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PAR TECHNOLOGY CORP

For the period ended Mar 31, 2025. Filed May 9, 2025.

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A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Mar 31, 2025 · Filed May 9, 2025

PAR$21.81+6.1%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements (unaudited)

NOTES TO INTERIM CONDENSED CONSOLIDATED FINANCIAL STATEMENTS

Note 1 —Summary of Significant Accounting Policies

Nature of Business

PAR Technology Corporation (the “Company” or “PAR,” “we,” or “us”), through its consolidated subsidiaries, operates inone segment, Restaurant/Retail. Refer to "Note 12 - Segment and Related Information" for further detail on our segment. The Restaurant/Retail segment provides leading omnichannel cloud-based software and hardware solutions to the restaurant and retail industries.

Our product and service offerings include point-of-sale, customer engagement and loyalty, digital ordering and delivery, operational intelligence, payment processing, hardware, and related technologies, solutions, and services. We provide enterprise restaurants, franchisees, and other foodservice outlets with operational efficiencies through a data-driven network with integration capabilities from front- and back-of-house to customer fulfillment. Our subscription services are grouped intotwo product lines: Engagement Cloud, which includes Punchh and PAR Retail (including GoSkip) products and services for customer loyalty and engagement, Plexure for international customer loyalty and engagement, and PAR Ordering for omnichannel digital ordering and delivery; and Operator Cloud, which includes PAR POS and TASK for front-of-house, PAR Pay for payments, and PAR OPS (Delaget and Data Central) for back-of-house. The accompanying condensed consolidated financial statements include the Company's accounts and those of its consolidated subsidiaries. All intercompany transactions have been eliminated in consolidation.

Basis of Presentation

The accompanying financial statements of PAR Technology Corporation and its consolidated subsidiaries have been prepared in accordance with accounting principles generally accepted in the United States of America (“GAAP”) for interim financial statements and the instructions to Form 10-Q and Regulation S-X pertaining to interim financial statements as promulgated by the SEC. In the opinion of management, the Company's financial statements include all normal and recurring adjustments necessary in order to make the financial statements not misleading and to provide a fair presentation of the Company's financial results for the interim period included in this Quarterly Report. Interim results are not necessarily indicative of results for the full year or any future periods. The information included in this Quarterly Report should be read in conjunction with the Company's audited consolidated financial statements and notes thereto included in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2024 (the “2024 Annual Report”).

The results of operations of the Company's Government segment are reported as discontinued operations in the condensed consolidated statements of operations for the three months ended March 31, 2025 and 2024. All results and information in the condensed consolidated financial statements are presented as continuing operations and exclude the Government segment unless otherwise noted specifically as discontinued operations.

Use of Estimates

The preparation of the financial statements requires management of the Company to make a number of estimates and assumptions relating to the reported amount of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the period. Significant items subject to these estimates and assumptions include revenue recognition, stock-based compensation, the recognition and measurement of assets acquired and liabilities assumed in business combinations and asset acquisitions at fair value, identifiable intangible assets and goodwill, valuation allowances for receivables, classification of discontinued operations, valuation of excess and obsolete inventories, and measurement of contingent consideration at fair value. Actual results could differ from those estimates.

Cash and Cash Equivalents and Cash Held on Behalf of Customers

Cash and cash equivalents and cash held on behalf of customers consist of the following:

(in thousands)March 31, 2025December 31, 2024
Cash and cash equivalents
Cash$89,491$105,956
Money market funds2,1612,161
Cash held on behalf of customers18,05913,428
Total cash and cash equivalents and cash held on behalf of customers$109,711$121,545

The Company maintained bank balances that, at times, exceeded the federally insured limit during the three months ended March 31, 2025. The Company did not experience losses relating to these deposits and management does not believe that the Company is exposed to any significant credit risk with respect to these amounts.

Short-Term Investments

The carrying value of investment securities consist of the following:

(in thousands)March 31, 2025December 31, 2024
Short-term investments
Short-term deposits$531$524
Total short-term investments$531$524

The Company did not have any material gains or losses on these securities during the three months ended March 31, 2025. The estimated fair value of these securities approximated their carrying value as of March 31, 2025 and December 31, 2024.

