PAR TECHNOLOGY CORP
For the period ended Sep 30, 2025. Filed Nov 6, 2025.
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Sep 30, 2025 · Filed Nov 6, 2025
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Notes to Condensed Consolidated Financial Statements (unaudited)
NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS
Note 1 —Summary of Significant Accounting Policies
Nature of Business
The Company, through its consolidated subsidiaries, operates inone segment, Restaurant/Retail. Refer to "Note 12 - Segment and Related Information" for further detail on our segment. The Restaurant/Retail segment provides leading omnichannel cloud-based software and hardware solutions to the restaurant and retail industries.
Our product and service offerings include point-of-sale, customer engagement and loyalty, digital ordering and delivery, operational intelligence, payment processing, hardware, and related technologies, solutions, and services. We provide enterprise restaurants, franchisees, and other foodservice outlets with operational efficiencies through a data-driven network with integration capabilities from front- and back-of-house to customer fulfillment. Our subscription services are grouped intotwo product lines: Engagement Cloud, which includes PAR Engagement — a unified suite that combines Punchh and PAR Ordering solutions — for customer loyalty, engagement, and omnichannel digital ordering and delivery; Plexure, for international customer loyalty and engagement; and PAR Retail (including GoSkip), which provides customer loyalty and engagement solutions for convenience and fuel retailers; and Operator Cloud, which includes PAR POS and TASK for front-of-house, PAR Pay for payments, and PAR OPS — a suite of back-of-house solutions that combines Delaget and Data Central product offerings. The accompanying condensed consolidated financial statements include the Company's accounts and those of its consolidated subsidiaries. All intercompany transactions have been eliminated in consolidation.
Basis of Presentation
The accompanying financial statements of PAR Technology Corporation and its consolidated subsidiaries have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the SEC. In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report. Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2024 (the “2024 Annual Report”).
The results of operations of the Company's Government segment are reported as discontinued operations in the condensed consolidated statements of operations for all periods presented. All results and information in the condensed consolidated financial statements are presented as continuing operations and exclude the Government segment unless otherwise noted specifically as discontinued operations.
Use of Estimates
The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to these estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations and asset acquisitions at fair value, identifiable intangible assets and goodwill, valuation allowances for receivables, classification of discontinued operations, valuation of excess and obsolete inventories, and measurement of contingent consideration at fair value. Actual results could differ from those estimates.
Cash and Cash Equivalents and Cash Held on Behalf of Customers
Cash and cash equivalents and cash held on behalf of customers consist of the following:
| (in thousands) | September 30, 2025 | December 31, 2024 |
|---|---|---|
| Cash and cash equivalents | ||
| Cash | $90,305 | $105,956 |
| Money market funds | 2,160 | 2,161 |
| Cash held on behalf of customers | 14,428 | 13,428 |
| Total cash and cash equivalents and cash held on behalf of customers | $106,893 | $121,545 |
The Company maintained bank balances that, at times, exceeded the federally insured limit during the nine months ended September 30, 2025. The Company did not experience losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.
Short-Term Investments
The carrying value of investment securities consists of the following:
| (in thousands) | September 30, 2025 | December 31, 2024 |
|---|---|---|
| Short-term investments | ||
| Short-term deposits | $541 | $524 |
| Total short-term investments | $541 | $524 |
The Company did not have any material gains or losses on these securities during the nine months ended September 30, 2025. The estimated fair value of these securities approximated their carrying value as of September 30, 2025 and December 31, 2024.
Other Current Assets and Other Assets
Other current assets include deferred implementation costs of $3.5 million andzero, deferred commissions of $2.3 million andzero, and prepaid expenses of $15.7 million and $12.1 million at September 30, 2025 and December 31, 2024, respectively.
Other assets include deferred implementation costs of $2.7 million and $7.3 million and deferred commissions of $2.5 million and $3.3 million at September 30, 2025 and December 31, 2024, respectively.
The following table summarizes amortization expense for deferred implementation costs and deferred commissions:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Amortization of deferred implementation costs | $1,166 | $1,569 | $3,769 | $4,612 |
| Amortization of deferred commissions | 606 | 430 | 1,527 | 1,235 |
Other Long-Term Liabilities
Other long-term liabilities include deferred tax liabilities of $20.7 million and $18.7 million at September 30, 2025 and December 31, 2024, respectively.
