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PITNEY BOWES INC DE

For the period ended Jun 30, 2024. Filed Aug 9, 2024.

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About this filing

A company's report for each of its first three quarters. The financial statements are not audited. It shows how the business has moved since the last annual report, and what management says changed.

Jun 30, 2024 · Filed Aug 9, 2024

PBI$15.40-1.0%Stored close · as of Nov 9, 2026

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Notes to Condensed Consolidated Financial Statements

  1. Description of Business and Basis of Presentation

Description of Business

Pitney Bowes Inc. (we, us, our, or the company) is a global shipping and mailing company that provides technology, logistics, and financial services to small and medium sized businesses, large enterprises, including more than 90 percent of the Fortune 500, retailers and government clients around the world. These clients rely on us to remove the complexity and increase the efficiency in their sending of mail and parcels.

Basis of Presentation

The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP) for interim financial information and the instructions to Rule 10-01 of Regulation S-X. Accordingly, they do not include all of the information and footnotes required by GAAP for complete financial statements. In addition, the December 31, 2023 Condensed Consolidated Balance Sheet data was derived from audited financial statements but does not include all disclosures required by GAAP. In management's opinion, all adjustments, consisting only of normal recurring adjustments, considered necessary to fairly state our financial position, results of operations and cash flows for the periods presented have been included. Operating results for the periods presented are not necessarily indicative of the results that may be expected for any other interim period or for the year ending December 31, 2024. These statements should be read in conjunction with the financial statements and notes thereto included in our Annual Report to Stockholders on Form 10-K for the year ended December 31, 2023 (2023 Annual Report).

During the first quarter of 2024, the Company identified an error and recorded an out of period adjustment of $5 million to correct the understatement of revenue in prior periods, of which $4 million originated in 2020 and prior. The impact of the adjustment is not material to the consolidated financial statements for any interim or annual periods prior to 2024 and is not expected to be material to the 2024 annual period.

Accounting Pronouncements Adopted in 2024

Effective January 1, 2024, we adopted ASU 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. The transition to new reference interest rates required certain contracts to be modified. The adoption of this standard did not have an impact on our consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In December 2023, the Financial Accounting Standards Board (FASB) issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which requires additional transparency for income tax disclosures, including the rate reconciliation table and cash taxes paid. This standard is effective for annual periods beginning after December 15, 2024. We are currently assessing the impact this standard will have on our disclosures.

In November 2023, the FASB issued ASU 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which requires enhanced disclosures about significant segment expenses and information used to assess segment performance. This standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024, with early adoption permitted. We are currently assessing the impact this standard will have on our disclosures.

  1. Revenue

Disaggregated Revenue

The following tables disaggregate our revenue by source and timing of recognition:

Three Months Ended June 30, 2024
SendTech SolutionsPresort ServicesGlobal EcommerceRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Major products/service lines
Business services$33,651$146,858$326,157$506,666$—$506,666
Support services94,012——94,012—94,012
Financing————67,53967,539
Equipment sales20,932——20,93251,82172,753
Supplies35,509——35,509—35,509
Rentals————16,69116,691
Subtotal184,104146,858326,157657,119$136,051$793,170
Revenue from leasing transactions and financing136,051——136,051
Total revenue$320,155$146,858$326,157$793,170
Timing of revenue recognition from products and services
Products/services transferred at a point in time$71,694$—$—$71,694
Products/services transferred over time112,410146,858326,157585,425
Total$184,104$146,858$326,157$657,119
Three Months Ended June 30, 2023
SendTech SolutionsPresort ServicesGlobal EcommerceRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Major products/service lines
Business services$25,341$143,107$305,049$473,497$—$473,497
Support services103,315——103,315—103,315
Financing————66,70266,702
Equipment sales19,060——19,06060,39179,451
Supplies36,505——36,505—36,505
Rentals————17,01117,011
Subtotal184,221143,107305,049632,377$144,104$776,481
Revenue from leasing transactions and financing144,104——144,104
Total revenue$328,325$143,107$305,049$776,481
Timing of revenue recognition from products and services
Products/services transferred at a point in time$73,495$—$—$73,495
Products/services transferred over time110,726143,107305,049558,882
Total$184,221$143,107$305,049$632,377
Six Months Ended June 30, 2024
SendTech SolutionsPresort ServicesGlobal EcommerceRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Major products/service lines
Business services$66,176$316,665$659,422$1,042,263$—$1,042,263
Support services190,345——190,345—190,345
Financing————135,202135,202
Equipment sales45,665——45,665104,491150,156
Supplies72,230——72,230—72,230
Rentals————33,48333,483
Subtotal374,416316,665659,4221,350,503$273,176$1,623,679
Revenue from leasing transactions and financing273,176——273,176
Total revenue$647,592$316,665$659,422$1,623,679
Timing of revenue recognition from products and services
Products/services transferred at a point in time$148,159$—$—$148,159
Products/services transferred over time226,257316,665659,4221,202,344
Total$374,416$316,665$659,422$1,350,503
Six Months Ended June 30, 2023
SendTech SolutionsPresort ServicesGlobal EcommerceRevenue from products and servicesRevenue from leasing transactions and financingTotal consolidated revenue
Major products/service lines
Business services$49,289$302,009$645,690$996,988$—$996,988
Support services208,599——208,599—208,599
Financing————133,751133,751
Equipment sales39,055——39,055123,006162,061
Supplies75,340——75,340—75,340
Rentals————34,28034,280
Subtotal372,283302,009645,6901,319,982$291,037$1,611,019
Revenue from leasing transactions and financing291,037——291,037
Total revenue$663,320$302,009$645,690$1,611,019
Timing of revenue recognition from products and services
Products/services transferred at a point in time$150,559$—$—$150,559
Products/services transferred over time221,724302,009645,6901,169,423
Total$372,283$302,009$645,690$1,319,982

Our performance obligations for revenue from products and services are as follows:

Business services includes fulfillment, delivery and return services, cross-border solutions, mail processing services and shipping subscription solutions. Revenues for fulfillment, delivery and return services, cross-border solutions, and mail processing services are recognized over time using an output method based on the number of parcels or mail pieces either processed or delivered, depending on the service type, since that measure best depicts the value of goods and services transferred to the client over the contract period. Contract terms for these services initially range fromone tofive years and contain annual renewal options. Revenue for shipping subscription solutions is recognized ratably over the contract period as the client obtains equal benefit from these services through the period.