Other Assets

Other assets include deferred implementation costs of $6.8 million and $7.3 million and deferred commissions of $3.6 million and $3.3 million at March 31, 2025 and December 31, 2024, respectively.

The following table summarizes amortization expense for deferred implementation costs and deferred commissions:

Three Months Ended March 31,
(in thousands)20252024
Amortization of deferred implementation costs$1,371$1,495
Amortization of deferred commissions440393

Other Long-Term Liabilities

Other long-term liabilities include deferred tax liabilities of $20.2 million and $18.7 million at March 31, 2025 and December 31, 2024, respectively.

Recently Adopted Accounting Pronouncements

There were no recent accounting pronouncements or changes in accounting pronouncements during the three months ended March 31, 2025 that are of significance or potential significance to the Company.

Note 2 —Revenue Recognition

Deferred Revenue

Deferred revenue is as follows:

(in thousands)March 31, 2025December 31, 2024
Current$29,621$23,166
Non-current1,4541,529
Total$31,075$24,695

Most performance obligations greater than one year relate to service and support contracts that the Company expects to fulfill within 36 months. The Company expects to fulfill 100% of service and support contracts within 60 months.

The changes in deferred revenue, inclusive of both current and long-term, are as follows:

(in thousands)20252024
Beginning balance - January 1$24,695$11,454
Acquired deferred revenue (refer to "Note 3 - Acquisitions")8095,443
Recognition of deferred revenue(41,091)(6,398)
Deferral of revenue45,2835,195
Impact of foreign currency translation on deferred revenue1,379—
Ending balance - March 31$31,075$15,694

The above tables exclude customer deposits of $1.8 million and $1.8 million as of the three months ended March 31, 2025 and 2024, respectively. During the three months ended March 31, 2025 and 2024, the Company recognized revenue included in deferred revenue at the beginning of each respective period of $11.4 million and $2.7 million.

Disaggregated Revenue

The Company disaggregates revenue from contracts with customers by major product line because the Company believes it best depicts how the nature, amount, timing, and uncertainty of revenue and cash flows are affected by contract terms and economic factors.

Three Months Ended March 31, 2025Three Months Ended March 31, 2024
(in thousands)Point in timeOver timePoint in timeOver time
Subscription service$—$68,410$—$38,379
Hardware21,843—18,226—
Professional service4,1639,4435,7267,742
Total$26,006$77,853$23,952$46,121

Note 3 —Acquisitions

GoSkip Asset Acquisition

On March 11, 2025 (the "GoSkip Closing Date"), the Company entered into an Asset Purchase Agreement (the "GoSkip Asset Purchase Agreement"), pursuant to which, on the GoSkip Closing Date, the Company acquired certain assets and assumed certain liabilities of GoSkip (the "GoSkip Asset Acquisition") from a privately held company for approximately $4.8 million in cash consideration (the "GoSkip Cash Consideration"). Pursuant to the GoSkip Asset Purchase Agreement, the Company acquired substantially all of the assets related to the GoSkip self-checkout line of business to expand its PAR Retail product and service offerings. GoSkip is a cloud-POS solution offering a suite of mobile checkout kiosks and scan-and-go products.

Under the terms of the GoSkip Asset Purchase Agreement, approximately $0.5 million of the GoSkip Cash Consideration was held back by the Company to cover general representations and warranties. As the representations and warranties are assumed to be accurate and release of the holdback is likely to occur, the holdback amount has been included in the total consideration transferred. The holdback amount will be released overtwo years, with 50% to be releasedone year after the GoSkip Closing Date and the remaining 50% to be releasedtwo years after the GoSkip Closing Date.

The Company incurred acquisition expenses related to the GoSkip Asset Acquisition of approximately $0.6 million which were capitalized as a component of the cost of the assets acquired.

The transaction was accounted for as an asset acquisition in accordance with ASC Topic 805, Business Combinations, whereby the purchase price is allocated to the assets acquired and liabilities assumed based on their relative fair values as of the GoSkip Closing Date, and no goodwill is recognized. The fair value determinations were based on management's estimates and assumptions, with the assistance of valuation consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the GoSkip Closing Date) as management finalizes its procedures and net working capital adjustments (if any) are settled.