Accounting Pronouncements Not Yet Adopted
In September 2025, the FASB issued ASU 2025-06, Intangibles - Goodwill and Other - Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software, which updates the accounting for internal-use software by enhancing disclosure requirements and replacing the previous stage-based guidance with a principles-based framework. The ASU removes all references to distinct development stages and requires entities to begin capitalizing software costs once (i) management has authorized and committed funding for the project, and (ii) it is probable that the software will be completed and used for its intended purpose. The amendments in this update are effective for fiscal years beginning after December 15, 2027, and interim periods within those fiscal years, with early adoption permitted. The Company is currently evaluating the impact of this update on its consolidated financial statements and related disclosures.
Note 2 —Revenue Recognition
Deferred Revenue
Deferred revenue is as follows:
| (in thousands) | September 30, 2025 | December 31, 2024 |
|---|---|---|
| Current | $31,771 | $23,166 |
| Non-current | 1,924 | 1,529 |
| Total | $33,695 | $24,695 |
Most performance obligations greater than one year relate to service and support contracts that the Company expects to fulfill within 36 months. The Company expects to fulfill 100% of service and support contracts within 60 months.
The changes in deferred revenue, inclusive of both current and long-term, are as follows:
| (in thousands) | 2025 | 2024 |
|---|---|---|
| Beginning balance - January 1 | $24,695 | $11,454 |
| Acquired deferred revenue (refer to "Note 3 - Acquisitions") | 809 | 12,391 |
| Recognition of deferred revenue | (126,588) | (73,706) |
| Deferral of revenue | 133,788 | 79,911 |
| Impact of foreign currency translation on deferred revenue | 991 | 460 |
| Ending balance - September 30 | $33,695 | $30,510 |
The above tables exclude customer deposits of $2.1 million and $1.7 million as of the nine months ended September 30, 2025 and 2024, respectively. During the three months ended September 30, 2025 and 2024, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $3.5 million and $1.4 million. During the nine months ended September 30, 2025 and 2024, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $21.5 million and $6.3 million.
Disaggregated Revenue
The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by contract terms and economic factors.
| Three Months Ended September 30, 2025 | Three Months Ended September 30, 2024 | |||
|---|---|---|---|---|
| (in thousands) | Point in time | Over time | Point in time | Over time |
| Subscription service | $— | $74,763 | $— | $59,909 |
| Hardware | 29,895 | — | 22,650 | — |
| Professional service | 4,924 | 9,601 | 5,263 | 8,932 |
| Total | $34,819 | $84,364 | $27,913 | $68,841 |
| Nine Months Ended September 30, 2025 | Nine Months Ended September 30, 2024 | |||
|---|---|---|---|---|
| (in thousands) | Point in time | Over time | Point in time | Over time |
| Subscription service | $— | $215,076 | $— | $143,160 |
| Hardware | 78,602 | — | 60,992 | — |
| Professional service | 13,193 | 28,575 | 15,977 | 24,848 |
| Total | $91,795 | $243,651 | $76,969 | $168,008 |
Note 3 —Acquisitions
GoSkip Asset Acquisition
On March 11, 2025 (the "GoSkip Closing Date"), the Company entered into an Asset Purchase Agreement (the "GoSkip Asset Purchase Agreement"), pursuant to which, on the GoSkip Closing Date, the Company acquired certain assets and assumed certain liabilities of GoSkip (the "GoSkip Asset Acquisition") from a privately held company for approximately $4.8 million in cash consideration (the "GoSkip Cash Consideration"). Pursuant to the GoSkip Asset Purchase Agreement, the Company acquired substantially all of the assets related to the GoSkip self-checkout line of business to expand its PAR Retail product and service offerings. GoSkip is a cloud-POS solution offering a suite of mobile checkout kiosks and scan-and-go products.
