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KEYCORP NEW

For the period ended Sep 30, 2024. Filed Nov 6, 2024.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Sep 30, 2024 · Filed Nov 6, 2024

KEY$21.34-0.3%Stored close · as of Nov 10, 2026

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Loans and loans held for sale

Figure 7. Breakdown of Loans at September 30, 2024

(a)Consumer loans include Consumer loans and Credit cards. See Note 3 (“Loan Portfolio”) in Item 1. Financial Statements of this report.

At September 30, 2024, total loans outstanding from continuing operations were $105.3 billion, compared to $112.6 billion at December 31, 2023. For more information on balance sheet carrying value, see Note 1 (“Summary of Significant Accounting Policies”) under the headings “Loans” and “Loans Held for Sale” starting on page 107 of our 2023 Form 10-K.

Commercial loan portfolio

Commercial loans outstanding were $72.4 billion at September 30, 2024, a decrease of $5.2 billion, or 6.7%, compared to December 31, 2023, primarily reflecting declines in commercial and industrial loans and commercial mortgage real estate loans.

Figure 8 provides our commercial loan portfolios by industry classification at September 30, 2024, and December 31, 2023.

Figure 8. Commercial Loans by Industry

September 30, 2024Commercial and industrialCommercialreal estateCommerciallease financingTotal commercialloansPercent oftotal
Dollars in millions
Industry classification:
Agriculture$887$117$82$1,0861.5%
Automotive2,16570522,8724.0
Business services3,136270913,4974.8
Commercial real estate7,54512,174319,72227.2
Construction materials and contractors2,0232672192,5093.5
Consumer goods3,8125682024,5826.3
Consumer services4,2246953415,2607.3
Equipment1,7871621392,0882.9
Finance9,631992199,94913.7
Healthcare2,7471,2042304,1815.8
Materials and extraction2,2282031382,5693.5
Oil and gas1,9863192,0262.8
Public exposure2,17584172,6003.6
Technology, media, and telecom62010606901.0
Transportation9451243061,3751.9
Utilities6,63564147,0559.7
Other2288741356.5
Total$52,774$16,730$2,913$72,417100.0%
December 31, 2023Commercial and industrialCommercialreal estateCommerciallease financingTotal commercialloansPercent oftotal
Dollars in millions
Industry classification:
Agriculture$925$114$74$1,1131.4%
Automotive2,15383342,9903.9
Business services3,3872431123,7424.8
Commercial real estate8,22913,113821,35027.5
Construction materials and contractors2,3112922652,8683.7
Consumer goods3,8516222684,7416.1
Consumer services4,5687743275,6697.3
Equipment2,4051711682,7443.5
Finance8,9081042849,29612.0
Healthcare3,2221,4563034,9816.4
Materials and extraction2,4023041522,8583.7
Oil and gas2,21237122,2612.9
Public exposure2,24185132,7623.6
Technology, media, and telecom80711788961.2
Transportation988974661,5512.0
Utilities6,41864596,8838.9
Other78868308861.1
Total$55,815$18,253$3,523$77,591100.0%

Commercial and industrial. Commercial and industrial loans are the largest component of our loan portfolio, representing 50% of our total loan portfolio at September 30, 2024, and 50% at December 31, 2023. This portfolio is approxima tely 89%variable rate and consists of loans originated primarily to large corporate, middle market, and small business clients.

Commercial and industrial loans totaled $52.8 billion at September 30, 2024, a decrease of $3.0 billion, or 5.4%, compared to December 31, 2023. The decrease was broad-based across most industry categories and reflects the residual impact of our balance sheet optimization efforts.

Commercial real estate loans. Our commercial real estate portfolio includes project loans primarily focused in market-rate and affordable multi-family housing loans, owner-occupied commercial and industrial operating company buildings, and community center grocer-anchored retail centers. These three commercial real estate segments make up 76% of our commercial real estate portfolio. Our non-owner-occupied portfolio is focused on operators of commercial real estate who not only utilize our loan products, but also utilize our broader industry-focused products and services and provide consistent pipelines into our agency, CMBS, and other long-term market take out products. This focus ensures our relationship clients foster and build portfolios with stable, recurring cash flows, with adequate, balanced cash reserves to support our balance sheet exposures through the economic cycle.