The following table presents management's preliminary purchase price allocation:

(in thousands)Purchase price allocation
Inventory$232
Developed technology2,240
Customer relationships3,136
Total assets5,608
Deferred revenue809
Consideration paid$4,799

The Company identifiedtwo acquired intangible assets in the GoSkip Asset Acquisition: developed technology and customer relationships. The preliminary fair value of developed technology was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 15.0%, and a discount rate of 26.0% in determining the GoSkip developed technology intangible preliminary fair value. The preliminary fair value of the customer relationship intangible asset was determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a 14.3% estimated annual attrition rate and discount rate of 26.0% in determining the GoSkip customer relationships intangible preliminary fair value. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology andseven years for customer relationships.

Delaget Acquisition

On December 31, 2024 (the “Delaget Closing Date”), the Company entered into an Agreement and Plan of Merger (the “Delaget Merger Agreement”), pursuant to which, on the Delaget Closing Date, PAR acquired 100% of the outstanding equity interests of Delaget, LLC ("Delaget" and such acquisition, the "Delaget Acquisition").

On the Delaget Closing Date, the Company paid equity holders of Delaget $16.9 million in cash (the "Delaget Cash Consideration"), and committed to issue 1,488,669 shares of common stock. The closing stock price as of the Delaget Closing Date was $72.67, resulting in equity consideration of $108.2 million (the "Delaget Equity Consideration") and a total purchase consideration of $125.1 million (the "Delaget Merger Consideration"). The Delaget Merger Consideration is subject to adjustment for any cash, indebtedness (including debt-like items), and net working capital of the acquired entities. On January 6, 2025, pursuant to the Delaget Merger Agreement, the Company issued 1,488,669 shares of common stock as consideration for the Delaget Acquisition. The total value of the shares issued was $109.7 million as of January 6, 2025. The Company acquired Delaget to complement its Operator Cloud solutions.

On the Delaget Closing Date, $1.9 million of the Delaget Cash Consideration was deposited into separate escrow accounts administered by third parties to fund potential post-closing adjustments and obligations.

Additionally, on the Delaget Closing Date, $2.3 million of the Delaget Cash Consideration was deposited in an indemnification escrow fund to be held for up to 36 months to fund potential post-closing indemnification obligations of Delaget equity holders in accordance with the Delaget Merger Agreement. The Company recognized indemnification assets and liabilities of approximately $2.3 million to other assets and other long-term liabilities in the consolidated balance sheets, respectively, to account for amounts deposited in the third party indemnification escrow fund.

The Company incurred acquisition and integration expenses related to the Delaget Acquisition of approximately $0.7 million which are included in general and administrative expense in the condensed consolidated statements of operations.

The Delaget Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed have been accounted for at their preliminarily determined respective fair values as of the Delaget Closing Date. The preliminary fair value determinations were based on management's estimates and assumptions, with the assistance of valuation and independent tax consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the Delaget Closing Date) as management finalizes its procedures and net working capital adjustments (if any) are settled.

During the three months ended March 31, 2025, preliminary fair values of assets and liabilities as of the Delaget Closing Date were adjusted to reflect net working capital adjustments. These adjustments included changes to accounts receivable, accrued expenses, and goodwill.

The following table presents management's current purchase price allocation and initial purchase price allocation:

(in thousands)Current purchase price allocationInitial purchase price allocation
Cash$1,087$1,087
Accounts receivable9791,117
Property and equipment8080
Lease right-of-use assets1,3801,380
Developed technology11,50011,500
Customer relationships14,00014,000
Non-competition agreements3,7003,700
Indemnification assets2,3382,338
Prepaid and other acquired assets200200
Goodwill97,14297,017
Total assets132,406132,419
Accounts payable295295
Accrued expenses1,1421,155
Lease right-of-use liabilities1,3591,359
Deferred revenue893893
Indemnification liabilities2,3382,338
Deferred taxes1,3121,312
Consideration paid$125,067$125,067