Under the terms of the GoSkip Asset Purchase Agreement, approximately $0.5 million of the GoSkip Cash Consideration was held back by the Company to cover general representations and warranties. As the representations and warranties are assumed to be accurate and release of the holdback is likely to occur, the holdback amount has been included in the total consideration transferred. The holdback amount will be released overtwo years, with 50% to be releasedone year after the GoSkip Closing Date and the remaining 50% to be releasedtwo years after the GoSkip Closing Date.
The Company incurred acquisition expenses related to the GoSkip Asset Acquisition of approximately $0.6 million which were capitalized as a component of the cost of the assets acquired.
The transaction was accounted for as an asset acquisition in accordance with ASC Topic 805, Business Combinations, whereby the purchase price is allocated to the assets acquired and liabilities assumed based on their relative fair values as of the GoSkip Closing Date, and no goodwill is recognized. The fair value determinations were based on management's estimates and assumptions, with the assistance of valuation consultants. As of September 30, 2025, the fair values of assets and liabilities as of the GoSkip Closing Date have been finalized. There were no measurement period adjustments made to the initial fair values of assets and liabilities recorded.
The following table presents management's purchase price allocation:
| (in thousands) | Purchase price allocation |
|---|---|
| Inventory | $232 |
| Developed technology | 2,240 |
| Customer relationships | 3,136 |
| Total assets | 5,608 |
| Deferred revenue | 809 |
| Consideration paid | $4,799 |
Intangible Assets
The Company identifiedtwo acquired intangible assets in the GoSkip Asset Acquisition: developed technology and customer relationships. The fair value of developed technology was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 15.0%, and a discount rate of 26.0% in determining the GoSkip developed technology intangible fair value. The fair value of the customer relationship intangible asset was determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a 14.3% estimated annual attrition rate and discount rate of 26.0% in determining the GoSkip customer relationships intangible fair value. The estimated useful life of each of the foregoing identifiable intangible assets was determined to be: seven years for developed technology andseven years for customer relationships.
Delaget Acquisition
On December 31, 2024 (the “Delaget Closing Date”), the Company entered into an Agreement and Plan of Merger (the “Delaget Merger Agreement”), pursuant to which, on the Delaget Closing Date, PAR acquired 100% of the outstanding equity interests of Delaget, LLC ("Delaget" and such acquisition, the "Delaget Acquisition").
On the Delaget Closing Date, the Company paid equity holders of Delaget $16.9 million in cash (the "Delaget Cash Consideration"), and committed to issue 1,488,669 shares of common stock. The closing stock price as of the Delaget Closing Date was $72.67, resulting in equity consideration of $108.2 million (the "Delaget Equity Consideration") and a total purchase consideration of $125.1 million (the "Delaget Merger Consideration"). The Delaget Merger Consideration is subject to adjustment for any cash, indebtedness (including debt-like items), and net working capital of the acquired entities. On January 6, 2025, pursuant to the Delaget Merger Agreement, the Company issued 1,488,669 shares of common stock as consideration for the Delaget Acquisition. The total value of the shares issued was $109.7 million as of January 6, 2025. The Company acquired Delaget to complement its Operator Cloud solutions.
On the Delaget Closing Date, $1.9 million of the Delaget Cash Consideration was deposited into separate escrow accounts administered by third parties to fund potential post-closing adjustments and obligations.
Additionally, on the Delaget Closing Date, $2.3 million of the Delaget Cash Consideration was deposited in an indemnification escrow fund to be held for up to 36 months to fund potential post-closing indemnification obligations of Delaget equity holders in accordance with the Delaget Merger Agreement. The Company recognized indemnification assets and liabilities of approximately $2.3 million to other assets and other long-term liabilities in the consolidated balance sheets, respectively, to account for amounts deposited in the third party indemnification escrow fund.
The Company incurred acquisition and integration expenses related to the Delaget Acquisition of approximately $1.0 million which are included in general and administrative expense in the condensed consolidated statements of operations.
The Delaget Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed have been accounted for at their preliminarily determined respective fair values as of the Delaget Closing Date. The preliminary fair value determinations were based on management's estimates and assumptions, with the assistance of valuation and independent tax consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the Delaget Closing Date) as management finalizes its procedures and net working capital adjustments are settled.