Support services includes providing maintenance, professional and subscription services for our equipment and digital mailing and shipping technology solutions. Contract terms range fromone tofive years. Revenue for maintenance and subscription services is recognized ratably over the contract period and revenue for professional services is recognized when services are provided.

Equipment sales includes the sale of mailing and shipping equipment, excluding sales-type leases. We recognize revenue upon delivery for self-install equipment and upon acceptance or installation for other equipment. We provide a warranty that the equipment is free of defects and meets stated specifications. The warranty is not considered a separate performance obligation.

Supplies includes revenue from the sale of supplies for our mailing equipment and is recognized upon delivery.

Revenue from leasing transactions and financing includes revenue from sales-type and operating leases, finance income, late fees and investment income, gains and losses at the Pitney Bowes Bank (the Bank).

Advance Billings from Contracts with Customers

Balance sheet locationJune 30, 2024December 31, 2023Increase/ (decrease)
Advance billings, currentAdvance billings$78,471$82,124$(3,653)
Advance billings, noncurrentOther noncurrent liabilities$409$507$(98)

Advance billings are recorded when cash payments are due in advance of our performance. Revenue is recognized ratably over the contract term. Items in advance billings primarily relate to support services on mailing equipment. Revenue recognized during the period includes $60 million of advance billings at the beginning of the period. Current advance billings shown above at June 30, 2024 and December 31, 2023 does not include $8 million and $7 million, respectively, from leasing transactions.

Future Performance Obligations

Future performance obligations primarily include maintenance and subscription services bundled with our leasing contracts. The transaction prices allocated to future performance obligations will be recognized as follows:

Remainder of 202420252026-2029Total
SendTech Solutions$127,844$222,057$350,923$700,824

The amounts above do not include revenue for performance obligations under contracts with terms less than 12 months or revenue for performance obligations where revenue is recognized based on the amount billable to the customer.

  1. Segment Information

Effective January 1, 2024, we moved the digital delivery services offering from the Global Ecommerce segment to the SendTech Solutions segment in order to leverage our technology and innovation capabilities to better serve our clients. Prior periods have been recast to conform to our current segment presentation.

Our reportable segments are SendTech Solutions, Presort Services and Global Ecommerce. The principal products and services of each reportable segment are as follows:

SendTech Solutions: Includes the revenue and related expenses from physical and digital shipping and mailing technology solutions, financing, services, supplies and other applications to help simplify and save on the sending, tracking and receiving of letters, parcels and flats.

Presort Services: Includes revenue and related expenses from sortation services that qualify large volumes of First Class Mail, Marketing Mail and Marketing Mail Flats/Bound Printed Matter for postal worksharing discounts.

Global Ecommerce: Includes the revenue and related expenses from consumer logistics services for domestic and cross-border delivery, returns and fulfillment.

Management measures segment profitability and performance using adjusted segment earnings before interest and taxes (EBIT). Adjusted segment EBIT is calculated by deducting from segment revenue the related costs and expenses attributable to the segment. Adjusted segment EBIT excludes interest, taxes, general corporate expenses, restructuring charges, goodwill impairment charges and other items not allocated to a particular business segment. Costs related to shared assets are allocated to the relevant segments. Management believes that adjusted segment EBIT provides investors a useful measure of operating performance and underlying trends of the business. Adjusted segment EBIT may not be indicative of our overall consolidated performance and therefore, should be read in conjunction with our consolidated results of operations. The following tables provide information about our reportable segments and a reconciliation of adjusted segment EBIT to net income or loss.

Revenue
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
SendTech Solutions$320,155$328,325$647,592$663,320
Presort Services146,858143,107316,665302,009
Global Ecommerce326,157305,049659,422645,690
Total revenue$793,170$776,481$1,623,679$1,611,019
Adjusted Segment EBIT
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
SendTech Solutions$100,967$96,848$202,245$192,485
Presort Services27,04820,42967,37747,334
Global Ecommerce(30,935)(37,483)(66,362)(70,655)
Total adjusted segment EBIT97,08079,794203,260169,164
Reconciliation of adjusted segment EBIT to net income or loss:
Interest expense, net(44,732)(37,683)(89,101)(74,561)
Unallocated corporate expenses(51,275)(47,709)(101,045)(104,058)
Restructuring charges(31,843)(22,443)(36,158)(26,042)
Goodwill impairment—(118,599)—(118,599)
Proxy solicitation fees—(4,538)—(10,905)
Gain on debt redemption—228—3,064
Foreign currency gain on intercompany loans712—5,350—
CEO and Board transition costs(2,631)—(2,631)—
Strategic review costs(5,975)—(8,665)—
Benefit for income taxes13,7979,4151,23812,665
Net loss$(24,867)$(141,535)$(27,752)$(149,272)
  1. Earnings per Share (EPS)

The calculation of basic and diluted earnings per share is presented below. The sum of the earnings per share amounts may not equal the totals due to rounding.

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Numerator:
Net loss$(24,867)$(141,535)$(27,752)$(149,272)
Denominator:
Weighted-average shares used in basic EPS (1)178,696175,695177,872175,094
Basic net loss per share$(0.14)$(0.81)$(0.16)$(0.85)
Diluted net loss per share$(0.14)$(0.81)$(0.16)$(0.85)
Common stock equivalents excluded from calculation of diluted earnings per share because their impact would be anti-dilutive:7,12811,4267,2049,833

(1)Due to the net loss for the three months ended June 30, 2024 and 2023 and the six months ended June 30, 2024 and 2023, an additional 2.4 million,3.7 million,3.5 million and 4.1 million, respectively, of common stock equivalents were also excluded from the calculation of diluted earnings per share.