The Company identified three acquired intangible assets in the Delaget Acquisition: developed technology; customer relationships; and non-competition agreements. The preliminary fair value of developed technology was determined utilizing the “relief from royalty” approach, which is a form of the income approach that attributes savings recognized from not having to pay a royalty for the use of an asset. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 15.0%, and a discount rate of 15.0% in determining the Delaget developed technology intangible preliminary fair value. The preliminary fair value of the customer relationship intangible asset was determined utilizing the “multi-period excess earnings method”, which method is predicated upon the calculation of the net present value of after-tax net cash flows respectively attributable to each asset. The Company applied a 10.0% estimated annual attrition rate and discount rate of 15.0% in determining the Delaget customer relationships intangible preliminary fair value. The preliminary fair value of the Delaget non-competition agreements was determined utilizing the discounted earnings method. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology; thirteen years for customer relationships; andfive years for the non-competition agreements.

Goodwill

Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. The goodwill value represents expected synergies from the product acquired and other benefits. It is not deductible for income tax purposes.

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the Delaget Acquisition in accordance with ASC Topic 740, Income Taxes, resulting in recognition of $1.3 million in deferred tax liabilities for future reversal of taxable temporary differences primarily for intangible assets.

TASK Group Holdings Limited ("TASK Group") Acquisition

On July 18, 2024 (New York Time), July 19, 2024 (Sydney Time) (the "TASK Closing Date"), the Company completed its acquisition of TASK Group, pursuant to a court-approved scheme of arrangement. On the TASK Closing Date, the Company paid TASK Group's shareholders approximately $131.5 million in cash consideration, and issued 2,163,393 shares of common stock at a price of $52.70 per share of Company common stock, for a total purchase consideration of $245.5 million. The Company acquired TASK Group to expand its footprint in the international foodservice vertical with TASK Group's Australia-based global foodservice transaction platform that offers international unified commerce solutions and loyalty and engagement solutions.

The Company incurred acquisition and integration expenses related to the TASK Group Acquisition of approximately $0.2 million which are included in general and administrative expense in the condensed consolidated statements of operations.

The TASK Group Acquisition was accounted for as a business combination in accordance with ASC Topic 805, Business Combinations. Accordingly, assets acquired and liabilities assumed have been accounted for at their preliminarily determined respective fair values as of the TASK Closing Date. The fair value determinations were based on management's estimates and assumptions, with the assistance of independent valuation and tax consultants. Preliminary fair values are subject to measurement period adjustments within the permitted measurement period (up to one year from the TASK Closing Date) as management finalizes its procedures and net working capital adjustments (if any) are settled.

The following table presents management's current purchase price allocation and initial purchase price allocation:

(in thousands)Current purchase price allocationInitial purchase price allocation
Cash$4,179$4,179
Short-term investments562562
Accounts receivable7,1057,105
Property and equipment1,0301,030
Lease right-of-use assets3,4183,418
Developed technology32,10032,100
Customer relationships48,00048,000
Trade names1,8001,800
Prepaid and other acquired assets1,9161,916
Goodwill182,042181,442
Total assets282,152281,552
Accounts payable4,2124,212
Accrued expenses3,7053,502
Lease right-of-use liabilities3,3973,397
Deferred revenue4,7104,710
Deferred taxes20,66020,263
Consideration paid$245,468$245,468

The Company identified three acquired intangible assets in the TASK Group Acquisition: developed technology; customer relationships; and trade names, split across the TASK and Plexure product lines. The preliminary fair value of developed technology was determined utilizing the relief from royalty approach. The Company applied aseven-year economic life, a fair and reasonable royalty rate of 20.0%, and a discount rate of 12.5% in determining the Plexure developed technology and aseven-year economic life, a fair and reasonable royalty rate of 12.0%, and a discount rate of 14.0% in determining the TASK developed technology intangible preliminary fair values. The preliminary fair value of the customer relationship intangible asset was determined utilizing the multi-period excess earnings method. The Company applied a 10.0% estimated annual attrition rate and a discount rate of 14.0% for the TASK customer relationships and applied a 95.0% probability of renewal factor and a discount rate of 12.5% for the Plexure customer relationships intangible preliminary fair values. The preliminary fair value of the trade names intangible was determined utilizing the relief from royalty approach. The Company applied a fair and reasonable royalty rate of 0.5% and a discount rate of 12.5% for the Plexure trade name and a fair and reasonable royalty rate of 1.0% and a discount rate of 14.0% in determining the TASK trade name intangible preliminary fair values. The estimated useful life of each of the foregoing identifiable intangible assets was preliminarily determined to be: seven years for developed technology; thirteen years for customer relationships; andeight years for the trade names.