During the three months ended September 30, 2025, preliminary fair values of assets and liabilities as of the Delaget Closing Date were adjusted to reflect ongoing acquisition valuation analyses, including changes to deferred taxes and goodwill to refine tax exposure estimates. During the nine months ended September 30, 2025, preliminary fair values of assets and liabilities as of the Delaget Closing Date were adjusted to reflect net working capital changes, including changes to accounts receivable, property and equipment, accrued expenses, and goodwill, in addition to the deferred tax adjustments.
The following table presents management's current purchase price allocation and initial purchase price allocation:
| (in thousands) | Current purchase price allocation | Initial purchase price allocation |
|---|---|---|
| Cash | $1,087 | $1,087 |
| Accounts receivable | 979 | 1,117 |
| Property and equipment | — | 80 |
| Lease right-of-use assets | 1,380 | 1,380 |
| Developed technology | 11,500 | 11,500 |
| Customer relationships | 14,000 | 14,000 |
| Non-competition agreements | 3,700 | 3,700 |
| Indemnification assets | 2,338 | 2,338 |
| Prepaid and other acquired assets | 200 | 200 |
| Goodwill | 97,954 | 97,017 |
| Total assets | 133,138 | 132,419 |
| Accounts payable | 295 | 295 |
| Accrued expenses | 2,184 | 1,155 |
| Lease right-of-use liabilities | 1,359 | 1,359 |
| Deferred revenue | 893 | 893 |
| Indemnification liabilities | 2,338 | 2,338 |
| Deferred taxes | 1,002 | 1,312 |
| Consideration paid | $125,067 | $125,067 |
Intangible Assets
The Company identified three acquired intangible assets in the Delaget Acquisition: developed technology; customer relationships; and non-competition agreements. The preliminary fair value of developed technology was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 15.0%, and a discount rate of 15.0% in determining the Delaget developed technology intangible preliminary fair value. The preliminary fair value of the customer relationship intangible asset was determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a 10.0% estimated annual attrition rate and discount rate of 15.0% in determining the Delaget customer relationships intangible preliminary fair value. The preliminary fair value of the Delaget non-competition agreements was determined utilizing the discounted earnings method. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology; thirteen years for customer relationships; andfive years for the non-competition agreements.
Goodwill
Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. The goodwill value represents expected synergies from the product acquired and other benefits. It is not deductible for income tax purposes.
Deferred Taxes
The Company determined the deferred tax position to be recorded at the time of the Delaget Acquisition in accordance with ASC Topic 740, Income Taxes, resulting in recognition of $1.0 million in deferred tax liabilities for future reversal of taxable temporary differences primarily for intangible assets.
Pro Forma Financial Information - unaudited
For the three and nine months ended September 30, 2024, the acquisition of Stuzo Blocker, Inc., Stuzo Holdings, LLC and their subsidiaries (the "Stuzo Acquisition") resulted in additional revenues of $10.7 million and $23.4 million, respectively, and income before income taxes of $1.6 million and $3.4 million, respectively; and the acquisition of TASK Group Holdings Limited (the "TASK Group Acquisition") resulted in additional revenues of $9.6 million and $9.6 million, respectively, and loss before income taxes of $(0.1) million and $(0.1) million, respectively. The Company didnot have any revenue or income from the Delaget Acquisition for the three or nine months ended September 30, 2024.
The following table summarizes the Company's unaudited pro forma results of operations for the three and nine months ended September 30, 2024 as if the Stuzo Acquisition, TASK Group Acquisition, and Delaget Acquisition had occurred on January 1, 2024:
| Three Months Ended September 30, | Nine Months Ended September 30, | |
|---|---|---|
| (in thousands) | 2024 | 2024 |
| Total revenue | $103,035 | $290,587 |
| Net loss from continuing operations | (33,334) | (86,749) |
The unaudited pro forma results presented above are for illustrative purposes only and do not reflect the realization of actual cost savings or any related integration costs. The unaudited pro forma results do not purport to be indicative of the results that would have been obtained, or to be a projection of results that may be obtained in the future. These unaudited pro forma results include certain adjustments, primarily due to increases in amortization expense due to the fair value adjustments of intangible assets, acquisition related costs and the impact of income taxes on the pro forma adjustments. $2.3 million of acquisition costs have been reflected in the 2024 pro forma results.
