $24.8 million of equity consideration, determined using the $13.72 closing price per share of the Company's common stock on the Bridg Closing Date, and $0.3 million of acquisition expenses related to the Bridg Asset Acquisition that were capitalized as a component of the cost of the assets acquired.

The transaction was accounted for as an asset acquisition in accordance with ASC Topic 805, Business Combinations, whereby the purchase price is allocated to the assets acquired and liabilities assumed based on their relative fair values as of the Bridg Closing Date, and no goodwill is recognized. The fair value determinations were based on management's estimates and assumptions, with the assistance of valuation consultants. During the three months ended June 30, 2026, the fair values of assets and liabilities as of the Bridg Closing Date were finalized. There were no adjustments made to the initial fair values of assets and liabilities recorded.

The following table presents management's purchase price allocation:

(in thousands)Purchase price allocation
Property and equipment$84
Lease right-of-use assets87
Other current assets337
Developed technology15,795
Customer relationships8,987
Total assets25,290
Deferred revenue92
Lease right-of-use liabilities87
Consideration paid$25,111

Intangible Assets

The Company identifiedtwo acquired intangible assets in the Bridg Asset Acquisition: developed technology and customer relationships. The fair value of developed technology was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 10.0%, and a discount rate of 23.5% in determining the Bridg developed technology intangible fair value. The fair value of the customer relationship intangible asset was determined utilizing the “multi-period excess earnings method,” which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a 20.0% estimated annual attrition rate and discount rate of 23.5% in determining the Bridg customer relationships intangible fair value. The estimated useful life of each of the foregoing identifiable intangible assets was determined to beseven years for developed technology andseven years for customer relationships.

Note 4 —Accounts Receivable, net

At September 30, 2026 and December 31, 2025, the Company had current expected credit losses of $4.6 million and $5.3 million, respectively, against accounts receivable.

Changes in the current expected credit loss for the nine months ended September 30 were:

(in thousands)20262025
Beginning Balance - January 1$5,295$3,392
Provisions2,1783,422
Write-offs(2,879)(1,838)
Ending Balance - September 30$4,594$4,976

Note 5 —Inventories, net

Inventories are used in the manufacture and service of our hardware products. The components of inventories, net consist of the following:

(in thousands)September 30, 2026December 31, 2025
Finished goods$29,534$18,129
Work in process557242
Component parts10,7088,360
Service parts451705
Inventories, net$41,250$27,436

At September 30, 2026 and December 31, 2025, the Company had excess and obsolescence reserves of $9.2 million and $7.6 million, respectively, against inventories.

Note 6 —Identifiable Intangible Assets and Goodwill

The components of identifiable intangible assets are:

(in thousands)September 30, 2026December 31, 2025EstimatedUseful LifeWeighted-Average Amortization Period
Acquired developed technology$199,635$183,8403 - 7 years4.26 years
Capitalized software development costs47,67943,2333 years2.05 years
Customer relationships128,033119,0465 - 15 years9.22 years
Trade names3,2103,2102 - 8 years5.81 years
Non-competition agreements7,2307,2301 - 5 years2.91 years
385,787356,559
Impact of currency translation on intangible assets(2,811)(983)
Less: accumulated amortization(198,518)(164,471)
184,458191,105
Capitalized software development in progress5,2791,065
Trademarks, trade names (non-amortizable)5,80011,200Indefinite
$195,537$203,370

Capitalized software development costs placed into service during the three months ended September 30, 2026 and 2025 were $1.2 million and $2.4 million, respectively, and $4.4 million and $4.6 million during the nine months ended September 30, 2026 and 2025, respectively.