Goodwill

Goodwill represents the excess of consideration transferred for the fair value of net identifiable assets acquired and is tested for impairment at least annually. The goodwill value represents expected synergies from the product acquired and other benefits. It is not deductible for income tax purposes.

Deferred Taxes

The Company determined the deferred tax position to be recorded at the time of the TASK Group Acquisition in accordance with ASC Topic 740, Income Taxes, resulting in recognition of $20.7 million in deferred tax liabilities for future reversal of taxable temporary differences primarily for intangible assets.

Pro Forma Financial Information - unaudited

For the three months ended March 31, 2025, the acquisition of Stuzo Blocker, Inc., Stuzo Holdings, LLC and their subsidiaries (the "Stuzo Acquisition") resulted in additional revenues of $11.8 million and income before income taxes of $2.6 million; the TASK Group Acquisition resulted in additional revenues of $11.6 million and loss before income taxes of $1.4 million; and the Delaget Acquisition resulted in additional revenues of $4.4 million and loss before income taxes of $0.3 million.

The following table summarizes the Company's unaudited pro forma results of operations for the three months ended March 31, 2025 and 2024 as if the Stuzo Acquisition, TASK Group Acquisition, and Delaget Acquisition had occurred on January 1, 2024:

Three Months Ended March 31,
(in thousands)20252024
Total revenue$103,859$92,790
Net loss from continuing operations(23,502)(19,789)

The unaudited pro forma results presented above are for illustrative purposes only and do not reflect the realization of actual cost savings or any related integration costs. The unaudited pro forma results do not purport to be indicative of the results that would have been obtained, or to be a projection of results that may be obtained in the future. These unaudited pro forma results include certain adjustments, primarily due to increases in amortization expense due to the fair value adjustments of intangible assets, acquisition related costs and the impact of income taxes on the pro forma adjustments. $1.0 million of acquisition costs have been reflected in the 2024 pro forma results.

Note 4 —Discontinued Operations

The following table presents the major categories of income from discontinued operations:

Three Months EndedMarch 31,
(in thousands)20252024
Contract revenue$—$35,424
Contract cost of sales—(32,033)
Operating income from discontinued operations—3,391
General and administrative expense—(1,319)
Other income, net—6
Gain on sale of discontinued operations197—
Income from discontinued operations before taxes1972,078
Benefit from (provision for) income taxes——
Net income from discontinued operations$197$2,078

The following table presents select non-cash operating and investing activities related to cash flows from discontinued operations:

Three Months EndedMarch 31,
(in thousands)20252024
Depreciation and amortization$—$115
Capital expenditures—127
Stock-based compensation—48

Note 5 —Accounts Receivable, net

At March 31, 2025 and December 31, 2024, the Company had current expected credit losses of $4.1 million and $3.4 million, respectively, against accounts receivable.

Changes in the current expected credit loss for the three months ended March 31 were:

(in thousands)20252024
Beginning Balance - January 1$3,392$1,949
Provisions1,109564
Write-offs(385)(557)
Ending Balance - March 31$4,116$1,956

Note 6 —Inventories, net

The components of inventory, adjusted for reserves, consisted of the following:

(in thousands)March 31, 2025December 31, 2024
Finished goods$14,639$13,696
Work in process166208
Component parts7,9367,450
Service parts476507
Inventories, net$23,217$21,861

At March 31, 2025 and December 31, 2024, the Company had excess and obsolescence reserves of $8.5 million and $8.8 million, respectively, against inventories.