At September 30, 2024, commercial real estate loans totaled $16.7 billion, which includes $13.6 billion of mortgage loans and $3.1 billion of construction loans. Compared to December 31, 2023, this portfolio decreased $1.5 billion, or 8.3%, driven by decreases in nonowner-occupied. Nonowner-occupied properties, generally properties for which at least 50% of the debt service is provided by rental income from nonaffiliated third parties, represented 80% of total commercial real estate loans outstanding at September 30, 2024.

Since the global financial crisis in 2008, we have limited our construction business and reduced our overall construction loans from 42% to 18% of commercial real estate loans as of September 30, 2024. Construction loans provide a stream of funding for properties not fully leased at origination to support debt service payments over the term of the contract or project. As of September 30, 2024, 81% of our construction portfolio are multi-family project loans. Our office exposure only represents 5% of commercial real estate loans at period end.

As shown in Figure 9, our commercial real estate loan portfolio includes various property types and geographic locations of the underlying collateral. These loans include commercial mortgage and construction loans in both Consumer Bank and Commercial Bank.

Figure 9. Commercial Real Estate Loans

Geographic Region · Total · Percent ofTotal · Construction · CommercialMortgage
Dollars in millions · West · Southwest · Central · Midwest · Southeast · Northeast · National
Nonowner-occupied:
Diversified$1$—$—$3$—$11$121$136.8%$—$136
Industrial44162106245287187634.6141622
Land & Residential9247—19—41.21823
Lodging48—1244656602261.4—226
Medical Office35—4212198812781.7—278
Multifamily1,3114531,2531,2732,4541,2274168,38750.12,4925,895
Office108113474106236937524.5—752
Retail160682162522431848895.343846
Self Storage44—451577191863862.312374
Senior Housing1312211592551161136443.8152492
Skilled Nursing————77170913382.0—338
Student Housing39——26140——2051.250155
Other11053537521372771.7—277
Total nonowner-occupied1,9314951,7541,7983,3102,5341,50013,32279.62,90810,414
Owner-occupied1,09113216141571,0351893,40820.41853,223
Total$3,022$496$2,075$2,412$3,467$3,569$1,689$16,730100.0%$3,093$13,637
Nonperforming loans$3$—$60$62$44$7$—$176N/M$—$176
Accruing loans past due 90 days or more15——1245467N/M265
Accruing loans past due 30 through 89 days5—93—9127N/M—27
Nonowner-occupied:
Diversified$3$—$—$3$—$16$164$1861.0%$—$186
Industrial582480110230280208024.4168634
Land & Residential5335321—40.21822
Lodging48—344666552221.25217
Medical Office37—4212197752731.527246
Multifamily1,2375521,2711,2722,7071,3704448,85348.52,3896,464
Office142—15376118285508244.5—824
Retail2136841831022972131,0986.0751,023
Self Storage62—451572321713972.24393
Senior Housing1242214388651202137754.2126649
Skilled Nursing———66—2022154832.6—483
Student Housing———27158——1851.059126
Other11283537671603201.8—320
Total nonowner-occupied1,9306191,8321,8853,5592,8531,78014,45879.22,87111,587
Owner-occupied1,14114147201671,352—3,79520.81953,600
Total$3,071$620$2,246$2,605$3,726$4,205$1,780$18,253100.0%$3,066$15,187
Nonperforming loans$1$—$46$1$9$5$38$100N/M$—$100
Accruing loans past due 90 days or more1——6—3—10N/M—10
Accruing loans past due 30 through 89 days3—12—77—29N/M—29
West –Alaska, California, Hawaii, Idaho, Montana, Oregon, Washington, and Wyoming
Southwest –Arizona, Nevada, and New Mexico
Central –Arkansas, Colorado, Oklahoma, Texas, and Utah
Midwest –Illinois, Indiana, Iowa, Kansas, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, and Wisconsin
Southeast –Alabama, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, South Carolina, Tennessee, Virginia, Washington D.C., and West Virginia
Northeast –Connecticut, Maine, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, and Vermont
National –Accounts in three or more regions

N/M = not meaningful

Consumer loan portfolio

Consumer loans outstanding as of September 30, 2024, totaled $32.9 billion, a decrease of $2.1 billion, or 6.0%, from December 31, 2023. The decrease was driven by declines across all consumer loan categories and reflect the higher interest rate environment and our focus on originating salable loans.