Note 4 —Discontinued Operations
The following table presents the major categories of income from discontinued operations:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Contract revenue | $— | $— | $— | $66,540 |
| Contract cost of sales | — | — | — | (60,218) |
| Operating income from discontinued operations | — | — | — | 6,322 |
| General and administrative gain (expense) | — | 177 | — | (693) |
| Gain on sale of discontinued operations | — | 451 | 197 | 77,205 |
| Income from discontinued operations before taxes | — | 628 | 197 | 82,834 |
| Benefit from (provision for) for income taxes | — | 204 | — | (2,147) |
| Net income from discontinued operations | $— | $832 | $197 | $80,687 |
The following table presents select non-cash operating and investing activities related to cash flows from discontinued operations:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Depreciation and amortization | $— | $— | $— | $200 |
| Capital expenditures | — | — | — | 233 |
| Stock-based compensation | — | 50 | — | 1,004 |
Note 5 —Accounts Receivable, net
At September 30, 2025 and December 31, 2024, the Company had current expected credit losses of $5.0 million and $3.4 million, respectively, against accounts receivable.
Changes in the current expected credit loss for the nine months ended September 30 were:
| (in thousands) | 2025 | 2024 |
|---|---|---|
| Beginning Balance - January 1 | $3,392 | $1,949 |
| Provisions | 3,422 | 2,439 |
| Write-offs | (1,838) | (763) |
| Ending Balance - September 30 | $4,976 | $3,625 |
Note 6 —Inventories, net
The components of inventory, adjusted for reserves, consisted of the following:
| (in thousands) | September 30, 2025 | December 31, 2024 |
|---|---|---|
| Finished goods | $16,041 | $13,696 |
| Work in process | 241 | 208 |
| Component parts | 8,485 | 7,450 |
| Service parts | 670 | 507 |
| Inventories, net | $25,437 | $21,861 |
At September 30, 2025 and December 31, 2024, the Company had excess and obsolescence reserves of $8.1 million and $8.8 million, respectively, against inventories.
Note 7 —Identifiable Intangible Assets and Goodwill
The components of identifiable intangible assets are:
| (in thousands) | September 30, 2025 | December 31, 2024 | EstimatedUseful Life | Weighted-Average Amortization Period |
|---|---|---|---|---|
| Acquired developed technology | $183,840 | $181,600 | 3 - 7 years | 4.46 years |
| Internally developed software costs | 46,915 | 42,353 | 3 years | 2.07 years |
| Customer relationships | 119,046 | 115,910 | 5 - 15 years | 10.18 years |
| Trade names | 3,210 | 3,210 | 2 - 8 years | 6.81 years |
| Non-competition agreements | 7,230 | 7,230 | 1 - 5 years | 3.90 years |
| 360,241 | 350,303 | |||
| Impact of currency translation on intangible assets | (790) | (5,557) | ||
| Less: accumulated amortization | (154,815) | (119,900) | ||
| 204,636 | 224,846 | |||
| Internally developed software costs not meeting general release threshold | 1,149 | 1,287 | ||
| Trademarks, trade names (non-amortizable) | 11,200 | 11,200 | Indefinite | |
| $216,985 | $237,333 | |||
Software costs placed into service during the three months ended September 30, 2025 and 2024 were $2.4 million and $1.3 million, respectively. Software costs placed into service during the nine months ended September 30, 2025 and 2024, were $4.6 million and $3.2 million, respectively.