The following table summarizes amortization expense for identifiable intangible assets:

Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2026202520262025
Amortization of acquired developed technology$7,078$6,366$20,454$18,926
Amortization of capitalized software development costs1,5301,6713,6454,628
Amortization of identifiable intangible assets recorded in cost of sales$8,608$8,037$24,099$23,554
Amortization expense recorded in operating expenses$3,719$3,389$10,875$10,042
Impact of foreign currency translation on intangible assets$(482)$(341)$(926)$1,320

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding capitalized software development in progress, is as follows:

(in thousands)
2026, remaining$11,466
202742,742
202831,646
202922,855
203020,148
Thereafter55,601
Total$184,458

The following table summarizes changes in the carrying balance of goodwill:

(in thousands)20262025
Beginning balance - January 1$898,035$887,459
Delaget Acquisition ASC 805 measurement period adjustment—937
Foreign currency translation(4,327)10,057
Ending balance - September 30$893,708$898,453

Note 7 —Debt

Pursuant to privately negotiated agreements dated January 14, 2026, on January 23, 2026, the Company acquired $17.1 million aggregate principal amount of its remaining outstanding 2.875% Convertible Senior Notes due 2026 (the "2026 Notes") in exchange for 485,186 shares of the Company's common stock, plus approximately $134,000 in cash for accrued and unpaid interest on the principal amount of 2026 Notes exchanged to, but excluding, the closing date (the “Notes Exchange”). The difference between the fair value of the original conversion terms and the fair value of the induced conversion terms at the time of settlement resulted in an inducement loss on settlement of convertible notes of approximately $3.5 million, which is recorded in gain (loss) on extinguishment of debt, net in the Company's condensed consolidated statements of operations. An aggregate of $2.9 million principal amount of the 2026 Notes remained outstanding following the Notes Exchange, which the Company repaid in cash at maturity during the three months ended June 30, 2026.

On March 17, 2026, the Company completed a private offering of $265.0 million aggregate principal amount of 4.00% Convertible Senior Notes due 2031 (the "2031 Notes"), which amount includes $15.0 million aggregate principal amount of 2031 Notes issued pursuant to the initial purchasers' full exercise of their option to purchase additional 2031 Notes. The 2031 Notes were issued pursuant to an indenture, dated March 17, 2026, between the Company and U.S. Bank Trust Company, National Association, as trustee. The 2031 Notes bear an interest of

4.00% per year, payable semiannually in arrears on March 15 and September 15 of each year, beginning September 15, 2026. Interest accrues on the 2031 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from March 17, 2026. Unless earlier converted, redeemed, or repurchased, the 2031 Notes mature on March 15, 2031. The 2031 Notes are convertible into Company common stock at an initial conversion rate of 52.5762 shares per $1,000 principal amount. The Company incurred debt issuance costs of $8.0 million related to the offering of the 2031 Notes.

On March 17, 2026, the Company used a portion of the net proceeds from its sale of the 2031 Notes to repurchase $212.0 million aggregate principal amount of the Company's 1.50% Convertible Senior Notes due 2027 (the "2027 Notes") for approximately $207.5 million, consisting of $206.2 million paid to retire the principal and $1.3 million of accrued and unpaid interest. The Company recognized a $3.9 million gain on extinguishment of debt as a result of repurchasing a portion of the 2027 Notes at a price below their carrying value, partially offset by the write-off of unamortized debt issuance costs. This gain is included in gain (loss) on extinguishment of debt, net in the Company's condensed consolidated statements of operations. Following the repurchase, an aggregate of $53.0 million principal amount of the 2027 Notes remained outstanding.

The following table summarizes information about the net carrying amounts of long-term debt as of September 30, 2026:

(in thousands)2027 Notes2030 Notes2031 NotesTotal
Principal amount outstanding$53,000$115,000$265,000$433,000
Unamortized debt issuance cost(331)(2,562)(7,089)(9,982)
Total long-term debt52,669112,438257,911423,018
Less: current portion of long-term debt————
Total non-current portion of long-term debt$52,669$112,438$257,911$423,018

The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2025:

(in thousands)2026 Notes2027 Notes2030 NotesTotal
Principal amount outstanding$20,000$265,000$115,000$400,000
Unamortized debt issuance cost(46)(2,789)(3,141)(5,976)
Total long-term debt19,954262,211111,859394,024
Less: current portion of long-term debt(19,954)——(19,954)
Total non-current portion of long-term debt$—$262,211$111,859$374,070

The following table summarizes interest expense recognized on long-term debt:

Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2026202520262025
Contractual interest expense$3,103$1,431$7,949$4,919
Amortization of debt issuance costs6675851,9321,716
Amortization of discount———35
Total interest expense$3,770$2,016$9,881$6,670

The following table summarizes the future principal payments as of September 30, 2026:

(in thousands)
2026, remaining$—
202753,000
2028—
2029—
2030115,000
Thereafter265,000
Total$433,000

Note 8 —Stockholders' Equity

On January 23, 2026, the Company issued 485,186 shares of its common stock in exchange for a portion of the 2026 Notes in connection with the Notes Exchange. Refer to "Note 7 — Debt" for additional information about the Notes Exchange.