  1. Inventories

Inventories are stated at the lower of cost, determined on the first-in, first-out (FIFO) basis, or net realizable value. Inventories consisted of the following:

June 30,2024December 31,2023
Raw materials$22,565$21,201
Supplies and service parts27,49125,522
Finished products26,44423,330
Total inventories$76,500$70,053
  1. Finance Assets and Lessor Operating Leases

Finance Assets

Finance receivables are comprised of sales-type lease receivables, secured loans and unsecured loans. Sales-type leases and secured loans are financing options for the purchase or lease of Pitney Bowes equipment or other manufacturers' equipment and are generally due in installments over periods ranging from three tofive years. Unsecured loans are revolving credit lines offered to our clients for postage, supplies and working capital purposes. Unsecured loans are generally due monthly; however, clients may rollover outstanding balances. Interest is recognized on finance receivables using the effective interest method. Annual fees are recognized ratably over the period covered and client acquisition costs are expensed as incurred. All finance receivables are in our SendTech Solutions segment and we segregate finance receivables into a North America portfolio and an International portfolio.

Finance receivables consisted of the following:

June 30, 2024December 31, 2023
North AmericaInternationalTotalNorth AmericaInternationalTotal
Sales-type lease receivables
Gross finance receivables$975,820$124,799$1,100,619$987,743$143,466$1,131,209
Unguaranteed residual values37,3956,56643,96138,0597,21145,270
Unearned income(258,941)(38,599)(297,540)(253,711)(42,847)(296,558)
Allowance for credit losses(13,096)(2,285)(15,381)(13,942)(2,786)(16,728)
Net investment in sales-type lease receivables741,17890,481831,659758,149105,044863,193
Loan receivables
Loan receivables324,93918,471343,410342,06217,865359,927
Allowance for credit losses(7,221)(157)(7,378)(6,346)(153)(6,499)
Net investment in loan receivables317,71818,314336,032335,71617,712353,428
Net investment in finance receivables$1,058,896$108,795$1,167,691$1,093,865$122,756$1,216,621

Maturities of gross finance receivables at June 30, 2024 were as follows:

Sales-type Lease Receivables · Loan Receivables
North America · International · Total · North America · International · Total
Remainder 2024$188,619$41,375$229,994$202,892$18,471$221,363
2025317,82339,138356,96144,977—44,977
2026238,19224,029262,22130,891—30,891
2027149,50613,319162,82524,404—24,404
202869,3205,53274,85215,975—15,975
Thereafter12,3601,40613,7665,800—5,800
Total$975,820$124,799$1,100,619$324,939$18,471$343,410

Aging of Receivables

The aging of gross finance receivables was as follows:

June 30, 2024
Sales-type Lease Receivables · Loan Receivables
NorthAmericaInternationalNorthAmericaInternationalTotal
Past due amounts 0 - 90 days$966,927$123,377$323,006$18,360$1,431,670
Past due amounts > 90 days8,8931,4221,93311112,359
Total$975,820$124,799$324,939$18,471$1,444,029
December 31, 2023
Sales-type Lease Receivables · Loan Receivables
NorthAmericaInternationalNorthAmericaInternationalTotal
Past due amounts 0 - 90 days$977,744$140,857$339,789$17,664$1,476,054
Past due amounts > 90 days9,9992,6092,27320115,082
Total$987,743$143,466$342,062$17,865$1,491,136

Allowance for Credit Losses

We provide an allowance for credit losses based on historical loss experience, the nature of our portfolios, adverse situations that may affect a client's ability to pay and current economic conditions and outlook based on reasonable and supportable forecasts. We continually evaluate the adequacy of the allowance for credit losses and adjust as necessary. The assumptions used in determining an estimate of credit losses are inherently subjective and actual results may differ significantly from estimated reserves.

We establish credit approval limits based on the client's credit quality and the type of equipment financed. We cease financing revenue recognition for lease receivables and unsecured loan receivables that are more than 90 days past due. Revenue recognition is resumed when the client's payments reduce the account aging to less than 60 days past due. Finance receivables are written off against the allowance after all collection efforts have been exhausted and management deems the account to be uncollectible. We believe that our credit risk is low because of the geographic and industry diversification of our clients and small account balances for most of our clients.

Activity in the allowance for credit losses for finance receivables was as follows:

Sales-type Lease Receivables · Loan Receivables
NorthAmericaInternationalNorthAmericaInternationalTotal
Balance at January 1, 2024$13,942$2,786$6,346$153$23,227
Amounts charged to expense422(81)2,8392753,455
Write-offs(2,134)(402)(2,836)(268)(5,640)
Recoveries886130873—1,889
Other(20)(148)(1)(3)(172)
Balance at June 30, 2024$13,096$2,285$7,221$157$22,759
Sales-type Lease Receivables · Loan Receivables
NorthAmericaInternationalNorthAmericaInternationalTotal
Balance at January 1, 2023$14,131$2,893$4,787$139$21,950
Amounts charged to expense1,0352502,0671603,512
Write-offs(2,374)(779)(2,668)(145)(5,966)
Recoveries1,4601341,061—2,655
Other3(64)1710(34)
Balance at June 30, 2023$14,255$2,434$5,264$164$22,117

The table below shows write-offs of gross finance receivables by year of origination.

June 30, 2024
Sales Type Lease Receivables · Loan Receivables · Total
2024 · 2023 · 2022 · 2021 · 2020 · Prior
Write-offs$63$542$914$487$312$218$3,104$5,640
June 30, 2023
Sales Type Lease Receivables · Loan Receivables · Total
2023 · 2022 · 2021 · 2020 · 2019 · Prior
Write-offs$272$688$936$601$366$290$2,813$5,966

Credit Quality

The extension and management of credit lines to new and existing clients uses a combination of a client's credit score, where available, a detailed manual review of their financial condition and payment history, or an automated process. Once credit is granted, the payment performance of the client is managed through automated collections processes and is supplemented with direct follow up should an account become delinquent. We have robust automated collections and extensive portfolio management processes to ensure that our global strategy is executed, collection resources are allocated and enhanced tools and processes are implemented as needed.