The following table summarizes amortization expense for acquired developed technology and internally developed software:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Amortization of acquired developed technology | $6,366 | $5,660 | $18,926 | $14,628 |
| Amortization of internally developed software | 1,671 | 1,168 | 4,628 | 3,591 |
| Amortization of identifiable intangible assets recorded in cost of sales | $8,037 | $6,828 | $23,554 | $18,219 |
| Amortization expense recorded in operating expenses | $3,389 | $2,699 | $10,042 | $5,577 |
| Impact of foreign currency translation on intangible assets | $(341) | $(484) | $1,320 | $126 |
The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software development costs not meeting the general release threshold is:
| (in thousands) | |
|---|---|
| 2025, remaining | $11,225 |
| 2026 | 43,509 |
| 2027 | 38,948 |
| 2028 | 26,751 |
| 2029 | 19,233 |
| Thereafter | 64,970 |
| Total | $204,636 |
Goodwill carried is as follows:
| (in thousands) | 2025 | 2024 |
|---|---|---|
| Beginning balance - January 1 | $887,459 | $488,918 |
| Stuzo Acquisition | — | 136,602 |
| TASK Group Acquisition | — | 181,442 |
| Foreign currency translation | 10,057 | (3,878) |
| Delaget Acquisition ASC 805 measurement period adjustment | 937 | — |
| Ending balance - September 30 | $898,453 | $803,084 |
Note 8 —Debt
On January 24, 2025, the Company completed a private offering of $115.0 million aggregate principal amount of 1.00% Convertible Senior Notes due 2030 ("the 2030 Notes"), which amount includes $15.0 million aggregate principal amount of 2030 Notes issued pursuant to the initial purchaser’s full exercise of its option to purchase additional 2030 Notes. The 2030 Notes were issued pursuant to an indenture, dated January 24, 2025, between the Company and U.S. Bank Trust Company, National Association, as trustee. The 2030 Notes pay interest at a rate equal to 1.00% per year, payable semiannually in arrears on January 15 and July 15 of each year, beginning July 15, 2025. Interest accrues on the 2030 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from January 24, 2025. Unless earlier converted, redeemed, or repurchased, the 2030 Notes mature on January 15, 2030. The 2030 Notes are convertible into Company common stock at an initial conversion rate of 10.3089 shares per $1,000 principal amount. The Company incurred debt issuance costs of $3.9 million related to the offering of the 2030 Notes.
On January 30, 2025, the Company used net proceeds from its sale of the 2030 Notes to fully repay the $90.0 million aggregate principal amount outstanding under its former credit facility with Blue Owl Capital Corporation, as administrative agent and collateral agent (the "Credit Facility"). As a result of this early repayment, the Company recognized a $5.8 million loss on debt extinguishment which primarily consists of the write-off of unamortized debt issuance costs and discount, the payment of prepayment penalties, accrued and unpaid interest, and other related expenses.
The following table summarizes information about the net carrying amounts of long-term debt as of September 30, 2025:
| (in thousands) | 2026 Notes | 2027 Notes | 2030 Notes | Total |
|---|---|---|---|---|
| Principal amount of notes outstanding | $20,000 | $265,000 | $115,000 | $400,000 |
| Unamortized debt issuance cost | (80) | (3,153) | (3,334) | (6,567) |
| Total notes payable | $19,920 | $261,847 | $111,666 | $393,433 |
The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2024:
| (in thousands) | 2026 Notes | 2027 Notes | Credit Facility | Total |
|---|---|---|---|---|
| Principal amount of notes outstanding | $20,000 | $265,000 | $90,000 | $375,000 |
| Unamortized debt issuance cost | (178) | (4,210) | (1,066) | (5,454) |
| Unamortized discount | — | — | (1,191) | (1,191) |
| Total notes payable | $19,822 | $260,790 | $87,743 | $368,355 |
The following table summarizes interest expense recognized on the long-term debt:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Contractual interest expense | $1,431 | $3,963 | $4,919 | $7,676 |
| Amortization of debt issuance costs | 585 | 623 | 1,716 | 1,647 |
| Amortization of discount | — | 108 | 35 | 108 |
| Total interest expense | $2,016 | $4,694 | $6,670 | $9,431 |
The following table summarizes the future principal payments as of September 30, 2025:
| (in thousands) | |
|---|---|
| 2025, remaining | $— |
| 2026 | 20,000 |
| 2027 | 265,000 |
| 2028 | — |
| 2029 | — |
| Thereafter | 115,000 |
| Total | $400,000 |
Note 9 —Stock-Based Compensation
Stock-based compensation expense, net of forfeitures and adjustments of $0.4 million andzero for the three months ended September 30, 2025 and 2024, respectively, and $0.6 million and $0.2 million for the nine months ended September 30, 2025 and 2024, respectively, was as follows:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Cost of sales | $270 | $208 | $914 | $656 |
| General and administrative | 5,995 | 4,522 | 17,778 | 12,778 |
| Sales and marketing | 429 | 311 | 1,109 | 869 |
| Research and development | 1,127 | 846 | 3,088 | 2,280 |
| Total | $7,821 | $5,887 | $22,889 | $16,583 |
At September 30, 2025, the aggregate unrecognized compensation expense related to unvested equity awards was $52.5 million, which is expected to be recognized as compensation expense in fiscal years 2025 through 2028.