On February 26, 2026, the Company announced that its Board of Directors authorized a share repurchase program pursuant to which the Company may repurchase up to $100.0 million of its common stock in open market purchases, privately negotiated transactions, block trades, accelerated share repurchase transactions, or by other means, including under Rule 10b5-1 plans. In addition, any repurchases under this share repurchase program will be subject to prevailing market conditions, liquidity and cash flow considerations, applicable securities laws requirements (including under Rule 10b-18 and Rule 10b5-1 of the Exchange Act), and other factors. The share repurchase program does not obligate the Company to acquire any particular amount of its common stock, it may be suspended, modified, or terminated at any time at the Company’s discretion, and it expires February 26, 2028. When shares are repurchased and retired, the Company reduces common stock for the aggregate par value of those shares, with the excess of the purchase price over par value recorded as a reduction of additional paid-in capital.

On March 17, 2026, the Company used a portion of the net proceeds from its sale of the 2031 Notes to, pursuant to its share repurchase program, repurchase approximately 2.1 million shares of its common stock in privately negotiated transactions with or through one or more affiliates of the initial purchasers at a price of $15.85 per share, for a total of approximately $33.1 million. As of September 30, 2026, the Company was authorized to purchase a remaining $66.9 million of its common stock under its share repurchase program.

On March 24, 2026, the Company issued 1,810,222 shares of common stock related to the Bridg Asset Acquisition. Refer to "Note 3 — Acquisitions" for additional information about the Bridg Asset Acquisition.

Note 9 —Stock-Based Compensation

Stock-based compensation expense, net of forfeitures and adjustments of $0.1 million and $0.4 million for the three months ended September 30, 2026 and 2025, respectively, and $1.1 million and $0.6 million for the nine months ended September 30, 2026 and 2025, respectively, was as follows:

Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2026202520262025
Cost of sales$397$270$1,085$914
Sales and marketing4154291,0591,109
General and administrative5,5525,99516,03017,778
Research and development1,1991,1273,3513,088
Total$7,563$7,821$21,525$22,889

At September 30, 2026, the aggregate unrecognized compensation expense related to unvested equity awards was $51.1 million, which is expected to be recognized as compensation expense in fiscal years 2026 through 2029.

A summary of stock option activity for the nine months ended September 30, 2026 is below:

(in thousands, except for weighted average exercise price)Options outstandingWeightedaverageexercise price
Outstanding at January 1, 2026812$17.54
Exercised(27)$6.14
Canceled/forfeited(3)$22.27
Outstanding at September 30, 2026782$17.93

A summary of unvested restricted stock units activity for the nine months ended September 30, 2026 is below:

(in thousands, except for weighted average award value)Restricted Stock Unit AwardsWeighted averagegrant-date fair value
Outstanding at January 1, 20261,086$59.59
Granted1,636$17.45
Vested(442)$48.72
Canceled/forfeited(84)$47.43
Outstanding at September 30, 20262,196$30.89

A total of 330,000 shares of Company common stock were made available for purchase under the Company's 2021 Employee Stock Purchase Plan ("ESPP"), subject to adjustment as provided for in the ESPP. As of September 30, 2026,103,725 shares of common stock were purchased under the ESPP since inception, including 40,855 shares purchased under the ESPP during the nine months ended September 30, 2026.

Note 10 —Net Loss Per Share

Net loss per share is calculated in accordance with ASC Topic 260, Earnings per Share, which specifies the computation, presentation, and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. As of September 30, 2026, there were 781,606 anti-dilutive stock options outstanding compared to 686,631 as of September 30, 2025. As of September 30, 2026, there were 2,195,677 anti-dilutive restricted stock units outstanding compared to 1,134,860 as of September 30, 2025. As of September 30, 2026, there were 15,806,528 anti-dilutive shares potentially issuable upon conversion of the Company's outstanding convertible notes, calculated using the initial conversion rates per the respective indentures.