Over 85% of our finance receivables are within the North American portfolio. We use a third-party to score the majority of this portfolio on a quarterly basis using a proprietary commercial credit score. The relative scores are determined based on a number of factors, including financial information, payment history, company type and ownership structure. We stratify the credit scores of our clients into low, medium and high-risk accounts. Due to timing and other issues, our entire portfolio may not be scored at period end. We report these amounts as "Not Scored"; however, absence of a score is not indicative of the credit quality of the account. The credit score is used to predict the payment behaviors of our clients and the probability that an account will become greater than 90 days past due during the subsequent 12-month period.

Low risk accounts are companies with very good credit scores and a predicted delinquency rate of less than 5%.

Medium risk accounts are companies with average to good credit scores and a predicted delinquency rate between 5% and 10%.

High risk accounts are companies with poor credit scores, are delinquent or are at risk of becoming delinquent. The predicted delinquency rate would be greater than 10%.

We do not use a third-party to score our International portfolio because the cost to do so is prohibitive as there is no single credit score model that covers all countries. Accordingly, the entire International portfolio is reported in the Not Scored category. Most of the International credit applications are small dollar applications (i.e. below $50 thousand) and are subjected to an automated review process. Larger credit applications are manually reviewed, which includes obtaining client financial information, credit reports and other available financial information.

The table below shows gross finance receivables by relative risk class and year of origination based on the relative scores of the accounts within each class.

June 30, 2024
Sales Type Lease Receivables · Loan Receivables · Total
2024 · 2023 · 2022 · 2021 · 2020 · Prior
Low$104,885$237,572$196,386$126,665$78,574$58,928$252,945$1,055,955
Medium17,79837,84730,01022,38014,09714,13247,644183,908
High1,9674,6283,7503,1772,0861,16512,63729,410
Not Scored37,48445,47730,92119,7227,8683,10030,184174,756
Total$162,134$325,524$261,067$171,944$102,625$77,325$343,410$1,444,029
December 31, 2023
Sales Type Lease Receivables · Loan Receivables · Total
2023 · 2022 · 2021 · 2020 · 2019 · Prior
Low$261,583$222,947$155,193$96,986$46,635$27,164$264,232$1,074,740
Medium46,20835,89124,48316,02710,5038,04162,910204,063
High4,4554,2172,5541,8537408627,48722,168
Not Scored59,33549,83933,49415,9445,0891,16625,298190,165
Total$371,581$312,894$215,724$130,810$62,967$37,233$359,927$1,491,136

Lease Income

Lease income from sales-type leases, excluding variable lease payments, was as follows:

Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Profit recognized at commencement$27,245$30,839$54,206$62,661
Interest income38,04539,18176,01278,112
Total lease income from sales-type leases$65,290$70,020$130,218$140,773

Lessor Operating Leases

We also lease mailing equipment under operating leases with terms ofone tofive years. Maturities of these operating leases are as follows:

Remainder 2024$9,818
202517,411
202616,389
20278,950
20281,173
Thereafter2,744
Total$56,485
  1. Intangible Assets and Goodwill

Intangible Assets

Intangible assets consisted of the following:

June 30, 2024December 31, 2023
GrossCarryingAmountAccumulatedAmortizationNetCarryingAmountGrossCarryingAmountAccumulatedAmortizationNetCarryingAmount
Customer relationships$155,169$(102,477)$52,692$155,712$(95,409)$60,303
Software & technology2,965(1,318)1,6473,047(1,100)1,947
Total intangible assets$158,134$(103,795)$54,339$158,759$(96,509)$62,250

Amortization expense for both the three months ended June 30, 2024 and 2023 was $4 million and amortization expense for both the six months ended June 30, 2024 and 2023 was $8 million.

Future amortization expense as of June 30, 2024 is shown in the table below. Actual amortization expense may differ due to, among other things, fluctuations in foreign currency exchange rates, acquisitions, divestitures and impairment charges.

Remainder 2024$7,859
202515,514
202614,524
202711,470
20282,438
Thereafter2,534
Total$54,339

Goodwill

Changes in the carrying value of goodwill by reporting segment are shown in the table below.

December 31, 2023Currency impactJune 30,2024
SendTech Solutions$510,646$(6,796)$503,850
Presort Services223,763—223,763
Total goodwill$734,409$(6,796)$727,613
  1. Fair Value Measurements and Derivative Instruments

We measure certain financial assets and liabilities at fair value on a recurring basis. Fair value is a market-based measure considered from the perspective of a market participant rather than an entity-specific measure. An entity is required to classify certain assets and liabilities measured at fair value based on the following fair value hierarchy that prioritizes the inputs used to measure fair value:

Level 1 – Unadjusted quoted prices in active markets for identical assets and liabilities.

Level 2 – Quoted prices for identical assets and liabilities in markets that are not active, quoted prices for similar assets and liabilities in active markets or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3– Unobservable inputs that are supported by little or no market activity, may be derived from internally developed methodologies based on management’s best estimate of fair value and that are significant to the fair value of the asset or liability.

Financial assets and liabilities are classified in their entirety based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to the fair value measurement requires judgment and may affect its placement within the fair value hierarchy. The following tables show, by level within the fair value hierarchy, our financial assets and liabilities that are accounted for at fair value on a recurring basis.