Note 7 —Identifiable Intangible Assets and Goodwill

The components of identifiable intangible assets are:

(in thousands)March 31, 2025December 31, 2024EstimatedUseful LifeWeighted-Average Amortization Period
Acquired developed technology$183,840$181,6003 - 7 years4.16 years
Internally developed software costs44,18542,3533 years2.87 years
Customer relationships119,046115,9105 - 15 years8.80 years
Trade names3,2103,2102 - 8 years7.33 years
Non-competition agreements7,2307,2301 - 5 years4 years
357,511350,303
Impact of currency translation on intangible assets(3,758)(5,557)
Less: accumulated amortization(131,531)(119,900)
222,222224,846
Internally developed software costs not meeting general release threshold6351,287
Trademarks, trade names (non-amortizable)11,20011,200Indefinite
$234,057$237,333

Software costs placed into service during the three months ended March 31, 2025 and 2024, were $1.8 million and $0.5 million, respectively.

The following table summarizes amortization expense for acquired developed technology and internally developed software:

Three Months EndedMarch 31,
(in thousands)20252024
Amortization of acquired developed technology$6,209$4,235
Amortization of internally developed software1,4301,231
Amortization of identifiable intangible assets recorded in cost of sales$7,639$5,466
Amortization expense recorded in operating expenses3,259932
Impact of foreign currency translation on intangible assets733639

The expected future amortization of intangible assets, assuming straight-line amortization of capitalized software development costs and acquisition related intangibles, excluding software development costs not meeting the general release threshold is:

(in thousands)
2025, remaining$33,079
202642,244
202737,757
202825,961
202918,947
Thereafter64,234
Total$222,222

Goodwill carried is as follows:

(in thousands)20252024
Beginning balance - January 1$887,459$488,918
Stuzo Acquisition—132,140
Foreign currency translation2,909(2,162)
Delaget Acquisition ASC 805 measurement period adjustment125—
Ending balance - March 31$890,493$618,896

Note 8 —Debt

On January 24, 2025, the Company completed a private offering of $115.0 million aggregate principal amount of 1.00% Convertible Senior Notes due 2030 ("the 2030 Notes"), which amount includes $15.0 million aggregate principal amount of 2030 Notes issued pursuant to the initial purchaser’s exercise of its option to purchase additional 2030 Notes. The 2030 Notes were issued pursuant to an indenture, dated January 24, 2025, between the Company and U.S. Bank Trust Company, National Association, as trustee. The 2030 Notes pay interest at a rate equal to 1.00% per year, payable semiannually in arrears on January 15 and July 15 of each year, beginning July 15, 2025. Interest accrues on the 2030 Notes from the last date to which interest has been paid or duly provided for or, if no interest has been paid or duly provided for, from January 24, 2025. Unless earlier converted, redeemed, or repurchased, the 2030 Notes mature on January 15, 2030. The 2030 Notes are convertible into Company common stock at an initial conversion rate of 10.3089 shares per $1,000 principal amount. The Company incurred debt issuance costs of $3.9 million related to the offering of the 2030 Notes.

On January 30, 2025, the Company used net proceeds from its sale of the 2030 Notes to fully repay the $90.0 million aggregate principal amount outstanding under its former credit facility with Blue Owl Capital Corporation, as administrative agent and collateral agent (the "Credit Facility"). As a result of this early repayment, the Company recognized a $5.8 million loss on debt extinguishment which primarily consists of the write-off of unamortized debt issuance costs and discount, the payment of prepayment penalties, accrued and unpaid interest, and other related expenses.

The following table summarizes information about the net carrying amounts of long-term debt as of March 31, 2025:

(in thousands)2026 Notes2027 Notes2030 NotesTotal
Principal amount of notes outstanding$20,000$265,000$115,000$400,000
Unamortized debt issuance cost(146)(3,863)(3,721)(7,730)
Total notes payable$19,854$261,137$111,279$392,270

The following table summarizes information about the net carrying amounts of long-term debt as of December 31, 2024:

(in thousands)2026 Notes2027 NotesCredit FacilityTotal
Principal amount of notes outstanding$20,000$265,000$90,000$375,000
Unamortized debt issuance cost(178)(4,210)(1,066)(5,454)
Unamortized discount——(1,191)(1,191)
Total notes payable$19,822$260,790$87,743$368,355

The following table summarizes interest expense recognized on the long-term debt:

Three MonthsEnded March 31,
(in thousands)20252024
Contractual interest expense$2,060$1,856
Amortization of debt issuance costs553508
Amortization of discount35—
Total interest expense$2,648$2,364

The following table summarizes the future principal payments as of March 31, 2025:

(in thousands)
2025, remaining$—
202620,000
2027265,000
2028—
2029—
Thereafter115,000
Total$400,000

Note 9 —Stock-Based Compensation

Stock-based compensation expense, net of forfeitures and adjustments of $0.1 million and $0.7 million, for the three months ended March 31, 2025 and 2024, respectively, was as follows:

Three MonthsEnded March 31,
(in thousands)20252024
Cost of sales$290$173
General and administrative5,6643,327
Sales and marketing326265
Research and development901645
Total$7,181$4,410

At March 31, 2025, the aggregate unrecognized compensation expense related to unvested equity awards was $66.7 million, which is expected to be recognized as compensation expense in fiscal years 2025 through 2028.

A summary of stock option activity for the three months ended March 31, 2025 is below:

(in thousands, except for weighted average exercise price)Options outstandingWeightedaverageexercise price
Outstanding at January 1, 2025714$13.36
Exercised(9)23.14
Outstanding at March 31, 2025705$13.24

A summary of unvested restricted stock units activity for the three months ended March 31, 2025 is below:

(in thousands, except for weighted average award value)Restricted Stock Unit AwardsWeightedaverageaward value
Outstanding at January 1, 20251,122$47.21
Granted48369.41
Vested(382)41.90
Canceled/forfeited(7)43.81
Outstanding at March 31, 20251,216$59.04

A total of 330,000 shares of Company common stock were made available for purchase under the Company's 2021 Employee Stock Purchase Plan ("ESPP"), subject to adjustment as provided for in the ESPP. As of March 31, 2025, 28,323 shares of common stock were purchased under the ESPP since inception. No shares were purchased under the ESPP during the three months ended March 31, 2025.

Note 10 —Net Loss Per Share

Net loss per share is calculated in accordance with ASC Topic 260, Earnings per Share, which specifies the computation, presentation and disclosure requirements for earnings per share (“EPS”). It requires the presentation of basic and diluted EPS. Basic EPS excludes all dilution and is based upon the weighted average number of shares of common stock outstanding during the period. Diluted EPS reflects the potential dilution that would occur if convertible securities or other contracts to issue common stock were exercised. As of March 31, 2025, there were 705,000 anti-dilutive stock options outstanding compared to 802,000 as of March 31, 2024. As of March 31, 2025, there were 1,216,000 anti-dilutive restricted stock units outstanding compared to 829,000 as of March 31, 2024. As of March 31, 2025, there were 616,712 anti-dilutive shares issuable upon conversion of the 2026 Notes.

Note 11 —Commitments and Contingencies

From time to time, the Company is party to legal proceedings arising in the ordinary course of business. Based on information currently available, and based on its evaluation of such information, the Company believes the legal proceedings in which it is currently involved are not material or are not likely to result in a material adverse effect on the Company’s business, financial condition or results of operations, or cannot currently be estimated.

Note 12 —Segment and Related Information

The Company operates inone segment. There have been no changes to the Company’s reportable segment, the identification of the Chief Operating Decision Maker, or the methodology used to assess segment performance since the filing of our 2024 Annual Report.

The following table presents revenues and significant segment expenses:

Three Months Ended March 31,
(in thousands)20252024
Total revenues, net$103,859$70,073
Less:
Subscription service cost of sales(1)21,17813,138
Hardware cost of sales(1)16,38514,049
Professional service cost of sales(1)10,00211,119
Sales and marketing(1)11,45610,651
General and administrative(1)21,54117,666
Research and development(1)18,82915,085
Depreciation and amortization8,6236,361
Stock-based compensation7,1814,410
Transaction costs1,1553,405
Amortization of identifiable intangible assets3,259932
Operating loss$(15,750)$(26,743)
Other segment items(2)(8,600)8,455
Net loss$(24,350)$(18,288)

(1) These amounts exclude stock-based compensation expense, depreciation and amortization expense, and transaction costs, which are presented separately as additional significant segment expenses.

(2) Other segment items include other (expense) income, net, loss on extinguishment of debt, interest expense, net, (provision for) benefit from income taxes, and net income from discontinued operations. See the condensed consolidated statements of operations for additional information on these amounts.