Note 11 —Commitments and Contingencies

Purchase Commitments

As of September 30, 2026, the Company's non-cancellable purchase commitments totaled $202.6 million, consisting of $58.5 million due within the next 12 months and $144.1 million due thereafter. These primarily consist of unconditional purchase commitments for inventory, software licensing, external labor, and third-party cloud services.

Legal Proceedings

From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

Note 12 —Segment and Related Information

The Company operates inone segment. There have been no changes to the Company’s reportable segment, the identification of the Company's Chief Executive Officer as the Chief Operating Decision Maker, or the methodology used to assess segment performance since the filing of our 2025 Annual Report.

The following table presents revenues and significant segment expenses:

Three Months Ended September 30,Nine Months Ended September 30,
(in thousands)2026202520262025
Total revenues, net$137,108$119,183$394,491$335,446
Less:
Subscription service cost of sales(1)29,25325,30085,69370,616
Hardware cost of sales(1)26,47224,47477,20160,306
Professional service cost of sales(1)12,35311,86035,33231,433
Sales and marketing(1)12,27412,04635,47835,420
General and administrative(1)20,25523,58364,05169,062
Research and development(1)20,89218,11063,09856,775
Depreciation and amortization9,6759,08227,36926,726
Stock-based compensation7,5637,82121,52522,889
Transaction costs1221,1717262,887
Amortization of identifiable intangible assets3,7193,38910,87510,042
Other segment item(2)——5,400—
Operating loss$(5,470)$(17,653)$(32,257)$(50,710)
Other segment items(3)(3,569)(524)(9,847)(12,857)
Net loss$(9,039)$(18,177)$(42,104)$(63,567)

(1) These amounts exclude stock-based compensation expense, depreciation and amortization expense, and transaction costs, which are presented separately as additional significant segment expenses.

(2) Other segment item includes intangible asset impairment loss. See the condensed consolidated statements of operations for additional information on this amount.

(3) Other segment items include other income (expense), net; gain (loss) on extinguishment of debt, net; interest expense, net; benefit from (provision for) income taxes; and net income from discontinued operations. See the condensed consolidated statements of operations for additional information on these amounts.

The following table presents revenues by geographic area based on the location of the customer:

Three Months EndedSeptember 30,Nine Months EndedSeptember 30,
(in thousands)2026202520262025
United States$113,855$98,181$327,998$278,568
International23,25321,00266,49356,878
Total$137,108$119,183$394,491$335,446

The following table presents long-lived assets, which consist of property, plant, and equipment, net and lease right-of-use assets, by geographic area based on the location of the assets:

(in thousands)September 30, 2026December 31, 2025
United States$14,939$15,369
International5,5296,093
Total$20,468$21,462

Customers accounting for 10% or more of the Company’s total revenues are summarized as follows:

Three Months Ended September 30,Nine Months Ended September 30,
2026202520262025
McDonald’s Corporation27%23%26%20%
All Others73%77%74%80%
Total100%100%100%100%

No other customer within "All Others" accounted for 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2026 or 2025.

Note 13 —Fair Value of Financial Instruments

The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)

The Company’s financial instruments primarily consist of cash and cash equivalents, cash held on behalf of customers, short-term investments, and debt instruments. The carrying amounts of cash and cash equivalents, cash held on behalf of customers, and short-term investments as of September 30, 2026 and December 31, 2025 were considered representative of their fair values because of their short-term nature and are classified as Level 1 of the fair value hierarchy. Debt instruments are recorded at principal amount net of unamortized debt issuance cost (refer to "Note 7 — Debt" for additional information). The estimated fair value of the 2027 Notes, the 1.00% Convertible Senior Notes due 2030 (the "2030 Notes"), and the 2031 Notes (together with the 2027 Notes and the 2030 Notes, the "Senior Notes") at September 30, 2026 was $50.0 million, $93.3 million, and $288.4 million, respectively. The estimated fair value of the 2026 Notes, 2027 Notes, and 2030 Notes at December 31, 2025 was $20.7 million, $260.7 million, and $98.6 million, respectively. The valuation techniques used to determine the fair value of the Company's long-term debt are classified in Level 2 of the fair value hierarchy as they are derived from broker quotations.

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