June 30, 2024
Level 1Level 2Level 3Total
Assets:
Investment securities
Money market funds$44,687$146,980$—$191,667
Equity securities—16,644—16,644
Commingled fixed income securities1,5804,380—5,960
Government and related securities8,12513,275—21,400
Corporate debt securities—51,548—51,548
Mortgage-backed / asset-backed securities—112,365—112,365
Derivatives
Interest rate swap—4,810—4,810
Total assets$54,392$350,002$—$404,394
December 31, 2023
Level 1Level 2Level 3Total
Assets:
Investment securities
Money market funds$13,366$188,484$—$201,850
Equity securities—15,341—15,341
Commingled fixed income securities1,5815,741—7,322
Government and related securities11,48918,999—30,488
Corporate debt securities—54,330—54,330
Mortgage-backed / asset-backed securities—119,901—119,901
Derivatives
Interest rate swap—8,425—8,425
Total assets$26,436$411,221$—$437,657

Investment Securities

The valuation of investment securities is based on a market approach using inputs that are observable, or can be corroborated by observable data, in an active marketplace. The following information relates to our classification within the fair value hierarchy:

Money Market Funds: Money market funds typically invest in government securities, certificates of deposit, commercial paper and other highly liquid, low risk securities. Money market funds are principally used for overnight deposits and are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

Equity Securities: Equity securities are comprised of mutual funds investing in U.S. and foreign stocks. These mutual funds are classified as Level 2.

Commingled Fixed Income Securities: Commingled fixed income securities are comprised of mutual funds that invest in a variety of fixed income securities, including securities of the U.S. government and its agencies, corporate debt, mortgage-backed securities and asset-backed securities. Fair value is based on the value of the underlying investments owned by each fund, minus its liabilities, divided by the number of shares outstanding, as reported by the fund manager. These mutual funds are classified as Level 1 when unadjusted quoted prices in active markets are available and as Level 2 when they are not actively traded on an exchange.

Government and Related Securities: Debt securities are classified as Level 1 when unadjusted quoted prices in active markets are available. Debt securities are classified as Level 2 where fair value is determined using quoted market prices for similar securities or benchmarking model derived prices to quoted market prices and trade data for identical or comparable securities.

Corporate Debt Securities: Corporate debt securities are valued using recently executed comparable transactions, market price quotations or bond spreads for the same maturity as the security. These securities are classified as Level 2.

Mortgage-Backed Securities / Asset-Backed Securities: These securities are valued based on external pricing indices or external price/spread data. These securities are classified as Level 2.

Derivative Securities

Interest Rate Swaps: The valuation of interest rate swaps is based on an income approach using inputs that are observable or that can be derived from, or corroborated by, observable market data. These securities are classified as Level 2.

Available-For-Sale Securities

Investment securities classified as available-for-sale are recorded at fair value with changes in fair value due to market conditions recorded in accumulated other comprehensive loss (AOCL), and changes in fair value due to credit conditions recorded in earnings. There were no unrealized losses charged to earnings in the six months ended June 30, 2024 and 2023.

Available-for-sale securities consisted of the following:

June 30, 2024
Amortized costGross unrealized lossesEstimated fair value
Government and related securities$24,929$(6,551)$18,378
Corporate debt securities62,572(11,024)51,548
Commingled fixed income securities1,811(231)1,580
Mortgage-backed / asset-backed securities139,887(27,522)112,365
Total$229,199$(45,328)$183,871
December 31, 2023
Amortized costGross unrealized lossesEstimated fair value
Government and related securities$35,048$(7,018)$28,030
Corporate debt securities65,008(10,678)54,330
Commingled fixed income securities1,788(207)1,581
Mortgage-backed / asset-backed securities146,022(26,121)119,901
Total$247,866$(44,024)$203,842

Investment securities in a loss position were as follows:

June 30, 2024December 31, 2023
Fair ValueGross unrealized lossesFair ValueGross unrealized losses
Greater than 12 continuous months
Government and related securities$18,378$6,551$28,030$7,018
Corporate debt securities51,37611,02251,94810,466
Mortgage-backed / asset-backed securities112,36527,522119,90126,121
Total$182,119$45,095$199,879$43,605
Less than 12 continuous months
Corporate debt securities$172$2$2,382$212
Commingled fixed income securities1,5802311,581207
Total$1,752$233$3,963$419

At June 30, 2024, all securities in the investment portfolio were in an unrealized loss position. However, we have the ability and intent to hold these securities until recovery of the unrealized losses or expect to receive the stated principal and interest at maturity. Accordingly, we have not recognized an impairment loss and our allowance for credit losses on these investment securities is not significant.

Scheduled maturities of available-for-sale securities at June 30, 2024 were as follows:

Amortized costEstimated fair value
Within 1 year$1,986$1,752
After 1 year through 5 years6,7396,186
After 5 years through 10 years65,73755,512
After 10 years154,737120,421
Total$229,199$183,871

Actual maturities may not coincide with scheduled maturities as certain securities contain early redemption features and/or allow for the prepayment of obligations.

Held-to-Maturity Securities

Held-to-maturity securities at June 30, 2024 and December 31, 2023 totaled $285 million and $265 million, respectively. Held-to-maturity securities include certificates of deposits with maturities less than 90 days and highly-liquid government securities with maturities less thantwo years.

Derivative Instruments

We are exposed to the impact of changes in interest rates and foreign currency exchange rates. We may use derivative instruments to limit the effects on our financial results from changes in interest rates and currency exchange rates. We do not use derivatives for trading or speculative purposes.

Interest Rate Swaps

At June 30, 2024, we had outstanding interest rate swap agreements that effectively convert $200 million of variable rate debt to fixed rates. Under the terms of the interest rate swaps, we pay fixed-rate interest of 0.585% and receive variable-rate interest based on one-month SOFR plus 0.1%. The variable interest rates under the term loans and the swaps reset monthly.