The residential mortgage portfolio is comprised of loans originated by our Consumer Bank and is the largest segment of our consumer loan portfolio as of September 30, 2024, represen ting 61% of consumer loans outstanding. This is followed by our home equity portfolio representing 20% of consumer loans outstanding at September 30, 2024.

We held the first lien position for approxim ately 65% of the home equity portfolio at September 30, 2024, and 64% at December 31, 2023. For loans with real estate collateral, we track borrower performance monthly. Regardless of the lien position, credit metrics are refreshed quarterly, including recent FICO scores as well as updated loan-to-value ratios. This information is used in establishing the ALLL. Our methodology is described in Note 1 (“Summary of Significant Accounting Policies”) under the heading “Allowance for Loan and Lease Losses” of our 2023 Form 10-K.

Figure 10 presents our consumer loans by geography.

Figure 10. Consumer Loans by State

Dollars in millionsReal estate — residential mortgageHome equity loansOther consumer loansCredit cardsTotal
Washington$4,335$954$211$83$5,583
Ohio2,6859281571753,945
New York7511,8147433223,630
Colorado2,910260137283,335
California2,2161445832,691
Oregon1,21054695401,891
Pennsylvania414464342581,278
Florida73941388121,180
Utah81523959171,130
Connecticut705233109271,074
Other3,3421,0622,6391497,192
Total$20,122$6,555$5,338$914$32,929
Washington$4,520$1,020$227$88$5,855
Ohio2,7041,0292512034,187
New York8051,9937753473,920
Colorado3,001277149323,459
California2,2941450032,811
Oregon1,269585108432,005
Pennsylvania445517379631,404
Florida78242416141,254
Utah85125264181,185
Connecticut765255113291,162
Other3,5221,1552,9341627,773
Total$20,958$7,139$5,916$1,002$35,015

Figure 11 summarizes our loan sales for the nine months ended September 30, 2024, and all of 2023.

Figure 11. Loans Sold (Including Loans Held for Sale)

Dollars in millionsCommercialCommercialReal EstateCommercial Lease FinancingResidentialReal EstateTotal
Third quarter$60$1,406$90$393$1,949
Second quarter56860613121,289
First quarter861,554852091,934
Total$202$3,820$236$914$5,172
Fourth quarter$34$1,735$21$340$2,130
Third quarter852,861493453,340
Second quarter1181,431282831,860
First quarter1251,1211641351,545
Total$362$7,148$262$1,103$8,875

Figure 12 shows loans that are either administered or serviced by us, but not recorded on the balance sheet; this includes loans that were sold.

Figure 12. Loans Administered or Serviced

Dollars in millionsSeptember 30, 2024June 30, 2024March 31, 2024December 31, 2023September 30, 2023
Commercial real estate loans$557,387$535,826$505,152$499,449$500,373
Residential mortgage11,30311,21711,16611,19311,094
Education loans199212230248263
Commercial lease financing1,8081,8491,8881,9462,005
Commercial loans617656660667685
Consumer direct347367386408431
Consumer indirect412524649792947
Total$572,073$550,651$520,131$514,703$515,798

In the event of default by a borrower, we are subject to recourse with respect to approx imately$7.7 billion of the$572.1 billion of loans administered or serviced at September 30, 2024. Additional information about this recourse arrangement is included in Note 17 (“Contingent Liabilities and Guarantees”) under the heading “Recourse agreement with FNMA.”

We derive income from several sources when retaining the right to administer or service loans that are sold. We earn noninterest income (recorded as “Consumer mortgage income” and “Commercial mortgage servicing fees”) from fees for servicing or administering loans. This fee income is reduced by the amortization of related servicing assets. In addition, we earn interest income from investing funds generated by escrow deposits collected in connection with the servicing loans. Additional information about our mortgage servicing assets is included in Note 8 (“Mortgage Servicing Assets”).

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