A summary of stock option activity for the nine months ended September 30, 2025 is below:
| (in thousands, except for weighted average exercise price) | Options outstanding | Weightedaverageexercise price |
|---|---|---|
| Outstanding at January 1, 2025 | 714 | $13.36 |
| Exercised | (26) | 14.66 |
| Canceled/forfeited | (1) | 12.66 |
| Outstanding at September 30, 2025 | 687 | $13.31 |
A summary of unvested restricted stock units activity for the nine months ended September 30, 2025 is below:
| (in thousands, except for weighted average award value) | Restricted Stock Unit Awards | Weightedaverageaward value |
|---|---|---|
| Outstanding at January 1, 2025 | 1,122 | $47.21 |
| Granted | 533 | 68.22 |
| Vested | (450) | 42.33 |
| Canceled/forfeited | (70) | 53.50 |
| Outstanding at September 30, 2025 | 1,135 | $60.05 |
A total of 330,000 shares of Company common stock were made available for purchase under the Company's 2021 Employee Stock Purchase Plan ("ESPP"), subject to adjustment as provided for in the ESPP. As of September 30, 2025, 39,596 shares of common stock were purchased under the ESPP since inception, including 11,273 shares purchased under the ESPP during the nine months ended September 30, 2025.
Note 10 —Net (Loss) Income Per Share
Net (loss) income per share is calculated in accordance with ASC Topic 260, Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. As of September 30, 2025, there were 686,631 anti-dilutive stock options outstanding compared to 730,000 as of September 30, 2024. As of September 30, 2025, there were 1,134,860 anti-dilutive restricted stock units outstanding compared to 925,000 as of September 30, 2024.
Note 11 —Commitments and Contingencies
From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.
Note 12 —Segment and Related Information
The Company operates inone segment. There have been no changes to the Company’s reportable segment, the identification of the Chief Operating Decision Maker, or the methodology used to assess segment performance since the filing of our 2024 Annual Report.
The following table presents revenues and significant segment expenses:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| Total revenues, net | $119,183 | $96,754 | $335,446 | $244,977 |
| Less: | ||||
| Subscription service cost of sales(1) | 25,300 | 19,928 | 70,616 | 48,140 |
| Hardware cost of sales(1) | 24,474 | 16,779 | 60,306 | 46,243 |
| Professional service cost of sales(1) | 11,860 | 9,923 | 31,433 | 30,415 |
| Sales and marketing(1) | 12,046 | 10,181 | 35,420 | 30,349 |
| General and administrative(1) | 23,583 | 20,760 | 69,062 | 56,428 |
| Research and development(1) | 18,110 | 16,937 | 56,775 | 47,433 |
| Depreciation and amortization | 9,082 | 7,876 | 26,726 | 21,125 |
| Stock-based compensation | 7,821 | 5,887 | 22,889 | 16,583 |
| Transaction costs | 1,171 | 1,125 | 2,887 | 6,103 |
| Amortization of identifiable intangible assets | 3,389 | 2,699 | 10,042 | 5,577 |
| Other segment items(2) | — | (147) | — | (747) |
| Operating loss | $(17,653) | $(15,194) | $(50,710) | $(62,672) |
| Other segment items(3) | (524) | (4,638) | (12,857) | 78,742 |
| Net (loss) income | $(18,177) | $(19,832) | $(63,567) | $16,070 |
(1) These amounts exclude stock-based compensation expense, depreciation and amortization expense, and transaction costs, which are presented separately as additional significant segment expenses.
(2) Other segment items include adjustment to contingent consideration liability and gain on insurance proceeds. See the condensed consolidated statements of operations for additional information on these amounts.