These swaps are designated as cash flow hedges and are recorded at fair value at the end of each reporting period. Changes in fair value are reflected in AOCL. The impact of these interest rate swaps was as follows:

Three Months Ended June 30,
Derivative Gain (Loss)Recognized in AOCL(Effective Portion) · Location of Gain (Loss)(Effective Portion) · Gain (Loss) Reclassifiedfrom AOCL to Earnings(Effective Portion)
Derivative Instrument · 2024 · 2023 · 2024 · 2023
Interest rate swap$(2,098)$586Interest expense$2,584$138
Six Months Ended June 30,
Derivative Gain (Loss)Recognized in AOCL(Effective Portion) · Location of Gain (Loss)(Effective Portion) · Gain (Loss) Reclassifiedfrom AOCL to Earnings(Effective Portion)
Derivative Instrument2024202320242023
Interest rate swap$(3,615)$(2,000)Interest expense$5,175$275

Foreign Exchange Contracts

In the first half of 2023, we had outstanding foreign exchange contracts to minimize the impact on earnings from the revaluation of short-term interest-bearing intercompany loans denominated in a foreign currency. These foreign exchange contracts were not designated as hedging instruments and the revaluation of intercompany loans and the change in fair value of these derivatives were recorded in earnings. The mark-to-market adjustment on these foreign exchange contracts for the three and six months ended June 30, 2023, was a gain of $6 million and a gain of $7 million, respectively, and significantly offset the corresponding loss on the revaluation of intercompany loans.

Fair Value of Financial Instruments

Our financial instruments include cash and cash equivalents, available-for-sale and held-to-maturity investment securities, accounts receivable, loan receivables, derivative instruments, accounts payable and debt. The carrying value of cash and cash equivalents, held-to-maturity investment securities, accounts receivable, loans receivable, and accounts payable approximate fair value. The fair value of available-for-sale investment securities and derivative instruments are presented above. The fair value of debt is estimated based on recently executed transactions and market price quotations. The inputs used to determine the fair value of debt were classified as Level 2 in the fair value hierarchy. The carrying value and estimated fair value of debt was as follows:

June 30, 2024December 31, 2023
Carrying value$2,122,324$2,146,032
Fair value$1,941,153$1,893,620
  1. Restructuring Charges

2024 Plan

As part of our ongoing initiatives to accelerate value creation, at the end of the second quarter of 2024, we approved a worldwide cost reduction initiative (the "2024 Plan") to realize cost reductions and improve efficiencies. During the second quarter, we eliminated 367 positions and incurred pre-tax charges of $26 million and in July 2024, we eliminated an additional 184 positions and will record pre-tax charges of $8 million in connection with the 2024 Plan.

We anticipate incurring additional charges in future periods related to further workforce reductions contemplated by the 2024 Plan. We expect to complete these actions by the end of the first half of 2025.

2023 Plan

We completed the remaining actions under the 2023 Plan in the second quarter. During the second quarter, we eliminated 34 positions and incurred pre-tax charges of $6 million. Under this plan, we eliminated 1,049 positions and cumulative charges were $69 million.

Activity in our restructuring reserves was as follows:

2024 Plan2023 PlanTotal
Balance at January 1, 2024$—$26,128$26,128
Amounts charged to expense25,53710,62136,158
Cash payments—(26,697)(26,697)
Noncash activity—(875)(875)
Balance at June 30, 2024$25,537$9,177$34,714
2023 PlanPrior PlanTotal
Balance at January 1, 2023$—$7,647$7,647
Amounts charged to expense22,4433,59926,042
Cash payments(1,637)(11,246)(12,883)
Noncash activity(1,478)—(1,478)
Balance at June 30, 2023$19,328$—$19,328

Components of restructuring expense were as follows:

Three Months Ended June 30, 2024 · Three Months Ended June 30, 2023
2024 Plan2023 PlanTotal2023 PlanPrior PlanTotal
Severance$25,537$6,020$31,557$20,965$—$20,965
Facilities and other—2862861,478—1,478
Total$25,537$6,306$31,843$22,443$—$22,443
Six Months Ended June 30, 2024 · Six Months Ended June 30, 2023
2024 Plan2023 PlanTotal2023 PlanPrior PlanTotal
Severance$25,537$9,398$34,935$20,965$3,057$24,022
Facilities and other—1,2231,2231,4785422,020
Total$25,537$10,621$36,158$22,443$3,599$26,042
  1. Debt

Total debt consisted of the following:

Interest rateJune 30, 2024December 31, 2023
Term loan due March 2026SOFR + 2.25%$261,500$285,500
Notes due March 20276.875%380,000380,000
Notes due March 2028SOFR + 6.9%272,938274,313
Term loan due March 2028SOFR + 4.0%435,375437,625
Notes due March 20297.25%350,000350,000
Notes due January 20375.25%35,84135,841
Notes due March 20436.70%425,000425,000
Other debt5401,181
Principal amount2,161,1942,189,460
Less: unamortized costs, net38,87043,428
Total debt2,122,3242,146,032
Less: current portion long-term debt57,29058,931
Long-term debt$2,065,034$2,087,101

At June 30, 2024, the interest rate on the 2026 Term Loan was 7.7%, the interest rate on the 2028 Term Loan was 9.5% and the interest rate on the March 2028 notes was 12.2%.

The credit agreement that governs our secured revolving credit facility and the term loan due March 2026 (the "Credit Agreement") contains certain financial covenants. These covenants require us to maintain, on a quarterly basis, a maximum leverage ratio and a minimum interest coverage ratio, both of which are defined and calculated in accordance with the credit agreement. The maximum leverage ratio was 4.0 x as of June 30, 2024 and the minimum interest coverage ratio was 1.75 x as of June 30, 2024 and increases to 2.0 x as of March 31, 2025. At June 30, 2024, we were in compliance with these financial covenants.

In August 2024, we amended the Credit Agreement and the note purchase agreement that governs our $275 million notes due March 2028. The amendments, among other things, allow for relief under our covenants for expenses incurred pursuant to the Ecommerce Restructuring (as discussed in Note 17 Subsequent Events).