The following table represents revenues by country based on the location of the revenue:

Three Months Ended March 31,
(in thousands)20252024
United States$87,535$64,533
International16,3245,540
Total$103,859$70,073

The following table represents assets by country based on the location of the assets:

(in thousands)March 31, 2025December 31, 2024
United States$608,565$599,945
International772,984780,782
Total$1,381,549$1,380,727

Customers accounting for 10% or more of the Company’s total revenues are summarized as follows:

Three Months Ended March 31,
20252024
McDonald’s Corporation19%10%
Yum! Brands, Inc.7%12%
Dairy Queen8%10%
All Others66%68%
Total100%100%

No other customer within "All Others" accounted for 10% or more of the Company’s total revenue for the three months ended March 31, 2025 or 2024.

Note 13 —Fair Value of Financial Instruments

The Company’s financial instruments have been recorded at fair value using available market information and valuation techniques. The fair value hierarchy is based upon three levels of input, which are:

Level 1 — quoted prices in active markets for identical assets or liabilities (observable)

Level 2 — inputs other than Level 1 that are observable, either directly or indirectly, such as quoted prices for similar assets or liabilities, quoted prices in inactive markets, or other inputs that are observable market data for essentially the full term of the asset or liability (observable)

Level 3 — unobservable inputs that are supported by little or no market activity, but are significant to determining the fair value of the asset or liability (unobservable)

The Company’s financial instruments primarily consist of cash and cash equivalents, cash held on behalf of customers, short-term investments, and debt instruments. The carrying amounts of cash and cash equivalents, cash held on behalf of customers, and short-term investments as of March 31, 2025 and December 31, 2024 were considered representative of their fair values because of their short-term nature and are classified as Level 1 of the fair value hierarchy. Debt instruments are recorded at principal amount net of unamortized debt issuance cost and discount (refer to "Note 8 - Debt" for additional information). The estimated fair value of the 2.875% Convertible Senior Notes due 2026 (the "2026 Notes"), the 1.50% Convertible Senior Notes due 2027 (the "2027 Notes"), and the 2030 Notes (together with the 2026 Notes and the 2027 Notes, the "Senior Notes") at March 31, 2025 was $29.5 million, $284.2 million, and $108.2 million, respectively. The estimated fair value of the 2026 Notes, 2027 Notes, and Credit Facility at December 31, 2024 was $34.5 million, $305.7 million, and $87.7 million, respectively. As the Credit Facility had a variable interest rate and no equity component, the book value of the Credit Facility is equal to the fair value. The valuation techniques used to determine the fair value of the Company's long-term debt are classified in Level 2 of the fair value hierarchy as they are derived from broker quotations.

The Company used a Monte Carlo simulation of a discounted cash flow model to determine the fair value of the earn-out liability associated with the acquisition of MENU Technologies AG (the "MENU Acquisition"). Significant inputs used in the simulation are not observable in the market and thus the liability represents a Level 3 fair value measurement as defined in ASC 820. Ultimately, the liability will be equivalent to the amount paid, and the difference between the fair value estimate and amount paid will be recorded in earnings. The amount paid that is less than or equal to the liability on the acquisition date will be reflected as cash used in financing activities in the Company's condensed consolidated statements of cash flows. Any amount paid in excess of the liability on the acquisition date will be reflected as cash used in operating activities.

The following table presents the changes in the estimated fair values of the Company’s liabilities for contingent consideration measured using significant unobservable inputs (Level 3) for the three months ended March 31, 2024:

(in thousands)2024
Balance at January 1$600
Change in fair value of contingent consideration—
Balance at March 31$600

The balance of the fair value of the liability was recorded within "Accrued expenses" in the condensed consolidated balance sheets.

The following table provides quantitative information associated with the fair value measurement of the Company’s liabilities for contingent consideration as of March 31, 2024:

Contingency TypeMaximum Payout (1) (undiscounted) (in thousands)Fair ValueValuation TechniqueUnobservable InputsWeighted Average or Range
Revenue based payments$5,600$600Monte CarloRevenue volatility25.0%
Discount rate11.5%
Projected year of payments · 2024

(1) Maximum payout as determined by Monte Carlo valuation simulation; the disclosed contingency is not subject to a contractual maximum payout.

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