(3) Other segment items include other income (expense), net; loss on extinguishment of debt; interest expense, net; benefit from (provision for) income taxes; and net income from discontinued operations. See the condensed consolidated statements of operations for additional information on these amounts.
The following table represents revenues by country based on the location of the revenue:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| (in thousands) | 2025 | 2024 | 2025 | 2024 |
| United States | $98,181 | $81,638 | $278,568 | $219,353 |
| International | 21,002 | 15,116 | 56,878 | 25,624 |
| Total | $119,183 | $96,754 | $335,446 | $244,977 |
The following table represents assets by country based on the location of the assets:
| (in thousands) | September 30, 2025 | December 31, 2024 |
|---|---|---|
| United States | $597,532 | $599,945 |
| International | 779,842 | 780,782 |
| Total | $1,377,374 | $1,380,727 |
Customers accounting for 10% or more of the Company’s total revenues are summarized as follows:
| Three Months Ended September 30, | Nine Months Ended September 30, | |||
|---|---|---|---|---|
| 2025 | 2024 | 2025 | 2024 | |
| McDonald’s Corporation | 23% | 18% | 20% | 13% |
| All Others | 77% | 82% | 80% | 87% |
| Total | 100% | 100% | 100% | 100% |
No other customer within "All Others" accounted for 10% or more of the Company’s total revenue for the three and nine months ended September 30, 2025 or 2024.
Note 13 —Fair Value of Financial Instruments
The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:
Level 1 — quoted prices in active markets for identical assets or liabilities (observable)
Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)
Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)
The Company’s financial instruments primarily consist of cash and cash equivalents, cash held on behalf of customers, short-term investments, and debt instruments. The carrying amounts of cash and cash equivalents, cash held on behalf of customers, and short-term investments as of September 30, 2025 and December 31, 2024 were considered representative of their fair values because of their short-term nature and are classified as Level 1 of the fair value hierarchy. Debt instruments are recorded at principal amount net of unamortized debt issuance cost and discount (refer to "Note 8 - Debt" for additional information). The estimated fair value of the 2.875% Convertible Senior Notes due 2026 (the "2026 Notes"), the 1.50% Convertible Senior Notes due 2027 (the "2027 Notes"), and the 2030 Notes (together with the 2026 Notes and the 2027 Notes, the "Senior Notes") at September 30, 2025 was $21.0 million, $258.4 million, and $99.6 million, respectively. The estimated fair value of the 2026 Notes, 2027 Notes, and Credit Facility at December 31, 2024 was $34.5 million, $305.7 million, and $87.7 million, respectively. As the Credit Facility had a variable interest rate and no equity component, the book value of the Credit Facility is equal to the fair value. The valuation techniques used to determine the fair value of the Company's long-term debt are classified in Level 2 of the fair value hierarchy as they are derived from broker quotations.
The Company used a Monte Carlo simulation of a discounted cash flow model to determine the fair value of the earn-out liability associated with the acquisition of MENU Technologies AG (the "MENU Acquisition"). Significant inputs used in the simulation are not observable in the market and thus the liability represents a Level 3 fair value measurement as defined in ASC 820. Ultimately, the liability will be equivalent to the amount paid, and the difference between the fair value estimate and amount paid will be recorded in earnings. The amount paid that is less than or equal to the liability on the acquisition date will be reflected as cash used in financing activities in the Company's condensed consolidated statements of cash flows. Any amount paid in excess of the liability on the acquisition date will be reflected as cash used in operating activities.
During the three months ended June 30, 2024, the Company determined that the requirement for the earn-out payment related to the MENU Acquisition would not be met. As such, the Company reduced the fair value of the earn-out liability tozero. The earn-out period expired on July 31, 2024 with no payment made.
The following table presents the changes in the estimated fair values of the Company’s liabilities for contingent consideration measured using significant unobservable inputs (Level 3) for the nine months ended September 30, 2024:
| (in thousands) | 2024 |
|---|---|
| Balance at January 1 | $600 |
| Change in fair value of contingent consideration | (600) |
| Balance at September 30 | $— |
The change in fair value of contingent consideration was recorded within "Adjustment to contingent consideration liability" in the condensed consolidated statements of operations.
The text of this filing, as the company filed it with the SEC, without its images or exhibits. This is not investment advice.