Management expects that we will remain in compliance with these amended financial covenants over the next twelve months. However, events and circumstances could occur, some beyond our control, that could adversely impact our compliance with these covenants and require us to obtain a waiver from our lenders, modify our existing covenants or refinance certain debt to cure the noncompliance. If we are unable to cure the noncompliance, amounts due under our revolving credit facility and term loan due March 2026 could be called by our lenders. At June 30, 2024, there wereno outstanding borrowings under the revolving credit facility. Borrowings under our secured debt are secured by assets of the company.

  1. Pensions and Other Benefit Programs

The components of net periodic benefit (income) cost were as follows:

Defined Benefit Pension Plans · Nonpension Postretirement Benefit Plans
United States · Foreign
Three Months Ended · Three Months Ended · Three Months Ended
June 30,June 30,June 30,
202420232024202320242023
Service cost$12$10$184$194$93$88
Interest cost14,96616,0895,1675,3341,1351,306
Expected return on plan assets(21,909)(21,613)(6,402)(7,515)——
Amortization of prior service (credit) cost(5)(5)7372——
Amortization of net actuarial loss (gain)4,9724,4161,913522(292)(357)
Settlement—314————
Net periodic benefit (income) cost$(1,964)$(789)$935$(1,393)$936$1,037
Contributions to benefit plans$1,252$1,908$380$512$3,901$2,838
Defined Benefit Pension Plans · Nonpension Postretirement Benefit Plans
United States · Foreign
Six Months Ended · Six Months Ended · Six Months Ended
June 30,June 30,June 30,
202420232024202320242023
Service cost$24$20$372$388$185$177
Interest cost29,93232,17810,36810,5562,2712,611
Expected return on plan assets(43,818)(43,226)(12,852)(14,859)——
Amortization of prior service (credit) cost(10)(10)147142——
Amortization of net actuarial loss (gain)9,9448,8333,8361,027(587)(713)
Settlement—314————
Net periodic benefit (income) cost$(3,928)$(1,891)$1,871$(2,746)$1,869$2,075
Contributions to benefit plans$2,321$3,035$7,378$15,545$7,601$6,616
  1. Income Taxes

The effective tax rate for the three and six months ended June 30, 2024 was 35.7% and 4.3%, respectively. The effective tax rate for interim periods is determined using an annual effective tax rate, adjusted for discrete items. The forecasted annual income earned in foreign jurisdictions offset by U.S. losses will result in higher quarterly and annual effective rates for the remainder of the year. The effective tax rate for the three and six months ended June 30, 2023 was 6.2% and 7.8%, respectively, primarily due to a benefit of $1 million on the $119 million goodwill impairment charge as the majority of this charge was nondeductible.

On a regular basis, we conclude tax return examinations, statutes of limitation expire, and court decisions interpret tax law. We regularly assess tax uncertainties in light of these developments; and as a result, it is reasonably possible that the amount of unrecognized tax benefits will decrease in the next 12 months, and this decrease could be up to 10% of our unrecognized tax benefits.

The Internal Revenue Service examination of our consolidated U.S. Federal income tax returns for tax years prior to 2020 are closed to audit, except for review of the Tax Cuts and Jobs Act Sec. 965 transition tax. On a state and local level, returns for most jurisdictions are closed through 2018. For our significant non-U.S. jurisdictions, the U.K., France and Germany are closed through 2021, 2019 and 2016, respectively. Canada is closed to examination through 2018 except for a specific issue under current exam and in Appeals. We also have other less significant tax filings currently subject to examination.

  1. Commitments and Contingencies

From time to time, in the ordinary course of business, we are involved in litigation pertaining to, among other things, contractual rights under vendor, insurance or other contracts; intellectual property or patent rights; equipment, service, payment or other disputes with clients; or disputes with employees. Some of these actions may be brought as a purported class action on behalf of a purported class of customers, employees, or others. Due to uncertainties inherent in litigation, any actions could have an adverse effect on our financial position, results of operations or cash flows; however, in management's opinion, the final outcome of outstanding matters will not have a material adverse effect on our business.

  1. Stockholders’ Deficit

Changes in stockholders’ deficit were as follows:

Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at April 1, 2024$270,338$3,027,030$(863,811)$(2,825,912)$(392,355)
Net loss—(24,867)——(24,867)
Other comprehensive loss——(1,712)—(1,712)
Dividends paid ($0.05 per common share)—(8,953)——(8,953)
Issuance of common stock—(48,428)—44,249(4,179)
Stock-based compensation expense—4,177——4,177
Balance at June 30, 2024$270,338$2,948,959$(865,523)$(2,781,663)$(427,889)
Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at April 1, 2023$323,338$5,060,852$(819,978)$(4,504,248)$59,964
Net loss—(141,535)——(141,535)
Other comprehensive income——11,985—11,985
Dividends paid ($0.05 per common share)—(8,800)——(8,800)
Issuance of common stock—(4,706)—4,77569
Stock-based compensation expense—2,830——2,830
Balance at June 30, 2023$323,338$4,908,641$(807,993)$(4,499,473)$(75,487)
Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at January 1, 2024$270,338$3,077,988$(851,245)$(2,865,657)$(368,576)
Net loss—(27,752)——(27,752)
Other comprehensive loss——(14,278)—(14,278)
Dividends paid ($0.10 per common share)—(17,785)——(17,785)
Issuance of common stock—(90,059)—83,994(6,065)
Stock-based compensation expense—6,567——6,567
Balance at June 30, 2024$270,338$2,948,959$(865,523)$(2,781,663)$(427,889)
Common stockRetained earningsAccumulated other comprehensive lossTreasury stockTotal deficit
Balance at January 1, 2023$323,338$5,125,677$(835,564)$(4,552,798)$60,653
Net loss—(149,272)——(149,272)
Other comprehensive income——27,571—27,571
Dividends paid ($0.10 per common share)—(17,525)——(17,525)
Issuance of common stock—(56,314)—53,325(2,989)
Stock-based compensation expense—6,075——6,075
Balance at June 30, 2023$323,338$4,908,641$(807,993)$(4,499,473)$(75,487)
  1. Accumulated Other Comprehensive Loss

Reclassifications out of AOCL were as follows:

Gain (Loss) Reclassified from AOCL
Three Months Ended June 30,Six Months Ended June 30,
2024202320242023
Cash flow hedges
Cost of sales$—$(34)$—$(33)
Interest expense, net2,5841385,175275
Total before tax2,5841045,175242
Income tax provision646261,29461
Net of tax$1,938$78$3,881$181
Available-for-sale securities
Financing revenue$(487)$(1)$(1,135)$9
Income tax (benefit) provision(122)—(284)2
Net of tax$(365)$(1)$(851)$7
Pension and postretirement benefit plans
Prior service costs$(68)$(67)$(137)$(132)
Actuarial losses(6,593)(4,581)(13,193)(9,147)
Settlement—(314)—(314)
Total before tax(6,661)(4,962)(13,330)(9,593)
Income tax benefit(1,654)(1,223)(3,282)(2,365)
Net of tax$(5,007)$(3,739)$(10,048)$(7,228)

Changes in AOCL, net of tax were as follows:

Cash flow hedgesAvailable for sale securitiesPension and postretirement benefit plansForeign currency adjustmentsTotal
Balance at January 1, 2024$6,962$(33,463)$(757,452)$(67,292)$(851,245)
Other comprehensive income (loss) before reclassifications964(1,843)—(20,417)(21,296)
Reclassifications into earnings(3,881)85110,048—7,018
Net other comprehensive (loss) income(2,917)(992)10,048(20,417)(14,278)
Balance at June 30, 2024$4,045$(34,455)$(747,404)$(87,709)$(865,523)
Cash flow hedgesAvailable for sale securitiesPension and postretirement benefit plansForeign currency adjustmentsTotal
Balance at January 1, 2023$12,503$(39,440)$(716,056)$(92,571)$(835,564)
Other comprehensive (loss) income before reclassifications(1,506)1,957—20,08020,531
Reclassifications into earnings(181)(7)7,228—7,040
Net other comprehensive (loss) income(1,687)1,9507,22820,08027,571
Balance at June 30, 2023$10,816$(37,490)$(708,828)$(72,491)$(807,993)
  1. Supplemental Financial Statement Information

Activity in the allowance for credit losses on accounts and other receivables is presented below. See Note 6 for information regarding the allowance for credit losses on finance receivables.

Six Months Ended June 30,
20242023
Balance at beginning of year$6,139$5,864
Amounts charged to expense5,6323,652
Write-offs, recoveries and other(1,692)(5,299)
Balance at end of period$10,079$4,217

Supplemental cash flow information is as follows:

Six Months Ended June 30,
20242023
Cash interest paid$85,539$75,425
Cash income tax (refunds) payments, net$31,323$15,100
Noncash activity
Capital assets obtained under capital lease obligations$14,579$1,495

Other, net within cash flows from operating activities includes $5 million of losses from the disposal of fixed assets for both the six months ended June 30, 2024 and 2023.

As of June 30, 2024, we have entered into equipment leases with aggregate payments of $5 million and terms ranging from three toseven years that have not commenced.

  1. Subsequent Events

On August 8, 2024, we entered into a series of transactions designed to facilitate an orderly wind-down of a majority of the Company’s Global Ecommerce reporting segment. In connection with the wind-down, an affiliate of Hilco Commercial Industrial, LLC (“Hilco”) subscribed for 81% of the voting interests in the subsidiary, DRF Logistics, LLC owning a majority of the Global Ecommerce segment’s net assets and operations (DRF Logistics, LLC and its subsidiary, DRF LLC, the “Ecommerce Debtors”) for de minimis consideration (the “GEC Sale”), with a subsidiary of Pitney Bowes retaining 19% of the voting interests and 100% of the economic interests. Subsequent to the GEC Sale, the Ecommerce Debtors, at the direction of their own governing bodies, filed petitions to commence Chapter 11 bankruptcy cases and conduct an orderly wind-down of the Ecommerce Debtors (the “GEC Chapter 11 Cases”). We refer to the GEC Sale, the GEC Chapter 11 Cases and any associated transactions as the “Ecommerce Restructuring”.

As a result of the Ecommerce Restructuring, we expect to recognize a pre-tax loss currently estimated to be approximately $200 million, which we expect will be partially offset by the benefit of tax losses. Both the pre-tax loss and the historical financial results of the Ecommerce Debtors are expected to be reported as discontinued operations.

In connection with the contemplated GEC Chapter 11 Cases, we entered into a Restructuring Support Agreement (the “RSA”) with the Ecommerce Debtors. The RSA provides, among other things, an orderly wind-down of the Ecommerce Debtors, shared services between the Company and the Ecommerce Debtors for a period of time, a global settlement between the Company and the Ecommerce Debtors and a senior secured, super-priority debtor-in-possession term loan (the “DIP Facility”) in an aggregate principal amount of up to $47 million.

The Company and the Ecommerce Debtors have entered into a master settlement agreement (the “Settlement Agreement”), which attaches the RSA and the DIP Facility and which contemplates the separation of the relationship and transactions among the Company and its subsidiaries and the Ecommerce Debtors, including the settlement and release of claims the Ecommerce Debtors may have against the Company. The Settlement Agreement is subject to the approval of the Bankruptcy Court and there is no assurance that such approval will be granted.

To facilitate the GEC Sale, on August 8, 2024, we amended the Credit Agreement and the note purchase agreement that governs our $275 million notes due March 2028. The amendments, among other things, permit the Ecommerce Restructuring, funding under the DIP Facility, amend certain covenants, including relief for expenses incurred pursuant to the Ecommerce Restructuring, release the guarantees provided by the Ecommerce Debtors and the liens on the assets of the Ecommerce Debtors and reduce the total aggregate amount of permitted borrowings under the revolving credit facility from $500 million to $400 million.

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